Trabajos operations director en BoltonCrear alertas

\n At Car Benefit Solutions (CBS), our customers sit at the heart of everything we do. \n This new role has been created to lead the customer experience strategy of our market-leading business. \n As we continue to grow and evolve, we are seeking an inspiring and commercially minded Director of Customer Experience to join our Executive Board and shape the future of our customer experience, operational excellence and service delivery strategy. This is a unique opportunity to lead a function that directly influences customer loyalty, operational performance and long-term business success. \n We are looking for a leader who sees customer experience as a strategic differentiator and understands how operational excellence can drive long-term business growth, customer advocacy and commercial success. \n Reporting directly to the Managing Director and operating as a member of the Executive Board, you will define and lead the long-term strategy for Customer Experience across the entire customer lifecycle. \n You will be responsible for defining how CBS engages with, onboards, serves, retains and grows customer relationships, ensuring customer strategy, operational capability and customer outcomes remain aligned to the long-term ambitions of the business \n Working through leadership teams responsible for Customer Experience and Driver Development, you will create the conditions that enable outstanding service, customer loyalty, customer retention and operational excellence. \n You'll be responsible for: \n Customer Strategy, Outcomes and Value: \n \n • Defining the long-term customer strategy and customer outcome framework for CBS.\n, • Shaping the future customer lifecycle, customer proposition and service model to support sustainable growth and competitive advantage.\n, • Acting as the voice of the customer within the Executive Board, ensuring customer insight, experience, loyalty and long-term customer value are embedded within strategic decision-making and organisational priorities.\n, • Championing a customer-centric culture across CBS, ensuring customer outcomes and customer value remain central to strategic decision-making, organisational priorities and day-to-day operations.\n, • Ensuring customer needs, commercial objectives and operational priorities remain appropriately balanced across the organisation.\n \n Operational Excellence: \n \n • Defining the customer operating model and operational strategy required to support customer retention, future growth, customer expectations and organisational performance.\n, • Ensuring customer operations remain scalable, efficient and aligned to the wider business strategy.\n, • Sponsoring transformation initiatives that improve customer outcomes, operational capability and long-term business value.\n, • Championing innovation, technology adoption and operating model improvements that enhance customer outcomes, organisational effectiveness and long-term business value.\n \n Customer Growth, Retention & Loyalty: \n \n • Using customer insight, behavioural trends and market intelligence to identify retention and future growth opportunities.\n, • Ensuring customer retention, loyalty and customer value remain key drivers of business performance.\n, • Using customer insight, behavioural trends and market intelligence to identify future growth opportunities.\n, • Shaping the evolution of customer propositions, journeys and engagement strategies to maximise customer value and long-term retention.\n \n Executive Leadership, Culture & Organisational Influence: \n \n • Contributing to the strategic leadership of CBS as a member of the Executive Board, helping shape the culture, direction, commercial performance and priorities of the organisation.\n, • Building and leading high-performing teams, creating an environment that promotes accountability, ownership, collaboration and continuous improvement.\n, • Developing future organisational capability and leadership strength, ensuring CBS has the talent, structure, culture and commercial capability required to support long-term growth ambitions.\n, • Acting as the Executive Board lead for customer strategy, customer experience and customer value, ensuring the voice of the customer influences business priorities, organisational capability and long-term commercial success.\n, • Acting as an ambassador for CBS, inspiring confidence, creating followership and strengthening engagement through visible leadership, clear communication and advocacy of the CBS vision and values, while aligning colleagues behind the organisation's strategic priorities, commercial objectives and long-term success.\n \n About you: \n You are an experienced senior leader who combines strong operational leadership with a deep understanding of customer experience, customer value and organisational performance. You are an exceptional communicator who is able to build followers at every level, creating energy and momentum irrespective of the commercial landscape. You have an excellent technical understanding of systems linked to CX and UX, and have a proven record of driving an optimised CX at every interaction. \n Essential Experience \n \n • Senior leadership experience influencing at Executive, Board or senior leadership level.\n, • Senior leadership experience within Customer Experience, Customer Operations, Service Delivery, Operations or a related discipline.\n, • Strong commercial judgement, customer centric thinking and strategic decision-making capability.\n, • Experience shaping customer strategy, business performance and organisational direction at Executive or Board level.\n, • Experience leading organisational change and embedding a customer-centric culture\n \n Desirable Experience \n \n • Experience operating within a regulated customer environment.\n, • Digital customer experience and self-service transformation expertise.\n, • Customer journey mapping, service design and customer proposition development experience.\n, • Experience leveraging AI, automation, data and technology to improve customer outcomes and operational efficiency.\n, • Experience delivering large-scale operational improvement and organisational change.\n, • The ability to balance customer outcomes with operational efficiency and business performance.\n, • A proven ability to build high-performing teams, develop organisational capability and create cultures that deliver sustainable growth.\n, • A proven ability to influence strategic decision-making and balance commercial opportunity, risk and long-term value creation.\n \n Most importantly, you will be passionate about creating experiences that customers value and building operational capabilities that support long-term growth. \n CBS have multi-faceted employee benefits and wellbeing programs, intended to meet the needs of all of our People. \n Our Executive Director roles enjoy a comprehensive reward and wellbeing package designed to support them personally, professionally and financially, including: \n \n • Reward & Recognition\n \n, • Competitive executive-level reward package\n, • Generous Additional Variable Earnings (AVE)\n, • Car entitlement\n, • Attractive pension provision\n, • Loyalty bonus and long-service recognition\n, • Optional employee car scheme\n \n, • Health & Wellbeing\n \n, • BUPA private medical insurance\n, • Annual health assessments and flu vaccinations\n, • Health cash plan covering dental and optical care\n, • Employee Assistance Programme for confidential support\n \n \n Closing date for applications 09/09/2026 \n #J-18808-Ljbffr

