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Overview: \n \n Good Time Golfin opened in 2022, trades 7 days a week and is a fast paced, high-volume, competitive-socialising leisure venue with golf at its heart. The site has a state of the art Driving Range, Adventure Golf, Pitch ‘n Putt course with Food & Beverage. \n The business is part of Maple Leaf Golf, owned and operated by Richard & Sally Haygarth, with sites in Epsom, Worthing & Chichester. Good Time Golfin will be adding VIP Range bays in Autumn 2026 and padel courts in mid 2027 \n We are seeking a hands-on General Manager to take full ownership of this fast-paced, operationally demanding environment & drive sales. This role is about running a tight operation, setting high standards, leading from the front and creating a top notch work culture. \n FISH has recently been introduced to the business which is being used to drive improvement in already high standards of customer service. FUN is at the heart of what we do and the successful candidate will bring tons of energy and a great sense of humour! \n \n Outline responsibilities \n \n Site Leadership & Operations \n \n\n • Consistently deliver truly memorable experiences for our customers\n, • Present the site to the highest standard every day.\n, • Drive 5 star operational standards and customer service\n, • Lead by example with regular customer contact and engagement\n, • Inspire the team to deliver great experiences\n, • Work with group sales and marketing to maximise revenue on site\n, • Review customer feedback & use it to drive continuous improvement \n, • Manage recruitment\n, • Ensure high Health & Safety standards are achieved\n\n \n Food & Beverage Performance \n \n\n • Own the F&B operation end-to-end, including bar and food service\n, • Drive F&B revenue growth through strong execution, upselling and service standards\n, • Manage stock, wastage, and ordering \n, • Deliver agreed gross margin targets balancing quality & profitability\n, • Ensure F&B supports peak trading, events and group bookings\n, • Continuously review the offering to balance quality and profitability\n, • Maintain high standards of food hygiene & compliance\n\n \n People & Rota Management \n \n\n • Create a strong, passionate team using FISH principles with clear communication\n, • Create a positive, fun work environment and develop the team.\n, • Ensure regular one to ones with direct reports together with monthly team meetings.\n, • Set clear expectations around performance and accountability\n, • Recruit, train and retain strong team members\n, • Conduct regular customer service & sales training sessions\n, • Manage key KPI’s:\n, • Site presentation\n, • Customer service\n, • Wage control\n, • F&B gross margins\n, • Commercial performance\n, • Prompt action when targets missed\n\n \n Skills & Experience \n \n\n • High customer service standards\n, • Strong sales skills\n, • Good knowledge of FISH & how to engage people with great customer service.\n, • Experience managing large teams in a high-volume environment\n, • Strong background in Food & Beverage operations\n, • Confident with rotas, wage control and margin management\n, • Comfortable being hands-on and operationally visible\n\n \n Salary £40,000 to £48,000 depending on experience. \n \n e-mail your application to jack@mapleleafgolf.co.uk, with a cover letter describing three key takeaways from reading FISH.

