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Working hours: Full time – 36 hours per week \n \n Schedule type: Site-based role with a designated patch, primarily covering the Croydon area, with additional coverage across Brighton as required. \n \n The Role \n \n Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy estates for our residents—and we’re looking for someone who shares that commitment. \n As a Neighbourhood Services Officer, you’ll join a forward-thinking estate services team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. \n This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. \n \n What you’ll be doing \n \n In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: \n\n • Carry out regular estate inspections, addressing minor issues and ensuring communal areas are safe, clean, and well maintained\n, • Undertake basic maintenance and inspections of communal areas, ensuring compliance with safety standards and escalating complex repairs\n, • Support the management of anti-social behaviour and environmental nuisance issues, including fly tipping and evidence gathering\n, • Maintain a visible presence on estates, addressing concerns, supporting residents, and reporting safety or environmental issues\n, • Engage with residents and support community initiatives, encouraging involvement and signposting to relevant services\n, • Liaise with internal teams and external partners to report issues, coordinate actions, and support effective service delivery\n\n \n What you’ll bring \n \n We’re looking for someone who: \n\n • Can work under pressure and use initiative to prioritise tasks and solve problems effectively\n, • Is confident using IT systems to accurately record inspections, report issues, and manage day-to-day activities\n, • Works in line with Health & Safety, COSHH, Risk Assessments, and safe systems of work\n, • Has strong attention to detail, identifying issues and ensuring they are followed through to resolution\n, • Can communicate and collaborate effectively with colleagues, contractors, and residents\n, • Is confident working in community settings and dealing with challenging situations or behaviour\n, • Can use initiative, prioritise workloads, and identify opportunities to improve services\n, • Holds a full, UK manual driving licence\n\n \n Why join Raven? \n \n At Raven, we’re more than just a housing association — we’re a community focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. \n You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. \n \n What Raven will offer in return \n \n To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. \n Our reward package includes: \n\n • Competitive salaries\n, • Fantastic work/life balance with flexible working and generous leave entitlement\n, • Strong focus on learning and development, with opportunities to grow your skills and career\n, • Enhanced maternity, paternity, and adoption pay\n, • Funded health cash plan\n, • Extensive wellbeing support\n, • Voucher-based recognition scheme\n, • Retail discounts\n\n Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. \n \n Further information \n \n As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. \n All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Working hours: Full time – 36 hours per week \n \n Schedule type: Site-based role with a designated patch, primarily covering the Croydon area, with additional coverage across Brighton as required. \n \n The Role \n \n Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy estates for our residents—and we’re looking for someone who shares that commitment. \n As a Senior Estate Services Officer, you’ll join a forward-thinking estate services team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. \n This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. \n \n What you’ll be doing \n \n In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: \n\n • Carry out regular estate inspections, addressing minor issues and ensuring communal areas are safe, clean, and well maintained\n, • Undertake basic maintenance and inspections of communal areas, ensuring compliance with safety standards and escalating complex repairs\n, • Support the management of anti-social behaviour and environmental nuisance issues, including fly tipping and evidence gathering\n, • Maintain a visible presence on estates, addressing concerns, supporting residents, and reporting safety or environmental issues\n, • Engage with residents and support community initiatives, encouraging involvement and signposting to relevant services\n, • Liaise with internal teams and external partners to report issues, coordinate actions, and support effective service delivery\n\n \n What you’ll bring \n \n We’re looking for someone who: \n\n • Can work under pressure and use initiative to prioritise tasks and solve problems effectively\n, • Is confident using IT systems to accurately record inspections, report issues, and manage day-to-day activities\n, • Works in line with Health & Safety, COSHH, Risk Assessments, and safe systems of work\n, • Has strong attention to detail, identifying issues and ensuring they are followed through to resolution\n, • Can communicate and collaborate effectively with colleagues, contractors, and residents\n, • Is confident working in community settings and dealing with challenging situations or behaviour\n, • Can use initiative, prioritise workloads, and identify opportunities to improve services\n, • Holds a full, UK manual driving licence\n\n \n Why join Raven? \n \n At Raven, we’re more than just a housing association — we’re a community focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. \n You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. \n \n What Raven will offer in return \n \n To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. \n Our reward package includes: \n\n • Competitive salaries\n, • Fantastic work/life balance with flexible working and generous leave entitlement\n, • Strong focus on learning and development, with opportunities to grow your skills and career\n, • Enhanced maternity, paternity, and adoption pay\n, • Funded health cash plan\n, • Extensive wellbeing support\n, • Voucher-based recognition scheme\n, • Retail discounts\n\n Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. \n \n Further information \n \n As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. \n