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The Best LGV job you will ever do! At Ocado Logistics it’s our mission to change the way the world shops for groceries and it all starts with our LGV drivers. Using our state of the art fleet – some powered by natural gas for specific routes and fitted with extra safety technology - our drivers take to the road to deliver and collect products to and from a variety of locations across the UK. Our larger warehouses (which we call CFC’s – Customer Fulfilment centres) are cutting edge, and vast (our largest is 573,000sq ft – that’s big enough to accommodate 7 Wembley football pitches!) and our LGV Drivers play a crucial role collecting shopping and distributing it across our smaller regional warehouse sites, for onward delivery to customers. We make a big point that we don’t offer multi drops so there’s no hidden lanes! Our LGV Drivers are our unsung heroes and whilst most of us are sleeping they are distributing our products to ensure it's there as and when we need it.You will be required to work within a flexible shift pattern consisting of nights, late, and early shifts, including weekends. You have the option to work 32 hours over 4 days or 40 hours over 5 days. Our routes are assigned up to 12.5 hours per day; as such, you will regularly be expected to carry out additional hours as and when needed. This role is based at our Dordon site, Danny Morson Way, Dordon B78 1SE. What do you get in return? In return, we pride ourselves on offering a safe working environment that goes without saying and perks and benefits that you can tailor to suit you and your lifestyle, including: • Employer-funded private medical insurance after 12 months of service, • Paid Digital Tachograph card renewal, • Paid Driver Medical in line with licence requirements- through our approved supplier, • We will provide your ongoing periodic CPC training during your career, • Up to 7% matched pension contributions after three months of service, • High street shopping and restaurant discounts including 15% off Ocado.com And if you suddenly decide being a driver isn’t for you, there’s also plenty of opportunity for progression, as 87% of our salaried roles are filled internally. So what do we need from you? A passion for driving and all things trucks and lorries, along with the following driving licence requirements: • A category C+E driving licence, • A maximum of 6 penalty points, • No driving disqualifications in the past 10 years, • Minimum of 12 months experience on your driving licence, • Desirable to have a minimum of 6 months LGV experience It also is a prerequisite that you are a safe and competent driver with the ability to be flexible on your shift length on a daily basis. As our new state of the art fleet are our pride and joy and we need to know they are in safe hands. How to apply; • Fill in our online application - there is no CV required!, • Our friendly team will conduct a telephone interview, • You will complete a Right to Work Checks, • A face-to-face interview and an interview drive will then take place with a driving assessor., • Following this, we will ensure you are happy with the role and understand the shift patterns before any offers are made Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Pay rates: Basic hourly: £18.42 Evening premium (18:00-06:00): £1.90 Sunday Premium: £1.66 Sunday Evening Premium (18:00-06:00): £3.75 Overtime Day shift rate: £23.02 Overtime evening (18:00-06:00) rate: £25.40 About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud to be a diverse employer, prioritising inclusivity and equal opportunities for all individuals. We are also proud to say we are an Armed Forces Covenant employer - providing support and opportunities for veterans, reservists, and their families. We recognise the unique skills, experiences, and qualities they bring to our workforce, and we strive to create an inclusive and supportive environment for all. Whatever your background or story, you’ll find a home at Ocado Logistics.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, Burntwood, Sutton Coldfield. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: Either: • NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or • 5+ years’ experience as a Vehicle Technician/Mechanic and • A full UK driving licence with fewer than 6 points As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, Burntwood, Sutton Coldfield. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: Either: • NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or • 5+ years’ experience as a Vehicle Technician/Mechanic and • A full UK driving licence with fewer than 6 points As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, Burntwood, Sutton Coldfield. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: Either: • NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or • 5+ years’ experience as a Vehicle Technician/Mechanic and • A full UK driving licence with fewer than 6 points As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, Burntwood, Sutton Coldfield. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: Either: • NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or • 5+ years’ experience as a Vehicle Technician/Mechanic and • A full UK driving licence with fewer than 6 points As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, Burntwood, Sutton Coldfield. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: Either: • NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or • 5+ years’ experience as a Vehicle Technician/Mechanic and • A full UK driving licence with fewer than 6 points As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where you’ll work You’ll be part of the Walsall cluster, covering areas like Walsall, Aldridge, Brownhills, Cannock, Lichfield, Burntwood, Sutton Coldfield. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What you’ll need: Either: • NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or • 5+ years’ experience as a Vehicle Technician/Mechanic and • A full UK driving licence with fewer than 6 points As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family, • Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

• Role: British Sign Language (BSL) Interpreters required!, • Start date: August 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: 16 hour permanent shift available, • Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF A CHANNEL MANAGER:The Channel Manager will report to the Channel Lead (Controller or Senior).Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities are maximised.Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & Margin EBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specific range creation.Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBIT being achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DECISION MAKING LEVEL/COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSBIBILITYYesBENEFITS OF A CHANNEL MANAGER: Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCEIdeally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURESBusiness Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Catering and/ or FMCG Sales.TPBN1_UKTJ

OneAdvanced is one of the UK's largest privately owned software businesses, delivering mission-critical SaaS solutions across multiple vertical markets with deep customer embeddedness, high recurring revenues and strong profitability.Backed by Vista Equity Partners and BC Partners since 2019, the business is operating against a clear value creation agenda focused on scalable growth, operational excellence and long-term enterprise value creation ahead of a future liquidity event.As the business continues to scale toward becoming a £1bn+ enterprise platform, the quality, clarity and consistency of executive and investor communication becomes increasingly critical.We are hiring a Director of Investor Relations to help shape how the business is understood internally and externally, translating operational and financial performance into a compelling narrative for investors, lenders, the Board and Executive leadership.This is a highly visible strategic finance leadership role combining executive reporting, investor communication, performance storytelling, and strategic insight.This role would suit an individual who combines strong financial and commercial acumen with exceptional communication and presentation capability, someone equally comfortable operating within the detail while also crafting high-quality Board and investor materials that influence decision-making and support valuation.Investor Narrative & Strategic CommunicationOwn and continuously evolve the company's equity and performance narrative aligned to growth, profitability, and strategic prioritiesTranslate complex SaaS and commercial performance metrics into clear, concise, executive-level communicationSupport the CFO and CEO in investor, lender, and shareholder engagement activitiesEnsure consistency and quality across all executive and external reporting materialsExecutive, Board & Investor ReportingLead the preparation of high-quality Board reports, investor packs, lender updates, and Executive Committee materialsOwn quarterly forecasting and reforecasting outputs alongside strategic planning cyclesDevelop insightful KPI dashboards and performance reporting aligned to investor expectationsDrive reporting quality, clarity, and consistency across the organisationStrategic Finance & Business PartnershipPartner closely with Finance, Commercial, and Strategy teams to synthesise performance insights and support decision-makingSupport long-range planning, value creation initiatives, and strategic prioritiesBenchmark business performance against SaaS peers and market expectationsAct as a strategic extension of the CFO officeWe are looking for a commercially sharp and highly polished strategic finance professional with experience operating in high-growth, performance driven environments. You are likely to bring experience from:PE-backed SaaS or technology businessesStrategic Finance / FP&A leadershipInvestor RelationsCorporate FinanceConsulting or value creation environmentsListed or investor-facing organisations with exposure to quarterly reporting cyclesYou will also bring:Strong understanding of SaaS metrics including ARR, NRR, CAC, LTV and margin performanceExperience producing Board-level, investor, or executive reporting materialsExcellent financial modelling and analytical capabilityExceptional written and verbal communication skillsExecutive presence and confidence working with senior stakeholdersThe ability to translate complex data into clear, commercially meaningful insightAdditional Information This is a hybrid role with an expectation of regular presence in the Birmingham office. Candidates should be comfortable travelling to Birmingham with additional travel occasionally required in line with business and stakeholder needs.Wellbeing that means something26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every yearExceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leaveRobust sick pay of up to 13 weeks full pay + 13 weeks half pay24/7 Employee Assistance Programme for confidential supportPrivate medical insurance for everyone , no medical-history exclusionsFinancial benefits that have your backPerformance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structuresIncome protection : up to 75% salary for 5 years if you ever need itGrow your career with usSkillsHub learning platform with leadership pathways, future-manager training, and a huge online libraryAccess to external training and apprenticeshipsMaking a DifferenceMatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the fundingPennies from Heaven donate the pennies from your pay check to help make a difference without lifting a fingerPlus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:ULEV car scheme with 1,000+ modelsDental insurance, Health Cash Plan, Critical Illness Cover, Partner Life CoverAt OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference.Join us and become part of a team that's powering the world of work and making a real difference.Learn more atTPBN1_UKTJ

HGV Class 2 Driver – Hams Hall£17.76 to £24.25 per hour based on Overtime and shift pattern.Pertemps are currently recruiting for HGV Class 2 Drivers on behalf of a leading logistics company working with a major retailer based in the Hams HallThis is an ongoing role delivering to high street and retail park stores on a regular shift pattern. The work would include multi drop deliveries and handball will be expected of cages and loose loads.This will be a role delivering to stores across the country and it could be 10-15 drops per dayThe Role:\n\n • Local or Distance deliveries to high street shops or retail parks\n, • 10-15 drops or collections on a daily basis\n, • Start times on days between 00:00 & 04:00hr sarts.\n, • Handball and flexibility to do a variety of runs is mandatory\n, • Regular shift pattern of Monday to Saturday any 5 days out of 6. \n, • Ensuring timely and professional deliveries to customers\n, • Completing all relevant paperwork and vehicle checks\nPay Rates:\n\n, • £17.76 per hour on Days\n, • Overtime premiums of £24.25 per hour for all hours completed after 48hrs per week.\nRequirements:\n\n, • Valid HGV Class 2 licence\n, • Valid CPC and Digi Card\n, • Minimum 9 months Class 2 driving experience required\n, • Previous multi drop or store delivery work is preferred \n, • Comfortable with paperwork\n, • Ok to complete full assessment including theory, practical & Drug and alcohol test upon arrival\n, • Good customer service skills and reliability\nWhat We Offer:\n\n, • Ongoing work available\n, • Competitive pay rates\n, • Immediate starts\n, • Supportive transport team\n, • Opportunity for long-term work\nIf you are an experienced HGV Class 1 driver looking for ongoing work with excellent rates of pay, apply today with Pertemps.

Senior Medical Secretary (Private Services) \n Location: Birmingham \n Contract Type: Permanent \n Salary: £30,000 – £35,000 \n Start Date: ASAP \n About the Role \n Our client is seeking an experienced Senior Medical Secretary to lead and coordinate the administrative function across its growing private healthcare services. \n This is an exciting opportunity for a highly organised and proactive individual to manage a team of Patient Pathway Coordinators, ensuring the smooth delivery of patient booking, pathway management, and administrative processes for both self-pay and insured patients. The successful candidate will play a key role in driving service excellence, supporting operational performance, and enhancing the patient experience. \n Key Responsibilities \n\n • \n Lead, supervise, and support a team of Patient Pathway Coordinators \n • \n Manage administrative workloads and ensure appropriate service cover \n • \n Monitor referrals, inboxes, clinic activity, and booking performance \n • \n Build and manage clinic rotas across private services \n • \n Act as the first point of contact for B2B partners and external agencies \n • \n Coordinate patient journeys from referral through to treatment and follow-up \n • \n Support patient bookings, payments, investigations, results, and correspondence \n • \n Monitor key systems including Semble, IRIS, and Apollo Radiology \n • \n Handle patient queries, concerns, and complaints professionally and efficiently \n • \n Lead staff induction, training, appraisals, and performance management \n • \n Work collaboratively with clinical, operational, IT, finance, and support teams \n\n What We’re Looking For \n Essential \n\n • \n Previous experience in a senior medical secretary, healthcare administration, or team leader role \n • \n Strong understanding of private healthcare administrative processes \n • \n Experience managing patient pathways and clinic bookings \n • \n Excellent organisational and workload management skills \n • \n Strong communication skills with the ability to engage confidently with patients, clinicians, and external stakeholders \n • \n Experience using Microsoft Office applications \n • \n Knowledge of healthcare confidentiality and data protection requirements \n • \n Ability to work independently and make decisions in a fast-paced environment \n\n Desirable \n\n • \n Experience supervising or line managing administrative teams \n • \n Experience using Semble, IRIS, Apollo Radiology, or similar healthcare systems \n • \n NVQ Level 3 in Business Administration, Team Leadership, Customer Care, or equivalent \n • \n Previous experience within private healthcare services \n\n If you are an experienced Medical Secretary or Healthcare Administrator looking to take the next step into a leadership role, we would welcome a confidential discussion.

