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\n • An experienced Liability Claims Handler is required to join a rapidly expanding Construction & Engineering Division of an International Loss Adjusting organisation.\n, • You will manage your own portfolio of construction and engineering claims, primarily under delegated authority schemes for a wide range of insurers and key clients.\n, • You will be working closely with the Specialist Liability (Engineering & Construction) Loss Adjusters by providing full support and help with report writing, liaising and being a vital contact for all relevant parties including key Insurers.\n, • Due to the success and expansion of this Specialist Division there is the opportunity to progress and develop which will be full support and encouraged.\n, • The role will be desk-based, remote working.\n\n About you: \n\n • An experienced Liability Claims Handler with a background working within the Construction/Engineering/Liability Sectors\n, • Experienced working within a Loss Adjusting/Insurer or Insurance Claims Underwriting environment\n, • A knowledge of the Construction/Engineering Industry\n, • Exceptional communication skills written and verbal\n, • The ability to work in a team and on your own and able to prioritise and be extremely organised\n, • Good solid IT systems experience\n, • Industry qualifications desirable but not essential\n\n Salary & Benefits: \n Basic salary up to £40,000 with a degree of flexibility, plus a fee related bonus, pension, private medical, 25 days holiday with your birthday day off

There’s plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of “one in five” in 2023, we have launched our new goal – Mission 365 – targeting £365 million of sales. \n Purpose: Responsible for administering the group’s IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects.Key AccountabilitiesCustomer / Strategy / PlanNetwork•Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services \n -Collaborate with Lead Network Architect with network related projects. \n -Administer network devices and services (e.g., switches, routers, firewalls, access points,)•Implement changes to network configurations following best practices.•Manage and maintain all data centres health including specialist hardware – CCTV, UPS•Support vulnerability remediation and security audits for network infrastructure•Maintain accurate documentation: network diagrams, device inventory and configuration baselines •Create and update operational procedures and knowledge articles. •Share knowledge with the wider team; mentor Service Desk where applicable.•Work with suppliers/ISPs to provision circuits and troubleshoot carrier issues.•Administering changes to configuration on Firewalls including whitelisting \n Implementations•Responsible for IT implementations at all sites including Head Office, Warehouse, Stores, Showrooms•Managing site schedules ensuring all tasks are completed in a timely manner•Monitoring and managing stock levels to ensure availability at all times•Visit sites to fix any implementation related incidents or action any request raised via the IT Service Desk•Ensuring that the company standardisation is adhered to at all times.•Work to agreed SLA’s whilst offering a high level of service.•Produce support documentation as appropriate following company templates.Service•Act as a point of escalation for diagnosing and troubleshooting network and implementation tickets on the Service Desk in line with SLA’s•Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels•Adding to and updating all Knowledge Management systems to help support the Service Desk with knowledge transfer and help drive First Contact Fix rates•Train and develop the Service Desk team on new solutions and services to help them support them to a high standardPeople/Leadership•Provide help and support to the Service Desk where required \n Financial / Commercials \n -Generate and implement ideas for cost savings and continuous improvement to processes / service levels•To ensure best value is achieved with all hardware and software purchases.Risk and process•Find opportunities to improve repetitive processes through automation where appropriate•To constantly seek potential improvements for all IT processes to enhance service levels•Responsible for delivering assigned enablement projects to time and budget to achieve agreed objectives•Ensure that all changes follow the internal change management processesDecision Making/Freedom to Act:•Provides on-call support outside of regular business hours, as needed.•Due to the nature of the role, it is anticipated that some out of hours work is expected Knowledge, Skills and Experience Required:Technical•Understanding of Network LAN / WAN & Wireless environments •Understanding of networking technologies and protocols•Knowledge of network routing and switching, including troubleshooting•Experience building, deploying and support of enterprise class switches and wirelessEssential •Willingness to travel as required.•Practical understanding of Service Management•Keen eye and attention to detail•Proactive, self-motivated and able to use own initiative •Ability to manage own time and prioritise multiple projects whilst working under pressure•Ability to work independently or cross functionally, sharing ideas and resources•Proven analytical and problem-solving skills•Drive for self-learning and improvement•Strong documentation skills•Excellent prioritising, planning and organisation skills•Proven track record of achieving results•Experience of developing and working with SLAs and KPIs•Outstanding communicator at all levels•Passion for helping people to grow and developDesirable \n -NSE 4, CCNA or Network+ qualification and experience of working within a Service Management environment•Experience or knowledge in data networking with Fortinet infrastructure•Ability to communicate with users and sponsors; and frame solutions around outcomes.•Experience of working in a retail environment What we’ll do for y

