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Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The work you will be doingWe are seeking a Senior Legal Technologist with strong HighQ experience to join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites and portals, configure workflows and dashboards, and support technology-enabled legal service delivery. The successful candidate will bring hands-on HighQ administration and solution design experience, strong stakeholder management skills and a practical understanding of legal service delivery. Experience with HighQ, Publisher, forms, workflow automation, permissions, dashboards, Microsoft 365 and wider legal technology platforms would be highly advantageous.Main Responsibilities include:Design, configure and implement HighQ sites, client portals, matter workspaces and collaboration platforms.Develop workflow-enabled solutions using HighQ forms, tasks, notifications, alerts and automation capabilities.Configure permissions, groups, access models, governance controls and security settings in line with firm policy.Create dashboards, reporting views and management information to support matter delivery and client transparency.Maintain HighQ development standards, reusable templates, site structures and platform documentation.Support HighQ troubleshooting, enhancement requests, user queries and continuous improvement activity.Gather requirements from legal teams and translate legal or operational needs into practical technology solutions.Support implementation of legal technology tools across practice groups and client teams.Contribute to solution design for document automation, workflow automation, contract lifecycle management, collaboration platforms, knowledge solutions, AI tools and matter management technologies.Work with IT, information security and third party vendors to ensure solutions are secure, scalable and supportable.Test, iterate and document solutions before and after launch.Identify opportunities to improve legal service delivery through better use of technology, data and automation.Support innovation pilots, proof-of-concept projects and client-facing technology demonstrations.Deliver user training, guidance materials, quick reference guides and show-and-tell sessions.Promote adoption by explaining technology benefits in practical, lawyer-friendly and client-focused terms.Track usage, adoption and value delivered by legal technology solutions.Facilitate discovery workshops with partners, lawyers, business services teams and clients.Act as a trusted adviser to legal teams on the use of HighQ and other legal technology platforms.Support client pitches, panel responses and demonstrations where technology-enabled delivery is a differentiator.Prepare clear recommendations, implementation plans and progress updates for senior stakeholders.Build confidence in HighQ through practical, commercially aware and lawyer-friendly advice.Support HighQ platform governance, administration and housekeeping.Maintain documentation, design standards and best practice guidance for HighQ and other legal technology solutions.Ensure solutions are aligned with information security, data protection, confidentiality and professional services requirements.Monitor platform performance, enhancement requests, risk issues and user feedback.Coach and mentor junior legal technologists, innovation analysts or operational colleagues on HighQ design, build and governance standards.Develop training materials, playbooks, quick reference guides and show-and-tell content to improve adoption and consistency.Promote continuous improvement by capturing lessons learned, user feedback and opportunities for reuse or automation.Support the development of a mature, scalable legal technology operating model across the firmPlease note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forHighQ Administrator or equivalent platform certification would be highly desirable. Demonstrable hands-on HighQ experience is essential.Experience in a law firm, legal technology consultancy, alternative legal services provider, in-house legal operations team or professional services environment.Ability to understand legal processes, define requirements, map user journeys and design practical technology solutions.Comfortable configuring platforms, testing solutions, documenting builds and working with IT or vendor teams.Familiarity with legal workflows, matter management, document processes, collaboration models and client service delivery.Able to plan, prioritise and deliver multiple technology workstreams while managing dependencies and stakeholders.Strong written and verbal communication, including user guidance, training materials, demos and senior stakeholder updates.Ability to use reporting and usage information to assess adoption, value and areas for improvement.Understands law firm economics, client expectations, risk management and the importance of technology-enabled value delivery.Hybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

Financial Services Administrator Outskirts of Norwich Due to rural location, you will need to drive 25,000 - 35,000 Doe + Bonus and Benefits Hybrid working, 2 days from home offered after initial training Polkadotfrog are delighted to be working with a highly respected Financial Services business, supporting them in their search for a Financial Services Administrator to join their friendly and supportive team. This is a fantastic opportunity for an experienced Financial Services Administrator to join a thriving, wellbeing-led business that prides itself on being genuinely client-focused. The Financial Services Administrator will be joining a close-knit team, where people are valued, supported and given the tools and opportunities to succeed. As the Financial Services Administrator, you will already have experience in a similar position, ideally within an IFA or Wealth Management environment. Youll play an important role in supporting a busy client services team, helping to ensure everything runs smoothly and clients receive an excellent level of service. Key responsibilities as the Financial Services Administrator: Day-to-day general office duties including answering calls, scanning, filing etc. Updating the internal task management system Managing appointments and greeting visitors Preparing client letters and illustrations Requesting plan information and assisting with preparations for client meetings Producing portfolios for clients Completing online submissions for pension and investment applications Key Experience needed: Previous experience within a Financial Services Administration role, specifically within an IFA or Wealth Management environment Familiarity with FS platforms such as Intelliflo, Xplan etc. Excellent attention to detail, particularly when gathering data and preparing valuation reports Strong written communication skills, with experience producing professional emails and letters If youre an experienced Financial Services Administrator looking for your next opportunity with a business that values its people as much as its clients, this could be a fantastic next step for you. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. INDH

Are you a detail-oriented and organised individual with a passion for getting it right first time? Are you interested in data entry and database management systems, with a keen eye for spotting errors and discrepancies? If so, we have an exciting opportunity for you to join our team as a Survey Input Administrator! As our Survey Input Administrator, you will be an integral part of our Operations team, responsible for transferring survey information, technical specifications and product information on our bespoke internal systems. You will play a crucial role in ensuring that our installations are executed seamlessly, leaving our customers delighted with their home improvements. Key Responsibilities: Accurate input of data to timely deadlines Reporting directly to our Central Survey Manager Maintain records and documentation. Managing on hold surveyors with surveyors gaining swift resolution to release orders. Quality checking workflow to guarantee nil input errors and nil remakes for production. Liaising with internal and external customers and surveyors Scanning and all relevant admin duties Key Skills: Strong organisational and time-management skills. Excellent communication and interpersonal abilities. Customer-focused mindset with a commitment to delivering outstanding service. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Knowledge of depot operations and administration is a plus, however full training will be given Benefits Package: Competitive salary Pension 31 days holiday, increasing with service, plus have your birthday off Paid time off annually to volunteer Comprehensive health & well-being benefits, heavily discounted gym memberships and free access to mental health first aiders Heavily discounted group discount scheme on all products Group Perks and freebies on days out, cinema, theatre, eating in and out, mobile phones, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team Career development and continuous learning opportunities Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website. Thank you for your understanding Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

We're recruiting on behalf of our client, for an organised and personable Recruitment Administrator to join their busy recruitment team on a temporary basis. In this role, you'll provide essential administrative support across the recruitment process, helping to ensure a smooth and positive experience for candidates and hiring managers alike. If you're someone who thrives in a fast-paced environment, has a keen eye for detail and enjoys supporting people through every stage of the recruitment journey, this could be the role for you. Hybrid working may be considered for up to two days a week once trained and undertaking certain duties. What you'll be doing: Drafting job adverts for review Arranging interviews with candidates and hiring managers Preparing conditional offer letters and completing pre-employment recruitment checks Arranging start dates for new starters Responding to general enquiries via telephone, email and face to face Supporting at in-person recruitment events Data entry and retrieval for vacancies, applicants and colleagues using the Electronic Staff Records (ESR) systemWhat we're looking for: Previous recruitment and customer service experience Experience using applicant tracking systems or staff record systems Excellent attention to detail, particularly when handling candidate and employee information Good working knowledge of Microsoft Office (Word, Outlook, Excel) Strong organisational skills with the ability to manage multiple priorities Confident communication skills and a professional, approachable manner Ability to work both independently and as part of a teamThis is a fantastic opportunity to join a busy recruitment team where your organisational skills and people-focused approach will make a real difference to the candidate experience. Perfect for someone available immediately and looking to build on their recruitment administration experience. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

My client is one of the county’s leading employers, with excellent opportunities for both personal and financial progression with a history of facilitating the growth of their staff, their reputation is second to none. As a reputable Financial Planning firm, they are looking to grow their existing team of administrative professionals who support their team of Advisers. This is an excellent opportunity to build your career in Employee Benefits within a supportive company offering a clear career development plan. Whether you aim to progress towards becoming a Client Consultant or deepen your expertise as an Employee Benefits Administrator, my client will support your ambitions every step of the way. You’ll be: Working on a portfolio of corporate clients within my clients Employee Benefits Team, supporting the delivery and ongoing servicing of a range of group risk, individual & business protection, and workplace pension schemes. Your role will involve: • You will assist with the preparation of reports, market reviews, and provider research in advance of client meetings., • You will support my clients Consultants/Advisers by ensuring all documentation and reports are complete and accurate., • You will complete post-meeting follow-ups, including liaising with clients and providers to process new business such as group scheme installations, renewals, and amendments., • You will maintain and update client records and scheme administration systems, ensuring data integrity and compliance with regulatory standards., • You will recommend and implement improvements to internal systems and processes to enhance client service delivery., • You will organise and supporting every client interaction efficiently and professionally, in line with company standards, ensuring all tasks are completed prior to Consultant/Adviser review. About you: • Ideally, you will already have or be willing to study towards a relevant Employee Benefits or Financial Planning qualification (such as CII’s R0 exams or Group Risk specific qualifications)., • You will have at least 2 years’ experience in a Financial Services administration role—preferably in an IFA, consultancy, or insurer environment, with exposure to group pensions or employee benefits schemes., • A strong understanding of the financial services market and regulatory environment, including key product areas like group life, income protection, business protection, critical illness and workplace pensions, is essential. Training & Development: • You’ll receive structured training, combining on-the-job learning with private study and professional qualifications., • We’ll support your technical growth while also developing your professional and client-facing skills. Benefits My client offer an excellent remuneration, with a benefits package including a pension, a cashplan scheme, and company sick pay. My client provide training support to undertake professional qualifications for further promotional prospects This role will be based in my clients newly refurbished office in the heart of Norwich. Flexible working opportunities. 25 days holiday Death in Service 3 x Salary Annual pay review (April) Discretionary annual group bonus Social events