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Summary: Are you a natural problem-solver who loves diving into data to find the story behind the numbers? Do you want a role that sits right at the heart of the action? We are looking for a PMO Analyst to join our Technology & Insights directorate. This is an exciting opportunity to act as the central hub for our project portfolio, ensuring the seamless delivery of vital projects and programmes. You won't just be crunching numbers; you will be providing the essential insights that help our senior management make data-driven decisions. Whether you are a rising talent looking to grow your career or an experienced professional seeking a fluid role with impact, you will play a key part in maintaining our governance standards and supporting our project managers to succeed. Main Responsibilities As our PMO Analyst, you will support the PMO Lead and the wider team by keeping our project data accurate, accessible, and insightful. Your day-to-day will involve: Data Analysis & Reporting: You will gather, analyse, and report on critical project data, including milestones, budgets, and resource allocation, preparing these insights for the senior management team. Quality Assurance: You will act as a guardian of quality, providing assurance on project status reports and ensuring all data submitted is accurate and consistent. Governance & Tracking: You will assist with project tracking and the management of Risks, Assumptions, Issues, and Dependencies (RAID), ensuring every project sticks to our established governance standards. System Super-User: You will act as the "super-user" for our Project Portfolio Management (PPM) tool, maintaining templates and guidance documents to ensure a consistent approach across the business. Team Support: You will provide direct administrative support to the PMO team, managing schedules, team calendars, and handling the onboarding and offboarding logistics for project managers.What you'll need We are looking for someone who is organised, detail-oriented, and ready to get stuck in. To be successful in this role, you'll need: Experience: Demonstrated experience working in a PMO or similar environment, specifically with a focus on project support, data management, and quality assurance. Project Knowledge: A solid understanding of project management principles, documentation, and methodologies such as PRINCE2 or Agile. Technical Skills: Proficiency in data analysis software (such as Microsoft Excel or Google Sheets) and the ability to collect, analyse, and interpret project data. Communication: Strong written and verbal communication skills, with the ability to present data clearly to various team members. Problem Solving: The capacity to identify issues within project data or processes and suggest practical solutions. Organisation: Excellent time management skills to handle a variety of tasks, from scheduling meetings to managing IT access and equipment allocationEmployees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £35,000 - £45,000 dependent on experience

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up... This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan. Previous call centre experienceis preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well. In our vibrant, friendlycall centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about. This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods.You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Commitment to providing excellent customer service Dedication to finding the best solutions to problems Excellent computer abilities Outstanding writing and vocal communication abilitiesIt will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageousEmployees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £25,948.87 starting salary + bonus

Summary: Do you want to be part of a team restoring healthy river ecosystems across the South East Water catchment? Are you passionate about environmental restoration and ready to make a tangible impact in the South East? As Environmental Performance Officer - River Restoration, you will deliver catchment based restoration (both river restoration and Nature-based Solution (NbS) projects within the Water Industry National Environment Programme to promote a healthy environment ecosystem across the South East Water catchment area. You will work closely with partners, land-owners and contractors to deliver a range of exciting projects that involves all stages from early planning stages, surveying, modelling, design and supervision of site works. Main responsibilities: Assist in the development of a programme of restoration and enhancement projects. Work with our partners to ensure all environmental aspects of projects are managed from initial design stage, through to construction and then post works management and monitoring. Responsible for the production of outline and final designs as agreed with our Regulator the Environment Agency. Provide environmental advice on how the project should proceed and likely environmental sensitivities of a project. This will ensure each project is programmed and executed in a well-planned way in line with environmental constraints, so that environmental risks are avoided or appropriate controls in place. Work on detailed reporting, consultation and setting out mitigation on key issues such as heritage and protected species. Assist with permits required to deliver projects to deliver on time and budget including planning permission and flood risk applications. Coordinate technical reports to a high standard to meet robust internal and regulatory deadlines. Check and review work prepared by others. Manage and audit contractors and contract documents to ensure environmental risks are effectively represented and managed. Ensure that site health and safety and CDM regulations is carried out in accordance with South East Waters guidance and policies Support with engaging and contributing to catchment meetings and liaising with stakeholder partners. Collaborate with other staff in the design of monitoring programs to demonstrate project outcomes.You'll need: Skills / Qualifications / Experience Qualified environmentalist (with a degree, HND, or equivalent work-related experience). Project management experience. Management of environmental aspects and risks across a wide range of settings. Ability to determine pragmatic outcomes which minimise harm to the environment and communicate these to the business. Passion for the environment with the ability to work closely with colleagues, contractors, stakeholders, regulators and members of the public. People management skills, including direct management of a small team and wider management of regulator, stakeholder, and contractor relationships. Full, clean driving license and use of own car to travel across Company region/areas is essential to this role. Chartership or working towards chartership of a professional body such as CIWEM, CIEEM, CIWM or Institute of Water. Specialist subject background, i.e. Archaeology/arboriculture/EIA/Protected species license holder or experience working with protected species mitigation. Experience in habitat restoration and management techniques, in particular experience of survey and working in woodland, chalk grassland and heathland habitats. Experience in ecology and supervision of works on site. Experience of CDM regulations desirable.Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £50,000 p.a. (dependent on experience)

