Customs compliance jobs in TwickenhamCreate job alerts

Job description: Lead the development and execution of the national customs growth strategy by driving new business acquisition, expanding existing customer partnerships, and collaborating across the organization to deliver innovative customs and trade compliance solutions.\n\n \n\n\n How you create impact\n \n • Develop and execute the corporate customs business development strategy aligned with country growth object...\n \n\n \n ZIPC1_UKTJ

Our client is looking for an experienced Quality & Compliance Executive to join their team at their London Heathrow office. This is an excellent opportunity for someone with a strong quality and compliance background who enjoys improving processes, maintaining high standards, and driving continuous improvement through digital solutions.Duties:Support the delivery of quality and compliance processes across the business.Conduct internal audits across UK offices and assist with external accreditation audits.Manage quality management systems (QMS), incident reporting and corrective actions.Some travel to other UK offices and client site visitsCarry out root cause analysis and implement preventative improvements.Monitor compliance, identify risks and recommend process enhancements.Deliver training and compliance presentations to internal teams.Produce reports, analyse data and maintain accurate records in line with ISO standards.Work closely with managers across the business to promote quality and compliance best practice.Experience required:Minimum 2 years' experience in a quality or compliance role.Strong knowledge of Microsoft Office and digital business systems.Experience with data analysis, reporting and document management.Excellent communication and organisational skills.Able to manage multiple priorities and work independently.Proactive, detail-oriented and committed to continuous improvement.Experience with ISO 9001 Quality Management Systems.HMRC Customs & Compliance knowledge.Aviation Security experience is advantageous.TPBN1_UKTJ

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n The Operations Coordinator position is responsible quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. \n \n Air freight experience is required for this role. \n \n Essential Job Functions \n\n • Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.\n, • Prepares documents necessary to complete export, import and customs clearance process\n, • Track and trace cargo as necessary to insure proper movement and delivery.\n, • Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing\n, • Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).\n, • Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.\n, • Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.\n, • KPI adherence – DNI / LNR / Cost accuracy / ROTP\n, • Ensure Compliance in line with company standers.\n, • Other Duties as assigned.\n\n \n Education & Experience: \n\n • 2 years experience in air freight operations.\n\n \n Physical Duties & Requirements \n\n • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components\n, • Sitting for extended periods of time\n, • Walking within the warehouse and inspecting freight\n\n \n Other Skills & Abilities \n\n • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.\n, • Must have strong verbal and written communication skills.\n, • The ability to work in a fast-paced environment.\n, • Strong organizational skills are required, due to the high volume and demands of the position.\n, • Strong knowledge of Microsoft word and excel.\n, • Other duties as assigned.\n\n \n Disclaimer: \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. \n \n Recruitment Agency Policy \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and Crane Worldwide Logistics will not be liable for any associated placement fees. \n We appreciate your cooperation in respecting this policy.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. \n \n About the Role: \n The global supply chain of racks are becoming increasingly challenging due to several factors. We are growing our cloud services team to be more focused on the global movement of cloud infrastructure hardware — server racks, networking gear, and associated IT equipment — between manufacturing sites, integration facilities, and data centers worldwide. This cargo is dense, high value, often oversized, and increasingly subject to export and dangerous goods regulation. \n \n The Capacity Planning Manager owns the air freight network strategy that keeps this cargo moving reliably: forecasting demand, securing the right mix of freighter and charter capacity and BSAs, and \n optimizing how that capacity is used across our priority lanes. \n \n Network & Capacity Strategy \n Develop rolling capacity forecasts (weekly/monthly/quarterly) by lane, reconciling customer \n project pipelines (data center builds, hardware refresh cycles, decommission projects) with \n available air cargo capacity.This is done in conjunction \n\n • Build and maintain capacity plans across priority corridors — Asia Pacific intra-regional, China–\n, • North America, China–Northern Europe, and Middle East gateways — adjusting for\n, • seasonality, GRIs, and project-driven demand spikes.\n, • Model dynamic load factor (weight- and volume-constrained utilization) for rack and crate\n, • shipments, given their density and irregular dimensions, to right-size ULD/pallet builds and\n, • avoid both spoilage and stuck freight. Identify when scheduled freighter capacity is insufficient and recommend charter or ACMI\n, • solutions for large or time-critical moves.\n\n \n Carrier & Partner Management \n\n • Negotiate and manage Block Space Agreements (BSAs) and allocation agreements with\n, • freighter operators and combination carriers across core lanes.\n, • Maintain relationships with charter brokers, GSAs, and ACMI providers to flex capacity for\n, • surge or out-of-gauge (OOG) shipments.\n, • Track spot rate movements, GRI announcements, and peak season surcharges; advise\n, • commercial teams on rate exposure and contract timing.\n, • Vet ground handling capability at gateway airports (ramp equipment, forklift/crane capacity,\n, • climate control) for heavy and oversized rack shipments.\n, • Translate customer shipment plans into booking instructions, balancing chargeable weight optimization against transit time and cost targets.\n, • Coordinate with packaging/crating teams on shock, vibration, and climate requirements specific to server hardware, and ensure crate/pallet dimensions are compatible with available aircraft types (including nose-loading freighters for tall or long cargo).\n, • Build contingency plans for capacity disruption (mechanical, weather, geopolitical) on critical lanes, including pre-cleared backup routings.\n, • Monitor and report on load factor, on-time performance, and capacity utilization against plan.\n\n \n Compliance & Risk \n Maintain working knowledge of dangerous goods regulations relevant to IT hardware (e.g., \n UN3480/3481 lithium-ion battery shipments) and ensure bookings reflect correct DG handling. \n Stay current on export control requirements affecting high-performance computing and AI \n accelerator hardware, and flag shipments requiring licensing or restricted routing. \n\n • Partner with customs/trade compliance on HS classification and import documentation for IT\n, • and networking equipment.\n, • Support insurance and security protocols appropriate to high-value cargo.\n, • Cross-Functional Coordination\n, • Act as the primary capacity liaison between Control Tower across region and Operational\n, • teams and carriers.\n, • Provide capacity visibility and constraints input into customer-facing quotes and project\n, • timelines before commitments are made.\n, • Partner with finance on capacity-related cost forecasting and carrier contract economics\n\n \n Required Qualifications \n\n • 5+ years in air freight capacity planning, network planning, or carrier management, ideally\n, • within a forwarder, airline, GSSA, or shipper logistics team.\n, • Demonstrated fluency with industry mechanics: spot rates, GRIs, chargeable weight, load\n, • factor, allocation/BSA structures.\n, • Experience managing capacity across at least one of: Asia Pacific, transpacific, or Asia–\n, • Europe trade lanes.\n, • Strong analytical and forecasting skills; comfortable building and maintaining capacity models\n, • in Excel or BI tools.\n, • Track record negotiating directly with carriers, GSAs, or charter brokers.\n\n \n Preferred Qualifications \n • Experience with oversized/out-of-gauge cargo planning or project/charter logistics. \n • Familiarity with dangerous goods regulations for lithium battery–containing equipment. \n • Exposure to data center, IT hardware, or high-value/high-tech vertical logistics. \n • Working knowledge of export control regimes affecting semiconductors or AI/HPC hardware. \n • Experience standing up network capacity strategy for a new business line or trade lane. \n \n Disclaimer: \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. \n \n Recruitment Agency Policy \n At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. \n \n Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. \n \n We appreciate your cooperation in respecting this policy. \n

Would you like to join a leading organic food business with over 30 years of experience and an established portfolio of brands? With ambitious growth plans across wholesale, retail, supermarket, and online channels, the business is looking for an experienced and hands-on Supply Chain & Logistics Manager to take ownership of key stock, import, warehousing, transport, and logistics activities. \n \n The Role: \n\n • Coordinate the end-to-end supply chain across inventory, imports, warehousing, transport and outbound logistics.\n, • Ensure accurate stock levels across all warehouses, with a strong focus on stock ageing, shelf life and batch control.\n, • Manage slow-moving and obsolete inventory and support stock forecasting alongside Sales and Finance.\n, • Liaise with suppliers and freight forwarders to coordinate freight bookings and inbound deliveries.\n, • Oversee customs clearance and ensure accurate import documentation and compliance with relevant food import regulations.\n, • Work with the Operations team to ensure export documentation is accurate for international customers.\n, • Drive improvements in transport and logistics, including negotiating and planning to reduce freight costs.\n, • Develop and track key supply chain KPIs, including service levels, inventory turnover, pallet volumes, overstocks, missed sales and freight costs.\n, • Lead and develop a team of one Stock Controller and one Senior Operations Administrator.\n\n \n About You: \n\n • 3–5+ years' experience within Supply Chain, Logistics or Operations, ideally within FMCG.\n, • Strong experience across stock control and inventory management.\n, • Proven experience managing imports, international freight and customs processes.\n, • Understanding of food industry compliance and traceability requirements.\n, • Experience working with ERP systems, ideally NetSuite or a similar platform.\n, • Strong organisational skills with excellent attention to detail.\n, • A hands-on, proactive approach with the ability to solve problems and improve processes.\n, • Commercially aware, with a strong focus on cost control and operational efficiency.\n, • Confident managing suppliers, freight forwarders and external logistics partners.\n, • Experience managing or developing a small team would be beneficial.\n, • Comfortable working in a growing, fast-paced business where you can make a tangible impact.\n\n \n If this sounds like the right opportunity for you, I'd love to tell you more. \n Find out more about this opportunity or discuss how we can support your next career move, by getting in touch today. \n \n Email: Shelley.burnand@advocate-group.co.uk \n Phone: 07537 163606 \n \n We look forward to receiving your application. \n \n The Advocate Group is a leading recruitment partner to the FMCG and consumer products sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of race, sex, disability, religion or belief, sexual orientation, or age. By applying for this role, you agree to our Privacy Policy, which can be found on our website. The Advocate Group is acting as an employment agency in relation to this vacancy. \n

Our client is looking for an experienced ocean import & pricing coordinator. Location is Heathrow Salary £38-43k Outline of the role : Manage import sea freight shipments from origin to final delivery while supporting the commercial team with ocean freight pricing, quotations, and carrier rate management. The successful candidate will ensure efficient shipment execution, maintain strong relationships with carriers and suppliers, and provide competitive pricing solutions to customers. Ocean Import Operations Manage end-to-end ocean import shipments from booking through delivery. Coordinate with overseas agents, shipping lines, hauliers, warehouses, and customers. Monitor shipment progress and proactively communicate updates to clients. Arrange customs clearance and ensure compliance with UK import regulations. Prepare and review shipping documentation Resolve shipment delays, discrepancies, and service issues. Ensure all operational files are completed accurately and within company KPIs. Maintain accurate shipment records in the freight management system. Verify supplier invoices and approve operational costs. Pricing & Commercial Responsibilities Prepare competitive ocean freight import quotations for customers and sales teams. Negotiate rates with shipping lines, NVOCCs, and overseas agents. Maintain carrier tariffs, contract rates, and surcharge updates. Analyse market conditions and carrier pricing trends. Support tender submissions and customer RFQs. Calculate freight costs, local charges, customs fees, and delivery costs. Ensure pricing accuracy and profitability targets are achieved. Develop and maintain relationships with carriers and service providers. Promote use of Cargowise functions for quotations to help towards paperless operations

Our client close to Heathrow is looking for a Project Cargo Manager to join their team.Job Description Task Manage all day to day Project Management for operations Identify and engage new business targets in the Project Cargo industry Maintain ownership of all Project Cargo enquiries for the defined region Support overseas requests in a timely manner Execute and coordinate RFQs with customers and service provider Supervise load and discharge operation Supervise documentation Ensure that all shipments are being properly tracked in our systems Develop the regional infrastructure for Project Cargo including but not limited to: port terminal and equipment accessibility Assist in creating a Project Cargo Toolkits including pricing methodology for repetitive services like surveys, port handling, customs formalities etc. Involved in defining operational procedures and customer KPIs Continuously explore commercial and operational improvement opportunities Initiate and sustain service provider relationships in the region Drive / develop the Air Charter product / awareness Source, initiate and attend regular meetings with local vendors Engage GEO Leadership in the defined Region for continued support Report progress to the GEO Leader and involved DMs on quote status, revenue accrued and business development Attend workshops, conferences and group meetings as required Travel domestically and within Europe as required Train staff on Project Cargo fundamentals and best practice. Adapt to the latest trends in safe cargo handling and international trade Train, counsel and mentor branch staff, especially the Branch Project Cargo Coordinator on Project Cargo procedures Adhere to all Health and Safety procedures (Any other specific regional task to be added)Focus Areas Day to day operational management Budget Revenue Budget Expense Business Development Accounting Compliance Service Providers Personnel development GEO Engagement Health & Safety Systems & ToolsQualifications Previous Project Cargo related experience Experience of handling over-dimensional loads via land, barge, rail, air and ocean modes of transport or storage Establish network within the Air Charter industry Extensive knowledge of Air Charter contracts Established network of Project Cargo industry contacts Diplomacy and commercial awareness Geographic and political understanding of the region Knowledge of operational process standards and procedures within the project cargo industry Knowledge of permits, import/export regulations, applications and procedures including surveys and any other governmental regulations applicable for the Project Cargo industryQualities Innovative and constantly seeking improvement on current processes Excellent oral and written communication skills (English) Organized and detail-oriented Strong problem solving and analytical skillset Persuasive, ambitious, self-motivated and result oriented Sense of urgency, integrity and formality Positive attitude, integrity and ongoing commitment Strong customer service skills and ability to build rapportAdditional Information Excellent benefits The hours are 9am to 5.30pm Monday to Friday Salary based on experience* We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful.TPBN1_UKTJ

Air Import Operator Hounslow, TW4 £14.00 per hour Full-Time | 4 on 4 off | 7:00am – 7:00pm Join a Global Leader in LogisticsCentric Talent is currently recruiting for an experienced Air Import Operator to join our client's busy Air Operations team based at their Heathrow Gateway in Hounslow (TW4). Our client is one of the world's leading logistics providers, operating in over 170 countries with more than 110,000 employees across 1,300 locations worldwide. They deliver innovative supply chain solutions across air, ocean, road and contract logistics, placing customer service and operational excellence at the heart of everything they do. This is an excellent opportunity for an experienced Air Import professional to join a global organisation offering a fast-paced and rewarding working environment. The RoleAs an Air Import Operator, you will play a key role in coordinating international import shipments, ensuring documentation is completed accurately, customs requirements are met, and customers receive a first-class service throughout the shipping process. Key Responsibilities - Coordinate and manage air import shipments from arrival through to final delivery - Prepare and process Air Waybills (AWBs), customs entries and all required import documentation - Ensure all customs documentation is completed accurately and in line with current regulations - Liaise with customers, airlines, overseas agents and internal departments to provide shipment updates - Track and monitor import shipments, resolving any issues quickly and professionally - Maintain accurate shipment records and operational data - Ensure compliance with customs legislation, aviation security requirements and company procedures - Deliver excellent customer service while managing multiple shipments and deadlines What We're Looking For We're looking for an experienced Air Import professional who enjoys working in a fast-paced freight forwarding environment. Essential Skills & Experience - Previous experience within Air Freight Import Operations - Good understanding of import procedures and customs documentation - Strong organisational and time management skills - Excellent communication and customer service skills - Ability to prioritise workload and solve problems efficiently - Experience using CargoWise would be advantageous - AVSEC (Warehouse & Transport) qualification is desirable - High level of accuracy and attention to detail Working Hours - 4 on, 4 off shift pattern - 7:00am – 7:00pm - Full-time position What's on Offer? - £14.00 per hour - 4 on, 4 off shift pattern offering an excellent work-life balance - Opportunity to work for a globally recognised logistics organisation - Friendly, supportive and professional team environment - Career development within a leading international logistics business If you have previous Air Import experience and are looking for your next opportunity with a world-class logistics provider, we'd love to hear from you. Apply today and a member of the Centric Talent team will be in touch to discuss your application.

Air Export Operator Hounslow, TW8 £13.80 per hour Full-Time | Monday to Friday | 9:00am – 6:00pm plus one Saturday per month Join a Global Leader in LogisticsCentric Talent is currently recruiting for an experienced Air Export Operator to join our client's busy Air Operations team based at their Heathrow Gateway in Hounslow (TW8). Our client is one of the world's leading logistics providers, operating in over 170 countries with more than 110,000 employees across 1,300 locations worldwide. They deliver innovative supply chain solutions across air, ocean, road and contract logistics, placing customer service and operational excellence at the heart of everything they do. This is an excellent opportunity for an experienced Air Export professional to join a global organisation offering a fast-paced and rewarding working environment. The RoleAs an Air Export Operator, you will play a key role in coordinating international export shipments, ensuring documentation is completed accurately, customs requirements are met, and customers receive a first-class service throughout the shipping process. Key Responsibilities - Coordinate and manage air export shipments from booking through to departure - Prepare Air Waybills (AWBs), export declarations and all required shipping documentation - Complete and submit customs documentation in line with export regulations - Liaise with customers, Control Towers, airlines and internal departments to provide shipment updates - Track and monitor shipments, ensuring any issues are resolved quickly and professionally - Maintain accurate shipment records and operational data - Ensure compliance with customs legislation, aviation security requirements and company procedures - Deliver excellent customer service while managing multiple shipments and deadlines What We're Looking ForWe're looking for an experienced Air Export professional who enjoys working in a fast-paced freight forwarding environment. Essential Skills & Experience - Previous experience within Air Freight Export Operations - Good understanding of export processes and customs documentation - Strong organisational and time management skills - Excellent communication and customer service skills - Ability to prioritise workload and solve problems efficiently - Experience using CargoWise would be advantageous - AVSEC (Warehouse & Transport) qualification is desirable - High level of accuracy and attention to detail Working Hours - Monday to Friday - 9:00am – 6:00pm plus one Saturday per month - 40 hours per week What's on Offer? - £13.80 per hour - Monday to Friday working pattern - Opportunity to work for a globally recognised logistics organisation - Friendly, supportive and professional team environment - Career development within a leading international logistics business If you have previous Air Export experience and are looking for your next opportunity with a world-class logistics provider, we'd love to hear from you. Apply today and a member of the Centric Talent team will be in touch to discuss your application.

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export.ROLE: Road Freight - Import or Export LOCATION: Southall BASIC SALARY: £30k to £35k. HOURS: Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pmROLE: Plan, book, and manage road freight transport for inbound and outbound shipmentsLiaise with haulage companies and freight forwarders to negotiate rates and delivery schedulesMonitor shipments and proactively resolve delivery delays or transport issuesEnsure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents)Track transport costs and support cost control initiativesProvide transport partners with precise collection and delivery instructions.Monitor incoming emails toidentify, flag, and escalate potential operational issues.Monitor and report on KPI performance to ensure operational targets are met.Support customs processes.Be willing toparticipatein anon callweekend rota to support operational continuity.Carry out general ad hoc duties to support the wider Operations team.Coordination & CommunicationAct as a key point of contact between suppliers, transport providers, warehouses, and internal teamsProvide regular shipment and order status updates to stakeholdersEscalate risks to service levels or supply continuity when necessaryEnsure compliance with company policies, transport regulations, and health & safety standardsMaintain accurate records and documentation and upload and file in the platform.Identify opportunities to improve logistics efficiency and purchasing processesSkills and CompetenciesStrong understanding of road freight operations and logistics processes including customsExperience with purchase order systems and ERP softwareExcellent organisational and time-management skillsStrong attention to detail and accuracyEffective communication and negotiation skillsAbility to work under pressure and meet deadlinesKnowledge & ExperiencePrevious experience in logistics, transport coordination, or supply chain operationsExperience managing purchase orders and supplier communicationFamiliarity with UK and EMAT road transport regulations and customs(desirable)Worked with Cargo Wise and Lima (desirable)TPBN1_UKTJ

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export.ROLE: Road Freight - Import or Export LOCATION: Southall BASIC SALARY: £30k to £35k. HOURS: Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pm or 9;00am to 5:30pmROLE: Plan, book, and manage road freight transport for inbound and outbound shipmentsLiaise with haulage companies and freight forwarders to negotiate rates and delivery schedulesMonitor shipments and proactively resolve delivery delays or transport issuesEnsure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents)Track transport costs and support cost control initiativesProvide transport partners with precise collection and delivery instructions.Monitor incoming emails toidentify, flag, and escalate potential operational issues.Monitor and report on KPI performance to ensure operational targets are met.Support customs processes.Be willing toparticipatein anon callweekend rota to support operational continuity.Carry out general ad hoc duties to support the wider Operations team.Coordination & CommunicationAct as a key point of contact between suppliers, transport providers, warehouses, and internal teamsProvide regular shipment and order status updates to stakeholdersEscalate risks to service levels or supply continuity when necessaryEnsure compliance with company policies, transport regulations, and health & safety standardsMaintain accurate records and documentation and upload and file in the platform.Identify opportunities to improve logistics efficiency and purchasing processesSkills and CompetenciesStrong understanding of road freight operations and logistics processes including customsExperience with purchase order systems and ERP softwareExcellent organisational and time-management skillsStrong attention to detail and accuracyEffective communication and negotiation skillsAbility to work under pressure and meet deadlinesKnowledge & ExperiencePrevious experience in logistics, transport coordination, or supply chain operationsExperience managing purchase orders and supplier communicationFamiliarity with UK and EMAT road transport regulations and customs(desirable)Worked with Cargo Wise and Lima (desirable)TPBN1_UKTJ

A major UK & International freight forwarding company is looking for a road Freight Manager to manage a number of road freight clerks, to provide training, management and motivation on a daily basis. Must have managed a road freight team previously, have P&L experience, leading and growing commercial performance.ROLE: Road Freight Operations Manager Location: West London BASIC SALARY: £40k to £45k CAR ALLOWANCE: £6k PA, paid monthly BENEFITS: Life assurance, pension, etcROLE: The Road Freight Operations Manager is responsible for leading, optimising, and growing all aspects of UK and European road freight operations, while also driving commercial performance. The role combines operational excellence with strong commercial strategyensuring efficient, compliant transport of goods while maximising profitability, developing new business opportunities, building client relationships, and negotiating competitive supplier partnerships. The position plays a central role in delivering high-quality service, operational efficiency, and sustainable commercial growth.Oversee end-to-end road freight operations including import, export, full loads, part loads, and groupage services.Ensure compliance with UK and international road transport regulations and customs procedures.Monitor and analyse KPIs to enhance service quality, productivity, and cost efficiency.Manage operational problem-solving to ensure seamless delivery and customer satisfaction.EXPERIENCE REQUIRED: Road freight operations management experience is required for this role, can be either import or export. Must have managed, trained and motivated a Road freight team. Ideally possess Cargowise experience or knowledge. Also Strong commercial acumen with experience managing P&L, pricing, and margin optimisationTPBN1_UKTJ

Our client, a well-established and growing freight forwarding and logistics organisation, is seeking an experienced Export Pricing & Operations Specialist to join their team. This is an excellent opportunity for a commercially minded logistics professional with strong export operations knowledge across Air, Sea, and Road freight. The successful candidate will play a pivotal role in managing complex export quotations, supporting operational delivery, and building strong relationships with clients and international partners. This position offers a blend of commercial and operational responsibilities, making it ideal for someone who enjoys working across multiple aspects of the supply chain. Pricing & Quotation Management Act as the primary point of contact for complex export pricing enquiries across Air, Sea, and Road freight services. Collaborate with senior leadership to develop competitive pricing strategies for new business opportunities and global tenders. Negotiate rates with carriers, agents, and third-party suppliers to maximise profitability while maintaining high service standards. Maintain and manage tariff databases to ensure accurate and timely customer quotations. Export Operations & Booking Support Support the export team with the day-to-day coordination and execution of international shipments. Oversee the end-to-end booking process, ensuring all shipment information is accurately entered into internal systems. Monitor shipment progress and proactively resolve operational issues to ensure service excellence. Ensure compliance with customer requirements, export regulations, and internal procedures. Client & Partner Management Lead the onboarding of key customer accounts, ensuring operational procedures and service requirements are fully implemented. Liaise with international agents, carriers, and logistics partners to coordinate door-to-door and cross-border freight movements. Build and maintain strong client relationships, providing expert guidance on export regulations, routing options, and logistics solutions. Deliver regular updates and exceptional service to key stakeholders. Skills & Experience Required Proven experience within a freight forwarding or export logistics environment. Strong operational knowledge of Air, Sea, and Road export processes. Commercially astute with the ability to identify opportunities to improve margins and support business growth. Sound understanding of Incoterms 2020, customs procedures, and export documentation, including Bills of Lading and customs declarations. Excellent negotiation, communication, and relationship-building skills. Experience working with freight management systems such as CargoWise or similar. Strong Microsoft Excel and general IT skills. Ability to work effectively in a fast-paced, deadline-driven environment. TPBN1_UKTJ

Customs compliance and procedures. Maintain high standards of customs compliance. Support and participate in customs compliance audits.

Our client is a well-established international freight forwarding and cross-border logistics provider.Delivering tailored supply chain, customs, and global air freight solutions, they pride themselves on operational excellence, strict regulatory compliance, and high standards of service execution ac

A major UK & International freight forwarding company is looking for a road Freight Manager to manage a number of road freight clerks, to provide training, management and motivation on a daily basis. Must have managed a road freight team previously, have P&L experience, leading and growing commercial performance. ROLE: Road Freight Operations Manager Location: West London BASIC SALARY: £40k to £45k CAR ALLOWANCE: £6k PA, paid monthly BENEFITS: Life assurance, pension, Bonus, etc ROLE: The Road Freight Operations Manager is responsible for leading, optimising, and growing all aspects of UK and European road freight operations, while also driving commercial performance. The role combines operational excellence with strong commercial strategy—ensuring efficient, compliant transport of goods while maximising profitability, developing new business opportunities, building client relationships, and negotiating competitive supplier partnerships. The position plays a central role in delivering high-quality service, operational efficiency, and sustainable commercial growth. • Oversee end-to-end road freight operations including import, export, full loads, part loads, and groupage services., • Ensure compliance with UK and international road transport regulations and customs procedures., • Monitor and analyse KPIs to enhance service quality, productivity, and cost efficiency., • Manage operational problem-solving to ensure seamless delivery and customer satisfaction. EXPERIENCE REQUIRED: Road freight operations management experience is required for this role, can be either import or export. Must have managed, trained and motivated a Road freight team. Ideally possess Cargowise experience or knowledge. Also Strong commercial acumen with experience managing P&L, pricing, and margin optimisation

Freightserve recruitment are looking for an Export Supervisor for a fast growing Freight / Courier company based in the Heathrow area. This is a hands-on supervisory role, responsible for overseeing export operations and airline liaison while providing leadership and support to small team of clerks. The successful candidate will have strong experience in export logistics, airline management and allocations, customs procedures, and international shipping documentation. Key Responsibilities • Supervise and support a team of three Clerks, ensuring all daily tasks are completed accurately and on time., • Act as the senior point of contact within the department, • Audit and check the work completed by the Clerks, ensuring accuracy, compliance, and adherence to company procedures., • Process export documentation, including MAWBs, HAWBs, commercial invoices, customs declarations, and all associated export paperwork., • Airline management and allocation booking, • Ensure all export shipments comply with UK customs regulations and international trade requirements., • Complete customs entries using the CDS customs entry system., • Liaise with freight forwarders, airlines, shipping lines, transport providers, and customs authorities to ensure shipments move efficiently., • Maintain accurate records of export transactions and supporting documentation., • Investigate and resolve customs or shipment-related issues in a timely manner., • Work closely with internal departments to ensure export and transport activities run smoothly., • Ensure all export documentation is completed accurately and submitted within required deadlines., • Support continuous improvement within the logistics department by maintaining high standards of accuracy, compliance, and customer service. Skills and Experience Required • Previous experience within export logistics, freight forwarding, supply chain, or a similar logistics environment., • Strong knowledge of export documentation, customs procedures, and international shipping regulations., • Experience using the CDS customs entry system., • Previous experience supervising or mentoring staff would be advantageous., • Excellent organisational skills with strong attention to detail., • Ability to prioritise workloads and perform effectively under pressure., • Strong communication skills with the ability to liaise confidently with internal teams, customers, carriers, and customs authorities., • Proficient in Microsoft Office and logistics management systems., • A proactive approach with excellent problem-solving abilities. Personal Attributes • Reliable and professional., • Strong leadership and decision-making skills., • Able to work independently, • Calm under pressure and capable of managing multiple priorities in a fast-paced environment. As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Customs Brokerage Supervisor Location: Feltham Salary: Up to £45,000 per annum Hours: Monday to Friday, 9:00am to 5:00pm Flexible working available 25 days' holiday plus bank holidays Private healthcare An established freight forwarding and logistics business is looking to recruit an experienced Customs Brokerage Supervisor to lead its customs operations team in Feltham. This is an excellent opportunity for an experienced customs professional who is ready to take greater responsibility for team performance, compliance and the smooth delivery of import and export customs clearances. The Role As Customs Brokerage Supervisor, you will oversee the day-to-day performance of the customs brokerage team, ensuring declarations are completed accurately, efficiently and in line with current customs regulations. You will support and develop team members, manage workloads, resolve complex customs queries and act as a senior point of contact for internal departments, customers and relevant authorities. Key Responsibilities Supervise the daily activities of the customs brokerage team Allocate workloads and ensure customs entries are completed within agreed deadlines Oversee import and export customs declarations Ensure compliance with HMRC requirements and internal procedures Review customs documentation for accuracy and completeness Support the team with complex entries, classifications and customs-related queries Monitor team performance, productivity and service levels Provide coaching, training and ongoing support to customs team members Liaise with customers, freight operations teams, carriers and government authorities Identify process improvements and support the development of more efficient customs procedures Assist with customs audits, reporting and compliance reviews Escalate potential compliance issues and ensure corrective action is taken Requirements Strong experience within customs brokerage or customs clearance Previous supervisory, team leadership or senior customs experience Good knowledge of UK import and export customs procedures Experience completing and reviewing customs declarations Understanding of commodity codes, customs valuation, rules of origin and duty calculations Knowledge of CDS and relevant customs systems Strong attention to detail and commitment to regulatory compliance Confident communication and problem-solving skills Ability to manage workloads and priorities in a fast-paced environment Experience coaching or developing team members would be advantageous Package Salary up to £45,000 per annum Monday to Friday, 9:00am to 5:00pm Flexible working arrangements 25 days' holiday plus bank holidays Private healthcare Long-term career development opportunities Supportive and professional working environment Opportunity to lead and develop an established customs brokerage team This position would suit an experienced Customs Supervisor, Customs Team Leader, Senior Customs Clerk, Customs Brokerage Specialist or Customs Compliance professional looking to progress within a stable and growing logistics business. Apply today for further information. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export. ROLE: Road Freight - Import or Export LOCATION: Southall BASIC SALARY: £30k to £35k. HOURS: Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pm or 9;00am to 5:30pm ROLE: • Plan, book, and manage road freight transport for inbound and outbound shipments, • Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules, • Monitor shipments and proactively resolve delivery delays or transport issues, • Ensure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents), • Track transport costs and support cost control initiatives, • Provide transport partners with precise collection and delivery instructions., • Monitor incoming emails to identify, flag, and escalate potential operational issues., • Monitor and report on KPI performance to ensure operational targets are met., • Support customs processes., • Be willing to participate in an on call weekend rota to support operational continuity., • Carry out general ad hoc duties to support the wider Operations team. Coordination & Communication • Act as a key point of contact between suppliers, transport providers, warehouses, and internal teams, • Provide regular shipment and order status updates to stakeholders, • Escalate risks to service levels or supply continuity when necessary, • Ensure compliance with company policies, transport regulations, and health & safety standards, • Maintain accurate records and documentation and upload and file in the platform., • Identify opportunities to improve logistics efficiency and purchasing processes Skills and Competencies • Strong understanding of road freight operations and logistics processes including customs, • Experience with purchase order systems and ERP software, • Excellent organisational and time-management skills, • Strong attention to detail and accuracy, • Effective communication and negotiation skills, • Ability to work under pressure and meet deadlines Knowledge & Experience • Previous experience in logistics, transport coordination, or supply chain operations, • Experience managing purchase orders and supplier communication, • Familiarity with UK and EMAT road transport regulations and customs(desirable), • Worked with Cargo Wise and Lima (desirable)

This role is in support of Cencora's global logistics and storage services marketed through our World Courier business. The Senior Import Agent is responsible for supporting all aspects of daily import operations, from initial enquiry through to shipment recovery and final clearance, ensuring shipments are handled in a compliant, timely, and professional manner. The role requires a strong understanding of World Courier’s SOPs, written guidance, customs clearance processes, CDS, and customs declarations for both air and road freight. The successful candidate will have strong decision-making and communication skills, the ability to work independently and as part of a team, and experience liaising with clients, service providers, regulatory bodies, other World Courier offices, internal departments, Border Force, Port Health, and local customs authorities. A flexible and adaptable approach is essential due to the changing nature of customs regulations, alongside a commitment to maintaining high standards of accuracy, compliance, and customer service. This role will be based on a working pattern of 8.5 hours per day on a 40 hour working week, between Monday to Sunday, 6 am – midnight. There will be some flexibility on the days of work and core times worked. This can be discussed further at interview. Responsibilities will include: • Comply with World Courier Standard Operating Procedures (SOP), which contain specific instructions to take the steps concerning the reception and shipment of materials., • Compare the material received with the documentation forwarded in order to certify concordance or disagreement., • Prepare box contents according to what´s described on WC Packing List., • Perform activities on the Operative System CTM-STAR related to the Inbound, Outbound, Return and Relocation processes., • Carry out relabeling, stock, balance and relocations processes developed at the Facility. We would value the following attributes: • Previous experience in logistics (ideally in a similar role within air / road freight)., • TMS systems experience, • Excellent interpersonal relationships., • Able to take own initiative, • Strong IT skills, • Keen to develop and progress, • Flexible, • Good communication skills, • Knowledge of customs, • Experience in import licensing

Supply Chain Manager within FMCG Do you have import experience within movement of goods? Do you have team management experience or looking to step up to be in management? If yes, please read the below, this could be the perfect role for you! Location: Kingston with limited parking, very close to town centre and train/bus links Hours: Flexible working hours, start between 8:30-10 am, finish between 4:30-6 pm Hybrid working - 3 days in the office, 2 at home Salary: £45k to £55k plus generous list of benefits including 25 days plus BH, free product samples and new product testing sessions and real opportunities to grow in your career and develop your skills Join my client, a leading organisation with over 30 years of dedication to health and sustainability! They are on the lookout for a dynamic Supply Chain & Logistics Manager to join their growing family business and help drive their dedicated small logistics team. As a Supply Chain & Logistics Manager, you will play a vital role in the end-to-end coordination of inventory management, importing, warehouse operations, and logistics. Your mission? To ensure optimal stock levels, efficient processes, timely imports, and flawless deliveries, all while maintaining strong cost control. Key Responsibilities: Stock Control & Inventory Management Ensure accurate stock levels across all warehouses Monitor stock ageing, shelf life, and batch control Manage slow-moving and obsolete inventory Collaborate with Sales and Finance to forecast stock requirements Maintain ERP (NetSuite) data accuracyImporting & Exporting Liaise with suppliers and freight forwarders Coordinate freight bookings and oversee customs clearance Ensure compliance with import regulations Work with the operations team to ensure accurate export documentationTransport & Logistics Reduce freight costs through strategic negotiation and planning Ensure on-time-in-full (OTIF) delivery performanceReporting & Performance Develop and monitor KPIs Report supply chain performance to senior management Identify and implement process improvementsTeam Leadership Set clear performance objectives and conduct training Foster a culture of accountability and continuous improvement Skills & Experience Required: Essential Good Excel reporting skills - you will be tested on this Experience in supply chain or logistics Good stock control and inventory management experience Experience with importing and international freight Proficient with ERP systems, Netsuite or similarDesirable Demand planning experience 3PL management experience Negotiating skills Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Road Freight Operations Manager Location: Southall Salary: £45K Job Type: Full-Time, Permanent Our client, a leading UK and European road freight operator, is seeking an experienced Road Freight Operations Manager to lead and grow their transport operations. This role combines operational leadership with commercial strategy, offering an excellent opportunity for a driven logistics professional to make a real impact. The Role: Oversee end-to-end road freight operations including import, export, full loads, part loads, and groupage services Ensure compliance with UK and international road transport regulations and customs procedures Monitor and analyse KPIs to enhance service quality, productivity, and cost efficiency Manage operational problem-solving to ensure seamless delivery and customer satisfaction Work with the sales team to develop tailored logistics solutions and support customer acquisition Prepare and manage commercial budgets, forecasts, and financial reports Identify new revenue opportunities and contribute to long-term business development Negotiate contracts, service agreements, and strategic partnerships with clients and suppliers Build and maintain strong relationships with customers, suppliers, and overseas agents Conduct regular business reviews and manage escalations professionally Lead and develop teams across freight forwarding, planning, and administration Deliver coaching, training, and monthly one-on-ones to enhance team capability and engagement Develop long-term operational and commercial strategies, including route optimisation and cost-saving initiatives Evaluate market trends and competitor activity to inform strategic decisions Ensure compliance with legal, safety, environmental, and quality standards Produce accurate operational, commercial, and financial reports for senior management Oversee audits, risk assessments, and continuous improvement projects What We're Looking For: Proven experience in road freight operations management (UK & European) Strong commercial acumen with experience managing P&L, pricing, and margin optimisation Knowledge of customs requirements, transport legislation, and international logistics Strong leadership and team development skills Proficiency in logistics systems, Cargo Wise, and Microsoft Office * Excellent negotiation, analytical, problem-solving, and communication skills This is a fantastic opportunity for a commercially-minded logistics leader to take ownership of a growing operation and drive both service excellence and business growth. Apply now or call Sean on (phone number removed) for a confidential chat, or email Prime Placers

Deputy Customs Manager Location: Feltham Job Type: Full-time Salary: £40,000-£45,000 per annum (depending on experience) About the Role Our client is seeking an experienced and commercially minded Deputy Customs Manager to lead and support their customs operation in Feltham. This is an excellent opportunity for a highly knowledgeable customs professional with extensive brokerage experience who is looking to take ownership of a busy customs function while helping to drive business growth. The successful candidate will have a strong background in UK customs procedures, be confident handling all types of customs declarations, and possess the leadership skills to support and develop a customs team. Alongside operational responsibilities, you will play an important role in maintaining strong client relationships and identifying opportunities to grow the business. Key Responsibilities Prepare, process and oversee import, export and transit customs declarations. Manage all types of customs entries, ensuring accuracy and compliance with UK customs regulations. Ensure all customs activities are completed in line with HMRC legislation and company procedures. Support, mentor and manage the customs team, providing guidance and maintaining high performance standards. Monitor workloads and ensure customs entries are processed efficiently and accurately. Manage customs invoicing and associated administrative processes. Build and maintain strong relationships with customers, providing an excellent level of service. Identify opportunities to expand existing client relationships and generate new business. Work closely with internal departments to ensure the smooth movement of shipments. Resolve customs-related queries quickly and professionally. Participate in a remote on-call rota covering one weekend per month. Skills & Experience Minimum 5 years' experience within the customs brokerage industry. Extensive knowledge of UK customs legislation, procedures and compliance requirements. Strong experience preparing and processing import, export and transit customs declarations. Ability to confidently complete customs declarations of all types. Previous experience supporting or managing a customs team. Strong working knowledge of CargoWise. Excellent typing speed with the ability to process customs entries accurately and efficiently. Experience managing customs invoicing and related administrative tasks. Excellent communication and organisational skills. Ability to work effectively under pressure in a fast-paced environment. Proactive, self-motivated and solution focused.WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Freightserve recruitment are looking for a Air Export Gateway Coordinator for a major Freight Forwarder. The company is based in the Heathrow area. Key Responsibilities:- • Coordinate the day-to-day operation of the LHR Export Gateway, supporting UK branches with the planning, booking and execution of export air freight shipments., • Manage flight schedules, airline capacity, airline equipment, shipment allocations, consolidations and ULD builds to maximise efficiency, meet carrier cut-off times and achieve the best commercial rates., • Deliver excellent customer service by managing customer enquiries, meeting agreed KPIs and maintaining proactive communication with internal teams, branches and external partners., • Build and maintain strong relationships with airlines, handling agents and service providers to ensure smooth operational performance and service continuity., • Prepare and process export documentation, customs paperwork, airline bookings, CASS invoicing, cost accruals and financial documentation accurately and in line with company procedures., • Work collaboratively with Operations, Warehouse, Transport, Customer Service, Pricing, Sales and Commercial teams to ensure seamless end-to-end shipment management., • Use CargoWise, ASM Sequoia, WebCargo and Microsoft Office to manage operational activities, maintain accurate records and support reporting requirements., • Ensure compliance with customs regulations, Aviation Security, Health & Safety standards, company policies and export procedures, including month-end compliance activities and MUCR closures., • Support continuous improvement by identifying efficiencies, participating in cross-training, undertaking required training and carrying out additional duties to support the effective operation of the department. Working hours are Sunday - Thursday (Friday and Saturday off) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions for the Aerospace industry, are recruiting for an Operations Coordinator – AOG Logistics to be based at their offices in the London, Heathrow area. On offer: Competitive salary package, c.£42K, depending on experience Working Pattern: 4 days on / 4 days off shift pattern, 0700 to 1900 Healthcare Cash Plan, including dental and vision Incremental holidays based on length of service, with an additional day off for your birthday Contributory pension scheme Life assurance Employee Assistance Programme Free on-site parking Opportunity to grow expertise through ongoing coaching, training and development sessions Main Purpose of the Role: The Operations Coordinator – AOG Logistics will be responsible for completing shipments from start to finish within the AOG Operations team, ensuring excellent customer service at all times. This role plays a key part in the import & export process, managing documentation, liaising with suppliers, and ensuring compliance with customs regulations while providing timely support to customers. Duties and Responsibilities of the Operations Coordinator – AOG Logistics: Handle import / export processes from quotation to shipment completion, ensuring cost-effective and timely solutions for customers. Manage all documentation for import / export activities, including customs entries and delivery instructions, in line with compliance requirements. Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries. Ensure accurate record-keeping, billing within KPIs, and maintaining customer data in the company system. Ensure compliance with all statutory aviation requirements, health and safety policies, and the companies Quality Management System. Provide timely and accurate quotations using Cargowise, converting them into live jobs and following up to secure business To be Considered: Proven AOG import or export freight forwarding operations experience Thrives in a fast-paced, customer-driven environment. Demonstrates a solid understanding of UK customs law and procedures. Has experience with Customs Declaration Service and knowledge of Cargowise (preferred). Is proficient with Microsoft Office tools such as Word, PowerPoint, and Excel. Ideally has Dangerous Goods compliance certification. Can work independently, using their initiative to assess data and propose solutions. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Freightserve recruitment are looking for a Quality and Compliance Executive for a major Freight Forwarder. The company is based in the Heathrow area. Duties Include: • Supporting the Head of Administration, conduct and manage quality and compliance processes throughout the business to ensure consistency and high standards are maintained., • Complete internal quality audits of systems and processes for all UK offices, both remotely and in-person., • Assist in third-party audits of our quality management systems periodically by accrediting bodies., • Management and follow-up of QMS and incident reporting., • Complete thorough root cause analysis and introduce effective preventative solutions where necessary., • Take a proactive approach to risk management, identifying areas of improvement., • Engage regularly with Regional and Department managers to ensure quality and compliance goals are met., • Create and distribute staff surveys to monitor awareness of company practices., • Conduct training presentations/programmes, both internally and customer-facing., • Analyse data and produce clear reporting to superiors., • Maintain up-to-date and accurate records, in line with requirements for ISO and other company accreditations., • Fully understand the needs and drivers of the business and how best to integrate these into daily tasks., • Adopt digital solutions to streamline processes and drive efficiency., • Work closely and build relationships with colleagues at all levels of the business, • Be an inspirational candidate and work responsibly as part of a larger team. Essential Skills: • A minimum of 2 years working in a quality/compliance capacity., • A confident user of digital platforms such as the Microsoft Office suite (Word, Excel, PowerPoint, OneNote, etc), DocuSign and online portals., • Previous experience of data analytics and reporting., • Strong data entry and document management skills., • Excellent written and verbal communication., • The ability to work collaboratively with colleagues at all levels of the business., • An articulate, creative thinker with the ability to share ideas succinctly., • Detail-oriented and comfortable working to deadlines., • Polished, personable and energetic personality., • Be able to think both proactively and reactively, taking appropriate actions in any given circumstance., • A strong multi-tasker who is able to prioritise effectively., • Self-motivated with good time management., • Quality Management Systems trained, aligned with ISO9001 or equivalent certification., • HMRC Customs and Compliance experience., • Knowledge and experience in an Aviation Security environment would be advantageous Office based role, with the possibility for some hybrid working following successfully completed probation period). Required Experience: 2+ years in similar position Benefits include; 25 days plus BH As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

We are seeking an experienced and highly-motivated Quality & Compliance Executive to join our team, with a passion for digital solutions. Predominately based at the London Heathrow office, the successful candidate will play a vital role in supporting the business’ drive towards enhanced quality and compliance controls. Office based, although possibly some hybrid working following successful probation period Some UK travel and possible European travel in the future Mon to Fri Salary £ 30-35k 25 days holiday, increasing after 5 years Duties Include: • Supporting the Head of Administration, conduct and manage quality and compliance processes throughout the business to ensure consistency and high standards are maintained., • Complete internal quality audits of systems and processes for all UK offices, both remotely and in-person., • Assist in third-party audits of our quality management systems periodically by accrediting bodies., • Management and follow-up of QMS and incident reporting., • Complete thorough root cause analysis and introduce effective preventative solutions where necessary., • Take a proactive approach to risk management, identifying areas of improvement., • Engage regularly with Regional and Department managers to ensure quality and compliance goals are met., • Create and distribute staff surveys to monitor awareness of company practices., • Conduct training presentations/programmes, both internally and customer-facing., • Analyse data and produce clear reporting to superiors., • Maintain up-to-date and accurate records, in line with requirements for ISO and other company accreditations., • Fully understand the needs and drivers of the business and how best to integrate these into daily tasks., • Adopt digital solutions to streamline processes and drive efficiency., • Work closely and build relationships with colleagues at all levels of the business, • Be an inspirational candidate and work responsibly as part of a larger team. Essential Skills: • A minimum of 2 years working in a quality/compliance capacity., • A confident user of digital platforms such as the Microsoft Office suite (Word, Excel, PowerPoint, OneNote, etc), DocuSign and online portals., • Previous experience of data analytics and reporting., • Strong data entry and document management skills., • Excellent written and verbal communication., • The ability to work collaboratively with colleagues at all levels of the business., • An articulate, creative thinker with the ability to share ideas succinctly., • Detail-oriented and comfortable working to deadlines., • Polished, personable and energetic personality., • Be able to think both proactively and reactively, taking appropriate actions in any given circumstance., • A strong multi-tasker who is able to prioritise effectively., • Self-motivated with good time management., • Quality Management Systems trained, aligned with ISO9001 or equivalent certification., • HMRC Customs and Compliance experience., • Knowledge and experience in an Aviation Security environment would be advantageous

Freightserve recruitment are looking for an experienced AOG Export and Import people for well established and Niche sector Freight Forwarders based in Heathrow area. Job Description:- Dealing with AOG's shipments (start to finish) - Either Export or Imports For Exports:- Preparing Export consignments for shipping, ensuring all consignments depart from the UK in accordance with the client’s requirements. Handle and monitor all consignments ensuring compliance with all agreed company policies. Completing MAWB’s and HAWB's Completion of NES Customs entries Issuing of consignment security letters and airline lodge paperwork. Dealing with overseas agents. Dealing with telephone enquiries from both internal & external departments accurately and efficiently. For Imports:- Completing Import customs entries Liaising with Airlines, GSA's and Handling Agents * Dealing with Overseas Agent All hours and Shifts required!!!!! As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

We are seeking an experienced Import Manager from a freight forwarding environment, with a strong operational background, industry knowledge, and a proven ability to lead and develop high-performing teams. Location; Heathrow Monday to Friday 0900-17.30 26 day holiday plus bank holidays - Car allowance and healthcare scheme Key requirements include: • Minimum 7-10 years' experience within import, customs, freight forwarding or logistics operations., • A minimum of 5 years' management experience, leading operational teams within a fast-paced forwarding or logistics environment, • Proven leadership capability, including coaching, performance management, employee development, succession planning, recruitment and team engagement., • Experience managing departmental performance through KPIs, service levels, productivity measures, resource planning and continuous improvement initiatives., • Strong commercial awareness, with responsibility for departmental budgets, cost control and P&L performance., • Strong understanding of international freight forwarding operations, including air freight, customs brokerage and multimodal transport movements., • Excellent knowledge of HMRC regulations, customs compliance requirements and import processes., • Ability to act as the senior escalation point for operational, customs, compliance and customer service matters., • Experience building and maintaining strong relationships with customers, carriers, customs authorities and overseas partners., • Comfortable leading customer business reviews, supporting new customer implementations and working closely with commercial teams to drive growth., • Strong communication and stakeholder management skills, with a customer-focused mindset and the ability to collaborate across multiple functions. Salary & Package • Up to £65,000 basic salary, • Car allowance

Road Freight Operations Manager Location: [Insert location] Salary: [Insert salary] + benefits Job Type: Full-Time, Permanent Our client, a leading UK and European road freight operator, is seeking an experienced Road Freight Operations Manager to lead and grow their transport operations. This role combines operational leadership with commercial strategy, offering an excellent opportunity for a driven logistics professional to make a real impact. The Role: • Oversee end-to-end road freight operations including import, export, full loads, part loads, and groupage services, • Ensure compliance with UK and international road transport regulations and customs procedures, • Monitor and analyse KPIs to enhance service quality, productivity, and cost efficiency, • Manage operational problem-solving to ensure seamless delivery and customer satisfaction, • Work with the sales team to develop tailored logistics solutions and support customer acquisition, • Prepare and manage commercial budgets, forecasts, and financial reports, • Identify new revenue opportunities and contribute to long-term business development, • Negotiate contracts, service agreements, and strategic partnerships with clients and suppliers, • Build and maintain strong relationships with customers, suppliers, and overseas agents, • Conduct regular business reviews and manage escalations professionally, • Lead and develop teams across freight forwarding, planning, and administration, • Deliver coaching, training, and monthly one-on-ones to enhance team capability and engagement, • Develop long-term operational and commercial strategies, including route optimisation and cost-saving initiatives, • Evaluate market trends and competitor activity to inform strategic decisions, • Ensure compliance with legal, safety, environmental, and quality standards, • Produce accurate operational, commercial, and financial reports for senior management, • Oversee audits, risk assessments, and continuous improvement projects What We're Looking For: • Proven experience in road freight operations management (UK & European), • Strong commercial acumen with experience managing P&L, pricing, and margin optimisation, • Knowledge of customs requirements, transport legislation, and international logistics, • Strong leadership and team development skills, • Proficiency in logistics systems, Cargo Wise, and Microsoft Office, • Excellent negotiation, analytical, problem-solving, and communication skills This is a fantastic opportunity for a commercially-minded logistics leader to take ownership of a growing operation and drive both service excellence and business growth. Apply now or call Sean on (phone number removed) for a confidential chat, or email Prime Placers