Legal Director (Intellectual Property) (Part-Time, 1-4 Days per Week) \n Remote (UK or Ireland) or office-based (London or Ireland) \n \n Our client is a medical device company developing minimally invasive technologies for vascular and endovascular procedures, operating as part of the medical device division of a larger international healthcare group. One product is currently on the market, with several more in the pipeline and in human trials ahead of further launches targeted for early 2027. Following its acquisition by the group, the company is creating its first in-house legal hire to provide dedicated intellectual property coverage, working closely with R&D, regulatory, clinical, finance, operations and commercial teams. \n \n The position is offered on an employed, part-time basis, with flexibility on days per week (1-4). The role can be remote, with one to two days per month travel to the company's Ireland office, or based at the company's London or Ireland office. The core focus is intellectual property, with scope for candidates able to commit more days per week to take on broader, generalist legal work. \n \n Principal Responsibilities \n\n • Advise on and support execution of the company's intellectual property strategy, aligning it with product development, clinical, regulatory and commercial goals.\n, • Prepare, review and prosecute patent applications globally, working closely with engineers, scientists and outside counsel as appropriate.\n, • Manage outside counsel on patent preparation, prosecution, oppositions, post-grant challenges and related matters, including oversight of strategy, quality and cost.\n, • Conduct patentability, landscape and freedom-to-operate analyses, and monitor competitor filings and products.\n, • Counsel business and technical teams on patent strategy, invention capture, trade secrets and IP risk management.\n, • Draft, review and negotiate commercial agreements, including NDAs, consulting, supplier, service, and technology or licensing agreements.\n, • For candidates able to commit more days per week, support broader legal matters such as due diligence for M&A and partnerships, employment, corporate transactions and regulatory compliance, coordinating with outside counsel and functional owners as needed.\n\n \n Your Profile \n\n • You are a qualified solicitor, admitted to practice and in good standing in the UK, Ireland or another relevant jurisdiction, with substantial experience in patent drafting and prosecution.\n, • You have 10+ years of experience drafting, prosecuting and managing patent applications.\n, • You have a background in biotech, medical devices, or a related life sciences field.\n, • You have experience building and managing patent portfolios aligned with business objectives.\n, • You are comfortable operating as a company's sole in-house legal resource, working across technical and business functions.\n, • You bring sound legal judgment and a pragmatic, commercially-minded approach to risk.\n, • You are able to travel to the company's Ireland office for one to two days per month, if working remotely.\n\n \n Nice to Have \n\n • Experience drafting, reviewing or negotiating commercial or corporate agreements.\n, • Exposure to broader legal matters such as employment, corporate transactions, or regulatory compliance.\n\n \n Salary \n Up to £140,000 (pro rata), depending on experience and days per week.

