Sales Account Manager
hace 1 día
Burgess Hill
Our Customer Service & Sales team is at the forefront of delivering excellence. By managing relationships, leading proactive solutions, and elevating the client experience, every interaction makes a difference. Join us to grow your career and contribute to CAE’s global mission of enhancing safety and readiness.The Regional Sales Manager is responsible for achieving assigned revenue targets by acquiring new maintenance training clients and expanding business within an existing customer portfolio in a Level I territory. This role serves as the primary customer interface for all maintenance training solutions and acts as a trusted advisor to drive long-term client engagement and growth.Territory assignments are based on market potential, historical performance, customer complexity, and individual experience to maximize success and revenue generation.Key ResponsibilitiesRevenue Growth & Sales ExecutionOwn and deliver assigned revenue targets through new business acquisition and growth within existing accountsExecute the CAE sales methodology, including prospecting, solution positioning, negotiation, and closingMaintain strong focus and resilience to overcome objections and deliver on territory objectivesManage the full sales cycle, ensuring accurate forecasting and delivery of projected growthCustomer Engagement & AdvisoryAct as the primary interface between customers and CAE for all maintenance training needsServe as a trusted advisor by assessing customer training requirements and aligning solutions to their needsBuild strong, trust-based relationships and foster open, transparent dialogue with clientsDemonstrate deep understanding of CAE’s product suite and articulate value propositions effectivelyTerritory & Pipeline ManagementDevelop and execute a strategic territory plan leveraging data insights (e.g., aircraft density, market trends)Identify key prospects and opportunities to expand wallet shareBuild and sustain a healthy pipeline of new and existing opportunitiesEnsure accurate and timely updates in Salesforce, including opportunity tracking and probability of closureSecure signed contracts for all scheduled training events in line with company policiesCustomer Experience & RetentionDeliver exceptional customer service through responsiveness, expertise, and proactive problem-solvingMonitor customer engagement, identify trends, and mitigate risks to maximize retentionMaintain consistent and professional communication across all channels (email, phone, in-person)Adapt approach based on customer dynamics and decision-making processesCollaboration & Stakeholder ManagementBuild strong internal partnerships with Sales, Operations, Booking Specialists, Production Controllers, and LeadershipEnsure alignment to support high-quality training delivery and customer satisfactionContribute to a collaborative and performance-driven team environmentQualifications & ExperienceUniversity degree in Engineering, Business, Commerce, or related field (or equivalent experience)2–5 years of sales experience, preferably in a B2B environmentExperience or network within Business Aviation Maintenance (including MROs) is a strong assetDemonstrated ability to manage relationships in a global, culturally diverse environmentResults-driven with strong commercial acumenExcellent communication and influencing skillsCustomer-centric mindset with advisory capabilitiesStrong organizational and pipeline management skillsResilient, proactive, and solution-oriented#LI-AK1About CAEAt CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.Position Type RegularEqual Opportunity & AccommodationsCAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are available—contact your recruiter or email CAECarrieres-Careers@cae.com if needed.Data PrivacyPrivacy Statement | CAE As part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.SummaryLocation: Burgess Hill, United Kingdom; Vienna - CAE Training Services AustriaType: Full time