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Deployment EngineerLocation: Belfast (Field Based)Base Site: Knockbracken Healthcare Park, Belfast BT8 6SQRate: £14.35 per hourVetting: Access NI Basic RequiredWe are seeking a Deployment Engineer to support a large-scale IT deployment programme across the Northern Ireland Health & Social Care environment.You will be responsible for installing, configuring and deploying desktop and laptop devices, supporting end users and ensuring equipment is delivered and installed to a high standard.This is a customer-facing role offering the opportunity to work across a variety of healthcare locations whilst contributing to an important technology transformation programme.Key ResponsibilitiesInstall and deploy desktop and laptop devices.Provide end-user support and technical assistance.Travel between customer locations as required.Support remote workers and customer sites.Complete deployment activities in line with project schedules.Work within agreed service levels and performance targets.Deliver a professional customer experience at all times.About YouYou will have:Previous experience within IT deployment, desktop support or field engineering.Strong hardware installation and troubleshooting skills.Excellent customer service and communication abilities.The ability to work independently across customer environments.A flexible approach to travel and site-based working.What's on Offer?£14.35 per hour.Field-based role supporting healthcare customers.Opportunity to gain experience within a major public sector IT programme.Quick application and onboarding process.If this sounds like the role for you - apply now!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.TPBN1_UKTJ

Senior Deployment EngineerLocation: BelfastBase Site: Belfast BT9 7JBRate: £16.00 per hourVetting: Access NI Basic RequiredAn exciting opportunity has arisen for a Senior Deployment Engineer to support the Communications Assistance Centre team within Belfast Health & Social Care Trust.Working on a key healthcare technology programme, you will be responsible for supporting desktop and laptop deployment activities while working alongside an established onsite team.This role is based at Musgrave Park Hospital and candidates must be available to start no later than 14 September due to a planned handover period.Key ResponsibilitiesSupport end-user desktop and laptop deployment activities.Provide technical installation and upgrade support.Work closely with the Communications Assistance Centre team.Resolve technical issues and provide customer support.Ensure activity is completed within agreed SLAs and KPIs.About YouYou will ideally have:Experience within desktop support or deployment engineering.Experience installing and configuring end-user devices.Strong customer service and communication skills.The ability to work effectively within a busy healthcare environment.A proactive approach to troubleshooting and issue resolution.What's on Offer?£16.00 per hour.Opportunity to work within a key healthcare technology programme.Fast-track review and hiring process.If this sounds like the role for you - apply now!Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.TPBN1_UKTJ

Age 21+ £13.11 per hour Considering making an application for this job Check all the details in this job description, and then click on Apply. Under 21 £11.25 per hour Got a passion for all things motoring? Youll already have some experience of working with cars, either as a job or as a hobby, but more about that later. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role youll be delivering market-leading standards of service, after all. Working on customers vehicles in our car park, youll help us wow every customer. A practical problem solver who works quickly and efficiently you already have a confidence with all things motoring. Youll have some experience of fitting, and well train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether its in Retail or elsewhere in the Group. To be successful in this role you'll need: Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries, Experience of sharing expertise with others Experience of delivering great customer service ideally in a retail sales or automotive based environment A proactive approach to helping customers Problem solving skills Availability to work on a rota basis, including weekends We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: Store discount, with 25% off most products across Halfords and Tredz Employee discount, with up to 50% off your garage bills at Halfords Autocentre Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced Life Assurance Uniform Option to join our Sharesave scheme: save to purchase shares at a 20% discount Cycle to Work scheme Wagestream a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. xrnqpay We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Mechanical Design Engineer (Building Services) Salary: Highly competitive - DOE Location: Office-based Park Recruit are working exclusively with a growing building services design consultancy to appoint a Mechanical Design Engineer.

