Trabajos head of customer success en GrimsbyCrear alertas

TypeScriptJava and KotlinPythonSwiftGraphQLAzureWhat’s In It For YouWorking at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. As Head of Software Engineering for our Personalisation and Post-Purchase domain, you'll lead

We’re looking for an exceptional Head of Customer Retention – Motor to take ownership of our end-to-end renewal strategy and performance. Why Join UsThis is a unique opportunity to lead a mission critical part of the business and make a direct impact on both customer outcomes and commercial succ

Head of Customer Experience – Telco – Key Responsibilities: - Control and improve standards and practices across the entire customer service delivery lifecycle- Improve inefficiencies and enhance the way services are delivered across multiple locations- Assist in the design and integration of se

Your roleAs Head of CS, you will own key customer relationships while also helping bring structure, consistency and focus to our Customer Success function. Help bring more structure to the Customer Success team by improving account planning, QBR quality, renewal discipline, health scoring, customer

Leading a newly formed Customer Success team (High, Medium, Low and Tech Touch Customer Success, alongside Migrations and two Team Leads) you will provide clarity, consistency and direction during a period of change. Working closely with the VP of Customers and wider leadership team, you will assess

Fourth is seeking a Head of Customer Adoption, EMEA to own Independent and SMB segments of Fourth's customer base — about 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from tech-touch to relationship-hybr

Lendable seeks a Head of Complaints to lead the complaints department across product lines, reporting to the Director of Complaints, Fraud and Financial Crime. You will design strategy, balance FCA compliance with tech-driven speed, and drive learning from outcomes to improve customer outcomes.

Fourth LTD in London is seeking a Head of Customer Adoption, EMEA, a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success acro

PIE Recruitment is sourcing a Head of Customer Success for a SaaS HealthTech client with NHS alignment. Based in London, the role offers 2-3 days a week in-office with genuine flexibility and a strong focus on strategic leadership and revenue-driven CS. You will lead a senior CS team responsible for

Aveni is seeking a Head of Customer Success to lead and scale a team in a remote-first UK setup. You will own metrics like GRR, NRR, customer health, and satisfaction while shaping the Voice of the Customer to influence product direction and strategy. You will own the CS operating model, drive custo

You'll take ownership of a well-established team with a current customer base of £15M ARR, shape how customer success drives revenue and play a visible role in a business moving steadily towards profitability. Leading and developing a team of customer success professionals with clear ownership of r

The Head of Customer Adoption, EMEA is a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from te

Artlogic is seeking an Interim Head of Customer Success in London to lead a newly formed team across high, medium, low and tech touch segments, plus migrations and two team leads. You will provide clear direction during a period of change, coach leaders and drive collaboration to deliver exceptional

You will scale a high-performing Technical Success organization, elevate leadership across your team, and drive retention, adoption, and platform value for regional customers. This senior role requires building trusted executive relationships, owning regional outcomes, and partnering with Sales, Sup

A high-growth B2B SaaS business is looking for an experienced Head of Customer Success to lead and scale its Customer Success function. You'll be a commercially minded Customer Success leader who thrives in high-growth SaaS environments and has successfully reduced churn, improved retention and buil

You lead the Customer Success function and are accountable for three connected pillars of scope: client onboarding from post-sale to go-live; management of the client-delivery vendors who perform subcontracted work on our behalf; and Client Portal customer onboarding and support. At GoGlobal, the He

The Head of Customer Adoption, EMEA is a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from te

GoGlobal is seeking a commercially minded Head of Customer Success to own the client journey from post-sale through steady-state delivery. You will build scalable onboarding programmes, govern vendor performance, and orchestrate cross-functional collaboration with product and regional leaders to dri

We are currently seeking an experienced professional to join our team in the role of Head of D2C (Direct to Consumer) Wealth Customer Proposition. The Head of Direct-to-Consumer (D2C) Wealth Proposition is responsible for defining and delivering the long-term proposition strategy for HBUK’s D2C re

Theyre looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. The Opportunity:&l

Key DutiesLead and develop the project delivery team, creating a high-performing, accountable and customer-focused functionTake overall responsibility for the successful delivery of client projects, ensuring they are delivered on time

They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. Taking the lead for the Scaled C

Head of Customer Access & Transformation (12 Month Fixed-Term Contract). Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Help Shape the Future of Access and Deliver Strategic Transformation at Hightown.

This is about leading the customer growth strategy, shaping commercial strategies and championing the voice of the customer which ul leads to customers choosing Krispy Kreme again and again…. Weekly doughnuts on us, plus 50% off doughnuts, 30% off drinks and 25% off Merch across our UK & Ireland K

Significant leadership experience within Customer Intelligence, Customer Experience, Voice of Customer, Customer Insight or a related discipline. The successful candidate will lead an integrated Customer Intelligence & Enablement capability spanning three key areas: Customer Intelligence, Customer A

As Head of Customer Success, you'll take ownership of the end-to-end client delivery function, leading the project delivery team and acting as the senior escalation point for clients when issues arise. Head of Customer Success | Innovative Design Consultancy | Bedfordshire. You'll be responsible for

They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. Taking the lead for the Scaled C

What You Will Do Customer Value Management Own the full CVM strategy, including activation, retention, cross‑sell, upsell, and lifecycle optimisation Develop and execute personalised customer journeys and targeted communication plans Increase customer engagement through data‑driven segmentation

We are seeking a dynamic and visionary Head of English to lead our thriving department in Newham. You will inspire a love of literature and language, driving academic excellence and shaping the future of English education in our school. Strong subject knowledge and understanding of the English curri

How to make an impact Leadership & People Management Lead, coach, and develop Customer Success managers and team leads Build a strong leadership layer with clear accountability and ownership Set clear expectations, objectives, and performance standards across the function Own workforce planning, rec

Foster a culture of critical thinking and inquiry as Head of Psychology in our outstanding Newham school! We are looking for an enthusiastic and experienced leader to head our Psychology provision. Support the professional development of Psychology teachers (if applicable). Promote critical evaluati

Churchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a fast-growing business with over 40.

Lead customer account management and support teams to enhance the customer journey, focusing on satisfaction, retention, and account growth.

Head of Sales & Customer Experience | Chawton, Hampshire | Temporary, with potential to become permanent | Hourly rate dependent on skills and experience. Are you an experienced sales and customer-focused leader looking for a role where you can make a real impact?.

What You'll NeedDemonstrable success selling complex, high-value solutions into the UK public sector - NHS, policing, emergency services, local or central government - Selling a SaaS product/service A track record of managing long, multi-stakeholder sales cycles (6-18 months or more) and navigating

What will you do?Grow new services business from the installed base and maximize renewal rates for existing contractsIdentify and pursue greenfield opportunities across consulting, recurring services, and modernization offeringsPartner with customers as a trusted advisor to deliver tailored solution

Repurpose existing content for internal and external useSupport the execution and optimization of outreach programs to engage current and prospective customers leveraging LinkedIn and other channelsRequirementsFor Field Marketing Associate Manager, 3+ years of hands-on experience (or 1+ for Field Ma

Responsibilities:Help our top, strategic customers realize quantifiable value, renew their contracts and become a referenceIdentify the potential risk of churn and develop strategies to mitigateIdentify expansion opportunities (upsell and cross-sell) for Sales to developAct as the account owner to e

With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes. Team SpiritWe put the team ahead

Job Details:Job SummaryThe Customer Success Operations Senior Manager is a people leader and program owner responsible for enabling consistent, scalable execution across the Customer Success organization. Qualifications & ExperienceBachelor’s degree in Business, Operations, Information Technology,

Manage opportunities from early identification through to revenue realization• Build strong, long-term relationships with customers and internal teams• Travel extensively across the region to stay close to customers and partners• Collaborate with global and regional Littelfuse teams to execute

Ensure a thorough knowledge of all relevant codes of practice and legislation covering communication with healthcare professionals, payers, patients, third party groups and the public. FinancialTake responsibility for the financial profitability of all projects you are managing, including developing

Responding to customer questions/concerns on a variety of topicsAssisting customers through any challenges they might have, and serving as point-person for escalations. About the roleAre you an account manager (or looking to become one) with a passion for driving customer success? Bullhorn, the indu

Proficient in Microsoft Office (Excel, Word, PowerPoint). If this sounds like the next step in your journey, we’d love to hear from you! This is what you will doThe role is responsible for driving sustainable market access and adoption of Chiesi’s Rare Disease portfolio across England, Northern

You will play a key role in strengthening long-term customer relationships, increasing market share, and delivering sustainable revenue growth. This is a hands-on, customer-facing role focused on managing and developing key strategic accounts, as well as identifying new business opportunities within

We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. Job DescriptionLead, develop, and mentor a team of Account Management professionals to achieve sales, customer satisfaction, and operational performance goals. Factors which

Key ResponsibilitiesKey Account Management: Retain and strengthen relationships with corporate accounts, ensuring the achievement of sales and profitability targets. Negotiation & Contracts: Manage profitable cooperation agreements with corporate clients, ensuring alignment with the company’s pric