Summary: Are you a Primavera P6 expert who thrives on bringing structure, clarity, and precision to complex engineering environments? Do you have the technical sharpness and governance mindset needed to keep projects running smoothly, on budget, and on schedule? The Project Controller will be tasked with driving our engineering portfolio forward. In this pivotal role, you will serve as the engine room of our project delivery-taking full ownership of Primavera (P6) scheduling, enforcing robust change management, and steering projects seamlessly through critical funding and gateway milestones. As Project Controller you will excel at turning complex data into accurate progress insights and holding project governance to the highest standard. Main responsibilities: Update monthly all project programmes on P6 and sure programmes are an accurate reflection and challenge any key areas that are not. Complete all funding requests (CER) for projects within relevant portfolio. Complete all change requests via the IMS systems and ensure change process is followed. Ensure all programmes are baselined and change managed against the baseline. Run the relevant reports for earned value including SPI and CPI. Initiate projects on P6 as required from the IMS system. Identify and report on any schedule variance or cost variance. Review contractor programmes for compliance with NEC contracts and relevant contractual obligations. Support a H&S initiative by attending site identifying any safety concerns via a Safety Observation. Attend site progress meetings with the contractor as required.You'll need: Skills / Qualifications / Experience P6 primavera formal training to professional level. Excellent report writing and editorial skills, and good oral communication. Delivery focussed with a good team ethic and organisational skills. Experience in using P6 as a project controller in the construction industry. Expert planning and scheduling knowledge. Have a good understanding of Change Management. Have a technical understanding of Earned Value & VOWD. Understanding of the Health and Safety regulations that affect their area of work. Relevant construction experience on major multi-disciplinary infrastructure projects.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £50,000 dependant on experience

Summary: This is an exciting opportunity to shape how South East Water champions environmental excellence. As a cornerstone of our regulatory compliance, you will focus on the technical performance and water quality of treatment processes across our Water Treatment Works. Based within the Water Resources department, you will lead the technical heart of the environmental permitting process, acting as the essential bridge between real-world operations and our regulatory commitments. Success in this role thrives on collaboration, requiring you to work hand-in-hand with our Assets and Operations teams while building strong, professional relationships with external regulators. If you prefer the field to a desk, this role offers the perfect balance. You will spend time on-site to gain a first-hand understanding of discharge compliance and Trade Effluent Run to Waste activities as they happen. As our primary technical validator, you will provide the internal expertise needed to challenge assumptions and develop innovative treatment solutions, reducing our reliance on outside consultants. Beyond the day-to-day, your technical insights will guide our long-term strategic planning, helping us navigate emerging water quality challenges like Nitrates and PFAS to safeguard our operational future and the environment we serve. Main responsibilities: Lead the delivery of the technical assessments required for environmental permit applications, ensuring that the underlying science and engineering of water discharge activities are robust and compliant. Conduct regular site visits and inspections at WTWs to gain an in-depth, real-time understanding of discharge performance and ensure treatment solutions work effectively in practice. Provide technical expertise and quantification of risks regarding long-term water quality challenges (e.g., PFAS, Nitrates) to inform the WRMP strategic planning process. Offer expert advice to Assets, Engineering, and Operational teams to validate information provided by other departments and propose alternative treatment solutions where necessary. Coach and mentor junior team members to raise collective technical capability, specifically focusing on the technical data and analysis required to progress environmental permit applications. Act as the primary interface with operational colleagues to ensure regulatory discharge requirements are practical and understood at the site level. Lead technical negotiations with the Environment Agency and other external stakeholders on complex applications or compliance challenges to achieve operationally feasible outcomes. Review all technical documentation associated with permit submissions against Environmental Permitting Regulations to ensure absolute quality and regulatory compliance. Oversee the transition of permit administration to supporting staff, while retaining accountability for the technical integrity of every application. Manage technical input for escalated regulatory investigations or enforcement actions to mitigate reputational damage and restore compliance quickly. Develop new ways of working for the permitting function that drive efficiency and improve the company's overall environmental performance.You'll need: Skills / Qualifications / Experience Degree in a relevant science or engineering subject. Strong analytical and problem-solving skills to identify solutions and critically validate technical information provided by other teams. Ability to amend communication style depending on your audience. Strong interpersonal and influencing skills. The ability to negotiate effectively with both internal stakeholders and external regulators, such as the Environment Agency. A natural ability to coach and mentor team members, supporting their technical development and career progression. A strong understanding of how various water treatment solutions work. Operational knowledge and experience of the water industry's regulatory framework, environmental legislation and policies. Experience in quantifying the consequences of long-term water quality challenges, such as Nitrates and PFAS, particularly regarding their impact on strategic planning (WRMP). Proven experience in a field-based or mobile role, with a focus on visiting and inspecting discharge activities at Water Treatment Works (WTWs). Proven experience in applying for environmental permits. Water industry experience desirableGrow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £45,000 p.a. (dependent on experience)

Summary: Are you a proactive Health & Safety professional who thrives on variety? Do you enjoy balancing strategic office-based risk management with hands-on, face-to-face site engagement? We are seeking a NEBOSH-certified Health & Safety Advisor to join our team. This is a dynamic, hybrid role where you will split your time between our Kent Operations hub, working from home, and travelling out on site across the Kent region to support the management of H&S and ensure compliance. As our dedicated H&S champion, you will report directly to the Head of H&S, providing expert advice to Regional departments, driving our Wellbeing strategy, and ensuring our operations remain safe, compliant, and forward-thinking. What You'll Be Doing Expert Guidance & Training:Provide sound safety advice grounded in legislation and company policy. A key part of your role will involve inspecting / auditing our operations and engaging with audiences out on site on H&S matters. Risk & Accident Management: Lead specialist risk assessments, champion safe methods of operation, and collaborate on thorough accident investigations to drive continuous improvement. Wellbeing & HR Collaboration:Act as the champion and manager for our Wellbeing strategy (including Mental Health support). You will support our HR partners on Occupational Health queries and Occupational Hygiene programmes. Fleet Safety:Liaise with our Fleet department to support and deliver fleet safety initiatives and targeted training. Compliance & Auditing: Monitor the H&S mailbox for timely issue resolution, review controlled H&S documents, and conduct robust audits and inspections across various workplaces.What We Are Looking For To be successful in this role, you must be a confident communicator who isn't afraid to have challenging compliance conversations, alongside possessing the following: Certification: A NEBOSH Certificate (or equivalent Level 3 qualification in Health & Safety) is essential. Regional Mobility: Ability to travel flexibly out to various sites across the Kent region as required. Experience:Proven track record as an H&S practitioner managing a geographically dispersed or remote workforce. Influencing Skills: Experience managing complex, tricky situations with the ability to influence and guide others positively. Auditing & Systems:Strong understanding of H&S management systems, how to conduct audits, and proficiency in Microsoft / Google suites. Wellbeing Focus: Experience in designing and implementing employee wellbeing and mental health strategies.Interviews Face-to-face interviews will be held week commencing 1st September either at our Hockers Lane or Bewl offices. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £44 000 + Company Car Allowance £ £6,492.29

Summary: Are you looking for your next challenge steering high-impact transformation directly alongside senior leadership? Do you have a proven track record of managing high-stakes portfolios aligned directly with enterprise strategic goals? Reporting to the Head of Transformation, this Programme Manager role is responsible for ensuring the successful delivery of a portfolio of interdependent projects, all aligned with the company's strategic goals. This involves overseeing multiple, related projects from conception to completion, balancing the key constraints of scope, budget and schedule across the entire programme. This role will act as the central hub for all programme-related communications and activities. This includes setting overarching strategic direction and programme milestones, monitoring progress and risks at a portfolio level, facilitating communication between project managers and senior stakeholders and ensuring that all project deliverables collectively meet the required strategic objectives. Main responsibilities: Manage and coordinate a portfolio of interdependent projects from initiation to closure. Provide high-level leadership to project managers and the broader programme team, serving as the main point of contact for all programme-related communications. Develop overarching programme plans and oversee the execution of all related projects to ensure they collectively align with the company's strategic goals. Proactively monitor and control programme performance against established metrics. Regularly report on progress, financial status and strategic value to senior leadership and key stakeholders. Take ownership of managing the complex relationships and interdependencies between projects within the programme. Proactively identify and mitigate programme-level risks to ensure the entire portfolio remains on track. Actively manage the expectations of a wide range of stakeholders, from project teams to the Executive team. Nurture strategic relationships with key external partners, suppliers and contractors. Lead organisational change initiatives that arise from the programme. Secure buy-in from appropriate levels of the organisation and communicate the intended outcomes and benefits of the change to ensure smooth adoption. Accountable for ensuring the programme delivers the intended business benefits and outcomes. Measure and report on the value created to demonstrate a return on investment. Manage the overall financial health and resource allocation for the entire programme's portfolio, making strategic decisions to secure funding and optimise spending. Matrix manage a project team to consistently exceed deadlines and deliver high-quality results.You'll need: Skills / Qualifications / Experience A professional project management qualification such as Project Management Professional (PMP) is required, in addition to a professional programme management qualification, such as Programme Management Professional (PgMP) or an equivalent degree (e.g. MBA in business management). The ability to align a portfolio of projects with the company's long-term business goals, understanding how each project contributes to overall value. The capacity to lead and mentor other project managers, resolve conflicts between different projects and inspire confidence in senior management and stakeholders. The skill to manage multi-million pound budgets and financial forecasts across an entire programme, ensuring all projects remain financially viable. A proactive approach to identifying and managing interconnected risks across all projects in the programme, understanding how a risk in one area could impact the whole. The ability to articulate complex project information, benefits and challenges to the Executive team and other key stakeholders in a clear, concise and persuasive manner. The expertise to lead large-scale organisational change and manage stakeholder buy-in across multiple teams and departments. A proven track record of successfully leading complex programs, managing multiple interdependent projects and ensuring the delivery of tangible business benefits that align with organisational goals. Demonstrated expertise in developing and managing programme-level budgets and using a data-driven approach to optimise resource allocation and maximise return on investment. Experience in building compelling business cases and using tactical communication, negotiation and influencing skills to gain buy-in and secure funding for large-scale initiatives from senior management. Experience in managing complex stakeholder relationships and leading large-scale organisational change initiatives, with the ability to navigate resistance and drive adoption to achieve strategic objectives.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Salary from £85,000 p.a. (dependent on experience)

