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This role is ideal for someone with previous experience processing orders from survey through to manufacture, with a strong understanding of uPVC windows and doors, technical drawings, surveying information, and order processing. Order Processor Location: Kent Salary: Competitive (DOE) Order Process

Job description Warranty Support Specialist - Volkswagen & Audi Regional Support Want to be the best you can be? It's what drives us too. Working in our aftersales department as a Warranty support specialist you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Prepare, review, process, and submit warranty and policy claims accurately in line with manufacturer and departmental guidelines. Ensure all claim, invoice, repair order, and supporting documentation is completed correctly and complies with manufacturer requirements. Manage the administration of open time, technician clockings, job card write-ups, and claim-related records. Reconcile warranty credits, investigate payment discrepancies, and follow up on overdue, short-paid, or rejected claims. Review and clear weekly warranty statements, ensuring all outstanding issues are resolved promptly. Process customer reimbursement claims accurately and efficiently, ensuring a high level of customer service. Maintain robust audit controls and complete regular self-audits to ensure compliance with manufacturer policies and internal procedures. Manage and maintain records of displaced parts and materials returned to manufacturers, ensuring compliance with retention requirements. Liaise with Service Advisors, Technicians, Manufacturers, and internal departments to resolve warranty-related queries and support claim approvals. Produce accurate reporting on warranty performance, monitor claim trends, and identify opportunities to improve processes and maximise claim recovery. Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Reviewing, processing, and authorising warranty and Prior Work Authority (PWA) claims in line with manufacturer policies and procedures. Providing support and guidance to Service Advisors, Warranty Executives, and Technicians on technical coding, repair processes, and claim submissions. Investigating and resolving rejected claims while ensuring compliance with manufacturer standards. Assisting with remote and on-site warranty audits, managing parts retention requirements, and administering any resulting chargebacks. Monitoring warranty expenditure and recovery performance, identifying trends, recurring faults, and opportunities for process improvement or additional training. Working closely with colleagues across the business to ensure high levels of customer service, operational efficiency, and compliance. Managing workload effectively to meet deadlines, achieve targets, and maintain accurate records and reporting. We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. TPBN1_UKTJ

Customer Service RepresentativeGravesend | £30,000–£32,000 | Permanent | Office-based We are currently recruiting for an experienced Customer Service Representative to join a busy and fast-paced organisation based in Gravesend. This is a fantastic opportunity for someone who enjoys building strong customer relationships, taking ownership of queries and ensuring customers receive a consistently high level of service. The role is fully office-based, Monday to Friday, 8:30am–5:30pm, and would suit someone with around 2–3 years' experience in a demanding customer service environment who is confident managing multiple priorities and communicating with customers and internal teams. The Role As a Customer Service Representative, you will be a key point of contact for customers, overseeing orders and deliveries and making sure enquiries and issues are dealt with promptly and professionally. Your responsibilities will include: Managing and overseeing customer deliveries from order through to completion. Acting as the first point of contact for customer requests and enquiries. Processing customer orders and checking order entry. Keeping customers proactively updated on orders, deliveries and any issues. Building strong, long-term relationships with customers and understanding their individual needs. Carrying out regular courtesy calls with key customers and working closely with internal account managers. Investigating and resolving customer complaints through to completion. Taking ownership of customer issues and working with colleagues to deliver solutions. Identifying opportunities to improve processes and customer service. Communicating promotional offers and ensuring customers are aware of relevant products and opportunities. Proactively contacting customers where their ordering patterns have changed or where they have not ordered within their usual timeframe.About YouWe're looking for someone who is: Experienced in a demanding customer service environment, ideally with 2–3 years' experience. A confident and professional communicator with excellent relationship-building skills. Customer-focused and able to take ownership of issues from start to finish. Proactive, organised and process-driven. Comfortable working in a fast-changing and dynamic environment. Confident handling difficult conversations and delivering challenging messages positively. A strong active listener who can understand and respond to customer needs. Confident using Microsoft Office, particularly Excel at an intermediate/advanced level. Fluent in written and spoken English.Desirable ExperienceThe following would be advantageous: Experience using SAP and/or Salesforce. Experience handling customer complaints through to resolution. Experience working within an international business. Additional languages, particularly French, Spanish or Portuguese.What's on Offer? £30,000–£32,000 salary Permanent, full-time position Monday–Friday, 8:30am–5:30pm Fully office-based in Gravesend 25 days' annual leave plus bank holidays Contributory pension scheme Life assurance Employee wellbeing/benefits scheme Free parking Opportunity to join an established and fast-paced organisation with development and progression opportunitiesIf you're an experienced customer service professional who enjoys building relationships, solving problems and taking ownership, we'd love to hear from you. Apply today for immediate consideration

