Customer Service jobs in MitchamCreate job alertsPart-time

A national business based within Tamworth ( car needed as on the outskirts) are seeking to recruit an experienced customer advisor expert with senior administrative skills to work in a well established team.\n \n \nThe role is varied and fast paced and requires candidates to demonstrate high levels of accuracy coupled with strong organisational skills Role:-To ensure you provide a high level of ongoing internal support/ communication to all allocated sectors\n \n \nKey focus on customer service and proactively managing all aspects of administration & reporting\n \nManage customer satisfaction & risk to business by handling complaints / discrepancies\n \nNon-conformance & error reporting\n \nAuthorise process for returns/ credits\n \nMaintaining and developing relationships with customers\n \nProject based activities \n \n \nTo be a success we are looking for following:- An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail ,able to work under pressure at times in a dynamic and demanding environment. IT literate , methodical approach to work able to work in a team and on your own initiative,

Your new companyA leading and fast-growing accountancy firm with a strong presence across the south east. Your new roleManaging your own portfolio of clients, your duties will include: Managing audits within the SME sector and reporting directly to the partners.Managing small teams.Being a crucial member of the team working on larger audits.Preparing financial statements.What you'll need to succeedYou will be a qualified accountant with proven audit and accounts experience. You will have excellent communication skills and be very client-facing.What you'll get in returnExcellent salary and benefits.Hybrid working.Excellent prospects for career development. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Exciting Opportunity Customer Reconnection Representative \n We are seeking motivated and professional individuals across the UK on both an employed and self-employed basis. \n As a Customer Reconnection Representative, you'll be the face of Ascent, visiting customers and helping reconnect them with the support available from their lender. This is an active, field-based role, ideal for individuals who en... \n \n ZIPC1_UKTJ

Customer Service Advisor - Social Housing Repairs & MaintenanceFull-Time, temporary 3-6 monthsBased in Kingston upon Thames£12.50 - £13.00 per hour, 40 hour week \n Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! \n We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston upon Thames. \n Ideally, you will have previous experience in customer service within the social housing or repairs sector, although candidates with transferable customer service experience and strong organisational and communication skills will also be considered. \n Planner / Scheduler Responsibilities: \n\n • Managing calls on system\n, • Managing operatives diaries\n, • General administration\n, • Planning repairs and maintenance requests to the relevant operative\n, • Ensure trade skill sets and location parameters are working effectively\n, • Liaising with operatives, tenants and the Client\n, • Document Control - Ensure worksheets are received and checked\n, • Work towards individual and client KPI's\n, • Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works\n, • Tracking and monitoring to completion\n, • Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules\n, • Organisation of external supply companies\n, • Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates\n, • Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades\n\n \n For your chance of securing this fantastic role please apply online now!

Customer Service Representative | Events \n Sutton, Surrey (Office-Based) \n Full-Time \n 30-32k \n \n The Opportunity \n Our client is a well-established and growing organisation that provides technology-driven contractor management and payment solutions to businesses across the hospitality sector. They are looking for a proactive and customer-focused Customer Service Representative to join their close-knit team in Sutton. \n This is an excellent opportunity for someone who enjoys delivering outstanding customer service while working in a varied role that combines client support, administration and payment processing. \n \n The Role \n As the first point of contact for clients and contractors, you'll play a key role in ensuring a seamless customer experience. You'll be responsible for resolving queries, supporting onboarding, processing payments and helping to maintain high levels of compliance across a diverse contractor network. \n \n Key Responsibilities \n\n • Act as the first point of contact for client and contractor enquiries, providing timely and professional support.\n, • Process payments and carry out cost reconciliations with a high degree of accuracy.\n, • Coordinate the onboarding of new clients and contractors, ensuring a smooth and efficient process.\n, • Prepare, maintain and update reports using internal systems and Microsoft Office.\n, • Carry out contractor compliance checks, ensuring all documentation and regulatory requirements are up to date.\n, • Provide general administrative support to the wider team.\n, • Assist with tender submissions and other business support activities as required.\n\n \n About You \n We're keen to hear from candidates who can demonstrate: \n\n • Previous experience within a customer service, customer support or administration role.\n, • Strong attention to detail, particularly when working with financial information or reconciliations.\n, • Excellent organisational skills and the ability to manage multiple priorities.\n, • Strong communication skills with a professional and customer-focused approach.\n, • Good working knowledge of Microsoft Office, particularly Excel and Outlook.\n, • A willingness to learn new systems and develop knowledge of industry processes.\n, • Must be a reasonable commute from the office in Sutton\n\n \n Additional Information \n The successful candidate will support a varied contractor base spanning multiple service sectors, making this an interesting and diverse position with plenty of opportunity to develop new knowledge. \n The role also includes participation in a shared out-of-hours emergency phone rota, covering a limited number of evenings and weekends throughout the year. \n \n What's on Offer \n\n • Join a supportive and collaborative team environment.\n, • A varied role with genuine responsibility from day one.\n, • The opportunity to develop your skills within a growing organisation.\n, • Office-based position in Sutton, Surrey.\n\n, • \n

