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\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Senior DevOps Engineer Location: WatfordWorking Pattern: Primarily office-basedSalary: £51,000 per annumHours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering \n \n • Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps.\n, • Design, build and maintain CI/CD pipelines and deployment automation processes.\n, • Maintain documented code repositories, configurations and infrastructure standards.\n, • Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised.\n, • Identify opportunities to automate processes and reduce manual operational effort.\n Applications & Platform Support \n \n, • Act as technical architect and subject matter expert for business-critical applications.\n, • Support application integration, upgrades, patching, optimisation and release management.\n, • Provide application support for core and non-core business systems.\n, • Collaborate with business owners and third-party vendors on troubleshooting and enhancements.\n, • Ensure applications are monitored, documented and maintained to minimise technical debt.\n Data & Database Management \n \n, • Support the design, implementation and enhancement of enterprise data warehouse solutions.\n, • Lead Extract, Transform and Load (ETL) processes and activities.\n, • Create, configure, maintain and support databases and database services.\n, • Optimise database performance, security and reliability.\n, • Support data integrations and reporting platforms.\n Infrastructure & Systems Support \n \n, • Provide platform support for applications and operating systems.\n, • Support system builds, upgrades, releases, patching and fault resolution.\n, • Maintain and optimise environments including: \n \n, • SQL Server\n, • MySQL\n, • PostgreSQL\n, • Microsoft Dynamics 365\n, • Learning Management Systems\n, • Student Information Systems\n, • Business Information Systems\n \n Incident, Change & Service Management \n \n, • Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels.\n, • Provide third-line technical support and escalation assistance.\n, • Participate in major incident management and root cause analysis.\n, • Maintain accurate records within the IT Service Management (ITSM) platform.\n, • Act as a permanent member of the Technical Change Board.\n, • Provide occasional out-of-hours support for critical incidents and upgrades.\n Project Delivery \n \n, • Support the delivery of strategic technology projects and programmes.\n, • Lead technical workstreams and project activities where required.\n, • Produce and maintain project documentation.\n, • Ensure solutions align with technical standards and organisational objectives.\n Leadership & Mentoring \n \n, • Mentor and support DevOps Engineers and technical team members.\n, • Contribute to technical skills development and knowledge sharing.\n, • Assist in maintaining technical skills matrices and training plans.\n, • Promote best practices across DevOps, cloud engineering and application support.\n, • Deputise for senior technical leadership when required.\n Key Skills & Experience Essential \n \n, • Strong experience with Microsoft Azure and Azure DevOps.\n, • Experience building and maintaining CI/CD pipelines.\n, • Experience supporting enterprise applications and business systems.\n, • Strong database administration and support experience.\n, • Experience with SQL Server, MySQL and PostgreSQL.\n, • Knowledge of ETL processes and data warehousing concepts.\n, • Experience with cloud infrastructure, automation and Infrastructure as Code.\n, • Strong troubleshooting and third-line support experience.\n, • Experience with monitoring, logging and application performance management.\n, • Scripting and automation skills.\n, • Experience working within Agile and DevOps environments.\n Desirable \n \n, • Microsoft Dynamics 365\n, • Data Warehouse technologies\n, • Learning Management Systems\n, • Terraform\n, • Kubernetes\n, • PowerShell\n, • Azure Data Factory\n, • Azure SQL\n, • Microsoft Fabric\n, • Cloud security and governance experience\n General Responsibilities \n \n, • Participate in training, development and continuous professional development activities.\n, • Maintain awareness of current technologies, industry trends and best practices.\n, • Promote equality, diversity and inclusion.\n, • Comply with all health, safety, safeguarding and security requirements.\n, • Deliver a consistently high standard of customer service.\n, • Undertake additional duties as reasonably required by management.\n Benefits & Additional Information \n \n, • Salary of £51,000 per annum\n, • Primarily office-based role in Watford\n, • Working hours 08:30 - 17:00 Monday to Thursday\n, • Early finish of 16:30 on Fridays\n, • Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment.\n Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment.\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Provide your feedback on BizChat\n \n \n \n \n \n \n \n \n \n \n