Summary: Are you ready to spearhead critical infrastructure transformation and drive high-impact operational success? We are on an ambitious mission to become the water company that communities wholeheartedly trust and employees are genuinely proud to represent-and we need an exceptionally driven leader to turn that vision into reality. As Leakage Manager, you will take full command of the strategic planning, orchestration, and high-precision scheduling of all leakage detection operations across our entire network. You will not merely manage; you will inspire, mentor, and elevate a high-performing field team of Leakage Detection and PRV Technicians, taking end-to-end ownership of their daily execution, accountability, and operational excellence. This role sits at the critical intersection of boots-on-the-ground leadership and sharp analytical strategy. You will dive deep into network data, transforming complex operational metrics into actionable strategies that maximize team efficiency, hit regulatory targets, and drastically reduce water loss. Serving as an indispensable operational anchor, you will deliver high-visibility intelligence to the wider business regarding active jobs and critical investigations, while equipping our front-line Field Team with the exact operational support, tactical clarity, and resources they need to thrive every day. Main responsibilities: Team Management: Manage a leakage team comprising both internal and contract staff, including planning and scheduling work, managing performance (through appraisals) and handling team administration (such as annual leave and sickness). Manage local team budgets and company card spend. Mentor and develop the leakage team, supporting their career progression. Deputise for the Regional Leakage Manager at operational meetings and during periods of leave or absence.Operational and Administrative Support: Provide day-to-day operational support to the Regional Leakage Manager and field staff. Interrogate the company leakage system and other reports to identify and distribute areas of leakage to field teams. Monitor outstanding leaks and support the resolution of customer side leaks in a timely manner. Handle administrative requirements of the job, including accurately inputting work onto corporate systems (e.g., Nomad, GIS), and assisting leakage detection staff with these activities. Assist Key Accounts with chargeable work as required.Compliance, Auditing, and Process Improvement: Ensure strict adherence to all Health and Safety (H&S) practices, policy, and procedures for both staff and contractors. Ensure upward reporting of all H&S incidents, accidents, and near misses. Carry out audits on work submitted by technicians, vehicles, and equipment, and provide feedback to the Regional Leakage Manager for review. Review and provide input into leakage processes and implement improvements to aid efficiency.Stakeholder and Contractor Liaison: Liaise with R & M contractors and Distribution for leak repairs and manage operational incidents. Manage contractor KPIs and feedback to the Regional Manager on a monthly basis. Liaise with SEW staff (e.g., Customer Contact Centre, Production) on leakage team activities. Liaise with and assist SEW customers as required.You'll need: Skills / Qualifications / Experience Good standard of secondary education and able to demonstrate a good standard of numeracy and literacy skills. Management qualification or able to demonstrate management course(s) completed. National Water Hygiene ("Blue") Card - can be provided by SEW. Strong analytical skills with the ability to interpret complex operational data and translate it into actionable plans. Full understanding of Leakage Components. Proficient in using specialised water industry software (e.g., GIS, pressure monitoring/logging platforms, and leakage management systems) as well as standard business productivity suites for reporting and data analysis (e.g., spreadsheets, word processing, and email). Proven ability to motivate and lead field staff, develop effective work plans and leakage reduction strategies and apply systematic problem-solving to persistent network issues. Experience in the utilities/infrastructure industry (preferably the water industry). Experience in leading a team and an understanding of budgetary requirements including planning, resource allocation, PPE and expense control.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £47,152.35, plus a £6,492.36 car allowance. Participation on the manager's standby rota, including a standby allowance

Summary: Are you an engineer who thrives on variety, takes pride in technical excellence, and wants a career that fits around your life-not the other way around? We have an incredible opportunity for a Project Engineer to join our Investment Delivery Directorate. Based out of our Snodland, Kent office, you will enjoy a flexible, hybrid working model that allows you to manage your own time between home, the office, and our project sites across the beautiful South East. At South East Water, we don't just talk about work-life balance and continual professional development (CPD)-we build them directly into our culture. Supporting a Project Manager, you will take ownership of all technical and engineering aspects of your assigned projects from conception to completion, including a PLC replacement project. You will be the technical anchor-planning, scheduling, and managing tasks to ensure accuracy, safety, and top-tier quality. Although this role offers flexible/hybrid working (office/home), you will be expected to travel to any location or site within South East Water's supply areas, as required, as part of the project(s) you are working on e.g. pre-construction and construction phase elements such as scoping or Contractor progress/design review meetings, defect reviews etc. Main Responsibilities Prepare, schedule, coordinate and monitor the assigned engineering projects Monitor compliance to applicable codes, practices, policies, performance standards and specifications Interact daily with the clients to interpret their needs and requirements and represent them in the field Perform overall quality control of the work (budget, schedule, plans, personnel's performance) and report regularly on project status Assign responsibilities and support the project team Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support Review engineering deliverables and initiate appropriate corrective actions Collaborating with stakeholders about their needs and goals for the projectWhat you'll need A degree, HNC, or HND in an engineering discipline. Chartered or working towards Chartership (CEng). Proven working experience as a Project Engineer. A solid understanding of PLCs. Experience in a water distribution or similar industrial background. A strong understanding of CDM 2015 and how it's applied to projects. A strong understanding of the various NEC contracts and their application. Excellent communication and time management skills. A valid UK driving licence.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £61,800 p.a. dependent on experience

Summary: Do you thrive in a collaborative environment where your financial expertise directly impacts the bottom line? Are you ready to be the anchor that keeps multi-million pound projects sailing smoothly on budget? As Cost Controller, you won't just be crunching numbers-you will be the strategic backbone of our project delivery. You will ensure we apply absolute best practices in cost control, providing the deep-dive analysis and precise allocations that our project management and commercial teams rely on to succeed. Beyond the spreadsheets, you'll act as a vital bridge across departments, partnering closely with our engineering team to deliver accurate, streamlined monthly commercial reporting. If you are looking for a role where your insights genuinely shape the future of our projects, this is it. Main responsibilities: Project Lifecycle Support: Play a key role in the project lifecycle from initiation to completion, by ensuring all projects are accurately represented and managed within P6 and the IMS systems. This includes creating and baselining new project schedules, managing all change requests, and ensuring adherence to the established change management process. Drive project performance by regularly analysing and reporting on key metrics such as Schedule Performance Index (SPI) and Cost Performance Index (CPI). Proactively identifying and addressing any significant cost or schedule variances, providing critical insights to stakeholders. Manage all financial aspects of projects, including the timely completion of Capital Expenditure Request (CER) forms to secure necessary funding.Contractor and Stakeholder Collaboration: Act as the primary point of contact for contractors, attending on-site progress meetings to monitor project execution. Ensure contractual compliance by thoroughly reviewing contractor-submitted programs against NEC contracts and other relevant obligations.Health, Safety, and Compliance: Contribute to a safe work environment by participating in Health & Safety initiatives and conducting on-site Safety Observations to identify and report potential hazards.You'll need: Skills / Qualifications / Experience P6 primavera formal training to professional level. Proficiency in preparing and presenting detailed financial reports and analyses. Organisational abilities, with a proven ability to collaborate effectively within a team to meet deadlines. Solid understanding of cost accounting principles and financial analysis techniques. A good, demonstrable level of experience as a project controller in the construction industry using P6. Expertise in planning and scheduling. Strong understanding of change management. Technical understanding of Earned Value and VOWD. Knowledge of relevant Health and Safety regulations. Relevant construction experience on major multi-disciplinary infrastructure projects.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £42,000 - £49,200 p.a. dependant on experience

Summary: The Portfolio Data and Reporting Lead owns the critical question 'What does this all mean?', translating complex project data into clear, actionable insights for stakeholders across South East Water. As part of the central PMO hub supporting a £1billion Capital Programme, you will act as the 'data guardian', ensuring integrity and consistency while breaking down information silos between business functions to provide a single source of truth. Accountable for reporting where we are winning and where we have opportunities to improve. Providing actionable insights that drive performance levels and aide decision making up to Board level. You are the primary interface for transforming raw data into intelligence. Without this role, the organisation would rely on fragmented data dumps rather than intuitive insights, hindering senior leadership's ability to make fast, strategic decisions in a highly regulated environment impacting customer's overall experience. Main responsibilities: Design and manage the PMO's reporting framework to establish standard content, frequency, and audiences for all reports. Gather and aggregate data from planning, controls, and risk functions to create a holistic view of portfolio health. Transform complex data sets into clear, intuitive visual dashboards (e.g., Power BI) to enable self-service access for stakeholders. Own the development and execution of materials for Board updates and periodic reviews. Implement data quality checks and processes to act as the 'data guardian' and ensure reporting accuracy and trust. Manage the PMO reporting calendar and communication channels to ensure the right information reaches the right people on time. Analyse trends and variances within data to provide actionable insights rather than simple data dumps. Automate data collection methods to reduce the administrative burden on project delivery teams. Adapt reporting structures during crisis scenarios to provide high-frequency updates to executive leadership.You'll need: Skills / Qualifications / Experience Relevant training in Data Analysis, Business Intelligence, or Information Management. Professional certification in data visualization tools (e.g., Power BI) or equivalent portfolio of work. Project Management or PMO foundation certification (e.g., P3O, APM). Advanced data visualization and storytelling skills (specifically Power BI). Leadership and ability to drive continuous improvement in reporting processes. Strong analytical problem-solving skills to interpret complex datasets. Proficiency in the Google platform. The ability to manage and influence all levels of stakeholders. Adaptive communication to successfully tailor complex messages to varied audiences. Excellent stakeholder communication for managing reporting calendars. Proven experience designing and managing reporting frameworks in a complex project environment. Significant experience aggregating data from planning, controls, and risk functions. Extensive operational knowledge of acting as a 'data guardian' to ensure data quality and trust.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £77,000 - £90,000 p.a. dependant on experience

