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  • Spa Therapist (Maternity Cover)
    Spa Therapist (Maternity Cover)
    9 hours ago
    £18609 yearly
    Part-time
    London

    Join Firmdale Hotels' prestigious Soholistic Spa team as a Part-Time Spa Therapist (3 days per week) on a 12-month fixed-term maternity cover contract, and embark on a rewarding career defined by luxury, excellence and exceptional service. At Firmdale, we redefine hospitality by offering a unique and unforgettable experience in each of our eight London properties, including the iconic Ham Yard Hotel. As a Spa Therapist, you'll work closely with our Spa Manager to deliver exceptional treatments to our esteemed in-house guests and VIP clientele. From indulgent massages and rejuvenating facials to flawless manicures, pedicures, and waxing services, you'll cater to every aspect of our guests' relaxation and beauty needs. This is a Part time role, 3 days per week. Responsibilities: • Perform a diverse range of treatments across all eight London properties, ensuring each guest receives the utmost care and attention., • Demonstrate a comprehensive understanding of our treatment packages and offerings, guiding guests towards personalised experiences., • Cultivate strong, professional relationships with guests to foster loyalty and contribute to the growth of our client base., • Expertly recommend retail products tailored to guests' preferences and effectively close sales to enhance their at-home wellness routines., • Strive to meet and exceed sales targets established by the Spa Manager, showcasing your dedication to success., • Extend a warm and inspiring welcome to all guests, setting the tone for their spa journey from the moment they arrive., • Collaborate with the Spa Receptionist to manage daily bookings seamlessly, ensuring a smooth and efficient operation., • Assist the Spa Manager with administrative tasks such as stock inventory to uphold our standards of excellence., • Provide support to the Spa Receptionist as needed, contributing to the overall success of our spa operations. What you Need: • Proven experience as a Spa Therapist in a 5-star hotel or luxury spa environment, demonstrating your commitment to exceptional service., • Possess NVQ Level 3 in Spa Therapy or an equivalent qualification, showcasing your dedication to professional development., • Exhibit a passion for customer service and a relentless pursuit of exceeding guests' expectations at every opportunity., • Showcase extensive knowledge of various treatments and techniques, delivering flawless services in line with our training standards., • Display a strong understanding of anatomy and physiology, ensuring the safety and well-being of our guests throughout their spa experience., • Communicate effectively with guests and colleagues, demonstrating excellent interpersonal skills., • Excel in time management, maintaining efficiency and precision in a fast-paced environment., • Pay meticulous attention to detail, driven by a commitment to delivering unparalleled standards of excellence., • Thrive in a collaborative team environment, contributing positively to collective success., • Demonstrate resilience and determination, consistently striving for perfection in all aspects of your role., • Uphold a high standard of personal presentation, reflecting the sophistication and elegance of Firmdale Hotels. What We Offer: • Competitive annual salary of £ 18,609.00 plus service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Head Chef
    Head Chef
    12 hours ago
    £46400 yearly
    Full-time
    London

    We are looking for a Head Chef to join our busy Pho restaurant in Balham. Our kitchen has a wonderful team of chefs who work very hard and are great at what they do, so it's important we find the right Head Chef who is going to be supportive, friendly and hands-on, always ready to help in the different sections of the kitchen. ++Salary offer of up to £46,400 includes earnings received through tronc.++ ++And on top of that, a bonus reward of up to £6,000! ++ Who and what is Pho? We are named after Vietnams famous noodle soup- PHỞ. A rich bowl of broth, rice noodle and plenty of meat (or veggies)! But we also have more amazing things to offer in our menu... Here are some examples of some of the many fresh dishes we cook and serve everyday: • Freshly handmade spring & summer rolls, • Homemade pork & lemongrass meatballs, • Crunchy, fresh and flavoursome salads, • Delicious rich curries, • Wok-fried noodles topped with meat, tofu or more healthy vegetables We have grown into a nationwide business, with our teams bringing our fresh food and fantastic service to cities and towns all over the country, building a steady following of 'Pho-natics' wherever we go! What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £6,000 a year! What Pho is looking for: • Hands on chefs who are passionate about cooking fresh, vibrant and flavoursome food., • Head Chef with minimum x2 years' in role., • Experience managing a team of chefs. In Pho we have wok chefs, lines chefs and sous chefs to support you., • Strong knowledge in food safety and managing compliance within health and safety regulations, • Experience controlling stock and par levels through mindful ordering., • Comfortable using different systems as part of your day-to-day. E.g. Acquire for stock ordering. #INDENT