Senior eDiscovery Practitioner - Belfast - Carne House About the job Job summary Discover what its like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRCs Fraud Investigation Service (FIS) is responsible for the departments civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government. CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. HMRCs Cybercrime & Forensic Services (C&FS) has a vital role to play in supporting His Majestys Governments fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. Our forensic services practitioners are a key part of the UK Law Enforcement community, working on a variety of cases, from corporate criminality to tobacco smuggling. Cybercrime & Forensic Services (C&FS) provides critical support to FIS investigations nationally through the provision of important forensic services, supporting the preservation and analysis of digital evidence. Job description C&FS is establishing a highperforming eDiscovery function, and we are seeking dynamic Senior eDiscovery Practitioners to drive this exciting new capability. This is a rare opportunity to play a central role in building a service that will become the default digital review solution for HMRC FIS case teams, fully supported by our new eDiscovery team. Sitting within Forensic Services as part of CODE under Fraud Investigation Services (FIS), this role is pivotal to delivering a highquality, consistent and defensible digital evidence review service across HMRCs most complex and highprofile investigations. As a Senior eDiscovery Practitioner, you will: Help to shape and deliver the digital forensic strategy for FIS investigations, ensuring our approach is defensible, compliant with CPIA 1996 and tailored to each cases objectives. Engage directly with investigation case teams, helping them define their digital evidence needs and guiding them towards the most effective and efficient review methodologies. Collaborate seamlessly with Forensic Services practitioners, ensuring data is processed, prepared and transitioned into the eDiscovery environment with continuity and precision. Oversee and project-manage digital reviews, working with case teams to ensure resources are used effectively and reviews remain on track. Manage and refine data within eDiscovery platforms, including tasks such as email threading, batching, and preparing material for assisted review workflows. Act as the bridge between digital forensics and case teams, understanding forensic capture and analysis to maintain a strong endtoend evidence handling process. Identify and escalate additional forensic requirements where further analysis or device processing is needed to the forensics practitioners. Liaise with legal partners, including the CPS and HMRC Solicitors Office, clearly explaining review approaches and ensuring confidence in the evidential methodology. Flexibility Payment Information This post attracts a Level 1a Flexibility Payment (FP) combined with a bespoke FP package of 90 additional hours, which are paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. Additionally, you will be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays). In applying for a position and accepting the FP, you agree that you can and will meet those attendance requirements. FP levels are reviewed annually - on a business need and personal basis - and may be subject to change. Details of the Flexibility Payment can be found in the attached document. Person specification Collaborate effectively across operational case teams and Forensic Services, working within an established forensic and eDiscovery strategy to deliver highquality digital evidence review outcomes for complex investigations. Take ownership of projectmanaging digital reviews for your allocated cases, ensuring that resources are aligned, progress is monitored, and all deadlines and investigative requirements are met. Engage confidently with a wide range of stakeholders including CPS, HMRC Legal, IT, Security and Investigation teams to support both criminal and civil investigations, clearly communicating progress and adapting to diverse operational needs. Ensure full compliance with legal and regulatory standards governing digital evidence, including data preservation, processing, review, and production, maintaining defensibility throughout the lifecycle of the case. Support the Digital Evidence Review Lead in developing internal policies, workflows, guidance, and documentation that will standardise and strengthen eDiscovery practices across the department. Act as a senior eDiscovery subject matter expert, providing advice, technical guidance, and strategic input for designated FIS cases, reporting directly to the Digital Evidence Review Lead. Knowledge and understanding of criminal justice procedures and how digital evidence supports investigative and prosecutorial processes. Experience working in or alongside public sector organisations or other regulated environments, where compliance, governance, and evidential standards are paramount. Essential Criteria Experience working within an enterpriselevel eDiscovery function, delivering highquality digital evidence handling in complex or highvolume environments OR demonstrable experience delivering complex digital reviews through legal proceedings as an investigator. Strong understanding of the Electronic Discovery Reference Model (EDRM), litigation support processes, and information governance Foundational knowledge of digital forensics, alongside an understanding of relevant legal and regulatory frameworks and data privacy legislation, including CPIA 1996 and GDPR Experience of using eDiscovery tools (e.g., Relativity, Nuix, FTK, etc.). Excellent teamwork, communication, and stakeholdermanagement skills, with the ability to influence, guide, and collaborate across technical and investigative functions. Significant experience handling large and complex datasets, interpreting them for evidential value, and facilitating digital material for use in criminal proceedings. Desirable Criteria Knowledge and understanding of criminal justice procedures and how digital evidence supports investigative and prosecutorial processes. Previous experience within a Law Enforcement or legal environment, contributing to digital investigative, review, or evidential workflows. Experience working in or alongside public sector organisations or other regulated environments, where compliance, governance, and evidential standards are paramount. Additional Training Information Depending on existing experience, you will be expected to undertake eDiscovery based and criminal justice skills training ranging from in-house training to external courses. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, its important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle You will be given more information about what this means at the job offer stage. Behaviours Well assess you against these behaviours during the selection process: Delivering at Pace Changing and Improving Technical skills Well assess you against these technical skills during the selection process: A 250-word statement addressing the Technical Skills required for this role demonstrating your experience of using eDiscovery tools (e.g. Relativity, Nuix, FTK, etc.) Benefits Alongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV which consists of 2 sections - Job History and previous skills and experience. Your career history should cover up to your last 3 roles, detailing your responsibilities and key achievements (max 100 words per role). Any words over this count will be discounted. A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Your examples should use the STAR method in order to clearly demonstrate this. A 250-word statement addressing the Technical Skills required for this role demonstrating your experience of using eDiscovery tools (e.g. Relativity, Nuix, FTK, etc.) Sift In the event of a large number of applications being received, an initial sift may be held on your CV and your Technical Skills statement. At full sift your CV, your Technical Statement and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, your Experience will be assessed and you will be asked Behaviour-based questions on Delivering at Pace and Changing and Improving to explore in detail what you are capable of. You will give a 10-minute presentation which will also assess your Experience. Candidates successful and invited to the interview stage will be sent further details prior to interview. You will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question: "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place face to face in our Nottingham Regional Centre (Unity Square) and Stratford Regional Centre (Westfield Avenue). Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days Additional Security Information Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time. Important information for existing HMRC contractual homeworkers Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window). The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Production Shift Lead Location: Sirane, Cambrian Industrial Park, Tonypandy, CF40 2XX Salary: Competitive, DOE Contract: Full-time, Permanent Lead a Team. Drive Performance. Make an Impact. At Coppice, we're passionate about delivering high-quality packaging solutions while creating a culture built on teamwork, accountability and continuous improvement. As our business continues to grow, we're looking for an experienced Production Shift Lead to take ownership of shift performance, inspire their team and ensure our production operation runs safely, efficiently and to the highest standards. If you're a confident people leader who thrives in a fast-paced manufacturing environment and enjoys motivating teams to achieve outstanding results, we'd love to hear from you. A Day in the Life and the Impact You'll Make As our Production Shift Lead, you'll be responsible for leading the entire shift operation, ensuring production targets, quality standards and safety expectations are consistently achieved. You'll coordinate people, resources and production activity while supporting, developing and motivating your team to deliver exceptional performance. Acting as the key decision-maker on shift, you'll quickly resolve operational challenges, drive continuous improvement and create a positive, accountable working environment where everyone can perform at their best. What You'll Do • Lead and coordinate all production activities during your shift, ensuring output, quality and safety targets are consistently achieved., • Manage, motivate and develop Section Leads and Production Operatives, supporting performance, attendance, wellbeing and employee development., • Take ownership of shift performance by managing labour, resources, overtime and production priorities to maximise efficiency., • Act as the main escalation point for operational, quality, health & safety and people-related issues, ensuring swift resolution., • Promote a culture of continuous improvement, compliance and accountability through effective communication, coaching and leadership. About You You'll be an experienced production leader with a passion for developing people and driving operational excellence. You'll be confident making decisions under pressure, communicating effectively across all levels of the business and creating a positive, high-performing team culture. You'll also bring: • Previous experience leading teams within a manufacturing, production or FMCG environment., • Strong people management skills, including performance management, absence management and employee relations., • Excellent organisational and problem-solving abilities with the confidence to make operational decisions., • A strong understanding of health & safety, quality standards and production best practice., • Great communication and leadership skills with the ability to motivate, influence and develop others., • Experience within food manufacturing, FMCG or continuous improvement environments would be advantageous., • IOSH or other Health & Safety qualifications would be beneficial. What You'll Receive for the Value You Bring • Competitive salary, • Company pension, • Opportunities for training and career development, • Supportive and collaborative working environment, • The opportunity to lead a successful production team within a growing manufacturing business Apply Today If you're ready to take the next step in your manufacturing leadership career and want to join a business where your contribution truly makes a difference, we'd love to hear from you. Apply today and become part of the Coppice team. No agencies please. JBRP1_UKTJ