Background: \n Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey. \n \n The Role: \n As a Customer Success Advisor specialising in Portal Support, you play a pivotal role in delivering exceptional service to our members. Your primary focus is to ensure a seamless and rewarding experience for users of our portal by providing expert guidance, troubleshooting support, and proactive solutions. By helping members navigate the platform effectively and resolve any issues, you contribute directly to maximising the value they gain from our software solutions. \n \n This includes responding to phone calls and emails from current members, creating and managing support tickets to ensure enquiries are directed to the appropriate department, and addressing any questions within your remit. \n \n In addition, you will provide 3rd Line Support for complex portal-related issues that require advanced investigation and resolution. Working closely with internal teams, including Product, Development, and Technical Support, you will diagnose root causes, manage escalated cases, and ensure issues are resolved efficiently. You will also contribute to continuous service improvement by identifying recurring trends, documenting solutions, and sharing knowledge to enhance the overall member experience. \n \n Primary Responsibilities \n\n • Serve as the primary point of contact for portal-related queries from Members.\n, • Provide timely and professional support via email and phone.\n, • Troubleshoot and resolve issues related to portal access, functionality, and user experience.\n, • Guide users through portal features and workflows, ensuring they understand how to use the system effectively.\n, • Escalate technical issues to the appropriate internal teams when necessary.\n, • Provide 3rd Line Support for complex and escalated portal-related issues, carrying out detailed investigation, diagnosis, and resolution.\n, • Conduct root cause analysis for recurring or high-impact incidents and work with Product and Development teams to implement permanent fixes.\n, • Manage and track escalated cases through to resolution, ensuring stakeholders are kept informed of progress and outcomes.\n, • Test and validate fixes, enhancements, and releases to ensure issues are resolved effectively and without adverse impact.\n, • Document support interactions, technical findings, and resolutions, contributing to the knowledge base and FAQs.\n, • Collaborate with Product and Development teams to relay user feedback, identify trends, and recommend improvements to the portal and support processes.\n\n \n Additional Responsibilities \n\n • Create and manage support tickets to ensure enquiries are accurately routed to the appropriate departments for resolution.\n, • Collaborate with internal teams to ensure member issues are resolved efficiently whilst maintaining clear and consistent communication with stakeholders.\n, • Maintain and regularly update the Help Centre knowledge base, ensuring new portal features, enhancements, process changes, and fixes are accurately documented and communicated to members in a clear and user-friendly manner.\n\n \n Essential Experience & Skills: \n\n • Previous experience in a Customer Success, Customer Support, Helpdesk, Service Desk, or Technical Support role.\n, • Experience supporting web-based platforms, software applications, or customer portals.\n, • Strong troubleshooting and problem-solving skills, with the ability to investigate and resolve user issues effectively.\n, • Excellent verbal and written communication skills, with the ability to explain technical information in a clear and user-friendly way.\n, • Experience managing customer enquiries via telephone, email, and ticketing systems.\n, • Strong organisational skills, with the ability to prioritise workload and manage multiple enquiries simultaneously.\n, • Proven ability to handle escalated or complex customer issues through to resolution.\n, • A customer-focused approach with a genuine passion for delivering an excellent member experience.\n, • Experience using CRM, helpdesk, or ticket management systems.\n, • Ability to work independently in a remote environment while managing priorities effectively.\n\n \n Desirable Skills & Experience \n\n • Experience providing 2nd or 3rd Line Support.\n, • Experience conducting root cause analysis and identifying long-term solutions to recurring issues.\n, • Knowledge of software testing, user acceptance testing (UAT), or release validation.\n, • Experience maintaining knowledge bases, FAQs, or Help Centre content.\n, • Understanding of SaaS products and customer support best practices.\n, • Experience within healthcare, dental, primary care, pharmacy, or related sectors.\n, • Familiarity with HubSpot, Zendesk, Jira, or other support ticketing systems.\n, • Knowledge of web technologies, user management, authentication, or portal-based applications.\n\n \n Additional Information \n Job Type: Full-time, office-based role in Leicester (LE4). Following successful completion of training, there is the opportunity to work from home up to 2 days per week. \n \n Salary: Competitive, dependent on skills and experience. \n \n Benefits include: \n\n • Income Protection\n, • Life Assurance\n, • Enhanced pension\n, • Health Cash Plan\n, • 28 days annual leave + bank holidays\n, • Sick pay scheme\n, • A range of flexible benefits via our Agilio Flex portal\n\n \n If you feel you have what it takes to join our team, we look forward to receiving your application!

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible full-time or part-time remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.This is a casual, project-based opportunity available for immediate start, ideal for anyone interested in taking part in research on a full-time or part-time basis, depending on their availability and profile fit.Requirements:Access to a smartphone, tablet, or computer with a functional cameraReliable internet connectionAbility to read instructions carefully and provide honest, detailed feedbackAn active email address to receive study invitations and participation detailsBenefits:Take part only in studies that match your interests and scheduleResearch types include online or in-person focus groups, virtual interviews, product testing, and other feedback activitiesNo previous help desk support experience needed. Just a willingness to share your opinionsSome studies may include early access to new products or services before launchMany studies offer compensation, which varies by study type and durationCompensation:Up to £700 per week (amount varies based on the selected focus group or research assignment)If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible full-time or part-time roles with an immediate start, we invite you to submit your interest online today.Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

This job is with Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. 21 August 2026 A senior commercial role focused on driving programmatic revenue growth across Global's Outdoor & Audio portfolios through DAX, owning agency strategy and relationships, developing new business opportunities, and helping shape Global's programmatic offering. As a Senior Programmatic Manager at Global, you will: Key Responsibilities Commercial Growth & Strategy (40%): Own the commercial strategy for your agency portfolio, generating programmatic revenue, identifying growth opportunities, prioritising key accounts and maintaining a robust pipeline, forecast and annual growth plan. Agency Partnerships & Market Development (30%): Build strategic relationships with senior agency and trading desk stakeholders, maintain a strong profile across planning and programmatic teams, lead DAX education and positioning, and represent Global at presentations, events and thought leadership opportunities. Campaign, Product & Team Leadership (30%): Oversee end-to-end activation, including PMP setup and campaign performance, and work cross-functionally with Product, Operations, Technology and Sales to improve delivery and evolve our proposition. Provide market feedback and coach and develop a Programmatic Manager. What You'll Love About This Role Think Big: Help shape the future of programmatic Audio and Outdoor, bringing new products, processes and commercial opportunities to market. Own It: Take autonomy over your agency portfolio, business plan, pipeline and revenue growth. Keep it Simple: Turn complex programmatic technology and buying mechanics into clear, practical solutions for agencies, clients and internal teams. Better Together: Partner closely with Sales, Product, Operations and Technology while coaching colleagues and building strong external relationships. What Success Looks Like In your first few months, you'll have: Assessed revenue performance across your agency portfolio and mapped clear opportunities to grow DAX presence. Built a robust, accurate pipeline and established strong forecasting rhythms. Become confident in the DAX platform, reporting systems and campaign activation process. Built strong relationships and profile across agency planning and trading desk teams, while contributing to new products and processes. What You'll Need Programmatic Expertise: Deep knowledge of the programmatic supply chain with hands-on DSP or SSP experience; knowledge of DOOH and/or audio is a bonus. Commercial & Analytical Thinking: Ability to balance revenue growth with operational excellence, using data to identify opportunities and solve problems. Communication & Influence: Excellent presentation and interpersonal skills, with the confidence to build rapport and influence stakeholders at all levels. Collaboration & Leadership: A proactive team player who can motivate others, work across different personalities and functions, and bring solutions to complex challenges. Coaching and Development: Nurturing talent by empowering and guiding individuals to unlock their potential Building Trust: Creating and maintaining an inclusive environment where diverse views and experiences are welcomed and celebrated in your team

Recruitment Consultant If you already have recruitment experience and are looking for your next opportunity, we'd love to hear from you. At Optima UK, we offer recruiters the opportunity to continue developing their career within a supportive and growing business. Whether your experience is in permanent, temporary, contract, delivery or 360 recruitment , you'll have the opportunity to build relationships, make placements and contribute to a successful team from day one. We are looking for recruiters who enjoy building relationships, delivering results and developing their market. In return, you'll have the autonomy to manage your desk, the support to achieve your goals and the opportunity to build a successful long-term career. Optima UK is an established recruitment business specialising in Engineering, Manufacturing and Professional Services recruitment across the UK. With continued investment in our people, systems and support functions, we provide recruiters with the tools, resources and backing needed to build successful and rewarding careers. What You'll Be Doing Developing and growing your own specialist recruitment market Building long-term relationships with clients and candidates Winning new business and developing existing accounts Managing recruitment campaigns from vacancy qualification through to placement Sourcing and engaging high-quality candidates through job boards, LinkedIn and networking Negotiating offers and delivering successful placements Conducting client meetings and developing new opportunities Working towards targets, earning commission and building a successful desk Benefits Competitive basic salary with uncapped bonus potential Industry-leading recruitment training and mentoring Clear progression path with opportunities to move into senior and leadership roles 25 days annual leave plus bank holidays, increasing with service Free onsite parking Company pension scheme Specialist support team to help maximise your success Supportive management team invested in your success Genuine long-term career opportunities within a growing business How to Apply To apply for the Recruitment Consultant position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps. TPBN1_UKTJ

Recruitment Consultant If you already have recruitment experience and are looking for your next opportunity, we'd love to hear from you. At Optima UK, we offer recruiters the opportunity to continue developing their career within a supportive and growing business. Whether your experience is in permanent, temporary, contract, delivery or 360 recruitment, you'll have the opportunity to build relationships, make placements and contribute to a successful team from day one. We are looking for recruiters who enjoy building relationships, delivering results and developing their market. In return, you'll have the autonomy to manage your desk, the support to achieve your goals and the opportunity to build a successful long-term career. Optima UK is an established recruitment business specialising in Engineering, Manufacturing and Professional Services recruitment across the UK. With continued investment in our people, systems and support functions, we provide recruiters with the tools, resources and backing needed to build successful and rewarding careers. What You'll Be Doing Developing and growing your own specialist recruitment market Building long-term relationships with clients and candidates Winning new business and developing existing accounts Managing recruitment campaigns from vacancy qualification through to placement Sourcing and engaging high-quality candidates through job boards, LinkedIn and networking Negotiating offers and delivering successful placements Conducting client meetings and developing new opportunities Working towards targets, earning commission and building a successful deskBenefits Competitive basic salary with uncapped bonus potential Industry-leading recruitment training and mentoring Clear progression path with opportunities to move into senior and leadership roles 25 days annual leave plus bank holidays, increasing with service Free onsite parking Company pension scheme Specialist support team to help maximise your success Supportive management team invested in your success Genuine long-term career opportunities within a growing businessHow to Apply To apply for the Recruitment Consultant position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps

Ref. No. 31054 Location: Leicester Looking for a new challenge where no two days are the same? If you’re motivated, enjoy meeting new people and want a career where your hard work is rewarded, recruitment could be the perfect opportunity. The Best Connection is one of the UK’s leading employee-owned recruitment businesses, with over 30 years of experience and more than 80 branches nationwide. We specialise in the driving and industrial sectors and help thousands of people find work every day. We are looking for a driven and enthusiastic individual to join our team. No recruitment experience is needed we provide full training, guidance and ongoing support to help you build the skills and confidence needed to succeed. If you enjoy a fast-paced environment and want to develop a rewarding career, we’d love to hear from you. Salary & Package: Basic Salary: £27,000, increasing to £28,000 after 12 months First-Year Earning Potential: £29,000 – £30,000 including commissionWhat’s on Offer: 30 days annual leave - including bank holidays, rising to 33 days after one year Dedicated in-house training department providing industry-leading training and mentorship Opportunity to complete a Level 3 Recruiter Qualification Structured career progression and genuine development opportunities Employee-owned business with the opportunity for tax-free annual bonuses Company pension scheme and cycle to work scheme Lifestyle benefits including discounts on hotels, insurance, energy bills and moreThis role also benefits from: Warm desk. New refurbished branchAbout the Role: Manage the full 360 recruitment cycle, from business development to candidate placement Build strong, long-term relationships with both clients and candidates Identify andwin new business through sales calls and face to face client visits Source, interview and match candidates to suitable roles Work towards achievable sales and performance targets with full support and trainingHours of Work: Monday to Friday, 8:00AM – 5:00PM with 1 hour lunch break Office based role. A full current driving licence may be required for client visits. If you’re ready to take on a new challenge and start building a successful career in recruitment with The Best Connection, apply today

Principal Recruitment Consultant ATA Recruitment (Trading name of Ganymede Solutions) Sector: Permanent Recruitment Location: Leicester Salary: Up to £37,000 basic (DOE) + up to £5,000 Car Allowance, Uncapped Commission Take ownership of your desk and build your next career move with a business that invests in you. ATA Recruitment is looking for an experienced 360 Recruitment Consultant to join our permanent Maintenance Engineering team, with responsibility for developing and growing our presence across the South East. This is an opportunity for an ambitious recruiter to take ownership of a well-supported desk, combining new business development with an existing portfolio of opportunities. You’ll be provided with a wealth of sales data from our database, as well as leads generated by Consultants already operating within the sector, giving you a strong platform from which to build your client base and develop new business. You’ll also inherit a number of key local accounts with established relationships and ongoing recruitment requirements. Alongside these, you’ll have the opportunity to support our national PSL accounts, giving you access to a broader range of clients and vacancies and allowing you to build your market presence across the South East and beyond. We’re looking for someone who enjoys the commercial side of recruitment and is confident building relationships, generating new business and delivering permanent recruitment solutions. You’ll have the autonomy to shape your desk and make your own decisions, while having the backing of an established team and experienced leadership. You’ll report into the Director of ATA, who has over 25 years of experience within the business and will provide the support, coaching and direction needed to help you maximise the opportunity in front of you. For someone with the ambition to progress, this role also offers a clear route into leadership, with management progression mapped out for those who demonstrate the performance and capability to take the next step. At ATA Recruitment, we believe you should have ownership of your career without having to do it alone. You’ll have access to the tools, training, data, established accounts and leadership support needed to succeed, alongside uncapped earning potential and a clear progression structure. The Role and About You As a Principal Recruitment Consultant, you’ll be responsible for growing your desk across the South East, balancing business development with the management and expansion of existing accounts. Your responsibilities will include: Building and developing long-term relationships with new and existing clients across the South East Taking ownership of a portfolio of inherited local accounts and maximising their recruitment potential Supporting and developing opportunities through our national PSL accounts Using our existing sales data and warm leads to identify and convert new business opportunities Developing a strong candidate network across the Maintenance Engineering market through job boards, LinkedIn, referrals and direct sourcing Managing the full 360 recruitment process, from business development through to successful placement Providing a consultative recruitment service that adds genuine value to clients and candidates Using your market knowledge to identify new opportunities and strategically grow your desk Building a reputation within your market and becoming a trusted recruitment partner to your clients We’re looking for an experienced recruiter who is commercially minded, ambitious and ready to take greater ownership of their career. You’ll bring: A proven track record in a 360 recruitment role, ideally within engineering, manufacturing or a related technical sector Demonstrable experience of winning new business and developing client relationships The confidence and commercial ability to sell permanent recruitment solutions Strong relationship-building skills, with the ability to engage credibly with clients and candidates A proactive and self-motivated approach to business development Excellent organisation skills and the ability to manage multiple priorities A genuine desire to build and grow your own desk Ambition to progress into a leadership position in the future Excellent written and verbal communication skills Why Join ATA Recruitment? A Desk Ready to Grow: Take ownership of inherited local accounts, national PSL opportunities, sales data and warm leads from day one Immediate Earning Potential: Uncapped commission with no delay to earning Clear Career Path: A transparent 10-tier progression structure with real examples of internal success Autonomy With Support: Build your desk your way, with experienced leadership, coaching and the resources of an established recruitment business behind you Meaningful Recognition: Your performance and achievements are recognised through progression, incentives and visible appreciation Part of a Trusted Group: As part of RTC Group PLC, ATA Recruitment is a recognised name within engineering and infrastructure recruitment, combining high standards with a people-first culture Next Steps If you’re an experienced 360 recruiter looking for the opportunity to take ownership of an established platform, develop your own client base and build towards a future leadership position, we’d like to hear from you. Get in touch today for an informal conversation about the opportunity and how ATA Recruitment can support the next stage of your career. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation