Recycling Administrator
19 hours ago
Exeter
JobDescriptionRecyclingOfficerRecyclingAdministrator WeareseekingmotivatedandpassionateRecyclingOfficers,readytohitthegroundrunning,tojoinourFoodWasteCollectionProject.Thisisauniqueopportunitytoplayakeyroleindeliveringahigh-profile,time-criticalservicethatmustbesuccessfullyimplementedbytheendof2026,withthepotentialtoleadtoapermanentposition.AsaRecyclingOfficer,youwillbethepublicfaceoftheservice,workingdirectlywithresidentstosupporttherolloutanddriveparticipation. Wearelookingforself-starterswhoareproactive,highlymotivated,andresults-focused,withstronginterpersonalandcustomerserviceskillsandapassionforenvironmentalissuesandbehaviourchange.Whiletheroleisprimarilyfield-based,thereisasmalloffice-basedelement,includinguseofWord,Excel,andPowerPoint,alongsidegeneralprojectsupport.Thisisanexcitingopportunitytomakeatangibledifferenceinthecommunitywhilecontributingtoamajorenvironmentalinitiative. KeyaccountabilitiesandkeymeasuresRecyclingOfficerRecyclingAdministrator RoleoutcomesRecyclingOfficerRecyclingAdministrator • Customerservicedeliverytoengagewithresidentsandpartners.DealingwithStreetSceneandWasteissues,consultations,problemsolvingandidentifyinganyareaswhichcanbedevelopedintoaproject.(30%), • Attendingschools,promotingtheimportanceoflittercollectionsandenvironmentalinitiatives,educatingstudentsonallareas,developingenvironmentalprojectstoenhancethecommunitiesandallowingchildrentotakeownership.(20%), • LiaisingwithavarietyofgroupsplanningeventslargeandsmallensuringtimescalesandHealthandSafetyrequirementsaremet.(20%), • Responsibleforundertakingenforcementactionincollaborationwithotherenforcementservices.(15%), • EnsuringallPCCHealthandSafetystandardsareadheredtoatalltimes.(5%), • Overseeingstaffandvolunteersateventsandprojects,preparingriskassessmentsandbeingresponsiblefortheirwellbeingandthesafetyofthegeneralpublicatevents.(10%) RolemeasuresRecyclingOfficerRecyclingAdministrator • VoluntarygroupsaddvaluetocorePCCoperationalstandardsandfunctions., • Customerengagementevidencessatisfactionwithserviceanddecreaseincomplaintsreceived., • ReductioninincidentsofHealthandSafety.Budgetsaremonitoredtoensurefullyutilisedtooptimisespend., • Consultationsfeedbackfromstakeholderswhichensuresaneffectiveandefficientservice. KeyactivitiesRecyclingOfficerRecyclingAdministrator • Toactasleadofficerwithcommunityengagementforstreetsceneandwasteservices.(25%), • Actaspointofcontactfortheco-ordinationofservicerequests;actionsarisingfrommeetingsandeventssuchaswardwalkaboutsandcommunitymeetings.(10%), • Organiseeventsandmeetingsandensuretheyareresourcedappropriately,asdirectedbythemanager.(10%), • Liaisewithalargevarietyofgroupsandexternalpartnersonarangeofissuesrespondingindependentlytoprovideinnovativeandcollaborativesolutionstoenhancetheservicearea.(10%), • Responsibleforeducationprojectstoprovidemotivation,raiseawarenessandengagewithchildrenandyoungpeopletohelpthemtomakeacontributiontotheirenvironment.(10%), • LiaisingwithCouncillors,communitygroupsandpartnerstodevelopcrosscuttingprojects/initiativesandinventiveconceptstoenhancethecustomerexperience.(5%), • Responsibleformakingdailysitevisitstoensurethatstandardsofworkaremaintainedasspecified.(5%), • Assistingtheoperationalstaffwhenrequiredtomoveequipment.(5%), • Todealwithspecificmanagementandtechnicalproblemsincludingassistinginthemaintenanceofcomputerbasedinventories,records,plansanddrawingsandnotifycontractorsofchangesandvariations.(5%), • TohavedirectresponsibilityforsupervisionandallocationofworkforvolunteersduringtheprojectsandassociatedworksensuringthatPCCHealth&Safetyguidelinesareadheredtoatalltimes.(5%), • Toensurethatprojectbidbudgetplansuptothevalueof£75kareaccuratelywrittenandmonitored.(5%), • TodealwithcustomercomplaintsinlinewithCouncilpolicyandproceduresensuringexcellentcustomercarestandardsaremaintained,andundertakingregularresearchwithotherorganisationstoensuretheserviceiscomplyingwithbestpractice.(5%), • Ensurecustomerstandardsareadheredtoatalltimes., • Carryoutotherdutiesappropriatetothegradeofthepost., • Essentialqualifications/knowledge, • 2GCSEGradeA*-C(9-4)., • Knowledgeofbudgetsandcompilinginformationtosupportbudgetaryreports., • Knowledgeofquotingforworkstobeundertaken., • KnowledgeintheuseofMicrosoftpackages., • UnderstandingoftheworkundertakenbyStreetScene&WasteServices., • WorkingknowledgeofHealth&Safetytoincludecompletingriskassessments Desirablequalifications/knowledgeRecyclingOfficer • PoliceandCriminalEvidenceAct(PACE)Training Essentialexperience • Provenexperienceinplanning,organisingandproblemsolving., • Considerableexperienceofdealingwiththepublic,communitygroupsandvolunteers., • Provenexperienceofdeliveringexcellentcustomercarestandardstoensureourcustomersaregivenavoice;abilitytodefuseacontentioussituationallowingforasuccessfuloutcomeforallpartiesconcerned., • Experienceofworkinginanoffice., • Limitedexperienceinasupervisoryrole., • ExperienceinHealth&SafetyRegulationsandundertakingriskassessments. JBRP1_UKTJ