Job Title: Head of Procurement \n Location: Hybrid - Minimum 3 days per week on site at our Greenford Site \n Reports to: Finance Director \n Company: Borough Broth \n \n About Us \n \n Borough Broth is a leading provider of high-quality, nourishing broths made from locally sourced, organic ingredients. With a strong commitment to sustainability, wellness, and transparency, we’re on a mission to make wholesome nutrition accessible to everyone. \n We are a fast-growing, values-led manufacturing business with a collaborative culture and a deep passion for real food. In October this year, we will be moving into a brand new manufacturing facility in Greenford to support the next ten years of growth. \n \n Role Overview \n \n We are looking for a commercially sharp and strategically minded Head of Procurement to lead our sourcing and supply chain function. This role is pivotal in supporting our growth through strong supplier relationships, smart procurement decisions, and future-focused planning, all aligned with our sustainable ethos. \n \n Suppliers are not just vendors to us, they are essential partners in our mission. This role is about building and nurturing collaborative relationships that go beyond transactions, and creating a procurement function that is strategic, responsive, and values-driven. \n You will also play a key role in shaping the future of the business, contributing to major projects including our new production site and the launch of innovative new products. \n \n Key Responsibilities \n \n Strategic Procurement and Commercial Leadership \n\n • Develop and lead a long-term procurement strategy aligned with growth, innovation, and sustainability goals\n, • Identify and nurture new strategic supplier partnerships while maintaining strong relationships with existing suppliers\n, • Secure contracted pricing for raw materials and packaging that balances cost, quality, and long-term value\n, • Oversee supplier contract development, renewals, and terms of trade with clarity and accountability\n, • Define and manage supplier performance KPIs to monitor quality, service, innovation, and value\n\n \n Major Projects and Business Growth \n\n • Contribute to the development and operational setup of our new production site, ensuring supplier readiness and alignment\n, • Support NPD and EPD projects with commercially sound and technically feasible sourcing strategies\n, • Identify and manage supply risks to ensure continuity during periods of scale and innovation\n\n \n Forecasting, Reporting, and Collaboration \n\n • Work closely with the Demand Planner to align procurement activity with volume forecasts and strategic objectives\n, • Co-own COGS reporting and forecasting with Finance, ensuring accuracy and visibility for planning\n, • Collaborate with Technical, Operations, Marketing, and Finance to ensure aligned and effective product launches and decisions\n, • Ensure the effective management of ingredient and packaging inventories, maintaining continuity of supply for production while optimising stock levels and supporting the company's cash flow objectives.\n\n \n Team Leadership and Mentorship \n\n • Lead and support the Purchasing Manager, helping them develop professionally and grow their skills\n, • Build a positive, collaborative procurement culture focused on accountability, growth, and operational excellence\n\n \n What You’ll Bring \n \n Experience and Skills \n\n • Proven experience in procurement, ideally within organic, natural, or premium food manufacturing\n, • Strong commercial acumen, with a history of successful supplier negotiations and long-term partnerships\n, • Experience developing and managing KPIs across procurement and supplier performance\n, • Demonstrated success in high-growth businesses, balancing agility with structure and keen pro activity\n, • Excellent communication and relationship-building skills\n, • Ability to think strategically and act decisively with hands-on execution\n, • Highly organised, with a structured and data-informed approach to reporting\n, • Familiarity with Unleashed and Google Workspace (Docs, Sheets, etc.) is a plus\n\n \n Mindset and Values \n\n • A genuine passion for organic, sustainable food and the mission behind Borough Broth\n, • Entrepreneurial mindset, with a drive to build processes and systems that support long-term success\n, • Self-motivated, pro active, responsible, and results-focused\n, • Collaborative, curious, and motivated by purpose as well as performance\n\n \n Why Join Us \n\n • Be a core team member driving a high-impact, high-growth part of the business\n, • Join a B Corp certified, purpose-led company that’s redefining sustainable food\n, • Work with a passionate and supportive team in a values-driven environment\n, • Competitive salary and performance-based bonus\n, • 25 days holiday plus bank holidays\n, • Flexible working culture with strong team collaboration on-site\n\n

A bit about H&H Group \n \n Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. \n \n On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. \n \n We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. \n \n \n \n Role Overview: \n \n\n • Within the context of a rapidly expanding company, you will be integrated in a dynamic, stimulating and constantly evolving environment. Based in our London office with some European travel.\n\n \n\n • Reporting to the Senior Regulatory & Quality Affairs Manager, you will support the continued development and maintenance of an effective Quality System and ensure that products comply with applicable regulatory and industry requirements across Europe.\n, • You will coordinate product release activities, OOS investigations, deviations, complaints, and manufacturer-led investigations. You will ensure contract manufacturers adhere to Quality Agreements and manage the relationships with them, including all change control activities.\n\n \n \n \n Key Responsibilities: \n \n Ensure compliance of H&H standards, processes, and regulatory requirements: \n \n\n • Ensure conformity of pet food and food supplement products sold in the UK and EU, taking into account all relevant standards and regulations.\n, • Write, implement, and update Standard Operating Procedures (SOPs).\n, • Coordinate product testing activities, including stability, microbiological testing, and palatability assessments.\n, • Generate and review production specifications with high accuracy and attention to detail.\n, • Manage specifications and out-of-specification (OOS) investigations.\n, • Review and maintain Certificates of Analysis (COAs).\n, • Oversee product release processes.\n, • Review and evaluate formulations to ensure regulatory compliance.\n, • Review labelling, marketing materials, packaging, and digital documentation to ensure compliance.\n, • Participate in relationships, meetings, and audits with Europe-wide contract manufacturers (CMs).\n, • Lead preparations for inspections and audits.\n, • Follow up on CAPAs and deviations and initiate and implement change controls through the eQMS.\n, • Review and investigate customer complaints.\n, • Engage in cross-functional activities and global projects.\n, • Provide quality expertise to internal stakeholders across Regulatory, Product Development, Operations, Sales, Customer Service, Digital, and Marketing teams.\n, • Communicate potential risks clearly and proactively, proposing appropriate solutions or alternatives.\n, • Continuously review processes and identify opportunities for improvement.\n, • Support and promote brand-specific benchmark standards.\n, • Collaborate with internal teams to manage safety-related reports (FSA, EFSA), internal data processing, and analysis.\n, • Stay up to date with regulatory and quality requirements and changes.\n, • Anticipate and implement legislative requirements as needed.\n, • Manage various business-driven projects.\n, • Continuously assess personal performance and discuss development through regular appraisals.\n, • Contribute to a positive, proactive, and collaborative workplace culture.\n\n \n \n \n Desired Skills and Experience: \n \n To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: \n \n\n • A degree or equivalent in a science discipline.\n, • Minimum 5 years of experience in pet food, feed or food sectors, within Manufacturing, QA, QC.\n, • A solid working knowledge of Quality Systems, Risk Management and Compliance.\n, • Knowledge of UK and EU regulatory requirements for feed or food.\n, • International regulatory experience is an advantage.\n, • Experience working in a fast-paced environment.\n, • Excellent interpersonal, time management and organisational skills.\n, • Champion for process excellence and quality standards across operations.\n, • Experience in driving change, with a pragmatic and collaborative approach whilst maintaining quality standards.Cross-functional\n, • Cross functional problem solving and decision making, with a solutions-oriented mindset.\n, • Excellent verbal and written communication skills, with proficient computer skills.\n, • Results-driven, detail-oriented and proactive.\n, • Customer service oriented with a positive, flexible and diligent approach.\n, • Ability to work both independently and collaboratively.\n, • Comfort managing ambiguity and complex issues simultaneously.\n, • Strong ability to prioritise and organise in a fast-changing, high-pressure environment.\n, • Strategic mindset aligned with business objectives.\n\n \n \n \n Benefits: \n\n • H&H Group offers flexible, hybrid working. Our current Office days are Tuesday, Wednesday and Thursday\n, • Class Pass Gym Membership (28 credits per month)\n, • 25 Annual Leave days per year + 4 H&H Days + 1 work Birthday (after 1 year)\n, • 40% discount for UK Brands\n, • Pension\n, • Health Insurance\n, • Life Insurance\n, • Private Dental Insurance\n, • Dog-friendly office.\n, • Coffee shop within the building.\n\n \n \n \n \n H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. \n \n We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. \n If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! \n Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER JUNIOR:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF CHANNEL MANAGER JUNIOR:The Channel Manager will report to the Channel Lead (Controller or Senior)Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER JUNIOR:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities areWork collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & MarginEBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specificAccountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBITbeing achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DESCISION MAKING LEVEL/ COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSIBILITYNot Applicable as part of this role.BENEFITS OF A CHANNEL MANAGER JUNIOR:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCE OF A CHANNEL MANAGER JUNIOR:Ideally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURES OF A CHANNEL MANAGER JUNIOR:Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF A CHANNEL MANAGER:The Channel Manager will report to the Channel Lead (Controller or Senior).Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities are maximised.Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & Margin EBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specific range creation.Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBIT being achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DECISION MAKING LEVEL/COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSBIBILITYYesBENEFITS OF A CHANNEL MANAGER:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCEIdeally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURESBusiness Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

