Trabajos it customer service en DundeeCrear alertas

Trainee AI Engineer - No Experience Needed \n Future-proof your career in Artificial Intelligence - starting today. \n Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. \n Train online at your own pace and land your first AI Engineer role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £28,000-£45,000. \n Why AI? \n AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing - they’re all scrambling for skilled professionals. \n The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. \n How It Works \n Step 1 - AI Engineering Fundamentals \n Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. \n Step 2 - Data Fundamentals \n Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. \n Step 3 - Notebooks & IDEs \n Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. \n Step 4 - Python Programming \n Master Python, covering everything from the basics to object-oriented programming (OOP). \n Step 5 - Python Streamlit Project \n Apply your Python skills by building a car price prediction app using Python and Streamlit. \n Step 6 - Python for Data \n Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. \n Step 7 - AI Sentiment Analysis Project \n Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. \n Step 8 - AI Prompt Engineering \n Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. \n Step 9 - Retrieval-Augmented Generation (RAG) \n Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. \n Step 10 - AI Specialised Customer Service Chatbot Project \n Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. \n Step 11 - Machine Learning Fundamentals \n Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. \n Step 12 - Machine Learning Project \n Put your machine learning knowledge into practice with a hands-on project. \n Step 13 - AI & Data Ethics \n Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. \n Step 14 - Oral Exam \n Complete a virtual oral exam to assess your understanding and ability to apply your learning. \n Step 15 - AWS Certified Cloud Practitioner \n Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. \n What You Get \n · 100% online, self-paced training \n · Microsoft AI-900 certification included \n · 1-to-1 tutor and recruitment support \n · Real-world project experience \n · Job guarantee - get a job or your money back \n · Starting salary of £28,000-£45,000 \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Five months from complete beginner to AI engineer. Best decision I ever made." - Jamie W., now working as a Junior AI Engineer in London \n Ready to Start? \n If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Start Date - 05.10.2026 Shift Pattern - Full Time Start your future with EE – Where your voice could be the start of something big What’s in it for you: • A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme., • An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months), • Huge discounts off your Mobile and Broadband packages, starting at £10 a month, • Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions, • Discount codes to give out to friends and family, • Support to carve your own career path. We’re passionate about helping our people grow the career they want, • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, • Online GP: Access to a private GP 24/7 for you and your immediate family What you’ll be doing: At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career. At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here. Ready to make your mark? Apply now and let’s start building your future.

Start Your Career as a Trainee Field Service Engineer with Hotpoint \n Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. \n About the Role \n As a Trainee Field Service Engineer, you'll be out on the road, visiting customer's homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. \n What you'll be doing: \n\n • Driving your own Hotpoint van to customer appointments\n, • Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines\n, • Providing top-notch customer service\n, • Managing your tools and spare parts stock\n, • Promoting our trusted Hotpoint products\n\n Your Training Journey \n We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: \n\n • Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info\n, • Shadowing - Join an experienced engineer on the road to see the job in action\n, • Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough\n, • On-the-Job Learning (6 - 9 months) - Build your skills with real customers\n, • Phase 2 Training (1 week) - Level up your knowledge learning another appliance\n\n What You'll Need \n We're looking for people who are: \n\n • Passionate about customer service\n, • Interested in electrics, mechanics, or hands-on problem-solving\n, • Hold a full UK manual driving licence\n, • Physically fit - able to move and lift appliances\n, • Eligible to work in the UK\n, • No previous field engineering experience is required - just a great attitude and a willingness to learn!\n\n What's In It for You? \n\n • Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company)\n, • Bonuses: Commission + overtime opportunities\n, • Vehicle: Fully equipped company van + fuel card\n, • Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent\n, • Progression: The chance to move into a permanent role within 12 months with even more rewards\n\n Why Choose Hotpoint? \n\n • Learn from the best with industry-leading training\n, • Join a globally respected brand trusted by millions\n, • Enjoy a secure career path with opportunities to grow\n, • Be part of a team that values skill, effort, and dedication\n\n Ready to Apply? \n This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. \n Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact The Academy Team!

MCS Renewables Assessor - Solar PV & Battery Storage \n Renewable Energy Installations Accreditation Body - Eastern Scotland \n Dundee, Perth, Arbroath, Forfar \n Self Employed Role (1 - 2 days per week); £330 per day or £165 per half day \n\n • Fantastic opportunity to work with a wide and varied customer base for a renowned name.\n, • Utilise your Solar PV and EESS knowledge in a more 'hands-off' capacity.\n, • Great way to supplement your income.\n\n Your Role as an MCS Renewables Assessor: \n\n • In this role you will be working from home and managing your own territory carrying out MCS assessments on Solar PV and Battery Storage (EESS) installations.\n, • Ensure contractors and installers are complying to the expected codes of practice.\n, • Carrying out assessments for registered engineers, installers, and contractors.\n, • Evaluate the work and resources of applicants looking to join the scheme.\n, • Building ongoing relationships with applicants, contractors and professional bodies will be a large part of the role.\n, • Produce detailed reports as required.\n, • There are currently 1 - 2 days of work per week available, 2 assessments per day.\n\n Ideal Background for the MCS Renewables Assessor: \n\n • You must hold an NVQ Level 3 or equivalent in Solar Photovoltaic (PV) and Electrical Energy Storage Systems (EESS) technologies to be considered.\n, • You'll need to have a very strong understanding of renewable energy installations and related codes of practice and the MCS Scheme.\n, • Additionally, holding a membership with IET, IEE or CIBSE or equivalent would be of significant interest too.\n, • If you also hold an NVQ Level 3 or equivalent in Heat Pump technologies, there is the potential for extra days of work.\n, • Be personable and able to build relationships.\n, • Confident writing reports.\n, • A full UK driving licence is essential\n\n The Company recruiting for the MCS Renewables Assessor: \n\n • The company is a 'not for profit' organisation and pride themselves on being a fair employer.\n, • They have been in business for over 60 years and are extremely proud to be a Best Company to Work for.\n, • This demonstrates how important their people are and recognises everything they do to make sure their people have a working experience that's the best it can be.\n, • The company's mission is to make a positive difference to their customers and their people, and to provide a service that's second to none.\n\n The Package for the MCS Renewables Assessor: \n\n • Self-employed role paying £330 per day / £165 per half day\n, • Expensed travel over 70 miles each way\n, • Expensed accommodation when needed\n, • Ideal role to fit around your own business and workload.\n\n Please apply for this job online if you are interested meet the above criteria. \n Dave is the main point of contact for the role. \n INDENG

