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  • Head Waiter
    Head Waiter
    5 days ago
    £16.5–£17.5 hourly
    Full-time
    South Kensington, London

    Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter. As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount. Responsibilities: • Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights., • Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair., • Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times., • Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence., • Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele What you Need: • Ability to thrive under pressure, turning challenges into opportunities to exceed expectations., • A genuine passion for gastronomy, coupled with a keen eye for quality and presentation., • Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key., • An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest., • Outstanding organizational skills, ensuring smooth operations even in the busiest of services., • A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard. What We Offer: • Competitive hourly rate of £16.50 to £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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  • Head Bartender
    Head Bartender
    1 month ago
    £14.5–£17 hourly
    Full-time
    Leamouth, Tower Hamlets

    HEAD BARTENDER - BERINGERS (LONDON CITY ISLAND, E14) Full-time | Immediate Start | All-Day Brasserie & Piano Bar Run the bar at one of East London's most exciting new openings. Beringers is an all-day brasserie & piano bar on London City Island - a neighbourhood spot with serious style, inspired by Guy Beringer, the man who invented brunch back in 1895. By day we're a buzzing brasserie; by night the lights go down, the piano comes alive, and the bar takes centre stage. And we're looking for a Head Bartender to make that bar theirs. 🍸 THE ROLE This is the kind of role passionate bartenders wait for - a chance to lead a bar from its early days and put your stamp on everything. You'll run the show behind the bar: crafting a signature cocktail list, curating the back bar, leading service on live piano nights, and building the kind of drinks programme people cross the river for. This is a hands-on leadership role - you'll be shaking, stirring, and hosting at the heart of the room, not stuck in an office. 🎹 THE VENUE London City Island is one of London's most exciting creative neighbourhoods - and Beringers sits right at the heart of it: 5,000 residents on our doorstep - this is a true locals' bar where you'll know your regulars by name and by drink The English National Ballet is our neighbour - dancers, creatives, and performers are part of the daily crowd The Royal Academy of Music is opening right next door - the Island is fast becoming one of London's great creative hubs Live piano nights & Concert Nights - intimate ticketed evenings where the bar is as much a part of the performance as the music Minutes from Canning Town station (Jubilee & DLR), surrounded by riverside views 🚀 WHAT YOU'LL DO Help lead the bar day-to-day - service, standards, atmosphere, and pace Create and evolve our signature cocktail menu with our Bar Manager - classics done properly, plus your own serves Curate the back bar - spirits, wines, aperitifs, and low/no options - and build supplier relationships Train and develop the bar and FOH team in drinks knowledge, technique, and service style Own stock control, ordering, GP margins, and bar prep systems Be the face of the bar on piano nights, Concert Nights, and private events Build genuine relationships with our Island regulars and the local creative community Work closely with the GM and ownership to shape the bar as the venue grows 🔥 WHAT WE'RE LOOKING FOR Strong cocktail experience - classics nailed, specs tight, and creativity to build your own list Experience leading a bar or supervising a team (Head Bartender, Bar Supervisor, or senior bartender ready to step up) Great wine, spirits, and aperitif knowledge - or the hunger to keep learning A natural host - warm, confident, and genuinely great with regulars High standards, clean workflow, and calm under pressure Someone who loves the theatre of a great bar - especially one with a live piano in it 💥 WHAT YOU'LL GET Competitive pay + service charge/tips Real creative ownership - your cocktail list, your back bar, your bar A clear pathway to Bar Manager as we grow - Beringers is expanding, with new sites already in the pipeline Staff food & drinks on shift, plus discounts across our group of venues (bars, brasseries, and cafes across Canary Wharf and East London) Involvement in events, brand collaborations, menu development, and supplier trips/tastings A supportive, ambitious team that genuinely loves hospitality Immediate start available ⚡ WHY BERINGERS? Because this is a rare one: a beautiful venue, a built-in community of thousands of locals, live music, and a bar programme that's yours to build - all inside one of London's fastest-growing creative neighbourhoods. If you're a bartender who wants more than just shifts - who wants a bar to call their own - we'd love to meet you. Apply now for an immediate interview.

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