All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Working hours: Full time – 36 hours per week \n \n Schedule type: Site-based role with a designated patch, primarily covering the Croydon area, with additional coverage across Brighton as required. \n \n The Role \n \n Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy estates for our residents—and we’re looking for someone who shares that commitment. \n As a Housing Estate Officer, you’ll join a forward-thinking estate services team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. \n This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. \n \n What you’ll be doing \n \n In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: \n\n • Carry out regular estate inspections, addressing minor issues and ensuring communal areas are safe, clean, and well maintained\n, • Undertake basic maintenance and inspections of communal areas, ensuring compliance with safety standards and escalating complex repairs\n, • Support the management of anti-social behaviour and environmental nuisance issues, including fly tipping and evidence gathering\n, • Maintain a visible presence on estates, addressing concerns, supporting residents, and reporting safety or environmental issues\n, • Engage with residents and support community initiatives, encouraging involvement and signposting to relevant services\n, • Liaise with internal teams and external partners to report issues, coordinate actions, and support effective service delivery\n\n \n What you’ll bring \n \n We’re looking for someone who: \n\n • Can work under pressure and use initiative to prioritise tasks and solve problems effectively\n, • Is confident using IT systems to accurately record inspections, report issues, and manage day-to-day activities\n, • Works in line with Health & Safety, COSHH, Risk Assessments, and safe systems of work\n, • Has strong attention to detail, identifying issues and ensuring they are followed through to resolution\n, • Can communicate and collaborate effectively with colleagues, contractors, and residents\n, • Is confident working in community settings and dealing with challenging situations or behaviour\n, • Can use initiative, prioritise workloads, and identify opportunities to improve services\n, • Holds a full, UK manual driving licence\n\n \n Why join Raven? \n \n At Raven, we’re more than just a housing association — we’re a community focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. \n You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. \n \n What Raven will offer in return \n \n To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. \n Our reward package includes: \n\n • Competitive salaries\n, • Fantastic work/life balance with flexible working and generous leave entitlement\n, • Strong focus on learning and development, with opportunities to grow your skills and career\n, • Enhanced maternity, paternity, and adoption pay\n, • Funded health cash plan\n, • Extensive wellbeing support\n, • Voucher-based recognition scheme\n, • Retail discounts\n\n Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. \n \n Further information \n \n As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. \n All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Working hours: Full time – 36 hours per week \n \n Schedule type: Site-based role with a designated patch, primarily covering the Croydon area, with additional coverage across Brighton as required. \n \n The Role \n \n Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy estates for our residents—and we’re looking for someone who shares that commitment. \n As an Estate Facilities Officer, you’ll join a forward-thinking estate services team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. \n This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. \n \n What you’ll be doing \n \n In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: \n\n • Carry out regular estate inspections, addressing minor issues and ensuring communal areas are safe, clean, and well maintained\n, • Undertake basic maintenance and inspections of communal areas, ensuring compliance with safety standards and escalating complex repairs\n, • Support the management of anti-social behaviour and environmental nuisance issues, including fly tipping and evidence gathering\n, • Maintain a visible presence on estates, addressing concerns, supporting residents, and reporting safety or environmental issues\n, • Engage with residents and support community initiatives, encouraging involvement and signposting to relevant services\n, • Liaise with internal teams and external partners to report issues, coordinate actions, and support effective service delivery\n\n \n What you’ll bring \n \n We’re looking for someone who: \n\n • Can work under pressure and use initiative to prioritise tasks and solve problems effectively\n, • Is confident using IT systems to accurately record inspections, report issues, and manage day-to-day activities\n, • Works in line with Health & Safety, COSHH, Risk Assessments, and safe systems of work\n, • Has strong attention to detail, identifying issues and ensuring they are followed through to resolution\n, • Can communicate and collaborate effectively with colleagues, contractors, and residents\n, • Is confident working in community settings and dealing with challenging situations or behaviour\n, • Can use initiative, prioritise workloads, and identify opportunities to improve services\n, • Holds a full, UK manual driving licence\n\n \n Why join Raven? \n \n At Raven, we’re more than just a housing association — we’re a community focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. \n You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. \n \n What Raven will offer in return \n \n To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. \n Our reward package includes: \n\n • Competitive salaries\n, • Fantastic work/life balance with flexible working and generous leave entitlement\n, • Strong focus on learning and development, with opportunities to grow your skills and career\n, • Enhanced maternity, paternity, and adoption pay\n, • Funded health cash plan\n, • Extensive wellbeing support\n, • Voucher-based recognition scheme\n, • Retail discounts\n\n Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. \n \n Further information \n \n As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. \n All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

As a Maintenance Officer, you will play a key role in ensuring the home remains safe, well maintained and fully operational at all times. You will carry out a wide range of maintenance tasks across the building and grounds, including repairs, inspections, installations and general upkeep. Working cl

We are looking for an Office Manager to organise and supervise administrative systems within Harris Primary Academy East Dulwich. Supporting the finance officer with maintenance of the Academy Fund and associated banking services. Several years’ experience working in an office environment at senio

Resident Liaison Officer, Tenant Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, refurbishment, regeneration, or construction environments. Resident Liaison Officer, Tenant Liaison Officer, or in a similar customer-facing role within social housing,

Equans is seeking an experienced Resident Liaison Officer to join our Croydon team on a full-time, permanent basis. You will be the key link between residents, site teams and project managers, ensuring smooth communication and minimum disruption during social housing refurbishment, maintenance and r

A community-focused educational institution in Croydon is seeking a Finance Officer to manage financial processes and payroll compliance. The role involves detailed reporting and the maintenance of contracts, focusing on supporting the school's strategic objectives. Ideal candidates will have prior

We are looking for someone with Resident Liaison Officer, Tenant Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, refurbishment, regeneration, or construction environments. About YouProven experience working as a Resident Liaison Officer, Tenant Liais

Resident Liaison Officer (RLO) Location: Sutton Contract: 40 Weeks Start Date: 27th July 2026 About the Role We are seeking an experienced and proactive Resident Liaison Officer (RLO) to join our clients team on a 40-week social housing refurbishment project commencing on 27th July 2026. The project involves the external and internal refurbishment of approximately 100 occupied residential properties across multiple apartment blocks. As the primary point of contact between residents, the client, and the site team, you will play a key role in ensuring excellent communication, minimising disruption, and maintaining high levels of resident satisfaction throughout the works. Project Scope The refurbishment programme includes: Roofing works Window replacements Internal decorations Associated refurbishment works to occupied social housing properties Key Responsibilities Act as the main point of contact for residents before, during, and after planned works. Build and maintain positive relationships with residents, client representatives, and the site management team. Carry out resident consultations and property visits prior to works commencing. Issue notifications, newsletters, appointment letters, and programme updates. Coordinate access arrangements with residents and site operatives. Record and manage resident queries, concerns, complaints, and compliments, ensuring prompt resolution. Identify and provide additional support for vulnerable residents, escalating concerns where appropriate. Monitor resident satisfaction and complete customer care surveys. Attend site meetings and provide regular reports on resident engagement and project progress. Maintain accurate records and ensure all resident communications are documented. Work closely with the Site Manager and Project Manager to ensure works are delivered safely, efficiently, and with minimal disruption. Essential Requirements Previous experience as a Resident Liaison Officer within social housing, planned maintenance, or refurbishment projects. Strong communication and interpersonal skills. Experience working on occupied residential properties. Excellent organisational and administrative abilities. Ability to manage difficult conversations professionally and empathetically. Competent in Microsoft Office, including Outlook, Word, and Excel. Desirable Experience working on roofing, window replacement, or internal refurbishment programmes. Knowledge of social housing environments and resident engagement best practices. CSCS card (desirable but not essential)

