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  • Host - New Italian Bar & Restaurant
    Host - New Italian Bar & Restaurant
    hace 3 días
    £12.71–£13.5 por hora
    Jornada parcial
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life. We're looking for Host's to join our FOH team. Someone who knows that the guest experience starts before they've even sat down. Someone warm, confident and naturally engaging, who can make every guest feel like they've arrived somewhere special. Juno is a contemporary Italian restaurant and bar launching at Olympia, blending the ease of neighbourhood dining with the energy of a West London destination. Think seasonal plates, handmade pasta, Italian wines, spritzes, negronis and a warm, generous approach to hospitality. THE ROLE As a Host, you'll be the first and last impression of Juno, setting the tone from the moment guests walk through the door and making sure they leave wanting to come back. You'll be the face of the restaurant, creating a warm and welcoming atmosphere while keeping the flow of the restaurant running smoothly. From greeting regulars by name to managing reservations and helping guests find their perfect table, you'll make every interaction feel effortless and personal. WHAT YOU'LL BE GETTING UP TO Welcome every guest with warmth, energy and genuine enthusiasm from the moment they arrive. Create a brilliant first impression and set the tone for the entire guest experience. Manage the door, reservations and guest flow, keeping the restaurant running smoothly throughout service. Know the restaurant inside out, from the menu and drinks offering to the atmosphere, key tables and what's happening that day. Confidently answer guest questions and make recommendations, whether it's where to sit, what to order or what to expect. Build genuine relationships with guests and recognise regulars, creating a sense of familiarity and belonging. Work closely with the FOH, kitchen and management teams to ensure a seamless experience from arrival to departure. Keep an eye on the room and anticipate what guests and the wider team might need. Stay calm, organised and positive when the restaurant is busy, managing multiple requests without losing your personality. Support the wider team wherever needed and be willing to get stuck in during busy services. Handle guest feedback and queries with confidence, always looking for a positive solution. Ensure guests are looked after safely and that all required compliance and licensing standards are followed. Most importantly, bring the energy, personality and good vibes that make Juno feel like Juno. WHAT WE'RE LOOKING FOR A natural host who genuinely loves meeting people and making them feel welcome. Warm, confident and engaging, with a personality that naturally draws people in. Someone who thrives on being busy and enjoys being at the centre of the action. Highly organised with a great eye for detail and the ability to juggle multiple things at once. A great communicator who can make guests feel comfortable from their very first interaction. Someone who stays calm and positive under pressure and knows how to find a solution. A team player who enjoys supporting the wider restaurant and getting stuck in. Naturally curious about food, drinks and hospitality, with a willingness to keep learning. Someone who takes pride in creating exceptional guest experiences, even in the smallest interactions. Someone who brings their own personality while living the Incipio values. Above all, someone who loves people, great hospitality and the energy of a busy restaurant. BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally Mental Maintenance: free therapy Referral Bonus when your friend passes probation Career support and opportunities to develop through our Career Pathway Company awards and regular team events Incipio FC + seasonal socials Incentive trips sponsored by our brand partners — think wine trips to Portugal and ski trips to France Enhanced Maternity, Paternity and Adoption leave 50% discount on food and drink across all Incipio venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Reception Manager
    Reception Manager
    hace 3 días
    £55000 anual
    Jornada completa
    Richmond

    Reception Manager We're looking for an experienced and charismatic Reception Manager to lead our reception team (multi sites South Kensington, Battersea and Richmond) and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression. About the role • Lead, train, and inspire the reception team, • Manage reservations, enquiries, VIPs, and guest flow, • Build strong relationships with guests, ensuring memorable experiences, • Support wider restaurant operations during peak periods, • Maintain accurate reservation systems and procedures About You • Minimum 4 years' experience in a similar role in a fast-paced environment, • Confident using SevenRooms and/or OpenTable, • Passionate about hospitality with excellent service standards and attention to detail, • Strong leadership, mentoring, and delegation skills, • Flexible, team-oriented, and resilient under pressure Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28-day holiday, • 35% discounts in our restaurants and our retail offerings, • childcare vouchers, • cycle to work scheme, • Refer a friend reward, • opportunity to progress within the business across our sites, • opportunity for trips to Spain to meet our producers

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 10 días
    £17–£17.5 por hora
    Jornada completa
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

    Inscripción fácil
  • Waiter / Waitress
    Waiter / Waitress
    hace 21 días
    £12.71–£13.5 por hora
    Jornada parcial
    London

    We are looking for a friendly, energetic, and customer-focused Waiter/Front of House Associate to join our team. The ideal candidate will be responsible for greeting guests, taking orders, serving food and beverages, and ensuring a smooth and welcoming front-of-house experience. Responsibilities: • Greet and seat guests promptly in a warm and professional manner, • Present menus, answer questions, and provide recommendations, • Take accurate food and beverage orders and enter them into the POS system, • Serve food and drinks in a timely and attentive manner, • Monitor guest satisfaction and address any concerns promptly, • Maintain cleanliness and organization of dining and front-of-house areas, • Manage waitlists and reservations when needed, • Coordinate with kitchen staff to ensure smooth service, • Process payments and handle cash or card transactions accurately, • Follow all health and safety guidelines Qualifications: • Previous serving or hospitality experience preferred but not required, • Excellent communication and customer service skills, • Ability to multitask in a fast-paced environment, • Positive attitude, professional appearance, and strong work ethic, • Ability to stand and walk for extended periods, • Must be able to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage + tips, • Flexible scheduling, • Employee meals/discounts, • Opportunities for growth within the company Job Type: Part-time

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  • Front of House Team Member
    Front of House Team Member
    hace 1 mes
    £12.71–£15 por hora
    Jornada completa
    South Kensington, London

    Job Title: Front of House Location: Quinta Department: Hospitality / Customer Service Reports to: Front of House Manager / General Manager Job Overview We are looking for a welcoming, professional, and highly organised Front of House Team Member to join the team at Quinta. As the first point of contact for guests, you will play a key role in creating a positive and memorable experience, while also preparing and serving drinks to a high standard. Key Responsibilities • Greet and welcome guests in a friendly and professional manner, • Manage reservations, walk-ins, and seating arrangements efficiently, • Prepare and serve hot and cold beverages (e.g. coffee, tea, soft drinks, and bar service if applicable), • Maintain consistency and quality in all drink preparation, • Provide accurate information about menus, drinks, services, and facilities, • Handle customer enquiries, requests, and complaints promptly and courteously, • Coordinate with kitchen and service staff to ensure smooth operations, • Maintain cleanliness and organisation of the front-of-house and drink preparation areas, • Monitor stock levels for beverages and inform management of shortages, • Process payments and manage tills where required, • Uphold Quinta’s standards of service, hygiene, and presentation at all times Skills & Requirements • Previous experience in a front-of-house, barista, or bar role preferred, • Basic knowledge of drink preparation (coffee making skills or bar experience is a plus), • Excellent communication and interpersonal skills, • Strong organisational and multitasking abilities, • Positive attitude with a customer-first mindset, • Ability to remain calm under pressure in a fast-paced environment, • Understanding of food safety and hygiene standards, • Flexible availability, including evenings, weekends, and holidays What We Offer • Competitive pay, • A supportive and friendly team environment, • Staff discounts and perks. How to Apply Interested candidates should submit their CV and a brief cover letter outlining their experience and availability. Quinta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    Sin experiencia
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  • Supervisor / Assistant Manager
    Supervisor / Assistant Manager
    hace 2 meses
    £18–£19 por hora
    Jornada completa
    Earlsfield, Wandsworth

    We’re looking for a positive, energetic and hands-on Supervisor / Assistant Manager to join our team at Roxie Earlsfield. This is a fantastic opportunity for someone with restaurant experience who is ready to take the next step in their hospitality career and become part of a small, supportive management team. What we offer: • Around 30–35 hours per week, • A great work-life balance, • Closed on Mondays, • Evening shifts Tuesday–Saturday, • Sundays open all day from 12pm, • A friendly, supportive team, • Full training and development, • Genuine opportunities to grow within the company The role: As part of our management team, you’ll spend most of your time on the floor looking after guests and supporting the team. You’ll also learn the management side of the business, including: • Running shifts and leading service, • Managing reservations and guest enquiries, • Training and supporting team members, • Stocktakes and ordering, • Daily reporting and administrative tasks, • Delivering excellent customer service and helping drive sales What we’re looking for: • Previous restaurant experience (supervisory experience preferred), • A positive attitude and strong work ethic, • Someone confident dealing with customers, • A natural leader and team player, • Availability on Fridays, Saturdays and Sundays If you love hospitality, enjoy working with people and want to develop your management skills, we’d love to hear from you. Apply now and join the Roxie team.

    ¡Incorporación inmediata!
    Sin experiencia
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