We offer a fantastic job and more We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:Competitive salaryGenerous discount of up to 30% off our fabulous products from day one.An annual enhanced discount to celebrate the day you joined our team.Retirement Savings plans which offer flexibility in the way you save for the future.Immediate Life Assurance from day one.A minimum of 22 days holiday per year which increases after a years service.Recognised qualifications, study support and structured career progression.Health and Wellbeing Scheme.Financial Wellbeing scheme.Give As You Earn scheme An easy way to support causes close to your heart.Real Rewards - exclusive discounts on groceries, travel and leisure.Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But thats not all, we are part of the worlds largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take youSignet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.Infrastructure Engineer Infrastructure EngineerLocation: Watford (Hybrid)Salary: Competitive + Bonus + Excellent BenefitsHelp build the technology behind some of the UK's best-loved jewellery brands.At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platformand we're investing heavily in its future.We're looking for an experienced Infrastructure Engineer to join our UK IT team and play a key role in supporting, maintaining and transforming our infrastructure as we continue our journey towards a cloud-first environment.If you enjoy solving complex technical challenges, working across a diverse technology estate, and taking ownership of critical systems, this is an exciting opportunity to make a real impact.What you'll be doingAs part of our Infrastructure team, you'll provide 3rd line infrastructure support while helping to deliver ongoing improvements across our on-premise and cloud environments.You'll be responsible for:Supporting and administering our UK infrastructure across servers, cloud platforms and networkingInvestigating and resolving complex 3rd line technical issuesDesigning and implementing proactive monitoring and alerting to prevent future incidentsManaging Windows Server environments, Active Directory, Group Policy and core infrastructure servicesSupporting our AWS and Azure cloud platforms as we continue to migrate services to the cloudWorking closely with internal IT teams and external technology partners to deliver infrastructure improvementsEnsuring all infrastructure changes meet security, compliance and governance standardsMaintaining clear technical documentation and automation scripts to improve operational efficiencyParticipating in an on-call rota and providing out-of-hours support during key retail trading periodsOur TechnologyYou'll gain exposure to a broad and evolving technology landscape including:Windows ServerActive Directory & Group PolicyOffice 365AWS (ECS, Amazon MQ, RDS, S3, Workspaces, VPCs)Microsoft AzurePowerShellMeraki networkingSQL ServerSolarWinds (or similar monitoring platforms)Remote Access technologiesWith around 150 Windows servers, multiple AWS environments and Azure services, there's plenty of opportunity to broaden your technical expertise.What we're looking forWe're looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership.You'll ideally have:Strong experience administering Windows Server environmentsGood knowledge of Active Directory, Group Policy and Windows infrastructureExcellent troubleshooting and technical problem-solving skillsExperience monitoring and supporting enterprise infrastructureKnowledge of cloud platforms such as AWS and/or AzureExperience creating technical documentation and automationStrong communication skills with the ability to explain technical issues clearlyA proactive, "can do" approach and the confidence to work independently when neededIt would be great if you also have experience with:PowerShell scriptingOffice 365 administrationNetworkingLinuxAWS services such as ECS, MQ and web applicationsSolarWinds or similar monitoring platformsWhy Signet?Technology plays a vital role in keeping our business runningfrom supporting our stores and support centres to enabling our digital growth.You'll join a highly skilled, collaborative IT team where your ideas are welcomed, your development is encouraged and you'll have the opportunity to work with modern cloud technologies while helping shape the future of our infrastructure.This is an environment where initiative is valued, continuous improvement is encouraged, and no two days are ever quite the same.What you'll bringYou'll be someone who:Takes ownership and delivers resultsEnjoys solving complex technical problemsThinks analytically and proactivelyWorks collaboratively across teamsStays calm under pressureHas a genuine passion for technology and continuous learningReady to join us?If you're looking for an opportunity where you can make a real impact, develop your cloud expertise and be part of a business investing in its technology future, we'd love to hear from you.Apply today and help shape the infrastructure that powers Signet Jewelers.TPBN1_UKTJ