Production Operative Stanford-Le-Hope, Essex Permanent Position, Hours: 3 weekly rota offered / Full time role. (Earlies: 5am -13:30pm, Lates: 13:00pm – 21:30pm and Nights 21:00pm – 5:30am) FREE PARKING ON SITE + COMPANY BENEFITS OFFERED SALARY - £38,000 pa We have an excellent opportunity for a Production Operative to joined an established Company in Stanford-Le-Hope as a Trainee within their specialised decanting areas. The main purpose for the new role is: Under the supervision of the Production team leader, execute the daily blending plan as set out by the production planning and logistics schedule. Ensuring that activities are conducted in a safe and efficient manner, following company process and maintaining quality. ROLE: Undertake site operations ensuring safe, efficient, accurate and correct execution/administration of: • Tanker receipts and despatches, • Blending and product movement operations, • Decants, • Housekeeping standards (including waste fuel handing, general tidiness, stock rotation), • Equipment care standards (equipment husbandry and use of MRS) Work with team leader to execute daily and weekly blending plan though: • Communication of progress, • Read, understand and execute instructions as per written works order documentation, • Provide immediate response to blending issues during day to day operations, • Identification of operational efficiencies and opportunities within the production plan, • Heavy lifting may be involved - Physically fit and able to complete all duties within the role., • Act as appointed fire marshal Assist in other scheduled and ad-hoc activities to ensure the smooth and efficient operation of the site. PERSON SPECIFICATION • Worked within a similar position with Production/Manufacturing environment in the UK in the last 6months., • Strong ability to translate written operational instructions to practical execution, • Excellent communication skills, • Understanding of following Health & Safety regulations within a Manufacturing setting, • Confident to commit to the above detailed shift pattern consistently., • Driver with own transport is essential due to the location of the company. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion

Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About the Role We are looking for Mobile Fitter to join the team from our branch in London (Dartford), covering the surrounding region. This role will be responsible for carrying out Pump Maintenance as required at the branch location as well as customer sites. Due to the nature of our branch operations this role will involve being part of a call out rota, which has a standby allowance plus excellent overtime payment. Base salary of £47,651, with potential earning up to £63,360. Potential earnings include additional pay such as overtime, call-out payments and other applicable allowances and are to the best of our knowledge based on real world conditions. However, this may vary for individuals depending on the local availability of overtime and personal commitment to working additional hours. Our managers would be happy to explain how overtime and call-outs work during the interview process and address any questions you may have. Responsibilities: • You will be required to work safely as a priority and a knowledge of PPE requirements is critical., • Be able to communicate accurately with work colleagues and customers alike., • Ensure that you obtain signatures and names from sites to ensure the smooth processing of tasks., • Keep a good standard of housekeeping ensuring work areas and vehicles are kept in good order and clean., • You will be required to complete daily vehicle defect reports to always ensure safety., • Be able to carry out all given tasks as set out by given instructions or as per relevant training within a timely manner., • Show understanding of company policies and procedures. Skills and Experience: We are looking for someone who has a real passion and willingness to learn, what you’ll get from us in return is great long term career opportunities within the niche pump industry. • NVQ level 3 in Mechanical engineering (or other relevant qualifications) or equivalent work experience., • Previous demonstratable experience of working with engines or a mechanical engineering background, with the ability to understand underlaying issues and how to resolve them., • Experience of working in a plant environment, on site with customers and in a workshop would be beneficial., • Able to listen, take on board information, and be able to translate this into practical solutions., • Demonstrate a willingness to grow within the role, be open to training opportunities, learning new skills, and be committed to developing upon the knowledge you already have., • Full UK driving license (with 6 points or less), as this role will involve attending site visits and break downs. What we can do for you We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life. Competitive salary • Enhanced overtime pay (for additional hours and call outs), • Medicash Scheme – medical expenses scheme (access to 24hour online GP services), • Pension scheme with contribution based on total earnings not just salary, • 25 days holiday + 8 Bank Holidays, • Increasing annual leave entitlement with long service, • Support for development and training, • Employee assistance programme (EAP) & access to Mental Health first aiders, • Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more), • Employee referral scheme EDI Statement As part of your recruitment journey, we are happy to support requests for reasonable adjustments