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As Media Measurement Lead, you will be Sky’s senior technical owner for media measurement standards, responsible for building and embedding a unified measurement framework across ATL, digital, testing, econometrics and campaign reporting. You will define the KPIs, methodology principles, evidential standards and confidence thresholds that determine how media performance is assessed, ensuring different evidence sources are interpreted consistently and used for the right decisions. A core part of the role is designing and delivering robust strategic geo-tests and other incrementality experiments that provide credible evidence on what drives growth. You will lead the technical design of these tests end-to-end, from feasibility, market selection, power and KPI definition through to evaluation, interpretation and recommendation. Reporting into the Head of Media Effectiveness, you will work closely with Econometrics, Digital Marketing, Media Planning, Media Strategy, Test & Learn and Publicis to connect measurement approaches into one practical framework for investment decision-making. This is a highly technical leadership role: the successful candidate will combine advanced statistical thinking, hands-on data capability and strong commercial judgement to protect the integrity of evidence while enabling confident media investment decisions. What you’ll do • Own Sky's end-to-end media measurement framework, defining KPI standards, methodological principles, evidential standards and the measurement approaches used to evaluate media investment across ATL and digital., • Act as Sky's senior technical measurement authority, providing expert guidance on measurement design, KPI selection, campaign evaluation and interpretation of results., • Lead the design and delivery of robust incrementality testing programmes, including strategic geo-tests and matched market experiments, ensuring outputs are statistically sound, commercially relevant and decision-ready., • Support the evolution of Sky's digital measurement approach, working with Digital Marketing teams to ensure platform, attribution and incrementality signals are used appropriately and consistently to optimise campaigns and evaluate outcomes., • Create a unified approach to interpreting evidence, integrating econometrics, testing, digital measurement, platform lift studies and campaign reporting into a coherent measurement framework., • Build and develop market-leading measurement capability, leading a team of technical specialists and embedding measurement best practice across Media, Digital, Econometrics and agency partners. Essential Criteria • Deep expertise in experimental design, causal measurement and statistical analysis, with experience designing and evaluating large-scale media tests (including feasibility, power analysis, KPI definition and confidence assessment), ideally including geo-testing or matched market experiments., • Strong understanding of media measurement across ATL and digital, including the strengths, limitations and appropriate application of econometrics, testing, attribution, platform measurement and campaign reporting., • Proven experience developing measurement frameworks, standards or methodologies, with the ability to define consistent approaches to evaluating media effectiveness across multiple channels and evidence sources., • Strong technical capability, including managing complex SQL queries across multiple data sources and using Python (or equivalent) to analyse, automate and interpret measurement outputs., • Proven ability to translate complex measurement, testing and modelling outputs into clear, commercially actionable recommendations, with confidence influencing senior stakeholders and challenging interpretation where appropriate., • Experience leading and developing analysts or technical specialists, building capability in measurement, statistical thinking and evidence-based decision-making. Desirable skills and experience • Experience working with econometric modelling / MMM outputs and integrating experimental findings into broader effectiveness frameworks., • Experience designing measurement approaches for digital marketing, including attribution, platform measurement, incrementality and campaign optimisation, • Experience assessing and challenging third-party measurement methodologies, including agency, platform or measurement partner approaches., • Experience applying advanced measurement techniques to strategic business questions, such as channel effectiveness, budget allocation, audience strategy or creative effectiveness. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. To find out more about working with us, search #LifeAtSky on social media.

As Media Measurement Lead, you will be Sky’s senior technical owner for media measurement standards, responsible for building and embedding a unified measurement framework across ATL, digital, testing, econometrics and campaign reporting. You will define the KPIs, methodology principles, evidential standards and confidence thresholds that determine how media performance is assessed, ensuring different evidence sources are interpreted consistently and used for the right decisions. A core part of the role is designing and delivering robust strategic geo-tests and other incrementality experiments that provide credible evidence on what drives growth. You will lead the technical design of these tests end-to-end, from feasibility, market selection, power and KPI definition through to evaluation, interpretation and recommendation. Reporting into the Head of Media Effectiveness, you will work closely with Econometrics, Digital Marketing, Media Planning, Media Strategy, Test & Learn and Publicis to connect measurement approaches into one practical framework for investment decision-making. This is a highly technical leadership role: the successful candidate will combine advanced statistical thinking, hands-on data capability and strong commercial judgement to protect the integrity of evidence while enabling confident media investment decisions. What you’ll do • Own Sky's end-to-end media measurement framework, defining KPI standards, methodological principles, evidential standards and the measurement approaches used to evaluate media investment across ATL and digital., • Act as Sky's senior technical measurement authority, providing expert guidance on measurement design, KPI selection, campaign evaluation and interpretation of results., • Lead the design and delivery of robust incrementality testing programmes, including strategic geo-tests and matched market experiments, ensuring outputs are statistically sound, commercially relevant and decision-ready., • Support the evolution of Sky's digital measurement approach, working with Digital Marketing teams to ensure platform, attribution and incrementality signals are used appropriately and consistently to optimise campaigns and evaluate outcomes., • Create a unified approach to interpreting evidence, integrating econometrics, testing, digital measurement, platform lift studies and campaign reporting into a coherent measurement framework., • Build and develop market-leading measurement capability, leading a team of technical specialists and embedding measurement best practice across Media, Digital, Econometrics and agency partners. Essential Criteria • Deep expertise in experimental design, causal measurement and statistical analysis, with experience designing and evaluating large-scale media tests (including feasibility, power analysis, KPI definition and confidence assessment), ideally including geo-testing or matched market experiments., • Strong understanding of media measurement across ATL and digital, including the strengths, limitations and appropriate application of econometrics, testing, attribution, platform measurement and campaign reporting., • Proven experience developing measurement frameworks, standards or methodologies, with the ability to define consistent approaches to evaluating media effectiveness across multiple channels and evidence sources., • Strong technical capability, including managing complex SQL queries across multiple data sources and using Python (or equivalent) to analyse, automate and interpret measurement outputs., • Proven ability to translate complex measurement, testing and modelling outputs into clear, commercially actionable recommendations, with confidence influencing senior stakeholders and challenging interpretation where appropriate., • Experience leading and developing analysts or technical specialists, building capability in measurement, statistical thinking and evidence-based decision-making. Desirable skills and experience • Experience working with econometric modelling / MMM outputs and integrating experimental findings into broader effectiveness frameworks., • Experience designing measurement approaches for digital marketing, including attribution, platform measurement, incrementality and campaign optimisation, • Experience assessing and challenging third-party measurement methodologies, including agency, platform or measurement partner approaches., • Experience applying advanced measurement techniques to strategic business questions, such as channel effectiveness, budget allocation, audience strategy or creative effectiveness. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. To find out more about working with us, search #LifeAtSky on social media.

Primary Care Clinical Lead \n Location: HMP Feltham \n Contract Type: Full-Time \n Salary: NHS Band 7 \n Start Date: As soon as possible \n About the Role \n We are recruiting a highly motivated and experienced Primary Care Clinical Lead to join the Health & Justice team at HMP Feltham within Central and North West London NHS Foundation Trust (CNWL). \n This is an exciting leadership opportunity for an experienced healthcare professional with strong clinical and managerial skills, supporting the delivery of high-quality primary care services within a secure environment. \n Working within CNWL’s Health & Justice services offers the opportunity to make a genuine difference to the lives of vulnerable individuals while promoting health, wellbeing, and social inclusion through the Trust’s “Caring NOT Judging” approach. \n Key Responsibilities \n\n • \n Support the Deputy Head of Healthcare (Primary Care Lead) in managing and developing the Primary Care Team \n • \n Lead and develop services including: \n \n • \n Long-term condition management \n • \n Nurse-led minor illness clinics \n • \n Immunisation programmes \n \n • \n Provide clinical leadership and promote high standards of patient-centred care \n • \n Manage staff performance, supervision, development, and appraisals \n • \n Respond effectively and professionally to challenging or complex situations within a secure environment \n • \n Work collaboratively with prison services, healthcare teams, and external agencies \n • \n Contribute to the development and implementation of Primary Care strategy within the prison healthcare setting \n • \n Deputise for the Deputy Head of Healthcare when required \n • \n Support service improvement, governance, and policy development initiatives \n\n What We’re Looking ForEssential \n\n • \n Registered Healthcare Professional (NMC/HCPC registered) \n • \n Evidence of continuous professional development \n • \n Experience working at Band 6 level or above \n • \n Experience within Primary Care or acute adult healthcare settings \n • \n Staff management, supervision, and appraisal experience \n • \n Strong leadership, communication, and organisational skills \n • \n Experience responding to medical emergencies \n • \n Knowledge of: \n \n • \n Chronic disease and long-term condition management \n • \n Current developments within offender healthcare \n \n\n Desirable \n\n • \n Non-Medical Prescriber qualification \n • \n Mentorship qualification \n • \n Experience working within secure or prison healthcare settings \n • \n Experience developing policies and procedures \n