Programme Support Officer - Belfast - Erskine House About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. Do you want to help shape the future of the Tax Profession within HMRC? We are looking for a highly organised and proactive Programme Support Officer to join the Tax Profession Capability (TPC) Programme - a high-profile transformation programme at the heart of HMRCs ambition to build a skilled, future-ready compliance workforce. The programme is delivering major improvements in capability, learning, career pathways and professional standards, helping colleagues develop the skills they need to improve compliance outcomes and support HMRCs wider objectives. Job description The Tax Profession Capability (TPC) Programme is transforming how HMRC develops, supports and grows its Tax Professionals. Through new capability frameworks, learning pathways, career development opportunities and professional standards, the programme will help build a future-ready workforce capable of meeting HMRCs strategic objectives and improving compliance outcomes. As a Programme Support Officer, you will play a key role in supporting the successful delivery of this high-profile transformation programme. Working across multiple projects and alongside the Programme Management Office (PMO), you will provide programme controls, governance, reporting and stakeholder support that enables effective decision-making and delivery. This role is ideal for someone who enjoys working in a fast-paced environment, is highly organised, and can confidently manage multiple priorities whilst working with colleagues at all levels. Maintain programme action, risk, issue, dependency and milestone logs, ensuring information is accurate, up to date and managed effectively. Support Programme Managers and senior leaders in coordinating and prioritising activity across the programme. Provide governance and secretariat support for programme and project boards, including preparing agendas, papers, actions and meeting outputs. Manage programme documentation and configuration management, ensuring effective information management and version control. Plan and coordinate key programme meetings, workshops and events, engaging with stakeholders across HMRC and external partners where required. Produce high-quality dashboards, reports and programme documentation, translating information from multiple sources into clear management information. Support programme planning, scheduling and reporting activities, ensuring robust programme controls are maintained. Assist with stakeholder engagement and communications, helping to keep teams informed and aligned on programme priorities, progress and key decisions. Monitor progress against plans and support the escalation and resolution of risks, issues and delivery challenges. Contribute to continuous improvement of programme management processes and ways of working. Person specification We are seeking a self-motivated individual with strong organisational abilities who is comfortable working with colleagues and senior leaders across organisational boundaries. The individual will be able to build strong relationships and join the dots. They will need to be able to balance priorities and work in a fast-paced environment and working through ambiguity. The postholder will not be expected to be a subject matter expert in all areas but will be expected to proactively join the dots, spot emerging issues, and ensure information is accurate. Essential Criteria Experience of working within a project, programme, transformation, or delivery environment, supporting the successful delivery of objectives and outcomes. Proven ability to plan, organise and prioritise your workload, managing multiple tasks effectively and delivering to deadlines within a complex and fast-paced environment. Demonstrated adaptability and resilience, responding positively to changing priorities and requirements while maintaining a high standard of support and service delivery. Strong communication skills, with the ability to convey information clearly and professionally, both in writing and verbally. Experience of building and maintaining positive working relationships with a wide range of stakeholders, including senior leaders and colleagues across different teams. Ability to gather, analyse and present information accurately to support decision-making, demonstrating excellent attention to detail. An understanding of project and programme management principles and processes, or a willingness to develop knowledge and skills in this area. Experience of working within a tax environment, or demonstrate ability to rapidly learn and apply complex policy, guidance and business processes. Desirable Criteria Experience in using Office 365 products including Power BI. Project Management Qualifications. Office Closures If your location preference is for one of the following sites, its important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) These sites are: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle Lynx House, Portsmouth - moving to an alternative office in Portsmouth You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a Further Location Preferences (optional) field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Behaviours Well assess you against these behaviours during the selection process: Delivering at Pace Seeing the Big Picture Communicating and Influencing Benefits Alongside your salary of 37,682, HM Revenue and Customs contributes 10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. How to Apply As part of the application process, you will be asked to provide the following: A name-blind CV including your job history, previous experiences and qualifications. Your CV should cover your last 3 roles. Give a brief summary of what you delivered and any key achievements in each role (max 100 words per role). A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Sift In the event of a large number of applications being received, an initial sift may be held on your Personal Statement. At full sift your Personal Statement and CV will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of based on Delivering at Pace, Seeing the Big Picture and Communicating and Influencing , and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This is an example of a strengths-based question "It is often said that the customers needs should come first. To what extent do you agree or disagree with this statement?" There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Interviews will take place via video link. Sift and interview dates to be confirmed. Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date). To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship. The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier. If successful in your application, you will need your National Insurance number for the onboarding process. Download the HMRC app now and save your National Insurance number to your digital phone wallet. How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID. Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition. You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services. Reserve List A reserve list may be held for up to 6 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account. Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days. Important information for existing HMRC contractual homeworkers This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the location preferences section that you can travel to. Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window). The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

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