Head of customer success jobs in BlackburnCreate job alerts

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for 60 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trainedup to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we're looking for You'll need to be self-motivated and confident communicating with a variety of customers at a senior level. You'll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you'll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You'll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

TypeScriptJava and KotlinPythonSwiftGraphQLAzureWhat’s In It For YouWorking at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. As Head of Software Engineering for our Personalisation and Post-Purchase domain, you'll lead

Your roleAs Head of CS, you will own key customer relationships while also helping bring structure, consistency and focus to our Customer Success function. Help bring more structure to the Customer Success team by improving account planning, QBR quality, renewal discipline, health scoring, customer

We’re looking for an exceptional Head of Customer Retention – Motor to take ownership of our end-to-end renewal strategy and performance. Why Join UsThis is a unique opportunity to lead a mission critical part of the business and make a direct impact on both customer outcomes and commercial succ

Head of Customer Experience – Telco – Key Responsibilities: - Control and improve standards and practices across the entire customer service delivery lifecycle- Improve inefficiencies and enhance the way services are delivered across multiple locations- Assist in the design and integration of se

You lead the Customer Success function and are accountable for three connected pillars of scope: client onboarding from post-sale to go-live; management of the client-delivery vendors who perform subcontracted work on our behalf; and Client Portal customer onboarding and support. This role suits a c

Lendable seeks a Head of Complaints to lead the complaints department across product lines, reporting to the Director of Complaints, Fraud and Financial Crime. You will design strategy, balance FCA compliance with tech-driven speed, and drive learning from outcomes to improve customer outcomes.

We are currently seeking an experienced professional to join our team in the role of Head of D2C (Direct to Consumer) Wealth Customer Proposition. The Head of Direct-to-Consumer (D2C) Wealth Proposition is responsible for defining and delivering the long-term proposition strategy for HBUK’s D2C re

The Head of Customer Adoption, EMEA is a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from te

Leading a newly formed Customer Success team (High, Medium, Low and Tech Touch Customer Success, alongside Migrations and two Team Leads) you will provide clarity, consistency and direction during a period of change. Working closely with the VP of Customers and wider leadership team, you will assess

The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from tech-touch to relationship-hybrid, building an adoption- and ROI-focused CS model in partnership with the Senior Director, Customer Success, EMEA. The Head of Customer Adoption

Artlogic is seeking an Interim Head of Customer Success in London to lead a newly formed team across high, medium, low and tech touch segments, plus migrations and two team leads. You will provide clear direction during a period of change, coach leaders and drive collaboration to deliver exceptional

Fourth is seeking a Head of Customer Adoption, EMEA to own Independent and SMB segments of Fourth's customer base — about 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from tech-touch to relationship-hybr

You will scale a high-performing Technical Success organization, elevate leadership across your team, and drive retention, adoption, and platform value for regional customers. This senior role requires building trusted executive relationships, owning regional outcomes, and partnering with Sales, Sup

PIE Recruitment is sourcing a Head of Customer Success for a SaaS HealthTech client with NHS alignment. Based in London, the role offers 2-3 days a week in-office with genuine flexibility and a strong focus on strategic leadership and revenue-driven CS. You will lead a senior CS team responsible for

A high-growth B2B SaaS business is looking for an experienced Head of Customer Success to lead and scale its Customer Success function. You'll be a commercially minded Customer Success leader who thrives in high-growth SaaS environments and has successfully reduced churn, improved retention and buil

GoGlobal is seeking a commercially minded Head of Customer Success to own the client journey from post-sale through steady-state delivery. You will build scalable onboarding programmes, govern vendor performance, and orchestrate cross-functional collaboration with product and regional leaders to dri

Fourth LTD in London is seeking a Head of Customer Adoption, EMEA, a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success acro

You'll take ownership of a well-established team with a current customer base of £15M ARR, shape how customer success drives revenue and play a visible role in a business moving steadily towards profitability. Leading and developing a team of customer success professionals with clear ownership of r

Aveni is seeking a Head of Customer Success to lead and scale a team in a remote-first UK setup. You will own metrics like GRR, NRR, customer health, and satisfaction while shaping the Voice of the Customer to influence product direction and strategy. You will own the CS operating model, drive custo

Theyre looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. The Opportunity:&l

Key DutiesLead and develop the project delivery team, creating a high-performing, accountable and customer-focused functionTake overall responsibility for the successful delivery of client projects, ensuring they are delivered on time

They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. Taking the lead for the Scaled C

Head of Customer Access & Transformation (12 Month Fixed-Term Contract). Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Help Shape the Future of Access and Deliver Strategic Transformation at Hightown.

They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. Taking the lead for the Scaled C

As Head of Customer Success, you'll take ownership of the end-to-end client delivery function, leading the project delivery team and acting as the senior escalation point for clients when issues arise. Head of Customer Success | Innovative Design Consultancy | Bedfordshire. You'll be responsible for

This is about leading the customer growth strategy, shaping commercial strategies and championing the voice of the customer which ul leads to customers choosing Krispy Kreme again and again…. Weekly doughnuts on us, plus 50% off doughnuts, 30% off drinks and 25% off Merch across our UK & Ireland K

Significant leadership experience within Customer Intelligence, Customer Experience, Voice of Customer, Customer Insight or a related discipline. The successful candidate will lead an integrated Customer Intelligence & Enablement capability spanning three key areas: Customer Intelligence, Customer A

Travel Requirement - Up to 40% travel domestic and international Requirements Required Qualifications 10–15+ years of progressive leadership experience in Customer Support or Technical Support within multiple SaaS organizations Proven success leading global, multi-product, multi-tier support organ

How to make an impact Leadership & People Management Lead, coach, and develop Customer Success managers and team leads Build a strong leadership layer with clear accountability and ownership Set clear expectations, objectives, and performance standards across the function Own workforce planning, rec

Foster a culture of critical thinking and inquiry as Head of Psychology in our outstanding Newham school! We are looking for an enthusiastic and experienced leader to head our Psychology provision. Support the professional development of Psychology teachers (if applicable). Promote critical evaluati

About the role: The Head of Customer Success will lead the strategy, performance, and long-term success of our customer facing teams across InPost Newstrade, supporting our Managing Director. Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically chang

Lead customer account management and support teams to enhance the customer journey, focusing on satisfaction, retention, and account growth.

Head of Sales & Customer Experience | Chawton, Hampshire | Temporary, with potential to become permanent | Hourly rate dependent on skills and experience. Are you an experienced sales and customer-focused leader looking for a role where you can make a real impact?.

Churchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a fast-growing business with over 40.

What will you do?Grow new services business from the installed base and maximize renewal rates for existing contractsIdentify and pursue greenfield opportunities across consulting, recurring services, and modernization offeringsPartner with customers as a trusted advisor to deliver tailored solution

What You'll NeedDemonstrable success selling complex, high-value solutions into the UK public sector - NHS, policing, emergency services, local or central government - Selling a SaaS product/service A track record of managing long, multi-stakeholder sales cycles (6-18 months or more) and navigating

Coach and mentor more junior members of the sales team coordinating Digital Sales Specialist in the country#LI-EC1Job Requirements:Prior sales experience in dental market ( ideally in the indirect sales channel)Minimum of 6 years of experience, of which at least 3 years in distribution management fo

The Preferred - You Might Also Have:Knowledge of an additional foreign languageKnowledge of the Rockwell Automation organisation and structuresKnowledge of and experience working with Rockwell Automation products and servicesWhat We Offer:Our benefits package includes …Volunteer Paid Time off avai

With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. From the seed of the idea to the outcome of the solution, we enrich the

Examples of Technical Issues TAMs May Assist WithSoftware and infrastructure configuration issuesIndustrial network communication and connectivity problemsSystem performance and throughput optimisationApplication, Controller, and server configuration challengesProduct upgrades and lifecycle transiti

Excited? Join us and transform the future of commerce experiences!If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees

Your ImpactAs a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customerYour consultative selling experience will identify business challenges and create solutions for prospects and our customersUnders

Whilst working as a Key Account Manager at BWSC we offer a competitive starting salary and a great total reward package including:Health Care Cash Plan (after successful completion of probationary period)Private Medical Insurance (after successful completion of probationary period)Employee Assistanc

Generate high‑quality sales opportunities, manage the full sales cycle, and ensure successful renewal and expansion of customer accounts. Do you want to be part of a business that genuinely values entrepreneurialism, innovation, and individual accountability? We focus on our customers and are prou

Carry out technical Proof-of-Concept process as neededManage opportunity pipeline activity through the Company’s CRMDelivery of high-level and detailed sales presentationsRespond to functional and technical elements of RFIs/RFPsCross-Functional InfluenceAct as the voice of the customer with Produc

Key ResponsibilitiesAccount Management: Build and maintain long-term relationships with a portfolio of key customers Act as the primary contact, ensuring high levels of satisfaction and retention Understand customer needs and develop tailored strategies to meet themSales Execution: Identify new