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The Head of Customer Adoption, EMEA is a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from te

Fourth is seeking a Head of Customer Adoption, EMEA to own Independent and SMB segments of Fourth's customer base — about 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from tech-touch to relationship-hybr

Aveni is seeking a Head of Customer Success to lead and scale a team in a remote-first UK setup. You will own metrics like GRR, NRR, customer health, and satisfaction while shaping the Voice of the Customer to influence product direction and strategy. You will own the CS operating model, drive custo

GoGlobal is seeking a commercially minded Head of Customer Success to own the client journey from post-sale through steady-state delivery. You will build scalable onboarding programmes, govern vendor performance, and orchestrate cross-functional collaboration with product and regional leaders to dri

Lendable seeks a Head of Complaints to lead the complaints department across product lines, reporting to the Director of Complaints, Fraud and Financial Crime. You will design strategy, balance FCA compliance with tech-driven speed, and drive learning from outcomes to improve customer outcomes.

You lead the Customer Success function and are accountable for three connected pillars of scope: client onboarding from post-sale to go-live; management of the client-delivery vendors who perform subcontracted work on our behalf; and Client Portal customer onboarding and support. At GoGlobal, the He

We are currently seeking an experienced professional to join our team in the role of Head of D2C (Direct to Consumer) Wealth Customer Proposition. The Head of Direct-to-Consumer (D2C) Wealth Proposition is responsible for defining and delivering the long-term proposition strategy for HBUK’s D2C re

PIE Recruitment is sourcing a Head of Customer Success for a SaaS HealthTech client with NHS alignment. Based in London, the role offers 2-3 days a week in-office with genuine flexibility and a strong focus on strategic leadership and revenue-driven CS. You will lead a senior CS team responsible for

Fourth LTD in London is seeking a Head of Customer Adoption, EMEA, a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success acro

You'll take ownership of a well-established team with a current customer base of £15M ARR, shape how customer success drives revenue and play a visible role in a business moving steadily towards profitability. Leading and developing a team of customer success professionals with clear ownership of r

A high-growth B2B SaaS business is looking for an experienced Head of Customer Success to lead and scale its Customer Success function. You'll be a commercially minded Customer Success leader who thrives in high-growth SaaS environments and has successfully reduced churn, improved retention and buil

The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from tech-touch to relationship-hybrid, building an adoption- and ROI-focused CS model in partnership with the Senior Director, Customer Success, EMEA. The Head of Customer Adoption

Theyre looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. The Opportunity:&l

As Head of Customer Success, you'll take ownership of the end-to-end client delivery function, leading the project delivery team and acting as the senior escalation point for clients when issues arise. Head of Customer Success | Innovative Design Consultancy | Bedfordshire. You'll be responsible for

They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. Taking the lead for the Scaled C

Significant leadership experience within Customer Intelligence, Customer Experience, Voice of Customer, Customer Insight or a related discipline. The successful candidate will lead an integrated Customer Intelligence & Enablement capability spanning three key areas: Customer Intelligence, Customer A

They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. Taking the lead for the Scaled C

This is about leading the customer growth strategy, shaping commercial strategies and championing the voice of the customer which ul leads to customers choosing Krispy Kreme again and again…. Weekly doughnuts on us, plus 50% off doughnuts, 30% off drinks and 25% off Merch across our UK & Ireland K

As Head of Customer Success, you'll take ownership of the end-to-end client delivery function, leading the project delivery team and acting as the senior escalation point for clients when issues arise. Head of Customer Success | Innovative Design Consultancy | Bedfordshire. You'll be responsible for

Lead customer account management and support teams to enhance the customer journey, focusing on satisfaction, retention, and account growth.

Churchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a fast-growing business with over 40.

Head of Sales & Customer Experience | Chawton, Hampshire | Temporary, with potential to become permanent | Hourly rate dependent on skills and experience. Are you an experienced sales and customer-focused leader looking for a role where you can make a real impact?.

Lead customer experience operations, building processes and teams to deliver exceptional outcomes for partners and customers.