APPLY NOW!Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.Shape the futureWe’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.Grow with usWe’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.Win as a teamWe are currently recruiting for a Development Underwriter to join our existing team to support key brokers in the South West of England region. The brokers will be based anywhere between Birmingham, Southampton, Exeter, Bristol and South Wales so you will need to be located somewhere within this geographical area.The purpose of this role is to manage a portfolio of broker relationships through effective business development strategies and collaboration with key stakeholders to achieve growth and profit.You’ll make an impact by:Managing the sourcing process for growth within existing partners, new distribution channels, presenting to new clients, securing invitations to tender and negotiating profitable solutionsBuilding and implementing sales strategies for broker panel to deliver sales plans. Alongside this you will take responsibility for monthly monitoring as well as developing and implementing action plans to ensure delivery of financials.Providing leadership and direction for the underwriting team to encourage better / smarter working and support the development strategies for broker panel.Maintaining and developing a good understanding of relevant product market, sector, geographic location, distribution segmentation and communicate market developments to appropriate internal stakeholders, supporting business opportunities throughout Intact Insurance.Your skills and experience:Experience in underwriting in Brokers offices negotiating new business and renewals. Preferably Property & Casualty but we can also consider Motor.Account Management experienceAbility to discuss account performance with broker partnersExperience in the agricultural sector is preferred but not necessary.Why you'll love it here:Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward toCompany CarAnnual discretionary bonusUp to 11% pension contributionsHybrid working + flexible hours25 days annual leave + bank holidays + buy/sell optionsHealth & wellbeing + virtual GPCareer development and mentoringInclusive culture + employee networksShare investment optionsOur DEI Commitment:We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.#LI-NA1

Basic information Location Birmingham, Bristol, Cambridge, Cardiff, London, Manchester, Milton Keynes, Reading Business Line Enabling Functions Job Type Permanent / FTC Date published 17-Aug-2026 Req # 24554 Job description Connect to your IndustryEnterprise Business Solutions (EBS) is Deloitte UK's internal, enterprise-wide shared services organisation. The vision for EBS is to drive customer-centric and efficient delivery of business services to the firm through end-to-end process ownership and the application of consistent technology. EBS is expected to grow its scope of services as it enables delivery of the Deloitte ambition.The Vendor Management team, part of the wider Enterprise Business Solutions function, is responsible for managing Deloitte's third-party suppliers and internal delivery partners, while supporting the wider Vendor Management operating model, governance framework and associated procurement processes.This role would be ideally suited to someone with a strong track record in Vendor Management, Procurement, category management or shared services delivery.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity The Senior Vendor Manager acts as a senior category lead and strategic business partner, building relationships with and driving value from Deloitte’s third-party vendors and internal delivery partners across assigned Enterprise Business Solutions categories.This role reports to the Director of Vendor Management.The role leads Vendor Management activity for Workplace Services and Real Estate, with primary focus on tiered supplier governance, strategic supplier oversight, contract and commercial assurance, risk management, sourcing support and value delivery across the Workplace Services supplier portfolio.The Senior Vendor Manager is responsible for setting and maintaining the Vendor Management framework for assigned suppliers, leading quarterly and annual strategic governance, supporting sourcing and contract activity with Core Procurement, and providing assurance over how Workplace Services manages tier 2 and tier 3 suppliers. Workplace Services remains accountable for day-to-day service delivery, budget ownership, invoice validation and operational stakeholder management.Key responsibilities include:Lead Vendor Management activity for Workplace Services and Real Estate, setting proportionate supplier governance by tier, risk, spending and operational importance.Use market intelligence, benchmarking, supplier insight and performance data to inform sourcing priorities, supplier segmentation, commercial decisions and value opportunities.Working with Workplace Services, Core Procurement, Finance, Legal, Risk and Compliance to shape sourcing strategies, support sourcing execution and ensure commercial, risk and governance requirements are clear.Own strategic supplier governance for assigned suppliers, including QBRs, annual strategy meetings, performance frameworks, reporting, action tracking, escalations and value delivery.Maintain contract and supplier lifecycle discipline, including obligations tracking, renewals, change control, supplier compliance, TPRM/BRMS coordination and contract assurance.Provide assurance over Workplace Services’ tier 2 and tier 3 supplier management, reviewing adherence to minimum contract management standards, governance quality, audit trails and performance documentation.Connect to your skills and professional experience You will combine commercial judgement, supplier governance discipline, stakeholder influence and structured problem solving to improve the way Deloitte manages strategically important Workplace Services suppliers. You will be confident operating in a matrix environment, using evidence and governance to drive decisions, manage risk and support delivery of measurable value. It is essential that you have:Senior experience in Workplace services and Real Estate Vendor Management, Procurement, category management, contract management or shared services delivery.Strong understanding of supplier segmentation, tiered governance, supplier controls and performance frameworks.Experience managing contract lifecycle activity, including onboarding, renewals, variations, obligations tracking and exit planning.Strong commercial acumen across sourcing, procurement governance, spending, budgets, forecasts, supplier charges and value opportunities.Risk, compliance and analytical capability across supplier compliance, TPRM, business continuity, audit trails, remediation and performance data.Excellent communication skills, including governance papers, review materials, executive summaries and decision logs.Structured problem-solving skills, turning complex supplier or contract issues into clear actions.Experience coaching others in supplier management disciplines and building practical capability.Proficiency in Microsoft Office, particularly Excel and PowerPoint, to support governance and decision-making.Connect to your business - Enabling FunctionsCollaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us. Central business servicesWe deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues “Deloitte’s Real Assets Advisory team focuses on driving value from real assets and addressing the most challenging infrastructure and real estate-related business issues.” -Deloitte EmployeeOur hybrid working policyYou’ll be based in one of our advertised locations with hybrid working. There is an expectation for you to travel into the London office 1 - 2 times a week.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLICSS BASHSE LOCOFFICE

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: Vendor Manager - EnterpriseLocation: London (SCC operate hybrid working, which comprises of a mix of office and home working)Contract Type: PermanentSalary Package: competitive salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a yearHours: 9.00 am – 5.30 pm Monday – FridayInterview Process: 2-stage processWhy SCC?An inclusive workplaceExcellent package: solid basic and company benefitsHybrid working & core hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose: As Vendor Manager, you will own and develop relationships with SCC’s Strategic and Accelerate vendors, working closely with internal sales, pre-sales, marketing, services, operations, and commercial teams to turn vendor partnerships into measurable business results. You will be responsible for shaping joint business plans, driving revenue and gross profit growth, optimising programmes and incentives, and ensuring SCC is well positioned to deliver value for both vendors and customers. This role offers the chance to influence strategic direction, build senior stakeholder relationships, and make a visible impact across a fast-paced and highly competitive enterprise technology environment. Key responsibilities:Vendor Relationship Management: Own day-to-day and strategic relationships with assigned Strategic and Accelerate vendors, acting as SCC’s primary commercial contact and leading regular business reviews, escalation management, and joint planning activities Go-to-Market & Revenue-Generating Activities: Develop and execute joint go-to-market and growth plans with assigned vendors to increase revenue, gross profit, pipeline creation, and customer engagement across the Enterprise and Networks business.Certification and Compliance: Maintain and improve SCC’s vendor accreditations, certifications, and specialisations by coordinating training, tracking programme requirements, and working with internal stakeholders to retain or achieve target partner status.Strategic Initiatives: Support strategic initiatives that expand SCC’s vendor value proposition, including marketplace partnerships, services alignment, and other vendor-led growth programmes that enhance route to market and customer relevance.Financial Management: Maximise vendor investment by securing and managing rebates, marketing development funds, business development funding, and other commercial incentives, ensuring effective allocation, governance, and return on investment.Proactive Engagement: Proactively identify and progress opportunities with vendor partners to grow SCC’s share of wallet, improve market visibility, and increase alignment between vendor priorities and SCC sales objectives.Contract Management: Work with vendor relationships team for onboarding, contractual documentation, and internal approvals are completed and maintained in line with SCC governance requirements, including NDAs, trading terms, and other relevant agreements. Monitor Vendor Performance: Monitor vendor performance against agreed commercial, operational, and service objectives, addressing issues, escalating risks where required, and driving corrective actions to improve outcomes.Risk Mitigation: Identify, assess, and mitigate risks within vendor relationships, including contractual, compliance, operational, financial, and security-related risks, working with relevant internal teams as required. Skills and experience:Proven experience in vendor management, partner management, or channel/alliance management within the enterprise technology sector, ideally in a reseller, distributor, vendor, or managed services environment.Experience of working with vendor partner programmes, rebate structures, MDF funding, certifications, and commercial governance processes. Skills:Strong planning and prioritisation skills, with the ability to manage multiple vendor initiatives, deadlines, and stakeholder requirements in a fast-paced commercial environment.Strong organisational discipline, including forecast tracking, business planning, reporting, and follow-through on cross-functional actions. Personal Attributes:Acts with integrity, sound judgement, and professionalism when representing SCC internally and externally.Self-motivated and commercially driven, with a proactive approach to identifying opportunities and resolving issues. Adaptable and resilient, with the ability to respond effectively to changing vendor priorities, market conditions, and internal business needs. Interpersonal Skills:Strong relationship-building skills, with the ability to establish credibility and trust with vendors, distributors, and internal stakeholders.Strong stakeholder management skills, with the ability to influence and communicate effectively across vendor organisations, the Enterprise and Networks UK Division, and the wider SCC business. Strong written, verbal, and negotiation skills, with the ability to influence decisions, challenge constructively, and secure commercial commitments. Confident presenting business plans, performance updates, and recommendations to a range of audiences, including senior internal stakeholders and vendor representatives. About YouAbout UsSCC is Europe's largest privately-owned IT business, based out of the new 7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.We are an equal opportunities employerSCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.Diversity & Inclusion at SCC - Sustainability at SCC - Life at SCC - LocationBirmingham - James HouseAll DepartmentsNot SpecifiedAll Departments is a required fieldAdvertising SalaryNot SpecifiedContract TypePermanentJob FunctionPlease Select

Job TitleClient AccountantJob Description SummaryCushman & Wakefield are hiring a Client Accountant to join our UK Asset Services Client Accounting team. This is a key delivery role, responsible for providing accurate, high-quality accounting services across a dedicated property portfolio. You’ll work closely with internal teams and clients to ensure smooth financial operations, resolve queries, and support the delivery of excellent service.Job DescriptionKey ResponsibilitiesClient Service & DeliveryDeliver accurate and timely accounting services in line with contractual obligations and internal SLAs.Own and have full sight of Client and property Trial balances ensuring any discrepancies are resolved during management.Prepare standard and bespoke financial reports for clients and internal stakeholders.Prepare and reconcile non-recoverable invoices to be paid on behalf of Clients ensuring the prompt issuance of funding requests and receipt of funds.Manage day-to-day queries from Property Managers and Clients, providing clear and professional responses.Ensure the accounting system is kept up to date to maintain data integrity and promptly complete any data change requests.Own service charge year-end reconciliations, rent and service charge postings, and general ledger management ensuring audit queries are resolved in full.Critically review SC cash reconciliations including tenant recoverable, clearing any discrepancies.Ability to effectively onboard and offboard any new instructions in full including SC handovers.Ensure accurate coding, invoicing, and financial records for your assigned portfolio.Liaise directly with clients to provide financial updates, clarify information, and address routine accounting issues.Support the wider accounting teams with resolution of unallocated cash items.Prepare accurate and timely completion statements upon request.Ensure Client income is paid across in line with contractual obligations and without error.Maintain a schedule of Client delivery ensuring accurate records and filing system at all times.Support with Client audit requests.Lead Client calls from an accounting perspective and managing external stakeholders.Support the development and coaching of Assistant Client Accountant(s) that may deliver to your Client or be part of your wider team.Operations & RiskEnsure all accounting work complies with internal procedures, RICS guidelines, and client money regulations.Monitor and validate outputs from internal systems and offshore support teams.Assist with onboarding and offboarding of properties and clients, ensuring financial data is transferred correctly.Flag potential risks or recurring issues to senior team members with suggested resolutions.System UseUse of PM&A Tramps (or similar property management system) for day-to-day financial processing and reporting.Maintain up-to-date records in line with internal compliance and client reporting standards.Team CollaborationWork collaboratively with Property Managers, Facilities Managers, and wider Client Accounting teams.Support colleagues with ad hoc financial tasks as required to ensure smooth service delivery across the team.Knowledge & Experience2–3 years of experience in property accounting, client accounting, or a similar finance role.Understanding of service charges, rent accounting, and client money handling.Experience using property management systems (PM&A Tramps experience preferred).Good working knowledge of Excel and Microsoft Office 365.Familiarity with RICS, client money rules, or property industry standards is desirable.Skills & Personal AttributesStrong attention to detail and high level of accuracy.Clear communicator with a professional and customer-focused approach.Comfortable working to deadlines in a busy, fast-paced environment.Proactive, organised, and willing to take ownership of assigned responsibilities.Enthusiastic team player with a willingness to learn and develop.AAP/EEO STATEMENT C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.Note: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This job description is subject to change at any time and may differ slightly based on regional location.Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.INCO: “Cushman & Wakefield”SummaryLocation: Birmingham, West Midlands, United KingdomType: Full time

