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Location: Twickenham, South West London (on-site) \n Contract: Permanent, full-time (Monday to Friday) \n Salary: £38,000–£45,000, plus performance bonus and up to £5,000 relocation support \n Start date: Early October 2026 \n Reports to: Operations & Product Manager \n \n KURK is a health and nutrition company making natural formulations to improve human health. We research, formulate, manufacture and sell our products — and we do it all from our own production facility and lab in West London. That means real science, real products, and full control from bench to shelf. \n We're a small team at an inflection point: investing in new science and growing our product range. This hire will shape what comes next. \n \n The role: \n This is an experienced NPD role with genuine end-to-end ownership. You'll take new products from brief to launch — consumer and market research, formulation, bench trials, sensory work, costing, scale-up and commercial launch — and you'll help define how NPD is done at KURK, not just follow a process someone else wrote. \n You'll work alongside our Operations & Product Manager, with direct access to the founder and real influence over the product pipeline. \n \n What you'll do: \n\n • Own NPD projects end to end: brief, research, formulation trials, sensory evaluation, costing and presentation to management\n, • Help design and embed KURK's stage-gate NPD process\n, • Manage external suppliers and manufacturers through development and scale-up: quotes, MOQs, purchase orders, lead times and factory trials\n, • Build the commercial case for new concepts — costing, pack formats, market and competitor analysis — ready for board-level sign-off\n, • Improve existing products — formulation, flavour and format — using customer feedback and market data\n, • Support production of KURK's product range: batch preparation, weighing to specification, quality documentation\n, • Help maintain the lab environment — hygiene, food safety and contamination protocols, stock and equipment\n\n This is a hands-on role in a small company. Some days are formulation and strategy; some days are on your feet in the lab. \n \n About you: \n Essential \n\n • Three to five years in a commercial NPD, R&D or product development role, with products you have personally taken from concept to launch. We will ask you to walk us through one of them in detail.\n, • Formulation and bench-trial experience, ideally across more than one format\n, • Experience coordinating external suppliers and manufacturers through scale-up\n, • Commercial instinct — you think about target price, cost of goods and manufacturing risk early, not at the end\n, • Working knowledge of food safety and quality systems (HACCP, GMP) and UK food regulation\n, • Self-directed: able to define the process, not only follow it\n, • A degree in food science, nutrition, chemistry or similar, or equivalent experience\n, • Able to work on-site in Twickenham, South West London\n\n \n Desirable \n\n • Liquids, emulsions, drinks or other functional formats\n, • Reformulation with measurable outcomes\n, • Nutritional labelling and claims under UK law\n, • Experience of a structured stage-gate process, or of building one\n\n \n KURK is an equal opportunities employer. We welcome applications from all backgrounds.

Our client is one of the worlds leading asset managers with a focus in the emerging markets.They are looking to hire a GC for one of their portfolio companies which specialises in healthcare building out private hospitals in wealthy emerging markets. The role is based in London with an option to locate to the Middle East in future years should you wish. The role reports and sits with the GC of the asset manager and owner of the fund based in London.Ideal candidate will have strong Corporate and Private M&A experience who has exposure to hard asset M&A and regulatedindustryexperience(ideally but not necessarily healthcare)You will eventually have a team reporting to you as the new hospitals are built out.A lawyer with gravitas and is able to carry the room will do well at this role as well as having commercial acumen for developing infrastructure.TPBN1_UKTJ