HR Administrator (Part Time)£35,000 - £37,000 Pro Rata + 22 Days Holiday + Bank Holidays + Birthday Leave + Private Healthcare + 6% Pension + Life Assurance + Company Benefits + HybridPart-Time, 20-25 Hours per WeekBury St EdmundsAre you an HR Administrator or similar looking for a varied part-time role within a professional and supportive business?On offer is the opportunity to join a well-established professional services firm bringing together accountancy, tax, legal, financial planning and investment management services. The company offers a friendly and professional working environment and places a strong focus on employee wellbeing, development and long-term retention.In this varied role, you will provide day-to-day HR support across the business, including first-line advice, recruitment, onboarding, employee records, absence, performance, training and employee relations. You will report to the Operations Director, escalating complex matters where required, while supporting HR policies, compliance and staff wellbeing initiatives.This role would suit a HR Administrator or similar seeking a flexible, part-time position within a professional business offering a strong benefits package.The RoleProvide first-line HR support to employees and managersCoordinate recruitment, onboarding and pre-employment checksMaintain employee records, contracts and HR documentationSupport absence, employee relations, performance and training processesThe PersonHR Officer, HR Advisor, HR Administrator or similarPrevious experience working within an HR positionKnowledge of employment legislation and HR best practiceCommutable to Bury St EdmundsReference: BBBH26683AKeywords: HR Administrator, HR Officer, HR Assistant, HR Coordinator, HR Advisor, Human Resources Administrator, Human Resources Officer, CIPD Level 3, Employee Relations, Recruitment, Onboarding, Absence Management, HR Policies, Employment Law, Employee Records, Performance Reviews, Training Administration, Staff Wellbeing, Microsoft 365, Cintra HR, Part-Time HR, Bury St EdmundsIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.TPBN1_UKTJ

Lead Catering Equipment Engineer Build Something That Doesnt Exist Yet There are roles you step into, and then there are roles you build. This is the second kind.STSUK are creating a catering engineering capability from the ground up in partnership with a leading hospitality design and fit-out business, working with some of the most recognised operators in the North West.There is no inherited team, no legacy processes exist, no this is how weve always done it. Just a blank sheet and the right person to shape it.Maybe you are The engineer who has quietly been thinking about going on your ownYouve got the ability, the reputation, probably even a few clients who would follow you but the reality of running a business pulls you back. The paperwork. The risk. The quiet months. You dont actually want a job .You want ownership just without the downside.Or perhaps youre the one everyone already goes toThe person colleagues call when something isnt straightforward.Youre training others without the title, carrying more than your fair share, and starting to wonder what the next five years looks like if nothing changes. Youve hit your ceiling even if no one has said it out loud.You might already be on your ownDoing good work, but spending too much time chasing it.Quoting, invoicing, managing cashflow, doing everything and missing being part of something bigger. You didnt get into engineering to sit behind a laptop.Or you could be working for a manufacturer or FM contractTechnically excellent, but stuck in repetition.Same equipment, different sites. Same expectations, regardless of how good you actually are. You know youve got more to give than this.What this actually is This is not a fill a van and attend jobs role. This is the foundation of an entire division. You will be the first catering equipment engineer within STSUKand the standard that every engineer who follows will be measured against. You will: Set the technical benchmark for the businessBuild the working procedures, standards and training frameworkWork directly with high-profile hospitality clientsMentor and develop the engineers who join after youShape how this division grows not just how it runsAnd over time, step into a clear pathway: Lead Engineer ? Training Lead ? Operations Director The part most roles dont offer You wont be asked to fit into something that already exists. Youll be asked to build it. Everything you create in the first yearthe standards, the training, the way things are donethat becomes the blueprint. Your name is on it.What matters here This will suit someone who: Takes pride in doing things properly even when no one is watchingDiagnoses, doesnt guessCares about the outcome, not just completing the jobNaturally brings others up to their levelWants to build something they can look back on and say I created thatThe technical bar is high it needs to be, but mindset is what will define success in this role.Package £40,000 £50,000 basic (depending on experience)Share option potential within the new venturePrivate medical, pension, and enhanced holidayUp to 150 hours training per yearFully equipped van, tools, and support infrastructureMost importantly a genuine route into senior leadershipMost roles ask you to maintain something, very few ask you to create it. If youve ever thought there must be a better way of doing this , then this is your opportunity to prove it.TPBN1_UKTJ