About the Role:Who are we, and what do we do?You may not have heard of us, but there’s a good chance you’ve enjoyed our products. Avara Foods is one of the UK’s leading food businesses, supplying chicken and turkey to the country’s major supermarkets and well-known restaurants.We own and manage our entire supply chain, from farms to factory and all the way to the customer door – meaning we have careers that cover a whole range of functions. We have major processing sites across England and Wales, and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales.Purpose of the role:As a New Product Development Technologist you will support the NPD Development Product Manager in developing and delivering upon NPD initiatives for your business unit area. You will report directly to the New Product Development Manager, and work closely with cross functional teams such as Technical, Operations, Commercial, Planning & Procurement teams to identify requirements and plan schedules of work for product delivery.The role is predominantly office based, but you will be required to enter the factory environment so at times you will be exposed to a refrigerated, noisy environment and you’ll be working Monday to Friday 08:30-17:00Travel to suppliers, customers & Avara manufacturing sites will be required on a weekly basis.Your key responsibilities as a Development Technologist will include:Category and Market knowledge - Continually research markets and technologies to develop new product concepts for Retail & Food ServiceOrganise internal and external benchmarking sessions.Manage & develop product concepts with our suppliers against customer requirements & briefsPrepare Product costings to ensure the launch of profitable productsUpdate our internal NPD system for all potential & new launches.Support customer presentations ensuring all required documentation has been completed.Manage NPD Meetings with cross functional teams to ensure all actions are completed prior to launch to enable a successful launch.Ensure all development activity is completed in line with NPD Procedures and Processes and information is correctly and accurately recorded.Work in conjunction with technical & operations to organise and execute production trials and manage subsequent shelf-life assessments, organoleptic testing, cooking instruction verification, and nutritional sample analysis.Occasional weekend working will be required to complete Organoleptic Assessments.Use production trials to update information to validate the product costing.Liaise with the site-based Operations and Technical teams to plan the Product launch.Manage launches to ensure the product complies with the specification and meets the agreed quality parameters. What we are looking for:Experience in developing and launching new products with retail and/or food service customers.Experience of working within product development in an FMCG environment.Managing critical paths and coordinating internal departments to ensure successful product launches.Knowledge of the functional characteristics of food ingredients.Have a thorough understanding of the product development process from concept through to launch with previous experience of adherence to Retailers NPD systems.Able to work under your own initiative.Computer literate.Methodical approach, able to ascertain clear requirements from stakeholdersHighly accurate with excellent attention to detail.Full UK Driving License.DesirableA recognised qualification in Food Sciences or related subject areas.Experience of working within product development in a Meat/Poultry environmentKnowledge of food labelling and ingredient regulatory requirementsWhat’s in it for you? As a Development Technologist you will enjoy a secure, supportive and progressive working environment, where your contribution and achievements will be recognised and rewarded. We offer comprehensive training as well as continuous development as you build your career with us. You can also look forward to benefits that amongst other things include the following:Competitive Salary31 Days Holiday6% PensionPrivate Medical InsuranceLife InsuranceVarious lifestyle benefits, including wellbeing resourcesIf you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today!We are committed to being an equal opportunities employer.INDHPBenefitsAll LocationsDudley, WednesburyAll Locations is a required fieldAll DepartmentsTechnicalAll Departments is a required fieldDisplay SalaryCompetitive SalaryContract TypePermanent

We are delighted to be partnering with this world-leading insurance company that is seeking a talented Wordings Specialist. \n We are happy to consider applications from both current Wordings professionals, as well as technically-focused insurance or legal professionals who are genuinely excited about transitioning into this kind of role. \n This is a rare situation because this is usually a London based role. However, this insurer is keen to secure someone within the ‘regions’, in order to be more accessible to their regional offices (Leeds, Manchester or Birmingham). \n This insurer is arguably the most exciting insurer in the market right now and you will see it regularly in the press; for winning national awards, hiring some of the brightest minds in the industry, and developing new, innovative product lines. \n This position has arisen as a result of the company’s impressive expansion; it is enjoying 20% year on year growth, and is on track to double in size over the next 5 years. \n Not only is this an opportune time to join the company, this organisation is extremely well-renowned for its culture; many of its staff citing, “this is the best employer I have ever worked for.” In fact, it is difficult to find someone in this company who hasn’t recently had, or is on track to receive, a promotion. \n This Contract Wordings role supports this global insurer’s UK division. Reporting directly into the Head of Technical Wordings, you will work closely with a team of experienced policy wording drafters, supporting insurance products across the distribution channels of open market, direct to customer and delegated authority. You will have a dotted line into the UK Director of Underwriting, and you’ll be expected to work with underwriters and leadership, drawing on the wider International Technical Wordings Team, to deliver wordings support, including on cross divisional projects. \n Duties will include, but not be limited to, providing reviews and advice on various retail wordings and products, keeping abreast of emerging trends including regulatory, legal and market developments, and providing advice to underwriters to ensure the sharing of technical knowledge and consistency of approach to wordings. In addition, you’ll ensure wordings are compliant with applicable legal and regulatory requirements, as well as being involved with ad hoc projects. \n You will have a broad knowledge of the general insurance market, together with a deep understanding of FCA requirements around policy wordings. In addition, you’ll have experience of collaborating with senior stakeholders, and strong project management capability. You’ll have excellent analytical and interpretation skills, with strong attention to detail. \n You’ll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions. \n Our client operates a hybrid-working arrangement, although you are of course welcome to work from one of our client’s stunning regional offices as much as you like. \n Aston Charles - a personalised service from industry experts \n General Insurance and Financial Services Recruitment \n For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

Your Company:NET Recruit is proud to be partnering with a leading specialist in the maintenance of critical air conditioning and chiller equipment. Renowned for its exceptional training, advanced technology platforms, and refined operational processes, the business continues to experience sustained growth across the industry. A fantastic opportunity has now arisen for an experienced Service Engineer to join the team, supporting clients across Birmingham.Your Roles and ResponsibilitiesWhile in this role your duties may include but are not limited to:\n\n • Supporting Air Source Heat Pump installations alongside an AC Fitter\n, • Carrying out plumbing works relating to HVAC systems\n, • Conducting chlorination, sealed system testing and minor plumbing repairs (e.g. pumps and valves)\n, • Performing inspections, fault-finding and maintenance on plumbing fixtures, systems and associated equipment\n, • Installing mechanical or plumbing systems as required\n, • Responding to urgent call-outs and resolving issues promptly and professionally\n, • Collaborating with multi-disciplinary engineers to address complex problems\n, • Maintaining accurate job records and material usage\n, • Delivering a high standard of customer service during all site visits\nWhat You Will Need To Apply:Please apply ONLY if you meet the following criteria:\n\n, • Proven experience in plumbing, ideally within commercial or site-based environments\n, • Relevant plumbing accreditations, such as City & Guilds Level 2 Plumbing and NVQ Level 3 Plumbing\n, • Good working knowledge of mechanical equipment and installations\n, • Experience with or interest in ASHP technology (advantageous but not essential)\n, • Ability to read CAD plans and use IT systems confidently\n, • Strong communication skills and a professional, customer-focused approach\n, • Problem-solving ability and sound decision-making skills\n, • Physical fitness and the ability to work across varying site conditions\n, • A valid driving licence and CSCS skills card\n, • Gas qualifications are beneficial but not required\nWhat you will get in Return:This exciting opportunity is ideal for a motivated technician seeking to advance their career and gain valuable knowledge and experience in the HVAC industry within a leading and highly successful business. The position holder will work within the wider engineering team on a range of HVAC projects and support more senior members of staff with complex work.The business will offer the successful candidate a starting salary of up to £55,000, dependent on the level of previous experience and knowledge. This will accompany an appealing package including company bonus, additional strong holiday allowances, and other work benefits, including an excellent pension. This opportunity will provide valuable skills and knowledge, and fantastic opportunities in the future to develop and better the candidates’ prospects moving forward.To investigate this role further, please do not hesitate to contact:Christina Smith – Senior Talent Acquisition SpecialistM: E:

Motor Assist Claims HandlerSalary: £26,012Hours: 37.5 hours. Monday - Saturday 8am - 6pm on a rotational basis to include some bank holidaysFort DunlopIncident management, Just better.At Motor Assist, we believe the traditional approach to incident management is outdated. We’re here to change that. Our technology brings agility, transparency, and efficiency to every stage of the process, helping clients get back on the road faster and with less hassle.Whether it’s full end-to-end support or a tailored modular solution, we handle every detail with care and precision. Our mission is simple: to keep drivers driving and deliver peace of mind when it matters most.We’re proud of our strong, people-first culture that prioritises wellbeing, development, and delivering exceptional service to our partners and customers.What you’ll be doingWe are looking for a highly organised and empathetic Claims Handler to join our dynamic and supportive team. In this role, you will be the first point of contact for customers who have been involved in road traffic collisions, whether at fault or not. Your calm, professional approach will help guide them through the claims process with clarity and care. You will be required to attend the Fort Dunlop office for a minimum of two days per week.\n\n • handle incoming claims calls and emails with professionalism and empathy\n, • gather and verify all necessary information related to road traffic incidents\n, • accurately input and manage claim details in our system\n, • liaise with insurers, repairers, and third parties to progress claims efficiently\n, • keep customers informed throughout the claims process, ensuring a smooth and supportive experience\n, • identify potential fraud indicators and escalate appropriately\n, • maintain compliance with all regulatory and company standards\n, • attend the Fort Dunlop office for a minimum of two days per week.\nWhat you’ll bring\n\n, • experience in a fast-paced customer service role, ideally within a similar claims or insurance environment\n, • proven ability to work in a phone-based role, handling sensitive or complex conversations\n, • quick learner with the ability to grasp new processes and systems efficiently\n, • strong written and verbal communication skills, with the ability to summarise incidents clearly and logically\n, • excellent relationship-building and negotiation skills\n, • proficient in Microsoft Office and comfortable using digital systems\n, • a natural problem solver with strong organisational skills and the ability to prioritise under pressure\n, • able to work independently while also contributing to team goals and departmental success.\nWhat we offer\n\n, • A salary of £26,012\n, • 22 days holiday (plus bank holidays), rising to 27 with service\n, • Workplace pension scheme\n, • Bupa Private Healthcare (optional)\n, • Life Assurance (4x salary)\n, • Employee Assistance Programme and wellbeing tools\n, • Retail discounts and savings\n, • Ongoing professional development and career growth opportunities\n, • One charity/volunteering day off per year.\nWellbeing, diversity and inclusionFor the second year in a row, we are proud to share that we’ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated.We have also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.If our values resonate with you and you’re excited about this opportunity, even if your experience doesn’t perfectly match, we’d love to hear from you. You might be just who we’re looking for.REF-230 078

Engineering Support HandlerSalary: £26,661Hours: 37.5 hours per week. Monday – Saturday, shifts between 8am - 8pm on a rotational basis. Occasional Sundays and Bank Holidays.Join AX where our people and purpose drive us forwardAt AX, we’re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency.Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We’re a team that values care, quality, and customer satisfaction. You’ll be part of a supportive environment where your work is appreciated, and your development is encouraged. About the roleWe are seeking a dedicated and detail-oriented Supply Chain / Engineering Support Assistant to join our dynamic team in a busy accident management company. The ideal candidate will play a crucial role in supporting the Supply Chain Managers and the Engineers to deliver excellence to the business and to our customers. During your Welcome Period you will be required to attend the Fort Dunlop office each working day, upon successful completion, you will be required to attend for a minimum of two days per week. What you’ll be doing\n\n • support the network and engineering teams by administering incoming emails, responding where possible or triaging\n, • track key workflows providing visibility to internal stakeholders and ensuring key activity dates are met\n, • support the processing of incoming repair documents\n, • maintain accurate records of all interactions and transactions related to supply chain, engineering and repair\n, • provide exceptional customer service by addressing both internal and external stakeholder enquiries, resolving issues promptly\n, • collaborate with internal teams to streamline processes and improve efficiency\n, • be responsible for maintaining supplier profiles across our various systems\n, • support our supply chain team by gathering data on supplier performance against KPIs.\nWhat you’ll bring\n\n, • previous experience in a customer service or administrative role, preferably within the accident management or insurance industry\n, • strong organisational skills and attention to detail\n, • excellent communication skills, both verbal and written\n, • ability to work in a fast-paced environment and manage multiple tasks simultaneously\n, • proficient in Microsoft Office (Outlook, Word and Excel)\n, • drive for continuous improvement\n, • demonstrate behaviours aligned with our core values: Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight.\nWhat we offer\n\n, • Up to £26,661\n, • 22 days holiday (plus bank holidays), rising to 27 with service\n, • Workplace pension scheme\n, • Bupa Private Healthcare (optional)\n, • Life Assurance (4x salary)\n, • Employee Assistance Programme and wellbeing tools\n, • Retail discounts and savings\n, • Ongoing professional development and career growth opportunities\n, • One charity/volunteering day off per year.\nWellbeing, diversity and inclusionFor the third year in a row, we are proud to share that we’ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated.We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.If our values resonate with you and you’re excited about this opportunity, we’d love to hear from you. You might be just who we’re looking for.REF-230 103

