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Lottery Development Officer Every week, thousands of people support Trinity Hospice and Brian House Children's Hospice through our hospice lottery. Their support helps fund specialist care, comfort and support for local patients and families facing life-limiting illness. We're looking for a motivated, creative and relationship-focused individual to help grow one of our most important fundraising income streams. This is not just about managing a lottery. It's about engaging with supporters, developing new ideas, growing participation, building loyalty and ensuring every player understands the difference their support makes. Our lottery and prize draws are a vital part of our fundraising portfolio, helping to generate significant income that directly supports hospice care across Blackpool, Fylde and Wyre. Whether your experience comes from fundraising, sales, marketing, customer experience, membership schemes, account management or business development, we'd love to hear from you. What you'll be doing • Growing and developing Trinity Hospice's weekly lottery and seasonal prize draws, • Recruiting new lottery players and helping retain existing supporters, • Working with external recruitment agencies and volunteers, • Developing supporter engagement and stewardship campaigns, • Using insight and performance data to identify opportunities for growth, • Promoting the lottery at events and within the community, • Working closely with fundraising, communications and supporter care colleagues, • Ensuring lottery activity remains fully compliant with relevant legislation and best practice What we're looking for You'll be someone who: • Enjoys building relationships and delivering excellent customer experiences, • Has experience engaging customers, supporters or members, • Is organised and able to manage multiple projects and priorities, • Brings fresh ideas and a creative approach to growing income and participation, • Is confident communicating with a wide range of people, • Takes ownership and is motivated by achieving results, • Has strong IT and database skills, • Holds a full driving licence with access to a vehicle Fundraising experience is welcome but not essential. We recognise that great fundraising professionals come from many different backgrounds and are keen to hear from candidates who can demonstrate transferable skills and a passion for making a difference. Why join Trinity Hospice? At Trinity Hospice and Brian House Children's Hospice, we support around 8,000 people every year through a wide range of services delivered both within our hospice and across the local community. In return, you'll receive: 38 days annual leave inclusive of bank holidays (pro rata) Flexible and supportive working environment Free on-site parking Subsidised staff canteen Learning and development opportunities Employee wellbeing support Pension scheme Most importantly, you'll join a passionate organisation where every day your work will help ensure local patients and families receive the specialist care and support they need. Interested? If you're passionate about supporter engagement, income growth and delivering exceptional experiences, we'd love to hear from you. Reference: AGS675 Vacancy: Lottery Development Administrator Location: Blackpool Salary: £28,000 to £30,000 Hours: 37 hours per week (part-time considered) Smart Hire is advertising on behalf of an external company

Lottery Administrator At Trinity Hospice and Brian House Children's Hospice, our weekly lottery is one of our most important fundraising income streams, generating vital income that helps us provide specialist care and support to patients and families across Blackpool, Fylde and Wyre. We're looking for an organised and customer-focused Lottery Administrator to join our Fundraising Team and play a key role in ensuring our lottery runs smoothly, accurately and efficiently. This is a fantastic opportunity for someone who enjoys administration, working with data and building positive relationships with supporters. You'll be the person behind the scenes making sure memberships, payments, records and lottery draws are managed accurately, while providing excellent service to the people whose support makes our work possible. What you'll be doing • Managing the day-to-day administration of our weekly hospice lottery, • Processing memberships, Direct Debits, payments and supporter records, • Responding to enquiries by telephone, email and post, • Maintaining accurate database records and ensuring data quality, • Working closely with colleagues in fundraising and finance to reconcile income, • Supporting lottery growth and retention initiatives, • Assisting with raffle super draws and fundraising projects, • Helping deliver an outstanding experience for our supporters, • Supporting and training volunteers involved in lottery activity About you You don't necessarily need previous lottery or fundraising experience. We're more interested in finding someone who: • Has excellent customer service skills, • Is organised and highly accurate, • Enjoys working with databases and computer systems, • Has experience of administration and handling data, • Can manage competing priorities and deadlines, • Communicates confidently and professionally, • Works well both independently and as part of a team, • Takes pride in delivering a great service, • Wants their work to have a positive impact on the local community This role could suit someone from a background in: • Customer service, • Office administration, • Financial administration, • Membership administration, • Database or CRM administration, • Accounts support, • Call handling or contact centre work, • Charity, supporter care or donor services roles Why join Trinity Hospice? At Trinity Hospice, every role helps us make a difference. We support around 8,000 people each year, providing compassionate care to patients and families across our local community. In return, we offer: 38 days annual leave (including Bank Holidays) Free onsite parking Subsidised onsite canteen Access to training and development opportunities Employee wellbeing support Pension scheme options Be part of something meaningful Every lottery player helps fund care, comfort and support for local people living with life-limiting illness. As our Lottery Administrator, you'll play a vital role in ensuring their support makes the greatest possible impact. Join Team Trinity and help us continue delivering compassionate care across the Fylde Coast. Closing Date: 30 August 2026 Interview Date: Week Commencing 07 September 2026 If this sounds like you, please hit apply now! Reference: AGS673 Vacancy: Lottery Administrator Location: Blackpool Salary: £25,948 Hours: 37 Hours (part time or condensed hours considered) Smart Hire is advertising on behalf of an external company