We're looking for a Senior Bids & Proposals Officer to join our Training team, where you'll lead and coordinate bids and proposals for UK Ministry of Defence (MoD) training programmes. This is a varied role that combines project coordination, stakeholder management and proposal development, ensuring bids are delivered accurately, on time and within budget. Based in Yeovil, this is a long term temporary contract. You'll become the main point of contact for Training bids and proposals, working closely with internal teams and external stakeholders to produce high-quality, compliant submissions. What you'll be doing: Leading and coordinating all bid and proposal activities within the Training department for allocated UK MoD opportunities. Acting as the main point of contact for Training bids and proposals. Coordinating information from different departments to produce accurate and compliant bid responses. Ensuring proposals meet the relevant MoD requirements, including QDC, SSCR and QSC regulations where applicable. Supporting the design and development of bespoke training solutions that meet customer requirements. Analysing customer training needs to help define the most appropriate training solutions for both flight and maintenance crews. Working with colleagues across the business, including the International Government Business Unit (IGBU) Bids Team and external organisations where required. Monitoring progress to ensure bid activities are completed on time and within budget. Identifying and recording risks as part of each proposal. Providing support and guidance to other areas of the Training department on bid-related activities. Helping deliver a high-quality service that meets the needs of customers, stakeholders and the wider business. Following company health, safety and environmental procedures at all times.What we're looking for: A good understanding of the Defence Systems Approach to Training (DSAT) and modern training systems. Knowledge of MoD Qualifying Defence Contracts (QDC), Single Source Contract Regulations (SSCR) and Qualifying Sub-Contractor (QSC) requirements. Strong organisational skills with the ability to coordinate multiple activities and meet deadlines. Excellent communication, relationship-building and negotiation skills. Confident using Microsoft Office, including Word, Excel and presentation software. Experience of financial and business planning, including budgets and programme costs. The ability to influence and coordinate teams, even where you have no direct management responsibility. A proactive approach with a focus on continuous improvement. A good understanding of company procedures, systems and ways of working. Experience within the helicopter industry or a military helicopter environment would be advantageous

Job Title: Repairs Support Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Hourly rate: £18.92 PAYE / £25.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start We're looking for a proactive and customer-focused Repairs Support Officer to join our Property Services team. In this key role, you'll provide essential administrative support to the repairs and disrepair service, helping to ensure repairs are delivered efficiently, residents are kept informed, and customer enquiries are resolved quickly and effectively. You'll act as a central point of contact between residents, contractors, operational teams and internal departments, supporting the delivery of high-quality repairs and maintenance services across our housing stock. Key Responsibilities Provide administrative support to the Repairs Operations Team. Manage and monitor outstanding repair work orders to ensure completion within agreed service levels. Liaise with contractors, residents and internal teams to resolve repair enquiries. Coordinate inspections and follow-up actions to ensure excellent service delivery. Support the monitoring and reporting of key performance indicators (KPIs). Analyse data and identify service improvement opportunities. Investigate and respond to customer complaints and service issues. Ensure contractors deliver value for money and maintain high-quality standards. Maintain accurate records and systems in line with data protection requirements. Work collaboratively with tenancy, customer service and property teams to achieve positive outcomes for residents. About You Essential Experience Experience working within a responsive repairs, housing maintenance or social housing environment. Previous experience in a customer service or customer support role. Experience working with contractors, suppliers or external partners. Experience working as part of a busy team. Strong Microsoft Office skills, particularly Word and Excel. Essential Skills Excellent communication skills, both written and verbal. Strong administrative and organisational abilities. A customer-first approach with a passion for delivering excellent service. The ability to manage multiple priorities and work under pressure. Strong problem-solving and decision-making skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Officer Croydon £34,000 - £37,500 + Package Are you an experienced Housing Officer looking to join an organisation where you can genuinely make a difference? We're recruiting on behalf of a long-established charitable housing provider that supports adults with learning disabilities, autism and mental health conditions across supported living accommodation. This is a fantastic opportunity to join a small, supportive team managing a local portfolio of around 40-45 properties across the Croydon area. Unlike many Housing Officer roles, you'll work alongside dedicated care teams, allowing you to focus on delivering an excellent housing management service while still making a real difference to people's lives. About the Company Our client is a well-established specialist housing provider with a strong reputation for delivering high-quality supported accommodation to vulnerable adults. Working within a close-knit team, you'll play an important role in ensuring residents are able to live safely and independently whilst maintaining high standards across the housing portfolio. The organisation is currently investing in improving processes and strengthening its housing function, making this an exciting time to join and contribute to its next stage of development. What You Will Be Doing Managing a portfolio of approximately 40-45 supported housing properties across the Croydon area. Building positive relationships with tenants and supporting them with all housing-related matters. Undertaking tenancy management, estate inspections and property visits. Managing housing benefit and rent-related queries. Ensuring properties remain compliant with relevant housing legislation and internal standards. Identifying maintenance issues and working closely with internal teams and contractors. Carrying out routine health and safety inspections across the property portfolio. Working collaboratively with on-site care teams to ensure residents receive the appropriate support. Maintaining accurate records and updating internal housing systems. What You Will Need Previous experience working as a Housing Officer or within a similar housing management role. Excellent communication and relationship-building skills. A proactive and organised approach to managing your own workload. Full UK Driving Licence. What's on Offer? £34,000 - £37,500 basic salary 25 days annual leave plus Bank Holidays Pension scheme Healthcare cash plan Pool vehicles provided for property visits Long-term career opportunity within a respected charitable organisation Supportive management team The opportunity to make a genuine difference to the lives of vulnerable adults. Interested? If you're an experienced Housing Officer looking for your next opportunity, we'd love to hear from you. Apply today or contact Search² Recruitment for a confidential discussion about the position. Not quite the right role? We recruit across Housing, Health & Safety, Environment, Quality and Risk, so if this position isn't quite right, we'd still be delighted to hear from you about your next career move