Summary £13.45 per hour | 30-40 hour contract | AM & PM shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, youll keep moving, keep business booming and never be bored. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.What you'll do Be a Lidl expert, helping our customers with their questions, queries and requestsEfficiently work deliveries as they arrive in storePassionately provide excellent customer serviceProactively keep the bakery topped up by baking fresh goodsExpertly merchandise and maintain our middle aisles of Non-Food productsWhat you'll need Experience working in a fast-paced environmentExcellent customer service skillsFlexibility to start a shift early or finish lateA positive approach to changing prioritiesDrive and passion to work hard and make your store a successA smile on your face and a friendly manner to inspire your team and help our customersWhat you'll receive 30-35 days holiday (pro rata)10% in-store discountPension schemeEnhanced family leaveLong service awardPlus, more of the perks you deserveThinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.TPBN1_UKTJ

Position: Funeral Service SpecialistLocation: Frederick W Paine Funeral Directors, Kingston & surrounding branchesJob Type: Full-time, permanentSalary: £29,857.53 per annum plus commission (OTE: £2-3k per annum)We're looking for an empathetic and well-organised individual to join our team at Frederick W Paine Funeral Directors as a Mobile Funeral Service Specialist (Level One) . You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism.Based at our branch in Kingston & supporting at surrounding branches, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required.Why This Role MattersBeing a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days.Your Impact and ResponsibilitiesThis role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most.As a Funeral Services Specialist (Level One), you will: Supporting families with empathy, professionalism, and attention to detailArrange funerals that meet family wishes, cultural practices, and legal requirements - arranging funerals with clarity, compassion and precision, offering all relevant productsOversee day-to-day branch operations, including administration and presentationLiaise with suppliers such as ministers, celebrants, and floristsLead chapel visits, as required, supporting the families with their requestsTake accountability for raising awareness of funeral plans and contributing to plan sales within the branchRepresent the branch in the local community and contribute to outreachTrain in Funeral Conducting to assist with ceremonial duties during peak timesUphold Dignity's standards of professionalism, care, and serviceSkills and KnowledgeWe're looking for someone with/is: Compassion, calmness, and empathy in emotionally sensitive situations.Experience in customer service, care, or admin (beneficial - complete training is provided).Communication, organisation, and administrative skills - confident with legal paperwork.PC Literate - Able to use a range of IT systems, including Microsoft Office, Outlook and internal databases (training provided).Confident working independently, with branch-level responsibility.Comfortable in settings where the deceased may be resting, including chapel visits.Willingness to work flexibly (including weekends/on-call if needed).A Full UK Driving Licence (desirable, not essential) - Ability to travel to client homes and local branches is important.What you can expect from usWe believe in rewarding our colleagues with a strong, supportive benefits package that helps you feel secure, valued and able to grow. Time to recharge - Up to 25 days' annual leave (increasing with service) plus bank holidays, giving you the time you need to rest and reset.A little extra reward - Opportunity to earn a yearly bonus of up to £300-£500 in recognition of your contribution.Planning for your future - 4% matched pension to help you build long-term financial security.Peace of mind - Life assurance cover at 2x your salary to support your loved ones.Everyday savings and perks - Access to MyStaffShop, our employee rewards platform, offering savings across high street and online retailers, alongside eyecare support, flu jab reimbursement and lifestyle discounts.Support when you need it - Access to a 24/7 Employee Assistance Programme, occupational health services and confidential counselling.Learn and grow with us - Ongoing training and development, including internal learning pathways and apprenticeship opportunities.Making work easier - Free on-site parking available at most of our locations.What are the next steps?To join us in this role, hit the 'apply' button to submit your application, and a member of our Talent Acquisition Team will be in touch!Why DignityDignity exists to help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. Every day, our funeral teams across the country help families say goodbye to the people they love. It's a responsibility we take seriously, and it matters.Dignity is changing for the better. We're investing in better training, better support and better tools for our funeral teams, so you can focus on what matters most: being there for families when they need us.You'll be part of a close-knit team who look out for each other and take real pride in their work. No two days are the same, and the work you do is noticed and valued.If you want a job that is genuinely meaningful, helping families across Britain through one of the hardest times in their lives, this is a good place to build a career.FCA StatementDignity is part of a group that includes FCA-regulated activities, and some roles may be subject to relevant training, screening, conduct, and regulatory requirements. This will be confirmed as part of the recruitment process.Equality, Diversity and Inclusion StatementWe know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know.Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible.TPBN1_UKTJ