The Opportunity \n Our client is a well-established and highly respected property search provider, supporting legal professionals across the UK with fast, accurate and reliable search services. They are now looking to welcome an experienced Search Processor to their growing team based in Sutton Coldfield. \n This is an excellent opportunity for someone with a background in property searches or residential conveyancing who is looking for a role offering genuine work-life balance, flexible hybrid working and the chance to join a supportive, knowledgeable team. \n Working closely with solicitors and conveyancers, you'll play a key role in ensuring property search requests are processed efficiently, accurately and to the highest standard. \n Key Responsibilities \n\n • Process and manage incoming property search requests from solicitor and conveyancing clients.\n, • Review search requirements and provide guidance where necessary to ensure the correct searches are ordered.\n, • Use online ordering systems and digital mapping tools to accurately identify property boundaries.\n, • Compile and prepare comprehensive search packs, including Local Authority, Environmental, Drainage & Water and Chancel searches.\n, • Liaise with solicitors, conveyancers and clients, providing updates and responding to queries professionally.\n, • Monitor outstanding searches and proactively chase local authorities and third-party providers to ensure deadlines are met.\n, • Maintain accurate records while delivering a consistently high level of customer service.\n\n About You \n To be successful in this position, you'll already have experience within the property search or residential conveyancing sector and be confident managing search requests from start to finish. \n You'll ideally have: \n\n • Previous experience working within a property search company, search provider or residential conveyancing environment.\n, • Experience with organisations such as InfoTrack, SearchFlow, Index PI or similar search platforms would be advantageous.\n, • Alternatively, experience as a Conveyancing Assistant, Conveyancing Paralegal or Estate Agency Sales Progressor will also be considered.\n, • Strong IT skills with confidence using online ordering portals, case management systems and digital mapping software.\n, • Excellent attention to detail and the ability to accurately interpret legal property information.\n, • Strong communication skills, both over the phone and via email.\n\n What's on Offer? \n Our client believes flexibility and work-life balance are just as important as career progression, which is why they offer: \n\n • Hybrid working with two days from home and two days in the office.\n, • Generous holiday entitlement\n, • A welcoming, collaborative team environment where quality and service come first.\n, • Long-term stability with an established and growing business.\n\n If you're looking to utilise your conveyancing or property search experience in a role that offers flexibility, autonomy and the opportunity to work with an experienced and supportive team, we'd love to hear from you. \n Please note: If you have not received a response within 48 hours of submitting your application, unfortunately on this occasion your application has been unsuccessful. \n Successful applicants will be required to provide: \n Proof of their Right to Work in the UK. \n A copy of valid photographic identification (selfie verification may be required as part of the onboarding process). \n A fully completed Elite Personnel application form.

Elite Personnel are recruiting on behalf of a growing and successful business based in Birmingham for an experienced Technical Catering Engineer to join their expanding team. \n This is a fantastic opportunity for a qualified engineer who is looking to move into a predominantly office-based role whilst still utilising their technical expertise. Working within a supportive and professional environment, you will be the first point of contact for customers experiencing equipment breakdowns or service issues. \n The Role \n \n As a Technical Catering Engineer, you will provide telephone-based technical support to customers, helping to diagnose faults and resolve issues remotely wherever possible. Where a repair cannot be completed over the phone, you will arrange for an engineer to attend site. \n The role is mainly office based; however, there may be occasional visits to customer sites when additional support is required. A company vehicle will be provided for any site visits. \n \n Key Responsibilities \n\n • Taking inbound calls from customers experiencing equipment faults or breakdowns.\n, • Diagnosing technical issues over the telephone.\n, • Guiding customers through troubleshooting procedures to resolve faults remotely.\n, • Determining when an engineer visit is required and arranging call-outs.\n, • Providing excellent customer service and technical support.\n, • Updating customer records and service information accurately.\n, • Liaising with engineers and internal departments to ensure swift resolution of issues.\n, • Occasionally attending customer sites to provide technical assistance when required.\n\n \n What We’re Looking For \n\n • Qualified Gas Safe Engineer.\n, • Relevant electrical qualifications and experience.\n, • Previous experience working on commercial catering equipment.\n, • Strong fault-finding and diagnostic skills.\n, • Experience working with a range of equipment including:\n, • Commercial refrigeration systems\n, • Cooking equipment\n, • Catering appliances\n, • Excellent communication and customer service skills.\n, • Confident telephone manner.\n, • Good IT skills and ability to maintain accurate records.\n, • Full UK Driving Licence.\n\n \n What’s On Offer? \n\n • Competitive salary.\n, • Office-based role with excellent work-life balance.\n, • Company vehicle provided for occasional site visits.\n, • Free onsite parking.\n, • 25 days annual leave plus Bank Holidays.\n, • Company pension scheme.\n, • Ongoing training and development.\n, • Supportive management team.\n, • Modern working environment.\n, • Genuine career progression opportunities.\n, • Additional company benefits.\n\n \n If you are a qualified Gas Safe and Electrical Engineer looking for a new challenge within a growing business, we would love to hear from you. \n \n Please note: If your application is successful and you are selected for the next stage of the recruitment process, a member of our team will contact you within 48 hours of receiving your application. If you have not heard from us within this timeframe, unfortunately your application has not been successful on this occasion. \n \n As part of the recruitment process, all successful applicants will be required to provide proof of their Right to Work in the UK. \n

Senior Field Service Engineer – Birmingham area, Up to £62,500 pounds plus van and benefits. \n We’re recruiting on behalf of an established international engineering business. ( Electrical/Mechanical experience a must ) \n This is a senior position within a business that’s investing heavily in growth, training, and cutting edge technology covering Birmingham and surrounding areas. \n You’ll take ownership of complex electro-mechanical equipment, carrying out everything from planned maintenance and reactive breakdowns to installation, commissioning, and customer training. You’ll be LEAD your team of field engineers, trusted to resolve faults efficiently while delivering… first-class service. \n You’ll also support continuous improvement, manage spares, and ensure all work meets safety and quality standards. We’re looking for someone with solid field service experience. \n Strong electrical, and mechanical fault-finding skills, confident communicator, comfortable working independently, strong IT skills, and exposure to automated or capital equipment, would be a plus. In return, the salary is up to 62,500 plus company van, fuel card, overtime, pension, ongoing product training, and genuine career progression. \n This is a rare chance to join a forward-thinking engineering business at an exciting stage of growth. \n If you’re looking for variety, autonomy, and the opportunity to work with innovative tech in a huge growth sector, we’d love to hear from you. Apply today.

Roles like this really are few and far between. And what makes this one particularly special, is the fact that it sits within what is arguably the most exciting commercial insurer in the UK market right now. \n As a result of an internal promotion, this Trainee Business Development Manager opportunity has arisen within the Sales & Distribution team of this highly prestigious insurer. \n Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. \n This Trainee BDM opportunity is extremely refreshing because our client is seeking someone who they can mould and nurture, and as such, it is not essential that you have previous experience within an official business development role. In fact, the person who did this role very successfully (before being promoted into a more senior BDM role), came from an underwriting background. \n You will be responsible for promoting the company’s suite of commercial insurance products to a panel of brokers all over the UK. Your duties will include, but certainly not be limited to, making Discovery telephone calls to brokers in order to find out what kind of business they are writing, and which of this insurer’s products will be relevant to them. In addition, you’ll identify specific risks for which the underwriting team can quote, and then follow the sales process through to the inception of cover. You’ll build strong relationships with your broker panel, ensuring that you are at the forefront of their mind when they are looking for quotes, and you will work closely with the regional business development team to ensure that sales objectives are met. Much of your work will be conducted over the telephone, but you will be encouraged to attend some face-to-face broker visits. \n When it comes to career development opportunities, this opportunity has them in abundance. The previous incumbent was promoted into a more senior BDM role within 12 months and there are many different areas of the business that you could move into down the line. \n It is absolutely essential that you have previous general insurance experience, either from an insurer or broker background. Ideally, this experience will have included commercial insurance products, although we will consider exceptional candidates from a personal lines / high net worth background. Just as importantly, you will be engaging, inquisitive, and good at spotting opportunities. You’ll have superb communication skills, as well as the ability to build strong rapport with brokers. Given the nature of the role, you will enjoy working to targets. \n Many people who join this company cite, “this is the best place I have ever worked at”. It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from “proper careers, where every member of staff has a mentor.” \n Our client operates a hybrid-working arrangement, allowing you to work 2 days from home. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! \n You’ll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing CII qualifications. \n Aston Charles - a personalised service from industry experts \n General Insurance and Financial Services Recruitment \n For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

Reference: 26178Aftersales ManagerEvans HalshawFord/ Lepas, WalsallCompetitive salary and bonus with company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales servicesOur Evans Halshaw site Ford / Lepas Walsall are recruiting an Aftersales Manager to oversee their workshop, Service Advisors and parts department. We are looking for a candidate with past automotive aftersales experience. Customer focus and providing excellent customer service is key. You will be a very driven and commercially minded candidate and be very comfortable in a target driven environment.What does the role of an Aftersales Manager involve?• Ensure all warranty and repair work is carried out adheres to manufacturer and company standards• Maximise efficiency and profitability for the Service department through labour sales, parts and materials and constantly assessing against budget objectives• Management of accounts, budgets and costs for the whole department.• Regular review of pricing policies and ensuring appropriate legislation is adhered to• Leading the team, setting clear targets and KPIs, to excel and over achieve these• Ensure and maintain a safe working environment and that processes are followed that adhere to health and safety regulations• Enhancing levels of customer service to achieve a high CSI score for the departmentWhat do you need to succeed as an Aftersales Manager?• Experience in a target driven environment with the ability to lead and motivate a team to exceed targets• Passionate about providing exceptional levels of customer service to ensure customer retention• Proven background in running a successful workshop or parts department.• Strong business acumen• Strong knowledge of consumer/vehicle legislationWhat we can offer you:Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you loveCelebrate your special day with an extra day off on your birthdayOur industry-leading Family Leave Policies ensure you’re supported when it matters mostAccess a new car through our Salary Sacrifice scheme and enjoy a smarter way to driveTake a paid day to volunteer and give back to a cause close to your heartWe believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversariesUnlock your potential with tailored training and endless career growth opportunitiesCommute for less with our cycle to work schemeAccess high street discounts to make the everyday a little more rewardingKnow someone perfect for Lithia UK? Earn rewards through our internal referral schemeAt Lithia UK, our growth is powered by our people:As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.Location:Walsall Ford Region:West Midlands Franchise:Ford South Salary:Competitive salary and bonus with company car and excellent company benefits

APPLY NOW! This role is to be based in either Birmingham or Bristol Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.Shape the futureWe’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.Grow with usWe’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.Win as a TeamThe Commercial Manager is accountable for P&L performance across defined panels of brokers, leading a team of Senior Trading Underwriters and Trading Underwriters to deliver growth, profitability, retention and portfolio quality. The role drives excellent broker engagement, underwriting discipline and adoption of P Strategy, creating sustainable growth across complex and relationship-led business.You’ll make an impact by:Developing and executing broker strategies and business plans, driving growth, retention and portfolio performance across assigned broker panels.Leading broker engagement activity, building great market relationships and ensuring delivery of a compelling customer and broker proposition.Driving team engagement, capability development and performance management, creating a high-performing culture that supports commercial success.Ensuring compliance with policies, standards and regulatory requirements, identifying opportunities to improve customer outcomes and operational effectiveness.Resolving complex trading and underwriting issues, escalating strategic matters appropriately.Influencing stakeholders through excellent communication, commercial insight and data-driven decision making.Maintaining a consistent operating rhythm across Regions, working closely with fellow Commercial Managers to share insight, align delivery and drive underwriting excellence.Actively contributing to the Commercial Manager community of practice, promoting collaboration, consistency and best practice across the Regional business.Championing continuous improvement and fostering innovation within the team.Your skills and experience:Considerable experience in Commercial Lines underwriting and broker trading, with a proven ability to deliver P&L outcomes through effective broker engagement, business planning, portfolio management and team leadership.Proven experience as an effective people leader, extensive supervisory experience, capable of building high performing teams, managing performance and delivering consistent underwriting and commercial results across a defined portfolio.Advanced leadership and people management skills; proven ability to build high-performing teams.Solid understanding of functional processes and ability to apply judgment within defined policies.Excellent communication and influencing skills; able to engage stakeholders effectively.Problem-solving and decision-making within defined parameters.Digital fluency and ability to use tools for planning and monitoring.Professional certifications may be advantageous.Why You’ll Love It Here:Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:Annual discretionary bonusUp to 11% pension contributionsHybrid working + flexible hours25 days annual leave + bank holidays + buy/sell optionsHealth & wellbeing + virtual GPCareer development and mentoringInclusive culture + employee networksShare investment optionsOur DEI Commitment:We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.#LI-NA1

