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Resident Liaison Officer - Social Housing Planned Works Based in Harrow/North West London Full time, permanent £30-34k+ car allowance \n We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Harrow/North West London. \n It will be your responsibility to develop posit... \n \n ZIPC1_UKTJ

Our client, a prestigious banking brand who has been situated in the UK for nearly 50 years, is seeking a new Relationship Support individual. This excellent commercial banking brand has strong business lines into residential mortgages, BTL and commercial real estate lending. The role will see you in a front line role supporting Business Relationship Managers and support them in effective client portfolio management. \n \n The Relationship Support Officer (RSO) is responsible for supporting the Relationship & Branch Manager in delivering a high standard of customer service, client onboarding, AML/KYC compliance, branch operations and administrative support activities. \n \n The role acts as a key point of contact for customers and assists with account opening, customer due diligence, ongoing KYC reviews, locker operations, cash handling activities, account maintenance and various operational processes. The RSO will liaise with internal departments to ensure customer requests are processed efficiently and in accordance with regulatory and Bank requirements. The role also provides administrative support to the Relationship & Branch Manager in relation to credit processing activities, including documentation gathering, system uploads, tracking approvals and maintaining records. \n \n The bank is located in Tooting and would require you onsite 5 days per week. The role is a strict 9am - 5pm (so no long hours required). \n \n Relationship & Customer Support \n Act as a first point of contact for customer enquiries through telephone, email and face-to-face interactions. \n Deliver excellent customer service and ensure timely resolution of client requests. \n Support the Relationship & Branch Manager with customer meetings, follow-up actions and correspondence. \n \n Branch Operations & KYC / AML Processing \n Process cash deposits and withdrawals in accordance with Bank procedures. \n Assist with operational controls to ensure compliance with internal policies and procedures. \n Process new onboarding request and perform AML & KYC requirements for new as well as existing clients. \n \n Locker Operations \n Administer locker opening, renewals, closures and customer access procedures. \n Ensure locker operations are conducted in accordance with Bank policies and procedures. \n \n Credit Administration Support \n Assist the Relationship & Branch Manager with credit administration activities. \n Upload customer and facility information onto the Bank's systems. \n Coordinate with Credit Administration, Operations and other internal teams regarding documentation requirements. \n \n Management Information & Reporting \n Assist in preparing various branch MIS reports and management information submissions. \n Produce periodic reports as required by management. \n \n Compensation \n The role offers a generous starting base of £35,000 plus banking benefits and a yearly bonus with yearly salary reviews. Your first year you should earn approx £42,000 - £45,000 total compensation.