Gravitiq is a fast-growing global consumer goods group, home to a portfolio of beauty, wellness and lifestyle brands. Grace & Stella, one of our key brands, is undertaking the largest operational transformation programme in its history - spanning reformulation, repackaging and a phased retail rollout. \n We are looking for an experienced Senior Programme Manager, 2-4 days per week, for a 6 month contract to take ownership of this transformation: building the integrated plan, holding the critical path, and driving cross-functional delivery against milestones. This is a delivery-focused mandate - you are accountable for the programme landing on time, in scope and with the right cross-functional alignment, not for setting the company’s broader operating systems. \n \n Key Responsibilities: \n Working closely with points of contact from Brand/Marketing, Creative, Supply Chain, Product Development, Regulatory and Commercial, you will own end-to-end delivery of the Grace & Stella transformation programme. Focus areas include: \n\n • Reformulation programme – product development and improvement workstreams\n, • A repackaging programme – managing primary componentry changeover and packaging redesign refresh.\n, • Retail phase-in / phase-out – sequencing the transition of SKUs and packaging formats across retail and other channels.\n, • Integrated programme planning & critical path management – building and maintaining a single source of truth across all workstreams.\n, • Cross-functional coordination – aligning with point of contacts from Brand, Supply Chain, Product Development, Regulatory and Commercial around shared timelines and dependencies.\n, • Defining milestones and driving delivery against them – tracking progress, surfacing risks early, and escalating decisions where needed.\n\n \n What Success Looks Like: \n By the end of the engagement, Grace & Stella will have: \n\n • A single, integrated programme plan with a clear critical path across reformulation, repackaging and retail phase-in/out.\n, • Milestones met (or proactively re-planned) with full visibility for stakeholders.\n, • Strong cross-functional alignment and a clear escalation route for risks and decisions.\n, • A reformulated and repackaged product range successfully transitioned across retail and DTC channels.\n\n \n Requirements: \n\n • You have led complex, cross-functional transformation or NPD programmes in a consumer goods, beauty, wellness, retail or DTC environment, ideally involving reformulation, repackaging or retail transitions.\n, • You are comfortable building and owning an integrated plan across multiple workstreams and holding teams accountable to it.\n, • Strong stakeholder management, structured planning (e.g. critical path / Gantt-based methods) and a bias towards practical, hands-on delivery are essential.\n\n We’re particularly interested in people who have held roles such as Programme Director, Senior Programme/Project Manager, Head of PMO, or Operations Lead, with a track record of driving delivery in fast-moving, founder-led or high-growth environments. \n

Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Head of Reward – Leading Property Company \n Location: South West London \n Hours: Full-time, office-based, Monday to Friday, 8:30 am – 5:30 pm \n Salary: £75,000 – £85,000 per annum, depending on experience, plus benefits \n \n Our client, a leading property company to join its HR team as Head of Reward to drive its total reward strategy. This is an exciting opportunity for to shape and deliver a competitive reward framework that supports business performance, attracts and retains top talent, and enhances the overall employee experience. \n The successful candidate will oversee the annual reward cycle, reward governance and benefits strategy, ensuring the organisation continues to offer a market-leading reward proposition. \n Key Responsibilities \n\n • Develop and deliver the company's total reward strategy, ensuring pay, incentives and benefits align with business objectives and performance goals.\n, • Own and manage the annual reward calendar, including salary reviews, bonus planning, commission structures, share schemes and benefits renewals.\n, • It is essential that you have proven experience designing, implementing, and managing commission schemes that directly align with revenue generation and business objectives.\n, • Design and maintain salary frameworks, job grading, job evaluation and benchmarking processes to ensure fair and competitive remuneration.\n, • Oversee bonus and commission schemes, partnering with senior leadership to ensure reward programmes drive performance and support commercial objectives.\n, • Manage employee share schemes in partnership with Finance, Legal and external advisers.\n, • Lead the employee benefits strategy, including the management of benefit platforms and insured benefits such as private medical insurance, life assurance and wellbeing programmes.\n, • Support reward integration and harmonisation activities relating to business acquisitions.\n, • Negotiate with benefit providers, brokers and insurers to secure competitive packages while managing costs effectively.\n, • Oversee company pension arrangements and ensure compliance with UK auto-enrolment legislation.\n, • Ensure all reward practices, commission arrangements and pay structures comply with National Minimum Wage legislation and other relevant UK reward regulations.\n, • Produce reward analytics and market insights to support strategic business decisions.\n, • Lead gender pay gap reporting, pay transparency initiatives and provide support for Remuneration Committee (RemCo) activities.\n, • Prepare and deliver annual reporting on total reward across the business.\n\n Skills & Experience \n\n • Proven leadership experience in reward, compensation and benefits within a fast-paced, multi-site organisation.\n, • Strong knowledge of UK reward legislation, including National Minimum Wage, pensions and reward governance.\n, • Experience managing share schemes, bonus and commission plans, and insured employee benefits.\n, • Strong commercial awareness with excellent analytical skills and the ability to influence senior stakeholders.\n, • Excellent communication, stakeholder management and reward programme delivery skills.\n, • A strategic mindset with the ability to develop and implement reward initiatives that support organisational growth and employee engagement.\n\n To hear more send your CV for a confidential discussion

Portfolio HR & Reward are delighted to be partnering with a highly successful, well-established organisation that continues to experience significant growth and transformation. As a result, they are now seeking an experienced Head of Reward to join their People leadership team. \n \n This is a newly created, organically grown role that offers a rare opportunity to shape and develop the reward function, influence business-wide people strategy, and grow alongside an ambitious organisation with exciting plans for the future. \n \n The Opportunity \n \n Reporting directly to the People Director, the Head of Reward will lead the organisation's total reward strategy, ensuring pay, incentives and benefits support business performance, attract and retain top talent, and enhance the overall employee experience. \n \n As the subject matter expert for Reward, you will take ownership of the full reward agenda, from salary frameworks and incentive schemes to benefits, governance and executive reporting. You'll work closely with senior stakeholders across People, Finance and Payroll, providing strategic insight and data-driven recommendations that influence key business decisions. \n \n Key areas of responsibility include: \n \n\n • Leading the organisation's reward strategy, ensuring compensation, incentives and benefits align with business objectives and support talent attraction and retention.\n, • Owning the annual reward cycle, including salary reviews, bonus and commission schemes, share plans and benefits renewals.\n, • Developing and maintaining reward frameworks, benchmarking and governance processes to ensure fair, competitive and compliant reward practices.\n, • Partnering with senior stakeholders across People, Finance and Payroll to provide reward insight, market intelligence and strategic recommendations.\n, • Driving reward integration across acquisitions while leading key governance activities, including gender pay gap reporting, pay transparency initiatives and remuneration committee support.\n\n \n Requirements \n \n\n • Extensive Reward leadership experience gained within a complex, fast-paced organisation.\n, • Hands-on experience managing share schemes, bonus and commission structures, and employee benefits programmes.\n, • Strong technical knowledge of UK reward legislation, governance and compliance requirements.\n\n \n Why Apply? \n This is an outstanding opportunity to join a growing organisation at an exciting stage of its journey. You'll have the autonomy to shape and evolve the reward function, work closely with senior leadership, and play a pivotal role in delivering a reward strategy that supports both business success and employee engagement.

Senior Paid Media Manager – B2B Agency \n Hybri - £50,000–£60,000 DOE \n \n We’re looking for a Senior Paid Media Manager to join a growing B2B agency \n \n This is a senior, hands-on role for someone who knows how to turn paid media into genuine commercial results for B2B clients. You’ll take ownership of strategy and delivery across a portfolio of accounts, working closely with clients while helping raise the standard of paid media across the agency. \n \n The role \n You’ll be responsible for: \n\n • Leading paid media strategy across a portfolio of B2B clients\n, • Planning, building and optimising campaigns across Google Ads, LinkedIn Ads and Microsoft Ads\n, • Managing meaningful client budgets with a strong focus on pipeline, leads and ROI\n, • Developing full-funnel paid media strategies rather than focusing purely on lead volume\n, • Using data and attribution to understand campaign and commercial performance\n, • Running testing programmes across audiences, creative, messaging and landing pages\n, • Producing clear performance reporting and turning the numbers into actionable recommendations\n, • Presenting strategy and results directly to senior client stakeholders\n, • Working alongside content, creative, SEO and wider digital teams\n, • Supporting and mentoring more junior members of the paid media team\n, • Contributing to pitches, proposals and new-business opportunities\n\n \n About you \n We’re looking for someone with strong paid media experience, ideally gained within an agency environment. \n \n You’ll likely have: \n\n • Around 5+ years' paid media/PPC experience\n, • Strong hands-on experience with Google Ads\n, • Good working knowledge of LinkedIn Campaign Manager, particularly for B2B lead generation\n, • Experience managing multiple client accounts simultaneously\n, • A strong understanding of B2B buying journeys, lead generation and demand generation\n, • Experience working with significant monthly media budgets\n, • Excellent analytical and optimisation skills\n, • Confidence communicating performance and strategy to clients\n, • Experience mentoring or supporting junior team members\n, • A commercial mindset – you care about pipeline and revenue, not just clicks and impressions\n\n \n Experience with GA4, Looker Studio, CRM data, HubSpot/Salesforce, attribution and conversion tracking would be particularly useful. \n \n What’s on offer \n\n • £50,000–£60,000 depending on experience\n, • Hybrid working from Kingston upon Thames\n, • Senior ownership without moving away from hands-on paid media\n, • Interesting B2B client portfolio\n, • Opportunity to influence the agency’s paid media proposition\n, • Clear progression towards Paid Media Director / Head of Paid Media\n\n \n This would suit an experienced Senior Paid Media Manager, Senior PPC Manager or Paid Media Lead who enjoys the pace and variety of agency life but wants greater strategic ownership and influence.