Summary: As our SCADA Systems Analyst, you will be responsible for ensuring the continuous availability, integrity, and evolution of our Prism SCADA infrastructure. Serving as a crucial technical bridge between operational requirements and system performance, you'll drive the full lifecycle of our SCADA environment-from GUI development and database configuration to researching emerging outstation communication protocols. By delivering expert troubleshooting and collaborating with cross-functional engineering teams, you will minimize system downtime and ensure critical data flows seamlessly between field assets and corporate systems. Main Responsibilities Develop and maintain the Prism SCADA Graphical User Interface (GUI), enhancing operator visibility and system usability. Administer Enterprise SCADA database servers and outstation programs, ensuring all configurations remained strictly compliant with SCADA Specification Documents. Minimise system downtime by providing rapid-response troubleshooting for GUI and outstation software. Maintain patching regimes for Enterprise SCADA servers in line with IT Security requirements. Act as a key technical liaison for the Engineering department and third-party contractors, managing complex interfaces between Enterprise SCADA and corporate IT systems. Conduct research and development into next-generation outstation interfaces and data gathering techniques to improve operational efficiency and system reach. Provide multi-site technical leadership, supporting SCADA team members with remote diagnostic assistance across the company's operational area. Manage third-party support contracts and maintain proactive reporting lines to the Systems Manager to mitigate potential infrastructure risks. Contribute to activities relating to the companies NIS CAF submission, including evidence gathering and alignment with industry standards.Skills/Qualifications/Experience Demonstrable ability to perform under pressure. Competency in diagnosing hardware-to-software interface issues. Proficiency in maintaining and optimising high-availability SCADA database servers. Experienced in SCADA GUI development, database configuration, and outstation / PLC programming in line with technical specifications. Expert in managing live operational SCADA database servers, maintaining corporate system interfaces, and researching new communication/data gathering protocols. Experienced in providing technical hardware/software interfaces for Engineering departments and managing third-party contractor integrations. Proven ability to minimise system downtime through rapid troubleshooting, software modification. Substantial experience in the lifecycle management of SCADA systems, including GUI design, database hierarchy, and real-time data visualisation. Proven track record in configuring and commissioning outstation/RTU programming and developing robust communication interfaces for remote data acquisition. Experience bridging the gap between Operational Technology (OT) and Corporate IT/Enterprise systems to ensure seamless data flow across the organisation. Extensive experience working to formal SCADA Specification Documents and maintaining rigorous documentation standards. Experience supervising third-party contractors and providing technical consultancy to internal Engineering departments. Knowledge of NIS Cyber Security Legislation and how it impact the industry practices. Skilled in providing on-site technical assistance and remote diagnostics. Collaborative partner to internal departments and vendors, with a focus on timely risk reporting and project alignment.Platforms/Hardware/Processes Prism SCADA, Outstation/RTU Programming. Industrial Database Servers, Electrical Control Systems, Communication Interfaces. System Integration, Technical Specification Alignment, Incident Management.Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £35,000 - £45,000p.a. (dependent on experience)

Summary: Are you looking for a new opportunity that fits with other commitments? Are you someone who is highly motivated and enjoys working towards goals? If so, this is an opportunity that you won't want to miss... We understand that people often have other commitments in addition to work, so we offer part-time positions with flexible hours. You must be able to work at least 17 hours each week. This can be spread across a minimum of 3 set evenings per week 17:00 - 21:00 and working each Saturday 08:00 - 13:00. You would need to be able to join our induction programme which runs from Tuesday 8th September for the first 6 weeks between 17:00 - 21:00 Tuesday to Friday and Saturday 08:00 - 13:00. You would then move to part time evening/Saturday hours once your training has been completed with fixed shift patterns - days to be agreed. This role is a target driven role with lots of variety. Responsibilities include assisting customers with water bills, refunds, payment plans, and change of occupier, as well as addressing issues with water supply. Previous experience is preferred but not required. We provide full training, coaching, and support to help you succeed. After training there will be the opportunity to support our digital team Our call centre offers a competitive environment with various opportunities for involvement, such as competitions, prizes, team events, and volunteering days. There are also chances for career growth, as many of our managers began as Customer Service Advisors. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be part of a standby rota emergency periods.You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent). Commitment to providing excellent customer service. Dedication to finding the best solutions to problems. Excellent computer abilities. Outstanding writing and vocal communication abilities.It will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageous.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £11,923 starting salary (pro rota for 17hrs p/week) + bonus

Summary: The Role undertakes the Asset Owner role on behalf of the Head of Asset Management for the above and below ground water supply assets in (Kent/Sussex/West) Region. Leads Regional focussed teams of AM Planners and Modellers to understand the long and short term Asset Management Needs for that Region, and developing those needs into Whole Life costed options for appraisal. The Role is responsible for leading the production of the long term Regional Strategy for (Kent/Sussex/West), articulating the strategic needs for the region in terms of maintaining current levels of service and also addressing future demand and resilience challenges. The role has accountability for the Operational Zone plans which then translate the strategic needs into base and enhancement investment requirements over the life of the assets. These are the fundamental plans that our price review submissions will be built from, from AMP9 onwards. The Role is critical to managing AM risk in that region, and will chair the Regional Risk & Resilience Steering group, to understand and manage the requirements of internal stakeholders such as Water Supply, Engineering, Water Quality, Water Resources and Asset Management. The role will be responsible for escalating requirements through governance boards such as Asset Management Steering Group. The role will also take on the Project Sponsor role for the complex schemes in that Region. Main responsibilities: Leadership: Day to day leadership of a team of 8-10 Asset Management Planners and Modellers. Undertakes delegated Asset Owner role for all of the Region's water assets, on behalf of Head of Asset management. Chair the Regional Risk & Resilience Forum, managing ongoing risks, current service provision and future investment needs within the Region. Undertake the Project Sponsor Role for complex investment schemes in (Kent/Sussex/West). Assures the work of the Asset planners in the investment needs development in (Kent/Sussex/West) through Phases 0-2 of the project lifecycle.Technical Authority: Owns and produces the Regional AM strategy for the Region. Articulate and assess diverse needs across the business, balancing cost, risk and performance to deliver best value for the organisation and continued supply to our customers. Directs the development of the Operational Zone Asset management Plans. Oversees the modelling capability for (Kent / Sussex / West), ensuring Demand, Scheme and incident level modelling is complimentary to each other, and supports appropriate decision making.Engagement & Relationship Management: Significant engagement, collaboration and influencing with other departments, especially Water Supply, water quality, water resources and Engineering to understand risk, issues and needs within the Region. Core member of the AM Office, escalating concerns from the Regional Steering Group to the relevant governance boards.You'll need: Skills / Qualifications / Experience Educated to degree level in a relevant discipline (e.g., Engineering, Water Management, Science or Business) or possessing equivalent professional accreditation and significant vocational experience. Professional certification in Asset Management (e.g., IAM Certificate/Diploma) is highly desirable to demonstrate a commitment to industry best practice. Excellent communication and influencing skills, with the ability to present complex information with clarity to senior management team & wider directors across the organisation. Ability to think long term & develop Regional Whole Life asset management Strategies. Teamwork and stakeholder management, operating at a senior level to agree the most appropriate AM decisions for the Region, from often competing regulatory and internal stakeholder requirements. Significant previous asset management experience, preferably in water sector. Experience in asset planning and risk identification. Knowledgeable/experienced in water distribution networks or production assets and processes. Experience in the production of Long term strategic asset management plans. Understanding of regulatory frameworks and cycles (price reviews).Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £77,000 - £90,000 p.a. dependent on experience

Summary: Do you want to use your skills to deliver something that genuinely matters to millions of people every single day-clean, safe water? If so, you're in the right place. At South East Water, we don't just manage pipelines and treatment works; we invest in the people who keep them running. We are looking for an Assistant Project Manager to join our team. This isn't a role where you'll be stuck doing standard paperwork or left without support. It's an exciting, fast-paced position where you will gain hands-on experience with complex, large-scale engineering schemes, collaborate with top-tier technical experts, and have a real say in how our projects are run. Whether you are looking for a supportive environment to kickstart your career, a clear path to leadership, or a workplace that values your technical expertise while respecting your work-life balance, we have a seat at the table for you. Main Responsibilities: Performing administrative tasks as required, including preparing estimates and invoices and keeping track of the project's progress, usually with the help of specific software and technical experts. Reporting to the project manager on the project's progress through the project lifecycle. Supporting team members by researching project information. Updating and reporting on the project's schedule progress, budget, and spending. Collaborating with stakeholders about their needs and goals for the project. Support the Check and Review of project scopes ensuring they achieve the required outputs and quality standards. Providing input into the coordination of technical solutions and support on complex capital projects. This includes Scope Documents, Works & Site Information, Design Drawings, Programmes, CDM Documents and compilation of job packs to required deadlines. Liaison with internal stakeholders and external 3rd parties, to seek approvals to facilitate projects. Undertaking site visits/audits and conduct project meetings. Working closely with Project Managers in regard to delivery dates, programme and cost analysis. Liaising with third parties to ensure they have the correct information. Maintaining thorough documentation of project activities. Regularly reviewing and updating processes and procedures.You'll need: HNC, HND or degree in an Engineering discipline. Relevant Project Management Qualifications Experience in a water distribution environment or similar industrial/infrastructure background. A keen, committed and motivated individual with excellent communication skills. Experience of project management software and common data environments. Demonstrate and implement sound engineering judgement. Strong understanding of CDM 2015 and how it is applied to projects. Excellent communication and time management skills Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £42,000 p.a

Summary: Are you an experienced supervisor looking for a high-impact client side role? Do you have the expertise to enforce site safety, uphold quality standards, and keep critical infrastructure projects running smoothly? As a Construction Supervisor, you will be our frontline eyes and ears on site, ensuring our main contractors deliver critical infrastructure projects safely, on time, and to the highest standards. You'll take ownership of on-site operations-from leading CDM compliance and managing complex site shutdowns to maintaining rigorous quality assurance and site records. If you thrive in an active supervisory role where your clear communication keeps stakeholders aligned and contractors accountable, this is your chance to shape the future of our network. Main Responsibilities: Ensure contractors adhere to South East Water's Health, Safety, Environmental, and operational policies, including CDM Regulations. Ensure the quality of work, tests, and inspections meet the required standards and specifications. Review and monitor contractor resources and progress, maintaining detailed site records. Respond to contractor communications and requests for information. Regularly report on Health & Safety and CDM compliance. Plan and coordinate site shutdowns. Assist in the investigation of new schemes and produce cost estimates. Liaise with South East Water departments and stakeholders. Attend project meetings and ensure timely close-out of actions. Seek and report efficiencies.You'll need: Skills / Qualifications / Experience HNC/HND in a relevant Construction related discipline or equivalent. Construction Skills Certification Scheme (CSCS) Card / Client Contractor National Safety Group (CCNSG) Safety Passport. Site Supervision Safety Training Scheme (SSSTS) / Site Management Safety Training Scheme (SMSTS) Qualification. EUSR Water Hygiene Card. In-depth knowledge of CDM regulations and health, safety, and environmental requirements. Familiarity with NEC contract administration. Familiarity with quality assurance processes and construction specifications. Strong communication and interpersonal skills. Ability to manage and coordinate shutdowns using project management tools or OMS systems. Competency in maintaining detailed site records and managing project timelines. Proven experience in a supervisory or coordination role on construction or infrastructure projects. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £50,000 dependent on experience

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity... We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month apprenticeship that includes group workshops, individual training, and other assignments in addition to on-the-job learning. On your road to completing a Customer Service Specialist Level 3 Apprenticeship and securing a permanent career at the end of the apprenticeship programme, you can expect plenty of encouragement and support from your Trainers, Team Managers, Mentors, and Buddies. It's not a problem if you don't have much work experience. We know you'll bring a lot of determination and a strong desire to succeed. So, what's most crucial is that you work well as a team and are comfortable speaking in with others. In this role, you'll focus on three key areas of performance: handling calls efficiently, maintaining quality, and providing the greatest customer experience possible. We understand the importance of progressing in your career. As a result, your salary will rise as you progress through your apprenticeship. When you join, you'll be a part of one of our call centre teams. We're open Monday through Friday from 8:00 until 19:00 and on Saturday from 8:00 until 13:00. As a result, you will be able to schedule your shifts so that 1 in 6 Saturdays are worked. Your rotas will be available in advance so that you may make plans. With monthly and quarterly bonuses offered based on your performance and assisting us in providing the greatest levels of customer satisfaction, you can earn additional money in addition to your income. On average, you can anticipate earning an additional £3,000 annually, with a possible maximum of £6,300. Main responsibilities: Develop and build knowledge of the Customer Service area by completing the apprentice pathway Understand the importance of the business areas, the processes, data protection, regulatory compliance and attendance. Begin to build relationships with peers and colleagues to enhance the team working environment, resolve customer problems. Develop an awareness of information and resources available and proactively ensure that skills and knowledge are deepened to enable progression. Attend and contribute to team meetings with team, peers and colleagues. Complete customer service level 3 apprenticeship.You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Excellent computer abilities You'll have a passion for serving others and providing the best service Good time management skills supporting you to complete the apprenticeship Be self-assured conversing with others and engaging with new and different individuals Be goal-focused and like overcoming difficultiesIt will be a bonus if you have: Skills / Qualifications / Experience Experience and understanding of the importance of excellent customer satisfactionEmployees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting at £19,067.06 and increasing to £25,948.87 over 24 months

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