Job Title: Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Hourly rate: £18.92 PAYE / £25.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start We are seeking a proactive and customer-focused Repairs Customer Resolution Officer to join our Property Services team. In this key role, you will help ensure residents receive an excellent repairs and maintenance service by managing complex repairs cases, supporting complaint resolution, and acting as a vital link between customers, contractors, and internal teams. Working within a fast-paced housing environment, you will investigate and manage repairs and disrepair cases, coordinate stakeholders, monitor contractor performance, and ensure customer issues are resolved efficiently and professionally. Key Responsibilities Manage complex repairs and disrepair case investigations from initial enquiry through to resolution. Provide high-quality customer service and case management support. Liaise with residents, contractors, surveyors, tenancy teams, and other stakeholders to ensure timely completion of repairs. Investigate, manage, and resolve customer complaints in line with policy and service standards. Monitor and track outstanding repairs and works orders to ensure service level agreements are met. Analyse trends and performance data to support continuous service improvement. Ensure compliance with health and safety legislation and organisational policies. Review contractor performance, invoices, and valuations to ensure quality and value for money. About You We are looking for a motivated individual with a strong background in repairs, housing, and customer resolution. Essential Experience Experience working within responsive repairs, property maintenance, or social housing. Proven experience handling customer complaints and delivering successful complaint resolution. Experience working in a customer service-focused environment. Experience building effective relationships with contractors, customers, and internal stakeholders. Experience working within a fast-paced team environment. Experience using Microsoft Word and Excel.Essential Skills Strong knowledge of responsive repairs and property maintenance processes. Excellent customer service and communication skills. Ability to manage competing priorities and work under pressure. Strong problem-solving and decision-making skills. Ability to influence outcomes and drive repairs through to resolution. Good analytical and reporting capabilities. Strong IT skills and attention to detail. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We are seeking an experienced Resident Liaison Officer (RLO) to join a growing construction team. The successful candidate will act as the key point of contact between residents, clients, and site teams, ensuring excellent customer service throughout the delivery of planned works, refurbishment, maintenance, and construction projects. Applicants must have a full UK driving licence and access to a vehicle and possess a minimum of 3 years' experience working as a Resident Liaison Officer within the construction, social housing, or planned maintenance sector. Key Responsibilities • Serve as the primary liaison between residents and the construction project team., • Build and maintain positive relationships with tenants, residents, housing officers, and stakeholders., • Conduct resident consultations prior to works commencing., • Keep residents informed of project timelines, disruptions, access requirements, and progress updates., • Arrange and attend tenant meetings, site visits, and drop-in sessions., • Resolve complaints and enquiries promptly and professionally., • Manage vulnerable resident cases, escalating concerns where necessary., • Record and maintain accurate resident communications and project records., • Produce reports on customer satisfaction, complaints, and resident engagement activities., • Support site managers in achieving project deadlines while maintaining excellent customer service standards., • Carry out property visits before, during, and after works to ensure resident satisfaction., • Ensure compliance with company procedures, health & safety regulations, and client requirements. Essential Requirements • Minimum 3 years' experience as a Resident Liaison Officer within construction, social housing, decarbonisation, planned maintenance, refurbishment, or regeneration projects., • Full UK Driving Licence and willingness to travel between sites., • Strong customer service and stakeholder management skills., • Excellent verbal and written communication skills., • Ability to handle complaints and resolve issues effectively., • Experience engaging with diverse communities and vulnerable residents., • Strong organisational and administrative skills., • Proficient in Microsoft Office (Word, Excel, Outlook)., • Ability to work independently and as part of a wider project team. Desirable • Experience working on social housing projects., • Knowledge of planned maintenance, retrofit, EWI, kitchen and bathroom programmes., • CSCS Card., • Knowledge of housing sector regulations and resident engagement best practices

Job Title: Senior Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Daily rate: £190.23 PAYE / £253.08 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We're looking for an experienced Senior Repairs Customer Resolution Officer to join our Property Services team and play a key role in delivering outstanding customer outcomes across our repairs service. This is an excellent opportunity for someone with a strong background in repairs, complaints resolution and customer service within social housing, who has experience supervising or coordinating colleagues and enjoys leading by example. You'll manage complex customer cases, support disrepair investigations, oversee complaint responses, and act as a key link between operational teams, contractors and residents. You'll also provide day-to-day leadership, support and guidance to a small team, helping to drive performance and excellent customer service standards. Key Responsibilities Investigate and manage complex repairs, complaints and customer resolution cases. Support disrepair and ADR case management, ensuring information is accurate and complete. Act as a point of escalation for challenging customer issues and complaints. Coordinate and supervise the work of Repairs Services Officers and Technical Administration colleagues. Conduct one-to-ones, team meetings and performance discussions. Monitor workloads, targets and service delivery standards. Liaise with contractors, surveyors, housing teams and other stakeholders to ensure repairs are completed efficiently. Identify trends, service improvements and opportunities to enhance customer satisfaction. Ensure compliance with complaint handling requirements, policies and Ombudsman expectations. Deliver a customer-focused approach that resolves issues quickly and effectively.About You We're looking for someone who can combine technical repairs knowledge with exceptional customer service and complaint resolution skills. Essential Experience Experience working within a responsive repairs or property maintenance environment, ideally within social housing. Strong experience managing and resolving customer complaints and escalated cases. Experience in a team leader, senior officer, supervisory or coordinator role with responsibility for supporting and guiding colleagues. Experience working with residents and customers in a customer-focused environment. Experience building effective relationships with contractors and internal stakeholders. Experience analysing information, solving problems and making sound decisions. Good working knowledge of Microsoft Office applications, including Word and Excel.Essential Skills Excellent customer service and communication skills. Strong complaint investigation and resolution capability. Ability to influence, challenge and drive positive outcomes. Excellent organisational and prioritisation skills. Ability to work under pressure and manage competing demands. Strong attention to detail and record-keeping skills. Ability to support, motivate and coordinate the work of others. A collaborative approach and commitment to delivering excellent resident outcomes. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Renfrewshire Council is seeking two Repairs & Maintenance Officers to join our new Damp & Mould team, part of the wider Housing Asset & Investment Team. This is an opportunity to play a key role in delivering effective housing repairs and maintenance services, ensuring our homes remain safe, complia

Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Mai

Mechanical Maintenance Facilities Officer. Working alongside the Maintenance Shift Leaders and reporting to the Estates Helpdesk & Maintenance Manager, you will play a key role in maintaining and improving the mechanical infrastructure across the estate. Mechanical Maintenance Facilities Officer