Commercial Accounts & Operations ManagerLocation: HarrowSalary: £35,000 - £40,000 per yearJob type: Full-time, permanentBridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression!Responsibilities of the Commercial Accounts & Operations Manager:Build and maintain strong relationships with commercial clients and key stakeholders.Act as the primary contact for client enquiries, service reviews, complaints and escalations.Identify opportunities to improve client satisfaction, retention and business growth.Manage commercial enquiries from initial enquiry through to quotation and completion.Prepare accurate quotations, proposals and tender documentation.Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion.Identify opportunities for additional services, maintenance contracts and system upgrades.Coordinate reactive, planned and project work to meet client requirements and service levels.Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery.Monitor work progress, resolve delays and ensure effective communication throughout.Manage commercial projects from planning through to completion, ensuring delivery on time and within budget.Coordinate project plans, documentation, variations and client handovers.Work closely with technical teams to deliver effective and compliant solutions.Translate technical information into clear client communications and proposals.Lead, support and develop B2B office staff, promoting high standards of customer service and performance.Allocate workloads, conduct performance reviews and identify training and development needs.Support recruitment, onboarding and team development.Monitor commercial performance, profitability and work in progress.Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained.Support forecasting, reporting and revenue planning.Produce and present performance reports, highlighting trends, risks and improvement opportunities.Drive continuous improvement by enhancing processes, reporting and operational efficiency.Ensure compliance with company procedures, health and safety, quality standards and client requirements.Support audits, risk management and information security requirements.Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers.Requirements of the Commercial Accounts & Operations Manager:Proven managerial, supervisory or team-lead experience in a commercial service delivery environment.Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider.Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry.Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out.Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS).Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms.Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions.Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness.Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses.Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems.Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions.Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota.If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!TPBN1_UKTJ

Key responsibilities Support and maintain Cisco network infrastructure Provide 3rd line support across server and network environments Support Windows Server and Active Directory technologies Support Azure and Microsoft 365 environments Manage and troubleshoot firewalls and wider network security t

3rd Line Support Engineer (Microsoft 365, Azure, Intune, Azure Virtual Desktop) – direct path to Consultancy & Solution Architecture! A 3rd Line Support Engineer (Microsoft 365, Azure, Intune, Azure Virtual Desktop) is required by a growing Microsoft Partner investing heavily in Microsoft 365, Azure, Intune and Azure Virtual Desktop technologies. This is an excellent opportunity for a 3rd Line Infrastructure Engineer looking to move into Consultancy or Solution Architecture while working with enterprise Microsoft environments. You'll need: Experience as a 3rd Line Support Engineer within an MSP or enterprise environment. Strong experience with Microsoft 365, including Exchange Online, SharePoint Online, Microsoft Teams and OneDrive. 3rd Line support experience of Azure Virtual Desktop (AVD) Hands-on experience with Active Directory, Microsoft Entra ID, Microsoft Intune. Experience diagnosing and resolving complex Azure and Microsoft infrastructure issues. Experience acting as the technical escalation point for 1st and 2nd Line Engineers while working directly with customers. Citrix Virtual Desktop Infrastructure (VDI) experience would be beneficial.The role As a 3rd Line Support Engineer, you'll provide senior support across two key customer environments, resolving complex issues across Microsoft 365, Azure, Microsoft Intune, Microsoft Entra ID and Azure Virtual Desktop. You'll administer Microsoft 365, Azure, Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Entra ID, Microsoft Intune and Azure Virtual Desktop, carrying out root cause analysis and implementing permanent fixes. You'll also work closely with Project and Consultancy teams as new Microsoft environments transition into managed support. The role is predominantly home-based with occasional customer visits. If you're local, you'll spend 1-2 days per week in the Borehamwood office for collaboration, mentoring and technical development. Experienced remote candidates across the UK are also encouraged to apply. What's on offer? Clear progression from 3rd Line Support Engineer into Consultant, Solution Designer and Solution Architect. Microsoft-funded training and certifications across Microsoft 365, Azure, Microsoft Intune, Microsoft Entra ID and Microsoft Security. Mentoring from experienced Consultants and Architects. Exposure to enterprise Microsoft Cloud environments and the latest Microsoft technologies. Salary of £45,000 - £55,000.Location: Hybrid – Home-based with 1-2 days per week in Borehamwood (if local). Remote UK applicants will also be considered. If you're a 3rd Line Infrastructure Engineer looking to develop your skills across Microsoft 365, Azure, Microsoft Intune and Azure Virtual Desktop while progressing into Consultancy or Solution Architecture, apply now