Client CoordinatorShrewsburyTemporary - PermanentMonday-Friday, 8:30am5:00pmCirca £30,000 Depending on experienceAnnual leave 25 days + Bank Holidays when the role goes permanentWe are looking for an organised, proactive and customer-focused Client Coordinator to support the delivery of smaller projects across a varied client portfolio. Working alongside Technical Project Managers you will coordinate the administrative and operational activity required to keep projects moving from initial instruction through to completion.This is a busy, varied role requiring someone who can manage multiple priorities, maintain accurate records and communicate confidently with customers, engineers, subcontractors and internal teams.Key ResponsibilitiesProject & Workflow CoordinationCoordinate multiple projects, ensuring actions, deadlines and requirements are followed through.Support Technical Project Managers with scheduling, mobilisation and ongoing project administration.Coordinate engineer and subcontractor attendance, materials and other project requirements.Raise and track subcontractor work orders and monitor progress through to completion.Maintain accurate project trackers and proactively highlight delays, risks or issues.Support quotations, purchase orders, variations, uplifts and invoicing.Systems & AdministrationMaintain accurate and up-to-date project information within the CRM system.Update job statuses, costs, documentation, subcontractor information and project progress.Ensure project documentation is complete, accurate and consistently maintained.Assist with reporting, KPI tracking and general system administration.Customer & Stakeholder ManagementAct as a key point of contact for customers, subcontractors and internal teams throughout the project lifecycle.Respond to queries professionally and provide clear, proactive updates.Build strong working relationships with customers and operational teams.Support Project Managers and Senior Management with regular project updates.Compliance & Commercial SupportEnsure projects follow internal processes and required governance procedures.Support the collation of project handover documentation.Assist with tracking project costs, variations and operational updates.Help ensure projects are delivered on time, within agreed requirements and in line with company procedures.Identify opportunities to improve processes and operational efficiency.About YouWe are looking for someone who is highly organised, commercially aware and comfortable working in a fast-paced, project-driven environment.You will ideally have:Experience in project coordination, administration or a similar operational role.Strong organisational skills with the ability to manage multiple live projects and competing priorities.Excellent attention to detail and confidence working with systems, documentation and data.Strong communication and customer service skills.A proactive, solutions-focused approach and the confidence to identify and escalate issues when required.Good IT skills and experience using business management or project systems.The application process:Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.About UsPrince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you.Reference: MP27049TPBN1_UKTJ

Customer Services AdministratorShrewsbury£25,500 Rising to £26,600 after probationPermanentMonday to Friday 9am 5.30pmWe are currently supporting our prestigious client who are looking for a Customer Services Administrator to join their well-established company in Shrewsbury. In this role, you will be the first point of contact for customers calling into the business. The main priority is to answer the telephone and deal with requests from clients and customers that require a routine response, as well as responding to incoming general enquiry emails. For more complex issues, to direct calls or emails to the appropriate person.Your responsibilities will be:Whilst the following provides a description of the tasks to be undertaken by the Customer Services Administrator, there will be requirements for the individual to undertake some other duties that are essential to the smooth running of the office.These must be mutually agreed between the Administrator and the Team Leader.To use mail merges to deliver general correspondence to clients and leaseholders.To work with the Department Head or Branch Manager and Team Managers in the preparation of and responses to, all client, contractor and customer communications whether by telephone, e-mail, fax or letter.To process, scan, photocopy and file documents as required.To assist in uploading documentation to the various internal systems.To maintain and update the diary of appointments for the Department Manager or Branch Manager and team managers, inspection checklists, notes of client meetings.Under the direction of the individual Managers, to organise and issue works orders for routine maintenance such as cleaning, gardening and other low risk maintenance.To liaise with other departments to obtain or provide information relating to the portfolio.To attend internal meetings as required.To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Department Head or Branch Manager.To be courteous and professional in all dealing with clients, customers, contractors and general publicTo be punctual at all times and ensure that you are dressed in accordance with the Dress CodeTo be an active team member; contributing to the motivation and achievements of the department or branch.RequirementsTo be considered for this excellent opportunity, we are looking for a bright and enthusiastic individual who has excellent customer service skills. Working in a professional service environment, we need someone who is keen to learn and support colleagues and clients to the highest of standards. Whilst some people enjoy working in this specific role, this can be an excellent entry point into the business where you can undertake specific qualifications that can help you progress into higher level roles in the business. This client is usually open to paying for these qualifications to help you grown further in the company.The application process:Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.About UsPrince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you.Reference: DE26986TPBN1_UKTJ

Frederick W Paine Funeral Directors, Kingston & surrounding branches.We're looking for an empathetic and well-organised individual to join our team at Frederick W Paine Funeral Directors as a.Funeral Service Specialist (Level One).You'll be the first-person families speak to, offering reassurance an

Travel Cruise Consultant Base Salary and BenefitsS. Travel Cruise Consultant Duties and Responsibilities. Travel Cruise Consultant Experience Required:.

You will be required to deal with customer enquiries using Zen Desk and responding to and sending emails .

Wise May are looking for a Travel Consultant to join our client, a luxury Travel company based in South London.

Are you an experienced PR professional, journalist or technical writer with a talent for turning complex subjects into compelling content? We're looking for someone who takes genuine pride in producing exceptional work, spots opportunities others miss and becomes a trusted extension of their clients

Ensure excellent customer service and resolve escalated customer enquiries and complaints. Supervise and support the daily activities of the customer service team. Prepare performance reports and identify opportunities for service improvement.

This role offers the successful candidate an excellent opportunity to utilise and develop their technical and commercial management skills, within a dynamic multinational company environment.

Customer Service Representative | Events Industry. As they continue to expand, they are seeking a Customer Service Representative to join their team. Build and maintain strong working relationships, providing excellent customer service and fostering a positive user experience.

The position requires a commercially minded and relationship focused account manager who can retain and grow existing clients while also supporting new business generation. This is a hybrid account management and business development role. It is suited to someone who enjoys balancing account managem

Requirements: Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address to receive study invitations and participation details Benefits: Take part only in stud

We are seeking an ambitious and commercially focused Industry Specialist Account Manager to join our expanding Business Development team, based at Stephenson College.This exciting role offers the opportunity to work at the heart of skills development, apprenticeships and workforce planning, helping

Seeking an Industry Specialist Account Manager for Stephenson College to drive growth and build partnerships in skills development and apprenticeships.Requires B2B sales or account management experience.

Customer Assistant role at Lidl involving varied daily tasks.Offers flexible hours, holiday entitlement, in-store discount, and a pension scheme.

Seeking a Water Treatment Account Manager in Croydon to manage existing and new client contracts, requiring strong sales acumen and industry experience with cooling towers, closed systems, and steam boilers.

Manage existing and new water treatment and hygiene contracts, ensuring client satisfaction and identifying new business growth opportunities.