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  • Cleaner
    Cleaner
    8 days ago
    £12.71–£12.8 hourly
    Full-time
    Tooting Bec, London

    Supermarket Cleaner – Full-Time We are looking for a reliable, hardworking and experienced Cleaner to take full responsibility for maintaining a high standard of cleanliness and hygiene throughout our supermarket. As the main cleaner on site, you will be responsible for ensuring that all customer and staff areas are kept clean, hygienic, neat and presentable throughout the day. Key Responsibilities • Sweep, brush and mop floors regularly throughout the shift., • Continuously monitor the shop floor and promptly clean spills, dirt and other hazards., • Dust and wipe down shelves, surfaces, fixtures and customer-facing areas., • Clean and maintain toilets and staff facilities to a high hygiene standard., • Empty bins and dispose of waste correctly., • Keep entrances, aisles, checkout areas and other high-traffic areas clean and tidy., • Carry out routine and deep-cleaning tasks as required., • Keep cleaning equipment clean, organised and stored safely., • Monitor cleaning products and inform management when supplies need replenishing., • Maintain excellent hygiene and cleaning standards in line with health and safety requirements., • Proactively identify areas that require cleaning without needing to be instructed. Hours & Working Pattern • Full-time position, • 5–6 days per week, • 8-hour shifts, • Applicants must be flexible regarding working days and shifts. Requirements • Previous professional cleaning experience is essential., • Must be confident working independently and managing all cleaning duties., • Reliable, punctual and hardworking., • Strong attention to detail and high standards of cleanliness., • Able to work efficiently and stay on top of cleaning throughout a busy trading day., • Able to carry out physical cleaning duties, including regular sweeping, mopping and general cleaning. We are looking for someone who takes pride in their work, uses their own initiative and understands the importance of maintaining a clean, safe and welcoming supermarket for customers and staff.

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  • Hairdresser
    Hairdresser
    17 days ago
    £1500–£4000 monthly
    Part-time
    London

    JUNIOR TEXTURED HAIRSTYLIST Texture Hair by Floria is looking for a passionate Junior Stylist who wants to develop their career in textured hair. We are a specialist textured-hair salon committed to celebrating curls, coils and waves while creating a space where every client feels seen, understood and confident. This position would suit a developing stylist who already has a foundation in hairdressing but wants greater experience, confidence and education working across different textures. THE ROLE As a Junior Stylist, you will work with clients while continuing to develop your technical knowledge and confidence with support from the Texture team. Your responsibilities will include: • Carrying out thorough client consultations, • Listening to clients’ hair history, goals and concerns, • Performing services within your current training and competency, • Developing skills across curls, coils and different textured-hair patterns, • Educating clients on maintenance, products and home care, • Managing your appointment times effectively, • Maintaining accurate client and service records where required, • Keeping your station clean, organised and prepared, • Supporting appropriate product recommendations and rebooking, • Communicating early when a service may overrun, • Asking for technical support whenever required, • Working collaboratively with stylists, assistants and management, • Participating in training, coaching and continued technical development ABOUT YOU We’re looking for someone who: • Has existing hairdressing training and/or salon experience, • Has a genuine interest in specialising in textured hair, • Is passionate about client care, • Is eager to learn and develop technically, • Accepts feedback positively, • Communicates openly when they need support, • Is reliable, punctual and organised, • Works well as part of a team, • Takes responsibility for their work, • Maintains high standards of hygiene and professionalism You do not need to know everything. We would much rather have a developing stylist who is honest about what they don’t know and eager to learn than someone who is afraid to ask for support. WHAT WE OFFER • Ongoing textured-hair education and development, • Technical guidance and coaching, • Opportunities to observe and learn from experienced stylists, • A clear environment for professional growth, • Support in building confidence and expanding your service skills, • A collaborative and supportive salon culture, • Staff benefits in line with salon policy, • Opportunity for long-term progression within Texture OUR CULTURE Texture is about more than beautiful hair. We believe a great salon experience comes from technical skill, empathy, education, professionalism and genuine human connection. We don’t expect perfection. We expect kindness, honesty, responsibility, respect and the desire to keep becoming better. TO APPLY Please submit your CV along with a short introduction. If available, we’d also love to see examples of your work through an Instagram/portfolio link. Tell us why textured hair interests you and what you would most like to develop as a stylist.