You will need to be demonstrate a sucessful track record operating as Director or Head of Service Delivery and be located within an easy commute of North West England to support a Hybrid working model, with flexibility to travel to client sites within the UK on an ad-hoc basis to meet specific busin

EG Group are looking for a Head of Fuel Pricing & Wetstock Management to lead the strategic direction, commercial performance, and operational effectiveness of our fuel operations across European markets. Head of Fuel Pricing & Wetstock - Europe. Reporting to the European Fuel Director, you will be

Operations Director - SaaS ProductsLancashire, North WestCan you demonstrate a proven track record leading Customer Onboarding and Customer Success within the SaaS space?Our client is an established SME with ambitious growth plans. You will need to be demonstrate a sucessful track record operating a

We would love to hear from you if you have experience in an operations, business operations, office management or similar role and are ready to take the next step in your career. You will work closely with the Managing Director, Head of Operations, and the wider senior leadership team, supporting ac

Purchasing & Supply Chain Manager Bolton | £60,000 - £65,000 + Excellent Benefits | Permanent | Full Time We are exclusively supporting an established and growing engineering and manufacturing business with the appointment of a Purchasing & Supply Chain Manager. This is an excellent opportunity for an experienced procurement or supply chain professional to take ownership of the purchasing function, lead a small team and play a key role in improving supplier performance, reducing costs and strengthening the overall supply chain. The role would suit someone who is strategic but hands-on, with the confidence to improve processes while remaining involved in the day-to-day operation. The Role Reporting to the Operations Director, you will lead the purchasing and supply chain function, working closely with Planning, Inventory, Engineering, Operations and Finance. Key responsibilities will include: Managing and developing the purchasing/procurement team Developing procurement and sourcing strategies Managing key supplier relationships and commercial negotiations Driving supplier performance across cost, quality and delivery Identifying and delivering cost-saving opportunities Managing supply risks, shortages and long-lead-time components Ensuring material availability supports production and customer requirements Developing alternative suppliers and improving supply chain resilience Working closely with Engineering on value engineering and cost reduction Working closely with Finance on budgets, costs and working capital Improving procurement processes, systems and automation Developing supplier and procurement KPIs Maximising the use of Microsoft Dynamics 365 Business Central Driving continuous improvement across the supply chain function About You We are looking for an experienced Supply Chain Manager, Purchasing Manager, Procurement Manager or Senior Buyer with a strong manufacturing or engineering background. You will ideally have: Minimum 5 years' experience within procurement, purchasing or supply chain Previous experience managing and developing a team Strong supplier management and negotiation experience Proven experience delivering cost savings Strong commercial and financial awareness Strong Microsoft Dynamics 365 Business Central experience Experience using ERP/MRP systems Excellent analytical and problem-solving skills Strong stakeholder management skills Experience working closely with Finance A hands-on, proactive approach Excellent communication skills Experience within engineering, mechanical or electrical manufacturing would be advantageous, as would experience of high-mix, low-volume manufacturing, international sourcing and CIPS. What's on Offer? £60,000 - £65,000 salary, negotiable depending on experience Permanent, full-time position Primarily on-site Flexible start times of 7am, 8am or 9am Potential 9-day fortnight for the right candidate Up to 7.5% employer pension contribution Private healthcare Life assurance Full company sick pay, including up to 4 weeks at 100% following successful completion of probation Employee Assistance Programme Cycle to Work scheme Holiday purchase scheme Long service awards Training and development opportunities Employee discounts and wellbeing initiatives Why Apply? This is a key role within a growing manufacturing business where you will have genuine opportunity to shape the purchasing function, develop a team, improve systems, strengthen supplier relationships and deliver measurable commercial savings. If you are an experienced purchasing or supply chain professional looking for a role offering both strategic influence and hands-on responsibility, we would love to hear from you. To apply, please send your CV, salary expectations and notice period to (url removed) Alternatively, for a confidential discussion, please call Victoria on (phone number removed). All applications will be treated in the strictest confidence

Personal Assistant (Construction / FM) £32,000 - £38,000 DOE + Pension Scheme + Professional Development + Growth Potential + Salary Progression + Company Benefits Bolton Are you a Personal Assistant with a background in the building services or construction industries, looking to join a market-leading construction company that offers professional development and a supportive working environment? Would you like to work for a genuinely friendly and supportive team where the business is growing month by month and year by year? On offer is a Personal Assistant role where you will provide confidential, proactive, and professional administrative support to both Managing Directors, enabling them to focus on the strategic management and growth of the business. The postholder will be responsible for managing complex diaries, coordinating meetings and travel, preparing business documentation, and acting as a key point of contact for internal and external stakeholders. In addition, the role will undertake light office management duties to ensure the smooth day-to-day running of the Head Office and provide administrative support across the wider business where required. This company is a fast-growing building maintenance provider, carrying out refurbishments and refits for major clients across the UK, including national racecourses, commercial shops, and sports stadiums. The Role: Provide comprehensive administrative support to the Managing Director and Operations Director Proactively manage complex diaries, appointments, and meeting schedules Coordinate internal and external meetings, including preparing agendas and supporting documentation Take accurate meeting notes and distribute actions where required Organise business travel, accommodation, and itineraries Screen calls, emails, and correspondence, ensuring urgent matters are prioritised appropriatelyThe Person: Business Administration qualification or equivalent experienceIf you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV Keywords: Personal Assistant, PA, PA to Directors, Business Support, Office Management, Business Administration, Construction Administration Reference Number: BBBH26644 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Superior Games Limited, a Nigerian-based iGaming company, is seeking a Head of IT to oversee IT operations and infrastructure across the business.

PSD Group is seeking a seasoned Business Relationship Director for London (Hybrid) to lead technology and operations partnerships. You will drive strategic initiatives across insurance, technology and operations, balancing delivery with stakeholder management in a matrix environment.

Director, Technology Strategy & Architecture - SC and R&D.

Sales Operations, Revenue Operations or Commercial Operations within a B2B technology business. Senior Director of Sales Operations. This is a highly strategic leadership role, offering the opportunity to build and scale a best‑class Sales Operations capability that enables commercial growth, impr

Standard Life is seeking a Head of Cloud Platform to lead cloud architecture across the estate, focusing on AWS and secure-by-design engineering.You will define strategy, set guardrails, and partner with engineering, data, AI and security teams to deliver resilient, cost-effective solutions.You will

Innovid, a leading independent omnichannel ad tech platform, seeks a Senior Director, HR to lead the global People function for EMEA.

Successful candidates complete a brief test, then may contribute as paid participants who share real-world IT policy and operations knowledge to help researchers design better AI systems.

Director of Platform Operations. An accomplished operations and support leader with a strong track record. Experienced leading client support, service operations or service management at scale, ideally across multiple regions and enterprise clients.

Wella Company in the United Kingdom and Ireland seeks a Director of Premium Retail to drive profitable growth across premium beauty retail accounts, strengthening brand equity and consumer engagement.

With the approaching retirement of our current Director of Finance & Services, we are looking for an exceptional, entrepreneurial senior leader with proven ability to balance strategic and operational impact. The successful candidate will drive and deliver effective and efficient financial planning,

Cobalt Recruitment partnered fund administrator seeks an Associate Director in Client Operations in Central London.

The ideal candidate will have a degree in Health or Life Sciences, with at least 4-6 years of experience in clinical operations, and will possess strong leadership and organizational skills.

MMS Holdings Inc in London seeks a Director of Operational Efficiency & Technology Innovation to lead AI strategy and emerging technologies across MMS.

The Director, Premium Retail Channel is responsible for leading and accelerating profitable growth within premium beauty retail accounts while strengthening brand equity and consumer engagement. Director, Premium Retail (UK/Ireland).

Superior Games Limited, a Nigerian-based iGaming company, is seeking a Head of IT to oversee IT operations and infrastructure across the business.

Superior Games Limited, a Nigerian-based iGaming company, is seeking a Head of IT to oversee IT operations and infrastructure across the business.

Director, Technology Strategy & Architecture - SC and R&D.

Basic information Location Edinburgh, London, Manchester Business Line Technology & Transformation Job Type Permanent / FTC Date published 12-Aug-2026 Req # 24646 Job description Connect to your IndustryDo you want to help diverse organisations in the ER&I industry to develop and implement effective

Superior Games Limited, a Nigerian-based iGaming company, is seeking a Head of IT to oversee IT operations and infrastructure across the business.

Director, Technology Strategy & Architecture - SC and R&D.

Director, Technology Strategy & Architecture - SC and R&D.

Essential:Experience with manufacturing operations and shop floor, including knowledge of best practices within lean manufacturing methodologiesProven experience in defining Digital Manufacturing strategies, developing functional requirements, supporting solution design, building and test, developin

Full TimeWigan, Greater ManchesterPosted 3 hours agoReturn to Job SearchWe’re Hiring: Operations DirectorLocation: North West England, with regular travel to other UK offices and key project locationsReporting to: Managing DirectorIndustry: Construction & Engineering ConsultancySalary: Competitive

Operations Director – Cost & Commercial Management | Private SectorLocation: LondonSector: Corporate Real Estate, Retail, Hospitality, Leisure & Mixed-Use<st

Key responsibilitiesThe Group Operations Director will have full accountability for all operational performance across the group’s UK sitesLeading Directors and site managers across multiple manufacturin

As the Director of Client Payroll Operations, you will be responsible for overseeing and managing all aspects of our client payroll operations department responsible for the EMEA and APAC regions. What You Will Need • 15+ years of exper

Reporting directly to the Managing Director and working alongside the Commercial Director, you will lead a large operational framework including Operations Managers, Contract Managers, Supervisors, and direct labour/subcontractor workforces. They are seeking an experienced Operations Director to tak

DIRECTOR OF CUSTOMER JOURNEY, OPERATIONS & SYSTEMS. Support, mentor and develop the Head of Operations and wider Operations team. What is the salary for a Director of Customer Journey, Operations & Systems in the travel industry?.

We are seeking a highly experienced operations lead or operations director with extensive experience in an events / production agency environment. Operations Director - Technical Production / Exhibitions. Rare opportunity to join this global agency as an Operations Director within the events and exp

Experience as an Operations Director or Head of Operations within manufacturing or fabrication. As Operations Director, you will lead all operational functions across the business, ensuring efficiency, quality and customer delivery remain at the forefront. An exciting opportunity has arisen to join

Associate Director, Clinical Operations Lead (FSP). Associate Director, Clinical Operations Lead. This is an excellent opportunity for an experienced clinical operations professional to lead the operational strategy and end-to-end delivery of global clinical studies within a collaborative, matrix en

As the Director of Operations, you’ll lead the core Operations team. The Director of Operations is responsible for driving operational excellence and improving operational efficiency across the organisation in line with the overall business strategy. Work with other operations teams homed outside

This represents an outstanding opportunity for a high-calibre Operations Director to join an ambitious organisation with significant growth plans, where you will have the ability to make a genuine impact on the future direction and success of the business. Operations Director (Construction Equipment

We have been instructed on a search for a well known FM & Workplace services provider to appoint an Operations Director to lead a high-performing operational division delivering integrated facilities management solutions across the UK.

Operations Director with IRG Media. The Operations Director is a newly designed role focused on:. The Operations Director will make delivery predictable, team performance measurable and client success visible - setting new standards for how we structure and deliver our great work.