Fuel your future with AO – and unlock serious earning potential. \n We’re all about making work, work for you. With a shift pattern designed for real life, you’ll have the flexibility you need to keep everything in balance. \n As one of our Gas Engineers, you’ll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. \n And the best bit? The rewards. You can earn: \n\n • Up to £2,000 in performance bonuses\n, • A £4,000 welcome bonus just for joining the team\n, • Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year\n\n It’s everything you need to power your career forward, with a team that’s got your back every step of the way. \n Here's What You Can Expect To Be Doing: \n As an AO Gas Engineer, you’ll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. You’ll be installing gas and electrical products safely and efficiently — no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time. \n A Few Things About You: \n You’ll need to have: \n\n • A full UK driving licence with no more than 6 points\n, • CCN1 & CKR1 qualifications\n, • To be over 21 for insurance purposes\n, • At least 1 years’ experience in gas installations.\n\n It’d be great if you also have: \n\n • Some experience installing electrical appliances (but don’t worry — we’ll give you all the training you need to get up to speed)\n\n Our Benefits: \n What’s in it for you \n\n • At AO, we’ve designed our benefits to make life easier, inside and outside of work:\n, • A 4 on, 4 off shift pattern with 24 days holiday — you’ll work less than half the year.\n, • A company van with fuel paid for, so you’re ready to go from day one.\n, • On-call support from our expert technical team whenever you need it.\n, • Access to fantastic training facilities with ongoing development opportunities.\n, • A competitive pension scheme.\n\n Plus, a great range of everyday perks: \n\n • Simply Health cash plan to help cover healthcare costs.\n, • Help at Hand — access to a 24/7 GP and wellbeing support.\n, • The option to buy extra holidays for even more flexibility.\n, • A cycle to work scheme to support a healthier commute.\n, • Wage stream access, putting you in control of your money every step of the way — access your earnings when you need them, not just on payday.\n, • Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder\n\n And that’s not all — there’s plenty more to discover when you join the team. \n Location: Unit 3c Brunel Road, West Gourdie Industrial Estate, Dundee, DD2 4TG \n Click ‘Apply’ now to join our family and find out more about the Gas Installations Engineer role.

SENIOR PRODUCT MANAGER \n \n Broker Insights | Fully remote or hybrid (Dundee) | £72,500 P.A. | Full-time, permanent \n \n Commercial insurance does not need more data. It needs more insight. \n \n ABOUT BROKER INSIGHTS \n \n Broker Insights is a leading provider of data analytics and market insight for the global commercial insurance industry. Our award-winning platform, Broker Insights VISION™, compiles and standardises commercial insurance market data, enabling brokers and insurers to develop a new way of working together. \n \n We launched in the US in 2023 with an offering tailored to that market. In 2026 we launched a totally re-engineered tech stack and AI Search, which will become the search engine of commercial insurance. \n \n VISION already powers over 40% of the UK market's placement decisions. We are ISO 27001 certified and ICO registered. Broker Insights Ltd is authorised and regulated by the Financial Conduct Authority. \n \n We are growing fast. This role will suit someone ambitious who takes the initiative and makes themselves a key member of the team. \n \n THE ROLE \n \n We are hiring a Senior Product Manager to own sets of problem areas and the sprints that resolve them, and to drive those areas towards long-term strategy and P&L growth. \n \n You are not being handed a market or a product line to administer. You are being handed the problems that matter most and the mandate to solve them properly. For each area you own, you set the direction, sequence the sprints that get you there, and stay accountable for the commercial result — not just the release. \n \n Your problem areas will span both the broker and the insurer side of the platform, and they will change as the business does. What stays constant is the standard: every sprint you run should be traceable to a strategic objective and to a number that matters. \n \n Our users are broker principals, market placement teams, underwriters and insurer distribution leads. They are commercially sharp, time-poor, and they will tell you exactly when something does not work. Your decisions show up in user engagement and in real commercial outcomes for our brokers and insurers. \n \n Reports to: Product Lead \n \n WHAT YOU WILL OWN \n \n The strategy and roadmap for your assigned problem areas — agreed with the Product Lead, Leadership and Exec teams, defended by you, and revisited as priorities shift. Within those areas you own the sprints end to end: what gets picked up, in what order, and what each one is expected to deliver. \n \n You are accountable for the long-term trajectory of those areas and their contribution to P&L growth, not simply for shipping the work. Problem areas are drawn from across broker and insurer products and the data foundations beneath them, so expect to get up to speed on an unfamiliar area quickly and to hand work back cleanly once it has landed. \n \n WHAT YOU WILL DO \n \n Strategy for your areas \n • Identify high-impact opportunities through data analysis, market intelligence and customer insights. \n • Own the strategy and roadmap for the problem areas assigned to you, and defend the trade-offs to the exec team, to customers and to your engineers. \n • Set a multi-quarter view for each area — where it needs to get to, and the sequence of sprints that will take it there. \n • Shape and evolve the plan honestly when priorities or evidence change, rather than defending a roadmap past its usefulness. \n • Act as a thought leader in AI, machine learning, agentic systems and analytics trends, embedding this into product direction and helping the business understand where autonomous AI creates step-change value and where human oversight is essential. \n \n Framing the problem, understanding the customer and market intelligence \n • Act as the voice of the customer internally, using qualitative and quantitative research to uncover needs and pain points. \n • Sharpen each problem before any solution is discussed. What is actually wrong, for whom, and what is it costing us? \n • Size it with real numbers — market coverage, placement volume, retention risk, cost to serve — and push back when a problem does not stand up against the alternatives. \n • Get in front of brokers and insurers regularly. Turn what you hear into evidenced problem statements, not feature requests. \n • Work hypothesis-first. State what you expect to happen, validate it against data, and design the experiment that will prove or disprove it. \n \n Running the sprints \n • Work day to day with engineering, data science and commercial as a single team. Write clear specs, define acceptance criteria, and stay close through delivery. \n • Partner with data science and engineering to spot where AI and machine learning genuinely improve the product, then design those capabilities so the output is explainable and trusted. \n • Translate data collection and processing into visualisation and actionable insight — the value lands with the user, not in the pipeline. \n • Apply a strong understanding of UX, scalability and platform performance considerations. \n • Scope to what can ship inside the sprint. Cut early and cut visibly rather than letting a sprint run long. \n • Hold a high bar on data quality and matching accuracy — in our market, a wrong match costs more than a missing feature. \n • Move confidently between broker-side and insurer-side problems, and be honest about what you do not yet know about an unfamiliar area. \n \n Landing the outcome \n • Define the success metric before the sprint starts and report against it afterwards. Adoption, not delivery, is the finish line. \n • Partner with sales, customer success and marketing on release: positioning, enablement, and a tiered rollout that suits the audience and the size of the change. \n • Hand work back cleanly — documented, instrumented, and owned by someone — so nothing you touch becomes orphaned. \n • Support key customer and insurer conversations where product credibility moves the deal. \n \n Influence \n • Set the standard for how product work is done here — discovery, written thinking, decision records, metrics. \n • Mentor and support the other product managers in the team, and raise the quality of the craft across it. \n • Manage stakeholders across data science, engineering, commercial and exec, and keep them aligned on what you are solving and why. \n • Represent product in exec-level discussions with a clear, evidenced point of view. \n \n WHAT YOU WILL BRING \n \n Essential \n • [5]+ years in product management, including [2]+ years at senior level owning strategy and roadmap for a significant area, with accountability for a commercial number. \n • Deep experience managing data products, with a strong background in AI, machine learning and analytics. \n • A track record of shipping B2B SaaS features that customers actually adopt — with numbers you can talk through. \n • Proven analytical skills and demonstrable success with data-validated, hypothesis-driven, experiment-tested decisions. \n • Evidence of working across several product areas rather than one, and getting productive in an unfamiliar domain quickly. \n • Strong data literacy. You can interrogate a dataset, write or read a query, spot a suspect number, and work fluently with data engineers and data scientists. \n • Excellent stakeholder management. You can hold a room of data scientists, engineers and commercial leads to a single agreed direction. \n • Discipline with scope. You can take a vague problem, cut it to something shippable in a sprint, and say no to the rest. \n • Excellent written communication. You think in documents, and your specs leave no room for interpretation. \n • Comfort operating with ambiguity and with senior stakeholders who disagree with each other. \n • A solutions-oriented approach, deep curiosity about customer needs, and a genuine growth mindset. \n \n Desirable \n • Commercial insurance, broking, MGA or insurtech experience, or another regulated data-heavy market such as financial services or healthcare. \n • Experience with data quality, entity matching, or data enrichment products. \n • Experience of taking AI or machine learning capabilities from concept through to a product users trust. \n • Familiarity with UK financial services regulation and its practical effect on product decisions. \n • Experience of scale-up environments where the process is something you help build. \n \n \n WHAT WE OFFER \n \n • Salary: £72,500 P.A. \n • Contract: Full-time, permanent \n • Bonus and equity: EMI Options Scheme available, and eligibility for the company bonus plan \n • Pension: 5% matched company pension contributions \n • Holiday: 34 days holiday leave, plus your birthday off \n • Sick leave: 14 days company sick leave \n • Parental leave: Up to 13 weeks at full pay \n • Protection: Death in service cover \n • Wellbeing: Holistic Employee Wellbeing Framework and a fully funded Employee Assistance Programme for you and your family \n • Working pattern: Fully remote, or hybrid from our offices in the Waters' Edge building in Dundee, with some travel to team days, on-sites and customer meetings \n \n DIVERSITY AND INCLUSION AT BROKER INSIGHTS \n \n We are passionate about diversity and believe our differences make us stronger as a team. Our inclusive culture is founded on a belief that our people will always be our biggest asset, and that a collaborative environment where everyone has a voice will always deliver the best results. \n \n We welcome the unique contributions our employees bring. Different professional and social life experiences add to our collective knowledge and help drive innovation. \n \n HIRING PROCESS \n \n 1. Introductory call with the Product Lead — 15 minutes \n 1. Product craft interview with the Product Lead — 60 minutes \n 1. Practical exercise and discussion with product, engineering and data — 30 minutes \n 1. Final conversation with Peter Scott, CEO — 30 minutes \n \n BETTER DATA | BETTER INSIGHTS | BETTER BUSINESS \n \n © 2026 Broker Insights Ltd. All rights reserved.

\n Job DescriptionWorking in a hybrid style, based at home and Dundee House office, you will work full time, 37 hours per week. If you have any queries regarding this vacancy, please contact Grant Mathieson by email grant.mathieson@dundeecity.gov.ukRequirementsYou will have a degree/HND in an IT related subject and/or can demonstrate significant knowledge and experience in the relevant work areas.ResponsibilitiesYou will work as part of the IT Cyber Security team and contribute to the successful delivery of cyber security projects and initiatives. You will participate in the design, implementation, support and continuous improvement of the Council’s cyber security environment. You will play a lead role in the Council’s cyber security services, including analysis, monitoring, support, upgrades, incident response, diagnosis and remediation.The IndividualYou will have experience of successful delivery of IT and cyber security projects and experience in IT Service Delivery, installation and support of IT Cyber Security Systems. You will have significant knowledge of cyber security principles and technologies, of firewalls and intrusion detection and prevention technologies along with strong experience of investigating and resolving cyber security incidents including threat hunting. Knowledge and experience of cloud security technologies and specifically M365 security tools, policies and configuration along with strong experience of Endpoint security solutions including EDR & XDR and knowledge and experience managing and administering Email security and SSL certificates is essential. You will have strong written and oral communication skills, the ability to develop solutions to complex problems, the ability and willingness to communicate and share information effectively, excellent organisational skills, the ability to work to deadlines and customer liaison skills . You will be willing to work extended hours as required and to contribute to wider Council priorities. A Level 1 Disclosure Scotland check is required.\n

Assistant Branch Manager - Dundee (No Weekends!)\n \n \nWho we are\n \nAt Keyline, we’re the backbone of transport construction, providing the building materials that make everything from mini-roundabouts to motorways and railways come to life. With 40+ branches across the UK, we combine expert knowledge and exceptional service to ensure our customers get the right products at the right time.\n \n \nWhat you’ll be doing\n \nAs Assistant Branch Manager, you'll be right there helping the Branch Manager drive the branch to success! You'll be focused on hitting and smashing those sales targets, improving margins, and making sure the branch hits its profit goals, all while keeping customer service and a top-notch Stay Safe culture at the heart of everything we do. You’ll help keep the branch ticking by overseeing everything from admin to transport and product distribution, ensuring everything runs like clockwork. Plus, you’ll be a key player in developing and coaching the team, helping them grow, and creating a positive "Best in Town" vibe where everyone’s motivated and delivering great service. It’s all about making the branch the best it can be – and having fun while doing it!\n \n \nWhat’s in it for You?\n \nJoin a supportive and dynamic team with great career growth opportunities. You’ll be at the heart of shaping the future of transport infrastructure, while enjoying benefits designed to support you at work and beyond.\n \n \nWe offer:\n \n \n*\n \n \nAttractive annual salary\n \n \n*\n \n \nPerformance-based bonus that rewards your hard work\n \n \n*\n \n \nSave-as-you-earn & Buy-as-you-earn schemes for smart financial growth\n \n \n*\n \n \nGenerous contributory pension scheme to secure your future\n \n \n*\n \n \nExclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation\n \n \n*\n \n \nWellbeing support to keep you feeling your best\n \n \n*\n \n \nMyPerks discounts at top retailers, restaurants, and more!\n \n \nWorking hours: Monday to Friday, 7am - 4:30pm, NO WEEKENDS!\n \n \nWhat you’ll be responsible for\n \n \nYour Responsibilities as Assistant Branch Manager:\n \n \n*\n \n \nStep in When Needed: Deputise for the Branch Manager, ensuring smooth operations and compliance with company policies in their absence.\n \n \n*\n \n \nLead the Stay Safe Culture: Engage the team in promoting an industry-leading Stay Safe culture across the branch.\n \n \n*\n \n \nKeep the Manager in the Loop: Maintain open communication with the Branch Manager, updating them on any branch issues that could affect performance.\n \n \n*\n \n \nMaintain High Standards: Safeguard stock and property from loss or damage, ensuring top-notch staff performance and cleanliness, while following company procedures.\n \n \n*\n \n \nMaximise Sales: Deliver outstanding customer service by identifying products and offering alternatives to drive profitable sales.\n \n \n*\n \n \nKeep Things Running Smoothly: Ensure all plant and property are in safe working order, with accurate records and necessary documentation.\n \n \n*\n \n \nManage Stock Like a Pro: Oversee stock levels and product range to optimise turnover and meet demand.\n \n \n*\n \n \nHandle Stock Takes: Administer regular stock takes, following company guidelines to keep inventory in check.\n \n \n*\n \n \nImplement Buying Policies: Enforce group buying policies to ensure consistency and profitability.\n \n \n*\n \n \nBuild Strong Supplier Relationships: Maintain great connections with suppliers to ensure a smooth flow of stock and support.\n \n \nWho you are\n \n \n*\n \n \nExperience: You’ve got senior sales experience (bonus points for Builders Merchant experience) and know your products inside and out.\n \n \n*\n \n \nLeadership: You know how to inspire and develop a team, stay organised, and navigate IT systems without breaking a sweat.\n \n \n*\n \n \nCustomer Obsessed: Always putting customers first and going the extra mile.\n \n \n*\n \n \nTeam Player: Helping your team grow and working together to win.\n \n \n*\n \n \nQuality-Driven: You care about getting things right and doing them well.\n \n \n*\n \n \nPlanning Pro: You’ve got the skills to stay on top of tasks and priorities.\n \n \n*\n \n \nGo-Getter: You take the lead and push things forward without waiting.\n \n \n*\n \n \nPositive Energy: Always bringing the enthusiasm to make things happen!\n \n \nHow to Apply\n \nReady to take the next step in your career? Apply now and join a company that values its people and is committed to giving everyone the opportunity to succeed. We can’t wait to hear from you!\n \n \nWe’re proud to be an equal opportunities employer and are committed to building a diverse team. No matter your background, we believe in giving everyone the opportunity to succeed.\n \n \n#TPM\n \n

\n Customer Service \n Location: Dundee \n Pay Rates: 13.97 to 32.55 per hour (depending on shift pattern choice) \n Contract: Temporary to Permanent \n Start Date: 07/09/2026 \n Hours: 25hrs per week \n Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the training period. Training hours are; Weeks 1-2: 09:00 - 17:45 and \n Weeks 3-4: 10:30 - 19:45 \n \n Shift Patterns: A variety of shift patterns available between 6am & 14:30 on early shifts/late shifts and 16:00 & 02:00 on middle shifts. \n \n We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. \n \n As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ (118500) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence. \n \n As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service. \n This is more than a call handler role - it's a chance to make a real difference, every single shift. \n \n We're looking for individuals who can: \n • Communicate clearly and empathetically under pressure \n • Think critically and follow structured processes \n • Type at least 50 words per minute with 98% accuracy \n • Stay composed in emotionally challenging situations \n \n Shift Patterns: \n We offer a range of shift options to support different lifestyles. You will work on a four‑week rotating rota, with shifts scheduled anywhere between 06:00 and 23:00, including some weekend rest days. \n \n Training will be full-time and may include mornings and evenings. \n \n Full Training & Career Progression \n You'll receive comprehensive training and ongoing support. \n \n Rewards & Benefits: \n • Competitive pay & overtime opportunities \n • Career development opportunities \n • Full paid training \n • Instant access to Blue Arrow training portal \n • Auto enrolment in pension scheme \n • 28 days paid holiday \n \n Application Process \n 1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy) \n 1. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy) \n 1. Pre-employment Checks (DBS & references) \n \n Ready to Make a Real Difference? \n If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters. \n \n We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society \n Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. \n

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?At M Group Energy, were enabling the energy essential to support our lives.We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.This role will be within ourMetering team, youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.Want to come and be a part of it?Whats in it for you?Salary: Dual Fuel - £39,033Dual Fuel (3 phase/CT) - £40,117We offer a range of benefits designed to support your life in and out of work, some of which include; £2000 per year safety and attendance bonus, split payment every 6 monthsCompany sick payYou'll have access to an uncapped additional productivity related bonusAre you 3phase and/or Medium Pressure qualified? That'll be £1000 added to your salary once authorised!Regular overtime paid is available to you at time and a half and double time on SundaysLooking for progression? 87% of our field managers have been promoted from DF engineersCompany van/vehicle and fuel card for business useRecommend a friend get rewarded for introducing people to us!Standby / Overtime / Call out22 days plus bank holiday, rising to 25 days with serviceIn addition, this role offers; Matched or contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000s of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeWhat will you be doing?As a Smart Metering Engineer, you'll be exchanging traditional meters for smart, along with responding to emergency and maintenance appointments on behalf ofE.ON NEXT, ensuring customers Smart Meters are working correctly. Our smart metering partnership with E.ON NEXT is in its twelfth year, built on continuous high performance, resulting in multiple contract extensionsCustomer service is our top priority. You'll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. Do you enjoy working on your own,chatting to customers and meeting new people?As part of your day, you'll be completing the installation and ensuring the ongoing maintenance of smart meters in our customers homes. You will be doing around 5 jobs per day. Do you want to make some extra money? There's an uncapped bonus for any extra jobs you complete too.You'll be travelling around your area using your tablet to see your jobs for the day. Like to plan ahead? You will have access to your schedule up to 2 weeks in advance.You'll also be provided with continuous training to maintain and develop your skills. Do you want to know a fun fact? 83% of our field management team have been internally promoted up from an Engineer. Are you looking for longevity in your career? You can have it with M Group Energy.You'll have health and safety at the heart of everything you do! Do you want extra training to make sure your knowledge is up to scratch? Your onboarding journey will make sure you are prepped and ready to be an ambassador for health and safety!Worried the role could be lonely? You'll be on weekly meetings, catch ups and our Field Managers are always there to come out and offer a helping hand or assistance. No day is the same, and you'll be given endless opportunities to shine.What youll bring Valid UK driving licenceYou must have held your licence for 1 year and have less that 6 points.Do you have a CCN1 / CMA1 / CMA3 all with MET1, or hold an NVQ Level 2 in Smart Metering Dual Fuel?Are you experiences installing gas and electric smart meters?Have you gotprevious MOCOPA experience to a multi rate level?If you have the below qualifications and skills, great, but you dont need them to apply; Bonus qualifications such as REGT1 (Medium Pressure) and 3 phaseIdeally have been registered on the EUSR portalAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupE INDDFTPBN1_UKTJ

Reporting to the Toilet Manager / Toilet Foreman, as a Service Driver you are responsible for the delivery of products, and removal of waste from customer sites. What's in it for you! · 25 Days Annual Leave plus Bank Holidays (Increasing with length of service) · Workplace Pensio

Role Overview We are seeking a highly capable Technology Strategy Partner to support our clients in aligning their business objectives with effective technology strategies. This is a strategic, client-facing, in-house role involving both office-based work and regular on-site client engagement. The successful candidate will work closely with internal technology teams and client stakeholders, helping translate technical insight into clear, practical business value. Our identity At the core of our existence lies our dedicated team of professionals. We represent a company driven by genuine care and consideration. Our unwavering passion for our endeavours fuels our commitment. A profound sense of accomplishment is derived from our meticulous efforts. Company objectives - Be industry leaders - Create more job opportunities in the area - Expand our market influence and presence - Maintain and grow a positive, empowering working environment, allowing people to thrive - Become a more sustainable business Reporting Line This role will report directly to the Chief Executive Officer (CEO). You will work closely with senior leadership and internal technology teams to support client strategy and ensure alignment across the business. Key Responsibilities - Support delivery of technology strategies and roadmaps aligned to client business goals - Assist in identifying opportunities for optimisation and adoption of new technologies including AI - Build strong relationships with clients through regular communication and site visits - Support and contribute to strategy reviews and planning sessions - Maintain organised documentation including roadmaps, actions, and improvement plans - Work closely with internal teams to translate technical solutions into business discussions. Key Skills - Exceptional customer focus (not sales-driven): Demonstrates genuine empathy, actively listens to client needs, and is committed to delivering the right outcomes rather than pushing products or services - Strong interpersonal awareness: Builds trust through understanding, responsiveness, and a proactive approach to customer engagement - Process-driven mindset: Works in a structured, methodical way to ensure consistent, high-quality customer experiences - Keen interest in business technology: Curious and engaged with how technology supports and improves business operations - Confidence discussing technical concepts: Able to translate and communicate technical ideas clearly to non-technical audiences - Outstanding communication and listening skills: Ensures clarity, understanding, and alignment in all interactions - Highly organised: Manages tasks effectively and maintains strong attention to detail within defined processes - Full UK driving licence and own vehicle required Qualifications & Experience Essential Experience - Proven experience in an IT, technology, or MSP environment - Experience working in a client-facing role, managing relationships and communication - Ability to understand and confidently discuss technical concepts with non-technical stakeholders who are senior management - Excellent written and verbal communication skills in English - Experience supporting or contributing to technology strategy, planning, or service discussions - Demonstrated ability to build strong client relationships and trust - Experience working in a structured, process-driven environment - Right to work in the UK (sponsorship not available) Desirable Experience - Experience in a Technology Strategy, Account Management, or IT advisory role - Exposure to strategic conversations or roadmap planning with clients - Experience working across multiple clients or accounts - Awareness of emerging technologies, including AI and cloud solutions - Experience supporting client retention or account growth initiatives Qualifications - Industry certifications (desirable but not essential), such as: Microsoft certifications ITIL Foundation Other relevant IT or service management certifications Working Environment In-house role with a mix of office-based and regular client site visits. Travel is a key part of the role. Building up to managing multiple clients. Salary & Benefits Competitive salary depending on experience : £32,000 £40,000 Bonus: Customer retention-based bonus structure (uncapped) Company pension scheme Holiday: 29 days holiday, increasing with service Personal Time allowance to support work-life balance Up to 10 days working from home per year Wellbeing package Professional development opportunities and a clear progression within a growing, ambitious MSP Travel expenses fully covered Supportive, collaborative, and people-focused working environment Career Progression This role is a Technology Strategy Partner position with potential progression to Senior Technology Strategy Partner. Progression will include greater ownership of client strategy, leading strategic conversations, and increased responsibility for client outcomes and managing other team members. TPBN1_UKTJ

Fuel your future with AO – and unlock serious earning potential. We're all about making work, work for you. With a shift pattern designed for real life, you'll have the flexibility you need to keep everything in balance. As one of our Gas Engineers, you'll stay in control of your own Gas Safe card while enjoying a reliable, steady income you can depend on. And the best bit? The rewards. You can earn: Up to £2,000 in performance bonuses A £4,000 welcome bonus just for joining the team Plus, the chance to boost your earnings with overtime averaging up to £3,000 a year It's everything you need to power your career forward, with a team that's got your back every step of the way. Here's What You Can Expect To Be Doing: As an AO Gas Engineer, you'll head out on the road with one of our drivers, visiting customers in their homes and bringing their appliances to life. You'll be installing gas and electrical products safely and efficiently — no repairs, no guesswork. Just high-quality installs and top-notch customer service, every single time. A Few Things About You: You'll need to have: A full UK driving licence with no more than 6 points CCN1 & CKR1 qualifications To be over 21 for insurance purposes At least 1 years' experience in gas installations. It'd be great if you also have: Some experience installing electrical appliances (but don't worry — we'll give you all the training you need to get up to speed) Our Benefits: What's in it for you At AO, we've designed our benefits to make life easier, inside and outside of work: A 4 on, 4 off shift pattern with 24 days holiday — you'll work less than half the year. A company van with fuel paid for, so you're ready to go from day one. On-call support from our expert technical team whenever you need it. Access to fantastic training facilities with ongoing development opportunities. A competitive pension scheme. Plus, a great range of everyday perks: Simply Health cash plan to help cover healthcare costs. Help at Hand — access to a 24/7 GP and wellbeing support. The option to buy extra holidays for even more flexibility. A cycle to work scheme to support a healthier commute. Wage stream access, putting you in control of your money every step of the way — access your earnings when you need them, not just on payday. Exclusive ticket access to AO Arena, Sale Sharks and Manchester Thunder And that's not all — there's plenty more to discover when you join the team. Location: Unit 3c Brunel Road, West Gourdie Industrial Estate, Dundee, DD2 4TG Click ‘Apply' now to join our family and find out more about the Gas Installations Engineer role. TPBN1_UKTJ

Empower Lives, Earn £60-80k! Are you a passionate person looking to make a real difference in people's lives? Our client, specialising in state-of-the-art mobility scooters and chairs, needs talented Field Sales Executives like you! The Opportunity: As a Field Sales Executive, you'll visit customers in their homes, demonstrating our innovative products and providing expert advice that meets their needs. Embrace the freedom of a self-employed, commission-only role with the stability of 50-100 pre-qualified weekly enquiries generated by our award-winning telesales team. You'll receive exceptional support and specialised training to ensure your success every step of the way. Why this Field Sales Executive role is perfect for you: High Earnings Potential: Our self-employed commission-only structure offers a realistic £60-80k on-target earnings with uncapped commission. Consistent Quality Appointments: 50-100 pre-qualified enquiries weekly, ensuring a steady stream of potential customers. Comprehensive Training: Benefit from in-depth product training, sales techniques workshops, and ongoing mentoring from experienced professionals. Incentives and Bonuses: Earn weekly bonuses and incentives to reward your performance and motivate you to achieve your goals. Supportive Culture: Join a family-led company that values its employees, fosters career growth, and provides a welcoming and collaborative environment. What you'll do as a Field Sales Executive: Conduct in-home demonstrations of mobility scooters and chairs. Provide expert product advice and tailored solutions to meet customer needs. Follow up with customers to ensure satisfaction and exceptional service. Do you have what it takes to be a successful Field Sales Executive? Customer-focused: Passionate about solving problems and providing tailored advice. Driven to Succeed: Strong work ethic, credibility, and a desire to achieve. Willing to Travel: Ready to travel and physically demonstrate our products. Licensed and Ready: Possesses a full UK driving licence and can undergo a DBS check. Experienced Sales Pro: Experience in direct sales or the mobility industry is a bonus but not essential. This Role Offers: Growth Potential: A career with unlimited growth in the mobility industry. Impact: Make a real difference in peoples lives by enhancing their mobility and freedom. Excellence and Innovation: Work with a company that values quality, creativity, and customer satisfaction. Ready to empower lives and maximise your earnings? Apply now! TPBN1_UKTJ

As a Field Service Engineer you'll be the face of the business, providing first-class aftersales support to customers and helping keep some of the UK's most advanced buses operating safely and efficiently. You'll build lasting customer relationships, solve technical challenges and play a key role in delivering the outstanding service we are known for. BASIC SALARY: up to £40,000 BENEFITS: · Company van (insured, taxed, and fuel covered) · Paid from the moment you leave home · Enhanced overtime rates (1.3x, 1.5x, 2x) · Professional development including EV & Hydrogen training · IT and diagnostic equipment provided · Life insurance · Medicash health scheme · Discounts with major retailers LOCATION: Covering all of Scotland JOB DESCRIPTION: Field Service Engineer - Commercial Vehicle,Transportation One day you could be diagnosing an electrical fault, the next carrying out a warranty repair, supporting a busy workshop or helping a customer get vehicles back into service. Your responsibilities will include: · Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals · Providing technical support directly to customers on-site · Completing warranty and campaign repairs to the highest standard · Identifying root causes and feeding valuable technical information back to the engineering team · Estimating repairs and supporting the Parts & Service team · Promoting service solutions and genuine parts where appropriate · Working closely with Regional Service Managers and customer workshops · Travelling between customer sites and occasionally attending factory training or supporting other locations when required PERSON SPECIFICATION: Field Service Engineer - Commercial Vehicle,Transportation We're looking for someone who enjoys getting hands-on, takes pride in their work and genuinely enjoys helping customers. You'll ideally have: · NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent) · Proven experience in a heavy vehicle/PSV environment, dealership, or fleet operation · Strong mechanical and electrical fault-finding skills · Experience using diagnostic equipment · A willingness to travel and occasionally stay away from home when required THE COMPANY: Year after year, since 1946, we have contributed a tremendous amount of technology & innovative products to help grow and improve the global transportation industry. Our goal is to leave a legacy that will inspire the next generation to move towards a better, sustainable tomorrow. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18593, Wallace Hind Selection TPBN1_UKTJ

TSG UK, part of the international TSG Group, is a market leader in delivering cutting-edge equipment, services and turnkey solutions to energy retailers, commercial fleets and the transport industry. With over 30 years of experience and a strong focus on sustainability through technology, we are mission driven to help businesses transition to cleaner energy sources including electrification, hydrogen and solar. Operating across nine specialist business lines, TSG is at the forefront of the UK’s energy transformation; inspired by innovation, powered by our people. If you would like to join our community we are seeking a Workshop Technician for our busy workshop at our Longforgan depot. This is a varied role where your customer service skills and technical knowledge will be put to good use as well as giving you the opportunity to get involved in fault finding hydraulic and electronic equipment as it comes into the depot. You’ll need to be highly organised, and ideally will have already worked in a workshop or stores environment as you will be dealing with inventory; ordering and sourcing parts for a broad range of stock. Interested? In addition to the above, we believe the following skills and attributes will set you up for success in this varied role: HNC/HND in an Engineering discipline (or demonstrable hands-on experience in a previous role) Technical awareness, with a keen interest in fault finding Used to engaging with a variety of stakeholders daily Comfortable with office software and IT applications Flexible approach to work and used to prioritising a varied workload Full UK driving license For this site based role you will need to based within a reasonable commutable distance of Longforgan, so if you’re interested in finding out more, then contact us now! Diversity, Equity and Inclusion; our commitment to DEI: At TSG UK, we are proud to be an equal opportunity employer. We are committed to treating all employees and applicants fairly, regardless of age, disability, gender, sexual orientation, pregnancy, race, religion, ethnicity, or marital status. We value the diverse perspectives that an inclusive workforce brings and encourage candidates from all backgrounds to apply and contribute to our mission

Legionella Risk AssessorAt Dalkia, we're motivated by a common goal: addressing climate change and creating a better, more eco-friendly future. We bring together skilled people who exchange knowledge, push each other and develop together. Supported by EDF, Britain's largest producer of low carbon power, we're a people-first culture. With over 5,000 employees and more than £600m turnover, we combine the strength of a major organisation with a great culture, forward-thinking approach and welcoming values, making Dalkia an excellent place to work and develop your career. Job Purpose To carry out Legionella risk assessments on domestic, commercial and industrial water systems following current laws and guidance, including ACOP L8, HSG274, BS 8580-1, and HTM 04-01 where relevant. The role involves finding Legionella risks, creating detailed reports, and advising clients on corrective actions to ensure compliance and safe water management. Key Duties Risk Assessment Tasks Carry out Legionella risk assessments on hot and cold-water systems. Check water storage tanks, heaters, pipes, outlets, spa pools, and related equipment. Find risk factors. Review existing Legionella management procedures and records. Reporting and Record-keeping Create clear, accurate, and compliant risk assessment reports. Make and update diagrams of water systems. Keep accurate digital and paper records. Rank findings and provide practical suggestions for corrective actions. Compliance and Technical Advice Carry out assessments following: ACOP L8, HSG274 Parts 1–3, BS 8580-1:2019, HTM 04-01 (where relevant), Relevant Water Supply Rules Give technical advice to clients about Legionella control measures. Help clients achieve and maintain compliance. Client and Partner Relations Communicate professionally with clients, facilities managers, engineers, and contractors. Present findings and explain suggestions. Attend client meetings when needed. Represent the company professionally at all times. Health and Safety Follow company Health and Safety procedures. Carry out work following risk assessments and safe systems of work. Use proper PPE and maintain company equipment. Essential Qualifications Legionella Risk Assessment qualification (e.g. City and Guilds, BOHS, WMSoc or similar). Full UK Driving Licence. At least 2 years' experience carrying out Legionella risk assessments. Essential Knowledge and Skills Good knowledge of: ACOP L8, HSG274, BS 8580-1, Water Supply Rules, HTM 04-01 (preferred) Ability to read water system diagrams. Excellent report-writing skills. Good IT skills including Microsoft Office and mobile reporting systems. Good communication and customer service skills. Ability to work alone and manage workload well. Preferred Qualifications and Experience Water sampling and temperature checking experience. Key Abilities Attention to detail Analytical and problem-solving skills Technical ability Time management Professional honesty Customer focus Ability to work with little oversight Our Values People First – It starts with health, safety and wellbeing Better Together – A team-working approach Trusted Partners – Committed to our clients' success Taking Ownership – Making a positive difference Equality, Diversity and Inclusion We're dedicated to a fair and equal recruitment process. If you need any adjustments, please let us know in confidence – our team is here to help you

Start Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the Role As a Trainee Field Service Engineer, you'll be out on the road, visiting customer's homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. What you'll be doing: Driving your own Hotpoint van to customer appointments Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines Providing top-notch customer service Managing your tools and spare parts stock Promoting our trusted Hotpoint productsYour Training Journey We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info Shadowing - Join an experienced engineer on the road to see the job in action Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough On-the-Job Learning (6 - 9 months) - Build your skills with real customers Phase 2 Training (1 week) - Level up your knowledge learning another applianceWhat You'll Need We're looking for people who are: Passionate about customer service Interested in electrics, mechanics, or hands-on problem-solving Hold a full UK manual driving licence Physically fit - able to move and lift appliances Eligible to work in the UK No previous field engineering experience is required - just a great attitude and a willingness to learn!What's In It for You? Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company) Bonuses: Commission + overtime opportunities Vehicle: Fully equipped company van + fuel card Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent Progression: The chance to move into a permanent role within 12 months with even more rewardsWhy Choose Hotpoint? Learn from the best with industry-leading training Join a globally respected brand trusted by millions Enjoy a secure career path with opportunities to grow Be part of a team that values skill, effort, and dedication Ready to Apply? This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact The Academy Team

Customer Service Location: Dundee Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 07/09/2026 Hours: 25hrs per week Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the training period. Training hours are; Weeks 1-2: 09:00 - 17:45 and Weeks 3-4: 10:30 - 19:45 Shift Patterns: A variety of shift patterns available between 6am & 14:30 on early shifts/late shifts and 16:00 & 02:00 on middle shifts. We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence. As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service. This is more than a call handler role - it's a chance to make a real difference, every single shift. We're looking for individuals who can: • Communicate clearly and empathetically under pressure, • Think critically and follow structured processes, • Type at least 50 words per minute with 98% accuracy, • Stay composed in emotionally challenging situations Shift Patterns: We offer a range of shift options to support different lifestyles. You will work on a four‑week rotating rota, with shifts scheduled anywhere between 06:00 and 23:00, including some weekend rest days. Training will be full-time and may include mornings and evenings. Full Training & Career Progression You'll receive comprehensive training and ongoing support. Rewards & Benefits: • Competitive pay & overtime opportunities, • Career development opportunities, • Full paid training, • Instant access to Blue Arrow training portal, • Auto enrolment in pension scheme, • 28 days paid holiday Application Process 1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy), 2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy), 3. Pre-employment Checks (DBS & references) Ready to Make a Real Difference? If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters. We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

MCS Renewables Assessor - Solar PV & Battery Storage Renewable Energy Installations Accreditation Body - Eastern Scotland Dundee, Perth, Arbroath, Forfar Self Employed Role (1 - 2 days per week); £330 per day or £165 per half day Fantastic opportunity to work with a wide and varied customer base for a renowned name. Utilise your Solar PV and EESS knowledge in a more 'hands-off' capacity. Great way to supplement your income.Your Role as an MCS Renewables Assessor: In this role you will be working from home and managing your own territory carrying out MCS assessments on Solar PV and Battery Storage (EESS) installations. Ensure contractors and installers are complying to the expected codes of practice. Carrying out assessments for registered engineers, installers, and contractors. Evaluate the work and resources of applicants looking to join the scheme. Building ongoing relationships with applicants, contractors and professional bodies will be a large part of the role. Produce detailed reports as required. There are currently 1 - 2 days of work per week available, 2 assessments per day.Ideal Background for the MCS Renewables Assessor: You must hold an NVQ Level 3 or equivalent in Solar Photovoltaic (PV) and Electrical Energy Storage Systems (EESS) technologies to be considered. You'll need to have a very strong understanding of renewable energy installations and related codes of practice and the MCS Scheme. Additionally, holding a membership with IET, IEE or CIBSE or equivalent would be of significant interest too. If you also hold an NVQ Level 3 or equivalent in Heat Pump technologies, there is the potential for extra days of work. Be personable and able to build relationships. Confident writing reports. A full UK driving licence is essentialThe Company recruiting for the MCS Renewables Assessor: The company is a 'not for profit' organisation and pride themselves on being a fair employer. They have been in business for over 60 years and are extremely proud to be a Best Company to Work for. This demonstrates how important their people are and recognises everything they do to make sure their people have a working experience that's the best it can be. The company's mission is to make a positive difference to their customers and their people, and to provide a service that's second to none.The Package for the MCS Renewables Assessor: Self-employed role paying £330 per day / £165 per half day Expensed travel over 70 miles each way Expensed accommodation when needed Ideal role to fit around your own business and workload.Please apply for this job online if you are interested meet the above criteria. Dave is the main point of contact for the role. INDENG

Elior Stadia - Bringing the Buzz to Matchdays & More When the crowd roars, the food has to be just as exciting! At Elior Stadia , we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks • so fans can focus on the action while we handle the flavour. Join the team at Dundee United as a Casual Chef ! With matchday and prep shifts available, this is a flexible role perfect for fitting around your other commitments. All levels of experience are welcome, and we'll provide full training! What you'll be doing... Ensure the food is to the highest standard Ensure the kitchen and service area are always clean, well-presented, and well-stocked Keep up to date with menus and what food is on offer Offer a warm and friendly service Ensure COSHH, Food Safety, and Health & Safety are followed Working Pattern: Matchdays & as and when required Salary : £10.85-£16.00 per hour, depending on age and experience Job ID: 3345 What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous experience of working in a kitchen Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • because life doesn't run on a 9-5 schedule. Room to grow, • career development and learning opportunities. One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are . We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

As a Field Service Engineer you'll be the face of the business, providing first-class aftersales support to customers and helping keep some of the UK's most advanced buses operating safely and efficiently. You'll build lasting customer relationships, solve technical challenges and play a key role in delivering the outstanding service we are known for. BASIC SALARY: up to £40,000 BENEFITS: · Company van (insured, taxed, and fuel covered) · Paid from the moment you leave home · Enhanced overtime rates (1.3x, 1.5x, 2x) · Professional development including EV & Hydrogen training · IT and diagnostic equipment provided · Life insurance · Medicash health scheme · Discounts with major retailers LOCATION: Covering all of Scotland JOB DESCRIPTION: Field Service Engineer - Commercial Vehicle,Transportation One day you could be diagnosing an electrical fault, the next carrying out a warranty repair, supporting a busy workshop or helping a customer get vehicles back into service. Your responsibilities will include: · Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals · Providing technical support directly to customers on-site · Completing warranty and campaign repairs to the highest standard · Identifying root causes and feeding valuable technical information back to the engineering team · Estimating repairs and supporting the Parts & Service team · Promoting service solutions and genuine parts where appropriate · Working closely with Regional Service Managers and customer workshops · Travelling between customer sites and occasionally attending factory training or supporting other locations when required PERSON SPECIFICATION: Field Service Engineer - Commercial Vehicle,Transportation We're looking for someone who enjoys getting hands-on, takes pride in their work and genuinely enjoys helping customers. You'll ideally have: · NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent) · Proven experience in a heavy vehicle/PSV environment, dealership, or fleet operation · Strong mechanical and electrical fault-finding skills · Experience using diagnostic equipment · A willingness to travel and occasionally stay away from home when required THE COMPANY: Year after year, since 1946, we have contributed a tremendous amount of technology & innovative products to help grow and improve the global transportation industry. Our goal is to leave a legacy that will inspire the next generation to move towards a better, sustainable tomorrow. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client. REF: AM18593, Wallace Hind Selection

Elior Stadia - Bringing the Buzz to Matchdays & More When the crowd roars, the food has to be just as exciting! At Elior Stadia , we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks • so fans can focus on the action while we handle the flavour. What you'll be doing... As a Group Head Chef you will proactively manage teams in multiple sites as well as be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high quality service to Elior UK, our customer and clients. Motivating and managing a team within multiple sites Controlling and managing a budget creating a platform for financial growth Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence and innovative menu planning Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues Working Pattern: 5 Days Out Of 7 | 40 Hours Per Week Job ID: 7277 What can you bring? Proven experience of successfully managing multiple teams Genuine interest in customer service excellence A strong team player, highly confident and positive Self-motivated and innovative Previous experience managing sites, contract catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Legal Enquiry Team Advisor | Dundee Salary: £28,000 + Bonus Hours: Full Time | Permanent About the Role As a Legal Enquiry Team Advisor, you'll play a vital role as the first point of contact for new client enquiries. Working across telephone, email, website enquiries, and other communication channels, you'll gather key information, explain funding options, and ensure clients receive a professional and empathetic experience from their very first interaction. Based in Dundee, you'll join a collaborative team environment where no two days are the same. Hybrid working is available following the successful completion of probation, with a requirement to attend the Dundee office three days per week. Key Responsibilities Acting as the first point of contact for new client enquiries via telephone, email, website, and other communication channels Delivering a professional, empathetic and client-focused service Gathering detailed information relating to accidents, injuries and potential claims Accurately recording and maintaining client information on the case management system Obtaining supporting documentation including photographs, evidence and other relevant materials Taking ownership of enquiries from initial contact through to handover to the appropriate legal team Working towards individual and team performance targets, including conversion rates and client satisfaction measures Developing knowledge of personal injury law and the firm's services About You Previous experience within a customer service, contact centre or sales environment Excellent communication and interpersonal skills Ability to build rapport and establish trust with clients Empathetic, professional and client-focused approach Strong organisational skills and attention to detail Confident using Microsoft Office applications and learning new systems Understanding of customer service principles and GDPR requirements Ability to work towards individual performance and productivity targets Experience within a legal environment would be advantageous but is not essential What's in It for You? 32 days annual leave Annual salary review Firm pensions scheme & death in service Private healthcare & flu jab scheme Hybrid working following probation Comprehensive training and ongoing professional development Opportunity to join a respected and leading well-established legal firm Supportive team culture built around collaboration and shared successSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the ''go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times * Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: £13.98 Enhanced: £16.23 (hours worked 20:00 - 00:00) Overtime: £20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight £23.22 Hours: Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence.What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking.Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser