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Job Description Stairlift Engineer jobs in Birmingham at Stannah – join the team! Salary Up to £44,000 (incl OTE) based on skills and experience level. Are you a qualified Domestic Engineer with Stairlift and home lift experience looking for a job at a market-leading family-run business? Stannah, a global leader in the lift industry, is looking to recruit a qualified Stairlift Engineer. This is a great opportunity for someone with experience working within the lift industry to develop their skills and experience as this role will involve working on the domestic side. The ideal Stairlift Engineer will have proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry, and you must have at least a NVQ level 2 in Lift Engineering or equivalent . This job is to cover a route across Birmingham and surrounding areas. Working Hours: 8:00 - 4.45 Mon to Thursday and 8 - 3.45 Friday Why Join Stannah: • Stannah is a renowned name in the lift market, recognised for innovation, safety, and a commitment to quality., • You will receive an attractive standby allowance and call-out payment on top of a competitive base salary., • Our benefits include a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and Simply Health Cash Plan to help cover your health expenses., • 25 days holiday, plus bank holidays plus the option to purchase additional, • Opportunities for career growth and advancement, • You'll have the autonomy to manage your service route, covering servicing, maintenance, and repairs on a wide range of stairlifts, micro-lifts and goods lifting equipment Stairlift Engineer Responsibilities: • Conduct maintenance, repair, and call-out visits on various types of Stairlifts and home lifts, • Ensure high-quality service and safety standards., • Perform effective risk assessments and maintain site log cards., • Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive base salary. Please see the full job description here: _ Qualifications Stairlift Engineer Requirements: • An NVQ level 2 in Lift Engineering or equivalent preferred but we will train to the NVQ level 2 for the right candidate., • Proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry, • A valid UK driving licence., • A passion for delivering excellent customer service Additional Information If you have a Stairlift engineering background, including an NVQ 2 in Lift Engineering or equivalent – we want to hear from you! Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Company Vehicle with the option to pay for private us #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Engineering, Keywords:Equipment Engineer, Location:Walsall, ENG-WS3 1RL

Reporting to the Warehouse Manager & Supply Chain & Operations Director, the FLM is a role model for operational excellence and team engagement, and specifically this role will be about driving improvements across targeted areas of the operation to deliver lasting change. \n \n It will require deep diving into golden path processes to understand the “to-be” and converting the “as-is” to this. This role will sit outside of the current day to day operation and is specifically being recruited to drive improvement and change to make the operation world class. \n \n Key Tasks \n \n Safety and Compliance: \n\n • Champion a safety-first culture, ensuring all team members adhere to health and safety policies and procedures\n, • Conduct regular safety audits, risk assessments, and toolbox talks or equivalent\n, • Investigate incidents and near misses, implementing corrective actions and preventative measures\n, • Ensure compliance with legal and company standards (e.g., manual handling, PPE, equipment use)\n\n \n People Management: \n\n • Lead, coach, and develop a team of warehouse operatives to achieve individual and team goals\n, • Manage daily team briefings, shift handovers, and communication of operational priorities\n, • Monitor attendance, timekeeping, and conduct, escalating issues as appropriate\n, • Support recruitment, onboarding, and training of new team members\n, • Foster a positive working environment that promotes teamwork, respect, and inclusion\n\n \n Operational Excellence: \n\n • Oversee the execution of warehouse tasks including goods-in, picking, packing, dispatch, admin process and inventory control\n, • Manage deployment of resources, space, and equipment to meet operational demands\n, • Identify continuous improvement initiatives to streamline processes and reduce waste\n, • Support change management activities and adoption of new systems or procedures\n, • Monitor and report on key performance indicators (KPIs) such as productivity, accuracy, throughput, and service levels\n, • Use data to identify trends, root causes of issues, and support opportunities for improvement\n, • Drive accountability for performance within the team, recognising achievements and addressing underperformance\n, • Collaborate with other departments (e.g., planning, transport, customer service) to ensure\n, • end-to-end efficiency\n\n \n Who we are looking for: \n \n Essential: \n\n • Proven experience in a warehouse or logistics environment, ideally in a supervisory or team leader role\n, • Strong understanding of warehouse operations and safety standards\n, • Excellent communication and interpersonal skills\n, • Ability to lead by example and motivate others\n, • Comfortable using warehouse management systems (WMS) and performance dashboards\n, • Problem-solving mindset with a focus on continuous improvement\n\n \n Desirable: \n\n • Experience with Lean or Continuous Improvement methodologies\n, • Experience in Microsoft Dynamics 365\n, • Experience in an industrial fastenings or manufacturing environment\n

Location: Walsall \n Job Type: Full-time, Permanent \n Salary: Up to £50,000 per annum (depending on experience) \n Join Our Team \n \n Amans Travel is a well-established and growing passenger transport business providing coach holidays, private hire, school transport, National Express services and tourism-related travel across the UK. \n We are looking for an experienced, hands-on Operations Manager to lead the day-to-day running of our transport operation. This is an excellent opportunity for someone with a strong background in the coach, bus or passenger transport industry who enjoys leading people, solving operational challenges and delivering exceptional customer service. \n This is a senior operational role with responsibility for service delivery, driver performance, fleet utilisation, compliance and operational profitability. The successful candidate will take ownership of operational KPIs and continuously improve punctuality, efficiency, customer service and cost control while leading, motivating and developing a sizeable operational team of over 50 employees, including drivers and support staff. \n Candidates with a PCV Transport Manager CPC qualification and strong experience within a PSV Operator Licence environment will be at a significant advantage. If the successful candidate is expected to act as the nominated Transport Manager, this will be confirmed as part of the appointment. \n \n Key Responsibilities \n Operational Leadership \n\n • Take full responsibility for the day-to-day operational management of the business.\n, • Ensure the safe, efficient and profitable delivery of all transport services.\n, • Plan and allocate drivers, vehicles and operational resources to meet customer and business requirements.\n, • Prepare driver rotas, vehicle schedules and resource plans to maximise fleet utilisation.\n, • Take ownership of the day-to-day delivery and performance of National Express services alongside coach holidays, private hire, school transport, tours and transfers.\n, • Monitor operational performance, vehicle and driver utilisation, overtime, dead mileage, subcontracting and other operating costs to maximise efficiency and profitability.\n, • Proactively manage service disruption including breakdowns, accidents, delays, cancellations and emergency situations, arranging replacement vehicles or subcontractors where required.\n, • Work closely with the Sales Team to ensure commercial commitments can be delivered with available operational resources.\n, • Build and maintain strong relationships with customers, suppliers, local authorities and external stakeholders.\n\n \n People Leadership \n Lead, motivate and develop a sizeable operational team, ideally with experience managing 40-50+ employees, creating a positive, inclusive and high-performing working environment. \n\n • Manage driver performance through coaching, mentoring and regular performance reviews.\n, • Support recruitment, induction, training and ongoing development of operational staff.\n, • Manage attendance, absence, disciplinary and grievance procedures fairly and professionally.\n, • Promote employee engagement, teamwork and a culture of continuous improvement.\n, • Work closely with the Training Team to ensure all employees remain competent, compliant and fully trained.\n\n Compliance & Safety \n\n • Promote a culture where safety is always the highest priority.\n, • Ensure full compliance with Operator Licence requirements, drivers' hours regulations, tachograph legislation, Road Traffic Act requirements and all relevant transport legislation.\n, • Monitor compliance with Health & Safety policies and company procedures.\n, • Ensure vehicles, drivers and operations consistently meet regulatory and company standards.\n, • Maintain clear operational accountability for a safe working environment, ensuring risks are identified, acted upon and consistently managed.\n\n Customer Service & Commercial Performance \n\n • Deliver outstanding customer service by ensuring reliable, punctual and professional operations.\n, • Handle customer enquiries, complaints and operational issues quickly and professionally.\n, • Take ownership of operational cost control, including overtime, dead mileage, subcontractor expenditure, productivity and resource utilisation, with a clear focus on improving profitability.\n, • Identify opportunities to improve operational processes, customer satisfaction and business performance.\n, • Own and report against agreed operational KPIs, identifying underperformance and implementing timely corrective action.\n\n Operational Performance & KPIs \n\n • Achieve agreed targets for service punctuality and reliability.\n, • Minimise lost mileage, service failures and preventable cancellations.\n, • Control driver overtime, agency/subcontractor expenditure and other operational costs.\n, • Improve vehicle and driver utilisation while reducing unnecessary dead mileage.\n, • Monitor driver availability, absence and retention.\n, • Ensure National Express and other contracted services consistently achieve required contractual KPIs and SLAs.\n, • Produce regular operational performance reports for the Directors.\n, • Investigate recurring operational failures and implement corrective actions.\n, • Work with the commercial team to ensure work is priced and accepted with a clear understanding of operational capacity and cost.\n\n \n Essential Skills & Experience \n Applicants should have: \n\n • Proven Operations Management experience within the coach, bus, passenger transport or travel industry.\n, • Experience managing a sizeable operational team, ideally 40-50+ employees, including drivers and operational staff.\n, • Experience planning and scheduling PCV drivers and passenger-carrying vehicles.\n, • Strong knowledge of fleet utilisation, operational planning and transport logistics.\n, • Excellent leadership, coaching and people management skills.\n, • Experience managing performance, attendance and employee relations.\n, • Strong organisational, planning and problem-solving abilities.\n, • Excellent communication and stakeholder management skills.\n, • Strong commercial awareness with experience managing operational budgets, controlling costs and improving operational profitability.\n, • Good IT skills, including Microsoft Office and transport management systems.\n, • The ability to remain calm under pressure while managing multiple priorities.\n\n \n Desirable Qualifications & Experience \n\n • PCV Transport Manager CPC qualification (strongly preferred).\n, • Experience managing a PSV Operator Licence.\n, • Knowledge of drivers' hours regulations, tachograph compliance, Road Traffic Act requirements and passenger transport legislation.\n, • Experience working within National Express or other scheduled/high-frequency contracted services, coach holidays, private hire, school transport or tourism operations.\n, • Experience using transport management or scheduling software.\n\n \n The Ideal Candidate \n You will be a confident and approachable leader with a proven track record in passenger transport operations. \n You will thrive in a fast-paced environment, balancing customer service and compliance with clear accountability for operational efficiency, service performance, cost control and profitability while developing and supporting your team. \n You will be organised, resilient and decisive, with the ability to build strong relationships across all areas of the business and drive continuous improvement. \n \n What We Offer \n\n • Competitive salary of up to £50,000 per annum, depending on experience.\n, • Free on-site parking.\n, • Company pension scheme (NEST).\n, • Professional development and training opportunities.\n, • Career progression within a growing business.\n, • Supportive, collaborative and inclusive working environment.\n\n \n Equality, Diversity & Inclusion \n Amans Travel is proud to be an equal opportunities employer. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of age, disability, race, religion, sex or sexual orientation. \n \n Apply Today \n If you have the experience, leadership skills and passion to lead a busy passenger transport operation, we'd love to hear from you. \n Applications from candidates currently working within coach operators, bus companies, National Express operators, private hire coach businesses or other PSV/PCV passenger transport organisations are particularly encouraged. \n\n • Please note that this vacancy may close early if sufficient applications are received, so early applications are encouraged.\n

In this position, you will be responsible for managing and delivering assigned Engineering and/or In-service programs within Global Defence Systems.As the single point of contact for all activities in this role, you will work closely with supporting business functions such as Functional Engineering disciplines, Project Teams, Supply Chain, Quality, Programme Managers, Operations leadership, and the Engineering Manager to develop and deliver New Product Introduction (NPI) programs.Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ''World's Best Companies 2025'' ranking.Safran Electronics & Defense is an international company with more than 19,000 employees who bring together expertise and team spirit to design high-technology solutions for the aerospace, defense and space sectors. By combining human and technological intelligence, the company develops products and services for both civil and military customers, operating on land, at sea, in the air and in space.IPT LeadWolverhamptonSITE BASEDSkills: Systems Engineering, Electrical/Mechanical, Hydro/Electrical, Hydro/Mechanical, Actuation Systems, Technical Program ManagementSafran - Here, we craft excellence together.We are looking for passionate individuals to join our GDS Engineering team as a IPT Lead at our Wolverhampton site.In this position, you will be responsible for managing and delivering assigned Engineering and/or In-service programs within Global Defence Systems.As the single point of contact for all activities in this role, you will work closely with supporting business functions such as Functional Engineering disciplines, Project Teams, Supply Chain, Quality, Programme Managers, Operations leadership, and the Engineering Manager to develop and deliver New Product Introduction (NPI) programs that are compliant, on time, and within target costs, or to support production work packages and provide resolution to issues.It is essential that you develop and maintain an excellent relationship with the customer(s) as the main point of contact to ensure that deliverables and requirements are met according to the customer's needs.What will your day-to-day responsibilities look like? Develop and maintain project plans to ensure that all engineering deliverables are defined. Monitoring projects to ensure adherence to schedule, cost, and engineering deliverables, particularly regarding technical issues. Collaborating with the associated Project Manager to maintain financial and resource forecasts for the project(s). Establish and maintain engineering project forecasts for resource allocation and expenditure to support annual budgeting. Reviewing and managing technical risks, associated costs and developing mitigation plans, and proactively implementing them with regular reviews to support project plans. Coordinating the Project Team through regular startup meetings. Facilitating communication flow from Senior Management to engineering staff and serving as an upward conduit for feedback from engineering staff to senior management. Providing effective and timely reporting of project status to a regular cadence. Implementing a 'visible management' philosophy. Demonstrating leadership skills by effectively leading a team of engineers and technicians, extracting the best performance from team members. Allocating and managing project tasks assigned to team members. Demonstrating agility in assessing and adjusting priorities to align with business needs. Collaborating with the Engineering Manager to facilitate staff development through mentorship of team members. Ensuring adherence to engineering processes. Engineering products to specification, ensuring compliance with all technical requirements, including statutory, legal, and ethical standards. Monitoring and controlling product costs to meet agreed targets. Addressing issues related to the in-service use of project equipment and implementing timely corrective actions. Managing the progression and resolution of FRACA (Failure Reporting, Analysis, and Corrective Action) issues raised within the teamAt Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.About Safran Actuation Systems UKSafran Actuation Systems UK is a world-class centre for the design, manufacture and support of actuation and flight-control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best.Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do.As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward-thinking team with opportunities to grow, innovate and make a meaningful impact in the future of aerospace.At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone.We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role.Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation.Essential skills: Qualified to Degree-Level, Chartered Engineer, or possess relevant experience in the product line or a similar field, with a minimum of 5 years of experience. Demonstrates broad technical and intellectual capability, with the ability to effectively interface with a wide range of professionally qualified individuals in both external and internal business disciplines. Highly motivated, capable of driving results through direct leadership and the effective utiliation of resources.Desirable skills: Demonstrates determination and commitment, with a proven track record of taking responsibility and calculated risks. Capable of quickly assessing risks and providing timely corrective actions when necessary. Possesses strong organizational and time management skills, with a keen attention to detail. Recognized for exceptional leadership skills. Structured and organized, with proficiency in planning, reporting, and communication; able to effectively manage multiple tasks concurrently. Previous experience in an Aerospace environment is preferred within. Electro-Mechanical and/or Hydro-Mechanical Actuation systems. Possesses 5 or more years of engineering experience within transport, nuclear, military, automotive, or other safety-related industries.* Chartered Engineering status is desirableTPBN1_UKTJ

Job ID: 01852696Posted: Posted 30+ Days AgoStart Date: 2026-07-07Location: GB-WLV-WOLVERHAMPTON-001 ~ Wobaston Rd ~ HS MARSTON AEROCountry: United KingdomTime Type: Full timeDate Posted:2026-07-07 Country:United Kingdom Location:Wolverhampton, Wolverhampton Position Role Type:OnsiteCollins Aerospace is a global leader in technologically advanced and intelligent solutions for the aerospace and defence industry.This is an exciting new role within Collins and a unique opportunity to be part the ASG electric thrust reverser actuation centre of excellence, leading a team of technical innovators in the development of new technologies to position the business for success on next generation of aerospace nacelle electric actuation. The position will be located within a new bespoke facility in Wolverhampton.Reporting to the ASG-UK Site Lead – Chief Engineer you will be the technical focal point for the project across the full product lifecycle, from concept development and architecture definition through design, verification, certification, industrialisation and in-service support. This is an exciting opportunity to shape future electric actuation system technologies and deliver robust, reliable and certifiable solutions for demanding aerospace applications.What You Will DoIn this role, you will be responsible for providing technical leadership to a multifunctional product development team, driving innovation of new technology and maturing robust product designs to certification for aerospace electric actuation applications.Your responsibilities will include:Working within a team of engineers contributing to the development of aerospace actuation systemsProviding technical input and engineering expertise across assigned work packagesSupporting system design activities throughout the full product lifecycle, from requirements through to qualification and production supportContributing to system trade studies and technical assessmentsSupporting engineering planning activities in collaboration with project and engineering leadsContributing to design reviews and technical discussions with internal stakeholdersSupporting the development of robust and innovative engineering solutionsWorking with subject matter experts to support engineering integrity and compliance with design processesSupporting technical investigations and contributing to root cause analysis activitiesAssisting in the capture of lessons learned and continuous improvement activitiesSupporting customer and supplier technical discussions where requiredContributing to the development of engineering tools, methods, and future capabilitySupporting the preparation of technical documentation and engineering outputsSharing knowledge and supporting the development of junior engineers within the teamThe role will be based in a new Collins Aerospace facility in Wolverhampton, UK, with <20% international travel.What You Must HaveDegree in Engineering or equivalent qualification (Mechanical or related discipline preferred)Experience in aerospace or electro-mechanical system design and developmentUnderstanding of aerospace actuation systems or similar complex mechanical systemsExperience working within multidisciplinary engineering teamsStrong analytical and problem-solving skillsExperience supporting technical investigations and engineering issue resolutionAbility to produce clear technical documentation and communicate effectivelyGood understanding of engineering principles and design processesAbility to work collaboratively in a structured engineering environmentStrong attention to detail and commitment to engineering qualityDesirable ExperienceExperience working on aerospace development or certification programmesKnowledge of electro-mechanical actuation systemsFamiliarity with engineering analysis tools and methods (e.g. CAD/FEA tools such as CATIA or ANSYS)Understanding of aerospace development standards (e.g. ARP4754, DO-178, DO-254)Experience supporting design reviews and engineering verification activitiesWhat We OfferPeople are core to what we do. As such, we are committed to providing an industry leading benefits package. We offer a highly competitive salary, annual bonus, and many other benefits to include:Competitive salary and package25 days annual leave, plus public holidays plus the option to buy / sell up to 5 days per yearGenerous Employer Contribution Pension Scheme with 2:1 matched contributions up to 10%Private Medical InsuranceHealth & Wellbeing Cash Plan - (dental/optical/therapy/chiropody/health screening)Life Assurance & Group Income protection scheme participationEmployee Discounts & Flexible Benefits platformSupport with professional feesEmployee Assistance Programme (EAP)Employee recognition schemesOpportunities for professional development and career growthand so much more!Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.Apply now and be part of the team that’s redefining aerospace, every day!Please note that potential candidates will be subject to Baseline Personnel Security Standard (BPSS) and background checks.RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms:Click on this link to read the Policy and Terms

Job Title: Customer Service Operations Team Leader.

Job ID: 01852702Posted: Posted 30+ Days AgoStart Date: 2026-07-07Location: GB-WLV-WOLVERHAMPTON-001 ~ Wobaston Rd ~ HS MARSTON AEROCountry: United KingdomTime Type: Full timeDate Posted:2026-07-07 Country:United Kingdom Location:Wolverhampton, Wolverhampton Position Role Type:OnsiteCollins Aerospace is a global leader in technologically advanced and intelligent solutions for the aerospace and defence industry.This is an exciting new role within Collins and a unique opportunity to be part of the ASG electric thrust reverser actuation centre of excellence, working as part of a team of technical innovators in the development of new technologies to position the business for success on the next generation of aerospace nacelle actuation. The position will be located within a new bespoke facility in Wolverhampton. Reporting to the ASG-UK Site Lead – Chief Engineer, you will play a key role in delivering test evidence across prototype, qualification, and in-service phases for next-generation aerospace systems.What You Will DoAs a Senior Test Engineer within Aerostructures UK you will be a key contributor to the generation of test evidence for the entire product life cycle from prototype, through qualification, to in-service support, demonstrating compliance to our internal and customer requirements.In this role you will be responsible for the planning, readiness activities, execution, and reporting of prototype and qualification testing through strong technical knowledge and excellent organisational skills. The quality of functional deliverables, adherence to procedures and process are key aspects of the role. In addition, you will collaborate across a multi-functional, multi-national team and work with internal and external customers during all phases of design, integration, test and production.You will support new business opportunities and develop key customer relationships. You will also support the development of the engineering strategy, including a technology roadmap and new business opportunities.Your responsibilities will include:Awareness and involvement in all aspects of EH&S within the test environment.Drive good housekeeping standards.Interpretation of customer requirements into test definitions and formal test procedures for prototype and qualification tests.Generation and issue of qualification/prototype test documentation.Creating and executing test procedures on prototype hardware, in advance of design completion.Generation of test equipment definitions to support prototype and qualification test activities.Sourcing and management of external suppliers, including test facilities, and equipment suppliers.Setting up tests, build of test units and mounting units in test rigs.Commissioning and validation of test equipment.Performing functional acceptance tests of prototype units.Perform qualification testing, monitoring and recording appropriate data throughout.Reviewing test data against test requirements, and reporting test outcomes.Supporting failure investigations and driving corrective actions.Deliver and present results through clear written and oral communication.Coordination of off-site testing including transportation, assembly and commissioning of all necessary support equipment.Oversight of external test house operations and performance of functional tests during off-site testing.Supporting the maintenance of internal standard work and processes.Collaborate across the team to identify synergies, best practices, and opportunities.The role will be based in a new Collins Aerospace facility in Wolverhampton, UK, with <10% international travel.What You Must HaveQualified to degree-level in mechanical or electrical engineering or appropriate experience within the discipline.Demonstrated development/test engineering experience.Working knowledge of electro-mechanical actuation and sensors.Experience in supporting failure investigations.Excellent written and oral communication skills to a wide range of audiences.A passion for self-development and engineering excellence within a team.Desirable skills: Experience of aerospace qualification testing & reporting.Generation of test execution documentation.Able to contribute to conceptual test planning.Execution planning of documentation and testing to support project milestones.Management of qualification testing (onsite & offsite).What We OfferPeople are core to what we do. As such, we are committed to providing an industry leading benefits package. We offer a highly competitive salary, annual bonus, and many other benefits to include:Competitive salary and package25 days annual leave, plus public holidays plus the option to buy / sell up to 5 days per yearGenerous Employer Contribution Pension Scheme with 2:1 matched contributions up to 10%Private Medical InsuranceHealth & Wellbeing Cash Plan - (dental/optical/therapy/chiropody/health screening)Life Assurance & Group Income protection scheme participationEmployee Discounts & Flexible Benefits platformSupport with professional feesEmployee Assistance Programme (EAP)Employee recognition schemesOpportunities for professional development and career growthand so much more!Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.Apply now and be part of the team that’s redefining aerospace, every day!Please note that potential candidates will be subject to Baseline Personnel Security Standard (BPSS) and background checks.RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms:Click on this link to read the Policy and Terms

Carlsberg Marston’s Brewing Company is recruiting an Operations & Insights Team Leader to ensure the customer service centre runs efficiently and delivers quality support. You will lead the team, drive performance improvements and partner with other departments to meet service levels and business

We are looking for an experienced and motivated Customer Service Manager to lead, coach, and develop our team of Customer Service Team Leaders while taking ownership of the day-to-day operation of the Customer Service function. As a key leader within the Customer Experience team, you will ensure the

One Stop Stores Ltd is seeking a Shift Leader at our Wolverhampton store.You will coordinate a team to deliver a smooth shopping experience, open/close shifts, manage duties, and ensure safety and customer focus throughout daily operations.You will champion strong customer service, lead by example,

Culligan UK is seeking an experienced Customer Service Manager to lead, coach, and develop our team of Customer Service Team Leaders while owning the day‑to‑day operation of the Customer Service function. As a key leader within the Customer Experience team, you will champion coaching, empower TL

Lead, coach and develop the Operations & Insights team, ensuring high-quality support across Customer Service. Collaborate with key stakeholders to support operational planning, change initiatives and business improvement projects. We are happy to support accessibility needs, to ensure a fair and eq

We are currently recruiting for a Hire Desk Controller to join our Specialist Vehicles team at our offices in Birchwood. Reporting to the Hire Desk Team Leader, you will be responsible for actively contributing to the region's performance through effective sales, customer service and administration.

Location: Walsall Pay: £20.29 per hour PAYE Hours: Average 37 hours per week Contract: Temporary Working Pattern: MondaySunday according to rota/service requirements Driving: Essential DVLA check required We are recruiting an experienced Tree / Environmental Team Leader to supervise a frontline operational team delivering grounds, environmental and green-space services. This is a hands-on supervisory role requiring someone who can effectively manage staff, vehicles, plant and daily workloads while ensuring high standards of service, productivity and Health & Safety. ## The Role You will be responsible for the day-to-day supervision and deployment of operational staff, including permanent, temporary and agency workers. You will plan workloads, allocate resources, monitor performance and ensure work is completed safely and efficiently. Responsibilities will include: Supervising and coordinating frontline operational teams. Planning daily and weekly workloads. Allocating staff, vehicles, plant and equipment. Monitoring productivity, quality and performance. Providing on-the-job training, instruction and support. Ensuring vehicles, machinery and equipment are maintained and safe to use. Completing and maintaining operational records. Managing Health & Safety requirements, risk assessments and safe systems of work. Responding to customer enquiries and operational issues. Supporting service improvements and changes. Ensuring resources are deployed effectively and provide value for money. The wider service includes grounds maintenance activities such as grass maintenance, tractor operations, hedge maintenance, horticultural features and sports pitch/fine-turf work . ## Essential Requirements Applicants should have: Previous supervisory/team leader experience within grounds maintenance, environmental services, waste, street cleansing or a similar operational environment. Experience managing and deploying frontline staff. Good understanding of Health & Safety, risk assessments and safe working practices. Experience operating or supervising the use of vehicles, plant and machinery. Strong organisational and communication skills. Ability to manage workloads and achieve operational targets. IOSH Managing Safely or equivalent Health & Safety qualification. Full driving licence minimum Category C1. Current Driver CPC / DQC card. NVQ Level 2 or equivalent practical experience within an environmental discipline at supervisory level. The successful candidate must be prepared to work flexibly according to service requirements, which can include weekends and Bank Holidays . A DVLA check will be required before commencing the role. If you're an experienced operational Team Leader with a background in grounds, environmental or related services, apply today with your latest CV. TPBN1_UKTJ

As a Team Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve.We want you, our customers and our colleagues to be proud to share their journey with us.What being

We are seeking to appoint an experienced and committed Planning Team Leader to lead the delivery of a high-quality repairs planning service within Housing Maintenance.The successful candidate will be responsible for managing a team of staff providing a responsive and customer-focused service to tena

Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank. Be a role model to the team on giving great service and making sure every customer receives a warm welcome. As a Team Leader, you’ll lead by example,

Tesco Café Team Leader role in the United Kingdom requires a proactive, customer-focused approach.You will support the Manager, coach staff, and help drive sales while maintaining food safety and service standards.We offer flexible working options, development and training, and an inclusive culture

Tesco UK is looking for a Team Leader to join one of our Cafés in Wolverhampton.The role offers a friendly, fast-paced environment with a passion for customer service, a proactive can-do attitude, and strong collaboration to keep everyday operations running smoothly.You will support the Manager, co

Recruitment Team Leader Location: Hybrid - With offices across the UK in Ipswich, Cambridge, Milton Keynes, Northampton and Walsall, we welcome applications from candidates based within easy commuting distance of any of our offices (client visits will also be required) Salary: Up to £36K per annum, DOE Contract: Full time, 37.5 hours per week Are you an experienced recruitment professional with a passion for leadership, customer service, and delivering outstanding results? At Opus People Solutions, we deliver managed service recruitment (MSP) to over 25 local authority clients across the UK. Our model is built around expertise, ethical delivery, and long-term partnership - not just filling roles, but finding the right people who will shape the future of public services. We are looking for a motivated and driven Team Leader to join our growing Industrial and Admin Team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and has the ability to lead a team to achieve exceptional recruitment outcomes. About the Role As a Team Leader, you will oversee the end-to-end temporary recruitment lifecycle for designated customers while providing leadership, guidance, and support to your team. You will work closely with customers, suppliers, and internal stakeholders to deliver a high-quality recruitment service that exceeds expectations. You will play a key role in driving service delivery, improving operational performance, and ensuring recruitment activities are conducted efficiently and compliantly. Key Responsibilities Lead and manage recruitment delivery across assigned customer accounts within Industrial and Admin vertical Build and maintain strong, strategic relationships with customers and stakeholders. Provide a consultative recruitment service to hiring managers. Conduct detailed vacancy briefings and recruitment planning sessions. Develop effective attraction and sourcing strategies to secure top talent. Manage candidate and customer expectations throughout the recruitment process. Ensure recruitment systems are updated accurately and in real time. Monitor service delivery against agreed SLAs and performance targets. Support reporting and management information requirements. Act as an escalation point for recruitment queries and issues. Drive continuous improvement initiatives across the service. Support team development and lead by example.About You You will be an experienced recruiter with strong leadership capabilities and a customer-focused mindset. Essential Skills & Experience Proven recruitment experience, ideally within an agency, MSP, or in-house environment with knowledge of industrial and admin vacancies Strong stakeholder management and relationship-building skills. Excellent communication and influencing abilities. Experience managing multiple priorities in a fast-paced environment. Strong organisational and time-management skills. Proficiency in Microsoft Office, particularly Word and Excel. Ability to analyse information, solve problems, and make informed decisions. Experience coaching, mentoring, or leading team members.What We Offer Competitive salary and benefits package. Opportunities for career development and progression. Supportive and collaborative working environment. Exposure to strategic customer accounts and key stakeholders. Opportunity to make a real impact on service delivery and business performance.All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. Apply Today If you're a recruitment professional ready to take the next step in your leadership career and make a meaningful impact, we'd love to hear from you. Apply now and become part of a team committed to delivering exceptional recruitment solutions and outstanding customer service