Salary: CompetitiveLocation: HendonJob Ref: SCT378Middlesex University is an ambitious and progressive institution committed to empowering students and providing them with an educational experience that sets them up for success in life and work as we embark upon our 2031 University Strategy. Our triple intensity approach is focussed on Education, Research & Knowledge Exchange and Engagement.Based in North London and building on a proud history, our vision is to be a truly 21st century Global University. The University has over 38,000 students studying in London and at campuses in Dubai and Mauritius and over 274,000 alumni. The Universitys diversity of experience and vibrancy are signature strengths that underpin all we do.Middlesex University London is seeking a visionary Head of School for the School of Computer Science and Engineering to lead and deliver an outstanding education and student experience as well as support research and knowledge exchange, innovation. The new Head of School will help shape and support the strategic direction of the Faculty of Science and Technology. Applicants should hold a PhD, possess an academic leadership background in education and student experience and would welcome applications from those who are experienced in developing industry partnerships and knowledge exchange activities.The new School of Computer Science and Engineering is part a large and vibrant faculty encompassing four new schools: Computer Science and Engineering, Sport, Environment and Health Sciences; Psychology and Neuroscience: and School of Biomedical and Pharmaceutical Sciences. The new Head of School will form part of a Senior Leadership team driven to implement and realise the emerging vision of the Department and Faculty where student educational achievement and work readiness is integral to that. The postholder will work with other Heads of School in the Faculty, two Deputy Deans, a Faculty Manager and the Dean to provide leadership and management in shaping the future of the Faculty.This is an exciting time to be joining Middlesex with a strong leadership, clarity of focus and a determination to deliver positive change across the University. The Faculty of Science and Technology is well placed with a refreshed portfolio of educational programmes, significant industry connections, strong research base and a dedicated team of academic, technical, and professional services staff.The appointment will be made on a permanent senior manager contract and depending on their experience could be made at Professorial level. Ultimately, we are looking for a leader who wants to contribute actively to the success of the faculty and has a vision for Computer Science and Engineering at Middlesex University. Applicants will be expected to demonstrate strong evidence of vision, innovation, leadership and managing academic staff in addition to a commitment to fostering and developing a collegial and collaborative academic environment within a school that encourages our students and academic staff to flourish.Closing date: 9 th September 2026TPBN1_UKTJ

Fairfield School of Business (FSB) is an ambitious, community-focused higher education provider committed to making high-quality higher education accessible to people from all backgrounds. Working with UK university partners, FSB delivers industry-relevant programmes to a diverse student community, including many learners taking non-traditional routes into higher education.Widening participation and equality of opportunity are central to our mission. We are seeking an exceptional Head of Admissions to lead and shape this critical area of the School, combining strong leadership, regulatory awareness and analytical capability with a commitment to excellent applicant experience.Job PurposeThe Head of Admissions is responsible for the strategic leadership, management and continuous improvement of the Admissions function at FSB. The postholder will ensure a high-quality, efficient, fair and compliant admissions service, delivering an excellent applicant experience while maintaining academic standards and admissions integrity.The role will lead the Admissions Team, develop admissions strategy, monitor and analyse performance, maintain effective relationships with university and academic partners, support widening participation and Access and Participation objectives, and ensure compliance with FSB policies, partner requirements and relevant Office for Students (OfS) regulatory requirements.Strategic Leadership and PerformanceDevelop and implement FSB's admissions strategy in alignment with institutional objectives, recruitment plans and academic priorities.Develop annual and intake-specific admissions plans, KPIs and performance targets, including application and enrolment forecasts.Provide Senior Management with evidence-based advice on admissions performance, risks, opportunities and improvement priorities.Lead innovation, efficiency and continuous improvement across the Admissions function.Admissions Management and StandardsLead and manage the Admissions function and oversee the applicant journey from application through to enrolment.Ensure applications are assessed fairly, consistently and efficiently against approved entry requirements and admissions criteria.Maintain robust oversight of admissions decisions, applicant documentation, interviews and assessments.Ensure recruitment or commercial considerations do not compromise academic standards or admissions integrity.Regularly review admissions policies, processes, procedures and systems to ensure they remain effective and fit for purpose.Applicant Experience and Customer ServiceLead the delivery of an excellent, professional and applicant-focused admissions service.Establish and monitor customer service standards, response times and application turnaround times.Ensure applicants receive accurate, clear and timely information throughout their admissions journey.Use applicant feedback, complaints, withdrawals and performance data to identify and implement service improvements.Work collaboratively across FSB to provide a seamless journey from application to enrolment.Reporting, Analysis and ReviewProduce regular admissions reports, dashboards and management information for Senior Management and relevant committees.Analyse applications, offers, conversion, enrolment, rejection and withdrawal trends by programme, campus, intake and recruitment channel.Produce enrolment forecasts and provide early warning of potential performance issues.Conduct regular reviews and post-intake evaluations, using evidence and analysis to drive improvements.Staff Leadership, Training and DevelopmentLead, manage, motivate and develop the Admissions Team, setting clear objectives and performance expectations.Lead the development and delivery of admissions induction, training and refresher programmes for new and existing staff.Ensure staff are appropriately trained in admissions requirements, systems, interviews, customer service, regulatory requirements and partner procedures.Identify training needs through performance monitoring, audits, file reviews and quality assurance activity.Promote a culture of accountability, accuracy, excellent service and continuous learning.University and Academic PartnersAct as the senior Admissions contact for university, validating, awarding and other academic partners.Maintain effective relationships with partner admissions and partnership teams and ensure compliance with agreed admissions requirements.Attend relevant partnership meetings, reviews and audits and provide reports and information as required.Coordinate and monitor responses to admissions-related actions or recommendations raised by partners.Regulatory Compliance, Audit and Quality AssuranceMaintain current knowledge of UK higher education regulation, including OfS requirements and expectations relevant to Admissions.Support FSB responses to OfS enquiries, assessments, information requests and other regulatory activity relating to Admissions.Lead Admissions preparation for internal, partner and external audits and reviews and maintain continuous audit readiness.Undertake regular file sampling, compliance checks and quality assurance reviews, producing and monitoring improvement plans where required.Escalate significant compliance, quality or admissions integrity risks promptly to Senior Management.Widening Participation and AccessSupport FSB's widening participation and equality of opportunity objectives and ensure admissions practices promote fair access to higher education.Contribute to the development, implementation, monitoring and evaluation of FSB's Access and Participation Plan, particularly in relation to admissions and access.Analyse admissions data to identify potential barriers, inequalities and differences in applicant outcomes.Work with relevant teams to implement appropriate interventions while maintaining academic standards and admissions integrity.Sector Best PracticeMaintain current knowledge of admissions developments, emerging trends and best practice across UK higher education.Benchmark FSB's admissions practices and performance against relevant sector good practice.Engage with appropriate professional networks, sector bodies, training and development opportunities.Identify new approaches and technologies that could improve efficiency, compliance and applicant experience.Person SpecificationEssentialSignificant admissions experience, preferably within UK higher education or a regulated education environment.Demonstrable experience of leading and managing an admissions function or team.Experience of strategy, operational planning, reporting, analysis and continuous improvement.Experience of leading staff training, development and performance management.Strong understanding of customer service, applicant experience and fair admissions.Excellent leadership, communication, analytical, organisational and stakeholder management skills.Ability to identify and manage operational, quality and compliance risks.DesirableExperience within an OfS-registered higher education provider and knowledge of the OfS regulatory framework.Experience working with university or academic partners.Experience of admissions audits, regulatory reviews and quality assurance.Knowledge of widening participation and Access and Participation Plans.Experience managing admissions across multiple programmes, campuses or intakesPlease note that whilst this position is based in London, frequent travel to other campus locations will be required when neededTPBN1_UKTJ

Compliance ManagerWe are seeking an experienced and proactive Compliance Manager to oversee compliance across a growing healthcare transport organisation delivering safe, high-quality, non-emergency patient transport services.This role is responsible for ensuring the organisation operates in line with all relevant regulatory, statutory, and quality standards, including those set by the Care Quality Commission (CQC) and Health & Safety legislation. Working closely with the Head of Compliance, you will lead compliance monitoring, audits, investigations, and continuous improvement initiatives that support operational excellence and patient safety.The successful candidate will be highly organised, analytical, and committed to promoting a culture of compliance, accountability, and continuous improvement throughout the business.Compliance Manager Key ResponsibilitiesConduct regular compliance audits across operational departments to identify risks, gaps, and opportunities for improvement.Support investigations into incidents and complaints, identifying root causes and recommending corrective and preventative actions.Monitor compliance Key Performance Indicators (KPIs) and produce reports to track performance and regulatory compliance.Ensure the organisation remains compliant with current legislation, regulatory requirements, policies, and industry best practice.Work collaboratively with operational and support teams to embed compliance into everyday business activities.Assist in the development, implementation, and review of compliance policies, procedures, and quality improvement initiatives.Prepare compliance reports and present findings and recommendations to senior management.Support internal and external audits and regulatory inspections where required.Compliance Manager Skills & ExperienceStrong knowledge of Care Quality Commission (CQC) regulations and healthcare compliance.Understanding of ISO 9001:2015 Quality Management Systems and continuous improvement processes.Excellent analytical, organisational, and problem-solving skills.Strong verbal and written communication skills.Ability to build positive working relationships across all levels of the organisation.Able to work independently while contributing effectively as part of a wider team.Proficient in Microsoft Office applications and compliance reporting systems.Experience in conducting audits, analysing data, and producing management reports.Strong understanding of risk assessment and risk management principles.Able to prioritise workload, manage multiple tasks, and meet deadlines.Compliance Manager Desirable ExperiencePrevious experience within the healthcare sector, ideally in non-emergency patient transport or ambulance services.Knowledge of NHS service standards, Service Level Agreements (SLAs), and healthcare commissioning requirements.Experience supporting regulatory inspections and quality assurance programmes.Compliance Manager Personal AttributesHighly organised with exceptional attention to detail.Professional, ethical, and committed to maintaining high standards.Proactive and self-motivated with the ability to work with minimal supervision.Adaptable and resilient in a fast-paced environment.Strong team player with excellent interpersonal skills.Committed to continuous improvement and delivering high-quality services.Compliance Manager Essential CriteriaFull, clean UK driving licence (manual and automatic).Strong self-discipline and ability to work proactively.Excellent timekeeping, reliability, and professionalism.Strong attention to detail.Clear and confident verbal communication skills.Compliance Manager BenefitsCompetitive salary of up to £60,000 per annum, depending on experience, 23 days annual leave, plus Bank Holidays, Company pension scheme, Ongoing training and professional development programmes, Regular company days, team events, and social activities, Free on-site parking, Opportunity to work within a growing healthcare organisation, Career progression opportunities within a supportive and collaborative environment and the opportunity to make a meaningful contribution to patient care and service quality.TPBN1_UKTJ

