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Data Analyst Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-week online training with just 10-15 hours per week of study time. You'll learn industry-standard tools, including Excel, SQL, Python, and Power BI, while building a professional portfolio with workplace projects. The programme includes earning BCS and CompTIA certifications recognised by UK employers, expert tutor support throughout your studies, and dedicated job placement support with CV help, interview preparation, and direct employer introductions. The Outcome 93% of graduates secure data analyst roles within 3 months. Starting salaries: £28,000 – £38,000 Who This Is For The programme is completely beginner friendly, so no experience needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in data? Limited spaces available. Apply now for the next available cohort.

The Opportunity: The Gas Service Technical Lead provides technical leadership and support for the safe, reliable, and efficient operation of Gas farm and onsite gas storage facilities. The role ensures the integrity, availability, and compliance of gas storage, handling, distribution, and associated control systems while driving operational excellence and continuous improvement. Technical Authority & Subject Matter Expertise Act as primary technical point of escalation and the technical authority for gas farm systems, equipment, and processes. Provide expert guidance on gas storage, transfer, distribution, pressure management, and associated utilities. Lead technical investigations, root cause analysis, and problem resolution for operational issues. Provide day-to-day technical support to gas farm operations and maintenance teams. Troubleshoot process, equipment, and control system issues to minimise operational disruption. Support the development of technical standards and best practices. Represent the gas farm during audits, inspections, and external technical reviews. Process Safety, Compliance & Risk Management Champion process safety, operational discipline, and adherence to relevant legislation, standards, and company procedures. Conduct technical auditing, regulatory compliance oversight Ensure gas farm operations comply with safety, environmental, and regulatory requirements. Support risk assessments, management of change (MOC), and safety reviews. Promote safe working practices and challenge unsafe conditions or behaviours. Asset Reliability & Maintenance Develop and maintain strategies to maximise equipment reliability and availability. Provide technical oversight for maintenance activities, inspection programmes, and equipment performance. Identify reliability risks and implement mitigation plans. Support lifecycle management of critical assets, including vessels, pipework, valves, compressors, pumps, instrumentation, and control systems. Operations Support Assist with operational planning, shutdowns, start-ups, and abnormal operating conditions. Ensure operating procedures and technical documentation remain accurate and effective. Engineering Projects & Continuous Improvement Support changes, modifications, and improvement projects from concept through implementation. Lead or support technical improvement initiatives to enhance safety, efficiency, capacity, and sustainability. Support commissioning, testing, and handover of new or modified equipment. Identify opportunities for optimisation and cost reduction. undefined Collaboration & Knowledge Sharing Act as a technical mentor to operational personnel. Share knowledge and promote technical excellence across the organisation. Collaborate with operations, maintenance, engineering, HSE, and project teams. QUALIFICATIONS (Education/Training, Experience and Certifications) IOSH or NEBOSH Gas Safe Certification/Qualification MediGas Certification/qualification, desirable COMPEX awareness award/certification ATEX awareness award/certification Pressure Systems Safety Regulations (PSSR) awareness A level, O Level, GCSE; associate degree or undergraduate degree in business or science related field is preferred Forklift Certification preferred but not essential Spill containment, ADR, IATA, DOT, IMDG training preferred but not essential GMP/GLP training preferred but not essential Valid Driver's License KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES (Those necessary to achieve conformity of products and services) Technical Experience & Industry Knowledge Extensive experience working with gas systems, gas storage, and distribution. Experience leading technical investigations and reliability improvement initiatives. Demonstrated experience supporting hazardous operations, gas systems, pressure equipment, and process safety principles. Knowledge of relevant industry standards, regulations, and asset integrity. undefined Leadership, Communication and Collaboration undefined Previous experience mentoring associates is required. Leadership and decision-making. Ability to influence across multidisciplinary teams. Effective communication and stakeholder management. Customer service focus and ability to work collaboratively. undefined Safety, Risk & Compliance undefined Strong safety and risk awareness. Commitment to operational excellence and continuous improvement. undefined Analytical & Technical Skills undefined Problem-solving and analytical capability. Excellent attention to detail. Proficient in data capture, analysis, and reporting, utilising various IT systems. Proficient in Microsoft Office tools including Word, Excel, and PowerPoint. Able to adapt to emerging best practices and industry innovations. undefined Sustainability & Environmental Responsibility undefined Identify opportunities to reduce gas losses and emissions. Support energy efficiency and sustainability initiatives. Promote environmentally responsible operating practices. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Privacy Policy: We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation. TPBN1_UKTJ

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. The team you will join Our leasehold enfranchisement practice sits within our Residential Real Estate team and comprises fee-earners from both the Residential Real Estate team and the Real Estate Disputes team. The Residential Real Estate team has 70+ members operating out of 6 of our 7 offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of its practice members. We are seeking a Partner who can work across both enfranchisement and technical leasehold residential real estate matters. The leasehold enfranchisement practice is currently made up of two Partners, five fee earners and one assistant, working alongside a secretarial pool. Together the team advise on all aspects of leasehold enfranchisement, both non-contentious and contentious. Beyond the core practice, there are supporting, specialist fee-earners in our corporate and tax teams, which ensure our clients receive a seamless end-to-end enfranchisement service. This role can be based from any of our offices: Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich, Sevenoaks The work you will be doing You will be responsible for growing an existing team with a focus on technical-excellence, outstanding client service and business development. You will be an active contributor to the core management group within the Residential Real Estate team across all offices which is responsible for team strategy and the employee experience. Responsibilities will include: • actively developing the business through existing and new connections, • acting for a range of clients from high end individuals to social landlords on all aspects of leasehold enfranchisement including 1993 Act, 1987 Act and 1967 Act matters, • keeping informed regarding legislative changes, including commonhold proposals, and to provide training and thought leadership across all enfranchisement worktypes, • working alongside and develop relationships with high end property finders, estate agents and brokers, • overseeing and being responsible for the training of all practice members, • developing and implementing the enfranchisement precedent bank including ensuring that best practice and risk management are adopted throughout the work type precedents, • providing a vital interface between the practice members and the management of the overall enfranchisement practice, • being responsible for day to day management of practice members at all levels including recruitment, performance management, managing staff absences and holidays, technical matters that arise on a daily basis, overall team financial and compliance management and motivating the team to perform to the highest standards, • being involved in the strategic management of the wider Residential Real Estate practice, • providing strategic advice to clients and team members on structuring freehold transfers, the grant of leases, lease extension projects and other matters to avoid the application of the 1987 and to identify where a project may not be tax efficient (tax advice is led by our SDLT and CGT specialists; however, it is key to identify where a proposed structure may be not be tax efficient), • setting up volume lease extension projects and thereafter supervising the implementation of such projects Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for The role requires a candidate with a strong following and marketplace presence to be able to actively and effectively grow the practice. • Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues., • Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery., • Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities., • Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding., • Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change., • Demonstrates strong risk management, supports junior staff, upholds Lexcel standards, and maintains high compliance and file review performance., • Strong attention to detail to produce work documentation which is consistently of a high standard, • Professional integrity and a commitment to providing excellent client service, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation As a Birketts colleague, you will be eligible to receive a wide range of benefits: You can find out more on our website: https://www.birketts.co.uk/recognition-reward-benefits/ #J-18808-Ljbffr

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. The team you will join Our leasehold enfranchisement practice sits within our Residential Real Estate team and comprises fee-earners from both the Residential Real Estate team and the Real Estate Disputes team. The Residential Real Estate team has 70+ members operating out of 6 of our 7 offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of its practice members. We are seeking a Partner who can work across both enfranchisement and technical leasehold residential real estate matters. The leasehold enfranchisement practice is currently made up of two Partners, five fee earners and one assistant, working alongside a secretarial pool. Together the team advise on all aspects of leasehold enfranchisement, both non-contentious and contentious. Beyond the core practice, there are supporting, specialist fee-earners in our corporate and tax teams, which ensure our clients receive a seamless end-to-end enfranchisement service. This role can be based from any of our offices: Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich, Sevenoaks The work you will be doing You will be responsible for growing an existing team with a focus on technical-excellence, outstanding client service and business development. You will be an active contributor to the core management group within the Residential Real Estate team across all offices which is responsible for team strategy and the employee experience. Responsibilities will include: • actively developing the business through existing and new connections, • acting for a range of clients from high end individuals to social landlords on all aspects of leasehold enfranchisement including 1993 Act, 1987 Act and 1967 Act matters, • keeping informed regarding legislative changes, including commonhold proposals, and to provide training and thought leadership across all enfranchisement worktypes, • working alongside and develop relationships with high end property finders, estate agents and brokers, • overseeing and being responsible for the training of all practice members, • developing and implementing the enfranchisement precedent bank including ensuring that best practice and risk management are adopted throughout the work type precedents, • providing a vital interface between the practice members and the management of the overall enfranchisement practice, • being responsible for day to day management of practice members at all levels including recruitment, performance management, managing staff absences and holidays, technical matters that arise on a daily basis, overall team financial and compliance management and motivating the team to perform to the highest standards, • being involved in the strategic management of the wider Residential Real Estate practice, • providing strategic advice to clients and team members on structuring freehold transfers, the grant of leases, lease extension projects and other matters to avoid the application of the 1987 and to identify where a project may not be tax efficient (tax advice is led by our SDLT and CGT specialists; however, it is key to identify where a proposed structure may be not be tax efficient), • setting up volume lease extension projects and thereafter supervising the implementation of such projects Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for The role requires a candidate with a strong following and marketplace presence to be able to actively and effectively grow the practice. • Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues., • Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery., • Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities., • Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding., • Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change., • Demonstrates strong risk management, supports junior staff, upholds Lexcel standards, and maintains high compliance and file review performance., • Strong attention to detail to produce work documentation which is consistently of a high standard, • Professional integrity and a commitment to providing excellent client service, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation As a Birketts colleague, you will be eligible to receive a wide range of benefits: You can find out more on our website: https://www.birketts.co.uk/recognition-reward-benefits/ #J-18808-Ljbffr

Position: SHEQ Manager - Water Location: Peterborough (Hybrid Working) Salary Guide: £70,000 - £75,000 Plus Bonus, Car/Allowance & Excellent Package Our client is a Tier 1 D&B Contractor operating predominantly in the water industry who have been awarded a programme of work to deliver non-infrastructure water and wastewater projects for Anglian Water and they are recruiting for a SHEQ Manager to help deliver these projects. They are seeking an experienced, forward-thinking SHEQ Manager to lead Safety, Health, Environment and Quality across the Anglian Water framework which will include major projects of over £100m. This is a leadership role, shaping SHEQ strategy and culture across a major UK water sector programme. Hybrid working is available, with regular presence across regional project sites. Responsibilities will include: • Managing SHEQ risk and delivering best in class performance., • Facilitating the development and implementation of policies, procedures, management systems and risk controls, which will help reduce risk and support a positive SHEQ culture., • Organising audits and supporting the delivery and execution of SHEQ assurance audits., • Improve and maintain SHEQ Management Systems., • Identify and ensure compliance with legislation and management system requirements., • Integrating within the wider project teams to understand day to day challenges., • Supporting the implementation of the Group SHEQ Management Systems., • Working with the client to deliver collaborative approaches to SHEQ., • Exposure to the project management lifecycle of project delivery., • Highlighting opportunity for sustainable solutions., • Trending and analysis of key performance data., • Maintenance of externally certified management systems. Skills, Qualifications & Experience: • Expert knowledge of UK health & safety legislation, CDM Regulations, and HSE guidance, • Advanced experience with SHEQ management systems (e.g. ISO/OHSAS 45001) and audit/assurance processes, • Strong data analysis capability, including trend identification and performance reporting, • Extensive experience in the Construction sector, • Ability to travel to all sites in region, • Experience of large and complex projects £100m+, • Expert knowledge of current and pending HSE Directives for health and safety, • Expert knowledge of current statutory health and safety law in the UK, • Expert knowledge of Construction (Design and Management) Regulations (CDM), • Detailed knowledge of good practice in construction, e.g. HSE guidance and approved codes of practice., • Ability to manage multidisciplinary teams., • Detailed knowledge and experience of OHSAS 45001 (or similar management systems), • Formal qualification in Occupational Safety and Health, e.g. NEBOSH diploma or better., • Membership of recognise H&S Institution to an appropriate level for role., • Construction-related health and safety qualification such as NEBOSH Construction., • Excellent communicator who's comfortable engaging at all levels within the organisation as you will be a member of the Senior Management Team., • Confidence to make decisions whilst recognising when appropriate to escalate issues or concerns., • Excellent Microsoft Office skills especially Visio, Excel and PowerPoint. Desirable: • Strong experience in the water sector., • Detailed knowledge of Process Safety systems., • Ability to collect, analyse and evaluate large volumes of data whilst maintaining data integrity., • Ability to identify trends in data and clearly articulate the issue or findings., • Ability to interpret legislation and Approved codes of Practise., • CSCS card, • Charted membership of IOSH JBRP1_UKTJ

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. The team you will join Our leasehold enfranchisement practice sits within our Residential Real Estate team and comprises fee-earners from both the Residential Real Estate team and the Real Estate Disputes team. The Residential Real Estate team has 70+ members operating out of 6 of our 7 offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of its practice members. We are seeking a Partner who can work across both enfranchisement and technical leasehold residential real estate matters. The leasehold enfranchisement practice is currently made up of two Partners, five fee earners and one assistant, working alongside a secretarial pool. Together the team advise on all aspects of leasehold enfranchisement, both non-contentious and contentious. Beyond the core practice, there are supporting, specialist fee-earners in our corporate and tax teams, which ensure our clients receive a seamless end-to-end enfranchisement service. This role can be based from any of our offices: Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich, Sevenoaks The work you will be doing You will be responsible for growing an existing team with a focus on technical-excellence, outstanding client service and business development. You will be an active contributor to the core management group within the Residential Real Estate team across all offices which is responsible for team strategy and the employee experience. Responsibilities will include: • actively developing the business through existing and new connections, • acting for a range of clients from high end individuals to social landlords on all aspects of leasehold enfranchisement including 1993 Act, 1987 Act and 1967 Act matters, • keeping informed regarding legislative changes, including commonhold proposals, and to provide training and thought leadership across all enfranchisement worktypes, • working alongside and develop relationships with high end property finders, estate agents and brokers, • overseeing and being responsible for the training of all practice members, • developing and implementing the enfranchisement precedent bank including ensuring that best practice and risk management are adopted throughout the work type precedents, • providing a vital interface between the practice members and the management of the overall enfranchisement practice, • being responsible for day to day management of practice members at all levels including recruitment, performance management, managing staff absences and holidays, technical matters that arise on a daily basis, overall team financial and compliance management and motivating the team to perform to the highest standards, • being involved in the strategic management of the wider Residential Real Estate practice, • providing strategic advice to clients and team members on structuring freehold transfers, the grant of leases, lease extension projects and other matters to avoid the application of the 1987 and to identify where a project may not be tax efficient (tax advice is led by our SDLT and CGT specialists; however, it is key to identify where a proposed structure may be not be tax efficient), • setting up volume lease extension projects and thereafter supervising the implementation of such projects Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for The role requires a candidate with a strong following and marketplace presence to be able to actively and effectively grow the practice. • Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues., • Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery., • Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities., • Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding., • Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change., • Demonstrates strong risk management, supports junior staff, upholds Lexcel standards, and maintains high compliance and file review performance., • Strong attention to detail to produce work documentation which is consistently of a high standard, • Professional integrity and a commitment to providing excellent client service, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation As a Birketts colleague, you will be eligible to receive a wide range of benefits: You can find out more on our website: https://www.birketts.co.uk/recognition-reward-benefits/ #J-18808-Ljbffr

Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. The team you will join Our leasehold enfranchisement practice sits within our Residential Real Estate team and comprises fee-earners from both the Residential Real Estate team and the Real Estate Disputes team. The Residential Real Estate team has 70+ members operating out of 6 of our 7 offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of its practice members. We are seeking a Partner who can work across both enfranchisement and technical leasehold residential real estate matters. The leasehold enfranchisement practice is currently made up of two Partners, five fee earners and one assistant, working alongside a secretarial pool. Together the team advise on all aspects of leasehold enfranchisement, both non-contentious and contentious. Beyond the core practice, there are supporting, specialist fee-earners in our corporate and tax teams, which ensure our clients receive a seamless end-to-end enfranchisement service. This role can be based from any of our offices: Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich, Sevenoaks The work you will be doing You will be responsible for growing an existing team with a focus on technical-excellence, outstanding client service and business development. You will be an active contributor to the core management group within the Residential Real Estate team across all offices which is responsible for team strategy and the employee experience. Responsibilities will include: • actively developing the business through existing and new connections, • acting for a range of clients from high end individuals to social landlords on all aspects of leasehold enfranchisement including 1993 Act, 1987 Act and 1967 Act matters, • keeping informed regarding legislative changes, including commonhold proposals, and to provide training and thought leadership across all enfranchisement worktypes, • working alongside and develop relationships with high end property finders, estate agents and brokers, • overseeing and being responsible for the training of all practice members, • developing and implementing the enfranchisement precedent bank including ensuring that best practice and risk management are adopted throughout the work type precedents, • providing a vital interface between the practice members and the management of the overall enfranchisement practice, • being responsible for day to day management of practice members at all levels including recruitment, performance management, managing staff absences and holidays, technical matters that arise on a daily basis, overall team financial and compliance management and motivating the team to perform to the highest standards, • being involved in the strategic management of the wider Residential Real Estate practice, • providing strategic advice to clients and team members on structuring freehold transfers, the grant of leases, lease extension projects and other matters to avoid the application of the 1987 and to identify where a project may not be tax efficient (tax advice is led by our SDLT and CGT specialists; however, it is key to identify where a proposed structure may be not be tax efficient), • setting up volume lease extension projects and thereafter supervising the implementation of such projects Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. What we are looking for The role requires a candidate with a strong following and marketplace presence to be able to actively and effectively grow the practice. • Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues., • Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery., • Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities., • Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding., • Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change., • Demonstrates strong risk management, supports junior staff, upholds Lexcel standards, and maintains high compliance and file review performance., • Strong attention to detail to produce work documentation which is consistently of a high standard, • Professional integrity and a commitment to providing excellent client service, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation As a Birketts colleague, you will be eligible to receive a wide range of benefits: You can find out more on our website: https://www.birketts.co.uk/recognition-reward-benefits/ #J-18808-Ljbffr

Overview Join our team as an After Sales & Technical Support specialist, where your expertise will be used to support our UK wide dealer network. You will be looking after all elements of After Sales within our business including technical support for our dealers and customers, warranty policies and procedures, supporting our field based sales team providing expert assistance, troubleshooting with strong communication skills to develop and build on existing relationships. Duties Respond promptly to dealer and customer inquiries via phone, email, or chat, delivering clear and effective technical support. Diagnose and resolve technical issues related to products or services, guiding dealers through troubleshooting steps. Coordinate with internal members of the team to ensure the flow of information and communication is passed to the correct people. Conduct technical training with our dealer network, this could be updating existing dealers with new technical information or training a new dealer who is now retailing our product. Maintain detailed records of both dealer and customer interactions, issues, and resolutions using Microsoft Office tools Excel, Word and CRM. Manage service tickets efficiently, prioritising tasks based on urgency and impact. Manage our demonstration fleet ensuring maintenance and repairs are carried out to keep the fleet up to date and ready for use at any one time. Manage the refurbishment of our used machinery programme, machinery will be refurbished to manufacturer standards. The machinery is then retailed through our own website. Skills Excellent presentation skills with the ability to communicate technical information clearly and confidently. Knowledge of engineering including service and repairs, hydraulics, battery maintenance and repairs. Electric vehicle maintenance and repairs, diagnostics and problem solving, Strong customer service skills, as working with dealer, customers, and a hands on approach is vital. Effective communication skills in English, both verbal and written, to liaise with diverse audiences. Proficiency in Microsoft Office Suite, especially Excel for data tracking and reporting. Solid understanding of IT concepts, hardware, software troubleshooting, and network basics. Exceptional organisation skills with the ability to manage multiple tasks efficiently within tight deadlines. Good time management skills to prioritise support requests effectively. Full training will be given to the successful candidate. TPBN1_UKTJ

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre • Achieve personal KPIs and revenue objectives with target customers, • Accurately identify parts to meet the customer sales requirements, • Utilise all product promotions effectively to achieve specific targets set, • Identify and leverage potential sales opportunities within customer base, • Maintain own product knowledge and awareness of competitor activity, • Build strong working relationships with customers through regular contact with them on the phone and via face to face visits, • Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice, • Provide timely communication to customer on their credit status, • Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service, • Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales, • Handle incoming calls and customer enquiries within KPIs, using the approved greeting, • Ensure the proper and accurate use of all systems to search and order parts, • Complete all required documentation accurately and promptly, • Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? • A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment, • Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment, • Passion for providing a great customer service experience, • Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders, • A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis, • Excellent attention to detail and accurate record-keeping, • IT literate, preferably with a good working knowledge of MS Excel, • A passion for the automotive industry JBRP1_UKTJ

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

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