Marks Consulting Partners are currently looking for a Scheme Manager to work with one of our Housing Association clients. What the Job Will be doing • Delivering an effective housing and tenancy management service across supported, sheltered and general needs schemes., • Carrying out regular estate, building and health & safety inspections, ensuring schemes remain safe, compliant and well maintained., • Monitoring fire safety systems, alarm testing, PEEPs and statutory compliance checks., • Managing the cleanliness, security and presentation of communal areas, working closely with contractors to resolve issues., • Supporting the letting of vacant properties and assisting with the voids process alongside Repairs and Asset teams., • Managing tenancy sign-ups and supporting new residents to successfully settle into their homes., • Monitoring rent accounts, promoting income collection and escalating arrears where appropriate., • Managing low-level anti-social behaviour cases, completing risk assessments and implementing action plans., • Supporting vulnerable residents by identifying safeguarding concerns and making referrals to relevant agencies., • Working with residents to sustain tenancies and providing advice on local services and support available., • Responding to resident enquiries and complaints, ensuring excellent customer service is delivered., • Promoting resident engagement by supporting community activities, meetings and consultation events., • Monitoring contractor performance and ensuring maintenance works are completed to the required standard., • Maintaining accurate tenancy, compliance and health & safety records using housing management systems. What You Will Need • Previous experience within Housing Management, Independent Living, Sheltered Housing or Supported Housing., • Good understanding of tenancy management and landlord responsibilities., • Experience working with older or vulnerable residents., • Knowledge of health & safety, fire safety and safeguarding within a housing environment., • Experience managing voids, tenancy sign-ups and resident enquiries., • Good understanding of rent collection and tenancy sustainment., • Excellent customer service and communication skills., • Ability to build positive relationships with residents, colleagues and external partners., • Strong organisational skills with the ability to manage a varied workload., • Good IT skills and experience using housing management systems and Microsoft Office

Job specification for the position of: Cyber Security Analyst Reporting to: IT Governance and Security Manager *OFFICE BASED IN WATFORD - FIVE DAYS PER WEEK - NON-NEGOTIABLE* Must have a British passport or ILR (Indefinite leave to remain) - *no sponsorship available* Purpose of the role: The cyber security analyst is responsible for the day-to-day tasks which protect the business from cyber threats and attacks. Based in Watford, at head office, this role gives an opportunity to contribute to cyber response and to identify cyber risks, helping IT to protect the company's systems. Role overview: working closely with the IT governance and security manager, contributing to cyber strategy administering IT security systems identifying, mitigating and escalating IT security incidents identifying deviations from IT security standards analysing logs and reporting relevant information reporting trends and threats in e-mail and web traffic, as appropriate analysing security information and producing relevant reports administering and evaluating cyber security questionnaires co-ordinating and scheduling penetration tests managing third-party forensic investigations completing cyber security posture-reporting supporting excellent cyber security design, with the ability to contribute to good cyber security practicesIn detail, the role will involve: log-analysing security posture-monitoring Trellix antivirus-reporting and some EPO management tasks secure physical and electronic destruction of sensitive data helping the business to protect sensitive information (e.g. encrypting data) educating and awareness through spam-testing; supporting the training teams with e-learning monitoring public and third-party feeds for emerging cyber trends performing cyber risk assessments co-ordinating cyber security incidents defining cyber policies and cyber standards assessing third-party suppliers' cyber standards keeping abreast of current and emerging threatsSkills required: understanding log management (at an analysis level only): Microsoft Windows and AD log structure network system log, e.g. Cisco and Checkpoint Office 365 and Defender security knowledge of Splunk the SIEM platform understanding of systems and integrity: Netwrix security solutions administration, including AD Auditor and Change Tracker Trellix and SkyHigh reporting and management, including Trellix antivirus-reporting and DLP using EPO operational security and incident management: experience of cyber security quickly analysing data and making decisions on security threatsSalary and benefits: competitive salary 25 days' paid holiday (plus bank holidays) pro rata; head-office bonus scheme; free shares (after 18 months with the company); private medical insurance; contributory pension scheme Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age

Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps. Design, build and maintain CI/CD pipelines and deployment automation processes. Maintain documented code repositories, configurations and infrastructure standards. Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised. Identify opportunities to automate processes and reduce manual operational effort. Applications & Platform Support Act as technical architect and subject matter expert for business-critical applications. Support application integration, upgrades, patching, optimisation and release management. Provide application support for core and non-core business systems. Collaborate with business owners and third-party vendors on troubleshooting and enhancements. Ensure applications are monitored, documented and maintained to minimise technical debt. Data & Database Management Support the design, implementation and enhancement of enterprise data warehouse solutions. Lead Extract, Transform and Load (ETL) processes and activities. Create, configure, maintain and support databases and database services. Optimise database performance, security and reliability. Support data integrations and reporting platforms. Infrastructure & Systems Support Provide platform support for applications and operating systems. Support system builds, upgrades, releases, patching and fault resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery of strategic technology projects and programmes. Lead technical workstreams and project activities where required. Produce and maintain project documentation. Ensure solutions align with technical standards and organisational objectives. Leadership & Mentoring Mentor and support DevOps Engineers and technical team members. Contribute to technical skills development and knowledge sharing. Assist in maintaining technical skills matrices and training plans. Promote best practices across DevOps, cloud engineering and application support. Deputise for senior technical leadership when required. Key Skills & Experience Essential Strong experience with Microsoft Azure and Azure DevOps. Experience building and maintaining CI/CD pipelines. Experience supporting enterprise applications and business systems. Strong database administration and support experience. Experience with SQL Server, MySQL and PostgreSQL. Knowledge of ETL processes and data warehousing concepts. Experience with cloud infrastructure, automation and Infrastructure as Code. Strong troubleshooting and third-line support experience. Experience with monitoring, logging and application performance management. Scripting and automation skills. Experience working within Agile and DevOps environments. Desirable Microsoft Dynamics 365 Data Warehouse technologies Learning Management Systems Terraform Kubernetes PowerShell Azure Data Factory Azure SQL Microsoft Fabric Cloud security and governance experience General Responsibilities Participate in training, development and continuous professional development activities. Maintain awareness of current technologies, industry trends and best practices. Promote equality, diversity and inclusion. Comply with all health, safety, safeguarding and security requirements. Deliver a consistently high standard of customer service. Undertake additional duties as reasonably required by management. Benefits & Additional Information Salary of £51,000 per annum Primarily office-based role in Watford Working hours 08:30 - 17:00 Monday to Thursday Early finish of 16:30 on Fridays Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment. Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment. Provide your feedback on BizChat

Commercial Accounts & Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Commercial Accounts & Operations Manager: · Build and maintain strong relationships with commercial clients and key stakeholders. · Act as the primary contact for client enquiries, service reviews, complaints and escalations. · Identify opportunities to improve client satisfaction, retention and business growth. · Manage commercial enquiries from initial enquiry through to quotation and completion. · Prepare accurate quotations, proposals and tender documentation. · Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion. · Identify opportunities for additional services, maintenance contracts and system upgrades. · Coordinate reactive, planned and project work to meet client requirements and service levels. · Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery. · Monitor work progress, resolve delays and ensure effective communication throughout. · Manage commercial projects from planning through to completion, ensuring delivery on time and within budget. · Coordinate project plans, documentation, variations and client handovers. · Work closely with technical teams to deliver effective and compliant solutions. · Translate technical information into clear client communications and proposals. · Lead, support and develop B2B office staff, promoting high standards of customer service and performance. · Allocate workloads, conduct performance reviews and identify training and development needs. · Support recruitment, onboarding and team development. · Monitor commercial performance, profitability and work in progress. · Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained. · Support forecasting, reporting and revenue planning. · Produce and present performance reports, highlighting trends, risks and improvement opportunities. · Drive continuous improvement by enhancing processes, reporting and operational efficiency. · Ensure compliance with company procedures, health and safety, quality standards and client requirements. · Support audits, risk management and information security requirements. · Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers. Requirements of the Commercial Accounts & Operations Manager: · Proven managerial, supervisory or team-lead experience in a commercial service delivery environment. · Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider. · Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry. · Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out. · Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS). · Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms. · Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions. · Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness. · Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses. · Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems. · Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions. · Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota. If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now

