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  • Trainee Dental Nurse
    Trainee Dental Nurse
    hace 1 día
    £14–£14.7 por hora
    Jornada completa
    London

    Join our established dental practice as a trainee dental nurse and kickstart your career in dentistry. We are seeking a bilingual candidate to join our friendly and experienced team, committed to delivering high-quality dental care. We provide an inclusive environment, with a wheelchair-accessible practice fully compliant with CQC standards, ensuring top-notch patient care and treatment. Our practice is equipped with the latest materials and techniques, and we emphasize continuous professional development. This is a permanent, full-time trainee dental nurse position, with working hours Monday to Friday, 08:45 to 16:00. Benefits: • Comprehensive health insurance, • Employee & Wellness Assistance programme, • Recognition and rewards for your hard work, • Paid holidays, sick leave, and birthday celebrations, • Conveniently located near public transport Responsibilities: • Assist dental professionals during examinations and procedures, • Prepare and maintain treatment rooms, • Keep accurate patient records, • Address patient inquiries professionally, • Sterilise and maintain instruments, • Manage dental material inventory, • Coordinate patient appointments Requirements: • Enrolled or planning to enrol in the NEBDN dental nursing diploma, • National Insurance Number, • DBS Check, • Proof of Hepatitis B vaccination (first dose accepted) If you are enthusiastic and ready to embark on a fulfilling career in dental nursing, apply now for this exciting opportunity!

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  • Trainee Dental Nurse
    Trainee Dental Nurse
    hace 17 días
    £12.71 por hora
    Jornada parcial
    Muswell Hill, London

    We are recruiting on behalf of a dental practice in Muswell Hill seeking a motivated and reliable Trainee Dental Nurse for an immediate start. This is an excellent opportunity to begin a career in dental nursing in a professional clinical environment, with full workplace support. Key Responsibilities • Assist the dentist during a range of clinical procedures, ensuring patient comfort and safety, • Prepare and maintain treatment rooms, including instrument decontamination and sterilisation, • Provide clear pre- and post-treatment support to patients, • Maintain accurate patient records using clinical systems, • Support patient care and wellbeing throughout appointments, • Ensure high standards of cleanliness and compliance with health and safety regulations, • Assist with appointment coordination and general administration, • Support stock control and ordering of materials Requirements • Strong communication skills and good command of English, • Basic IT skills, • Organised and able to work in a fast-paced environment, • Positive, professional attitude and willingness to learn, • Ability to work independently and as part of a team Training and Development Full training will be provided within the role. The successful candidate will be supported to work towards a recognised dental nursing qualification as part of their employment. This training pathway is designed for individuals who are not currently undertaking a dental nursing qualification.

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  • Customer Care Call Centre Advisor
    Customer Care Call Centre Advisor
    hace 23 días
    £20000–£28000 anual
    Jornada completa
    London

    Customer Care Call Centre Advisor Join One of the UK's Leading Hair Transplant Companies: Are you a confident communicator with a passion for delivering exceptional customer service? Do you enjoy helping people and making a real difference in people's lives? We are looking for a motivated and enthusiastic Customer Care Call Centre Advisor to join our growing team at one of the UK's leading hair transplant providers. As the first point of contact for prospective and existing patients, you will play a key role in delivering an exceptional customer experience while supporting individuals throughout their hair restoration journey. About the Role As a Call Centre Advisor, your responsibilities will include: • Handling inbound and outbound calls with professionalism, empathy, and enthusiasm., • Responding to customer enquiries via phone, email, and online messaging., • Booking consultations for prospective patients and ensuring appointments are scheduled efficiently., • Following up on enquiries and maintaining strong relationships with potential clients., • Conducting aftercare telephone calls to patients following their procedures, ensuring they are recovering well and answering any non-clinical questions., • Booking post-operative review consultations and follow-up appointments with our clinical team., • Providing outstanding customer support throughout the patient's journey, from initial enquiry through to aftercare., • Accurately updating patient records using our CRM and internal systems., • Liaising closely with patient coordinators, surgeons, and clinical teams to ensure a seamless patient experience., • Managing appointment diaries and helping to maximise clinic utilisation., • Meeting individual and team performance targets while maintaining exceptional customer service standards., • Identifying opportunities to enhance the patient experience and contribute to continuous service improvement. What We're Looking For: • Previous experience in a call centre, customer service, sales, healthcare, or appointment-setting role is ideal and highly desirable., • Excellent verbal and written communication skills., • A friendly, confident, and professional telephone manner., • Outstanding listening and interpersonal skills with a caring and empathetic approach., • Strong organisational skills and attention to detail., • Good computer literacy, with experience using CRM systems being an advantage., • Ability to work in a fast-paced environment while managing multiple priorities., • A positive attitude and genuine passion for delivering exceptional customer care. What We Offer • Competitive salary with performance-based bonuses., • Full training and ongoing professional development., • Clear career progression opportunities., • Friendly, supportive, and collaborative working environment., • Employee discounts on treatments., • Company pension., • Paid annual leave., • Modern office facilities., • Regular team events and employee recognition programmes. Why Join Us? We are proud to be recognised as one of the UK's leading hair transplant providers, helping thousands of patients restore not only their hair but also their confidence. Our team is dedicated to delivering exceptional care at every stage of the patient journey, and we believe our people are the key to our success. If you're passionate about customer service, enjoy building relationships, and want to be part of a company that genuinely changes lives, we'd love to hear from you. Apply today and help us deliver an outstanding experience from the very first call through to every stage of our patients' recovery.

