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  • Spa Therapist (Maternity Cover)
    Spa Therapist (Maternity Cover)
    3 hours ago
    £18609 yearly
    Part-time
    London

    Join Firmdale Hotels' prestigious Soholistic Spa team as a Part-Time Spa Therapist (3 days per week) on a 12-month fixed-term maternity cover contract, and embark on a rewarding career defined by luxury, excellence and exceptional service. At Firmdale, we redefine hospitality by offering a unique and unforgettable experience in each of our eight London properties, including the iconic Ham Yard Hotel. As a Spa Therapist, you'll work closely with our Spa Manager to deliver exceptional treatments to our esteemed in-house guests and VIP clientele. From indulgent massages and rejuvenating facials to flawless manicures, pedicures, and waxing services, you'll cater to every aspect of our guests' relaxation and beauty needs. This is a Part time role, 3 days per week. Responsibilities: • Perform a diverse range of treatments across all eight London properties, ensuring each guest receives the utmost care and attention., • Demonstrate a comprehensive understanding of our treatment packages and offerings, guiding guests towards personalised experiences., • Cultivate strong, professional relationships with guests to foster loyalty and contribute to the growth of our client base., • Expertly recommend retail products tailored to guests' preferences and effectively close sales to enhance their at-home wellness routines., • Strive to meet and exceed sales targets established by the Spa Manager, showcasing your dedication to success., • Extend a warm and inspiring welcome to all guests, setting the tone for their spa journey from the moment they arrive., • Collaborate with the Spa Receptionist to manage daily bookings seamlessly, ensuring a smooth and efficient operation., • Assist the Spa Manager with administrative tasks such as stock inventory to uphold our standards of excellence., • Provide support to the Spa Receptionist as needed, contributing to the overall success of our spa operations. What you Need: • Proven experience as a Spa Therapist in a 5-star hotel or luxury spa environment, demonstrating your commitment to exceptional service., • Possess NVQ Level 3 in Spa Therapy or an equivalent qualification, showcasing your dedication to professional development., • Exhibit a passion for customer service and a relentless pursuit of exceeding guests' expectations at every opportunity., • Showcase extensive knowledge of various treatments and techniques, delivering flawless services in line with our training standards., • Display a strong understanding of anatomy and physiology, ensuring the safety and well-being of our guests throughout their spa experience., • Communicate effectively with guests and colleagues, demonstrating excellent interpersonal skills., • Excel in time management, maintaining efficiency and precision in a fast-paced environment., • Pay meticulous attention to detail, driven by a commitment to delivering unparalleled standards of excellence., • Thrive in a collaborative team environment, contributing positively to collective success., • Demonstrate resilience and determination, consistently striving for perfection in all aspects of your role., • Uphold a high standard of personal presentation, reflecting the sophistication and elegance of Firmdale Hotels. What We Offer: • Competitive annual salary of £ 18,609.00 plus service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Barista / all rounder
    Barista / all rounder
    1 month ago
    Part-time
    Gunnersbury, Hounslow

    Job Summary ARISTA COFFEE / Kew Bridge We are seeking a passionate and dedicated experienced Barista to join our dynamic team in ARISTA. As a Barista, you will play a vital role in creating a welcoming atmosphere for our customers while expertly preparing and serving high-quality beverages. Your attention to detail and commitment to excellent customer service will ensure that every guest leaves with a smile. Also We are seeking a dedicated and enthusiastic Kitchen Team Member to join our dynamic kitchen team. In this role, you will play a vital part in ensuring that our kitchen operates smoothly and efficiently, contributing to the overall success of our culinary offerings. You will be responsible for food preparation, maintaining cleanliness, and adhering to food safety standards while working collaboratively with your team. Responsibilities ResponsibilitiesPrepare and serve a variety of Coffee, hot and cold beverages, including coffee Art, tea, and specialty drinks.Maintain cleanliness and organisation of the workspace, ensuring compliance with food safety standards.Handle cash transactions accurately and efficiently, ensuring proper cash management.Manage time effectively to ensure prompt service during busy periods.Collaborate with team members to maintain a positive working environment and achieve daily goals.Participate in food preparation tasks as needed, ensuring all items are fresh and presented well.Assist in the preparation of food items according to established recipes and standards.Assist customers with their orders, providing recommendations and answering any questions they may have about the menu.Maintain high standards of food safety and hygiene throughout all kitchen operations.Help keep the kitchen area clean and organised, including washing dishes and sanitising surfaces.Support the team by managing time effectively to ensure timely service during busy periods.Perform basic maths calculations for portioning and inventory management.Collaborate with team members to ensure a positive working environment and efficient workflow.QualificationsPrevious experience in a café or similar environment is preferred but not essential. Strong time management skills to handle multiple tasks efficiently in a fast-paced setting. Basic maths skills for handling cash transactions and managing orders accurately. Knowledge of food safety practices is an advantage. A passion for coffee and customer service, with the ability to engage positively with customers. Ability to work flexible hours, including weekends and holidays as required. Join us in delivering exceptional experiences to our customers while honing your skills in the art of coffee making! Knowledge of food safety practices is essential for maintaining a safe kitchen environment.Basic maths skills are required for measuring ingredients and managing portions accurately.Previous or a similar role is advantageous but not essential.Strong time management skills to handle multiple tasks efficiently in a fast-paced setting.A willingness to learn and adapt within a team-oriented environment is highly valued.Join us as a Barista/All rounder and Kitchen Team Member and contribute to creating exceptional coffee beverage & dining experiences for our guests! Job Types: Full-time, Part-time Benefits: Discounted or free foodEmployee discountWork Location: In person

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