Head Chef About us: Working in a stunning Hotel, bar & restaurant serving fresh seasonal ingredients. The Park Hotel is a well established venue in Teddington and it's classed as one of Youngs Plc flag ship sites. With already a strong team in place we are looking for someone to elevate us to the next level. Serving a mix of British classics and mouth watering dishes from around the mediterranean. With freedom to put the menu together along with the General Manager. Being a Head Chef at Young's: We believe every pub should be different. This means that you'll be writing your own recipes that match the food vision of your business using fresh seasonal ingredients. The food vision could be all about showcasing local produce, country pub classics, seafood, small plates and sharers, dry-aged meat - each pub is different and its up to you as head chef to put your own creative stamp on that vision. We work with fresh, seasonal produce, so the menu should constantly evolve to showcase these fantastic ingredients when they are at their best. Premium fresh food crafted by skilled chefs in Premium Pubs . What we offer our Head Chefs: • Head Chefs get to have full autonomy to create your own menus and specials, • Access to our Apprenticeship Scheme and Development Programmes, • Access to regular culinary masterclasses covering topics such as Game, Butchery and Shellfish, • Access to inspirational food trips with our top quality suppliers, • Regular Chef Forums with other Head Chefs to inspire and develop, • Free meals, • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms, • Share save Scheme, • Enhanced Company Pension Scheme, • 28 Days Holiday per year What we look for in a Head Chef: This role requires someone that can inspire a team, to bring out the potential and lead by example whilst being able to develop, cost and produce fresh seasonal menus for the variety of revenue streams within the business. • Have experience championing excellent service through quality food either as a Head Chef or in the position of Sous Chef, • Demonstrate a passion for leading and developing a team, • Be an active hands-on team player with excellent communication skills, • Be responsible and able to manage the kitchen staff rota, training and all health and safety effectively at all times, • Be able to demonstrate your creativity and ability to design and deliver new dishes for our menus and daily specials, • Demonstrate great planning and organisational skills, necessary to maintain effective controls with regard to both GP and labour, • Have a pro-active approach to driving sales and delivering growth, through engagement with both kitchen and front of house teams

We are recruiting for an experienced Property Surveyor to join a leading Social Housing provider based in Kingston upon Thames supporting property services across the local region on a one year fixed term contract. As Property Surveyor , you will be reporting in to the Head of Asset Investment and Programmes and to help ensure that the group delivers its Major Works and Cyclical programmes whilst ensuring excellent resident satisfaction and value for money. The role will also work closely with the Property Managers, helping to provide technical expertise and presence on the ground to undertake routine and ad hoc inspections. What’s on offer: Salary: £56,650 Contract: 1 Year Fixed Term Contract Working pattern: Full-time (35 hours per week) Hybrid working About the Company Our client is a well-established Social Housing group managing a large portfolio of residential properties across Kingston upon Thames and the surrounding areas. They are committed to providing safe, high-quality homes and delivering excellent services to their tenants and communities. Benefits of the Property Surveyor include: Hybrid working Public sector pension scheme 25 days holiday plus bank holidays Continuity of service benefits Life assurance Discounted health cash planKey responsibilities include: To carry out detailed stock condition surveys and property inspections for the group as required using the Group’s asset management software, producing reports to help maintain and refresh the Group’s asset management information and Asset Investment Delivery Programme. To help develop and manage delivery of the Major Works, Planned and Cyclical programmes by undertaking surveys, preparing works specifications for tenders, carrying out works inspections and managing works contracts and contractors on-site to ensure quality and Value for Money. To manage contracts including Contract Instructions variations, preparing valuation statements as required. To manage consultants / Employer’s Agents as required. Ensure all building safety compliance, statutory and regulatory obligations are picked up and progressed. To work with the Head of Asset Investment and Programmes, Asset Manager and Head of Property to develop and refine the 5-year Asset Investment Delivery Plan. The successful Property Surveyor will have: Proven experience in a similar Building Surveyor role, ideally within Social Housing Strong knowledge of planned works Recognised professional qualification in building construction Thorough understanding of major works and cyclical programmes Budget and project management skills This role would suit an experienced Property Surveyor, looking for a fixed term opportunity within a reputable Social Housing organisation. If this role sounds of interest to you please get in touch with Kyle on (phone number removed) or email me on (url removed)

Hays HR is delighted to be partnering with a large, high-performing organisation to recruit a Head of Organisational Development & Culture in West London. This is a newly created leadership opportunity, offering the chance to shape organisational culture, workforce capability and employee experience as part of an ambitious long-term people strategy. Employing a large and diverse workforce across multiple locations, our client is committed to becoming an employer of choice and creating an outstanding working environment where colleagues can thrive. Reporting to a senior People leader and working closely with executive stakeholders, you will provide strategic leadership across organisational development, culture transformation, leadership development and employee engagement. Key Responsibilities Lead the development and delivery of a long-term workforce and organisational development strategy. Conduct workforce capability and skills reviews, identifying future talent and development needs. Design and implement a comprehensive CPD framework, including digital and blended learning solutions. Develop and launch a scalable leadership development programme for current and future leaders. Drive organisation-wide culture change initiatives aligned to employee experience and organisational performance objectives. Partner with senior leaders to enhance engagement, wellbeing, attendance, retention and organisational effectiveness. Lead and support specialist Organisational Development and Employee Experience teams. Produce high-quality business cases, reports and recommendations for executive and board-level audiences.About YouWe are seeking an experienced and credible OD professional with a proven track record of leading large-scale organisational development initiatives within complex environments.You will be able to demonstrate: Significant senior-level experience in organisational development, learning and development, employee engagement and culture transformation. Experience designing and delivering leadership development and workforce capability programmes. A strong understanding of organisational culture and behavioural change methodologies. Proven success influencing senior stakeholders and driving strategic change initiatives. Experience leading employee engagement programmes, analysing insights and delivering measurable improvements. Strong people leadership skills with the ability to manage multiple priorities and complex projects. Educated to degree level or equivalent professional standing, with a track record of continuing professional development Chartered CIPD membership and/or a CIPD Level 7 Advanced Diploma in Strategic People Management or Strategic Learning and Development, or an equivalent professional qualification. A coaching, organisational development or learning-design qualification The Offer Salary of £53000 to £60,000 per annum (Potential market supplement for exceptional candidates) Generous annual leave entitlement of 37 days plus bank holidays and additional closure days. Excellent pension scheme. Employee wellbeing platform and Employee Assistance Programme. Staff discount schemes. Free parking across sites. Ongoing professional development opportunities. While the role will have flexibility, it will be based across 4 sites throughout West London/Middlesex and, as such, the majority of time will be on one of the sites. Hybrid requirements can be discussed but expectations of site presence. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday, occasional weekends Onsite Parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families What you'll be doing: We are currently looking for a talented and experienced Pastry Chef to join our catering team, who produce outstanding food using the finest and freshest ingredients in this highly prestigious Independent School. We pride ourselves on producing absolutely everything on site and offering our clients creative, innovating and cutting edge menus. In return we offer support and development to grow within our business alongside a competitive salary. More about the role: Key Responsibilities: Development and delivery of all food items - breakfast, lunch, afternoon tea, staff lunch and event menus Report any food safety/health and safety issues to management immediately Minimizing and recording of all food wastage Assisting Head Chef with menu and product costing Working with KP/ G.A to maintain high standards of cleanliness in the kitchen Working with senior management to deliver "an exceptional bespoke experience" Responsible for production of all bread, pastry, baked products and sweet products Responsible for creation and updating of all recipes for pastry section Who you are: High standards and be quality driven Creative and passionate about pastry/bakery work Committed to food and customer service innovation Excellent people skills with the ability to develop and work well within a team Proven track record with stock management, H&S and food safety. Passion for high quality tasty food, and someone who keeps up to date with food trends Organised, able to make robust judgements and prioritise Enthusiastic, motivational, someone who strives for excellence Have a flexible approach with a "can do" attitude Excellent communication and relationship building skills About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2307/41296001/52822407/SU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values; theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within everyone, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. WHY JOIN MONTCALM COLLECTION Competitive salary that reflects your talent, contribution, and potential. Generous holiday allowance , starting at 28 days (including bank holidays) and increasing with servicesupporting your life beyond work. Paid birthday leave , so you can celebrate your special day your way. We celebrate lifes milestones with you , offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby. Comprehensive wellbeing support , including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice. Tailored wellbeing experiences , from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body. Cashback healthcare plan , covering dental, optical, physiotherapy, and alternative treatmentshelping you stay at your best. Preferential gym membership rates , helping you maintain your health and vitality. Continuous learning and development opportunities , from hands-on training to leadership masterclassesempowering your career growth. Paid volunteering day , giving you the opportunity to support a charity close to your heart. Employee referral programme , rewarding you for bringing great talent into our teams. Complimentary meals on duty in our team restaurant. Exclusive room rate discounts across the Montcalm Collection. International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences. City-wide discounts and perks , with savings across retail, entertainment, essential services, fashion, and more. Recognition programmes , including vouchers and curated rewards that celebrate excellence and individuality. Elegant annual celebrations and social events , bringing our teams together to connect and celebrate in style. ROLE OVERVIEW A Goods Receiver is responsible for the efficient and accurate receipt, inspection, and recording of incoming goods at a facility. They ensure that deliveries match purchase orders, handle documentation, and work closely with procurement team to maintain stock accuracy and quality control. This role is essential for maximising the profitability and efficiency of a high-end dining operation while maintaining the quality experience expected in a luxury five-star environment. RESPONSIBILITIES Accept and sign for deliveries, ensuring goods are received in good condition. Inspect incoming items for damages, defects, or discrepancies. Verify deliveries against purchase orders or packing lists to confirm quantities and specifications. Record and log received goods into inventory systems. Report damaged or missing items to the supplier and arrange for replacements or refunds. Maintain accurate records of deliveries and corresponding documentation. Organize and store received goods in designated areas. Assist in maintaining accurate inventory levels and participating in stock counts. Ensure proper labelling and handling of goods for easy identification and retrieval. Coordinate with internal departments to ensure timely delivery of goods to the correct locations. Ensure the storage area complies with safety and organizational standards. Develop and maintain an efficient inventory control system, including tracking food and beverage supplies, minimising waste and controlling overstocking. Collaborate with chefs, managers and procurement teams to optimise the cost of goods sold (COGS) through effective purchasing and inventory management strategies. Manage stock rotation and avoid product expiration through effective stock management. Ensure that physical inventories are accurate and reconcile discrepancies. Report on waste and suggest measures for improvement. Ensure compliance with health & Safety and sanitation regulations, as well as hotel policies regarding food storage and handling. Maintain thorough documentation of all inventories and cost control processes for annual audits and compliance reviews. Implement measures to ensure minimal food and beverage loss through wastage or theft. Work closely with the Head Chef and restaurant managers and finance team to ensure smooth operations and cost control. Respond to emergency situations calmly and efficiently, following hotel protocols. SKILLS AND QUALIFICATIONS Strong organizational and time-management skills. Effective communication and teamwork abilities. Problem-solving skills to handle discrepancies or damaged goods. Ability to work under pressure in a fast-paced environment. Basic computer skills for inventory management systems and record-keeping. WORKING CONDITIONS Involves physical activity, including standing, lifting, and moving items for extended periods. May be required to work weekends and bank holidays. Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please notethat we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT

Our client, a leading Education provider in North West London is now seeking a Head of Organisational Development and Culture to lead a strategic transformation across the organisation. This permanent role offers a salary in the range of £53,000 to £60,000 pa and sits at a pivotal moment for the organisation. The successful candidate will design and deliver a coherent organisational development framework that builds leadership strength, transforms culture, and ensures the organisation's workforce is ready to deliver high-quality teaching and learning outcomes aligned with inspection frameworks and funding requirements. As Head of Organisational Development and Culture your role will include: Leading culture transformation and workforce capability programmes across a multi-site organisation, with measurable impact on engagement, retention and performance Designing and mobilising a scalable leadership development framework and future looking workforce strategy, translating strategic ambition into deliverable programmes Driving employee experience and engagement initiatives, including survey design, insight reporting and intervention measurement, working at pace with the Executive Management Team To be considered you will require: Significant senior-level experience in learning and organisational development, culture change or employee experience, with a proven track record of translating strategy into implemented programmes Demonstrated expertise in designing, procuring and delivering leadership development and workforce capability programmes for senior cohorts, including blended and digital learning approaches Experience leading culture-change and behavioural-development programmes in complex organisations, with evidence of influencing senior leaders and staff representatives Knowledge of apprenticeship funding and the Growth and Skills Levy, with the ability to assess how funding can be applied to learning, capability and talent-pipeline priorities in an education or employer-led learning context Proven capability in leading and managing people, delivering complex programmes at pace, and producing Board and Executive Management Team-ready papers, business cases and options analysis Degree-level qualification or equivalent professional standing, with evidence of continuing professional development Coaching, organisational development or learning-design qualification Up-to-date knowledge of contemporary learning and organisational development practice, with the ability to apply it within an education context Please note. The postholder will be required to work across multiple locations in the West London/North West London area. Hybrid working can be considered by agreement; however, the majority of working time is expected to be at the abovementioned sites

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday Term time only (41 weeks per year) Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families What you'll be doing: Chartwells Independents is the leading provider of catering and support services to Independent Schools in the UK. We provide innovative catering, hospitality and food service by creating imaginative menus delivered with an exceptional service. We nurture and develop our teams to enrich their skills which allows them to show their passion and inspiration that as a company we are proud to encourage. You will be leading a team who share the same passion for preparing exciting fresh and nutritious food on a daily basis. This is a complex, busy and multi-facetted environment that also offers a great work life balance. In return we offer support and development to grow within our business alongside a competitive salary. More about the role: Delivery of a range of food and catering services across a number of outlets in a complex, busy and multi-facetted environment The Head Chef will plan, organise and direct the preparation and cooking of food ensuring that the company's reputation for quality is enhanced with customers and clients at all times Taking responsibility for the food production with a hands-on approach Driving sales through centrally driven menu planning and promotions and preferred suppliers Responsible for all aspects of food safety, HSE and COSHH The Head Chef will also be required to implement and maintain food monitoring procedures to facilitate budgetary control and to monitor all costs involved in the kitchen against agreed budgets. Who you are: Excellent and Innovative culinary and presentation skills Excellent Communication and Interpersonal skills Energetic with a passion to do a great job Able to manage staff in a calm, inspirational manner A forward-thinker who can prevent wastage Demonstrates a passion for food Team Player Excellent organisation skills Numerate and computer literate with an understanding of financial drivers A clear understanding of profit margins, purchasing policy, budgeting and food costing, including control Please note: This role is contracted to 41 weeks per year About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0308/41472001/52824415/SU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday, 7am to 3.30pm Term Time Only (41 weeks per year) Free meals Free on-site gym Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 40.6 weeks per year Wimbledon High School is a prestigious independent school with an excellent reputation. Our catering team prepares fresh, nutritious meals from scratch, serving approximately 1000 pupils and staff each day. Alongside our breakfast and lunch service, we deliver a varied hospitality programme throughout the year, including canapé receptions, three-course fine dining events and buffets. We are looking for a Junior sous Chef who is passionate about quality food and has the creativity and experience to lead both our daily catering and hospitality offering, on a term time only basis. In return we offer support and development to grow within our business alongside a competitive salary. More about the role: We are seeking an experienced and talented Sous Chef to join our fantastic team who produce outstanding food using the finest and freshest ingredients. Taking responsibility for the food production with a hands-on approach Driving sales through centrally driven menu planning and promotions and preferred suppliers Responsible for all aspects of food safety, HS and COSHH The Head Chef will also be required to implement and maintain food monitoring procedures to facilitate budgetary control and to monitor all costs involved in the kitchen against agreed budgets Who you are: Excellent and Innovative culinary and presentation skills Excellent Communication and Interpersonal skills Energetic with a passion to do a great job Able to manage staff in a calm, inspirational manner A forward-thinker who can prevent wastage Demonstrates a passion for food Team Player Excellent organisation skills Numerate and computer literate with an understanding of financial drivers A clear understanding of profit margins, purchasing policy, budgeting and food costing We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Term Time Only Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2307/41693001/52797656/R/SU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

E-Commerce Manager Location: West London Salary: Circa £65,000 DOE + Quarterly & Annual Bonus + Private Medical + Pension + Life Assurance + 25 Days Holiday E-Commerce Manager | Digital Trading Manager | Online Trading Manager | Digital Commerce Manager | Marketplace Manager | D2C | B2C | Omnichannel | Performance Marketing | CRO | Google Analytics | Google Shopping | Affiliate Marketing | TikTok Shop | eBay | Shopify | Magento | WooCommerce | Customer Journey | Digital Strategy An outstanding opportunity has arisen for an experienced E-Commerce Manager to join a successful international consumer brand with ambitious growth plans. This role would suit someone who has successfully grown online sales within a premium retail, consumer goods, home, lifestyle, FMCG, furniture, technology, fashion or D2C business and enjoys combining commercial strategy with hands-on digital trading. Working closely with the Head of E-Commerce and senior leadership team, you'll be responsible for driving online revenue growth, improving website performance, increasing customer acquisition, optimising conversion rates and identifying new digital opportunities across multiple online channels. You'll inherit a successful e-commerce operation with significant marketing investment and play a key role in delivering ambitious online growth over the next five years. Key Responsibilities Develop and deliver the UK e-commerce strategy. Own the annual trading, promotional and campaign calendar. Drive profitable online revenue growth across all digital channels. Increase Conversion Rate Optimisation (CRO), Average Order Value (AOV) and Customer Lifetime Value (CLV). Optimise the online customer journey and user experience. Manage digital merchandising and website trading performance. Oversee product information, pricing, imagery, content and product feeds. Identify new marketplace opportunities including TikTok Shop, eBay and emerging digital channels. Manage Google Shopping, affiliate marketing, paid media and performance marketing activity. Maximise Return on Advertising Spend (ROAS). Analyse website performance using Google Analytics, reporting dashboards and commercial KPIs. Deliver actionable insight to improve sales, traffic and conversion. Manage external agencies and digital partners. Work closely with Marketing, Commercial, Operations and Customer Service teams. Build relationships with international stakeholders. Manage third-party logistics relationships and continually improve operational performance. Monitor competitor activity and emerging e-commerce trends. About You We're looking for someone who combines commercial thinking with digital expertise. You'll likely have experience as: E-Commerce Manager Digital Trading Manager Online Trading Manager Digital Commerce Manager Marketplace Manager Ecommerce Trading Manager Head of E-Commerce (SME) Senior E-Commerce Executive ready to step up You'll also have: Proven experience growing D2C and B2C online sales. Strong website management experience. Experience of Shopify, Magento, Salesforce Commerce Cloud, Adobe Commerce, WooCommerce or similar e-commerce platforms. Excellent Google Analytics knowledge. Experience managing performance marketing campaigns delivering excellent ROAS. Experience managing Google Shopping, affiliate programmes and paid digital channels. Marketplace experience including TikTok Shop, eBay or Amazon. Strong commercial analysis skills. Budget management experience. Excellent stakeholder management skills. Strong project management and organisational ability. A proactive, hands-on approach with a passion for delivering continuous improvement. Why Apply? Circa £65,000 basic salary (DOE) Quarterly performance bonus Annual company bonus Private medical insurance Company pension Life assurance 25 days holiday plus bank holidays Ongoing career development Join a recognised international premium consumer brand Significant marketing investment Opportunity to shape the future of a rapidly growing e-commerce business High-profile role with genuine progression opportunities If you're passionate about e-commerce, digital trading, online growth, performance marketing and delivering outstanding customer experiences, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values; theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within everyone, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. WHY JOIN MONTCALM COLLECTION Competitive salary that reflects your talent, contribution, and potential. Generous holiday allowance , starting at 28 days (including bank holidays) and increasing with servicesupporting your life beyond work. Paid birthday leave , so you can celebrate your special day your way. We celebrate lifes milestones with you , offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby. Comprehensive wellbeing support , including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice. Tailored wellbeing experiences , from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body. Cashback healthcare plan , covering dental, optical, physiotherapy, and alternative treatmentshelping you stay at your best. Preferential gym membership rates , helping you maintain your health and vitality. Continuous learning and development opportunities , from hands-on training to leadership masterclassesempowering your career growth. Paid volunteering day , giving you the opportunity to support a charity close to your heart. Employee referral programme , rewarding you for bringing great talent into our teams. Complimentary meals on duty in our team restaurant. Exclusive room rate discounts across the Montcalm Collection. International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences. City-wide discounts and perks , with savings across retail, entertainment, essential services, fashion, and more. Recognition programmes , including vouchers and curated rewards that celebrate excellence and individuality. Elegant annual celebrations and social events , bringing our teams together to connect and celebrate in style. ROLE OVERVIEW The Chef de Partie is responsible for supporting the Sous Chef and senior team in delivering the highest standards of food preparation, presentation, hygiene and service. This role involves preparing food for team members, setting up and stocking kitchen stations. The Chef de Partie exhibit meticulous eye for detail, a passion to deliver great culinary experience to the team members. You will bring creativity, precision and dedication. The role is critical to maintaining reputation and delivery of unparalleled team member experiences via thoughtful menu preparation and a top-quality product RESPONSIBILITIES Assist the Sous Chef and Head Chef in managing the Kitchen team, including Commis Chef, Pastry Chef, Kitchen Porters. Oversee the daily operations of the kitchen department, ensuring quality product, excellent presentation, efficient workflow and high productivity. Assist in creating and managing the kitchen staff schedule, ensuring adequate coverage during peak periods while controlling labour costs. Handle staffing issues, including time-off requests, attendance, and disciplinary actions in collaboration with the Sous Chef and Head Chef. Participate in the recruitment and onboarding of new kitchen team members. Conduct regular training sessions and performance evaluations to maintain high levels of service and adherence to standards. Motivate and mentor the kitchen team, fostering a positive and professional work environment. Take full responsibility for the quality and consistency of food production in the restaurant. Ensure all dishes are prepared, cooked, and presented to company standards. Ensure the kitchen is always organized to meet business demands, particularly around food costings and payroll. Perform regular stock checks, labelling, audits, and equipment checks to adhere to health and safety requirements. Order all food items as needed, ensuring only agreed suppliers are utilised. Assist the Sous Chef and Head Chef in creating and maintaining recipe manuals and Standard Operating Procedures (SOPs) for new dishes. Address and resolve any deficiencies or issues related to food quality standards promptly and effectively. Develop and implement cleaning procedures and protocols, ensure adherence. Conduct quality control checks to ensure work meets established standards. Assist in managing the inventory of cleaning supplies, ensuring adequate stock levels and cost control. Address guest inquiries, requests, and complaints related to kitchen services in a timely and professional manner. Coordinate with the front desk and guest services teams to ensure special guest culinary preferences and VIP arrangements are fulfilled. Address maintenance issues and report to the maintenance department. Monitor and ensure compliance with Health and Safety Standards and Food Safety Standards. Perform administrative tasks as required. Accept responsibility and follow instructions from the Sous Chef and Head Chef. Create and maintain good working relationships within the department and with other departments such that a high level of morale is sustained. Maintain consistent, accurate stock records. Role Model a philosophy of work and conduct consistent with the professionalism expected of management colleagues. Interact with individuals outside the hotel, such as suppliers, contractors, labour relations representations and competitors. Have ultimate responsibility and accountability along with the Sous Chef and Head Chef for Health & Safety and Food Safety training of all department Colleagues and for the overall accident record of the department. Responsible for taking necessary proactive steps to reduce/eliminate Colleague accidents. SKILLS AND QUALIFICATIONS High attention to detail and commitment to a luxury quality. A genuine passion for food and beverage with a desire to stay updated on current food trends. Exemplary leadership, motivational and team management abilities. Excellent organizational and multitasking skills. Strong supervisory and communication skills with the ability to inspire and motivate a team. A team player with a positive, proactive approach and a "Yes, Yes, Yes" mentality. A problem-solver who can provide on-the-spot solutions in high-pressure situations. Consistently on time, trustworthy, and dependable in meeting deadlines. Maintain composure in a busy kitchen environment while delivering exceptional results. Ambitious to become a Sous Chef and actively working towards succession. Intermediate Food Hygiene Qualification (Level 3) preferred; Food Hygiene Qualification (Level 2) is essential. 1-2 years' experience working in a high-profile, fast-paced kitchen within a luxury hotel or resort environment on a supervisory or management role. Knowledge and experience with menu development, food costing, and stock management. WORKING CONDITIONS Flexibility to work shifts, including weekends and bank holidays as required. Physical demands such as being on the feet for long periods of time and manual handling. Must be able to lift up to 25 pounds and perform physical tasks related to chefs duties. Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please notethat we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT

The Bukola Group is partnering with a large, established organisation to appoint an experienced Head of HR into a key leadership position. This is a highly visible role leading the people agenda across a complex, unionised workforce. Reporting into the Executive Leadership Team, you will provide strategic and operational HR leadership, ensuring the delivery of a commercially focused people strategy while maintaining strong employee and industrial relations frameworks. The successful candidate will bring significant experience operating within a unionised environment and will be confident leading on complex employee relations matters, organisational change, and trade union engagement. The Role As Head of HR, you will lead the HR function, partnering with senior leaders to deliver people initiatives that support organisational performance, workforce engagement, and business objectives. You will be responsible for driving a proactive HR agenda while ensuring the organisation maintains effective employee relations practices and positive relationships with recognised trade unions. Key responsibilities include: Leading the HR function and providing strategic direction across all people-related activities Acting as the senior HR advisor to executive and operational leadership teams Developing and implementing HR strategies aligned to organisational objectives Leading employee relations and industrial relations activity across the organisation Building and maintaining effective relationships with trade union representatives and employee forums Providing oversight and guidance on complex and high-risk employee relations matters Leading organisational change programmes, restructures, workforce planning initiatives, and consultation processes Ensuring compliance with employment legislation and HR best practice Developing management capability through coaching, guidance, and leadership development initiatives Driving employee engagement, performance, talent, succession, and workforce development strategies Using people data and insights to identify risks, opportunities, and areas for improvement You will be a commercially minded HR leader with extensive experience operating within a complex, unionised environment. You will bring: Proven experience in a senior HR leadership role, such as Head of HR, or HR Director level Significant experience leading HR within a heavily unionised workforce environment Strong employee relations and industrial relations expertise, including engagement with recognised trade unions, redundancy work, and employment tribunals Experience leading organisational change, consultation, and workforce transformation programmes Excellent knowledge of UK employment law and its practical application A track record of influencing and partnering with senior leadership teams Strong leadership, coaching, and stakeholder management skills Experience managing and developing HR teams CIPD Level 7 or equivalent professional qualification What's on Offer Opportunity to lead and shape the people agenda within a large and complex organisation Significant exposure to senior leadership and strategic decision-making A broad and impactful remit covering both operational and strategic HR activity The chance to influence organisational culture, employee engagement, and workforce effectiveness Essential Requirement You must demonstrate substantial experience leading HR within a unionised environment, with a strong track record in employee relations, industrial relations, and trade union engagement

Deputy Head of Maintenance Location: South Kensington, London Salary: £67,000 – £75,000 per annum + excellent public sector benefits We are seeking an experienced and highly motivated Deputy Head of Maintenance to join a large-scale public sector organisation based in South Kensington. This is an outstanding opportunity for a technically strong facilities and engineering professional with significant Mechanical & Electrical (M&E) expertise to play a key leadership role within a complex and high-profile operational environment. Working within a diverse estate portfolio, you will support the strategic and operational delivery of hard services maintenance, ensuring compliance, reliability, safety, and continuous improvement across critical building infrastructure. Key Responsibilities Support the Head of Maintenance in leading day-to-day engineering and maintenance operations across a large, complex estate. Oversee planned preventative maintenance (PPM) programmes and reactive maintenance activities. Provide technical leadership across all M&E systems including HVAC, BMS, electrical distribution, plant rooms, generators, UPS systems, and water systems. Manage specialist contractors and service providers to ensure high standards of delivery, compliance, and value for money. Ensure statutory compliance with all relevant health & safety and building regulations. Lead on fault finding, root cause analysis, and continuous improvement initiatives. Assist with capital projects, refurbishments, and lifecycle planning. Support budget management, procurement processes, and performance reporting. Deputise for the Head of Maintenance when required. About You Proven experience in a senior maintenance or engineering leadership role within a large-scale environment such as public sector, healthcare, education, transport, museums, or commercial estates. Strong background in Mechanical & Electrical (M&E) building services maintenance. Excellent knowledge of compliance and statutory regulations relating to building maintenance. Experience managing contractors, service delivery, and technical teams. Strong understanding of asset management and planned maintenance systems. Relevant engineering qualification in Mechanical or Electrical Engineering (HNC/HND/Degree or equivalent). IOSH or NEBOSH qualification desirable. Strong leadership, communication, and stakeholder management skills. Benefits Competitive salary of £67,000 – £75,000 per annum Generous public sector pension scheme 40+ days annual leave including bank holidays Excellent work-life balance Training and professional development opportunities Employee wellbeing programmes Season ticket loan and cycle-to-work scheme * Access to high-profile and technically diverse facilities This is an exciting opportunity to join a respected public sector organisation operating within a prestigious South Kensington setting, where you can make a significant impact on the performance and future development of a major estate portfolio. To apply, please submit your CV and supporting statement outlining your relevant M&E and maintenance leadership experience

Neighbourhood and Tenancy Services Manager Location: London Pay Rate: Circa £300 per day Contract: Interim / Ongoing Working Pattern: Monday to Friday, fully on-site An excellent opportunity has arisen for an experienced Neighbourhoods & Tenancy Services Manager to join, a high-performing local authority recently awarded the highest available consumer grade of C1 by the Regulator of Social Housing. This is a key leadership position within the Housing Directorate, responsible for managing a newly formed team of 5X Neighbourhood & Community Officers and one Neighbourhood & Community Coordinator. The team will oversee the delivery of housing and neighbourhood services to approximately 3,000 residents, within a wider housing portfolio of around 15,000 tenanted homes. The Role As Neighbourhoods Manager, you will provide strategic and operational leadership to ensure the delivery of a high-quality, resident-focused tenancy and neighbourhood management service. You will lead a team responsible for supporting residents to live in safe, sustainable and thriving communities, while ensuring that housing services meet regulatory, operational and customer service standards. Key responsibilities will include: Leading the delivery of tenancy and neighbourhood management services. Managing and improving performance through clear KPIs, targets, reporting and recovery plans. Overseeing antisocial behaviour, tenancy enforcement, estate management and complex tenancy cases. Ensuring fire safety and housing management actions arising from risk assessments are completed within required timescales. Managing voids, allocations, viewings, sign-ups and rehousing activity to meet operational targets. Developing and delivering estate inspections, home visits and resident engagement programmes. Supporting the team to identify and resolve tenancy breaches, illegal occupancy and issues affecting vulnerable residents. Providing management oversight of complex cases, ensuring legal advice and enforcement action progresses appropriately. Driving service improvement, innovation, digital transformation and modern ways of working. Preparing the service for audits and regulatory assessments by the Regulator of Social Housing. Delivering improvement plans to maintain and strengthen the Council’s C1 regulatory position. Developing annual operational plans covering performance, finance and customer service outcomes. Managing staff performance, supervision, appraisals, development plans and workforce planning. Building effective relationships with residents, tenant and resident associations, councillors, police, health services, contractors and community organisations. Supporting complaint resolution and using resident feedback and data to improve service delivery. Deputising for the Head of Service and representing the Council at meetings, forums, surgeries and community events.This is a highly visible and community-facing role, requiring attendance on-site five days per week. Evening and weekend attendance may occasionally be required to meet resident and organisational needs. About You The successful candidate will be an experienced housing professional and confident people leader with a strong background in tenancy, neighbourhood or housing management. You should have: Proven experience leading a housing, tenancy or neighbourhood management team. Expert knowledge of social housing, tenancy management, estate management and relevant legislation. Experience managing antisocial behaviour, complex cases, safeguarding and tenancy enforcement. A strong track record of setting and exceeding KPIs and improving service performance. Experience managing staff through supervision, performance reviews, coaching and development. Proven experience delivering service transformation, cultural change and continuous improvement. Experience working within a local authority, housing association or similar social housing environment. Strong knowledge of regulatory compliance and the Regulator of Social Housing’s consumer standards. Experience managing resident engagement, complaints and customer satisfaction initiatives. The ability to analyse performance data, customer insight and feedback to develop effective improvement plans. Excellent written and verbal communication skills, with the ability to engage confidently with residents, Members, colleagues and external partners.You should be educated to degree level or have equivalent professional experience. A Level 4 housing qualification is desirable, although candidates willing to work towards the qualification within two years will also be considered. Key Benefits Competitive interim rate of circa £300 per day. Opportunity to work with a high-performing London Borough. Join a newly formed team and help shape future service delivery. Strategic and operational leadership responsibility. Opportunity to influence resident satisfaction, community safety and housing performance. Work within a Council recently awarded the highest available C1 consumer grade.KeywordsNeighbourhoods Manager, Neighbourhood and Communities Manager, Housing Manager, Tenancy Manager, Neighbourhood Management, Tenancy Management, Housing Management, Social Housing, Local Authority Housing, Council Housing, Housing Association, Estate Management, Community Engagement, Resident Engagement, Resident Satisfaction, Customer Service, Antisocial Behaviour, ASB, Tenancy Enforcement, Complex Tenancy Cases, Housing Legislation, Housing Regulation, Regulator of Social Housing, Consumer Standards, C1 Rating, Regulatory Compliance, Fire Safety, Safeguarding, Domestic Abuse, Void Management, Voids and Lettings, Allocations, Rehousing, Tenancy Sustainment

Administrator - HMP Wormwood Scrubs Location: Shepherd’s Bush Salary: £27,000 per annum Vacancy Type: Permanent, Full Time Closing Date: 11th of September 2026 We’re looking for an organised, proactive Administrator to join our Substance Misuse Team (SMS) at HMP Wormwood Scrubs on a full-time basis, working 35 hours per week. This is a key role within a service delivering psychosocial interventions and accredited treatment programmes for people in prison affected by drug and alcohol misuse. You’ll play a central part in keeping the service running smoothly from managing data, records and reporting, to coordinating communications, supporting programme administration and helping the team meet key performance targets. If you’re highly organised, confident working with data and systems, and able to build strong working relationships across teams, we’d love to hear from you. What you’ll be doing Providing day-to-day administrative support to the Substance Misuse Team Maintaining accurate data, records and monitoring information across internal systems Supporting reporting, performance monitoring and monthly statistics Coordinating programme attendance, invite letters and participant records Taking minutes in meetings and supporting wider team communications Managing incoming calls, post, stationery and general office processes Liaising with prison departments, clinical partners and Head Office Helping ensure confidentiality, information governance and compliance standards are always upheld What we’re looking for Strong administration and organisational skills Excellent attention to detail, particularly when handling data and records Confidence using Microsoft Excel, Word and Outlook Experience working with databases and case management systems Strong communication skills and a professional, approachable manner Ability to manage competing priorities and work using your own initiative A team player who can build effective relationships across services and partner agencies Additional information This role is based on site at HMP Wormwood Scrubs as part of a wider London regional administrative team supporting services across Heathrow IRC, HMP Brixton and HMP Wormwood Scrubs. There may be occasional travel to other sites where service needs require additional support. If you’re looking for a role where your administration skills can make a real difference to people’s lives, we’d love to hear from you. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - Flexible working Training and development opportunities BHSF Cashback Scheme (optional) Season Ticket Loan Scheme Cycle to work scheme Crisis Loan Scheme Electric Car Scheme 3 x Wellbeing Days (pro rata'd for part time employees) Access to Blue Light Card 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter Death in Service Payment (2x annual salary) Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications. To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application

Freightserve recruitment are looking for a Quality and Compliance Executive for a major Freight Forwarder. The company is based in the Heathrow area. Duties Include: • Supporting the Head of Administration, conduct and manage quality and compliance processes throughout the business to ensure consistency and high standards are maintained., • Complete internal quality audits of systems and processes for all UK offices, both remotely and in-person., • Assist in third-party audits of our quality management systems periodically by accrediting bodies., • Management and follow-up of QMS and incident reporting., • Complete thorough root cause analysis and introduce effective preventative solutions where necessary., • Take a proactive approach to risk management, identifying areas of improvement., • Engage regularly with Regional and Department managers to ensure quality and compliance goals are met., • Create and distribute staff surveys to monitor awareness of company practices., • Conduct training presentations/programmes, both internally and customer-facing., • Analyse data and produce clear reporting to superiors., • Maintain up-to-date and accurate records, in line with requirements for ISO and other company accreditations., • Fully understand the needs and drivers of the business and how best to integrate these into daily tasks., • Adopt digital solutions to streamline processes and drive efficiency., • Work closely and build relationships with colleagues at all levels of the business, • Be an inspirational candidate and work responsibly as part of a larger team. Essential Skills: • A minimum of 2 years working in a quality/compliance capacity., • A confident user of digital platforms such as the Microsoft Office suite (Word, Excel, PowerPoint, OneNote, etc), DocuSign and online portals., • Previous experience of data analytics and reporting., • Strong data entry and document management skills., • Excellent written and verbal communication., • The ability to work collaboratively with colleagues at all levels of the business., • An articulate, creative thinker with the ability to share ideas succinctly., • Detail-oriented and comfortable working to deadlines., • Polished, personable and energetic personality., • Be able to think both proactively and reactively, taking appropriate actions in any given circumstance., • A strong multi-tasker who is able to prioritise effectively., • Self-motivated with good time management., • Quality Management Systems trained, aligned with ISO9001 or equivalent certification., • HMRC Customs and Compliance experience., • Knowledge and experience in an Aviation Security environment would be advantageous Office based role, with the possibility for some hybrid working following successfully completed probation period). Required Experience: 2+ years in similar position Benefits include; 25 days plus BH As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Digital Marketing Manager - National Charity Full time. Permanent Salary: £45,000 to £47,000 per annum Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility. About the role Missing People’s award-winning Marketing & Communications Team is known for punching above its weight. You will play a key role in leading our digital marketing communications activity, helping to develop integrated marketing strategies that align with the organisation’s strategic goals, grow brand awareness, drive people down the marketing funnel and create engaging audience-led content across all channels, that ensure strong growth and retention of our service users and supporters. You will have a huge impact on missing people and their loved ones, creating awareness of our multiple services for children, young people, adults and their families. Your strategy will bring a growing number of people to engage with the cause and develop our websites as a ‘one stop shop’ for information, support and giving. We have a wide range of audiences for our digital marketing including missing people, the police, professionals, supporters and families. You will have the opportunity to collaborate with outstanding external agencies on innovative campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. You will use your experience running digital campaigns, managing websites, creating engaging content and delivering analytical reports, to support teams across the charity with their communications and marketing needs. About you You will need: Significant experience of managing and leading digital growth, such as retention and acquisition, working across a range of digital disciplines e.g. web, mobile, social media, email campaigns, SEO, Paid Ads; Significant experience of management of websites, SEO and content programmes; Experience of developing marketing strategies, plans and budget setting and maangement; Experience of confidently and collaboratively managing a range of internal colleagues and external contacts and stakeholders; Experience of line management. Developing effective customer journeys and optimisation of key marketing channels to increase conversion and improve customer experience Managing social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube) and developing engaging content; Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues and other stakeholders; Exceptional ability to create and tailor content to different audiences and platforms with an understanding of optimising content; Excellent analytical skills to allow test and learn approach and ability to interpret and apply analytics and audience insight; Legal right to work in the UK. What you will get in return You will have the opportunity to collaborate with outstanding external agencies on innovative digital campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise. Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles. You will find plenty of scope for further personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. About Missing People Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change Find out more and apply If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager. To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application. Closing date: 23:59 02/09/2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible. Interviews: 7th or 8th September 2026 You may have experience in the following: Digital Marketing Manager, Head of Digital Marketing, Digital Communications Manager, Marketing Communications Manager, Digital Marketing & Content Manager, Digital Campaigns Manager, Digital Marketing Lead, Online Marketing Manager, Brand and Digital Marketing Manager, Digital Growth Manager, Charity Marketing Manager, Web and Digital Content Manager, etc

DBS Level: Basic This role offers hybrid working, with the office based in Ealing About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Role Overview As a Category Manager, you will play a key role in strengthening A2Dominion's procurement function, supporting the delivery of strategic objectives and transformation programmes across the organisation. Working closely with stakeholders across the business, you will lead end-to-end sourcing and procurement activities, manage supplier relationships, support contract performance and value delivery, and contribute to the implementation of procurement best practice and regulatory change. Key Responsibilities: • Supporting the Procurement Business Partner/ Head of Category in delivering the relevant category strategies, as well as taking ownership of various sub-categories, including leading end to end tender projects, management of framework agreements and other projects where appropriate, • Work closely with Head of Procurement Operations to enable a smooth transition to the new procurement regulations and contract management system., • Carry out category and sub-category support activities (via category strategies) as directed by line management, • Liaise with wider organisation and colleagues to ensure consistent and compliant approach to procurement and contract management., • Overseeing successful contract implementations, attending scheduled contract review meetings with the internal stakeholders to support them in ensuring that supplier performance is being met against the agreed SLA’s and KPI’s. Providing solutions to contract related problems, • Following up with the internal stakeholders and supply chain on actions resulting from performance review meetings7. To develop/maintain appropriate supplier and customer relationships in line with agreed strategy for a specific category or sub-category under best practice contract management mode, • Effective coordination of Category Management activity to ensure delivery of overall team objectives, including monitoring activities within ECM (Enterprise Contract Management portal in D365 and P2P), • Support the management of and report on supplier performance, taking corrective actions where necessary, • Identification of Continuous Improvement opportunities within the Category and Contract Management, • Support the on-going performance; commercial and risk management of the portfolio suppliers, • Be an active team player, supporting colleagues within procurement and taking on ad-hoc duties when needs arise. More about you: • MCIPS accredited or educated to degree level, with a willingness to undertake Professional Stage CIPS qualifications., • Experience of performance monitoring and reporting against policy/project/contractual or SLA requirements, • Proven experience of leading end-to-end public procurement procedures in accordance with UK public procurement legislation, including the Procurement Act 2023., • Experienced in working on procurement transformation, • Experienced in developing and successful delivery of Corporate and Professional Services procurements, contract management, realizing cashable and non cashable benefits, influencing and making recommendations., • Strong understanding of contract law principles, commercial terms and conditions, and contract management best practice., • Excellent communication skills (written and verbal) to enable the development relationships both internally and externally, • Experience of pre and post commercial administration of contracts and managing supplier performance, • IT Skills – Good working knowledge of current category platforms as well as standard MS Office platforms and Tendering Portals Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday (Plus Bank Holidays) Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers

BRAND INTRODUCTION At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values; theyre a way of life. Our people are the heart of our hotels: passionate individuals working together as a team, united by an unwavering commitment to providing first-class personal service. Our collection spans some of Londons most storied buildings, from elegant Georgian townhouses and an 18th-century brewery to a historic head office and a contemporary architectural landmark. Each hotel has its own unique story, and within everyone, our team create unforgettable experiences for our guests. While our walls speak of history, its our people, their ambition, and their creativity that shapes our future. Join us, and become part of a culture that celebrates individuality, nurtures potential, and upholds the very highest standards of the art of hospitality. WHY JOIN MONTCALM COLLECTION Competitive salary that reflects your talent, contribution, and potential. Generous holiday allowance , starting at 28 days (including bank holidays) and increasing with servicesupporting your life beyond work. Paid birthday leave , so you can celebrate your special day your way. We celebrate lifes milestones with you , offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby. Comprehensive wellbeing support , including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice. Tailored wellbeing experiences , from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body. Cashback healthcare plan , covering dental, optical, physiotherapy, and alternative treatmentshelping you stay at your best. Preferential gym membership rates , helping you maintain your health and vitality. Continuous learning and development opportunities , from hands-on training to leadership masterclassesempowering your career growth. Paid volunteering day , giving you the opportunity to support a charity close to your heart. Employee referral programme , rewarding you for bringing great talent into our teams. Complimentary meals on duty in our team restaurant. Exclusive room rate discounts across the Montcalm Collection. International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences. City-wide discounts and perks , with savings across retail, entertainment, essential services, fashion, and more. Recognition programmes , including vouchers and curated rewards that celebrate excellence and individuality. Elegant annual celebrations and social events , bringing our teams together to connect and celebrate in style. ROLE OVERVIEW The Chef de Partie / Breakfast Chef exhibit meticulous eye for detail, a passion for luxury and the ability to make dishes at a required standard. You will bring creativity, precision and dedication. The role is critical to maintaining reputation and delivery of unparalleled guest dining experiences via thoughtful menu preparation and a top-quality product. RESPONSIBILITIES Take full responsibility for the quality and consistency of food production in the restaurant. Ensure food quality, portion sizes and presentation are consistent throughout the service. Strive to exceed guest expectations by delivering a memorable culinary experience, tailoring dishes when needed to accommodate dietary restrictions. Ensure the kitchen is always organized and stocked to meet business demands. Take responsibility for your assigned section (grill, larder, etc.) Perform regular stock checks, labelling, audits, and equipment checks to adhere to health and safety requirements. Assist the Sous Chef and Head Chef in creating and maintaining recipe manuals and Standard Operating Procedures (SOPs) for new dishes. Address and resolve any deficiencies or issues related to food quality standards promptly and effectively. Support junior team members with training and clear understanding of the menu, fostering a culture of excellence and teamwork within the kitchen. Work harmoniously with other kitchen sections to ensure a smooth service flow, particularly during peak times. Assist in managing the inventory of cleaning supplies, ensuring adequate stock levels and cost control. Ensure compliance with Health and Safety Standards and Food Safety Standards. Accept responsibility and follow instructions from the Sous Chef and Head Chef. Manage inventory levels for your section, including ordering ingredients, minimising waste and ensuring cost efficiency. Responsible for taking necessary proactive steps to reduce/eliminate Colleague accidents. Respond to emergency situations calmly and efficiently, following hotel protocols. SKILLS AND QUALIFICATIONS Excellent knowledge of breakfast service and general kitchen operations. Strong focus on precision and presentation in food preparation. A creative flair and dedication to consistency and delivering the best food. A friendly and approachable attitude with a genuine passion for hospitality and cooking. Yes, yes, yes mentality. Team player with strong communication skills. Ability to work under pressure and handle challenging situations with grace. Strong organisational skills and multitasking abilities. Punctual, reliable, responsible and proud of dishes created. At least 2 3 years of experience in a similar role within luxury hotels, fine dining establishments, or Michelin-starred restaurants. Level 2 Food Safety & Hygiene Certificate (or willingness to obtain). A professional culinary degree or equivalent certification from a recognised institution. WORKING CONDITIONS Physical demands such as being on the feet for long periods of time and manual handling. Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please notethat we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT