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Blue Light Card. Individually great, together unstoppable The Role and the Team IT Operations at Blue Light Card is a team that holds a lot of trust across the business. Colleagues across every function rely on the systems and infrastructure this team manages day to day, and as BLC continues to grow at pace, the demands on IT Ops are growing with it. This is a team that takes real ownership of what it looks after, and its looking for someone who feels the same way. The Senior IT Systems Engineer sits at the heart of that operation, covering everything from Microsoft 365 and Entra ID administration to complex networking, endpoint management, and security. Around half the time is spent on BAU work including patching, maintenance, and escalated support from mid-level engineers. The other half goes into project work: new systems, integrations, and increasingly, automations that take repetitive effort out of IT operations for good. This is a hands-on, technically deep role that comes with real scope to shape how the team works. The IT Ops team is actively leading the way on AI and automation across BLC, and whoever takes this role will be right in the middle of that. If you thrive on complex technical problems, care about doing things properly, and want to be part of a team thats building something genuinely modern, this is a good place to be. What Youll Do - Own and maintain core systems across infrastructure, endpoint management, and business applications, taking full responsibility for their performance, security, and reliability - Administer and optimise Microsoft 365 services including Exchange Online, Teams, SharePoint, and Entra ID, covering user provisioning, licence management, and governance - Build and maintain PowerShell scripts and workflow automations using tools such as N8N or Power Automate, removing manual effort from provisioning, patching, reporting, and other repeatable IT tasks - Provide technical leadership on escalated issues, taking full ownership of complex problems through to resolution rather than deferring to third parties - Design and implement security policies and procedures, coordinating audits and assessments to keep BLCs environment aligned with organisational and industry standards - Drive the adoption, integration, and standardisation of SaaS platforms and cloud services across the business, improving the colleague experience and operational consistency - Support and mentor mid-level engineers, contributing to their technical development and helping the team raise its collective capability - Collaborate with stakeholders across the business to plan and deliver IT projects, including system migrations, upgrades, and integrations What Youll Bring - Solid, hands-on experience in IT systems engineering, with a background that spans Microsoft 365 and Entra ID administration, complex networking (DNS, DHCP, VLANs, VPNs, Cloudflare Zero Trust), and endpoint management including Windows Autopilot and Apple ADE - Proven scripting and automation skills in PowerShell and/or Python, with experience building and maintaining production automations using tools like N8N or Power Automate - Strong grounding in security concepts and practices, including encryption standards, data integrity protocols, and the ability to design and apply security policies across a cloud-only Microsoft environment - Third-line technical depth, with the instinct to dig into logs and system behaviour independently and the knowledge to work through unfamiliar problems without defaulting to external consultants - Experience working within an employee-facing IT function, with a clear understanding of how to balance responsiveness to colleague needs with robust, scalable IT practice - A service management mindset, including familiarity with change control and continuous improvement processes; awareness of ITIL principles is a bonus, as is experience with ISO 27001 or Cyber Essentials Plus - Experience with Jamf or Kandji MDM, Atlassian Jira and Jira Service Management administration, or N8N automations would be a welcome addition, but is not essential Our Culture Our mission is simple make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. Its what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We dont just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. Were committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we arent able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, well prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer - 25 days annual leave plus public holidays and an additional day off for your birthday - A Moments that Matter day - one extra day of leave each year to use for something that matters to you - Buy and sell holiday scheme of up to 5 days - A volunteering/fundraising day - one paid day each year to give something back to the community - Annual company bonus scheme - linked to both company and individual performance - Your own Blue Light Card and exclusive access to thousands of discounts - Personal growth fund of 450 per year to invest in your development - Private Medical Insurance that includes cover for pre-existing conditions - Auto-enrolment pension scheme via salary sacrifice, with 100% of employer NI savings reinvested into your pension - Enhanced Maternity, Partner, Adoption and Shared Parental Leave - Healthcare cash-back plan - Colleague Assistance Programme - 24/7 confidential support whenever you need it - Hybrid working and flexible hours - EV charging and free parking onsite at HQ - Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks and well stocked snack drawers!) - On-site gym including free HIIT and stretch classes at HQ Remote Status: hybridLocation 1 Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited KingdomLocation 2 *(if applicable) 24-28 Bloomsbury WayLondonLondonWC1A 2SNUnited Kingdom

Blue Light Card. Individually great, together unstoppable The Role and the Team Quality at Blue Light Card is evolving. As we grow our engineering capability across web, mobile, data, and platform, were building the foundations that will let every squad deliver with genuine confidence, and were hiring a Staff Quality Engineer to help shape and drive that work. Reporting to the Quality Lead, youll work across both quality strategy and hands-on engineering delivery. This is a senior individual contributor role with broad cross-organisational scope. Youll spend the majority of your time hands-on, designing and building the frameworks and tooling that make it easier for every squad to deliver to a consistently high standard, working closely with Staff Engineers, Platform, and Product so that quality is built in from the start, not bolted on at the end. Its a new role, which means youll have genuine scope to shape it. Rather than working within one narrow area, youll collaborate across the full spectrum of quality, from how we test our mobile apps to how we think about data and AI. If youre energised by variety, collaboration, and the opportunity to make a lasting difference to how a growing technology business approaches quality at scale, this is a genuine opportunity to do exactly that. What Youll Do - Work closely with the Quality Lead to translate quality strategy into practice across squads, embedding consistent standards covering unit, integration, contract, functional, E2E, and mobile testing across iOS and Android - Collaborate with squads to build and maintain mobile test frameworks for iOS and Android, including functional automation and performance testing, ensuring teams have the tooling and support they need to test confidently across both platforms - Create reusable web automation foundations, including reference implementations and shared tooling that give squads a clear, well-supported path to consistent quality across our web stack - Shape our performance testing approach, working with teams to define how we measure and validate performance across web and mobile and weaving this into our delivery cadence - Stay hands-on in the code, spending at least 50% of your time actively designing, building, and improving test automation and tooling across web, mobile, and other platforms - Partner with Platform and Staff Engineers on test environment and test data strategy, defining how environments are provisioned and kept consistent, and how test data is generated, masked, and managed safely - Use quality signals including defect escape rates, flakiness trends, coverage, crash rates, and performance metrics to identify where investment will have the greatest impact, sharing findings in a way that resonates with both technical and non-technical stakeholders - Support and coach engineers across the organisation on quality principles, helping teams understand the reasoning behind shared standards and nurturing a culture where quality is everyones responsibility What Youll Bring - A career built on enabling others to succeed, with deep expertise in mobile test frameworks across iOS and Android, including functional automation and performance testing, and a genuine understanding of the distinct challenges each platform presents - Considerable hands-on experience with web automation across multiple layers including unit, integration, contract, and E2E, with the technical judgement to support teams in making the right architectural decisions within a real delivery cadence - A collaborative approach to performance testing strategy across web and mobile platforms, including defining approaches, selecting and evolving tooling, and nurturing performance testing as a natural part of how teams deliver together - A thoughtful and well-developed approach to prioritisation, with the ability to weigh competing quality investments across multiple teams, make considered decisions under ambiguity, and bring stakeholders with you on those choices - Advanced TypeScript and Node.js skills, with a history of writing production-quality test code and automation tooling that other engineers look to as a reference, learn from, and build upon - Considerable experience shaping test environment and test data strategy in close collaboration with platform and engineering teams, including environment provisioning, data generation, masking, and lifecycle management at scale - Outstanding communication skills and a genuine talent for building trusted relationships, bringing people with you in collaborative discussions, supporting senior stakeholders with clear and structured thinking, and helping others feel confident navigating complex trade-offs - A working knowledge of AWS serverless architectures including Lambda, DynamoDB, EventBridge, SQS, AppSync, and API Gateway, alongside familiarity with observability tooling such as Grafana or Datadog to proactively surface quality risks using production signals - A solid understanding of data quality principles including ETL/ELT pipelines and data warehouse concepts, with experience working closely and inclusively alongside data engineering teams to build and sustain shared quality standards Our Culture Our mission is simple make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. Its what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We dont just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. Were committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we arent able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, well prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer - Hybrid workingand flexible hours - EV charging and free parking onsite at HQ - 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days - A company bonus scheme - Your own Blue Light Card and exclusive access to thousands of discounts - Generous funded BUPA medical insurance covering pre-existing conditions - Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions - Enhanced parental leave and absence leave - Healthcare cashback plan - Employee assistance programme (including mental health support) and mental health first aiders - Great social events e.g., festive party, summer party, team socials, sports matches - Regular company-wide recognition events e.g. monthly Lights Up and annual Shine awards - Relaxed dress code and modern office space (games area, chill-out areas, bookclub, free drinks/snacks) - Onsite gym at HQ (including access to free HIIT & stretch classes) - Strong learning and development culture and personal growth fund #LI-Hybrid Remote Status: hybridLocation 1 Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited KingdomLocation 2 *(if applicable) 24-28 Bloomsbury WayLondonLondonWC1A 2SNUnited Kingdom

Blue Light Card. Individually great, together unstoppable The Role and the Team FP&A at Blue Light Card is in a genuinely exciting moment. Were building out our analyst capability for the first time, hiring three brand new Finance Analyst roles across our Commercial, Growth, and Cost & Planning teams as we scale our analytical depth to match BLCs continued growth. These arent roles where youll be picking up someone elses work theyre an opportunity to introduce new insights, build reporting from the ground up, and make a genuine mark on how BLC understands and drives its performance. This Finance Analyst role sits within the FP&A Growth team, working alongside Brand & Comms, Product, Growth, and Data to help us understand the financial impact of how we engage, grow, and retain our member base. Were developing new metrics, deepening our understanding of member profiles, and building a clearer picture of renewal rates and engagement across different revenue streams. This role is for someone who finds it genuinely interesting to connect member behaviour to financial outcomes. Youll help shape how BLC thinks about growth, bringing analytical depth to the decisions that influence where we invest and how we measure impact. What Youll Do Support budgeting and forecasting across growth revenue, combining financial plans with operational performance data to produce accurate, decision-ready forecasts in partnership with senior stakeholders Own regular performance reporting across member engagement and growth revenue streams, defining KPIs, automating recurring packs where possible, and creating clear narratives on whats changed and why Perform variance and driver analysis using system data (including member activity, renewal rates, and engagement metrics) to identify root causes and recommend actions Develop and refine metrics that capture the financial impact of member engagement across different revenue streams, helping the business understand whats driving growth Partner with Brand & Comms, Product, Growth and Data teams to provide timely, impactful insight that connects member behaviour to financial outcomes Contribute to improving data quality and metric consistency across growth reporting, aligning definitions and documenting assumptions so outputs are trusted across the business Support the long-term forecast model, including scenario and sensitivity analysis to inform executive decision-making Help track the ROI on growth investment decisions and the impact of member engagement activity on revenue and profitability What Youll Bring Proven experience in financial analysis with a solid understanding of forecasting, budgeting, and reforecasting in a fast-moving commercial environment Strong analytical capability, with experience turning complex datasets into clear, actionable insight and confident recommendations for non-finance stakeholders Systems and BI literacy, with comfort working across multiple data sources and tools; familiarity with SQL is particularly valuable in this role Advanced Excel skills, including modelling, Power Query, and macros A strong data hygiene mindset, with attention to definitions, reconciliations, and documentation to ensure outputs are accurate and trusted Strong business partnering and communication skills, with the ability to build trusted relationships with stakeholders outside of finance and present insight with clarity and confidence Part-qualified or working towards a recognised accountancy qualification (CIMA, ACCA, or equivalent) would be a bonus, but is not essential Experience in a D2C, marketplace, or ecommerce environment would be a bonus, but is not essential Our Culture Our mission is simple make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. Its what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We dont just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. Were committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we arent able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, well prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer 25 days annual leave plus public holidays and an additional day off for your birthday A Moments that Matter day one extra day of leave each year to use for something that matters to you Buy and sell holiday scheme of up to 5 days A volunteering/fundraising day one paid day each year to give something back to the community Annual company bonus scheme linked to both company and individual performance Your own Blue Light Card and exclusive access to thousands of discounts Personal growth fund of 450 per year to invest in your development Private Medical Insurance that includes cover for pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with 100% of employer NI savings reinvested into your pension Enhanced Maternity, Partner, Adoption and Shared Parental Leave Healthcare cash-back plan Colleague Assistance Programme 24/7 confidential support whenever you need it Hybrid working and flexible hours EV charging and free parking onsite at HQ Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks and well stocked snack drawers!) On-site gym including free HIIT and stretch classes at HQ #LI-Hybrid Remote Status: hybridLocation 1 Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited KingdomLocation 2 *(if applicable)

Blue Light Card. Individually great, together unstoppable The Role and the Team The Partnerships team at Blue Light Card is going through an exciting period of change. As the team specialises into dedicated functions, a brand-new outbound acquisition capability is being built, and this role is part of that build. If you enjoy the hunt, thrive on working through setbacks, and want genuine earning potential without a ceiling, this could be the right move. As a Partner Acquisition Manager, youll own a defined set of categories and take full responsibility for building and converting a pipeline of new retail partners. That means identifying targets, leading outreach across phone, email, and LinkedIn, negotiating commercial terms, and closing deals. Youll report into a Category Lead and collaborate closely with B2B, Partner, and Performance Managers. What Youll Do - Own and manage your new business pipeline, ensuring opportunities are progressing at every stage of the funnel and using conversion data to focus your time where it matters most - Lead outbound outreach across multiple channels - phone, email, LinkedIn, and in person - to identify and engage prospective retail partners within your categories - Negotiate commercial terms and offer strength with partners from the outset, securing deals that deliver genuine value for BLC members - Clearly communicate the BLC partner proposition, helping prospective partners understand what membership means for their brand and ours - Close deals efficiently and take partners through to go live, adapting your outreach and negotiation style as you learn what works - Manage new partner accounts for the first six months post-launch, building strong relationships and supporting account growth before a structured handover - Share insights on whats landing well in your outreach with the wider team, contributing to collective learning and supporting newer colleagues to develop their own pipeline skills - Keep senior stakeholders informed on pipeline progress, flagging where support or resource is needed proactively What Youll Bring - Proven outbound new business experience in a sales or commercial role, with a track record of cold outreach across multiple channels and comfort with high rejection rates - Strong negotiation skills, with the ability to secure favourable commercial terms and close deals at pace - Clear and organised communication, both written and spoken, with the ability to articulate a compelling proposition to prospective partners - A target-focused, self-starting approach - you manage your own pipeline, take responsibility for your numbers, and find ways to keep momentum going independently - Experience in B2B sales, retail partnerships, affiliate or performance marketing, or a similar commercial environment would be a bonus, as would familiarity with HubSpot, Salesforce, Pipedrive, or a comparable CRM Our Culture Our mission is simple: make heroes happy. Our members are real-life heroes who keep us all safe, cared for, and thriving. Its what gets us up in the morning, what makes us want to think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We dont just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we arent able to offer fully remote working. Blue Light Card is an equal opportunities employer. Were committed to building a diverse and inclusive team where different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, well prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer - 25 days annual leave plus public holidays and an additional day off for your birthday - A Moments that Matter day one extra day of leave each year to use for something that matters to you - Buy and sell holiday scheme of up to 5 days - A volunteering/fundraising day one paid day each year to give something back to the community - Your own Blue Light Card and exclusive access to thousands of discounts - Personal growth fund of 450 per year to invest in your development - Private Medical Insurance that includes cover for pre-existing conditions - Auto-enrolment pension scheme via salary sacrifice, with 100% of employer NI savings reinvested into your pension - Enhanced Maternity, Partner, Adoption and Shared Parental Leave - Healthcare cash-back plan - Colleague Assistance Programme 24/7 confidential support whenever you need it - Hybrid working and flexible hours - EV charging and free parking onsite at HQ - Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks and well stocked snack drawers!) - On-site gym including free HIIT and stretch classes at HQ Remote Status: hybridLocation 1 Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited KingdomLocation 2 *(if applicable)