    Immediate start!
    No experience
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  • Kitchen Manager
    Kitchen Manager
    22 days ago
    £15–£17 hourly
    Full-time
    London

    About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we’re passionate about delivering outstanding food, exceptional service and unforgettable guest experiences. We’re looking for an experienced Kitchen Manager to lead our kitchen operation, ensuring every dish is prepared to the highest standard while supporting the smooth and efficient running of the restaurant. This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads by example and takes pride in maintaining a well-organised, high-performing and profitable kitchen. The Role As Kitchen Manager, you will oversee the day-to-day running of the kitchen, ensuring exceptional food quality, efficient operations and full compliance with food safety standards. You’ll lead, motivate and develop the kitchen team, manage stock and ordering, control food costs and ensure every service runs smoothly. Working closely with management, you’ll help maximise profitability, minimise waste and deliver an outstanding dining experience for every guest. Key Responsibilities Kitchen Operations • Lead the daily operation of the kitchen during service., • Prepare and oversee the preparation of all menu items to company standards., • Ensure every dish is presented consistently and served efficiently., • Maintain a clean, organised and fully operational kitchen at all times., • Monitor food quality, portion control and presentation., • Ensure all food is prepared safely and in line with HACCP and food hygiene regulations., • Manage prep schedules to ensure the kitchen is ready for every service., • Maintain kitchen equipment and report maintenance issues promptly. Leadership & Team Management • Recruit, train, coach and develop the kitchen team., • Lead by example, creating a positive and accountable working culture., • Schedule staff effectively to meet business needs., • Conduct regular performance reviews and provide ongoing feedback., • Manage disciplinary and performance issues in line with company procedures., • Foster strong communication between the kitchen and front-of-house teams. Stock & Cost Control • Manage stock levels and place supplier orders., • Carry out weekly and monthly stock takes., • Monitor food margins and work to achieve GP targets., • Reduce waste through effective stock rotation and portion control., • Ensure deliveries are checked, stored correctly and recorded accurately. Food Safety & Compliance • Ensure full compliance with Food Safety, HACCP, COSHH and Health & Safety regulations., • Maintain accurate food safety records and temperature logs., • Ensure all team members hold appropriate food hygiene knowledge and training., • Keep the kitchen inspection-ready at all times. Business Performance • Work with management to improve kitchen efficiency and profitability., • Contribute to menu development and seasonal specials., • Identify opportunities to improve systems, workflows and service., • Support new menu launches with recipe development, costings and staff training., • Help achieve labour, food cost and profitability targets. What We’re Looking For • Previous experience as a Kitchen Manager, Head Chef or Senior Sous Chef., • Strong leadership and people management skills., • Excellent knowledge of food safety and kitchen compliance., • Experience managing food costs, GP and stock control., • Ability to perform under pressure in a fast-paced environment., • Strong organisational and communication skills., • Passion for delivering exceptional food and guest experiences. What We Offer • Competitive salary., • Performance-based bonus opportunities., • Staff meals while on shift., • Employee discounts., • Ongoing training and career development., • Opportunity to help shape and grow an ambitious restaurant brand., • Supportive and energetic working environment.

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  • Chef
    Chef
    27 days ago
    £13.5–£14 hourly
    Full-time
    Croydon

    We are seeking a talented and dedicated Pub Chef to join our team, delivering high-quality, freshly prepared food that delights our guests. As a key member of our kitchen, you will uphold exceptional culinary standards, contributing to our reputation for amazing services and a high-quality offering. Key Responsibilities: • Prepare and serve excellent food in line with company standards and guest expectations., • Maintain impeccable food hygiene and kitchen cleanliness at all times., • Efficiently manage stock, ordering, and inventory to minimise waste and control costs., • Ensure full compliance with all food safety and health & safety regulations., • Operate effectively and maintain composure during peak service periods., • Collaborate on menu development, contributing to seasonal specials and innovative dishes., • Lead by example, fostering a positive working relationship with the front-of-house team to ensure an outstanding customer experience. What We're Looking For: • Proven experience as a Chef in a busy pub or hospitality kitchen environment., • Strong organisational abilities and excellent time management skills., • A genuine passion for crafting quality food and presenting it beautifully., • A reliable, hardworking individual who thrives as a positive team player., • Solid knowledge of HACCP principles and food safety procedures. Join our independent and expanding pub group where you can contribute to creating outstanding food that keeps our guests coming back. We offer excellent progression opportunities within a supportive and dynamic environment.

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  • General Manager
    General Manager
    2 months ago
    £40000–£45000 yearly
    Full-time
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

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