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hackajob is collaborating with System C to connect them with exceptional professionals for this role. \n Description \n We’re looking for a hands-on Implementation Consultant to lead and co-lead small to mid-sized implementations from scoping to go-live. You’ll be the key contact during delivery - bringing users, project teams and product colleagues together to land successful deployments that improve outcomes across the NHS and wider care sector. \n What you’ll do \n\n • Own phases of structured implementation, from discovery and configuration through testing, training and go-live.\n, • Facilitate workshops with client project teams; turn requirements into clear configuration and release artefacts.\n, • Manage configuration specs, change requests and knowledge capture so everyone stays aligned.\n, • Support onsite and remote cutovers, hypercare and triage - helping users feel confident from day one.\n, • Track milestones and risks, feed lessons learned into service improvement, and keep communication flowing.\n\n What you’ll bring \n\n • Experience delivering software implementations, ideally in healthcare or other regulated environments.\n, • Strong planning, governance and stakeholder management skills; comfortable owning a workstream.\n, • Confident facilitator with excellent documentation, testing coordination and release discipline.\n, • Pragmatic problem-solver who stays calm in ambiguous, fast-moving situations and takes ownership.\n, • A collaborative style grounded in humility, integrity and a focus on doing the right thing.\n, • Knowledge of Corporate finance systems and basic financial accounting principles.\n, • Experience of File imports and exports, including requirements gathering through to implementation and testing.\n, • Excellent communication skills in order to support and provide guidance at all levels.\n, • Experience implementing complex systems, e.g. finance, HR\n\n Desirable Traits \n\n • Experience of Social Care finance in both Adults' and Children's services.\n, • Knowledge of Financial Assessment for Social Care.\n, • Knowledge of Corporate finance systems and basic financial accounting principles.\n, • Experience of File imports and exports, including requirements gathering through to implementation and testing.\n, • Possess strong analytical skills and strong data-evaluation skills (e.g. SQL).\n\n Why System C \n You’ll join a friendly, purposeful team building technology that genuinely matters. We invest in your growth, offer flexible benefits, and recognise people who go above and beyond. Expect supportive colleagues, meaningful work and room to progress. \n The practical bits \n\n • Competitive salary with flexible benefits\n, • Hybrid working and UK client travel when needed\n, • Ongoing learning and clear development pathways\n\n Ready to make an impact? Apply today.

PrecisionLife is helping transform the delivery of healthcare by building the next generation of precision medicine solutions and Mechanostics® tests to improve disease detection, patient triage & outcomes, predict patients’ drug responses, and reduce the cost of delivering effective care. \n We’re a precision medicine company with global ambition and partnerships with some of the largest international healthcare companies and research institutes. We’re headquartered near Oxford, UK, with offices in London, Copenhagen, Warsaw, and Boston, MA. To learn more, visit: https://precisionlife.com/ \n The SVP RA/QA will be responsible for ensuring PrecisionLife’s Mechanostic products meet all IVD and software/AI/SaMD related regulatory and quality requirements for their approval, marketing and lawful commercialization. The role will lead the implementation of ISO13485 and management of the related Quality Management System, the regulatory strategy across EU (IVDR), UK (UKCA/MHRA) and US (FDA, CLIA, LDT, SaMD) markets, and the regulatory and quality interfaces with biopharma partners on companion diagnostic (CDx) programmes (in the future). \n The role will also support the company’s existing information security and privacy management certifications (ISO 27001 and ISO 27701), extending these to cover the company’s handling of personal genomic, clinical and payment data. \n This is a hands-on leadership role in a scaling AI precision medicine company. The successful candidate will balance strategic regulatory direction with implementation and operational delivery — building the function, owning elements of external audits and submissions, and embedding compliance across product, R&D, clinical and commercial teams. \n \n Responsibilities \n Key Responsibilities — Quality \n\n • Own, maintain and continuously improve PrecisionLife ’s Quality Management System to EN ISO 13485:2016, US FDA QMSR (21 CFR 820 transition), CLIA and applicable LDT requirements.