Customer Liaison Officer \n Location: Harrow \n Contract: Full-Time | Permanent \n Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm \n About Our Client \n Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. \n With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. \n Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. \n Overview of the Role \n As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. \n Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. \n Key Responsibilities \n\n • Provide consultation and support to residents before, during, and after works are completed.\n, • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle.\n, • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented.\n, • Maintain resident information securely in accordance with GDPR and data protection requirements.\n, • Respond promptly and professionally to resident enquiries, concerns, and complaints.\n, • Manage the resident engagement process in line with client and project requirements.\n, • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams.\n, • Organise and attend resident consultation events, information sessions, and one-to-one meetings.\n, • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required.\n, • Complete resident profiling to support effective project planning and communication.\n, • Coordinate access arrangements and schedule appointments with residents.\n, • Prepare and distribute resident communication packs for new projects.\n, • Support social value initiatives by identifying and participating in community engagement activities and local events.\n\n \n Skills & Experience \n Essential \n\n • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector.\n, • Full UK Driving Licence.\n, • GCSEs (or equivalent) including English and Maths.\n, • Excellent organisational skills with the ability to manage a varied workload.\n, • Strong customer service and communication skills.\n, • Good understanding of construction site health and safety practices.\n, • Ability to build positive relationships with residents and stakeholders at all levels.\n\n \n Desirable \n\n • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes.\n, • Knowledge of retrofit or decarbonisation projects.\n, • Experience supporting community engagement or social value initiatives.\n\n \n What's on Offer \n\n • Competitive salary with car allowance.\n, • Enhanced pension contributions.\n, • Healthcare cash plan.\n, • Enhanced maternity benefits.\n, • Employee Assistance Programme.\n, • Ongoing training and continuous professional development opportunities.\n, • Excellent career progression within a growing organisation.\n\n \n Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Guardian Manager / Property Manager – London \n Salary: £35,000 + Commission \n Location: London \n Sector: Property Management / Property Guardianship / Residential Property \n Are you an experienced Property Manager, Lettings Manager, Property Guardian Manager, Resident Manager or Accommodation Manager who enjoys combining property management with customer relationships, occupancy and commercial responsibility? \n This is an exciting opportunity to join a successful and growing property management and property guardianship business, taking responsibility for a portfolio of properties and the Guardians who occupy them. \n This is far more than a traditional Property Manager position. You'll manage the complete Guardian journey, from attracting prospective occupants and conducting property viewings through to onboarding, occupancy management, Guardian engagement, property visits, compliance and ultimately property handbacks. \n With a £35,000 basic salary plus commission, this role would suit a commercially minded property professional who enjoys working with people, solving problems and taking genuine ownership of their portfolio. \n The Role \n Reporting to the Head of Guardian Management, you'll act as the primary point of contact for Guardians while ensuring properties maintain optimum occupancy levels and are managed professionally, efficiently and compliantly. \n Your responsibilities will include: \n\n • Managing a portfolio of Guardians and residential/property guardian accommodation.\n, • Conducting property and room viewings and converting enquiries into new occupants.\n, • Achieving room sales, occupancy and portfolio KPIs.\n, • Working closely with Marketing to attract prospective Guardians and generate enquiries through channels including SpareRoom and online property platforms.\n, • Managing the complete Guardian onboarding process, clearly explaining responsibilities, expectations and Licence Agreements.\n, • Building strong relationships with Guardians and Head Guardians through regular communication and property visits.\n, • Proactively managing Guardian welfare, resident relations and engagement.\n, • Ensuring Guardians remain compliant with Licence Agreements, property rules and behavioural standards.\n, • Managing difficult or sensitive Guardian situations professionally while balancing customer care with commercial requirements.\n, • Responding quickly to issues identified through property inspections and inspection reports.\n, • Managing property visits and ensuring any resulting actions are completed.\n, • Liaising with Finance regarding payment issues, arrears and delayed payments.\n, • Working alongside Legal to maintain contractual and legal compliance.\n, • Serving notices where required and managing the associated Guardian communication.\n, • Coordinating property handbacks, ensuring they are completed promptly and efficiently.\n, • Ensuring vacated rooms are cleared, prepared and available for re-letting/resale as quickly as possible.\n, • Maintaining accurate Guardian and property information using the company's CRM/property management system.\n, • Managing property keys accurately and securely.\n, • Responding to Guardian queries by telephone, email and CRM, taking ownership through to resolution.\n, • Producing regular reports covering occupancy, available properties, viewings, Guardian issues and property matters.\n, • Working closely with Business Development, Marketing, Finance, Legal and Property teams.\n, • Supporting competitor analysis and researching local markets when launching new properties.\n, • Ensuring appropriate Health & Safety, Data Protection and property compliance standards are maintained.\n\n About You \n We're looking for someone who combines excellent property management and customer service skills with a strong commercial instinct. \n You may currently be working as a: \n Property Manager | Guardian Manager | Lettings Manager | Residential Property Manager | Tenancy Manager | Resident Manager | Accommodation Manager | Housing Officer | Housing Manager | Build-to-Rent Manager | Property Coordinator | Community Manager | Block Manager | Portfolio Manager \n Previous property guardianship experience would be advantageous, but isn't essential. We're equally interested in candidates from residential lettings, property management, Build to Rent (BTR), PBSA/student accommodation, serviced accommodation, co-living or housing environments. \n You'll ideally have: \n\n • Experience within property management, lettings, residential accommodation or housing.\n, • Strong tenant, resident, Guardian or customer relationship management skills.\n, • A commercial approach with the confidence to conduct viewings and achieve occupancy or room sales targets.\n, • Experience managing challenging customer or resident situations.\n, • Excellent communication and relationship-building skills.\n, • Strong organisation and the ability to manage multiple properties, occupants and priorities simultaneously.\n, • Experience working with CRM or property management software.\n, • Confidence dealing with compliance, Licence Agreements, notices and property procedures.\n, • A proactive approach to property inspections, maintenance issues and problem resolution.\n, • Strong attention to detail and accurate record keeping.\n, • The ability to work collaboratively with internal departments including Sales, Business Development, Marketing, Finance and Legal.\n\n Why Apply? \n This is a varied, people-focused property role where no two days are the same. You'll have genuine ownership of your portfolio and play a key role in ensuring properties are occupied quickly, Guardians receive a high standard of service and clients' properties are professionally managed. \n You'll also have the opportunity to earn commission in addition to your £35,000 basic salary, giving you the ability to directly benefit from your commercial performance. \n If you're an experienced Property Manager, Lettings Manager, Guardian Manager or residential property professional looking for a position combining property management, lettings, occupancy, customer relationships and commercial responsibility, we'd love to hear from you. \n Apply today for immediate consideration. \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Keywords: Property Manager, Property Management, HMO, Compliance, Licensing, Utilities Management, Council Tax, Business Rates, VOA, Housing Regulations, Property Inspections, Facilities Management, UK Property Jobs \n \n

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities • Provide consultation and support to residents before, during, and after works are completed., • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle., • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented., • Maintain resident information securely in accordance with GDPR and data protection requirements., • Respond promptly and professionally to resident enquiries, concerns, and complaints., • Manage the resident engagement process in line with client and project requirements., • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams., • Organise and attend resident consultation events, information sessions, and one-to-one meetings., • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required., • Complete resident profiling to support effective project planning and communication., • Coordinate access arrangements and schedule appointments with residents., • Prepare and distribute resident communication packs for new projects., • Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector., • Full UK Driving Licence., • GCSEs (or equivalent) including English and Maths., • Excellent organisational skills with the ability to manage a varied workload., • Strong customer service and communication skills., • Good understanding of construction site health and safety practices., • Ability to build positive relationships with residents and stakeholders at all levels. Desirable • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes., • Knowledge of retrofit or decarbonisation projects., • Experience supporting community engagement or social value initiatives. What's on Offer • Competitive salary with car allowance., • Enhanced pension contributions., • Healthcare cash plan., • Enhanced maternity benefits., • Employee Assistance Programme., • Ongoing training and continuous professional development opportunities., • Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Resident Liaison Officer - Social Housing Planned Works. We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Harrow/North West London. It will be your res

Job overview Haydon is a large, friendly and creative school in North West London, judged Good by Ofsted. We are seeking a proactive, organised and committed Health and Safety Officer to join our friendly and dedicated Operations Team. This is an important role in supporting the school to maintain a safe, compliant and positive environment for our students, staff and visitors. Working collaboratively across the school, you will play a key role in promoting a strong culture of health and safety, ensuring statutory requirements are met and contributing to the continuous improvement of our premises, systems and working practices. We are looking for someone who is passionate about creating safe, inclusive and well-managed environments and who can bring a practical, solution-focused approach to the role. The Role: ensure the implementation of health, safety and sustainability arrangements and procedures. To develop and implement health, safety and sustainability arrangements and policies in line with legal requirements. To establish and maintain accurate monitoring and recording systems and produce reports as required. To undertake HS&S audits, accident investigations, risk assessments and other investigations as required. To produce reports and action plans and ensure these are completed within deadlines. Oversee the work of cleaning staff To liaise with outside agencies as required. Ensure the school meets its legal obligations in regards to Health, Safety and Sustainability (HS&S) Ensure that all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated. Ensure Haydon School meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting. Undertake accident and incident investigations, recommend remedial action and track the actions through to completion as appropriate. Act as the lead for site security, ensuring the site is safe for students, staff and visitors. Act as the lead for premises-related health and safety, ensuring compliance with legislation (HASAW, COSHH, asbestos, water hygiene, PAT testing, fire safety, etc.) ensuring all documentation is in place. Ensure school minibuses are maintained, insured, cleaned and in good operating conditions. Complete HS&S inspections, audits, risk assessments and advise on actions and track completion. Implement and manage projects in respect to HS&S. Ensure the completion and regular review of risk assessments for all work equipment and operations. Oversee H&S matters in connection with all student trips / excursions / extra-curricular activities and Duke of Edinburgh activities. Ensure that all accidents are documented, investigated and recommended improvements implemented. Ensure that safety inspections are carried out, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed and employees are aware of their responsibilities. Co-ordinate the development of health & safety policies, systems of work and procedures. Establish a structured programme of health & safety training throughout the school. Ensure full and accurate health and safety and training records are maintained. Establish a full programme of documented health & safety inspections, audits and checks. Liaise with external health & safety consultants in the provision of training programmes and health and safety services. Take part in the Health & Safety Committee meetings. Ensure that all agreed action points are completed within deadlines. Keep up to date with all aspects of relevant health, safety & welfare at work legislation and communicate relevant changes to the business. Provide regular reports on relevant health and safety activities and operational activities. Undertake routine inspections of the site and inspect equipment and machinery to observe possible unsafe conditions and schedule routine maintenance for plant and equipment across the site Track building upkeep as well as anticipated long and short term improvements and maintenance Carry out all administration associated with the role varying from processing orders, upkeep of maintenance schedules, update and record keeping of all documentation, maintenance of school minibuses to asset registers across the site To take all reasonable steps to minimise loss or damage to the property of the school, its employees or the other users of the site and protect the overall security of the site. To maintain accurate record keeping. Any other reasonable duties which may be required by management from time to time. Reasons to work at Haydon school: All teaching staff get a laptop; Two-week October half-term holiday; More generous upper pay scale; Automatic pay progression up the main teaching pay scale; High potential for career progression; Department offices; Only one directed meeting per week; Meeting free weeks spaced out throughout the year and an encouragement to leave work early; Flexible personalised CPD programme; Subsidies for appropriate academic studies; Discounted on site nursery places; Staff social events; Free on site flu vaccinations; Long service award -Enjoy a well deserved day off with full pay during term time; Free subscription to the Employee Assistance Programme for individual advice/counselling; Free access to the Education Support Partnership for advice on work and personal matters; Flexible working opportunities. Approx. 20% of teachers are part-time. Family friendly Leave of Absence policy; Balanced and well planned calendar - deadlines and parents evenings are well spaced out; Only three data drops per year group per year and no written reports; Email curfew (no evening, weekend and holiday emails); Wide variety of extracurricular activities; Opportunity to accompany students on trips in UK and abroad; Working area in staff room with computers and printers; Ample car parking on site; Free tea and coffee; Photocopiers in all subject areas; Use of apps to reduce workload and increase collaborative sharing e.g. Satchel, Bromcom, Google Drive; Centralised data analysis department; Support with exams - the school will pay exam fees and allow the exam to be taken at the school; Receipt of personal deliveries to school; Wellbeing awareness days; Induction days for all teaching staff before starting work; ECTs all have a subject specialist mentor and a teacher buddy; Annual staff survey Sabbatical and career break leave policy; Staff garden; Access to a well-equipped gym; Non graded lesson observations; Discounted membership at nearby Gym and Leisure Centre; Opportunity to lead whole school projects; Governor afternoon tea events for staff feedback We have a very large sixth form and encourage our staff to teach to A-level. Probation periods apply for both Teaching and non-teaching staff. Please click on the apply button below to complete the application form for this role. Joining Haydon might just be the best decision you ever made. We reserve the right to interview as and when applications are received. CV's will not be accepted Application and covering letter should be sent to HR Department or visit our website. If you would like to discuss the post or require further information please contact HR Department To find out why were so proud of Haydon School, visit our website now or check us out on twitter. Haydon School is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers must share this commitment. To promote a safe environment for students, Haydon School employs a strict selection and recruitment policy which includes all statutory checks on staff and regular volunteers including Enhanced DBS (disclosure and barring service) checks. JBRP1_UKTJ

Job Role - Residential Care Assistant Manager Location - Barnet Salary - £34,000 - £36,000 DOE Job Type - Permanent Our client is looking for an experienced Elderly Care Professional to join their team. You maybe an experienced Senior Care Assistant that wants to progress to your next step or an existing Assistant Manager who is looking for their new challenge. The successful candidate will be required to work every other weekend and one week (Apply online only) and another week (Apply online only)hrs. You will have two days off in the week when you do work weekends. Main Responsibilities To assist the Manager and Deputy Manager in the running of the home in an efficient and caring manner. Be responsible for the supervision of staff. Work in a direct care capacity on a day-to-day basis. To be directly responsible to the Home Manager, or their appointed representative in respect of all duties performed. Subject to the terms and conditions of the contract of employment. Ensure that the home is operating to a high standard and acceptable to the requirements of the proprietors, the Local Authority, Social Services and the Fire Prevention Officer. To assist in the development, implementation and maintenance of appropriate training for staff. To have designated responsibility for the ordering, recording, administration and disposal of the Homes medication system. Assisting with maintaining adequate staffing levels and the correct mix of staff. QUALIFIVCATIONS & EXPERIENCE Must hold at least a NVQ Level 3 in Health & Social Care. Experience in dementia care

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

Customer Service Officer Watford Salary: £30,386 (pro rata) 6 Month Fixed Term Contract, 37 hours per week (office-based) The Vacancy Introduction to the role We work with our customers and communities to change lives, and we’re looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. As a Customer Services Officer, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within acall centre. Role purpose We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. The right candidate will be highly customerfocused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience. What’s the role? Key Accountabilities: Be the first point of contact for the organisation’s customers, assisting with a range of enquiries and liaising with other staff members as require. Assess and resolve enquiries, requests and complaints by telephone, email, online or face to face as reasonably possible. Effective administration of the repairs process to include call handling, email responses, diagnosing faults, raising jobs, allocating and issuing jobs, managing work in progress, updating, and completing works on the system in a timely and effective manner. Focus on creating a first time resolution for the customer ensuring queries are dealt with where possible at first point of contact, taking ownership to resolve queries effectively. Apply sound judgement to resolve customer queries in relation to repairs and maintenance. Doing so in a timely manner as well as managing such queries sensitively and effectively through to satisfactory resolution. Provide accurate repairs advice to customers. Demonstrating empathy, professionalism and the ability to manage conflict, achieving a balance between requirements of customers and internal stakeholders. Acting as a key point of contact for customer enquiries and signposting customer queries appropriately. Ensuring that all customer enquiries and requests are dealt with in a prompt, courteous manner that demonstrates excellent customer service in all communications with customers. Provide a comprehensive information service to all customers, advising on services, policies, procedures of the organisation to either inform or resolve the needs of the customer. To use sound judgement and take decisions within the established procedures/policies for each service request including logging, processing and progress chasing enquiries or repairs requests whilst adhering to the procedures, policies, service standards and key performance targets to maximise customer satisfaction. What are we looking for? Essential: At least 2 years’ experience in Customer Service / Reception Qualifications in Customer Service / Customer Care You will need to maintain a satisfactory basic level DBS check What can we offer you? 28 days’ annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 23rd August 2026 Interviews: To be confirmed (Please note we reserve the right to close the vacancy early if we receive a large response.)

We are looking for an experienced and reliable Caretaker/Cleaner to join our team at a well-maintained residential development of 91 flats in N12. This is a site-based role, so driving is not essential. You'll play a key part in ensuring the building is clean, safe, well-maintained, and operating efficiently for residents. Benefits • Competitive salary depending on experience, • Single-site role – no travelling between locations, • Company uniform provided, • Essential tools supplied and kept on site, • Stable, full-time position, • Supportive management team and clear reporting structure Key Responsibilities • Carry out routine maintenance and minor repairs throughout the development, • Diagnose maintenance issues and determine whether specialist contractors (such as plumbers or electricians) are required, • Perform minor repairs including:, • Replacing mastic and grout, • Replacing damaged tiles, • Replacing sockets, • Fitting smoke seals, • Adjusting or replacing door self-closers, • Replacing carpet bars, • Changing light bulbs, • Diagnose issues with the electrical boiler hot water system before escalating where necessary, • Maintain the cleanliness and presentation of all communal areas, • Ensure the site remains safe, tidy, and well presented at all times, • Report completed works and any outstanding issues to the Housing Officer and management team, • Respond promptly to maintenance requests as directed Requirements • Previous experience in a caretaker, maintenance, or facilities role is essential, • Practical DIY and general maintenance skills, • Experience diagnosing basic maintenance issues, • Good understanding of health and safety practices, • Reliable, proactive, and able to work independently, • Strong communication skills and a professional approach when interacting with residents, • Good attention to detail and pride in maintaining high standards Reporting Structure The successful candidate will report directly to the Housing Officer on site. Repair requests will be allocated through the office, with ongoing communication between the Housing Officer and the management team to ensure works are completed efficiently. If you're an experienced caretaker who enjoys a varied role combining hands-on maintenance with keeping communal areas clean and welcoming, we'd love to hear from you

Renfrewshire Council is seeking two Repairs & Maintenance Officers to join our new Damp & Mould team, part of the wider Housing Asset & Investment Team. This is an opportunity to play a key role in delivering effective housing repairs and maintenance services, ensuring our homes remain safe, complia

Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Mai

Resident Liaison Officer Planned Maintenance x 2. Looking to make a real difference to residents while building your career with one of the UK's leading property services providers? We're looking for twoexperienced Resident Liaison Officers to join our Planned Maintenance team in Welwyn & Hatfield.

Mechanical Maintenance Engineer – North / Central London An experienced Mechanical Maintenance Engineer is required to join a growing building services maintenance team covering North / Central London contracts. Responsibilities Mechanical PPM maintenance Reactive call outs * Pipe fi

Sector – Factory Maintenance Non-Negotiable Requirements of the Maintenance Engineer · Electrical maintenance experience within an industrial manufacturing environment. MAINTENANCE ENGINEER Job Title: Maintenance Engineer Location: Ealing, London Salary: £48,000 (OTE £5

As a Mechanical Maintenance Engineer, you’ll be: Carrying out PPMs and reactive maintenance across mechanical systems Working on plant such as AHUs, FCUs, pumps, motors, valves, and general HVAC systems Supporting heating, cooling and ventilation systems across the building

G4S are currently recruiting a Security Officer for a data centre based in Portsmouth. Your Time at Work As a Security Officer, your duties will include: - Inputting alarm responses on PC - Camera checks - Patrols - Recording hourly check calls from various locations - Issuing badges to sit

We are looking for calm, resourceful and energetic Support Workers who are highly motivated, hardworking, and keen to join our team in Barnet.You will support individuals with learning disabilities and mental health needs in a proactive and holistic person-centred approach.You must be willing to emb

In this role, you'll take on a variety of responsibilities, including: Reactive Maintenance Scheduled Maintenance General upkeepYou will collaborate closely with the customer support team to ensure residents have a pleasant experience, by delivering excellent customer service. Key Responsibilit

Multi-Skilled Maintenance Engineer Responsibilities. Ensure all maintenance work is carried out in line w. Multi-Skilled Maintenance Engineer.

Mechanical Maintenance Engineer (Manufacturing)Up to 45k + Bonus + Benefits. Provide first-line mechanical maintenance and repair support for production machinery.

Key Responsibilities: Carry out planned, preventative and reactive maintenance Diagnose and resolve electrical, mechanical, pneumatic, and hydraulic faults *Maintain accurate maintenance records using the site's CMMS system. Contract Maintenance Engineer £40 Per Hour Days & Nights

Responsible for the effective repair, maintenance and improvement of the mechanical, electrical, hydraulic and pneumatic elements of the production plant. To assist in the development of predictive and planned maintenance systems for all production equipment and the implementation of those systems.

Responsibilities of the Electrical maintenance engineer Planned Preventative Maintenance of all Electrical plant Power distribution, Lighting, Emergency Lighting, Air Conditioning first line fix Ensuring that all statutory building compliance is upheld Attending to breakdowns and

Electrical Maintenance Engineer Various Locations throughout East Yorkshire and North Lincolnshire Manufacturing (Non-Food) Salary: Circa £43k plus OT Hours: Monday to Friday, Rotating Shifts (earlies and lates) We are currently recruiting for various Electrical Maintenance Engineers to j

Social housing experience is ideal working on reactive maintenance/voids contracts. Assistant Quantity Surveyor - Social Housing - Reactive Maintenance. We are looking for an individual to work on reactive maintenance, voids and disrepair projects within the Social Housing sector.

The successful candidate will be a fully qualified Electrical Maintenance Engineer with a proven track record in commercial / property building maintenance. He or she will be required to carry out M&E planned and reactive maintenance covering all tenanted services. Working with the maintenance team

FE0F; 🚨 We're Hiring: Mechanical Maintenance Engineer 🚨 ⚙️🔧 📍 Hertfordshire 💷 Up to £42,000 per annum 🕒 Monday – Friday | 8:00am – 5:00pm | Full-Time | Permanent We're looking for an experienced Mechanical Mainte

Full-time | Part-time | Temporary (Ongoing).MedGen Healthcare is seeking compassionate, resilient, and dedicated.Mental Health Healthcare Assistants.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficul

Bank Support Worker Physical & Learning Disabilities - Hampshire - Flexible Hours.Competitive hourly rate - Multiple Locations across Hampshire - Bank / Zero Hours Contract.Are you looking for flexible care work that fits around your lifestyle, while still making a genuine difference every day?.Bank

Electrical Maintenance Engineer (Nationwide).

Reporting to the Maintenance Manager, you will be responsible for both reactive and preventative maintenance activities, helping to minimise downtime and drive continuous improvement across the site. Complete planned preventative maintenance (PPM) schedules and report findings. Accurately record all

My client are currently seeking a Continential Shift Maintenance Operator for a role based at Canary Wharf. This is a static role within a corporate building and working with a team of engineers, you will be required to carry out PPM and reactive maintenance within the building.

Mechanical Maintenance Engineer Location: Hertfordshire Salary: £45,000 per annum Working Hours: Monday – Friday, 8:00am – 5:00pm Overtime: Available We are currently recruiting for an experienced Mechanical Engineer to join a fantastic and well-established company based in Hertf

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society.Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.Our approach is built around emotional safety, trust, and consistent daily r

Position: Retail Security Officer. As a Retail Security Officer you will be responsible for:.

Anaerobic Digestion Maintenance Engineer. This role will involve delivering planned and reactive maintenance across an anaerobic digestion facility, ensuring safe, reliable and efficient plant performance. As an Anaerobic Digestion Maintenance Engineer, you will be responsible for:.

Role: Electrical Commissioning and Maintenance Engineer Location: Hertford - With UK wide travel Salary: £40,000 with OTE £55,000 + My client is looking for an Electrical Commissioning and Maintenance Engineer. Responsibilities include: Carry out installation, commissioning, and ser

Mobile Maintenance Engineer (Mechanical / Electrical / Conveyors). Are you a Mobile Maintenance Engineer with experience working on conveyors, looking for a Panama Shift based role (Days 7am - 7pm, Nights 8pm - 8am) looking to work for the UK's leading logistics business?. Initially, you will be sha

Martin House & Hatfield Road, St Albans.Join our dedicated homelessness team supporting adults with complex needs to regain stability, build independence and move towards their own accommodation.Support residents with daily routines, life skills and personal goals.Respond calmly to challenging situa

This is an excellent opportunity for a skilled Maintenance Technician with experience working on CNC and general engineering machinery. Key Responsibilities * Carry out planned and reactive maintenance on production and manufacturing equipment. Complete planned maintenance and follow-up work to a

Minimum 5 years' experience within electrical maintenance, building services, or facilities maintenance Experience carrying out PPM and reactive maintenance. We are looking for an experienced Mobile M&E Maintenance Technician to carry out maintenance works across residential and commercial prope

Sector: Commercial Maintenance Duties will include all ppm's on temp tap test's, flushing and L8 compliance, tmv checks and temps, changing lamps and light's, cleaning out filters in splits and fan coil units, as well as basic maintenance and helping engineers with day-to-day maintenance

Duties Duties: Respond promptly to maintenance requests via internal systems Carry out general repairs, including plumbing, decorating, joinery Support both reactive and planned preventative maintenance (PPM) activities Conduct regular inspections of rooms and communal areas Identify and address m

Multi-Skilled Maintenance Engineer, Shift Engineer, Engineering Technician, Maintenance Technician, or Electrical Maintenance Engineer). Perform both planned preventative maintenance (PPM) and reactive maintenance, with a strong focus on minimising downtime. We are pleased to be recruiting on behalf