Technical Support Lead (3rd/4th Line) – Birmingham/Hybrid \n \n £60,000-£65,000 \n \n Arden Resourcing is recruiting on behalf of a well-established MSP organisation for an experienced Senior Technical Support Engineer to join their growing technical team. This is a senior technical position focused on resolving complex infrastructure issues, supporting advanced IT environments, and contributing to solution design and pre-sales activities. Acting as a senior escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. \n \n Essential Skills & Experience \n · Proven experience in a senior 3rd/4th Line Infrastructure Support role. \n · Strong troubleshooting skills across enterprise infrastructure technologies. \n · Linux (Ubuntu)/VMware – healthy knowledge of \n · Windows Server \n · Citrix \n · Microsoft 365 & Entra ID \n · Apache, NGINX and/or IIS \n · DNS, networking and load balancing \n · Backup & Disaster Recovery \n · SonicWall or similar firewall technologies \n · Experience using PowerShell for administration and automation. \n · Exposure to AI and automation tools to improve operational efficiency. \n · Excellent communication skills with the ability to engage confidently with technical and non-technical stakeholders. \n \n Desirable Experience \n · MSP background. \n · Pre-sales, solution design and technical scoping. \n · RFP/RFT responses and quotation design. \n · Cloud migration projects, including Microsoft 365 and SharePoint. \n · AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. \n · Relevant Microsoft, VMware, Citrix or SonicWall certifications. \n \n Client Engagement \n · Deliver high-quality technical support across a varied client base. \n · Participate in technical meetings and provide expert guidance to both technical and non-technical stakeholders. \n · Support service delivery by maintaining high levels of customer satisfaction and SLA performance. \n · Undertake occasional onsite visits where required. \n \n Continuous Improvement \n · Identify recurring issues and implement long-term solutions. \n · Drive improvements through automation, AI and process optimisation. \n · Contribute to technical documentation, standards and knowledge sharing. \n · Mentor junior engineers and promote best practice across the team. \n \n This is an excellent opportunity for a senior infrastructure support professional looking to work across a diverse range of technologies while playing a key role in technical leadership, solution delivery and continuous improvement.

IT Field Engineer \n £40,000 + Company Car or £5,000 Car Allowance + BenefitsLocation: Solihull, Birmingham (with travel to regional sites)Full-time, Permanent (Monday–Friday, 40 hours) \n About the role \n We’re looking for a friendly, outgoing IT Field Engineer who will be based in Solihull but happy to travel when needed to regional sites. You will enjoy enjoys being out on the road, meeting people, and solving problems face-to-face. This is a hands-on, customer-focused role where you’ll be the go-to IT expert across several sites in the region. \n You’ll take ownership of onsite IT support, making sure everything runs smoothly day to day—from networks and desktops to troubleshooting issues and supporting users. You’ll work closely with colleagues, stakeholders, and third-party suppliers to deliver a high level of service and continuously improve how IT supports the business. \n If you like variety, independence, and building strong relationships while delivering great IT service, this could be the perfect role for you. \n What you’ll be doing \n\n • Providing onsite IT support across multiple locations\n, • Acting as the main point of contact for all IT-related issues in your sites\n, • Managing and resolving incidents, service requests, and technical problems\n, • Maintaining IT equipment, infrastructure, and documentation\n, • Supporting network, desktop, and mobile technologies\n, • Working alongside third-party IT providers to ensure systems are maintained and issues are resolved quickly\n, • Leading local IT projects, upgrades, and installations\n, • Building positive relationships with stakeholders and delivering a great customer experience\n\n What we’re looking for \n\n • Previous experience in a Field Engineer or similar onsite IT support role\n, • Previous VIP/ White Glove experience a bonus\n, • An outgoing, approachable personality with strong communication skills\n, • A customer-first mindset and the confidence to engage with users at all levels\n, • Solid technical knowledge across:\n \n, • Windows desktop support and imaging\n, • Azure Active Directory/ Entra and Group Policy\n, • Networking (LAN/WAN, switches, routers, Wi-Fi, firewalls)\n, • Mobile device support (Apple, Android, Microsoft)\n \n, • A proactive, “can-do” attitude with strong problem-solving skills\n, • Ability to work independently and manage your own workload\n, • Willingness to travel between sites and provide occasional out-of-hours support\n\n What’s on offer \n\n • Competitive salary and car allowance/company car\n, • Pension scheme\n, • Employee Assistance Programme\n, • Enhanced family leave policies\n, • A supportive environment where your contribution is recognised\n, • Opportunities to develop your skills and grow your career\n

Sales Specialist Service Management Specialist (SERVICE NOW)Location: UK-based / HybridSalary:£75,000 OTE £40,000 plus many core benefitsAbout the Role We are looking for an experienced Sales Specialist to help drive the continued growth of our ServiceNow and Enterprise Service Management proposition. The role will combine business development, ServiceNow licensing advisory, implementation advisory and sales enablement, supporting both existing customers and new business opportunities. The successful candidate will act as a ServiceNow subject matter expert across the wider sales organisation, helping account teams identify opportunities, qualify and shape requirements, and work alongside pre-sales teams to develop commercially compelling solutions. A key focus of the role will be increasing internal awareness and adoption of the ServiceNow proposition, while developing a growing pipeline of enterprise and public sector opportunities. The current pipeline has a strong public sector focus, with several significant opportunities already in progress. The successful candidate will play an important role in converting these opportunities while developing a repeatable growth model, particularly within public sector accounts where successful reference customers can generate further opportunities.Key ResponsibilitiesServiceNow Sales & Business Development\n\n • Identify and develop ServiceNow opportunities across existing customer accounts and net-new business.\n, • Support the wider sales community on all ServiceNow opportunities, providing specialist knowledge, guidance and commercial input.\n, • Build and maintain a qualified pipeline of ServiceNow and Enterprise Service Management opportunities.\n, • Develop relationships with senior stakeholders across enterprise and public sector organisations.\nLicensing & Implementation Advisory\n\n, • Provide ServiceNow licensing advisory to customers and internal sales teams.\n, • Advise customers on licensing requirements, platform capabilities and potential optimisation opportunities.\n, • Provide implementation advisory, helping customers understand the requirements, approach, benefits and potential outcomes of ServiceNow programmes.\nInternal Sales Enablement & Brand Awareness A key part of the role will be developing awareness and understanding of the ServiceNow proposition across the wider sales organisation. Responsibilities will include:\n\n, • Building ServiceNow brand awareness internally across the sales organisation.\n, • Delivering internal ServiceNow roadshows and presentations to sales teams and management.\n, • Educating Account Managers and sales teams on ServiceNow capabilities, licensing, implementation and available propositions.\n, • Helping sales teams identify ServiceNow opportunities within their existing customer portfolios.\nSkills, Knowledge & ExperienceEssential\n\n, • 3–4+ years of ServiceNow-specific experience, ideally within a sales, advisory, consulting, licensing or solution-focused role.\n, • Strong understanding of the ServiceNow platform and its key capabilities.\n, • Experience with ServiceNow licensing and licensing advisory.\n, • Experience providing ServiceNow implementation and/or advisory guidance.\n, • Demonstrable experience identifying, qualifying and progressing ServiceNow opportunities.\n, • Experience working with pre-sales and technical teams to scope and develop solutions.\n, • Strong commercial awareness and understanding of enterprise technology sales.\n, • Experience engaging senior customer stakeholders and developing value-led propositions.\n, • Proven ability to build relationships across both existing accounts and net-new customers.\n, • Experience working within an IT reseller, MSP, systems integrator, consultancy, software vendor or ServiceNow partner environment.\n For more information please reach out to Louise Wright Director of IT Recruitment

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. \n The Role \n We are looking for an experienced Quantity Surveyor to join our Planned Repairs & Maintenance division. In this vital role, you’ll ensure commercial excellence across our projects, managing valuations, pricing variations, maximising profit, and working closely with clients, delivery teams, and subcontractors. \n Responsibilities \n\n • \n Lead, manage and monitor all commercial activities to achieve project objectives. \n • \n Ensure project profit targets are met, with effective cashflow and margin control. \n • \n Review and submit Applications for Payment. \n • \n Cleanse and correct Schedule of Rates (SOR) data where required. \n • \n Review void specifications and advise on correct SOR code usage. \n • \n Finalise all completed jobs to ensure timely invoicing. \n • \n Approve contra charges and cost transfers. \n • \n Monitor material spend and plant hire. \n • \n Secure best value from subcontractors and suppliers. \n • \n Review subcontractor variations, ensuring client approvals where necessary. \n • \n Ensure all chargeable works are accurately captured. \n • \n Maximise use of Schedule of Rate codes across all workstreams. \n • \n Advise on, formulate and submit loss & expense claims where applicable. \n • \n Carry out post-completion commercial evaluations to inform future projects. \n • \n Produce accurate cost-to-complete and value forecasts in line with budgets; report any variances that may affect margin or programme. \n • \n Review contract terms before commencement and highlight commercial risk, key clauses and obligations to the project/delivery team. \n • \n Ensure adherence to Health, Safety, Environmental and HR policies. \n • \n Provide excellent customer service and uphold company values. \n • \n Submit quotations or estimates to clients as required. \n\n About you \n\n • \n Knowledge of NHF Schedule of Rates \n • \n JCT, NEC and NHF contract terms \n • \n Price Per Property contract models \n • \n Target Cost Contract Model \n • \n Social housing background (desirable) \n • \n Strong IT literacy \n • \n Previous Quantity Surveying experience (essential) \n\n What We Offer \n\n • \n Salary, Up to £60K dependent on experience + Car Allowance \n • \n Pension, medical scheme options and life assurance \n • \n 25 days’ holiday + bank holidays \n • \n Perkbox (discounts, perks & wellbeing offers) \n • \n 1 paid volunteer day \n • \n £2000 refer-a-friend bonus after the referee passes probation \n • \n Opportunities for development and progression across Axis CLC \n\n Why Axis CLC? \n Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. \n Our Commitment to Inclusion \n Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

If you want to learn a skilled trade, work across different sites and build towards earning £30,000–£50,000 a year as your career develops, this is an opportunity worth exploring. As a Trainee Commercial Window Cleaner, you'll receive full training from an experienced team while gaining practical skills across a wide range of commercial and specialist cleaning services. You'll work across schools, universities, hospitals, offices and other commercial buildings throughout the Midlands, learning how to use professional equipment and specialist techniques safely and effectively. No previous industry experience is required, making this an excellent route into a practical career with genuine progression potential.What’s in it for you\n\n • Full training in professional cleaning techniques and equipment\n, • Long-term earning potential of £30,000–£50,000 per year as your skills, responsibilities and capabilities develop\n, • Monthly performance-related bonus scheme, subject to eligibility\n, • 28 days' holiday including Bank Holidays\n, • Company pension scheme\n, • Genuine career progression and the opportunity to develop specialist skills\nYour responsibilities as Trainee Commercial Window Cleaner\n\n, • Carry out commercial glass cleaning using traditional and water-fed pole techniques\n, • Learn to complete pressure washing, gutter and high-level cleaning safely\n, • Support specialist industrial cleaning work across a variety of customer sites\n, • Maintain equipment and ensure it remains clean, safe and ready for use\n, • Travel to customer sites across the Midlands and occasionally elsewhere in the UK\n, • Follow safe working procedures while delivering a consistently high standard of service\nWhat we’re looking for in a Trainee Commercial Window Cleaner\n\n, • Based within the B25 area of Birmingham\n, • Comfortable undertaking practical, physically active work outdoors\n, • Able to work safely at height once fully trained\n, • Able to travel to different customer sites and work flexibly around site requirements\n, • Ability to follow training, safety procedures and instructions when using specialist equipment\nWorking hours vary depending on customer requirements and site locations, with early starts and early finishes forming part of the role. Flexibility around working times and travel is required. Ready to learn a skilled trade and build a career with strong long-term earning potential? Apply today for the Trainee Commercial Window Cleaner position by sending your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

IT Project Manager - On site - c£55,000 \n A growing business is undergoing a major upgrade of its core systems and is looking for an experienced IT Project Manager to help drive this forward. This is a great opportunity for a driven project management professional to take ownership of key ERP and WMS implementation programmes while contributing to a wide range of business-wide transformation initiatives. \n You will work closely with stakeholders across IT, operations, supply chain, logistics, customer service, finance, HR and sales, helping to plan and deliver projects that support the business as it continues to grow. Travel across all sites will be required. \n Main Responsibilities \n\n • Plan and deliver projects, keeping them on track for time, cost and quality\n, • Keep an eye on progress and risks, stepping in early when things need course-correcting\n, • Maintain clear project documentation to keep everyone informed\n, • Build strong working relationships with stakeholders and suppliers to keep projects moving in the right direction\n, • Report on resources, costs and performance to keep leadership in the loop\n, • Support change and risk management, raising issues where needed\n\n Key Skills: \n\n • Proven project management experience (minimum of 3 years)\n, • Strong organisational and planning skills\n, • Great communicator, comfortable managing stakeholders at all levels\n, • Confident working independently on tasks and smaller project phases\n, • Comfortable producing clear, professional documentation\n, • Good working knowledge of project management tools\n, • Strong client-facing manner, both on the phone and in person\n\n If you are interested in applying to be an IT Project Manager, please send your CV to

We are currently recruiting for an experienced Technical Sales Manager to join an established and growing business within the industrial doors, gates and loading bay sector.This is an excellent opportunity for a technically minded sales professional with strong industry knowledge and commercial awareness. The role will involve developing new business, managing existing customer relationships, carrying out site surveys and providing technical solutions to customers across the Midlands.Key Responsibilities Identify and develop new business opportunities across the industrial and commercial sectors.Build and maintain strong, long-term relationships with customers, contractors and key stakeholders.Carry out customer site surveys and assess project requirements.Prepare accurate technical quotations, estimates and proposals.Provide customers with technical advice and recommend appropriate products and solutions.Manage projects from initial enquiry through to completion.Liaise with internal teams to ensure projects are delivered on time, within budget and to the required standards.Follow up enquiries and quotations to maximise sales opportunities.Achieve agreed sales targets and contribute to overall business growth.Maintain a high level of customer service throughout the sales and project lifecycle.Skills & Experience The ideal candidate will have:At least 5 years' experience in technical sales within the industrial door industry.Strong knowledge of industrial doors, gates, loading bays or associated access solutions .Experience in site surveying, estimating and project or contract management.A strong mechanical and electrical understanding, with the ability to interpret technical specifications and engineering drawings.Excellent communication and interpersonal skills.Strong commercial awareness, negotiation and relationship-building skills.Excellent organisational skills with the ability to manage multiple projects and deadlines.Good IT skills, including Microsoft Office and quotation/estimating software.A proactive and self-motivated approach, with the ability to work independently and as part of a team.Essential Requirements Previous experience within the industrial doors, gates or loading bay industry .Full UK Driving Licence.Strong written and spoken English.Willingness to travel throughout the Midlands and surrounding areas for customer visits and site surveys.Whats on Offer Company car or car allowance.Company pension scheme.On-site parking.Ongoing training and professional development.Career progression opportunities.The opportunity to join an established and growing business within the industrial door and access solutions sector.TPBN1_UKTJ

Plug into Fujitsu—your next role is just a click away \n Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Engineer at their Birmingham site. \n 1st Line WAN Network Engineer - Birmingham (On-site) | £15/hr | Temp Contract \n Start Date: ASAP - 6-month rolling contract \n Working Pattern: Monday - Friday 9-5 \n The Opportunity: Are you ready to take the next step in your networking career? Whether you're an experienced 1st Line Network Engineer or looking for a fresh challenge, this is your chance to join a dynamic 24/7 operations team supporting a global customer WAN estate. \n This role is ideal for someone with a solid foundation in networking who’s eager to grow into more advanced technical roles. We’ll support your development every step of the way. \n You don’t need to tick every box, we value potential, people looking for a career change, transferable skills, and a willingness to learn. \n What You’ll Be Doing \n\n • Act as the first point of contact for WAN-related incidents and alerts\n, • Perform triage, basic configuration, and 1st line troubleshooting\n, • Monitor and maintain global network infrastructure\n, • Reviewing and understanding network topology diagrams\n, • Conduct impact assessments and provide detailed feedback to customers\n, • Support the 1st Line shift team with day-to-day operations\n, • Manage PKI certificate renewals\n\n Essential skills and behaviours: \n\n • Strong attention to detail and an organised approach to work\n, • Good communication skills, with the ability to explain information clearly\n, • A proactive, positive, and collaborative mindset\n, • Comfortable working in a fast-paced environment\n, • Process orientated\n\n Helpful but not essential: \n\n • Awareness of routers and switches\n, • Understanding of network designs and topologies\n, • Experience with IT and the Change process\n, • CCNA certification (or working towards it)\n, • ITIL fundamentals\n\n Career development \n This role offers a genuine pathway into broader 1st Line Network Support and beyond. You’ll gain hands-on exposure to real-world network environments, supported by experienced colleagues, with opportunities to learn, grow, and progress your career over time. \n Crossover Skills \n You might already work in IT, or you might be looking for a career change. Skills from the following roles (or similar) can transfer well into this position: \n\n • Network Change Coordinator or Planner\n, • Junior Network Engineer / Network Technician\n, • Service Delivery or Service Management Analyst\n, • Service Desk Analyst\n, • Incident Analyst\n, • Network or IT Field Engineer\n, • 1st Line NOC Analyst / Engineer\n\n Where to Apply \n Apply now with your most up-to-date CV. A member of the Reed team will be in touch to guide you through the next steps, which includes a telephone interview with Reed, interview with Fujitsu, and pre-employment vetting via Reed ahead of your start date.

This is a strategic role built for someone with deep, real-world knowledge of the UK legal market - not for a career product marketer. We're looking for someone who has lived and breathed law firms: who understands how fee earners, partners, and legal ops teams actually work, what keeps them up at night, and how legal businesses win and lose clients.As Senior Product Marketing Manager, you will own and be responsible for the creation and delivery of the product marketing strategy for the Legal Commercial Unit - building a long-term strategic plan and associated budgets that delivers support the Commercial Unit and its Field Marketing, Sales, and Product Management teams through focused go-to-market activity and sales enablement tools. Using our Product Marketing Framework, you'll ensure messaging, value propositions, customer-facing collateral, sales enablement tools, and in-product messaging across our range of legal products stay current and reflective of the market and customer demands. The role carries Product Marketing ownership of the Legal market, spanning multiple products.You'll sit alongside our Legal Senior Leadership Team as a strategic advisor, shaping how we talk about our products by grounding every value proposition, competitive position, and customer narrative in genuine legal sector insight. Product marketing craft - messaging frameworks, positioning models, sales enablement structures - is something we'll teach you. Legal expertise is not something we can teach; it's the reason you're in the room.This is an individual contributor role. There is no people management responsibility - your impact comes from the quality of your thinking and the strength of your relationships across the Legal Commercial Unit, not from running a team.Act as a strategic advisor to the Legal SLT, bringing sector-grounded insight into product direction, positioning, and go-to-market decisionsOwn and deliver a strategic marketing plan that integrates tightly into the roadmap, the Commercial Units strategic intent, the sales targets and the field marketing campaign plan for the current Financial Year and beyondOwn competitive intelligence and strategic profiling for the legal market - know exactly who the competitors are and what genuinely sets us apartBuild value propositions rooted in real customer jobs-to-be-done: what legal professionals do day to day, and how our products make that easierTurn features into narratives - tell stories that show customers their problem is shared and solvable, not just a list of functionalityWrite and produce customer-facing content and collateral (product pages, email copy, sales materials) that Field Marketing and Sales teams build campaigns aroundWork directly and regularly with customers - the expectation is to spend as much time as possible talking to the market, not just researching it from a deskSit within the product development team, participating in sprints and shaping the roadmap with frontline legal insightBuild strong stakeholder relationships across Marketing, Product Management, Sales, and the Legal Commercial Unit's senior leadershipPlease note, applicants must have the legal right to work in the UK at the time of application.A genuine UK legal sector background - for example, in-house at a law firm, legal business development, legal customer support/solutions, product owner or a similar client-facing legal roleExposure to product marketing, product management/ownership, marketing, sales, or revenue enablement - from within a legal contextFamiliarity with go-to-market concepts, even informallyFirst-hand understanding of how law firms and legal teams operate, buy, and make decisionsEmerging leadership skillsStrong commercial acumenGood presentation skillsInnovative thinkerCreative, proactive and organisedConfident and enthusiastic showing a strong ability to learn and expand the roleAbility to manage multiple tasksStrong written and verbal communication skills, with the ability to turn expertise into clear, compelling narrativesCollaborative working styleConfidence engaging with senior stakeholders and speaking as a credible voice on the legal market, internally and externallyInterpersonal understandingFlexible and open to changeWellbeing that means something26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every yearExceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leaveRobust sick pay of up to 13 weeks full pay + 13 weeks half pay24/7 Employee Assistance Programme for confidential supportPrivate medical insurance for everyone , no medical-history exclusionsFinancial benefits that have your backPerformance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structuresIncome protection : up to 75% salary for 5 years if you ever need itGrow your career with usSkillsHub learning platform with leadership pathways, future-manager training, and a huge online libraryAccess to external training and apprenticeshipsMaking a DifferenceMatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the fundingPennies from Heaven donate the pennies from your pay check to help make a difference without lifting a fingerPlus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:ULEV car scheme with 1,000+ modelsDental insurance, Health Cash Plan, Critical Illness Cover, Partner Life CoverAt OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference.Join us and become part of a team that's powering the world of work and making a real difference.Learn more atTPBN1_UKTJ

Your new companyHays are delighted to be partnered with a local housing association in the West Midlands in recruiting a Head of Property. This is a rare opportunity to join a respected social housing provider at a pivotal stage in its journey. With a strong commitment to delivering high-quality homes, excellent customer outcomes and sustainable communities, the organisation is investing in its housing stock, building safety programme and long-term asset strategy to ensure residents receive the very best service.As part of an ambitious senior leadership team, you will play a critical role in shaping the future of property services, influencing strategic investment decisions and driving a culture where safety, compliance and resident satisfaction are at the heart of everything delivered. \n Your new roleAs Head of Property, you will provide strategic leadership across property compliance, asset management, repairs, maintenance and planned investment programmes. Working as a key part of the senior leadership team, you will be responsible for ensuring homes remain safe, compliant, well-maintained and fit for the future. This role offers a unique blend of strategic influence and operational leadership, requiring an individual who can develop long-term investment plans while ensuring excellent day-to-day service delivery and value for money.Key responsibilities will include: \n\n • Leading the delivery of the organisation's housing strategy and long-term asset management objectives.\n, • Providing senior oversight of building safety and statutory compliance, including fire, gas, electrical, asbestos, water hygiene, lift safety and health and safety requirements.\n, • Driving high-performing responsive repairs, planned maintenance and voids services, with a focus on quality, efficiency and resident satisfaction.\n, • Using stock condition data, resident insight, performance metrics and financial information to inform investment decisions and improve service delivery.\n, • Leading and developing a multidisciplinary team across compliance, property operations and asset management functions.\n, • Managing significant budgets, contractor performance, KPIs, risk management frameworks and board-level assurance reporting.\n, • Leading the delivery of retrofit, decarbonisation and capital investment programmes, ensuring compliance with PAS 2035 and funding requirements.\n, • Supporting organisational strategy through informed decision-making, robust governance and a resident-first approach.\n\n This position offers hybrid working flexibility but will also require regular office presence.What you'll need to succeedTo be successful in this Head of Property position, you will bring substantial senior-level experience within social housing property services and a proven ability to lead high-performing teams through change and continuous improvement. Applicants who have senior level experience and may feel ready for a step-up into a Head of-level post are encouraged to apply, as this could be an exciting opportunity for the right profile of individual.You will ideally possess: \n\n • Significant experience across housing repairs, maintenance, compliance, building safety and asset management within a social housing environment.\n, • Building on the above, you will possess strong strategic asset management experience, and be comfortable in interpreting and presenting data to board and senior leadership level.\n, • Strong knowledge of housing regulations, building safety, health and safety legislation and the Building Safety Act 2022.\n, • Experience overseeing large-scale capital investment programmes, stock improvement works and asset performance strategies.\n, • A track record of delivering retrofit and carbon reduction programmes, including compliance with PAS 2035 requirements.\n, • Strong financial management skills, including responsibility for annual investment budgets and value-for-money delivery.\n, • The ability to use business intelligence, resident feedback and performance data to drive service transformation and operational excellence.\n, • Excellent stakeholder engagement, influencing and board-reporting capabilities, including providing and presenting assurance reporting to board level.\n, • A degree-level qualification, or equivalent experience, alongside a relevant property, construction, housing or asset management qualification.\n, • CIH Level 5 qualification, or a willingness to work towards achieving it.\n\n Most importantly, you will be an inspirational leader with a strong resident focus, commercial awareness and a commitment to delivering safe, compliant and high-quality homes. As well as your operational remit you will be expected to contribute across other senior departments.What you'll get in returnIn return, you will have the opportunity to influence organisational strategy and make a lasting impact on residents, communities and property services delivery. Alongside a competitive salary of £75,000 per annum, benefits include: \n\n • Flexible pension scheme with up to 7% employer contribution.\n, • Enhanced sick pay, maternity pay and paternity pay.\n, • Hybrid working arrangements.\n, • 28 days' annual leave including bank holidays, plus an additional day at Christmas.\n, • Holiday buy/sell scheme.\n, • Wellbeing initiatives and employee support programmes.\n, • Additional attendance-related leave entitlement and a dedicated parking space at Head Office.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Trainee AI Engineer – No Experience Needed \n Future-proof your career in Artificial Intelligence – starting today. \n Looking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required. \n Train online at your own pace and land your first AI Engineer role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £28,000-£45,000. \n \n Why AI? \n AI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals. \n The demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security. \n \n How It Works \n Step 1 – AI Engineering Fundamentals \n Start with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering. \n Step 2 – Data Fundamentals \n Understand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications. \n Step 3 – Notebooks & IDEs \n Get hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems. \n Step 4 – Python Programming \n Master Python, covering everything from the basics to object-oriented programming (OOP). \n Step 5 – Python Streamlit Project \n Apply your Python skills by building a car price prediction app using Python and Streamlit. \n Step 6 – Python for Data \n Learn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation. \n Step 7 – AI Sentiment Analysis Project \n Work with Hugging Face to build a sentiment analysis classifier using real-world AI techniques. \n Step 8 – AI Prompt Engineering \n Master prompt engineering, learning how to craft effective prompts for controlling AI outputs. \n Step 9 – Retrieval-Augmented Generation (RAG) \n Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. \n Step 10 – AI Specialised Customer Service Chatbot Project \n Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases. \n Step 11 – Machine Learning Fundamentals \n Understand machine learning principles and algorithms, and how to train and test models using scikit-learn. \n Step 12 – Machine Learning Project \n Put your machine learning knowledge into practice with a hands-on project. \n Step 13 – AI & Data Ethics \n Study the ethical considerations in AI, including issues of bias, fairness, and data privacy. \n Step 14 – Oral Exam \n Complete a virtual oral exam to assess your understanding and ability to apply your learning. \n Step 15 – AWS Certified Cloud Practitioner \n Finish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge. \n \n What You Get \n · 100% online, self-paced training \n · Microsoft AI-900 certification included \n · 1-to-1 tutor and recruitment support \n · Real-world project experience \n · Job guarantee – get a job or your money back \n · Starting salary of £28,000–£45,000 \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London \n \n Ready to Start? \n If you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps. \n

German Speaking Required \n \n Are you passionate about technology, enjoy helping people and speak fluent German? \n \n We are recruiting 2 Temporary German-Speaking 1st Line IT Support Advisors to join our client’s busy support team in Birmingham City Centre. \n \n Full training will be provided, making this an excellent opportunity for candidates with strong customer service skills, good IT knowledge, and fluent German language skills, or anyone looking to develop a career within IT support. \n The Role \n \n As a German-Speaking 1st Line IT Support Advisor, you will provide first-class support to customers, resolving a variety of IT queries and escalating issues where required. \n \n You will receive full training before supporting customers independently. \n \n You must be able to speak German fluently as part of this role. \n \n Working Hours \n Start date: Wednesday 2nd September \n Initial training will be 9:00am – 5:30pm \n First shift will be Saturday 5th September \n Following training, you will work a 5 days on / 2 days off rotational shift pattern \n 10-hour shifts between 10:00am and 10:00pm \n Shifts will alternate between: \n 10:00am – 8:00pm \n 12:00pm – 10:00pm \n The rota will include weekends \n We Are Looking For \n Fluent German language skills – essential \n Excellent communication and customer service skills \n Good IT and computer skills \n A positive attitude and willingness to learn \n Ability to remain calm and professional under pressure \n Reliable and committed individuals \n Excellent attendance and punctuality \n Please Note \n \n This assignment is expected to last 4–6 weeks. \n \n Due to the nature of this project, no holidays can be booked and no time off can be taken during the assignment. \n \n Please only apply if you are able to commit to the full duration of the assignment and the required shift pattern. \n \n Benefits \n £12.83 per hour \n Weekly pay through Elite Personnel \n Holiday pay accrued \n Pension (where applicable) \n Full training provided \n On-site coffee shop \n Birmingham City Centre location \n Excellent public transport links \n \n Please note: There is no parking available on site. \n \n Apply Today \n \n Please send your up-to-date CV to both Sue and Tracy: \n \n If your application is successful, we aim to contact you within 24 hours. \n Successful applicants will be required to: \n Complete an Elite Personnel application form \n Provide proof of their UK Right to Work \n Supply a recent selfie as part of our registration process \n If you have not heard from us within 24 hours of your application, unfortunately you have not been successful on this occasion. We thank you for your interest and wish you every success with your job search thank you \n

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. \n The Role \n We’re looking for a highly organised and customer-focused Scheduler to join our Repairs and Maintenance team. \n Working in a fast-paced environment, you’ll play a key role in planning and scheduling repairs and maintenance works, ensuring operatives’ time is used productively while delivering a high-quality service to residents and clients. You’ll act as a central point of communication between residents, operatives, supervisors and client teams, helping to keep works moving smoothly from start to finish. \n Responsibilities \n\n • \n Provide excellent customer service to residents, handling enquiries, bookings and appointment changes. \n • \n Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity. \n • \n Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time). \n • \n Work closely with supervisors and operatives to coordinate daily workloads and optimise routes. \n • \n Manage emergency and priority works appropriately, escalating to out-of-hours services only when required. \n • \n Monitor work in progress, ensuring jobs are progressed and closed within target timescales. \n • \n Ensure operatives are correctly using and updating PDAs and digital systems. \n • \n Act as the key communication link between residents, operatives and client teams. \n • \n Maintain accurate records, notes and job updates across all systems. \n • \n Support the wider scheduling team, providing cover during absences where required. \n\n About You \n\n • \n IT literate, with confidence using scheduling and job management systems. \n • \n Excellent telephone manner and communication skills. \n • \n Strong attention to detail and ability to prioritise workload. \n • \n Ability to work to tight deadlines in a busy environment. \n • \n Experience in scheduling, planning, administration or high-volume customer service/call handling. \n • \n Experience within social housing, repairs or maintenance environments. \n • \n Knowledge of repairs and maintenance terminology and KPIs. \n • \n Experience using systems such as ROCC, Opti-time or DRS. \n\n What We Offer \n\n • \n Salary of up to £28,000 per annum plus benefits including: \n • \n 25 days’ annual leave plus bank holidays. \n • \n Long-service awards at key milestones. \n • \n Perkbox – discounts on coffee, cinema, travel and wellbeing. \n • \n 1 paid volunteer day each year. \n • \n Ongoing training, support and career progression – AxisCLC promotes from within. \n\n Why Axis CLC \n Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. \n Our Commitment to Inclusion \n Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.

Technical Sales Manager Industrial Doors ?? Midlands | Hybrid Working (Office, Home & Customer Site Visits)?? £40,000£48,000 DOE + Company Car / Car Allowance + Hybrid Working + Career ProgressionTSM Technical are recruiting on behalf of a leading UK specialist in industrial doors and loading bay equipment. Due to continued growth and a strong pipeline of projects, we're looking for an experienced Technical Sales Manager to join their Midlands team.This is an excellent opportunity to join a well-established, nationwide business with an outstanding reputation for quality and customer service. You'll enjoy genuine autonomy, hybrid working, and the opportunity to play a key role in delivering technical solutions for customers across a wide range of industrial and commercial sectors.Whether you're already working as a Technical Sales Manager or you're an experienced Estimator, Sales Engineer or Project Manager looking to take the next step, we'd love to hear from you.The Role As Technical Sales Manager, you'll take ownership of projects from initial enquiry through to successful completion, combining your technical expertise with your commercial skills to provide the best possible solutions for your customers.You'll be responsible for:Identifying and developing new business opportunities across the industrial and commercial sectors.Carrying out customer site surveys and accurately assessing project requirements.Producing detailed technical quotations, estimates and proposals.Managing projects from enquiry through to completion.Building long-term relationships with customers, contractors and key stakeholders.Working closely with internal departments to ensure projects are delivered on time, within budget and to the highest standard.Providing technical advice and recommending the most appropriate products and solutions.Achieving agreed sales targets whilst delivering an exceptional customer experience.About You We're looking for someone who combines strong technical knowledge with commercial awareness and enjoys building lasting customer relationships.Ideally, you'll have:A minimum of 5 years' experience within the industrial door industry.Previous experience in Technical Sales, Estimating, Sales Engineering, Project Management or Contracts Management.Experience carrying out site surveys and producing technical quotations.Strong mechanical and electrical knowledge.The ability to interpret engineering drawings and technical specifications.Excellent communication and relationship-building skills.Strong organisational skills with the ability to manage multiple projects simultaneously.Good commercial awareness and negotiation skills.Competent IT skills, including Microsoft Office and quotation software.A proactive, self-motivated approach with the ability to work independently and as part of a team.Essential Requirements Full UK Driving Licence.Fluent written and spoken English.Willingness to travel throughout the Midlands and surrounding areas to visit customer sites.What's in It for You? Competitive salary of £40,000£48,000 , with flexibility for the right candidate.Hybrid working split your time between home, the office and customer site visits.Company car or car allowance.Company pension scheme.Ongoing training and professional development.Genuine opportunities for career progression.Join a well-established, nationwide business with an excellent reputation.Supportive management team that values your ideas and expertise.Secure, long-term career with a company continuing to invest in its people and future growth.Why Apply? This isn't just another sales role. It's an opportunity to become part of a successful, growing business where your technical expertise will be valued, your ideas will be listened to, and you'll have the freedom to manage your own projects while making a genuine impact.If you're looking for your next challenge within the industrial door industry and want to join a company that offers stability, progression and a collaborative working environment, we'd love to hear from you.Apply today or contact TSM Technical for a confidential discussion about the opportunity.TPBN1_UKTJ

IT Project Manager - Birmingham - c£50K \n \n A well-established organisation is looking to appoint an experienced IT Project Manager to support the delivery of major ERP and Warehouse Management System (WMS) implementation programmes, alongside a variety of business transformation projects across the organisation. \n \n This is an excellent opportunity to join a growing PMO where you'll work across IT, operations, supply chain, logistics, finance, HR, sales and customer service, ensuring projects are delivered successfully from planning through to implementation. The role offers exposure to large-scale transformation programmes and the opportunity to influence project delivery standards across the business. \n \n \n Key Responsibilities \n\n • Support the end-to-end delivery of ERP, WMS and wider business transformation projects\n, • Produce and maintain project documentation including project plans, business cases, status reports and meeting minutes\n, • Monitor project progress, timelines, budgets, risks and issues, implementing corrective actions where required\n, • Coordinate project teams, business stakeholders and third-party suppliers to ensure successful delivery\n, • Support project governance, testing, training and cut over activities during implementation\n, • Track project resources, costs and key performance indicators, providing regular reporting to stakeholders\n, • Manage project risks, issues and change requests, escalating where appropriate\n\n \n Skills & Experience \n\n • Strong project planning, organisation and time management skills\n, • Excellent stakeholder management and communication skills\n, • Experience producing project documentation including business cases, project plans and reporting\n, • Confident managing multiple priorities across concurrent projects\n, • Experience using project management software and Microsoft Office 365\n

Maintenance Operative - Birmingham - £30,000 per annumMy client, a globally established and leading Real Estate Agency, are currently seeking an experienced Maintenance Operative to carry out reactive and PPM repairs as part of the onsite team at a fantastic luxury build to rent development in Birmingham. You will ensure repairs are completed in a reasonable time frame to provide resident satisfaction and assist the General Manager in ensuring the building is compliant by undertaker the relevant testing regimes.Key Responsibilities \n\n • Painting and decorating\n, • Spa maintenance and pool checks\n, • General maintenance, for example tightening loose screws, fixing signage, sticking carpet edges, sweeping and clearing etc.\n, • Basic carpentry work\n, • Basic hardscaping e.g. re-bedding, or replacing paving stones and flagstones\n, • Weekly flushing of infrequently used outlets\n, • Use of stepladders and ladders (for short duration work only)\n, • Replacing lightbulbs\n, • Replacing domestic appliances plug fuses\n, • Void management checks\n, • Fire Door checks, Emergency Lighting Tests, Bell Testing\n, • Drainage works\n, • Tiling\n, • Reglazing at ground floor level\n, • Joinery - boarding up broken windows\n, • Waste Management\n, • Use of basic hand tools and power tools which are provided\n\n Skills, Knowledge and Experience \n\n • At least 2 years' experience in a maintenance, facilities or handyman role.\n, • Strong painting and decorating experience.\n, • Ideally City & Guilds or NVQ Level 2 (or equivalent) in a relevant trade.\n, • Experience carrying out both reactive and planned maintenance\n, • Good IT skills, including Microsoft Word and Outlook.\n, • Strong communication and customer service skills.\n, • Proactive, organised and able to work independently and as part of a team.\n\n Working Hours: 5 over 7 days per week, in 2027 shifts will move to 4 days on 4 days off Salary: £30,000 Dependant on Experience For more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment. \n Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

