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Pay Rate: £14.50 per hour + bonus of up to £1.25 per hour Salary Equivalent: £33,930 p/a + bonus (based on a 45 hour week) Job Type: Permanent (full-time or part-time) * We are looking for an experienced and driven Front of House Supervisor to join atis - someone who doesn't just keep things running, but raises the standard for everyone around them. This is a role for people who take real ownership of their shift, their team, and the guest experience. We are a rapidly growing company with plenty of opportunities for brilliant people to develop and progress into management. atis is embodied by our powerful, healthy food. We prepare our products fresh in house, everyday, but we aren't just product obsessed - we believe the experience has to be as vibrant as the food. So if you share a passion for delivering upbeat, positive and memorable experiences, and have the leadership skills to inspire a team to do the same, we want to hear from you! We're looking for people who want to grow with atis and take on real responsibility. We offer an amazing work culture of kindness and support, with great benefits and perks! * What you'll be doing: • Leading and motivating your team through high-volume service - staying calm, decisive and positive when it counts., • Coaching team members in the moment; spotting gaps, giving feedback, and actively developing people's skills., • Taking full accountability for the shift - standards, pace, guest experience, and operational performance., • Handling customer feedback and on-shift challenges with composure and good judgement., • Communicating clearly and confidently with both your team and with management., • Ensuring food safety, hygiene and atis standards are upheld at all times., • Being the go-to person your team can rely on - leading by example in everything you do., • Supporting the management team with stock taking, stock control and the ordering of stock. * You'll thrive here if you have / are: • Proven experience in a supervisory or leadership role in a fast-paced, high-volume hospitality environment., • Someone who leads by example - rolling up their sleeves while keeping an eye on the bigger picture., • A genuine enjoyment for interacting with people; colleagues and customers. We expect exceptional customer service!, • You bring positive energy - the kind that lifts the room, inspires your team and makes both guests and colleagues feel welcome., • You show up - for your team and your guests, leading from the front and going beyond your job description when it matters., • You obsess over quality - in the guest experience, in your team's output, in the small details others might miss., • You're driven and excited by fast pace and constant movement - we don't sit still. You spot what needs doing and make sure it gets done., • You communicate clearly, openly, directly, and always with kindness. You take accountability and hold your team to the same high standard - we have no time for blame culture., • A natural coach - someone who gets real satisfaction from seeing others improve and succeed., • Composure under pressure and the ability to make quick, confident decisions., • A passion for good, healthy food., • Food safety knowledge and best practices. * What do we offer you? Financial • Generous bonus scheme - up to £1.25 per hour, with additional opportunities at management level., • Free atis meal daily - healthy, filling and delicious., • 50% personal dining discount when you eat at any of our stores, outside of work hours., • 30% friends & family discount at atis., • Pension scheme., • Enhanced parental leave policy. Physical • Gym discounts., • Cycle to Work scheme., • atis football league - all levels welcome! Culture & Belonging • Your birthday off - paid!, • Employee Assistance Programme: 24/7 mental health support and access to free counselling sessions., • Industry leading internal progression rates with clear development plans - we want you to grow into management., • Paid charity days., • Regular staff parties & events. * atis is an equal opportunities employer. We welcome applications from all backgrounds, experiences and communities.

Two separate roles needed: Full time - 1 Waiter/waitress and 1 barista Waiter/waitress At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Richmond takes everything we love about our delis and places it in the heart of one of London's most charming and green neighbourhoods. A favourite with locals and visitors alike, our Richmond deli is a true community hub and we are now looking for a talented Waiter to join our team. What you’ll do • Welcome and seat guests, ensuring they feel looked after from the moment they arrive., • Take food and drink orders accurately and with genuine knowledge of the menu., • Serve food and beverages with care, attention to detail, and great timing., • Build rapport with guests and respond to their needs proactively., • Maintain the dining room to a high standard throughout service., • Collaborate with kitchen and bar teams to ensure smooth service flow., • Handle guest queries and feedback with professionalism and warmth., • Support the wider front-of-house team and pitch in wherever needed. What we’re looking for • Previous experience as a waiter or in front-of-house hospitality is essential., • Availability to work evenings and weekends is essential., • A genuine passion for food, drink, and creating great guest experiences., • A warm, confident communicator who thrives in a team environment. Key skills • Excellent knowledge of food and drink service., • Attentive, calm, and professional under pressure., • A genuine love of hospitality and making guests feel welcome., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food, drink, and guest experience and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you. Barista: At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Richmond takes everything we love about our delis and places it in the heart of one of London's most charming and green neighbourhoods. A favourite with locals and visitors alike, our Richmond deli is a true community hub and we are now looking for a talented Barista to join our team. What you’ll do • Prepare and serve high-quality coffee drinks to consistent standards., • Prepare and serve spirits, wines, and non-alcoholic beverages, • Maintain and clean coffee equipment to ensure peak performance., • Deliver warm, friendly, and knowledgeable service to every guest., • Manage stock and supplies efficiently, minimising waste., • Support colleagues in other sections during busy periods and maintain a positive team environment., • Ensure compliance with food hygiene and health and safety standards., • Stay curious and engaged with the coffee offering and share your knowledge with guests. What we’re looking for • Previous barista experience in a specialty coffee or quality hospitality setting., • Availability to work evenings and weekends is essential., • Strong technical coffee skills across espresso and milk-based drinks., • A genuine love of coffee and connecting with people. Key skills • Consistent, technically skilled coffee making., • Strong latte art skills and attention to presentation., • Warm and engaging with guests and team., • Efficient and composed during busy periods., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for coffee and hospitality and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.