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  • Community Care Assistant
    Community Care Assistant
    hace 24 días
    £13.15–£17.1 por hora
    Jornada completa
    London

    Company: Verity Healthcare Limited Location: Nationwide Branches - We will signpost you to your nearest branch Job type: Full-time and part-time positions available Salary: From £13.50 per hour, with enhanced weekend rates Start date: Immediate start, subject to satisfactory recruitment checks Sponsorship: Sponsorship is not available for this position About the role Verity Healthcare Limited is recruiting compassionate, reliable and motivated Community Care Workers to support people within their own homes. The role involves delivering safe, person-centred care that promotes independence, dignity, choice and wellbeing. You will travel between service users’ homes and provide support in accordance with individual care plans, risk assessments and agreed outcomes. Main duties and responsibilities • Support service users with personal care, including washing, bathing, dressing, oral care and continence needs., • Administer or support with medication in accordance with care plans, MAR records, policies and competency requirements., • Assist with meal preparation, nutrition and hydration., • Support safe mobility, transfers and the use of prescribed equipment., • Encourage independence and enable people to complete tasks for themselves wherever possible., • Support service users with shopping, appointments and community activities where required., • Observe and report changes in a person’s physical health, emotional wellbeing, behaviour or circumstances., • Maintain accurate, respectful and contemporaneous electronic care records., • Report safeguarding concerns, incidents, medication errors, missed visits and other risks immediately., • Follow infection prevention and control procedures, including appropriate PPE and hand hygiene., • Maintain people’s privacy, dignity, confidentiality and human rights., • Work collaboratively with families, representatives, healthcare professionals and colleagues., • Attend training, supervision, team meetings, spot checks and competency assessments., • Follow lone-working, health and safety, emergency and on-call procedures., • Complete all scheduled visits punctually and remain for the commissioned duration., • Notify the office immediately of delays, absences or any risk of a visit being missed. Essential requirements Applicants must: • Have at least six months’ previous care experience., • Be compassionate, patient, reliable and respectful., • Communicate effectively in spoken and written English., • Be able to produce clear and accurate care records., • Be willing to work alternate weekends., • Be able to work independently and as part of a wider care team., • Understand professional boundaries and confidentiality., • Be willing to complete mandatory training and competency assessments., • Be eligible to work in the United Kingdom., • Complete an enhanced DBS and appropriate safer-recruitment checks., • Be a driver with access to a reliable vehicle where travel between service users is required., • Hold valid business-use motor insurance before undertaking work-related journeys. Desirable requirements • Level 2 or Level 3 qualification in Health and Social Care., • Previous domiciliary or community-care experience., • Experience supporting people living with dementia, learning disabilities, physical disabilities or long-term health conditions., • Medication-administration experience., • Knowledge of safeguarding, the Mental Capacity Act and person-centred care. Working hours The role may include: • Morning, lunchtime, evening and bedtime visits., • Weekday and weekend work., • Alternate weekends., • Bank holidays., • Additional hours depending on service requirements and availability. Applicants must provide clear and accurate availability during recruitment. Training and development Verity Healthcare Limited provides: • Comprehensive induction and mandatory training., • Shadowing and supervised practice., • Medication and role-specific competency assessments., • Ongoing supervision, spot checks and professional development., • Funded Health and Social Care qualifications where available., • Opportunities for progression into senior, team leader and care coordination roles. Pre-employment requirements An immediate start can only take place once all role-applicable checks have been completed satisfactorily, including: • Proof of identity and address., • Right-to-work verification., • Full employment history and explanation of employment gaps., • Satisfactory references., • Enhanced DBS and barred-list checks where applicable., • Occupational-health declaration., • Driving licence and business-use motor insurance, where required., • Mandatory training and competency assessments., • Management authorisation to undertake independent work.

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