Reporting to the Warehouse Manager & Supply Chain & Operations Director, the FLM is a role model for operational excellence and team engagement, and specifically this role will be about driving improvements across targeted areas of the operation to deliver lasting change. It will require deep diving into golden path processes to understand the "to-be" and converting the "as-is" to this. This role will sit outside of the current day to day operation and is specifically being recruited to drive improvement and change to make the operation world class. Key Tasks Safety and Compliance: Champion a safety-first culture, ensuring all team members adhere to health and safety policies and procedures Conduct regular safety audits, risk assessments, and toolbox talks or equivalent Investigate incidents and near misses, implementing corrective actions and preventative measures Ensure compliance with legal and company standards (e.g., manual handling, PPE, equipment use)People Management: Lead, coach, and develop a team of warehouse operatives to achieve individual and team goals Manage daily team briefings, shift handovers, and communication of operational priorities Monitor attendance, timekeeping, and conduct, escalating issues as appropriate Support recruitment, onboarding, and training of new team members Foster a positive working environment that promotes teamwork, respect, and inclusionOperational Excellence: Oversee the execution of warehouse tasks including goods-in, picking, packing, despatch, admin process and inventory control Manage deployment of resources, space, and equipment to meet operational demands Identify continuous improvement initiatives to streamline processes and reduce waste Support change management activities and adoption of new systems or procedures Monitor and report on key performance indicators (KPIs) such as productivity, accuracy, throughput, and service levels Use data to identify trends, root causes of issues, and support opportunities for improvement Drive accountability for performance within the team, recognising achievements and addressing under performance Collaborate with other departments (e.g., planning, transport, customer service) to ensure end-to-end efficiencyWho we are looking for: Essential: Proven experience in a warehouse or logistics environment, ideally in a supervisory or team leader role Strong understanding of warehouse operations and safety standards Excellent communication and interpersonal skills Ability to lead by example and motivate others Comfortable using warehouse management systems (WMS) and performance dashboards Problem-solving mindset with a focus on continuous improvementDesirable: Experience with Lean or Continuous Improvement methodologies Experience in Microsoft Dynamics 365 Experience in an industrial fastenings or manufacturing environment Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

About The Role What you’ll be doing: Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choiceWhat you’ll need - skills and experience: Proven experience in a retail customer service orientated or sales environment Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment You’ll have practical experience / knowledge of some or all of our product range Proven ability to sell some or all of our product range Proven ability to deliver excellent customer service to all of our customers Proven experience in achieving sales targets You'll be a confident, enthusiastic team player Your personal skills should include accuracy and numeracy as well as basic computer literacy You’ll possess a high degree of self motivation and a can-do attitude You’ll demonstrate a desire to succeed both individually and as co-leader of the team Benefits What you’ll get in return for your commitment: Staff Discounts Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where you’ll be working: Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: (url removed)

HR Advisory Lead Location: Wolverhampton Working Pattern: Hybrid Your Role The HR Advisory Lead oversees Tier 2 HR support, providing expert advice to employees and managers, handling complex HR queries and employee relations cases, and ensuring compliance with company policies, employment law, and best practice. The role serves as the key escalation point while delivering a high-quality, consistent, and customer-focused HR service. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Safran Actuation Systems UK is a world class centre for the design, manufacture and support of actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. Key Responsibilities HR Advisory and Escalations Act as the lead contact for Tier 2 HR enquiries and escalations received through the Shared Services function. Provide expert guidance and advice to employees and managers on HR policies, procedures, and employment practices. Resolve complex HR queries within agreed service levels, ensuring accuracy, consistency, and compliance. Identify trends in employee enquiries and recommend improvements to processes, policies, and knowledge resources. * Support the development and maintenance of HR knowledge articles, guidance documents, and standard operating procedures. Employee Relations Support Provide advisory support on employee relations matters including disciplinary, grievance, absence management, performance management, flexible working requests, and workplace conduct issues. Support managers throughout the employee relations process, ensuring fair and consistent application of policies. Assist with investigations, hearings, documentation, and case management activities. Escalate high-risk or complex cases to senior HR colleagues where appropriate. * Maintain accurate and confidential case records and documentation. Service Delivery and Governance Ensure HR advisory services are delivered in line with agreed service standards, KPIs, and compliance requirements. Monitor case volumes, resolution times, and service performance metrics. Identify opportunities for process improvement and support implementation of service enhancements. Ensure adherence to employment legislation, organisational policies, and data protection requirements. * Support audit and governance activities relating to HR service delivery. Stakeholder Management Build effective working relationships with managers, employees, HR Business Partners, Centres of Excellence, and Shared Services teams. Provide coaching and guidance to managers to enhance people management capability. Act as a trusted advisor on routine and moderately complex people matters. Collaborate with wider HR teams to ensure seamless employee support and issue resolution. Team Leadership and Development Provide day-to-day guidance and support to HR Advisors and team members where applicable. Share best practice and promote consistency across advisory services. Support onboarding, training, and capability development within the HR Advisory team. Foster a culture of continuous improvement, accountability, and customer service excellence.# Key Skills and Experience Essential Significant experience within an HR Advisory, Employee Relations, HR Shared Services, or HR Operations environment. Strong knowledge of employee relations processes and employment legislation. Experience managing complex HR queries and casework. Excellent stakeholder management and communication skills. Ability to interpret and apply HR policies consistently and pragmatically. Strong organisational skills with the ability to manage multiple priorities and deadlines. Experience working within a service delivery or shared services environment. Proficient in HR systems and case management tools. Desirable CIPD Level 5 qualification or equivalent experience. Experience leading or mentoring HR advisory teams. *Experience within a large, multi-site, or matrix organisation. Key Competencies Customer Focus Employee Relations Expertise Decision Making and Judgement Influencing and Stakeholder Management Problem Solving Resilience and Adaptability Continuous Improvement Attention to Detail *Collaboration and Teamwork If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today