They deliver projects across a range of sizes, from bespoke schemes through to larger commercial developments. My client specialises in the design, manufacture and installation of aluminium systems, including curtain walling, windows, doors, shop fronts, sliding systems, bi-folding systems and fire-

The Role As Area Sales Manager, you will be responsible for: Developing new business opportunities and identifying potential customers across the region Managing and growing existing accounts through exceptional customer service and relationship management Selling products to contractors, sub-contra

We're a UK broadband business, and we work with a high volume of warm, high-intent leads - people who already need what we offer. That volume is the whole point of this role, because it means you can learn fast. The funnel from “lead arrives” to “customer signed up” is yours to own, optimise

From in-store marketing and retail theatre to experiential activations, point-of-sale materials and customer engagement programmes, you'll blend creativity, organisation and commercial focus to create memorable experiences that delight customers and drive performance. Responsible for the execution,

We are looking for a dynamic Brand Manager to shape and elevate brand presence across key retail channels, delivering best-in-class campaigns that inspire customers and drive performance. Our client is a leading player in the luxury beauty space, partnering with some of the world's most exciting pre

It is not often you have an opportunity in your career such as this, to define, lead and execute an entirely new function with a brand as renowned and loved as Le Creuset. This is a high-impact role at the intersection of brand, shopper, retail and commercial growth. If youre inspired by heritage, d

Start with the core principles of digital marketing, including channels, customer journeys, and how businesses us. Future-proof your career in Digital Marketing – starting today. Every business needs a strong digital presence to attract customers and stay competitive.

You'll be a trusted point of contact for customers, managing enquiries across telephone, email and digital channels, resolving issues, and building long-term customer relationships through consistent, professional service delivery. This is a strong next step for an experienced Customer Service Advis

As the first point of contact for students, visitors, and external stakeholders, you will provide a professional, friendly, and solution-focused service while supporting the smooth day-to-day operation of the building. Flow Student is one of the UK's fastest-growing student accommodation providers,

Our client has become one of the countrys top sales and customer service and marketing companies, with associated sales and customer service companies both nationally and internationally. No experience required, start in sales and customer service. Put your sales and customer service skills to good

As a Customer Service Advisor, you’ll be the first point of contact for our valued customers, delivering friendly, efficient, and solution-focused support. Handling inbound calls from customers with professionalism and empathy. Provide expert guidance and respond to a wide range of customer enquir

Training - 2 weeks on site Job Role : -Your key responsibilities, which are not exhaustive and not limited to include :Managing Inbound calls to the business from Worldwide clients handling shipment requestsBuilding rapport with customers and establishing their needsDeliver a consistent call fl

Are you a commercially astute National Account Manager with a hunger for new business and a talent for opening doors? We are exclusively partnering with a dynamic, market-leading, FMCG manufacturer to recruit a collaborative professional to lead one of their growing divisions which is fast becoming

This role offers the opportunity to represent a respected clinical portfolio used widely across NHS and private healthcare settings, with a strong pipeline of product extensions launching over the next six months. East Midlands & West of England. You will work across acute and private sector env

Why Apply? Home-based role with flexibility and autonomy Join a successful and highly respected horticultural business Work alongside experienced sales professionals and industry experts Build relationships with a diverse customer base across the UK amenity sector Opportunities for progression

Key Responsibilities: * Provide excellent customer service to new and existing customers. Handle incoming customer calls professionally and make outbound calls to resolve account queries. The Spanish speaking Account Manager will be responsible for working with all areas of the business to maximis

This exciting position is based in our Crewe Office and will be working within an established account team for one of our major client accounts. Day to Day Duties will include: Build strong and effective relationships with the client to strengthen the partnership Maintain up to date knowledge and i

This role will be based in Greater Manchester and offers a salary up to £48k . Develop, plan and deliver integrated marketing campaigns across digital, social, email, partnerships, PR, and offline channels Create best-in-class marketing contentLead content creation across website, blogs, vide

My client is a London street food concept and they are currently recruiting for a Marketing Manager to be based across 2 of their venues. Accountability for the commercial marketing performance of your venues. Responsible for the delivery of local marketing campaigns and day-to-day marketing activit

Working closely with senior leadership, you'll take ownership of the entire marketing function and play a key role in driving the next stage of growth. Strong understanding of PPC, paid social, SEO, CRM and content marketing.

As the UKs leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe. Valpak contributes to achieving the mission of Recon

The successful Digital Marketing Manager will. A successful Digital Marketing Manager should have:. This is a 5 month contract, and the successful candidate should be available immediately, ideally with experience in the FMCG sector.

Profile A successful Digital Marketing Manager should have: Proven experience in developing and executing digital marketing strategies. This is a 5 month contract, and the successful candidate should be available immediately, ideally with experience in the FMCG sector. Description The successful

The Digital Marketing Manager - Luxury will oversee the creation and execution of marketing campaigns, ensuring they align with the organisation's goals and enhance its online presence. The successful Digital Marketing Manager - Luxury will. Oversee the creation of engaging content tailored to targe

An excellent opportunity for an experienced Customer Success Account Manager to really make a positive impact for the continued success of the company. The Customer Success Account Manager is responsible for driving engagement and retention of existing customers. Role Purpose of a Customer Success A