Our client:Our client is a leading food business committed to delivering high-quality products, category-leading innovation, and exceptional service to their retail partners. With ambitious growth plans and a strong reputation across the UK grocery sector, they are seeking an experienced and driven Senior Commercial Manager to lead one of our most strategically important retail partnerships.This is an exciting opportunity for a commercially astute account leader who thrives in a fast-paced environment and has a proven track record of delivering profitable growth with major UK grocery retailers.The role:As Senior Commercial Manager, you will take ownership of a key retail account, driving sustainable sales growth, margin performance, and long-term strategic development. You will lead the customer relationship, develop compelling joint business plans, and work cross-functionally to deliver exceptional commercial outcomes.Key ResponsibilitiesFull P&L responsibility for a major retail account.Develop and deliver Joint Business Plans and customer growth strategies.Lead commercial negotiations to drive sales, margin, and market share.Work closely with Category, Marketing, and Innovation teams to deliver best-in-class customer and NPD plans.Evaluate promotional performance and identify opportunities for improvement.Provide accurate forecasting and performance reporting.Mentor and develop junior team members while championing a high-performance culture.Ideal candidate:Proven success managing major UK grocery retail accounts.Experience at Commercial Manager level within FMCG or food manufacturing.Strong track record of delivering profitable growth and building strategic customer relationships.Experience in own label and/or branded products.Excellent negotiation, analytical, presentation, and influencing skills.A confident leader with experience coaching, mentoring, and developing others.Resilient, proactive, commercially focused, and able to thrive in a fast-paced environment.Highly organised with a hands-on approach and the ability to balance strategic thinking with execution.Benefits & details:Office based West London£70-75kWider package including Car Allowance, Bonus, Private HealthcareStrong commitment to training and developmentThis is an exciting opportunity to take ownership of a high-profile retail partnership, lead strategic growth initiatives, and play a key role in the continued success of a growing business.Please send your CV using the form on this page, quoting reference 9/17706/7 Confidentiality assured.Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on this site.Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found right at the bottom of this page.TPBN1_UKTJ

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launch ing exclusively in Sainsbury's . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Customer Insights Manager to join our Team based in Park Royal. The Role: The incumbent will be accountable for developing and embedding a best-in-class customer and consumer insight capability across Wasabi's restaurant and grocery businesses. The role will translate customer behaviour, commercial performance, consumer trends, customer feedback and market data into clear, actionable insight that informs key commercial decisions, including product development, menu strategy, pricing, marketing investment and retail range optimisation. This role sits within the Commercial & Marketing Team, acting as the central owner of customer, consumer and market insight, ensuring insight is used consistently to shape strategy and deliver business growth. Key Responsibilities: Identify new growth opportunities through customer, consumer and market insight helping drive strategic and commercial decisions Deliver clear, actionable reporting across customer experience, brand performance, product and commercial strategy Build, manage and influence relationships with senior stakeholders across Marketing, Commercial and Operations challenging thinking and driving evidence-based decision making Lead and evolve customer feedback programmes including surveys, reviews, NPS and mystery shopping to ensure the voice of the customer informs business decisions Analyse customer and market data to identify trends, opportunities and performance drivers Partner with marketing, product and operational teams to translate insight into commercially focused recommendations Lead consumer research projects including product testing, concept testing and pricing studies to ensure the voice of the consumer is embedded in the business Track and translate brand health, consumer behaviour and market trends across restaurant and grocery channels Develop dashboards and reporting tools using multiple data sources including CRM, EPOS and digital analytics Work cross-functionally with Marketing, Operations, Finance and Commercial teams to embed insight into decision-making Manage external consumer research agencies and insight partners to ensure high-quality delivery and value Our Requirements: Previous experience in consumer insights, analytics, market research or strategy Experience within FMCG, QSR or food retail environments preferred Strong quantitative and qualitative research expertise Experience managing research agencies and insight platforms Ability to translate complex and multi-source data into clear, commercially relevant insight Comfortable with PowerBI tool, CRM platforms, digital analytics tools and customer feedback platforms. Strong stakeholder management and influencing skills Experience working in fast-paced, entrepreneurial environments Commercially curious and outcome-focused Strong analytical and structured thinking Clear and confident communicator Pragmatic and action-oriented Comfortable working with ambiguity and driving clarity In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Hybrid working model Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Electric Vehicle Scheme through Octapus Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. Join a company where you'll have the opportunity to work for a growing company and build a real career. COME ROLL WITH US! TPBN1_UKTJ

Location: Uxbridge, West London (Office-based) Competitive Executive Salary And Excellent Benefits Shape the future of one of Europe's leading food businesses. At Pilgrim's Europe, we're passionate about delivering quality food that people trust. Supplying many of the UK's leading retailers, foodservice operators and food manufacturers, we're committed to innovation, sustainability and operational excellence across everything we do. We're looking for an exceptional Commercial Director to join our senior leadership team based at our Uxbridge office. This is a high-impact leadership role for an experienced commercial leader who can shape strategy, strengthen customer partnerships and deliver sustainable, profitable growth. The Opportunity As Commercial Director, you'll lead the development and execution of our commercial strategy across key customer channels. You'll be responsible for growing revenue and profitability, strengthening strategic customer relationships and ensuring our commercial plans are fully aligned with our operational and business objectives. Working closely with colleagues across Operations, Supply Chain, Finance, Marketing and Technical, you'll help shape the future direction of the business while creating long-term value for our customers and stakeholders What You’ll Be Doing • Developing and delivering a clear commercial strategy that supports ambitious business growth., • Building trusted executive-level relationships with major retail, foodservice and manufacturing customers., • Leading strategic negotiations that deliver long-term value for both customers and the business., • Driving profitable sales growth through effective pricing, portfolio management and customer planning., • Leading, coaching and inspiring a high-performing commercial team., • Identifying new market opportunities, customer growth strategies and innovation pipelines., • Working collaboratively across the business to deliver outstanding customer service and operational excellence., • Championing a culture of accountability, continuous improvement and commercial excellence. About You You'll be an accomplished senior commercial leader with a proven track record of delivering profitable growth within a complex FMCG or food manufacturing environment. You’ll Bring • Significant experience leading commercial functions at a senior level., • Experience within fresh food, pork, poultry, protein or chilled food manufacturing., • Strong relationships and credibility with major UK retail customers., • Outstanding negotiation, influencing and stakeholder management skills., • Proven experience developing and implementing successful commercial strategies., • Strong financial and commercial acumen, including full P&L responsibility., • A collaborative leadership style with a passion for developing high-performing teams., • The ability to thrive in a fast‑paced, dynamic environment where visibility, collaboration and relationship-building are key to success. Why Join Pilgrim's Europe? This is more than a leadership role—it's an opportunity to influence the future of one of Europe's largest food businesses. You’ll join an organisation that combines the scale of an international business with the agility to innovate, investing in its people, products and future. You will work alongside senior leaders in a collaborative environment where decisions are made together, ideas are shared openly, and strong relationships drive business success. In return, we offer a competitive executive reward package, excellent benefits, genuine opportunities for career development and the chance to make a lasting impact within a market‑leading business. #J-18808-Ljbffr

Head Studio Chef Luxury British Food & Hospitality Brand Salary: £50,000 (45 hours) + Excellent Benefits Location: London Smyth & Co are delighted to be partnering with one of the UK's most iconic luxury food and hospitality brands to recruit an exceptional Head Studio Chef . This is a rare opportunity for a highly creative and organised culinary professional to lead a prestigious Culinary Studio at the heart of a globally recognised luxury brand. Blending culinary excellence with innovation, the Head Studio Chef will oversee the creation of beautifully presented food for photography, videography, marketing campaigns, product launches, VIP events and brand collaborations, while supporting the continued development of the brand's exceptional food offering. The Role Lead the day-to-day operation of the Culinary Studio, ensuring the highest standards of food quality, creativity and presentation. Prepare and present exceptional dishes for photography, videography, advertising campaigns, social media content and editorial features. Drive recipe development, product innovation and seasonal culinary concepts across the brand's food and beverage offering. Collaborate closely with Culinary, Marketing, Buying and Creative teams to deliver engaging campaigns, launches and commercial projects. Produce food for press events, VIP experiences, media activations and internal showcases. Develop, document and refine recipes, ensuring consistency and accuracy across all studio projects. Manage studio planning, ingredient sourcing, ordering, stock control and food cost management. Ensure the studio operates efficiently, maintaining impeccable food safety, hygiene and health & safety standards. Research emerging food trends, ingredients and techniques to continually inspire innovation and creativity. Lead, mentor and develop the Studio team, fostering a collaborative, organised and high-performing working environment. About You Proven experience as a Head Chef, Head Studio Chef, Development Chef or Senior Sous Chef within a luxury hospitality, premium retail or fine dining environment. Exceptional culinary ability with an outstanding eye for presentation, detail and food aesthetics. Experience in recipe development, product innovation, food styling or culinary content creation is highly desirable. Strong understanding of premium ingredients, seasonal produce and contemporary culinary trends. Excellent organisational skills with the ability to manage multiple projects and work to changing deadlines. A collaborative leader with outstanding communication skills and experience working across multiple departments. Passionate about innovation, creativity and delivering culinary excellence beyond the traditional restaurant environment. Package £50,000 salary based on a 45 hour week Comprehensive company benefits Opportunity to join one of the UK's most prestigious luxury food and hospitality brands Creative, collaborative and innovative working environment Excellent opportunities for professional development and career progression Permanent, full-time position If you're a creative culinary professional looking to lead a unique studio environment where innovation, craftsmanship and exceptional presentation are at the forefront of everything you do, we'd love to hear from you. Smyth & Co Extraordinary Opportunities for Extraordinary Talent TPBN1_UKCT

We're partnering with a successful international food business with a portfolio of well loved brands. They're looking for a commercially minded Assistant Brand Manager to help drive brand growth and bring exciting ideas to life. If you're passionate about consumer trends, love analysing market insights, and enjoy turning ideas into impactful campaigns, this could be the perfect next step in your career. Client Details Our client is a leading international food manufacturer with a heritage of quality, innovation, and craftsmanship. Their products are sold across multiple markets, and they continue to invest heavily in brand development, category growth, and consumer engagement. You'll be joining a collaborative, entrepreneurial team where ideas are encouraged, successes are celebrated, and everyone plays a part in bringing great products to consumers. Description As Assistant Brand Manager, you'll take ownership of two key brands and become a vital part of the marketing team. Your role will be varied, fast paced, and highly visible, offering exposure across the full marketing mix. You'll be: Analysing market, consumer, and competitor data to uncover growth opportunities Monitoring category trends and sharing insights with the wider business Supporting the delivery of brand growth, market share, and profitability targets Identifying opportunities for innovation and assessing new product launches Planning and executing marketing campaigns, shopper marketing activities, and promotional initiatives Working with agencies across PR, social media, and media planning Developing compelling presentations and recommendations for internal and external stakeholders Managing marketing budgets and measuring campaign effectiveness Collaborating with sales, category, finance, supply chain, technical, and international teams to bring plans to life Profile We're looking for an ambitious marketer who combines commercial curiosity with creative flair. The successful Assistant Brand Manager will likely have: Track record within FMCG marketing, brand marketing, or category marketing A strong understanding of the UK retail landscape Excellent analytical skills and confidence working with market data Strong communication and presentation abilities A proactive, positive, can do attitude The ability to manage multiple projects and priorities simultaneously Experience working with cross functional stakeholders A genuine passion for brands, consumers, and food Job Offer ✅ Work with iconic brands in a growing international business ✅ Gain exposure to senior stakeholders and international teams ✅ Be involved in exciting NPD and innovation projects ✅ Hybrid working with up to two days from home ✅ Develop your career in a supportive, high performing marketing function ✅ Enjoy a role where no two days are the same Please note, only candidates with valid right to work in the UK, and with a previous track record in a UK marketing role, will be considered for this position. If you do not have these things, please do not apply

Café Manager Salary: £17.43 per hour We also offer: 25 days annual leave (plus bank holidays) and a discretionary Christmas closure Benefits platform with discounts on retail, dining and days out Salary sacrifice schemes for gym, bicycles and nursery/childcare Enhanced maternity and paternity pay Access to a free Employee Assistance Scheme for support inside and outside of work Location: Grosvenor Square (W1K 2DA) Role & Responsibilities This is a particularly exciting time to join us at our brand new café in the heart of Grosvenor Square. As Café Manager, you'll have the unique opportunity to help shape the café from the ground up and play a key role in its future success. As our Café Manager, you'll oversee the day-to-day running of the café, leading and developing a team to deliver a smooth, efficient, and high-quality customer experience. You'll be responsible for operational performance, people management, stock and financial controls, and ensuring the café consistently meets the standards set by the Café Operations Manager. You'll also play a key role in supporting wider café operations, events delivery, and continuous improvements. Responsibilities will include: Lead the day-to-day operation of the café, ensuring efficient service delivery and stepping into operational café duties when required. Line manage Café Assistants, Team Leaders and Supervisors, providing coaching, training, appraisals and performance management support. Create and manage fortnightly staff rotas, ensuring appropriate staffing levels and addressing absences, shortages and scheduling challenges. Support recruitment, induction and probation processes for café team members and supervisors. Oversee opening and closing procedures, ensuring all team members are fully trained and compliant with operational standards. Manage stock ordering, stock rotation and wastage controls, ensuring the café remains fully stocked while operating within budget. Complete and oversee financial administration, including weekly takings, stocktakes, petty cash reconciliation and reporting to Finance and the Café Operations Manager. Maintain food hygiene, health and safety and compliance records, acting as the main point of contact for inspections in the absence of the Café Operations Manager. Work closely with the Events Team and Duty Managers to deliver hospitality services and ensure seamless transitions between café and event operations. Take ownership of café facilities and equipment maintenance, coordinating contractors where required and promoting best practice across the team. Support wider café operations through auditing, reporting, stock monitoring and providing guidance to café leadership teams across sites. Help maintain high standards of customer service, identify opportunities to improve customer satisfaction, and support marketing activity and promotions. Deputise for the Café Operations Manager when required and support operations at other sites as business needs dictate. Act as a Site Key Holder and First Aider, supporting the opening and closing of the wider site when required. Please see job description for full responsibilities and person specification. Our ideal Café Manager Proven experience in a café, catering or hospitality environment at Team Leader level or above Passionate about developing people, with experience providing training, coaching and constructive feedback Possess a strong understanding of food hygiene legislation, holding a Level 2 Food Hygiene qualification (or higher) Highly organised with the ability to manage multiple priorities, work independently, and collaborate effectively Strong communication skills, and a commitment to delivering excellent customer service Closing Date : 9am 17th August 2026 Does this sound like you? Wed love to hear from you! Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting Londons wildlife for the future, we know that our staff team needs to better reflect and represent all of Londons communities. Read more about London Wildlife Trusts commitment to Equality, Diversity and Inclusion on our website . We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more about London Wildlife Trusts commitment to Safeguarding on our website . TPBN1_UKCT

Own the Vibe. Lead the Legacy. (General Manager) £37,500 - £40,000 per year + Tronc, Bonus & Perks Ready to run one of the UKs most-loved Italian brands? Were looking for a powerhouse General Manager to be the face of Prezzo. This isnt just about oversight; its about owning your restaurant, building an incredible, like-minded team, and bringing your unique personality to every shift. Why Join the Prezzo Italian? Big Rewards: High-earning potential with Tronc & Bonus, The Best Perks: Free meals on shift, your birthday off, and 50% off food for you and your crew. Your Future: Clear pathways into Senior GM or Area Manager roles. Wellbeing First: Access to a GP helpline, mental health support, and massive retail discounts. The Role You are the heart of the business. Youll lead with passion, driving sales and profit while fostering a high-energy culture where your team loves to work. From local marketing and community vibes to mastering P&Ls and compliance, youll lead a connected, guest-focused experience that feels like "Hospitality Magic." What Youll Bring: Proven Leadership: Solid experience as a GM or Senior Leader in a fast-paced hospitality environment. Commercial Edge: Youre a results-driven pro who knows how to grow sales and smash KPIs. People First: A natural coach who thrives on developing talent and celebrating wins. Operational Excellence: Expert knowledge of HR, licensing, and health & safety standards. Ready to lead a team that celebrates your success? Apply now. TPBN1_UKCT

At La Maritxu, we're passionate about crafting exceptional Basque Cheesecakes and delivering an unparalleled customer experience. Inspired by our Basque heritage, we embody the "Goxoa!" spirit meaning "delicious" or "sweet" which guides our values of Genuine Passion, Outstanding Service, Xcellence in Craft, Openness & Collaboration, and Adaptability & Agility. We're a growing team dedicated to quality, warmth, and continuous improvement, creating memorable moments for our customers in our London shop. Join us and be part of a dynamic environment where your leadership drives our success! Job Overview We're seeking a dynamic and commercially astute General Manager to lead our London shops. As the ultimate accountable leader, you'll oversee all aspects of operations, from people management and financial performance to product quality and customer satisfaction. This role is ideal for an ambitious individual with a passion for results, who thrives on building high-performing teams and ensuring our brand's reputation for excellence. Reporting to the Head of Operations, you'll deputise full responsibility for the shop's "family tree," driving growth, efficiency, and a positive team culture. Key Responsibilities Strategic Operations & Business Growth : Analyse financial reports, identify trends, and implement solutions to drive profitability, sales growth, and operational efficiency. Develop local marketing initiatives and promotions to boost brand visibility and customer footfall. Comprehensive People Leadership : Own the employee lifecycle, including recruitment, onboarding, training, performance management, and retention. Lead and inspire the team (Assistant Manager, Team Leaders, and Shop Assistants) to foster engagement, happiness, and high performance. Develop and maintain the shop's succession plan, delivering on People KPIs like staff turnover and internal promotions. Financial Management & Reporting : Manage P&L results, sales targets, labor costs, waste, cash control, and payroll. Conduct in-depth analysis to uncover opportunities for improvement and ensure financial policies are strictly followed. Brand & Quality Assurance : Uphold the highest standards in product quality, presentation, food safety, allergen compliance, and shop aesthetics. Act as the guardian of the La Maritxu brand, ensuring every customer interaction reflects our "Goxoa!" values. Supply Chain Coordination : Build strategic supplier relationships, optimise inventory to minimise waste, and forecast demand to align with sales trends and promotions. Crisis & Incident Leadership : Lead the team through challenges, from operational disruptions to emergencies. Develop protocols, train staff, and conduct post-incident reviews to enhance resilience. Daily Oversight : Ensure seamless shop operations, including opening/closing procedures, stock management, and the maintenance of a clean, inviting environment. Key Behaviours & Requirements Proven experience in a managerial role within retail, hospitality, or food service, with a track record of driving commercial success and team development. Strong leadership skills: Role model excellence, remain upbeat and positive, demonstrate an amazing work ethic, and lead with confidence under pressure. Commercially astute with financial acumen, attention to detail, and organisational prowess. Excellent communicator, curious learner, and passionate about achieving results. Alignment with our "Goxoa!" ethos: Genuine passion for craft, commitment to outstanding service, and adaptability in a fast-paced environment. Ability to work on-site 5 days a week in our London shop. Knowledge of food safety, health & safety regulations, and inventory management is essential. Why Join Us? Be the driving force behind a beloved brand's growth in London's competitive market. Opportunities for professional development in a supportive, collaborative team. Contribute to a culture of continuous learning and mutual support, where your success is tied to the team's. If you're a visionary leader with an unwavering drive for excellence, apply now to lead La Maritxu to new heights! We look forward to welcoming you to our team. TPBN1_UKCT

GENERAL MANAGER PUB Position: General Manager Location: London / Greater London Employment: Full-Time Salary: Competitive dependent on venue and experience ROLE OVERVIEW We are looking for an experienced, commercially focused and passionate General Manager to take full ownership of one of our busy pub venues. This is a hands-on leadership role with responsibility for the complete day-to-day operation of the business, including sales, profitability, people, customer experience, licensing, stock, labour control and operational standards. We are looking for someone who treats the venue as their own business driving sales, developing their team, maintaining excellent standards and constantly looking for opportunities to improve performance. KEY RESPONSIBILITIES COMMERCIAL PERFORMANCE & SALES Take full ownership of the financial and operational performance of the venue. Drive weekly sales and identify opportunities to grow the business. Understand the venues local market, customers and competitors. Develop initiatives to increase footfall, frequency of visits and customer spend. Maximise opportunities around sport, entertainment, events and key trading dates. Monitor weekly sales performance against targets and previous periods. Understand and manage controllable costs. Deliver agreed labour, stock and profitability targets. Take action quickly when performance falls below expectations. PEOPLE & LEADERSHIP Recruit, train, motivate and retain a strong venue team. Lead from the front and maintain a visible management presence. Create clear expectations and accountability throughout the team. Produce effective rotas based on forecast sales and business requirements. Control labour costs without compromising service or operational standards. Conduct team inductions, training, reviews and performance management. Develop Assistant Managers and future leaders within the business. Deal professionally and consistently with performance, conduct and attendance issues. Create a positive working environment where employees understand what is expected of them. CUSTOMER EXPERIENCE Ensure customers receive consistently excellent service. Maintain a welcoming, safe and professional environment. Deal with customer feedback and complaints quickly and appropriately. Develop strong relationships with regular customers and the local community. Maintain a strong management presence during peak trading periods. STOCK & FINANCIAL CONTROL Take responsibility for stock management and stock results. Ensure deliveries, transfers, wastage and stock movements are correctly controlled. Investigate stock discrepancies and implement corrective action. Maintain strong cash-handling and banking procedures. Monitor discounts, refunds, voids and other till activity. Protect the business against unnecessary loss, waste and theft. Understand weekly financial performance and take action to improve results. STANDARDS & COMPLIANCE Maintain exceptional front-of-house, back-of-house, cellar and external standards. Ensure opening and closing procedures are consistently completed. Maintain excellent cellar management and product quality. Ensure all food safety, health & safety and fire safety requirements are followed. Ensure the venue operates in accordance with its Premises Licence. Maintain Challenge 25 and responsible alcohol retailing procedures. Ensure required checks, records and compliance documentation are completed accurately. Identify maintenance issues and ensure they are reported and followed through. MARKETING & BUSINESS DEVELOPMENT Actively promote the venue within the local community. Maintain an engaging and consistent social media presence. Promote live sport, entertainment, food, drinks and events effectively. Develop relationships with local businesses, residents and community organisations. Identify opportunities for private bookings, parties, functions and group reservations. Work with senior management to develop the venues longer-term business plan. WHAT WERE LOOKING FOR The successful candidate should demonstrate: Previous General Manager, Deputy Manager or senior pub management experience. Strong leadership and people-management skills. A proven ability to drive sales and improve business performance. Strong commercial awareness. Understanding of labour %, stock %, margins and controllable costs. Excellent operational standards. Strong communication and organisational skills. Confidence managing a busy late-night and/or high-volume operation where applicable. Ability to recruit, develop and retain a strong team. A proactive approach to problem solving. Flexibility to work evenings, weekends and key trading periods. A Personal Licence is desirable, or the successful candidate must be willing and eligible to obtain one. THE PERSON Were looking for more than someone who can simply run shifts. We want a General Manager who is prepared to take ownership of the business . You should be commercially ambitious, passionate about hospitality and comfortable being accountable for results. You will understand that great pubs are built through strong teams, excellent standards, consistent customer service and active involvement in the local community. You should constantly be asking: How can we improve? How can we increase sales? How can we improve the customer experience? How can we develop our people? KEY MEASURES OF SUCCESS Performance will be measured across areas including: Sales growth Labour performance Stock results Profitability and cost control Customer feedback Operational and compliance standards Team recruitment and retention Staff development Local marketing and social media activity Events and entertainment performance Overall venue presentation WHAT WE OFFER Competitive salary and package dependent on venue and experience. Opportunity to manage an established pub business. Support from an experienced senior operations team. Training and development. Genuine opportunities for career progression. The opportunity to make a real impact on the direction and performance of your venue. PEOPLE STANDARDS FUN Our General Managers are at the heart of our businesses. We want leaders who develop great teams, maintain excellent standards and create pubs that customers genuinely enjoy visiting. TPBN1_UKCT

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The Food and Drink Federation is looking for a Marketing Manager to lead the planning, coordination and delivery of integrated marketing activity across membership, commercial, events, policy and wider organisational priorities. Knowledge of integrated marketing, audience segmentation, digital chann

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The role Lead and shape NRW's software engineering and digital delivery capability, overseeing high-performing agile teams responsible for developing, supporting and continuously improving business-critical digital products and services.As Team Leader for Software Development, you'll provide strate

Package Description: Are you an experienced care professional ready for your next step? Looking for a rewarding role where you can truly make a difference and support others to thrive? Join the Agincare family as a Care Team Leader at Sedgemoor Care Home, where your leadership, compassion and

Early Morning Delivery Drivers Needed! Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a te

Position: Assistant Sales Manager (Estate Agency) Location: Morden (SM4) Basic Salary: £29,500 OTE: £68,400 (inclusive of company car or car allowance) Working Hours: Five-day working week Every Saturday (9:00am 4:00pm) with a fixed day off during the week Monday to Friday: 9:00am 6:30pm Cl

Support local marketing and events, including social media activity, appointment coordination, and customer follow-ups to build lasting relationships.

Lead a service that changes lives Please note: The salary scale for this role is £35,000 - £39,000 (depending on experience).Are you an experienced housing professional looking for your next leadership opportunity? We're recruiting for a Supported Housing Manager to oversee a busy supported hous

Production Team Leader Location: Reading Pay Rate: £15.Working Hours: Monday to Friday Job Type: Contract Production Team Leader - Reading We are currently seeking an experienced and motivated Production Team Leader to join a busy manufacturing team in Reading on a contract basis.This is a

Package Description: Are you an experienced care professional ready for your next step? Looking for a rewarding role where you can truly make a difference and support others to thrive? Join the Agincare family as a Care Team Leader at The Chestnuts, where your leadership, compassion and experience

Create and manage targeted email marketing campaigns and support wider sales and marketing initiatives. Job Purpose To support the investment sales function by generating new business opportunities, maintaining relationships with existing investors, and providing administrative and marketing support

Warehouse Operative - Counterbalance Forklift Full time Permanent Seaham Competitive Salary J140489 Job Location: Seaham, Tyne & Wear The Rewards and Benefits on Offer: Full time and permanent position from day 1! Company contribution pension scheme Life insurance scheme Employee Benefits Platform/E