Implement. Improve. Challenge. Make ERP Actually Work for the Customer. \n Great ERP consultants don’t just implement software – they transform how businesses work. \n This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. \n You’ll combine commercial insight, technical expertise and hands-on problem-solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success. \n Ready to own the outcome, challenge the status quo and make ERP genuinely work for the customer? Read on. \n The Role at a Glance \n Senior ERP Consultant \n UK Field-Based | Extensive UK Travel & Regular Overnight Stays \n £55,000 – £65,000 + Car Allowance + Benefits \n Permanent | Full Time \n The Opportunity \n We build ERP software that helps ambitious UK businesses run their day-to-day operations – from orders, stock, purchasing and warehouse processes to fulfilment, reporting, finance and customer service. \n Customers don’t just need software configured. They need someone who can understand how their business works, guide them through change and make sure the system genuinely improves how they operate. \n As a Senior ERP Consultant, you’ll work directly with both new and established customers. You’ll deliver implementations, improve existing setups, educate users, solve operational problems and make sure customers see the value of the system. \n You’ll be the trusted expert on the ground – running discovery sessions, mapping business processes, challenging assumptions, configuring practical solutions, supporting go-lives and helping users build confidence. \n What You’ll Be Doing \n • Delivering ERP implementation projects across different industries. \n • Leading optimisation, improvement and change projects within existing customer environments. \n • Understanding customer workflows and translating them into practical ERP solutions. \n • Running discovery, requirements gathering, process mapping, training and go-live support. \n • Configuring solutions and supporting customers through implementation and adoption. \n • Using SQL and data investigation to support configuration, troubleshooting and validation. \n • Working closely with Support, Product and Development to resolve issues and improve delivery. \n • Helping shape how implementation and Customer Success are delivered as the business grows. \n About You \n This isn’t a role for someone who has simply administered an ERP platform internally. You’ll be an experienced ERP consultant who understands implementation, operational processes and what it takes to guide customers successfully through change. \n You’ll bring: \n • At least five years’ experience implementing, consulting on or advising around ERP systems. \n • Proven experience delivering successful ERP implementations and strong customer outcomes. \n • Experience improving, optimising or leading change within existing ERP customer environments. \n • Strong knowledge of processes such as stock, purchasing, order management, fulfilment, finance and reporting. \n • Solid SQL and technical capability, with the confidence to investigate data and get under the hood when required. \n • Experience running discovery, requirements gathering and business process mapping. \n • Confidence training users and working with non-technical stakeholders. \n • Strong communication skills and the confidence to challenge, guide and influence. \n • The ability to bring structure and calm when customers are under pressure. \n • A practical, proactive mindset and willingness to get involved wherever the customer or wider business needs you. \n • The flexibility to travel extensively across the UK and stay away from home regularly. \n What This Role Isn’t \n This isn’t a desk-only ERP configuration role. \n You won’t spend your working life sitting remotely and configuring tickets somebody else has scoped. \n You’ll work with real businesses, real operational pressure and sometimes messy problems. You’ll need the technical confidence to investigate issues properly, alongside the commercial judgement to understand what the customer is really trying to achieve. \n Equally, this isn’t purely a new implementation role. A significant part of your value will come from returning to established customers, identifying where they could be getting more from their ERP environment and leading the improvements needed to make that happen. \n The Travel \n This is a genuinely field-based, customer-facing position. \n You’ll travel extensively across the UK to work directly with customers, including regular overnight stays away from home. \n If you enjoy getting out from behind the screen, understanding customer operations first-hand and becoming their trusted ERP expert, it could be exactly what you’re looking for. \n Why Join? \n • £55,000 – £65,000 salary. \n • Car allowance plus additional company benefits. \n • Genuine ownership of customer outcomes. \n • The opportunity to influence project delivery, product development and Customer Success. \n • A role where your commercial, operational and technical expertise are equally valued. \n Ready to Own the Outcome? \n If you enjoy getting close to customers, understanding how their businesses really operate and turning ERP technology into measurable improvements, we’d love to meet you. \n Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect, you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. \n If you have any pre-application questions, please contact us first, quoting the job title and reference. \n Good luck, Team RR.

Company description:Khne + Nagel (AG & Co.) KGJob description:? The Operational Care Specialist is part of the Operational Care Centre (OCC) and is responsible for the timely processing of operational tasks through Business Process Automation (BPA), including customs clearance preparation, sales quotation linkage, accurate costing and gross profit management. The role coordinates customer shipments, updates operational milestones and works closely with Customer Care Locations (CCL) to ensure service excellence and operational compliance.How you create impact Ensure sales quotations are allocated and linked to shipments once vessels have sailed.Prepare and ensure all required documentation and information is available for customs clearance.Conduct daily ISR checks and manage discrepancies.Retrieve carrier contract rates and ensure accurate cost entry and accrual management.Ensure correct gross profit on contracted freight and UK charges.Monitor carrier and supplier performance and escalate issues where required.Resolve operational, rate and performance discrepancies.Maintain accurate and timely milestone updates within operational systems.Support new customer implementations, system setup and work instruction creation.Ensure compliance with KN procedures, industry regulations and QSHE requirements.What we would like you to bring Strong knowledge of freight forwarding processes and sea logistics operations.Working knowledge of customs requirements, shipment methods and Incoterms.Strong analytical and organisational skills.Excellent attention to detail.Strong customer service orientation.Effective communication and stakeholder management.Good commercial awareness and financial understanding.Ability to work under pressure and manage changing priorities.Strong problem-solving capability.What's in it for you As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop. 26 days holidays plus bank holidays 2 volunteering days per year 3 x Life Assurance Option if you join the KN Route2 pension scheme A tailored personal development and training programme. Trusted and empowered to deliver and be your best. Enhanced Maternity/Paternity Leave Cycle to work scheme Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) * Refer a friend scheme.Health Cash plans will be also available to you. The easy-to-use plan provides you with a range of valuable cash benefits and services and gives you money back towards the cost of your routine healthcare, up to set limits, helping you to budget for essential health costs such as optical, dental and therapy treatments.As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisationTPBN1_UKTJ

We're seeking an ambitious Account Director to join our talented team at OneAdvanced, a leading software supplier to the UK's social care sector. As a key member of our sales team, you will play a pivotal role in both cultivating strategic partnerships with our existing customer base and win new prospects. This role directly contributes to OneAdvanced's mission of "powering the world of work" and shaping the future of social care by influencing sector wide transformation.As an Account Director in the Social Care team, you will be responsible for leading the development and execution of strategic account plans for your customer base. You will work closely with our customers to understand their strategic objectives, identify opportunities to create value through our software solutions, and deliver tailored support to ensure their success. This role offers a hybrid opportunity of new business sales alongside growing your existing account base.Key ResponsibilitiesDevelop and maintain strong, strategic relationships with c-suite and key decision-makers within our social care customer base, understanding their business needs and identifying opportunities to drive growth and adoption of our software solutions.Cultivate and maintain a deep understanding of our customers' strategic objectives.Collaborate with internal stakeholders, including our product development, professional services, and support teams, to ensure that our customers receive seamless, end-to-end support and that our solutions meet their evolving needs.Develop and execute strategic account plans, setting clear objectives, targets, and metrics for success, and driving growth through targeted sales initiatives and account management activities.Prospect net new logo'sAct as a sector ambassador, representing OneAdvanced at industry events and strengthening our reputation in Social Care.Proactively manage risks to customer satisfaction and revenue, ensuring long-term partnerships.A proven track record of success in account management and winning net new logo's.Experience selling social care software.An understanding and interest in the UK social care sector, including its key challenges, trends, and initiatives.Excellent communication and interpersonal skills, with the ability to engage effectively with customers, colleagues, and other stakeholders at all levels.Strong analytical skills, with the ability to interpret data and translate insights into action.Demonstrated ability to balance customer advocacy with commercial outcomes.A self-starter with a strong work ethic, able to work independently and as part of a high-performing team.A customer-centric approach, with a passion for delivering exceptional customer experiences and driving long-term success.Please note, applicants must have the legal right to work in the UK at the time of application.Wellbeing that means something26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every yearExceptional family leave , 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leaveRobust sick pay of up to 13 weeks full pay + 13 weeks half pay24/7 Employee Assistance Programme for confidential supportPrivate medical insurance for everyone , no medical-history exclusionsFinancial benefits that have your backPerformance-based rewards tailored to your role , from company-wide bonuses to OTE and commission structuresIncome protection : up to 75% salary for 5 years if you ever need itGrow your career with usSkillsHub learning platform with leadership pathways, future-manager training, and a huge online libraryAccess to external training and apprenticeshipsMaking a DifferenceMatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the fundingPennies from Heaven donate the pennies from your pay check to help make a difference without lifting a fingerPlus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:ULEV car scheme with 1,000+ modelsDental insurance, Health Cash Plan, Critical Illness Cover, Partner Life CoverAt OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference.Join us and become part of a team that's powering the world of work and making a real difference.Learn more atTPBN1_UKTJ

\n 3 Line IT Support Engineer - Dudley (2 days WFH) - MSP - up to £42K (DOE) \n Due to continued growth, a leading Microsoft Gold Partner based in Dudley is looking for a 3 Line IT Support Engineer to join the team. \n As a leading technology company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users. You'll be joining an expanding, proactive, and strongly motivated team, as well as an opportunity to excel your career transformation. \n Key Skills required: \n\n • Windows Server 2022/2019/2016, OS 11/10\n, • Office 365 & SharePoint administration\n, • Microsoft Exchange\n, • Virtualisation Technologies (VMware ESXi, Hyper-V)\n, • Remote Desktop technologies (RDS, Citrix, Azure Virtual Desktop)\n, • Remote Monitoring & Management (RMM) technology e.g. Datto, N-Able\n, • Experience with Security technologies i.e. DLP\n, • Backup Technologies\n, • Ideally previous MSP experience / customer facing role\n\n Familarity the ConnectWise, HaloPSA or equivalent ITSM tools will be highly advantageous. \n The position entails assisting with T1 & T2 support and managing T3 requests, including precise call logging and appropriate escalation procedures. Collaboration with fellow Service Desk members and line management is essential, fostering a culture of shared experiences and skills when relevant. \n As the 3 Line IT Support Engineer, you will have: \n\n • Strong communication skills, both face to face and over the telephone\n, • Proficient in delivery accurate and clear reports to end users and management tiers\n, • Background in client admin and support\n, • Knowledgeable in network and server admininistration and support\n, • Ability to provide a secure, high-performance, reliable service to sophisticated and demanding end users\n, • Willing to assist the Service Desk Management team as needed\n, • Actively contribute by sharing skills and experience with the team.\n\n Company benefits include: \n\n • Starting salary £38K-£42K DOE\n, • 25 days annual leave + bank holiday\n, • Hybrid Working (2 days WFH)\n, • Company pension scheme\n, • Private healthcare\n, • Plus much more\n\n Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com \n \n \n Key words: Windows Server, 3rd Line IT Support, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, dudley, birmingham, wolverhampton, stourbridge, west midlands, worcestershire, kidderminster, \n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

Customer Success Manager, Software, SaaS, COR7600B \n A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make a measurable difference? If you thrive in a close-knit, fast-moving technology environment, this could be exactly the right next step. \n \n The Role \n The Customer Success Manager will take the lead on all aspects of the customer lifecycle, from onboarding and adoption through to retention and growth, across a portfolio of around 20 clients. Day to day, you will act as the key point of contact for accounts, identifying where clients can get more value from the platform, spotting cross-sell opportunities, and resolving escalated issues quickly and effectively. You will work closely with sales, product, and operations teams to ensure the client experience is consistently strong, and you will travel to visit clients periodically throughout the year, including attending some of the events they organise. The Customer Success Manager will also contribute to strategic planning and departmental performance tracking through KPIs including NPS, retention, and expansion revenue. \n \n The Company \n This is a well-established, specialist software business operating in the events technology sector, providing SaaS-based registration and event management solutions to a professional client base that includes trade show and exhibition organisers. The team is compact and collaborative, with a genuine focus on service quality and long-term client relationships. The business is at an exciting stage of growth, and the Customer Success Manager stepping into this role will have real scope to shape how the function evolves. \n \n What experience does the Customer Success Manager need? \n\n • Proven experience in a Customer Success or Account Management role within a SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise\n, • A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders\n, • Hands-on experience with CRM tools (Salesforce and Monday.com experience would be particularly welcome) and a good grasp of SaaS customer lifecycle management\n, • Excellent communication and relationship-building skills, with the ability to work across functions and manage multiple priorities in a fast-paced setting\n\n Benefits Include: \n\n • Hybrid working with flexibility on office attendance\n, • Company bonus scheme\n, • 25 days holiday + buy/sell\n, • Private medical\n, • Health cashback plan\n, • Pension\n, • Life assurance\n, • EV scheme\n\n \n So What's Next? \n If you are a Customer Success Manager or experienced Account Manager and would like to learn more, please apply below and I will be in touch with you shortly to discuss the role further. \n \n Customer Success Manager, Account Manager, SaaS \n \n Corriculo Ltd acts as an employment agency and an employment business. \n \n #GB #ChannelC