IT Support Engineer (1st / 2nd Line) Location: Hoddesdon Salary: Competitive Contract: Permanent, Full Time Travel: Occasional travel to sites across UK&I Yolk Recruitment is supporting a growing organisation with the recruitment of an IT Support Engineer to join its internal IT team. This is a hands-on 1st and 2nd line role supporting users across a multi-site environment. You'll take ownership of incidents from initial triage through to resolution, working across Microsoft 365, Active Directory / Entra ID, endpoint security and general desktop support. What you'll be doing Providing 1st and 2nd line support across desktops, laptops, mobiles, printers and peripherals Managing and resolving support tickets in line with SLAs Supporting Microsoft 365 including Outlook, Teams, OneDrive and SharePoint Managing users and access through Active Directory / Entra ID Supporting MFA, Conditional Access and Microsoft Defender Deploying and managing devices through Microsoft Intune / Endpoint Manager Supporting joiners, movers and leavers Assisting with patching, vulnerability remediation and endpoint security Supporting IT asset, licence and subscription management Troubleshooting basic networking and connectivity issues Maintaining IT documentation and knowledge base articles What you'll bring You'll have previous experience within an IT Support, Helpdesk or Desktop Support position, alongside: Strong Windows desktop support experience Good working knowledge of Microsoft 365 Experience with Active Directory / Entra ID Exposure to Microsoft Defender / Advanced Threat Protection Basic networking knowledge Experience supporting remote or multi-site users Strong troubleshooting and communication skillsExperience with Microsoft Intune, Azure, Dynamics 365 Business Central, Power Platform, Paxton, Time & Attendance systems or Splicecom PBX would be advantageous, but isn't essential. What's in it for you? You'll join a collaborative IT team operating in a modern Microsoft-first environment, with exposure to cloud, security and endpoint management technologies. There's also genuine scope to develop towards senior support, infrastructure or specialist positions. Ready to Apply? Contact Jack Winder to find out more. Please apply with a CV and a cover letter outlining why you're perfect for the role. Know someone great for the job? We offer a referral scheme-just get in touch! Note: We do our best to respond to every application, but due to volume, we can't always guarantee it. If you haven't heard back within 7 days, unfortunately, you haven't been successful this time. Keep an eye on our site for new opportunities

Help Desk Supervisor Location: This role will be primarily based at our Botanica Ditton Park site. We are planning to relocate to Botanica Ditton Park from January 2027. Until then, the role will be based at our current Farnborough office. Siemens Smart Infrastructure - Buildings helps create safe, sustainable and energy-efficient buildings through innovative building technologies, services and solutions. We're seeking a Supervisor to lead our Customer Service Support Office team, ensuring the delivery of excellent customer service and operational performance across our UK service business. Working closely with the Head of Service, you'll drive team performance, oversee key service administration activities and champion continuous improvement to deliver against customer expectations and business objectives. Please note: this role requires candidates to have current and permanent right to work in the UK. We are unable to support visa applications for this position. Key Responsibilities Lead, coach and develop the CSSO team, driving high performance, engagement and a culture of accountability, continuous improvement and excellent customer service. Manage team performance, workload planning, attendance and resources to ensure service levels and operational priorities are consistently achieved. Monitor and improve performance against key operational KPIs, using data and reporting to identify trends, drive improvements and support business objectives. Act as the escalation point for operational and customer service issues, ensuring effective resolution and a positive customer experience. Collaborate with Service Managers, Engineers, Sales teams and customers to support service delivery, account performance and operational goals. Oversee service administration activities, including engineer scheduling and dispatch, maintenance planning, invoicing, quotations and service documentation. Ensure procurement, contract administration and operational processes are managed effectively and in line with company policies and governance requirements. Support compliance, health & safety and RAMS activities, promoting a strong culture of safety, risk management and operational excellence. Identify and implement process improvements, supporting change initiatives, new systems and operational efficiencies across the function. Produce performance reports and operational updates for senior leadership, providing insight and recommendations for continuous improvement. About You: We're looking for a collaborative and results-driven leader with a passion for customer service excellence. You'll be an effective coach and communicator, able to inspire high performance, build strong stakeholder relationships and drive continuous improvement. With a proactive and adaptable approach, you'll thrive in a fast-paced environment while maintaining a strong focus on quality, efficiency and customer satisfaction. Proven experience leading and developing teams within a service operations, facilities management, engineering support or similar operational environment. Demonstrable experience managing performance against KPIs, service levels and operational targets. Strong leadership, coaching and people management skills, with the ability to drive engagement and performance. Experience managing operational workflows, service administration processes and competing priorities within a fast-paced environment. Strong analytical, planning and organisational skills, with the ability to identify trends and implement improvements. Excellent communication and stakeholder management skills, with the ability to build effective relationships with customers and colleagues at all levels. Proficient in Microsoft Office, particularly Excel, Word, Outlook and PowerPoint. Desirable Skills & Experience Experience within Fire & Security, Facilities Management, Building Services, Engineering Services or a similar service-led environment. Understanding of health & safety compliance, including RAMS, permits and related governance processes. Experience with service management, scheduling, workforce management or invoicing systems. Knowledge of SLA management, customer reporting and strategic account support. Understanding of procurement and goods receipting processes. What can we offer? Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days! We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements. #LI-AD1 #CVL-PLC

Streetworks Coordinator | Infrastructure Join a Major Infrastructure Contractor with a Strong Future Are you an experienced Streetworks Coordinator looking to join a business that's growing, investing and winning major projects? We're recruiting on behalf of one of the UK's leading civil engineering and infrastructure contractors - a business with a substantial secured order book and a strong pipeline of work across the water, highways, energy, utilities and built environment sectors. With continued investment, long-term frameworks and ambitious growth plans, there's never been a better time to join. This is a hybrid role, with 4 days per week based in the office, so you'll need to live within approximately one hour of the office location to support close collaboration with operational teams. If you're looking for stability, career development and the opportunity to work on nationally significant infrastructure projects, we'd love to hear from you. The Role As Streetworks Coordinator, you'll play a vital role in ensuring projects are delivered safely, efficiently and in full compliance with NRSWA legislation. Working closely with project teams, local authorities and utility providers, you'll coordinate permits, programmes and traffic management activities that keep projects moving. Key Responsibilities • Manage Streetworks permits from application through to completion using Street Manager., • Liaise with Highway Authorities, local councils and operational teams to coordinate planned works., • Ensure compliance with NRSWA legislation and minimise the risk of delays, penalties and non-compliance., • Coordinate road closures, parking suspensions, bus stop suspensions and other third-party approvals., • Manage Section 50 licences, Section 74 charges and Fixed Penalty Notices (FPNs)., • Maintain accurate programmes and Streetworks schedules., • Produce reports, KPI data and performance updates., • Support audits, compliance reviews and continuous improvement initiatives. What We're Looking For Essential • Previous Streetworks coordination or permit management experience., • Strong knowledge of NRSWA legislation and Streetworks processes., • Experience using Street Manager or similar permit management systems., • Excellent organisational skills and attention to detail., • Strong communication skills with the ability to build relationships across multiple stakeholders., • Competent with Microsoft Office. Desirable • Experience working within utilities, civil engineering or infrastructure., • Knowledge of traffic management coordination., • Ability to prioritise multiple projects in a fast-paced environment. What's On Offer? • Competitive salary and comprehensive benefits package., • Hybrid working (4 days in the office)., • 25 days annual leave plus bank holidays., • Private medical cover., • Life assurance., • Employee Assistance Programme., • Flexible benefits and salary sacrifice schemes., • Ongoing training and genuine career progression., • The opportunity to work on long-term infrastructure frameworks with excellent job security. Why Join? This is an excellent opportunity to become part of a contractor that's experiencing significant growth and has real momentum behind it. With a substantial secured order book spanning multiple infrastructure sectors, you'll be joining a business that can offer long-term stability, varied projects and genuine opportunities to develop your career. If you enjoy working in a collaborative environment where your contribution has a direct impact on project success, we'd love to hear from you

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

The role requires strong experience in DLP policy design, Microsoft Security & Compliance technologies, and the ability to influence stakeholders across the business. You will design policies and governance across a large Microsoft environment, with a focus on shaping approach rather than hands-on i

Milton Keynes City Council is seeking an ICT Security Analyst to join the ICT service in Milton Keynes. The ICT Security team protects the council's systems, data and digital services to keep operations secure and reliable for residents. You will help set security policies, standards and guidance, m

This hands-on position focuses on boosting the cyber security posture within a Strategic Infrastructure Microsoft environment. You will implement security controls across Microsoft technologies, manage identity/access controls, and lead remediation efforts after penetration testing engagements. Pont

Sales Consultant specializing in Microsoft Security solutions, targeting new business in the UK.

Do you have the ambition to make a meaningful impact on the lives of autistic children and young people?.John's, we have a proud history of making a positive difference to the lives of young people, We are now looking for incredible Residential Support Workers to help us continue making that differe

Early Learning Support Worker (Supply).Renfrewshire Council are looking to recruit enthusiastic and caring early learning support workers for our general supply pool.Appointable candidates will be required to work on a temporary basis covering short or long-term requirements within early learning an

Support Worker (Learn Dis) REF: HSCP/.Salary: Grade 3 £27,992 - £28,610 �

With three decades of experience supporting people across health and social care, at Newcross Healthcare we believe in doing what is right, even when no one is watching.Every voice matters and every person counts.Compassionate hearts deliver exceptional care, and great care is never delivered alone.

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Our client is seeking an experienced and immediately available Interim Chief Information Security Officer (CISO) to provide strategic and operational cyber security leadership during a critical phase of security and risk maturity. The successful candidate will be responsible for leading and enhancin

Are you looking for a warehouse job in Yeovil where you'll be valued, supported and make a real difference? We're looking for a Warehouse Operative to join our friendly and growing client based in Yeovil on a temp to perm basis.This is more than just picking and packing, every order yo

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Job Title: Warehouse Production Operative Location: DN16, Scunthorpe Shift: Monday to Friday, 6:45am – 3:30pm Pay: £12.Type: Temp to Perm Opportunity Start Date: Immediate Starts Available Venatu Recruitment Group are recruiting Warehouse Production Operatives on behalf of our clien

Entry Level IT Support Engineer - IT in Primary Schools.K - £29K dependent on experience, knowledge and skills.Reliable access to a vehicle is.You will be required to travel to sites primarily in the South West Herts area.Con Ed is an award winning, successful, small Watford-based business.For the

Apply today to work as a Warehouse Operative for our client's busy site.Staffline is recruiting for Warehouse Operatives in Brighouse.Applicants from the following areas: Halifax, Brighouse, and Huddersfield would be perfect for this role! The rates of pay are: - Day £12.This is a full

Warehouse Operative Day Shift.Monday to Friday, 7:30am5:00pm.An excellent opportunity has arisen for an experienced Warehouse Operative to join a successful and well-established distribution business in Weybridge.The company distributes thermoplastic sheet, rod and tubing to customers throughout th

Warehouse Operative - Late shift We are recruiting warehouse operators to work within an old-fashioned warehouse starting from 1st September - 30th October 2026.Please note there is a possibility this time frame may be extended.Location: Welwyn Garden City Shift time 14.Monday to Friday with the p

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Do you want to join an IT Support Engineer leading global provider in projection and display technology as part of their support team whilst also working on a variety of projects from migrations to cyber security?. Microsoft 365 administration tasks.

As a leading technology company in the area of connected security systems, NW Security Group Limited offers cutting-edge, intelligent video surveillance and access control solutions to business customers and public sector organisations throughout the UK. Youll have the chance to join a quality-focus

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Job Title: Container Unloader – Snetterton (NR16 2JU) Pay Rate: £12.Hours: 07:30 – 16:00, up to 4 days per week About the Role: Straight Forward Recruitment are looking for reliable and hardworking people to join one of our clients based in Snetterton.This is a han

DO YOU NEED A JOB? - WE HAVE THE PERFECT ROLE FOR YOU!.We are Hiring for Warehouse operatives!.General warehouse operatives needed for a fast-paced, busy warehouse inAvonmouth, Bristol.This isa great opportunityto work for one the UKs largest high street retailers!.General warehouse operative duties

The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco.

WAREHOUSE OPERATIVE PACKING SCUNTHORPE IMMEDIATE STARTS ONGOING ROLES ROTATING SHIFTS Due to increased workloads our client, a fantastic packaging company, are now looking for warehouse operatives to join their team This role is a ROTATING SHIFTS role so you must be able to work

Support Worker Supported Living & Complex Care.Full-time, Part-time and waking night positions available.Up to 33 days holiday per year.Paid induction and comprehensive training (including complex care).Ongoing supervision and development opportunities.Career progression within a growing service.Su

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Healthcare Support Worker - Live In (Complex Care).Superior Healthcare is recruiting.The client also has neurological bowel needs and requires a hoist for all transfers and safe repositioning.She is very independent and values care that protects her dignity, choice, and control.This role is ideal fo

Specialist Behavioural Support worker.We're looking for a kind, compassionate and resilient Specialist Behavioural Support worker to join our Learning disabilities Social Care Service in Tower Hamlets.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home her

A great opportunity to work with an established and growing care company providing residential live in support for children and teenagers with challenging behaviour.They are always growing and take pride in the support they give the children – they believe that setting them up with the life sk