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Job titleBusiness Development ExecutiveFunctionSalesLocationManchester or RippondenReports toResponsible for staffN/AAbout our businessJLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of.When you join the JLA family, you'll also gain access to an extensive benefits package.We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!Role overviewOur Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLAs customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make.Key tasksMaking outbound sales calls using leads generated through our digital marketing teamMaking outbound strategy dials for business development across multiple markets, verticals and sectorsDeveloping sales opportunities in partnership with your field sales colleaguesMeeting/exceeding dynamic KPIs set within the contact centreService DeliveryDemonstrate an understanding of what service delivery excellence is for your roleEnsuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performanceWork collaboratively with teams in Operations to ensure that sales and service SLAs are deliveredManaging RiskAwareness of your operational and regulation risks which may impact on your roleResponsibility for reporting to your line manager any risk which may impact the businessManaging Health & SafetyEnsuring you deliver your role within the Compliance framework set.CriteriaEssential (attributes required for candidate to be considered)Desirable (attributes can be trained or developed)Knowledge and Skills (what you know and what you can do)Confident and effective communicatorKnowledge of all Microsoft office applicationsPossess a strong understanding of our products, our competition in the industry and positioningExperience (what you have done)Experience of outbound lead generation/telesalesExperience of working in a customer-centric position either face to face or over the phoneHave worked in a commercially driven environmentPersonal qualities(the way you think and act)The ability to work successfully in a fast-paced, target-driven environmentHighly motivatedA curious mind, interested in our customers, our markets and our businessEager to learn and build a career in a dynamic sales organisationDriven by the desire to succeedAble to show initiativeQualificationsTPBN1_UKTJ

Product Manager \n Location: Hybrid in Huddersfield Office - 3 days per week in the officeSalary: Up to £60,000 DOE + BenefitsHours: Full Time, 39.5 hours per weekReports to: Head of Product \n About the Business \n Our client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients. \n With continued growth across its Enterprise and Commercial proposition, the business is investing further in its Product function and is looking for a Product Manager to help strengthen and embed a more product-led approach. \n The Opportunity \n This role sits between commercial needs, customer problems and technology. You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial impact and scalability. \n You'll work closely with Commercial, Marketing, UX, Technology and Delivery, owning the problem, value, outcomes and prioritisation, while partnering with a Technical Product Owner. \n \n What We're Looking For \n\n • Around 2.5+ years' experience in Product Management or a comparable role.\n, • Experience within a B2B, client-facing or commercially focused environment.\n, • Background in digital products, e-commerce, SaaS, platforms, loyalty, partnerships or wider technology.\n, • Strong understanding of product discovery, validation and prioritisation.\n, • Experience managing roadmaps and making evidence-based product recommendations.\n, • Comfortable handling complex or challenging stakeholder conversations.\n, • Strong commercial awareness and the ability to balance client requirements with scalable product thinking.\n, • Good technical understanding, particularly around platforms, APIs and integrations.\n, • Confident using data and customer insight to support product decisions.\n, • Strong communicator with the ability to work effectively across technical and non-technical teams.\n, • Comfortable working with ambiguity and taking ownership of problems.\n, • Experience working with a Technical Product Owner or similar technical role would be beneficial.\n\n What You'll Get \n\n • Salary up to £60,000 DOE\n, • Hybrid / remote working with 3 office days per week\n, • 39.5-hour working week\n, • Opportunity to influence how Product operates across the Commercial / Enterprise function\n, • Exposure to major B2B clients and commercially significant digital products\n, • High level of ownership and autonomy\n, • Collaborative, cross-functional working environment\n\n Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. \n To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Job titleSenior Marketing & Communications ExecutiveFunction - MarketingLocation - Ripponden 3 days a week and working from home 2 daysAbout our businessJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.When you join the JLA family, you'll also gain access to an extensive benefits package.We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!Role overview•Plan, develop, and execute multi-channel marketing campaigns to drive brand awareness, engagement, and lead generation.• Support with campaign budgets, ensuring cost efficiency and ROI across all activities.• Monitor and analyse campaign performance, using data-driven insights to optimise strategies and report results to stakeholders.• Collaborate with internal teams (design, content, digital, and data) and external agencies to deliver high-quality campaigns on time.• Lead content creation projects, including videos, photography, blogs, webinars, newsletters, and case studies. • Oversee campaign timelines and deliverables, ensuring all activities align with business objectives.• Stay up to date with market trends and competitor activity, applying insights to improve campaign effectiveness.• Support event marketing initiatives, including planning and promotion for trade shows, webinars, and community events.• Manage LinkedIn strategy and execution, ensuring consistent brand messaging and engagement.• Ensure compliance with brand guidelines and industry regulations across all marketing activities.Knowledge and SkillsMarketing Fundamentals: Understanding of marketing principles, branding, and positioning.Content Creation: Ability to plan and produce engaging content across channels.Campaign Management: Familiarity with planning, executing, and measuring campaigns.Market Research: Understanding customer insights, competitor analysis, and trends.CRM & Automation Tools: Experience with platforms like HubSpot, Salesforce, or similar.ExperienceExperience working in a B2B environmentPersonal qualitiesCreativity: Ability to develop innovative ideas and engaging campaigns. Analytical Thinking: Comfortable using data to drive decisions and improve performance Communication Skills: Strong written and verbal skills for stakeholder engagementJob Types: Full-time, Fixed term contract, Temp with potential to go permanentContract length: 12 monthsTPBN1_UKTJ

Product ManagerLocation: Hybrid in Huddersfield Office - 3 days per week in the officeSalary: Up to 60,000 DOE + BenefitsHours: Full Time, 39.5 hours per weekReports to: Head of ProductAbout the BusinessOur client is an established technology business specialising in digital customer engagement, loyalty and rewards solutions for B2B clients.With continued growth across its Enterprise and Commercial proposition, the business is investing further in its Product function and is looking for a Product Manager to help strengthen and embed a more product-led approach.The OpportunityThis role sits between commercial needs, customer problems and technology. You'll identify and validate product opportunities, shape the right solutions and help prioritise investment based on customer value, commercial impact and scalability.You'll work closely with Commercial, Marketing, UX, Technology and Delivery, owning the problem, value, outcomes and prioritisation, while partnering with a Technical Product Owner.What We're Looking ForAround 2.5+ years' experience in Product Management or a comparable role.Experience within a B2B, client-facing or commercially focused environment.Background in digital products, e-commerce, SaaS, platforms, loyalty, partnerships or wider technology.Strong understanding of product discovery, validation and prioritisation.Experience managing roadmaps and making evidence-based product recommendations.Comfortable handling complex or challenging stakeholder conversations.Strong commercial awareness and the ability to balance client requirements with scalable product thinking.Good technical understanding, particularly around platforms, APIs and integrations.Confident using data and customer insight to support product decisions.Strong communicator with the ability to work effectively across technical and non-technical teams.Comfortable working with ambiguity and taking ownership of problems.Experience working with a Technical Product Owner or similar technical role would be beneficial.What You'll GetSalary up to 60,000 DOEHybrid / remote working with 3 office days per week39.5-hour working weekOpportunity to influence how Product operates across the Commercial / Enterprise functionExposure to major B2B clients and commercially significant digital productsHigh level of ownership and autonomyCollaborative, cross-functional working environmentOscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Head of Brand Creative Salary: £70,000 - £100,000 per annum Location: Huddersfield (Hybrid – 3 days office / 2 days home) Experience: 8+ years Sector: Consumer goods, retail, fashion, lifestyle or other emotive, product-led brands About the Business A well-established, heritage consumer goods and retail business supporting families throughout their parenting journey, furniture, interiors, pushchairs, clothing, equipment and toys. The business is entering a period of transformation, with an ambition to become the go-to destination for expectant parents and to modernise how the brand looks, feels, and communicates. The Role A senior creative leadership role, reporting to the Marketing Director, responsible for shaping and evolving the brand, with a particular focus on connecting with younger, digitally minded consumers. You'll lead creative vision across digital, social, retail and omnichannel touchpoints, and play a key role in building a stronger in-house creative function. Key responsibilities: • Define and evolve the brand's creative direction across all consumer touchpoints, • Lead brand and product campaigns from concept through to production, • Build and develop the in-house creative team (designers, copywriters, content creators), • Reduce reliance on external agencies by growing in-house capability, • Drive creative innovation across digital, social and emerging technology, including AI, • Manage external agencies and creative partners, • Partner closely with Marketing, Product, Digital, Retail and Commercial teams About You • 8+ years' experience in creative, brand or design, with senior creative leadership experience, • Proven track record leading brand transformation, • Strong background in consumer goods, retail, fashion or lifestyle brands, • Experience across both agency and in-house environments, • Skilled in creative direction, art direction, photography and storytelling, • Experience managing and growing creative teams, • Commercially minded, with an interest in AI and emerging creative technology, • Confident, hands-on leader comfortable working through change and ambiguity What's on Offer • Salary £70,000 - £100,000 (DOE), • Hybrid working (3 days Huddersfield office / 2 days home), • Lead the creative transformation of an established consumer brand, • Build and shape an in-house creative function, • Significant influence across brand, creative, digital and omnichannel strategy If you're an experienced Creative Lead, Creative Director, Head of Creative or senior brand creative ready to transform an established consumer brand, we'd love to hear from you.

Job title Financial Query Coordinator Function Customer Service Management Location Ripponden Office/Hybrid Reports to Financial Queries Team Leader Responsible for staff None About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are looking for a proactive problem-solver and fixer to take ownership of financial queries and drive them through to clear, fair, and timely resolution. This role is centred on resolving customer and internal financial queries across all types of charges and invoices, ensuring clarity, accuracy, and confidence in what is owed and why. You will develop a strong understanding of the JLA organisation, its contracts, processes, and charging structures, and use this knowledge to confidently explain, investigate, and resolve queries. This includes constructively challenging internal processes or failures where needed, always with a focus on achieving the right outcome for both the customer and the business. The role requires you to manage queries from initial receipt through to conclusion, coordinating with colleagues across multiple departments to gather information, reach decisions, and close issues effectively. By bringing queries to resolution, you will contribute to improved customer experience, reduced dispute volumes, and stronger cash outcomes. We are looking for a professional, enthusiastic individual with a calm, analytical approach and the confidence to take ownership and see issues through. Experience in customer service, financial query handling, credit control or dispute resolution would be advantageous. Key tasks • Take full ownership of financial queries from receipt through to resolution, ensuring issues are concluded clearly, accurately, and efficiently with minimal hand-offs., • Resolve invoice queries across all charge types, including investigation of contract terms, pricing, billing accuracy, service delivery, and system outputs, providing clear explanations and outcomes to customers and internal stakeholders., • Manage and progress cases where customer invoices require a valid purchase order, including:, • Investigating missing or incorrect purchase orders, • Working with customers and internal teams to obtain valid POs, • Re-issuing or correcting invoices where required, • Ensuring queries are concluded in a way that supports timely payment, • Act as the central point for the review and management of credit requests across the business, including:, • Validating credit requests against agreed criteria and supporting information, • Challenging incomplete or unsupported requests, • Raising approved credit adjustments accurately within the financial system, • Ensuring auditability and clarity of decision-making, • Manage multiple shared inboxes (Credit Control, Invoice Queries, Purchase Orders), triaging requests, assigning ownership, and ensuring agreed response and resolution timescales are met., • Maintain clear visibility of all open queries and cases through structured case management, documenting root cause, investigation steps, actions taken, and final resolution., • Build and manage effective working relationships across Finance, Sales, Operations, Service, and other support teams to enable timely investigation and resolution of complex issues., • Proactively identify recurring issues, root causes, and process failures., • Confidently explain contracts, charges, invoices, and financial processes to customers, resolving disputes fairly while protecting the interests of the business., • Ensure query resolutions are handed back cleanly where appropriate, with clarity on outcomes, next steps, and any actions required to enable payment., • Produce and manage reporting on high-value, complex, or aged queries, providing insight into themes, risks, and opportunities for improvement., • Support continuous improvement by contributing to clearer billing processes, better internal controls, and improved query prevention activity., • Deliver a consistently high standard of customer service, maintaining professionalism, empathy, and clarity even in complex or sensitive financial discussions. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) The ability to provide outstanding levels of customer service. Skilled in creating a network of internal contacts to support the resolution of customer queries Show great initiative and be eager to learn Be methodical and have great organisational skills Clear and accurate communication Problem Solving Empathy and Patience Rapport building Ownership A willingness to develop and be adaptable Excellent Time Management High level of emotional intelligence Computer Literate including Microsoft packages (Excel, Word, Outlook) Excellent Written Skills • Knowledge of service delivery and operations in a field-based environment, • Familiarity with case management or CRM systems (e.g. Dynamics, Salesforce, Zendesk), • Understanding of financial /commercial levels (credits/compensation/retention impact) Experience (what you have done) Demonstrated ability to provide outstanding customer service and /or query resolution Demonstrated evidence of applying soft-skills such as empathy to resolving customer queries Demonstrated experience of taking ownership of customer queries Previous experience of working in a credit control environment Previous experience working in an internal complaints team Personal qualities (the way you think and act) Proactive and self-motivated Calm, confident and professional under pressure Detail focused with the ability to think systemically Comfortable taking ownership and accountability Collaborative JBRP1_UKTJ

Job title Account Manager - Consumables Function Commercial Location Ripponden Reports to Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Account Managers are vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLAs customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks Key Tasks • Making outbound & inbound sales calls using leads generated through our digital marketing team, • Making outbound strategy dials for business development across multiple markets, verticals and sectors, • Developing sales opportunities in partnership with your field sales colleagues, • Meeting/exceeding dynamic KPIs set within the contact centre Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Essential - • Confident and effective communicator Knowledge of all Microsoft office applications Desirable - • Possess a strong understanding of our products, our competition in the industry and positioning. Experience (what you have done) Essential - • Experience of outbound lead generation/telesales, • Experience of working in a customer-centric position either face to face or over the phone Desirable - • Have worked in a commercially driven environment Personal qualities (the way you think and act) Essential - • The ability to work successfully in a fastpaced, target-driven environment, • Highly motivated, • A curious mind, interested in our customers, our markets and our business, • Eager to learn and build a career in a dynamic sales environment Desirable - • Driven by the desire to succeed, • Able to show initiative Qualifications JBRP1_UKTJ

Job title Senior Team Leader Commercial Sales Function Sales Contact centre Location Manchester & Ripponden Reports to Head of Commercial Sales Responsible for staff Contact Centre: Compliance, Consumables, Fast Response BDEs -New & Existing business About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview You will be responsible for the delivery of the Commercial sales strategy for budgets set by the business across multiple Verticals and propositions. You will report to the Head of Commercial sales and be responsible for driving commercial growth within our spot and recurring revenue lines through creation of opportunities & strategies using generated data sources. By expanding JLAs footprint within existing accounts and to focus on new customers across a range of industry sectors with SME & Key Nat, you will be a key contributor to the success of the business measured by orders won. Key tasks • Key stakeholder responsible for delivery against the sales strategy set for the Commercial sales teams to achieve the financial budgets, • Manage and own the holistic results for the teams across all verticals applicable identifying trends, successes & challenges to push data strategy initiatives to the Head of Commercial, • Work closely with the TLs to ensure effective lead management, conversion & upselling/upskilling, • Report on the daily, weekly, monthly and yearly revenue together with managing and leading the sales team leaders, • Use data to drive performance and to manage weekly/monthly performance by team and individuals, • Measure performance management through effective coaching, 121s, training, development and effective delegation to work in unison with aligned objectives from BDE up to Exec, • Increase the growth potential in existing accounts and new clients/ re engaged through our new verticals and white space as well as using data to make informed dialling decisions, • Be a commercial figurehead for JLAs internal sales opportunities with an equal focus on ensuring the delivery of contracted revenue across all verticals applicable, • Lead strategic projects and initiatives as required, focusing on increasing the efficiency and productivity of the business development teams, • Provide commercial leadership to your teams to encourage a holistic approach to capturing business through divisional alchemy and new business ventures across the wider business, • Develop and implement action plans to improve BDE effectiveness, processes, company-client relationships and retention of renewal accounts, • Developing and delivering presentations to update on quarter & half yearly performances vs. budget and expectations, • Following lead execution to ensure all inbound and outbound traffic across all teams are being worked effectively People Management • Set a culture of effective people management, • Work with the Head of Commercial sales to agree coaching and sales improvement plans with accountability to ensure consistency and execution is met, • Set clear objectives and targets for your team leaders providing regular feedback on performance vs deliverables, • Be the support you would need to achieve within your own role, • Manage any employee relations issues in line with the policies set out by the business, • Coach and develop the existing and any new starting employees within the contact centre to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products and services as we grow and develop, • Address any training and development needs working with the L&D team and QA team to ensure teams have a personal development plan to identify and capture any skill gaps/ growth requisites Service Delivery • Demonstrate an understanding of what service delivery excellence is for your role i.e. Deliveries of sales within regions, job type & timing etc. helping the teams understand quality output, • Ensuring you set a culture of excellent customer service whilst ensuring the basics are right maximising all lead opportunities, • Work collaboratively with teams outside of your direct reports i.e. Planning & Dispatch, operations, CMT, Sales ops, QA, L&D, customer success etc. Managing Risk • Awareness of your operational & data risks which may impact on your role, • Responsibility for reporting to the Head of Commercial sales for any risk which may impact the business, • Maintain up to date industry knowledge to give insights through data analysis to ensure orders are sold compliantly with customers, • Making commercial decisions when required to ensure risk of customer exposure to internal cross selling is mitigated/ minimised when appropriate Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) We are looking for the candidate to have knowledge and experience in dealing with most if not all verticals within JLA to make considered commercial decisions where focus would be required and can identify opportunity shortfall & Growth You will be a strong communicator capable of handling varied TLs and colleagues at different learning levels with the ability to develop individuals and relationships. You will need to demonstrate an understanding of the product and service offerings within the verticals to create compliant sales for the business You will be required to work with various functions to ensure delivery/attendance of successfully sold orders whilst maintaining a customer centric and quality view You will be required to plan your own week accordingly in line with the business requisites whilst responsibly communicating with the Head of Commercial sales working across Manchester & Ripponden sites. (You may occasionally be required to work within our divisional hubs given due notice) Possess an understanding of our products and services across all verticals Presentation on business case to lead and execute own vision to aid new business within the division(s) & growth Experience (what you have done) Successful track record in delivering ambitious growth plans in line with business requisites & Budgets Successful track record of succession planning and delegation Exposure of working with and growing new verticals/ customer demographics You will have experience in dealing with various decision makers with the ability to help others identify the buying cycle and opportunity generation You will have a successful track record in selling/ leading a team to sell using commercial justification to demonstrate value to your customers and the business You will have gained experience of leading sales teams effectively with evidenced performance gains You will have demonstrated effective; 360 leadership Personal qualities (the way you think and act) You will be highly Performance driven, be able to focus where the primary goals are to drive revenue growth within the teams with a desire to hit the numbers with ability to drive business results You will be highly tenacious, resilient and able to operate successfully in a fast-paced environment Action orientated, Down-to-earth, energetic, pragmatic, collaborative and willing to roll up your sleeves displaying a show them how to do it leadership style when required A visible leader who can make significant impacts and always remain approachable You will be able to manage and build relationships effectively across multiple departments whilst maintaining a commercial sales focus and become a key stakeholder for business deliverables You will have a keen eye for detail demonstrating the ability to work closely with the budget numbers delivered in a linear and phased manner from BDE to board level overviews Qualifications JBRP1_UKTJ

As we embark on a new growth chapter as a business and finance department, we are looking for an experienced Finance Business Partner to focus as primary finance contact for the Digital, Amazon and Marketing teams. The Role of Finance Business Partner (.com, Amazon and Marketing) • Own and prepare monthly management accounts for the Digital and Amazon P&Ls, delivering accurate reporting and performance analysis., • Maintain Amazon price book with any new products / prices, • Deliver month-end reporting, including variance analysis against budget, forecast, and prior year, ensuring all deadlines are met., • Support annual budgeting and periodic forecasting processes., • Produce weekly KPI reports for senior management and stakeholders., • Monitor and report marketing spend against budget and forecast, providing analysis to support investment decisions., • Monthly reporting of M&P market share data with insight and commentary, • Support with strategic missions relevant to Digital and Amazon channels, • Develop forecasts, financial models, and scenario analysis to support commercial and strategic decision-making. Present financial information and insights clearly to non-finance stakeholders., • Analyse key drivers of revenue, margin, and profitability, identifying risks and opportunities. To Apply: Do you come from a management accounting and financial analysis background in a B2C environment? Do you hold current CIMA, ACCA or equivalent accounting qualifications? Would you like to work for a fast moving, growth orientated business, where you are given the exposure and autonomy to move the dial? Then if so, take those amazing first steps to APPLY TODAY. NOTE: (1) This role is based at our Huddersfield Head Office (HD5 0RH) via a Hybrid working scheme of 3 days in the office, 2 days from home. (2) We are looking to recruit fast for this role, and actively interviewing, so this opportunity may close before the stated closing date, so don't miss out and apply as soon as you can. We're a business that cares. Here's just some of our benefits on offer; • 33 days holiday, increasing up to 40 with service., • Buy & Sell holiday schemes, • Company Bonus Schemes, • Employer pension contribution from day 1 enrolment., • Significant staff discounts for family & friends from our shops & online, • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub, • Subsidised health & critical illness cover and insurances, • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave), • Supportive Foster Care & Carers Leave offering, • Support for Loss and Bereavement, • A Menopause Friendly Employer, • Employee Recognition and Appreciation Schemes, • At Mamas & Papas, we're a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that's sustainable – one that's full of opportunity and hope. ..Oh, and a great bunch of people to work with too. We also operate at Head Office: • Hybrid flexi office working with 2 days working from home, • Flexi-time schemes based around core working hours whether in the office, or working from home, • Plus, free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms & much more. (NB*: All benefits subject to individual schemes criteria & terms) Mamas & Papas (Head Office) Colne Bridge Road, Huddersfield, West Yorkshire HD5 0RH JBRP1_UKTJ

The Role Due to continued growth we’re looking for an organised, enthusiastic and people-focused Events Coordinator to join our Marketing Communications team in Elland. This role will support the planning and delivery of our external and internal events programme, from industry conferences and trade shows to client round tables, webinars and internal engagement activities. Working closely with our Head of Marketing and various departments across the business, you’ll coordinate event logistics, work with organisers and suppliers, support promotional campaigns, and help bring event content to life before, during and after each event. What You’ll Be Doing • Coordinating events, trade shows, webinars and client activities from planning through to follow-up., • Managing event timelines, logistics, suppliers, attendee communications and materials., • Supporting impactful pre- and post-event marketing campaigns., • Helping capture and share event content, success stories and social media activity., • Supporting internal communications, employee engagement and wellbeing initiatives., • Tracking attendance, leads, and event performance to demonstrate impact. What We Are Looking For • Experience in marketing, administration or events is desirable, • Highly organised with excellent time management skills, • Passionate about delivering high-quality events and experiences, • Strong attention to detail and able to manage multiple priorities, • Customer-focused with a professional and approachable manner, • Comfortable coordinating with internal teams, clients and external suppliers, • Confident using Microsoft Office, particularly Word, Excel, PowerPoint and Outlook, • Familiarity with SharePoint, Teams/Zoom, CRM or event registration platforms is a plus Why Join Us • A competitive remuneration package tailored to your role, • 25 Days Holidays + Bank Holidays + Christmas Shutdown, • Birthday off (after successful 6-month probationary period), • Access to continuous learning opportunities through our Award-winning Training Academy, • Recognition programs to celebrate contributions and milestones, • Flexible approaches to work-life balance where possible, • Social & Fun Perks If this sounds like a good fit, please apply today—we will be reviewing applications as they come in and may close the role early once we find the right person. Recruitment Agencies Checkmate Fire Solutions does not accept unsolicited CVs or candidate details from any source other than directly from the candidate. We do not accept unsolicited communications or submissions from external recruitment agencies. Any recruitment agency wishing to submit candidates must have a current, duly executed agreement in place with Checkmate Fire Solutions and must be expressly instructed in writing to supply candidates for a specific vacancy. In the absence of such agreement and written instruction, Checkmate Fire Solutions reserves the right to consider any CV or candidate submission as unsolicited and shall have no obligation to pay any fees, commissions, or other charges in respect of such submission

Who We Are at Drive Medical Drive Medical has become a leading manufacturer of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the homecare, long-term care, retail, and e-commerce channels in more than 100 countries around the world. “Leading the World with Innovative Solutions that Enhance Lives” Are you a commercially driven Product Manager ready to lead category growth in a dynamic, fast-paced environment? We’re looking for a strategic thinker with a hands-on approach to manage a diverse product portfolio and drive revenue and margin growth beyond market rates. In this pivotal role, you’ll oversee the full product lifecycle-from concept to launch, through to life extension and end-of-life planning. You’ll develop and execute tactical and strategic category plans, optimise pricing strategies, and ensure stock levels align with commercial goals. Your insights will shape market entry strategies, product positioning, and competitor analysis, helping us maintain a competitive edge in the UK health sector. You’ll work cross-functionally with the head of sales, marketing, purchasing, commercial, regulatory, design and logistics teams to deliver structured product strategies and support business growth. Your ability to manage multiple projects, analyse market trends, and identify new opportunities will be key to your success. What you’ll Bring? Proven experience in product management, category management, healthcare products, medical devices, or related commercial roles, gained through commercial leadership, R&D or product development. Proven understanding of the full product lifecycle, whether through hands-on product management, portfolio ownership, innovation, or commercial leadership. Commercially grounded mindset, with experience supporting sales, tenders, value propositions, pricing discussions, or customer-facing product strategy. Ability to bridge commercial and technical teams, aligning diverse stakeholders around clear category strategy and outcomes. Strong stakeholder management and leadership skills, able to influence without authority across local and global organisations. Comfort operating as a category owner, balancing portfolio offerings, regulatory requirements, and commercial performance. Analytical and insight-led approach, using market, customer, and team insights to inform strategy and prioritisation. Clear communicator and educator, credible with clinicians, procurement teams, sales leaders, and senior executives. Key Responsibilities Own product portfolios end-to-end – act as the “CEO of the category” with full accountability for portfolio performance, lifecycle management, and long-term growth. Define and execute category strategy and roadmap across 1-year and 3+-year horizons, aligned to UK business objectives and global product direction. Translate customer and market insight into competitive advantage, identifying unmet needs, innovation opportunities, and differentiation versus competitors. Lead new product development and launches, from concept, validation, and business case through to launch, adoption, and post-market optimisation. Develop compelling value propositions and pricing strategies, ensuring strong health-economic and commercial justification for each segment. Own go-to-market strategy, including positioning, messaging, training, tender support, and launch excellence across all channels. Act as the internal and external product authority, supporting sales teams, key accounts, clinicians, procurement stakeholders, and partners. Monitor and respond to market dynamics, including competitor activity, emerging technologies, regulatory changes, and reimbursement considerations. Influence global product and engineering teams, shaping development priorities based on UK market and commercial requirements. Work cross-functionally with Sales, Marketing, Regulatory, Supply Chain, and Operations to deliver profitable and compliant growth. Track category performance and success metrics, using insight to continuously optimise portfolio mix, pricing, and channel strategy. Why Join Us? Make a meaningful impact Be part of a high-growth, globally recognised healthcare brand Influence product strategy across diverse markets and channels Work in a dynamic, international environment with a focus on innovation Opportunity to shape category plans for 1 & 3+ year horizons Collaborate with passionate professionals committed to enhancing lives Why You'll Love Working With Us We’re not sharing the salary just yet, but it’s competitive and worth talking about. What really makes us stand out is how proud our team is of the work they do. We make sure that dedication is recognised—not just with pay, but with great benefits and support. Here’s what you can look forward to, beyond the salary: Generous Annual Leave – 26 days to start, rising to 28 with service, plus your birthday off every year! You can also buy, sell, or carry over leave to suit your lifestyle. Pension Scheme – Helping you plan for a secure future. Employee Assistance Programme – Free, confidential support for your mental, emotional, and financial well-being. Bike2Work Scheme – Save money and stay healthy with tax-efficient bike purchases. Free Onsite Parking – No stress, no extra cost. Long Service Recognition – We celebrate your loyalty and contributions. Staff Discount – Enjoy great savings on our products. Perkbox Access – Unlock a world of perks, discounts, and rewards to make life a little sweeter. *Eligibility for some benefits depends on length of service Equal Opportunities Statement: At Drive Medical, we are proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, and we ensure that no individual is treated less favourably on the grounds of race, colour, nationality, ethnic or national origin, sex, marital or civil partnership status, religion or belief, age, sexual orientation, gender identity, or disability. We comply fully with all applicable legislation governing non-discrimination in every location where we operate. Our recruitment and selection processes are regularly reviewed to ensure fairness, consistency, and that all candidates are assessed solely on the basis of their skills, qualifications, and experience relevant to the role. Please note: All successful applicants will be required to provide proof of their eligibility to work in the UK and supply accurate reference details covering their recent employment history. Certain roles may also be subject to an Enhanced DBS (Disclosure and Barring Service) or PVG (Protecting Vulnerable Groups) check

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