JOB TODAY logo

Customer success engineer jobs in LondonCreate job alerts

Are you a business? Hire customer success engineer candidates in London

  • Luxury Sales Assistant
    Luxury Sales Assistant
    20 days ago
    £13.5 hourly
    Full-time
    London

    About Us Driven by exploration and innovation, Shackleton is built on the values of polar titan Sir Ernest Shackleton and exists to inspire, prepare and equip individuals for the challenge. Informed by world-class polar expertise, the apparel range includes high-performance down jackets, heritage-inspired knitwear and expedition-grade parkas, engineered for extreme environments. Shackleton Challenges deliver unique expedition experiences in some of the world’s most spectacular and extreme locations. Meticulously planned, the Challenges aim to have a transformational impact, developing a participant's physical, mental and emotional capabilities and outlook on life. About the Role After four successful seasonal pop-ups in Central London, Shackleton’s first ever full time store opened in October 2023 in London’s West End. We are looking for experienced retail assistants with a passion for delivering exceptional customer service. The successful individuals need to be able to confidently communicate both the luxury and performance aspects of the brand as well as its unique heritage and back story, inspired by the life and achievements of Sir Ernest Shackleton. The successful candidates will play a pivotal role in ensuring the store’s success across the following parameters: • Creating and delivering an exceptional brand experience, • Delivering outstanding customer service, • Sharing expert knowledge in expedition apparel, • Sharing expert knowledge in the outdoors and extreme travel, • Display and merchandising, ensuring a truly wow experience, • Sales of Shackleton products and expedition experiences, • Maintaining the highest of store standards in terms of cleanliness and merchandising, • Supporting and participating in store events, • Continuously elevating the store experience by supporting leadership with projects and brand initiatives, • Responding to both written and telephone customer enquiries through the company customer service portal About You • Proven track record and passion for customer service ideally in the luxury or performance sectors, • Familiar / experienced with outdoor experiences, travel and adventure, • Familiar with technical apparel / materials / construction / performance, • Excellent verbal and written communication skills, • High personal standards, • Strong team player, • For the Challenge! Benefits • 25 days holiday with increases due to length of service, • Company sick pay and enhanced maternity and paternity pay, • Company pension contribution of 3%, • Team Discount, • Friends and Family Discount NO AGENCIES PLEASE Job Types: Full-time, Permanent Benefits: • Company pension, • Enhanced maternity leave, • Sick pay, • Store discount Education: • GCSE or equivalent (preferred) Experience: • Retail sales: 2 years (preferred), • customer service: 2 years (preferred) Work Location: In person

    Immediate start!
    Easy apply
  • Recruitment Consultant
    Recruitment Consultant
    24 days ago
    £26000–£28000 yearly
    Full-time
    London

    Recruitment Consultant 📍 Monument, City of London 💰 £26,000-£28,000 Base + Uncapped Commission (Up to 40%) 📅 Genuine 4-Day Week 🚀 July Start Dates Most recruitment businesses make you choose between success and balance. We don't believe you should have to. For over 12 years, THRYVE has helped some of Europe's most innovative technology and engineering businesses hire exceptional talent whilst building a culture where high performance and quality of life can coexist. We operate a genuine 4-day working week with no reduction in pay. And it works. Our consultants earn life-changing money, whilst working four days a week. Many of our team have been with us for 5, 6, 7 and 8+ years - something we're incredibly proud of in an industry known for high staff turnover. We're now looking for Delivery Consultants to join two of our fastest-growing markets: 🤖 Robotics ⚡ Energy & Infrastructure The Opportunity This is a specialist delivery role focused on candidate relationships, talent attraction and market expertise. You'll work closely with an established client base, helping some of Europe's most exciting businesses hire highly sought-after talent. Unlike a traditional 360 role, your focus will be on finding, engaging and managing exceptional candidates through the recruitment process. You'll become a true market specialist within either Robotics or Energy — two sectors experiencing significant growth across Germany and Europe. What You'll Be Doing • Building relationships with high-quality candidates, • Managing recruitment processes from first conversation through to placement, • Headhunting specialist talent, • Conducting candidate qualification interviews, • Providing market insight to clients and colleagues, • Creating talent pipelines within your niche, • Becoming a recognised expert within your market Who We're Looking For • We're more interested in attitude than a perfect CV. You may already work in recruitment., • You may come from a customer-facing, relationship-driven or commercial environment. What matters most is that you are: • A strong communicator, • Naturally curious, • Resilient, • Coachable, • Organised, • Relationship-focused, • Proactive, • Motivated to build a successful career If you've worked in recruitment, account management, customer success, hospitality, real estate, events, sales or another people-focused environment, we'd love to hear from you. Why Join THRYVE? ✅ Genuine 4-Day Week (Monday-Thursday) ✅ Uncapped Commission Up To 40% ✅ Established Client Base ✅ Structured Training & Development ✅ Clear Progression Opportunities ✅ Lunch Clubs, Incentives & International Trips ✅ Opportunity To Become A Specialist In One Of Europe's Fastest-Growing Markets ✅ High-Performance Culture Without Burnout Recruitment isn't easy. The best consultants build trust, develop expertise and stay consistent when others give up. If you're ambitious, coachable and excited by the idea of becoming a recognised specialist within Robotics or Energy, we'd love to hear from you.

    Immediate start!
    No experience
    Easy apply
  • Plumbing / Heating Engineer
    Plumbing / Heating Engineer
    1 month ago
    £30000 yearly
    Full-time
    London

    Location: London and South East England Job Type: Full-Time | Permanent Salary: £30,000per annum + Overtime + Company Van + Benefits About the Role We are seeking an experienced Mobile Air Conditioning Engineer to join our expanding team. This is an excellent opportunity for a motivated engineer who takes pride in delivering high-quality service and maintenance across a varied portfolio of commercial properties. The successful candidate will be responsible for carrying out planned preventative maintenance (PPM), reactive repairs, fault finding, and occasional installation work on a wide range of air conditioning equipment. Key Responsibilities • Carry out planned preventative maintenance (PPM) on commercial air conditioning systems., • Diagnose faults and complete repairs efficiently., • Service and maintain split, multi-split, VRV/VRF, and DX systems., • Complete reactive maintenance in line with service level agreements (SLAs)., • Carry out minor installation and replacement works when required., • Complete electronic job reports and documentation accurately., • Ensure compliance with health and safety regulations at all times., • Deliver a professional and customer-focused service. Requirements Essential: • F-Gas Category 1 Certification., • Experience working on commercial HVAC systems., • Full & Clean UK Driving Licence., • Strong fault-finding and diagnostic skills., • Ability to work independently and manage your own workload. Desirable: • NVQ Level 2 or 3 in Refrigeration & Air Conditioning., • Experience with Daikin, Mitsubishi Electric, Toshiba, LG, Fujitsu, or Panasonic equipment. What's on Offer • Starting Salary of £30,000, • Paid overtime., • Company van and fuel card., • Mobile phone and tablet., • Uniform and PPE provided., • 28 days holiday (including bank holidays)., • Auto enroll pension., • Ongoing manufacturer training and professional development. About You You'll be a reliable, professional engineer who enjoys working independently while providing excellent customer service. You'll be confident fault-finding, solving technical issues, and building strong relationships with clients.

    No experience
    Easy apply
  • Auto Motive Technician - Car Mechanic
    Auto Motive Technician - Car Mechanic
    1 month ago
    £32000–£42000 yearly
    Full-time
    London

    New Workshop Opening in Harrow – Multiple Automotive Vacancies Vehicle Workshop Manager | Vehicle Technicians | Car Mechanics | Diagnostic Technicians | Service Advisors Location: Harrow, Greater London Job Type: Full-Time, Permanent Salary: Excellent Salary Packages Available (Dependent on Experience) Exciting Career Opportunities at a Brand-New Automotive Workshop in Harrow Car Dealer Recruitment is delighted to be recruiting on behalf of our client, who is opening a state-of-the-art vehicle workshop in Harrow, Greater London. This is an exciting opportunity to join a brand-new business from the very beginning. The workshop has been purpose-built with modern equipment, excellent working conditions, and ambitious plans for future growth. We are looking for enthusiastic automotive professionals who want to be part of a successful and expanding team. Current Vacancies Vehicle Workshop Manager We are looking for an experienced Workshop Manager who can lead, motivate and develop a team whilst ensuring exceptional levels of productivity, efficiency and customer satisfaction. Responsibilities include: • Managing the daily operation of the workshop, • Leading and supporting technicians and workshop staff, • Maximising workshop productivity and labour sales, • Monitoring workshop efficiency and quality standards, • Managing work allocation and workshop loading, • Delivering outstanding customer satisfaction, • Ensuring Health & Safety procedures are followed, • Working closely with the Service Advisors to deliver an exceptional customer experience Vehicle Technicians & Car Mechanics We are looking for qualified Vehicle Technicians and experienced Car Mechanics with a passion for delivering high-quality workmanship. You'll be responsible for: • Vehicle servicing and maintenance, • Repairs on a wide range of vehicles, • Brake, suspension and steering repairs, • Engine and transmission work, • MOT preparation, • Maintaining excellent workshop standards Diagnostic Technicians If you enjoy solving complex vehicle faults and working with the latest diagnostic equipment, we'd like to hear from you. Responsibilities include: • Advanced vehicle diagnostics, • Electrical fault finding, • Software updates and programming, • Identifying and resolving complex technical issues, • Supporting and mentoring fellow technicians when required Service Advisors We are also recruiting experienced Service Advisors who are passionate about customer service. Your role will include: • Booking vehicles into the workshop, • Keeping customers informed throughout the repair process, • Preparing estimates and invoices, • Liaising with technicians and the Workshop Manager, • Delivering an outstanding customer journey from start to finish What We're Looking For • Previous automotive industry experience, • Positive attitude and strong work ethic, • Excellent communication skills, • Ability to work within a busy workshop environment, • Full UK Driving Licence preferred (Workshop roles), • Manufacturer experience is advantageous but not essential What Our Client Offers • Excellent salary packages, • Modern workshop, • Latest diagnostic equipment and tools, • Career progression opportunities, • Friendly and supportive management team, • Stable, permanent employment, • Company pension, • Paid holidays Apply Today If you're looking for your next opportunity as a Workshop Manager, Vehicle Technician, Car Mechanic, Diagnostic Technician or Service Advisor in Harrow or Greater London, we'd love to hear from you. Join a brand-new workshop where your experience will be valued and your career can grow from day one. Apply today with your CV through Car Dealer Recruitment.

    No experience
    Easy apply
  • IT Support Analyst
    IT Support Analyst
    2 months ago
    £32000–£35000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

    Easy apply
1