Store Supervisor
hace 19 días
£28000–£32000 anual
Jornada completa
London
Oversee the day-to-day operation of the shop to ensure smooth and efficient running. Support sales staff in assisting customers with product selection and purchases. Monitor sales performance and staff productivity, implementing corrective actions where necessary to improve operational outcomes. Handle customer enquiries, complaints, exchanges, and refunds professionally, ensuring a consistently high level of customer satisfaction. Collaborate with management and suppliers to resolve operational challenges, manage stock availability, address customer issues, and coordinate merchandising requirements. Report on sales performance, staffing, inventory, and operational issues to management.