Optical Advisor – Wandsworth Is it time for an exciting new challenge? We are looking for a Full or Part Time Optical Advisor based in Wandsworth, which is lined with stores, quirky pubs, burger bars, and great places to eat. It is served by several transport links so it makes it the perfect place to commute to the capital. Experience within an opticians is essential. The Role Meeting and greeting customers offering excellent customer service Performing pre-screening eye health checks Ensuring a smooth and friendly handover to the optometrist Dispensing glasses Frame repairs and adjustments. Lens changes Administration duties This store doesn't just offer a exceptional working environment but also has the following: Generous salary Bonus scheme Progression Pension Scheme Great supportive Directors To apply for this role, you will need previous optical experience. *For further information, or to express your interest, please contact Lunaria Recruitment on (phone number removed)/(phone number removed)

Customer Service Team Members Sutton £12.71 p/hour Weekly paid every Thursday Mon-Fri Paid holiday Pension enrolment after 12 weeks Our client is looking for between 3-5 individuals to join their existing customer service team, due to increased work volumes. The Individuals: Must live within a sensible commuting distance of Sutton Must have previous customer service experience Confident communicators both verbal and written Self-motivated and driven to hit required daily targets Strong work ethic and a team playerThe Role: Responding to incoming calls and email requests from clients, assisting with additional collections / deliveries and cancellations Updating internal systems Escalating complaints to relevant departments Ongoing temporary position until 31st December 2026 currentlyPlease note, this is not a short term temporary assignment, so please check out our website for shorter term bookings. CV's being collated now for start date to be released shortly. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15733

Service Delivery Manager - Specialist Cleaning Services Reports To Operations Manager / Director Location London and South East (office based in Sutton, Surrey) The Cleaning Service Delivery Manager is responsible for ensuring the consistent delivery of high-quality cleaning services across a portfolio of client sites. The role involves managing operational performance, leading and developing cleaning teams, maintaining strong client relationships, ensuring compliance with health and safety standards, and driving continuous service improvement. Key Responsibilities Service Delivery Oversee the day-to-day delivery of cleaning services across multiple client locations. Ensure all contractual obligations and service level agreements (SLAs) are achieved. Conduct regular quality inspections and implement corrective actions where required. Develop and maintain efficient work schedules and resource allocation. Monitor service performance using KPIs and operational reporting. Client Relationship Management Build and maintain positive relationships with clients. Conduct regular client review meetings and site visits. Respond promptly to client concerns, complaints, and service requests. Identify opportunities to enhance service delivery and generate additional business. Quality Assurance Maintain high standards of presentation, cleanliness, and customer satisfaction. Key Performance Indicators (KPIs) Client satisfaction scores SLA achievement Audit and inspection results Staff retention and attendance Complaint resolution times Contract profitability Person Specification Essential Experience Experience managing cleaning operations across multiple sites. Strong customer service and client relationship management experience.. Essential Skills Excellent leadership and people management skills. Strong organisational and planning abilities. Effective communication and interpersonal skills. Problem-solving and decision-making capability. Ability to prioritise workload in a fast-paced environment. Competent in Microsoft Office and operational reporting systems. Essential Knowledge • Health and Safety legislation., • COSHH regulations., • Employment legislation and HR best practices., • Quality assurance processes., • Commercial contract management. Desirable Qualifications • Full UK Driving Licence. Personal Attributes • Professional and customer-focused., • Results-driven with high attention to detail., • Proactive and solution-oriented., • Resilient under pressure., • Strong integrity and accountability., • Flexible and adaptable., • Able to build trust and motivate teams. Working Conditions • Regular travel between client sites., • Use of company vehicle, mobile phone, and laptop where applicable. Success in the Role A successful Cleaning Service Delivery Manager consistently delivers safe, compliant, and high-quality cleaning services while maintaining excellent client relationships, developing engaged teams, meeting financial targets, and driving continuous operational improvement. Salary on offer is £30-40k along with Car and Company benefits

Customer Services Executive Wimbledon 9:00am - 5:00pm | Hybrid Working (After training) | Start Date: ASAP - Salary - £26-30k Join our friendly and growing team as a Customer Advisor, supporting customers through email, phone and web enquiries while delivering an exceptional customer experience. This is a fantastic opportunity for someone who enjoys building relationships What You'll Be Doing Responding to customer enquiries via phone, email and website Providing helpful, accurate and professional advice to customers Following up on enquiries to maximise sales opportunities Processing customer orders and maintaining CRM records accurately Supporting the sales team with outbound campaigns and lead generation Building strong relationships with new and existing customers Ensuring excellent customer service at every stage of the customer journey Working closely with internal teams to deliver a seamless customer experience What We're Looking For Excellent communication skills, both written and verbal Ideally from either a training or delivery background Strong organisational skills and attention to detail Customer service or sales support experience Confident using Microsoft Office, particularly Word and Excel A proactive, positive and team-focused approach Ability to prioritise workload and meet deadlines What We Offer ✅ Competitive salary ✅ 25 days annual leave plus Bank Holidays ✅ Hybrid working after successful training period ✅ Quarterly team social events ✅ Modern Central Wimbledon office with fantastic transport links ✅ Supportive team environment and ongoing development opportunities ✅ Monday to Friday, 9:00am - 5:00pm working hours Ready to take the next step in your career? Apply today and join a team that values customer excellence, collaboration and personal growth. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Customer Service Advisor - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston upon Thames £12.50 - £13.00 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston upon Thames. Ideally, you will have previous experience in customer service within the social housing or repairs sector, although candidates with transferable customer service experience and strong organisational and communication skills will also be considered. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades For your chance of securing this fantastic role please apply online now

Account Manager / Client Executive Salary: starting Salary £26,500 Location: Wimbledon Job Type: Full-time, Permanent About the Role We are looking for a proactive and customer-focused Customer Advisor to join a busy sales and customer service team. This role is responsible for handling inbound enquiries via phone, email, and website channels, supporting customers throughout their journey, and helping convert enquiries into sales opportunities. The successful candidate will build strong relationships with prospective and existing customers, maintain accurate CRM records, process orders efficiently, and provide outstanding customer service at every stage of the customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and online channels in a professional and timely manner. Build and maintain positive relationships with new and existing customers. Process customer orders accurately and efficiently. Maintain and update customer records within the CRM system. Conduct follow-up activities to support customer engagement and maximise sales opportunities. Support outbound campaigns and business development initiatives. Coordinate with internal teams to ensure smooth order fulfilment and customer satisfaction. Assist with sales administration, invoicing, and customer communications. Contribute to team reporting, forecasting, and workflow planning. Provide support across customer-facing departments during busy periods. Deliver exceptional customer service and ensure customer satisfaction at all times. Skills & Experience Previous experience in a customer service, sales support, or customer advisory role. Excellent verbal and written communication skills. Strong organisational skills and attention to detail. Ability to prioritise workload and manage multiple tasks effectively. Self-motivated with a proactive and positive attitude. Strong IT skills, including Microsoft Office applications. Ability to work collaboratively within a team environment. Commitment to delivering excellent customer experiences. If you're passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we'd love to hear from you. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Sales/Supply Representative Starting salary: £26,000 - £28,500 dependant on experience Location: Central Sutton Hybrid 4/1 (4 days in the office and 1 at home) Travel Bonus (non-contractual) - If you drive: Paid parking pass or if you don't drive: Annual travel allowance of £500 (paid monthly 41.67) Looking for Your Next Step in Customer Service? Do you have experience working in a fast-paced customer service environment? Are you passionate about delivering outstanding support and building lasting relationships? Your key responsibilities will include: Liaising with customers on all enquiries Receiving orders via telephone and email Order processing Preparing quotes in line with guide pricing Ensuring orders are delivered on time and advising customers on any potential delays Providing support to the Sales team Investigating and resolving invoice queries and liaise with accounts to ensure that no invoices are outstanding Other ad hoc duties Ideal candidate will have: Exceptional Communication Skills Resilience and Multitasking Ability Proactive and Positive Attitude Strong Team Ethic High Numerical Competence Solid IT Proficiency Educational Background - A minimum of GCSE (or equivalent) grade C or grade 4/5 in Maths and English is required. Great company benefits to name a few: Generous discretionary annual bonus scheme, 25 days holiday + bank holidays, additional leave including birthdays, moving home, Generous pension, refreshments provided ie fresh fruit, onsite yoga and physiotherapy plus company wide social events. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

TechOps / Application Support Manager Job Description TechOps / Application Support Manager required to take ownership of technical operations across a large-scale, multi-site technology estate. This is a hands-on leadership role, combining team management with direct responsibility for infrastructure, networking, monitoring, and operational support. You'll lead a small team of engineers, drive operational excellence, improve monitoring and incident management processes, and act as the senior escalation point for complex technical issues. You'll also play a key role in the deployment and support of IoT devices, networking equipment, and edge technologies across distributed locations. Key Requirements: • 6+ years' experience in Technical Operations, Infrastructure, IT Support, or Field Engineering., • Previous people management and team leadership experience., • Strong networking knowledge (VPNs, VLANs, DHCP, DNS, firewalls, routing)., • Experience managing distributed technology estates and IoT devices., • Proven troubleshooting and root-cause analysis skills., • Comfortable working with remote monitoring, device management tools, and CLI/SSH environments., • Strong documentation, process improvement, and stakeholder management skills. Desirable: • Knowledge of cloud platforms, APIs, and operational data analysis., • Jira Service Management administration., • Microsoft 365 administration., • ITIL certification. This is an excellent opportunity for a proactive technical leader who enjoys balancing strategy, people management, and hands-on technical problem-solving in a fast-paced operational environment

Housing Officer: Tenancy & ASB Specialist known internally as a Local Housing Manager Location: Clapham Park, SW2 4AX Salary Banding: £41,237 - £43,406 This role We are recruiting for a skilled and experienced Local Housing Manager to be predominantly office based and out on the patch, you will manage and coordinate excellent housing and estate services within a defined geographical patch. The patch is predominantly in Southwark but includes parts of Lambeth and Lewisham. You will be accountable, customer facing and representative of MTVH across all tenures including rented, shared ownership and leasehold customers, although you will be responsible for our rented customers only. Co-ordination of internal and external services to meet the diverse needs of our customers, delivering services that meet individual and local needs to a high standard is essential. Participation in local initiatives to support the community with their initiatives is necessary and may involve weekend work but this is not common. You will seek continuous improvement with a view to providing an excellent service to residents. You will be required to manage our relationship with the Local Authority and other Housing Association partners. You will be the point of contact for customers with respect to complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: Essential car user Experience of working in a social housing setting is essential Experience of tenancy enforcement and managing a high case load of ASB alongside strong record keeping Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential; to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc Must be willing to work flexible hours as required Desirable Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a Basic background check with the Disclosure and Barring service once an offer of employment is made. This will be renewed on a 3 year basis and the cost of this service is paid for by MTVH. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

What you'll do Respond to customer enquiries via telephone, email, and web chat Deliver a professional and positive customer experience on every interaction Log all customer contacts accurately using the appropriate call logging software Resolve customer issues where possible at first point of conta

Customs & Customer Service Administrator. Life & death in service insurance. This role will require a professional individual who is highly organised, customer focused, with great attention to detail.

We are looking for talented individuals to join our Customer services team as a Repair Customer Service Representative at our Braintree site. The Repairs Customer Service Representative acts as the key interface between customers and internal teams, supporting efficient order execution and proactive

Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Ad

Customer Service ? Are you able to pick up technical information with ease? Do you like the sound of working with mechanical engine spare parts and customers on a daily basis? This technically orientated. You will provide excellent levels of customer service via the telephone, answering incoming cal

EXPERIENCE: Internal Account Manager / Customer Service Executive - Waste & Recycling You will have worked in a customer service, sales, or account management role in the waste & recycling sector PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Customer Service Advisor, Telesales execut

Successful candidates have previously come from customer-facing backgrounds including retail, front of house, customer service, waiting staff, hospitality, call centres and other people-focused roles. What you'll be doing: As a Sales Assistant, you'll be connecting with potential customers face-to-f

We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences

Responsibilities : Providing professional and efficient customer sales and service in all duties Making reservations and handling enquiries via: voice, email, chat and other web response solutions, in order to fulfil customer requirements First contact resolution of customers and clients queries, re

The Role: Selling manufacturer products to customers over the phone Taking on existing customers, then doing new business development Office-based, in a small team offering ongoing training Monday to Friday, 8am - 5pm The Person: Customer service, office-based, or sales background Looking for a sale

Act as the first point of contact for customer service requests via phone, email, and online systems Log, prioritise, and coordinate tasks through internal service management systems Monitor incidents and service requests to ensure timely resolution Provide regular updates to customers, managing exp

Continuous Improvement: Identify opportunities for process improvements within the project management and customer service functions. Liaising with Customers: Act as the primary point of contact for customers ordering modular buildings. The Customer Service Project Manager is a pivotal role sitting

Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliabili

Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Ad