Assist with the operation and maintenance of building services systems including HVAC, heating, pumps, BMS and access control systems. Respond promptly to maintenance requests through the facilities helpdesk s. We are recruiting for a Premises Officer to join a busy and well-maintained educational e

Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Mai

Role : Site Maintenance Officer Salary : Up to £28,000 per annum Location : Midlands Your Role To ensure that the grounds are well maintained and that all approaches to the services are accessible, neat, tidy and clear of any hazards. To operate a planned system of general maintenance and repairs.

Full Time Looking to make a real difference to residents while building your career with one of the UK's leading property services providers? We're looking for twoexperienced Resident Liaison Officers to join our Planned Maintenance team in Welwyn & Hatfield. About the Role As a Resident Liaison Off

Looking for experience of strimmer's, pedestrian mowers and ideally ride-on mowers.Role would be largely Monday to Friday 7am-3pm with the possibility of some weekend cover Will ideally hold a full UK driving licence This is a full time role on atemporary contract basis If you are interested in the

The Role As part of the Estates team, your responsibilities will include: Carrying out general repairs and maintenance across the school site Maintaining fixtures, fittings, lighting and external areas Ensuring the school remains safe, secure, clean and well presented Opening and locking the school

Building Maintenance Officer needed in Bootle Paying £19. OR110872 Full time hours on a temporarybasis Key Responsibilities Carry out regular inspections of buildings, grounds, and communal areas to identify repair and maintenance requirements. Coordinate and monitor reactive and planned maintenanc

Maintenance Housing Officer 4 days a week - 10am till 4pm (total of 24 hours per week but can be flexible for the right candidate) £28,000 - £30,000 per annum pro rata Milton Keynes and Surrounding areas About Aquaden Housing Solutions We are a fast-growing supportive living housing provider commi

The Royal Navy is looking for an Engineering Officer to lead a team of specialist Air Engineering Technicians.

Lewisham College, part of NCG, in partnership with The Supply Register, is seeking a reliable Facilities Officer/Caretaker to join the team and help maintain a busy educational site. The role includes opening and securing the campus, performing basic maintenance, and setting up rooms for events.

Part Time Finance Officer - Supplier Maintenance Team, within P2P. Finance Officers in Purchase to Pay (P2P) will contribute to the delivery of the business plan for financial transaction processing, by ensuring payment data is accurately maintained and managed within policy and legislation standard

Estates & Facilities Officer is required at a leading Further Education college in South East London. Key responsibilities include opening and securing buildings, routine security patrols, maintenance, basic handyman tasks, compliance checks, and liaising with contractors to report issues.

NY Highways in North Yorkshire is seeking a Highways Officer to manage and monitor highway maintenance in the Richmond area, ensuring the network remains safe and serviceable for all users. You will work with colleagues, contractors and the public to deliver high-quality highway maintenance services

The role is hands-on, requiring building maintenance, site security and daily operations to keep the campus safe and well‑run. You will open/secure buildings, patrol the site, perform routine maintenance and support contractors, with a flexible pattern of shifts and a strong emphasis on safety and

The Role As Maintenance Officer, you will: Carry out routine maintenance and minor repair work across the school site Support health & safety compliance, including regular site checks and risk assessments Assist with planned preventative maintenance and emergency repairs Liaise with external contrac

As a Reactive Maintenance xdjnayx Officer, you will:. Deliver a comprehensive reactive and proactive property maintenance service acros.

Seeking a Maintenance Officer to perform maintenance duties within a supportive team environment.

Coordinates and administers cyclical maintenance programs for green infrastructure assets, working with the Green Team and highways maintenance.

At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Officer to help us achieve our goals.

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

Start the day reviewing the overnight maintenance log and guest maintenance requests, refining weekly team rotas, approving plant or tool orders, and aligning with the technicians on the day's priority jobs before the team heads out. Stay one step ahead, analyzing stock inventory levels for critical

Support Worker (Learn Dis) REF: HSCP/.Salary: Grade 3 £27,992 - £28,610 