Our client, a global fast -paced igaming organisation, is looking for an experienced Paid Social Manager.The RoleWe are looking to hire a manager to join our Paid Social team, supporting the continued growth of our client's online casino and bingo brand across international markets.This role will focus on the delivery and optimisation of full-funnel paid social campaigns across key platforms, including Meta, Snapchat, and TikTok. The position is performance-driven and requires a strong analytical mindset, with a focus on using data to inform decisions and drive results.You will work closely with internal stakeholders to translate campaign performance into clear insights, contributing to strategic discussions and continuous improvement across campaigns.This is an excellent opportunity for a proactive and commercially minded marketer to further develop their expertise within a key marketing discipline in a fast-paced, growth-focused environment.Your Responsibilities:Manage campaigns across Meta, Snap and/or TikTok campaigns for assigned markets including campaign setup, budget management, liaising with the design team for assets and ensuring ad compliance.Collaborate with stakeholders and country managers globally to plan, deliver and successfully execute annual marketing forecasts for Paid Social channels.Maintain accurate daily reporting, create and present monthly and quarterly reports, factoring in Customer Lifetime Value (CLV).Analyse campaign performance and translate data into actionable recommendations to improve results.Help develop full-funnel campaign activity with a focus on acquisition, working with Brand teams to develop upper-funnel initiatives.Work closely with data team to ensure tracking is set-up optimally including implementing tracking links and landing pages to ensure all published ads are fully functional.Develop an understanding of international markets, adapting campaigns to reflect cultural nuances and audience behaviour.Identify opportunities for increased automation and efficiency through advanced technical solutions.Lead internal and external meetings where required, presenting insights and recommendations clearly.Experience required:4+ years of management of Paid Social campaigns.Experience in the iGaming industry is ideal.Skilled in managing significant budgets across multiple markets.Ensure compliance of ads with regulatory standards and responsible gaming requirements.Experience working with Tableau or digital visualisation tools.Strong analytical skills with proficiency in reporting tools, attribution models, mobile measurement partners (e.g., AppsFlyer), and advanced Excel.Sound understanding of Paid Social platforms and their featuresStrong organisational skills and experience of balancing multiple projects at onceFamiliarity with Microsoft products to report results Excel, PowerPoint and Word.Excellent written and verbal communication skills.Excellent communication and presentation skills, with experience engaging senior stakeholders and collaborating across Marketing, Digital, CRM and externallyMust understand tagging, tracking and attribution, particularly GTM.Confident and possesses the initiative to try new things.Well organised to manage ongoing projectsBenefits:24 days of annual leave, with additional days awarded after 3 years of service.Hybrid work model 3 days in the office, 2 days working from home.Competitive salary plus an annual bonus (eligible after completing probation).Private healthcare and life insurance provided upon successful completion of probation.Participation in the company pension scheme.Exciting company activities including monthly lunches, corporate gatherings and many other activitiesA chance to advance professionally inside one of the world's largest iGaming organisationsTPBN1_UKTJ

hackajob is partnering directly with British Airways to hire for this role. A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Cyber Threat Lead This role reports to the Cyber Threat Intelligence Manager, working with IAG and BA business to ensure BA is identifying, understanding and responding to cyber threats and emerging vulnerabilities. What you'll do: Leading the effort to identify and report cyber threats relevant to British Airways, covering both tactical and strategic requirements Technical leader for cyber threat identification across BA Support the Cyber Threat Intelligence Manager in active threat management for BA, ensuring timely, specific, and relevant cyber threat information is available to enable decision making Engage with IAG group peers, the wider aviation industry and UK critical infrastructure and government bodies such as NCSC Manage and deliver on threat intelligence requirements and end to end intelligence lifecycle Engage collaboratively and pragmatically with BA/IAG stakeholders to undertake cyber threat assessments, supporting cyber control decision making Leverage available and opensource feeds and tools, to track the cyber threats that BA faces and produce finished intelligence products for stakeholders across the organisation Support the Cyber Threat Intelligence and Cyber Incident Managers during cyber incident response activities Support the implementation of the broader BA/IAG Cyber Strategy What you'll bring to British Airways: Highly analytical, demonstrating a methodical and structured approach with high attention to detail Good communicator, taking complex technical issues and making them approachable to all stakeholders Experience in threat modelling using frameworks such as STRIDE, PASTA, attack trees (Desirable) Ability to remain calm and prioritise under pressure Understanding of incident response methodology Strong understanding of actor methodology including their tactics, techniques and procedures Your experience: Holding or working towards relevant cyber intelligence certifications e.g., SANS/GIAC (FOR578, FOR589), CREST CPTIA/CRTIA Demonstrable experience in threat intelligence gathering, analysis and reporting Experienced in the use of MITRE ATT&CK, Lockheed Martin Killchain, Diamond model etc Understanding of aviation, transport, or critical infrastructure threat landscape (Desirable) Experience in tracking adversary infrastructure through open source or Netflow data (Desirable) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain. TPBN1_UKTJ

Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. Working closely with Operations, Transport, Engineering, Procurement, and Hire Desk teams, the Service Manager will drive operational excellence, continuous impr

Brandon Hire Station, part of the Vp plc group, is seeking a Strategic Account Manager to manage and grow a portfolio of mid- to large regional strategic accounts in the South West territory.

Flannery Plant Hire is seeking a Service Manager to lead maintenance and servicing of the fleet, ensuring availability, reliability, safety and regulatory compliance. You will work with Operations, Transport, Engineering, Procurement and Hire Desk teams to drive operational excellence and continuous

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Note for Recruitment Agencies:.We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.Business Development Manager - AVRS & Capital Management (Asse

Live-Recruitment in London is seeking an experienced Business Development Manager to drive growth for our cutting-edge events production and AV hire agency. You will win large-scale UK and European events by leveraging sales, pitching, and relationship-building expertise.

Join Our Team as a Strategic Account Manager at Brandon Hire Station. Brandon Hire Station, part of the Vp plc group, is one of the UK’s leading tool and equipment hire specialists. We’re looking for an experienced Strategic Account Manager to manage and grow a portfolio of mid‑to‑large regi

Are you a proven sales professional looking to join one of the most cutting-edge events production and AV hire agencies out there? Do you want to drive growth and secure large-scale, high-profile events for some of the UK's most premium brands as our new Business Development Manager?. As a specialis

You will build relationships with key accounts, drive revenue, and foster a sales culture within the team while working on-site at Heathrow. Sofitel London-Heathrow, part of the Arora Group, is seeking a Sales Manager to lead a strategic sales and marketing plan emphasizing room hire, F&B and events

Virtual Hire Staffing is recruiting a Finance Manager for a Brentford-based, office-based role within a construction services business.

Are you a proven sales professional looking to join one of the most cutting-edge events production and AV hire agencies out there? Do you want to drive growth and secure large-scale, high-profile events for some of the UK's most premium brands as our new Business Development Manager?. This leading e

Remediation Engineer West London – Hybrid work environment Permanent £45,000 - £65,000 This growing environmental consultancy specializing in complex, large-scale infrastructure and remediation projects are looking to grow their senior team with the hire of a Senior Remediation engineer. Their portfolio tackles diverse contaminants, including Asbestos, PFAS, heavy metals, and hydrocarbons. They are a small business who value flexibility, drive, and leadership. They are renowned for incentivizing their team, offering a package that rewards both successful project delivery along with new business development (Commission on newly won work). They want team members who want to pioneer the future of soil remediation. They are seeking a versatile Senior Consultant / Remediation Engineer or Manager who thrives as both a "doer" and a manager. You will bridge the gap between technical delivery and commercial management. You will oversee bids, price upcoming works, and manage on-site teams of consultants and subcontractors. If you are a Senior Contaminated Land Consultant with strong waste experience looking to transition into a hands-on remediation engineering role, they want to hear from you. Key Responsibilities Project Delivery: Manage and deliver complex remediation schemes from inception to validation. Commercial Tendering: Review incoming tender information, build accurate costings, and price works. Team Leadership: Manage, mentor, and develop a small team of internal environmental consultants. Subcontractor Management: Procure, oversee, and coordinate specialized subcontractors on-site. Technical Oversight: Apply excavation methodologies and implement diverse remediation techniques. Waste Management: Conduct waste soil classification and ensure strict regulatory compliance. Business Growth: Identify new opportunities, with financial incentives tied to winning and delivering work. Leadership: we are looking for the candidate to have the potential to be able to run this division or be part of the leadership team. Technical Expertise: Proven experience handling Asbestos, PFAS, heavy metals, and hydrocarbons. Working on and delivering a wide range of remediation projects. Waste & Excavation Knowledge: Deep understanding of waste soil classification and excavation techniques. Commercial Acumen: Demonstrated experience reviewing tender documents and pricing remediation works. Hybrid Skillset: A proactive "can-do" attitude, comfortable balancing office-based management with site delivery. Mobility: Willingness to travel across the Southeast, Cambridgeshire, and occasionally UK-wide for major projects. If you want to take your career to the next level in the remediation world then apply now as this is a rare opportunity for significant career progress

Our client is a market leading Scaffolding contractor who operate across the UK and Europe and are currently looking for a Commercial Manager. The Commercial Manager will support the Scaffolding Commercial Director in strengthening commercial performance, governance, reporting preparation and risk management across the UK, Ireland, Europe and international Scaffolding operations. This is a senior support role within an £80m+ specialist access business covering scaffolding, hoists, mast climbers and related access solutions. The role will assist with the preparation, analysis, challenge and evidence required for board-level reporting, while also supporting major contracts, complex negotiations, final accounts, commercial controls, team development and standardisation across the group. About The Role • Support the Scaffolding Commercial Director with day-to-day commercial governance, reporting preparation and implementation of agreed commercial controls across UK, Ireland, Europe and international operations. - Review high-risk contract terms, payment schedules, LADs, bonds, warranties, scope exclusions, under-hire, extra hire and other key commercial risks. - Ensure contract review processes, approval routes, query sheets and document control requirements are followed consistently. - Provide commercial guidance to QSs, Contract Managers, Site Managers and Operational Leads., • Lead or support negotiations on major applications, final accounts, client disputes and settlement discussions where delegated by the Commercial Director. - Develop commercial strategies for challenging accounts, including evidence requirements, risk position, negotiation approach and escalation route. - Attend client meetings and support senior-level commercial discussions where required. - Ensure lessons learned from difficult projects are captured and fed back into tendering, operations and contract review., • Mentor Quantity Surveyors and commercial support staff, improving consistency, confidence and commercial judgement. - Support recruitment, onboarding, training and development of the growing Commercial team. - Provide cover and support for regional commercial leads where required. - Drive a high-performance commercial culture focused on ownership, evidence, communication and cash. Key Attributes - Senior, credible and commercially robust. - Able to simplify complex issues and provide clear recommendations. - Calm under pressure and comfortable leading difficult commercial conversations. - Strong relationship builder with Operations, Finance, clients and senior leadership. - Highly organised with strong governance, documentation and audit discipline. Points of Appeal • Working for a market leading Scaffolding Contractor, • Excellent overall package, • Excellent career progression

Our client is an established mid-market to large FM Service Provider within the hard FM sector. It has a strong regional presence around the UK and is now looking to grow the London market. It is looking to hire a proven Operations Manager to lead this. As the Operations Manager, you will be tasked with identifying areas of opportunity and growth in London and the surrounding area. You must have a track record of running and growing business units, you must have strong operational and people management skills and have excellent client relationship building skills. The successful Operations Manager must have an excellent understanding of the hard services sector, be commercially astute and have an entrepreneurial flare. You will be growing this business unit from zero and have the relevant back-office support. In addition, you will report into the company CEO. As your business unit grows, then so will your team and the aim be for you to become Operations Director. Our client is offering: Circa £90,000 basic salary Car Allowance 25 days holiday plus BH Company Pension Healthcare Excellent long-term career. This is a unique opportunity to grow your own business unit within an established company

A bit about us. Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés serving coffee, food and cocktails - as well as coffee trucks and a state-of-the-art coffee roastery. Our pink coffee trucks are parked in London hotspots, serving takeaway speciality coffee to customers on-the-go. We keep it moving fast, fuelling Londons busiest people. We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company. In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic. A bit about the role. As General Manager, we expect you to be the one to lead the team, drive service and sales and be the constant face of energy and passion in the truck! The atmosphere in Grind is fast-paced and vibrant, and it is your responsibility to uphold Grind standards and develop a team that thrives under pressure. You will need to be able to implement a strong working ethos and drive sales through the training of all staff. We are looking for an experienced General Manager with knowledge and experience that typically comes from a similar role or equivalent exposure. You will need to demonstrate knowledge and skill in training all levels of staff in various areas of the business. Furthermore, you will need to have had significant exposure to generating rotas, analysing P&Ls, and ensuring business KPI targets are met will be a part of your daily duties. Role responsibilities. Successfully run a high volume & fast-paced coffee shop in line with Grind standards Possess full understanding of our Steps of Service and demonstrate an ability to exceed guest expectations Effectively lead a team of up to 3-8 employees Generate and complete weekly rotas to support payroll Possess a clear understanding of weekly/monthly budgets, and P&L forecasting Strategically manage and meet budgets & business targets Provide ongoing training & developing programs to all team members Hire and onboard all new site employees into the business Implement effective staff initiatives and strategies (to improve retention and team engagement) To motivate all staff and project a positive attitude at all times. To ensure all staff receive regular training, according to Grinds procedures, relevant to their job description, and that training is documented and kept on file. Displays a smart and professional appearance, representing the company in a positive manner To undertake regular team meetings and participate in necessary Management meetings Youll have. Strong managerial and leadership skills A keen eye for the finer details Possess excellent communication skills to enable effective dialogue with colleagues and customers Ability to work well under pressure and use initiative Ability to problem solve and escalate complaints accordingly Dedicated team-player, who strives for excellence and leads by example Strong time-management and prioritisation skills Diversity and Inclusion. Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status. If there are any adjustments you need to help you bring your best self to an interview with us please let us know. Benefits and Perks. NEST Pension: We offer a pension scheme to help you plan for your future. Financial support: access to interest-free, short-term loans when you need them most Referral Bonus: Earn up to £300 in tiered bonuses for referring great talent to our team Discounts online: Up to 40% off our retail line online. SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support. Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations. Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites. Meals on Duty: Enjoy one staff meal on shifts over 6 hours Social Events: Join us for team social events to connect and have fun. Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible. Wellbeing Allowance: Up to £200 annually to spend on your wellbeing. Birthday Treat: £20 birthday gift TPBN1_UKCT

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About the role The Guinness Partnership are looking to hire a Group Tax Manager on a full-time, permanent contract, based in either our London or Oldham office. We currently offer hybrid working, blending office days with days working from home. What we are looking for We are looking for a Tax Manager with experience gained in either industry or practice, with technical knowledge of UK tax legislation, compliance requirements and the ability to stay up to date with regulatory changes. You will have experience of analysing, communicating and preparing tax returns, in some instances working with external advisors to coordinate and manage information requests. Returns will consist of VAT (including partial exemption), CIS and Corporation Tax, Excellent attention to detail, reconciliation skills and outstanding communication will be key for this role. You will be able to demonstrate these essential skills: Experience of tax either in industry or practice, with strong technical knowledge of UK tax legislation and compliance requirements and ability to keep track of changes. Understanding, analysing and communicating matters pertaining to Corporation Tax, CIS or VAT (specifically partial exemption) and the return processes. Implementing process improvements and enhancing internal controls. Experience of working with external advisors and supporting the co-ordination, communication and cataloguing of requests. Good attention to detail with ability to prioritise and manage a varied workload to meet agreed deadlines. A proactive and solutions-oriented approach to problem-solving. Experience in reconciliation. Excellent oral and written communications. Excellent knowledge of Microsoft Office. Proven customer service experience. Demonstrates the Guinness Behaviours. Demonstrates the Guinness Leadership and Management Standard. Desirable skills: Proven experience of leading on the preparation of financial statements for audit and the application of accounting standards. Knowledge of Oracle Financials. Relevant experience within the social housing sector. Essential qualifications: CCAB or CIMA qualification. Desirable qualifications: Tax qualification. Please note, the advertised salary includes a £6,000 London Job Supplement that you will only receive if based at our Euston Road office. If you're interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. TGPCVL Benefits Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme TPBN1_UKTJ

Service Manager Wembley About Flannery Plant Hire Flannery Plant Hire is a leading provider of plant hire and specialist attachments to the construction industry across the UK and Ireland. With a comprehensive fleet of innovative machinery, we pride ourselves on delivering exceptional customer service and meeting our clients' project requirements. Role Purpose The Service Manager is responsible for leading the maintenance and servicing function to ensure the availability, reliability, safety, and compliance of Flannery's fleet. This role oversees workshop operations, field service engineers, and maintenance planning, ensuring plant and equipment are serviced efficiently while minimising downtime and maximising fleet utilisation. Working closely with Operations, Transport, Engineering, Procurement, and Hire Desk teams, the Service Manager will drive operational excellence, continuous improvement, and a culture of safety and accountability. Key Responsibilities Lead the day-to-day management of field service operations. Ensure preventative maintenance schedules are planned and completed on time. Maximise fleet availability through effective maintenance planning and resource allocation. Monitor equipment performance and implement corrective actions to reduce recurring faults. Coordinate breakdown response to minimise customer disruption. Ensure all servicing and repairs are completed to manufacturer specifications. Maintain accurate service and maintenance records using the company's fleet management systems. Monitor asset condition and recommend refurbishment or disposal where appropriate. Lead, coach, and develop service controllers, engineers, and technicians. Set performance expectations and conduct regular performance reviews. Promote a culture of accountability, teamwork, and continuous improvement. Support recruitment, onboarding, and technical development of engineering staff. Champion Flannery's health and safety culture across all service operations. Ensure compliance with company policies, manufacturer standards, and legal regulations. Investigate incidents and implement corrective actions where necessary. Identify opportunities to reduce maintenance costs without compromising quality or safety. Control external supplier and subcontractor costs. Work collaboratively with operational teams to deliver high fleet availability. Support customer satisfaction through reliable equipment and responsive service delivery. Analyse maintenance data and KPIs to identify trends and improvement opportunities. Support business improvement initiatives across engineering operations. Skills & Experience Essential Significant experience managing service operations within the plant hire, construction equipment, heavy machinery, commercial vehicle, or related engineering sector. Proven experience leading engineering or workshop teams. Experience managing preventative maintenance programmes. Strong planning and organisational skills. Budget management experience. Excellent communication and stakeholder management skills. Proficient in fleet management and maintenance software. Full UK driving licence. Personal Attributes Safety-focused leader Customer-centric mindset Commercially aware Calm under pressure Strong decision-maker Highly organised Collaborative Results-driven Adaptable and proactive Committed to continuous improvement