\n, • Act as Management Representative in accordance with EN ISO 13485:2016.\n, • Participate in the Management Review process; establish and report QMS performance metrics for the executive team and Board.\n, • Own document control, training records, CAPA, nonconformance, change control, internal audit and supplier audit programmes for product related certifications and regulatory bodies.\n, • Direct selection process, audit and monitoring of external suppliers and manufacturing partners; ensure design, development and production processes meet applicable standards.\n, • Maintain the Design History File / Device Master Record / Technical File / Performance Evaluation File for each device/product.\n, • Lead preparation for, and host, external audits (EU Notified Body, FDA, MHRA, UKAS, biopharma partner audits).\n, • Operationalise risk management to ISO 14971 (with ISO/TR 24971) across the product lifecycle.\n, • Support and enhance the company’s existing ISO 27001 (Information Security Management) and ISO 27701 (Privacy Information Management) certification related activities, including risk assessments, SoA, document control implementation.\n\n \n Key Responsibilities — Regulatory \n\n • Define and execute global regulatory strategy across EU IVDR, UK (UKCA / MHRA), US (FDA 510(k), De Novo, PMA, CLIA, LDT) and other priority markets.\n, • Act as, or designate and oversee, the Person Responsible for Regulatory Compliance (PRRC) under IVDR Article 15.\n, • Lead product related regulatory submissions, certificate renewals, technical documentation and responses to deficiencies; own Notified Body relationship and capacity planning.\n, • Develop and own the regulatory pathway for AI/ML-enabled SaMD products, including FDA AI/ML guidance, Good Machine Learning Practice (GMLP), Predetermined Change Control Plans, IMDRF SaMD framework and the EU AI Act (high-risk medical AI).\n, • Own post-market surveillance regulatory oversight, PMS plans, PSURs, vigilance, FSCA and incident reporting under IVDR and FDA MDR.\n, • Own software lifecycle compliance oversight: IEC 62304 and IEC 82304.\n, • Own labelling, IFU, packaging and storage regulatory requirements across markets.\n, • Work with the Company Senior Management Team to provide clinical study regulatory oversight: Performance Evaluation Plan, scientific validity, analytical performance, clinical performance, PER, PMPF.\n, • Support and collaborate with the team on topics of cybersecurity regulatory requirements: IEC 81001-5-1, FDA premarket cybersecurity guidance, SBOM.\n, • Provide strategic regulatory input across the product lifecycle to the CPO, CEO, CTO, CBO and Board; brief and present to regulators and Notified Bodies.\n, • Monitor evolving regulation across all target markets and translate into actionable internal guidance.\n\n \n Key Responsibilities — Data Governance & Cross-Functional \n\n • Partner with the DPO and ISO 27001 & ISO 27701 Committee Management Team on Data Security and GDPR compliance for genomic and special-category data, including DPIAs, international transfers and data subject rights.\n, • Embed quality and regulatory thinking into Product, R&D, Clinical and Commercial functions; act as the trusted regulatory voice in early product decisions.\n, • Represent RA/QA in biopharma partner due diligence, CDx co-development agreements and regulatory interactions.\n, • Other duties as required from time to time by the Management team\n\n \n Key Requirements \n\n • Degree in a life science, engineering, computer science or related discipline. PhD or RAC (Regulatory Affairs Certification) preferred but not essential where equivalent senior operational experience is demonstrated.\n, • ISO 13485 accreditation and audit experience\n, • Working knowledge of ISO 14971, IEC 62304, IEC 82304, ISO 15189 and IEC 81001-5-1.\n, • Working knowledge of ISO 27001 and ISO 27701\n\n \n Key Attributes \n\n • Minimum 10 years’ RA/QA experience in IVD, medical device or diagnostics, including at least 3 years in a leadership role.\n, • Demonstrated success obtaining regulatory approval for SaMD-based IVDs under IVDR (CE mark) and US frameworks (CLIA, LDT, and ideally 510(k) or De Novo).\n, • Experience meeting the criteria of, or directly supporting, an IVDR Article 15 PRRC.\n, • Experience implementing and maintaining a QMS in a scale-up or start-up environment — not a large-corporate-only background.\n, • Experience with AI/ML-enabled medical software is strongly preferred.\n, • Strong internal and external audit experience (hosting and conducting).\n, • Prior medical device manufacturing or contract-manufacturer oversight experience.\n, • Excellent communication skills, both verbal and written, including for submissions, technical documentation, regulator correspondence.\n, • Pragmatic, commercially aware, comfortable challenging at executive level.\n, • Able to work effectively to tight deadlines within a collaborative team-orientated environment using sound judgement in decision-making.\n, • Organised and detail-oriented, being able to prioritise and perform multiple tasks effectively and concurrently.\n\n \n Year-One Success Measures (indicative) \n\n • Establish ISO 13485 certification but scaled appropriately for current product mix.\n, • LDT route(s) operational to support PrecisionLife ’s first consumer product launches in the US and EU — CLIA/CAP-certified lab partner qualified, analytical and clinical validation documentation in place, regulatory file complete and EU/MHRA lab strategy.\n, • First consumer launch product(s) shipped with full RA/QA sign-off on labelling, IFU, claims, consent flows, complaint handling and customer-facing materials.\n, • FDA LDT Final Rule phase-out compliance plan in place and on schedule; pre-submission engagement initiated for products on a path to 510(k) / De Novo.\n, • Support completion of consumer-scale privacy and data flows validated under GDPR, ISO 27701 and applicable US state genomic privacy requirements.\n, • PMS, vigilance, complaint handling and CAPA systems operational at consumer scale with measurable KPIs.\n, • RA/QA function appropriately resourced and embedded in product development governance.\n\n \n What We Offer \n\n • Competitive salary with performance related bonuses\n, • Stock Options (subject to qualifying)\n, • Company pension scheme\n, • Life Assurance/Death in Service Insurance (subject to qualifying)\n, • Private Healthcare Scheme (subject to qualifying)\n, • Flexible-Hybrid working pattern model to allow for flexibly between remote and office working\n, • 25 days annual leave (pro rata) (increasing to equivalent of 28 days hols/annum on completion 3 years of service)\n, • Access to substantial number of courses and training events\n, • Excellent career development opportunities in a fast-growing international organisation \n\n \n Right to Work \n Employment is subject to verification of identity, qualifications and the legal right to work in the United Kingdom. Successful candidates will be required to provide appropriate documentation as part of our pre-employment screening process. \n \n PrecisionLife reserves the right to amend, withdraw or close this vacancy at any time without notice. We may close the application process earlier than the advertised closing date if a sufficient number of suitable applications are received. Early application is therefore encouraged. \n The information contained in this advertisement is intended to provide an overview of the role and does not form part of any contract of employment. The duties, responsibilities and requirements described may be amended from time to time to meet business needs. \n Any offer of employment will be subject to satisfactory completion of pre-employment checks. \n \n Data Privacy \n By submitting an application, you acknowledge that your personal data will be processed for recruitment purposes in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR, EU GDPR and the Data Protection Act 2018. \n For information on how we collect, use and protect your personal information, please view our Privacy Policy: \n https://precisionlife.com/privacy-policy \n If you have questions regarding data protection, please contact: GDPR@precisionlife.com

• Cyber Security Instructor - SC Cleared, • Remote with on-site Training delivery required in Shrivenham, • 6 months initial contract, • £550 - £600 per day, • Inside of IR35 We are supporting a major expansion within the Defence Cyber Training Services programme, following a significant multi-year contract renewal. As part of this growth, we are seeking an experienced Cyber Security Trainer to deliver high-quality, technically robust cyber training to defence learners. This role is ideal for a seasoned cyber security professional who is passionate about educating others, translating complex operational scenarios into engaging and practical learning, and shaping the next generation of defence cyber capability. Key ResponsibilitiesTraining Delivery & Subject Matter Expertise • Deliver high-quality cyber security and incident response training to learners with varying experience levels., • Translate real-world cyber operations, threat analysis, and incident handling into clear, practical instruction., • Act as an in-house SME, providing credible, up-to-date guidance on cyber operations and emerging threats., • Ensure training content aligns with MOD and industry standards.Training Design & Development, • Develop tailored cyber...

Join to apply for the Solutions Architect role at Oxford University Press. We are seeking a Solutions Architect to work with our school’s education business to design and support our customer facing education applications. OUP’s application portfolio includes several customer facing systems such as digital-, content-, and data-centric platforms, web and eCommerce applications, learning & assessment services, online journals, other online research platforms. As a Solutions Architect you will collaborate closely with product or system owners to understand their requirements and challenges, and then creating high-level design documents to address those issues effectively. You will work with other Enterprise, Solution and Application Architecture colleagues to define all aspects of solution design, appropriate technology, and workflows to develop, implement and quality assure solutions/applications. You will translate the strategy into capabilities, working with key stakeholders to ensure they are managed and prioritised accurately into initiative led deliverables that adhere to the longer-term technology strategy, while delivering essential capabilities for business growth in a time sensitive manner. You will support application centric Application Architects within their divisions while providing consultancy within the larger OUP architectural community. The role also includes hands-on technical leadership, guiding development teams and vendors in the implementation of architectural patterns and coding standards. Key responsibilities in this role will include: • Working with engineering and delivery teams, both in-house and 3rd party based, to ensure their detailed designs align to the end-to-end solution architecture and align to architecture principles. Owning the specific solution / architecture for complex solutions spanning multiple components, systems and capabilities., • Refine technical delivery approaches for product / enabling problem statements., • Champion DevOps practices, including CI/CD, test automation, and containerization strategies., • Provide technical oversight and guidance to internal and partner ensuring solution implementation aligns with architectural standards, • Facilitating and participating in detailed design reviews and ensuring that all components of the solution are aligned to the target state vision, • Partner with the Enterprise Architecture team to deliver applications that move the press towards an agreed target architecture and standards., • Identify opportunities for framework-oriented strategies., • Translate and implement complex solutions into plain English to enable clear understanding of delivery and expectations from portfolio teams., • Promote development of the technical team with effective supervision, coaching and mentoring We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office. To be successful in this role, you will ideally have/be: • Experience in technically leading development teams, acting as the technical authority, guiding and coaching development team members., • Experience in working with Scrum, Kanban and Scaled Agile methodologies., • Experience in shaping, advising on, and delivering solutions to required quality within agreed budget and timescales, • A deep understanding of technology and how it can be both developed and used to meet business requirements., • Experience in delivering solutions within a customer facing product delivery environment., • Knowledge of Enterprise Architecture principles., • Experience of cloud-based technologies, ideally across Azure and AWS., • Overall knowledge of application capabilities, integration, data design methodologies and industry best practices., • Skilled communicator with good stakeholder management skills, • An understanding and knowledge of publishing or closely related industries with an emphasis on the use of digital technology (desirable) We care about work/life balance here at OUP. With this in mind, we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies. We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with the added benefit of private medical insurance and a management bonus. Please see our Rewards and Recognition page for more information. Please note this advert may be removed before the advertised end date, so we encourage you to apply as soon as possible. We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all. • Mid-Senior level, • Full-time, • Information Technology, • Book and Periodical Publishing #J-18808-Ljbffr

Join to apply for the Solutions Architect role at Oxford University Press. We are seeking a Solutions Architect to work with our school’s education business to design and support our customer facing education applications. OUP’s application portfolio includes several customer facing systems such as digital-, content-, and data-centric platforms, web and eCommerce applications, learning & assessment services, online journals, other online research platforms. As a Solutions Architect you will collaborate closely with product or system owners to understand their requirements and challenges, and then creating high-level design documents to address those issues effectively. You will work with other Enterprise, Solution and Application Architecture colleagues to define all aspects of solution design, appropriate technology, and workflows to develop, implement and quality assure solutions/applications. You will translate the strategy into capabilities, working with key stakeholders to ensure they are managed and prioritised accurately into initiative led deliverables that adhere to the longer-term technology strategy, while delivering essential capabilities for business growth in a time sensitive manner. You will support application centric Application Architects within their divisions while providing consultancy within the larger OUP architectural community. The role also includes hands-on technical leadership, guiding development teams and vendors in the implementation of architectural patterns and coding standards. Key responsibilities in this role will include: • Working with engineering and delivery teams, both in-house and 3rd party based, to ensure their detailed designs align to the end-to-end solution architecture and align to architecture principles. Owning the specific solution / architecture for complex solutions spanning multiple components, systems and capabilities., • Refine technical delivery approaches for product / enabling problem statements., • Champion DevOps practices, including CI/CD, test automation, and containerization strategies., • Provide technical oversight and guidance to internal and partner ensuring solution implementation aligns with architectural standards, • Facilitating and participating in detailed design reviews and ensuring that all components of the solution are aligned to the target state vision, • Partner with the Enterprise Architecture team to deliver applications that move the press towards an agreed target architecture and standards., • Identify opportunities for framework-oriented strategies., • Translate and implement complex solutions into plain English to enable clear understanding of delivery and expectations from portfolio teams., • Promote development of the technical team with effective supervision, coaching and mentoring We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office. To be successful in this role, you will ideally have/be: • Experience in technically leading development teams, acting as the technical authority, guiding and coaching development team members., • Experience in working with Scrum, Kanban and Scaled Agile methodologies., • Experience in shaping, advising on, and delivering solutions to required quality within agreed budget and timescales, • A deep understanding of technology and how it can be both developed and used to meet business requirements., • Experience in delivering solutions within a customer facing product delivery environment., • Knowledge of Enterprise Architecture principles., • Experience of cloud-based technologies, ideally across Azure and AWS., • Overall knowledge of application capabilities, integration, data design methodologies and industry best practices., • Skilled communicator with good stakeholder management skills, • An understanding and knowledge of publishing or closely related industries with an emphasis on the use of digital technology (desirable) We care about work/life balance here at OUP. With this in mind, we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies. We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. This role comes with the added benefit of private medical insurance and a management bonus. Please see our Rewards and Recognition page for more information. Please note this advert may be removed before the advertised end date, so we encourage you to apply as soon as possible. We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all. • Mid-Senior level, • Full-time, • Information Technology, • Book and Periodical Publishing #J-18808-Ljbffr

Health and Safety Trainer and Consultant - Remote Location: Homebased with travel across England Salary: £40,000+ (DoE) Contract Type: Permanent, Full Time What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You It's an exciting time to join Phoenix Health and Safety, part of Wilmington plc, as we expand our team of Health & Safety Trainers! We are looking for five new trainers to deliver outstanding health and safety training to our learners across England. You'll have the opportunity to make a real impact, helping professionals develop the skills they need to create safer working environments. You will be supported by the wider Phoenix team, allowing you to focus on delivering world-class training while we manage the logistics and administration. Please note: To complete your application, you will be redirected to Wilmington plc's career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply! Job Purpose, Tasks and Responsibilities Acting as a Trainer, you will: Delivering accredited and bespoke health and safety training courses, both face-to-face and online. Marking assessments from training, as required. Conducting NEBOSH Open Book Exam Closing Interviews. Completing accurate and timely paperwork and reports. Assisting with the development of new training materials. Participating in moderation and quality checks of training delivery. Acting as a Consultant, you will: Visit clients to assess their needs, providing expert advice on occupational health and safety. Conduct consultancy work including audits, risk assessments, and inspections. Provide sound written advice on health and safety law and best practices. Prepare and proofread health and safety documentation. Build and maintain excellent client relationships, identifying new business opportunities where appropriate. What's the Best Thing About This Role You'll be joining a growing team at an exciting time, travelling across England to deliver world-class training sessions. This is an opportunity to make a tangible impact on workplace safety, supported by a dedicated team that ensures your focus remains on high-quality training delivery. What's the Most Challenging Thing About This Role Travel is a key part of the role, as you will be delivering training across multiple locations. However, our Co-ordinators will work to schedule sessions efficiently, minimising travel demands where possible. What We're Looking For To be successful in this role, you must have: TechIOSH (minimum) IOSH membership A Level 3 Adult Teaching qualification At least 5 years of training experience (minimum 2 years in a relevant field) NEBOSH qualification(s) To be successful in this role, it would be great if you have: Consultancy experience Experience delivering IOSH and NEBOSH courses We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment. About Us Phoenix Health & Safety, part of Wilmington plc, is a leading provider of health and safety training and consultancy. We empower individuals and businesses through expert education and support. Our rapid growth makes this an exciting time to join our team! Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you'll not only make a real difference for our customers, you'll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you'll be doing work with meaning. Join us and make a real difference. Click on APPLY today! TPBN1_UKTJ

The Resource Planning Manager is responsible for ensuring customer facing teams have the right people, with the right skills, in the right place at the right time. This role supports forecasting, capacity planning and scheduling to support optimal service levels and business performance. The Resource Planning Manager provides data-driven insight to support strategic decision-making and ensure operational efficiency as well as supporting intraday activities to support great customer experiences and to drive operational efficiency Key Responsibilities Develop and manage medium to long-term resource plans to meet business demand and organisational priorities, working with the Resource Planning Team Analyse business growth trends, project pipelines, and operational drivers to forecast workforce requirements. Work closely with team managers and intraday to support workforce planning decisions and embed intraday ways of working Maintain short-term and tactical resource plans, including shift patterns, schedules, and staffing allocation Monitor demand vs. supply and recommend adjustments (recruitment, overtime, skills redeployment of activities) Support intraday floor support to ensure operational effectiveness and efficient use of resource Insight & Reporting: Produce and present accurate forecast, utilisation, and performance reports. Provide analysis and recommendations to optimise productivity and cost efficiency. Provide supporting information relating to Cost to Serve and Propensity to Contact Identify risks to service levels and propose mitigation plans. Stakeholder Collaboration: Act as planning support partner for CMO, Billing and Engineering functions Lead workforce planning forums to ensure alignment and decision-making. Support managers in understanding workforce data and planning implications. Change & Continuous Improvement: Manage resource planning tools (WFM systems, spreadsheets, dashboards). Improve modelling capability, capacity analytics, and forecasting accuracy. Drive process improvements to enhance efficiency and planning maturity. Key Skills & Competencies Analytical Thinking - able to interpret complex data and translate insights into actionable plans. Workforce Forecasting & Capacity Planning - strong knowledge of forecasting models and resourcing frameworks Stakeholder Engagement - confident communicator able to influence and challenge senior colleagues Problem Solving - identifies solutions quickly and balances operational and strategic needs Technical Skills – highly proficient in Excel and resource planning/WFM systems Leadership - ability to coach and guide non planning managers to understand an support resource planning requirements Experience & Qualification Experience in resource/workforce planning within operations, project delivery, contact centres or similar environment Excel intermediate level (advanced would be advantageous) Proven success in forecasting, demand and capacity modelling in an operational environment Experience of collating and presenting BI reports Familiarity with performance metrics (utilisation, productivity, shrinkage, service levels) in an operational / contact centre environment Highly Desirable: Professional qualification in workforce planning or operations management Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

We are seeking an experienced leader to drive the evolution of Gigaclear's commercial strategy. This role will focus on building new segmented go-to-market approaches, the supporting pricing architecture, and the development of new revenue streams, working across B2B and B2C markets. You will own the execution of new commercial initiatives, the BAU management of existing products / propositions and the creation of a scalable commercial data architecture to improve commercial & marketing decision making. This is a high impact role and comes at a critical junction in Gigaclear's growth story. The position offers the opportunity to shape the company's commercial strategy and lay the foundations for long-term value creation. Note: this is a hybrid role, so you will need to be comfortable commuting to our Head Office in Abingdon, Oxon, circa 3 days per week. Key Responsibilities Product Proposition & Pricing: Lead product proposition development, pricing strategies, and product innovation to meet market demands and align with customer expectations. Implement geographic / UPRN level pricing to enable the business to protect value and compete more efficiently. Segmentation Strategy: Design and define a segmented commercial model and develop pricing architecture across acquisition, in-life, and out-of contract journeys. Identify and quantify ARPU optimisation opportunities by segment, deliver the plan to unlock benefit. Portfolio & Proposition Strategy: Review and optimise the current portfolio and proposition structure across B2C and B2B. Define a clear future architecture (including speed tiers, bundling & lifecycle pricing) to fit with the segmentation strategy and provide strategic direction to inform the product roadmap (B2B & B2C). Develop New Revenue Streams: Identify and prioritise new revenue opportunities across B2C and B2B markets (e.g. VAS, VoIP, TV/Content, Off-Net, MVNO, Satellite). Build the commercial business cases, go-to-market strategy and oversee implementation working with our CTIO teams. Commercial Data & Decisioning: Define requirements for commercial data architecture to support proposition, pricing, and lifecycle decisioning. Work with the Insight & Intelligence team to shape the implementation of a Snowflake based data environment to support a segmented go-to-market strategy. Enable robust cohort analysis across ARPU, churn, CLV and acquisition performance and establish reporting dashboards and frameworks to enable commercial decision making. Gigaclear is a leading provider of ultrafast full fibre broadband to rural communities across the UK. With a rapidly expanding footprint and a strong customer base, the business is now entering its next phase of growth - focused on driving penetration, improving ARPU and delivering best-in-class customer experience. As the market evolves, with increasing levels of network overbuild and competition, Gigaclear is focused on developing a more sophisticated, data-led commercial approach to pricing, propositions, and customer lifecycle management. Gigaclear is a leading alternative operator of rural full fibre broadband networks in the UK. Offering customers a truly world class product, we are developing our fibre-to-the-premises broadband (FTTP / FTTH) infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Health & Safety Advisor Group of Commerical Vehicle Dealerships/Manufacturing Multi-site role with a mix of site-based and remote / hybrid working – M4, M5 Corridor £40,000+ Monthly car allowance of £350 Mon – Fri - 09:00 -17:30 (40 hours) Benefits for you • An extra day off for your Birthday, • 23 days of annual leave per year PLUS Bank Holidays, • Four times death in service benefit., • Internal Mentorship programme, • Working for WhatVan?’s ‘Van Dealer of the Year 2026’., • Working for Motor Trader’s ‘Employer of the Year’., • Working for an official Great Place to Work, • Working for a workplace which champions women., • Awarded Armed Forces Covenant Silver Award (RLS), • Working with our award-winning team – several of our team were recogniosed at the MT WIMT awards and we won silver at the internal communication and engagement awards for our new starter onboarding process., • Auto-enrolment pension., • Self-development journal, • Group Ranked 101 in SW Business Insider’s Top 500 Companies, • Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy., • Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion)., • Mental Health First Aiders., • Reward and recognition programmes, including our annual Group Awards and opportunities to attend the Wembley box as a celebration of your hard work and dedication., • Annual appraisals programme and progression opportunities., • Manufacturer training and access to our in-house training., • Long service recognition and annual leave increase after 5 years’ service., • Maintenance Provision Rating Scheme (MPRS) accredited, • Branded uniform, • Charities of the Year programme, Army Sport sponsors and community engagement initiatives Your Role's Purpose Our client is looking for a practical and proactive Health & Safety Advisor to support our multi-site operations. This is a hands-on role, ideal for someone who enjoys being visible on site, building relationships with managers and technicians, and helping embed a positive, proportionate safety culture across the business. As Health & Safety Advisor, you will act as a key point of contact for health and safety across the business, providing practical, on-site support, advice, and guidance to site teams. You will work closely with managers across the company’s 20+ locations to ensure risks are understood and managed effectively, while supporting compliance with UK health and safety legislation and internal standards. Where You’ll Add Value Rewarding Add value on a daily basis by supporting managers and technicians with practical, hands‑on health and safety advice that enables them to work confidently and safely Contribute to a positive working environment by supporting training, briefings, and continuous learning, helping people feel supported rather than policed Encourage proactive behaviours such as near‑miss reporting and good housekeeping, reinforcing a culture where people are recognised for doing the right thing Reliable Maintain consistent safety standards across sites through regular visits, inspections, and safety checks, ensuring risks are identified and managed before incidents occur Support sites with robust risk management and safe systems of work, particularly for vehicle maintenance and repair, lifting equipment (LOLER), and hazardous substances (COSHH) Provide dependable support during incident and near‑miss investigations, including root cause analysis, follow‑up actions, and RIDDOR reporting where required Strengthen compliance and assurance through site audits, preparation for external inspections, and ongoing improvement of ISO management systems (ISO 9001, 14001, and 45001) Respectful • Build trusted relationships with site teams by engaging confidently and constructively with managers and technicians at all levels, • Take a proportionate, practical approach to health and safety that respects operational realities while maintaining high standards, • Promote environmental responsibility through safe management of waste oils, chemicals, and materials, supporting both people and the wider environment Skills & Behaviours Required for this Role: NEBOSH General Certificate (or equivalent) Full UK driving licence and access to a vehicle, with willingness to travel regularly between sites Experience working in an operational, multi‑site environment Practical understanding of risk assessments, safe systems of work, and incident investigation, including RIDDOR reporting Confident, approachable, and able to engage positively with managers and technicians at all levels Practical and hands‑on, with a proportionate approach to health and safety Self‑motivated and proactive, comfortable managing own workload independently Clear communicator, able to handle incidents and challenging conversations calmly and professionally Fair, consistent, and respectful, building trust and credibility across sites Focused on learning, continuous improvement, and positive safety culture Experience within automotive, workshop, or engineering environments and knowledge of ISO standards (9001, 14001, 45001) would be advantageous Demonstrates the company values of being Rewarding, Reliable, and Respectful in day‑to‑day work Please call Suzanne on (phone number removed)

School hours or part time hours, 20-25 hours, ideally over 5 days with 3 days in office, open to discussing. £60,000 pro-rata. We are looking for someone to delve into our Employee Relations and own our ER strategy and development. We do not want you sitting in meetings and handling the cases, the aim is for you to collaborate with managers, guide them through the difficult conversations, providing advice and training, coaching on investigations, formal processes, so they ultimately take ownership. Note, you would be our ER expert and therefore you would be involved in escalated and complex cases, sharing your expertise and providing legally compliant advice and guidance. Then, the really interesting piece, where the real satisfaction will come from. Delve into the ER cases, the reasoning, how they were managed, the outcomes. Analyse and use your findings for new initiatives, to help mitigate at root cause and ensure measures are put in place for better handing and resolutions in the future. You will love getting into the detail, collaborating, tracking, and monitoring the data and reporting trends and your findings. Like a project this will lead you to outcomes and delivering the benefits. There is so much you and we can learn from focusing on ER and you will feed your findings and recommendations into the full employee life cycle, from recruitment, people policies, processes, wellbeing initiatives, and management capability. You will play a key role in fostering employee engagement, promoting fair and consistent people practices, and ensuring compliance with employment legislation. You may have a generalist HR background however you will bring significant experience of managing complex employee relations matters and have a strong knowledge of UK employment law and HR best practices. CIPD Level 5 qualified or equivalent experience. Gigaclear is one of the UK’s leading rural full fibre broadband providers, connecting communities that have historically been underserved by traditional telecom operators. We take pride in being a Top Employer and offering our employees a positive, transparent environment to work in where they feel empowered to deliver for our customers and to develop their careers. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Salary is £25,000 with a realistic uncapped OTE of £40,000, some members of the team exceed this. This role sits within our new Retention & Loyalty POD, where you will be a customer-focused commercial advisor dealing with customer queries around re-contracting, price, competitor offers, customer objections, while also discussing options where we can help them achieve the best product and value for money. These queries are commercially focused, not reactive service handling therefore you will need to be confident and comfortable having those types of complex customer conversations. You will learn about our broadband products, and you will learn to collaborate with our sales, marketing, and customer operations teams to help improve customer retention. We will help you learn how to use our database to accurately track customer orders and satisfaction. The role will include a mixture of inbound and outbound calls and email case management. Note: this is an office-based role and ss we need to contact some customers out of hours, there is one late shift, from 11am to 7.30pm per week and one Saturday (can be worked from home) in four, with time off in lieu the following week. Bring your key attributes of being inquisitive, having great listening skills, the ability to build rapport with people quickly and think about how you will spend earnings of £40,000… or more. Apply now for an initial chat and if positive, then come in, meet the team, and listen in to some calls to help make your mind up if this may be the right opportunity for you… Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

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