In this position, you will be responsible for managing and delivering assigned Engineering and/or In-service programs within Global Defence Systems. As the single point of contact for all activities in this role, you will work closely with supporting business functions such as Functional Engineering disciplines, Project Teams, Supply Chain, Quality, Programme Managers, Operations leadership, and the Engineering Manager to develop and deliver New Product Introduction (NPI) programs. Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets. Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking. Safran Electronics & Defense is an international company with more than 19,000 employees who bring together expertise and team spirit to design high-technology solutions for the aerospace, defense and space sectors. By combining human and technological intelligence, the company develops products and services for both civil and military customers, operating on land, at sea, in the air and in space. IPT Lead Wolverhampton SITE BASED Skills: Systems Engineering, Electrical/Mechanical, Hydro/Electrical, Hydro/Mechanical, Actuation Systems, Technical Program Management Safran - Here, we craft excellence together. We are looking for passionate individuals to join our GDS Engineering team as a IPT Lead at our Wolverhampton site. In this position, you will be responsible for managing and delivering assigned Engineering and/or In-service programs within Global Defence Systems. As the single point of contact for all activities in this role, you will work closely with supporting business functions such as Functional Engineering disciplines, Project Teams, Supply Chain, Quality, Programme Managers, Operations leadership, and the Engineering Manager to develop and deliver New Product Introduction (NPI) programs that are compliant, on time, and within target costs, or to support production work packages and provide resolution to issues. It is essential that you develop and maintain an excellent relationship with the customer(s) as the main point of contact to ensure that deliverables and requirements are met according to the customer's needs. What will your day-to-day responsibilities look like? • Develop and maintain project plans to ensure that all engineering deliverables are defined. Monitoring projects to ensure adherence to schedule, cost, and engineering deliverables, particularly regarding technical issues. Collaborating with the associated Project Manager to maintain financial and resource forecasts for the project(s). Establish and maintain engineering project forecasts for resource allocation and expenditure to support annual budgeting. Reviewing and managing technical risks, associated costs and developing mitigation plans, and proactively implementing them with regular reviews to support project plans. Coordinating the Project Team through regular startup meetings. Facilitating communication flow from Senior Management to engineering staff and serving as an upward conduit for feedback from engineering staff to senior management. Providing effective and timely reporting of project status to a regular cadence. Implementing a 'visible management' philosophy. Demonstrating leadership skills by effectively leading a team of engineers and technicians, extracting the best performance from team members. Allocating and managing project tasks assigned to team members. Demonstrating agility in assessing and adjusting priorities to align with business needs. Collaborating with the Engineering Manager to facilitate staff development through mentorship of team members. Ensuring adherence to engineering processes. Engineering products to specification, ensuring compliance with all technical requirements, including statutory, legal, and ethical standards. Monitoring and controlling product costs to meet agreed targets. Addressing issues related to the in-service use of project equipment and implementing timely corrective actions. * Managing the progression and resolution of FRACA (Failure Reporting, Analysis, and Corrective Action) issues raised within the team At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. About Safran Actuation Systems UK Safran Actuation Systems UK is a world‑class centre for the design, manufacture and support of actuation and flight‑control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward‑thinking team with opportunities to grow, innovate and make a meaningful impact in the future of aerospace. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Essential skills: • Qualified to Degree-Level, Chartered Engineer, or possess relevant experience in the product line or a similar field, with a minimum of 5 years of experience. Demonstrates broad technical and intellectual capability, with the ability to effectively interface with a wide range of professionally qualified individuals in both external and internal business disciplines. Highly motivated, capable of driving results through direct leadership and the effective utiliation of resources. Desirable skills: • Demonstrates determination and commitment, with a proven track record of taking responsibility and calculated risks. Capable of quickly assessing risks and providing timely corrective actions when necessary. Possesses strong organizational and time management skills, with a keen attention to detail. Recognized for exceptional leadership skills. Structured and organized, with proficiency in planning, reporting, and communication; able to effectively manage multiple tasks concurrently. Previous experience in an Aerospace environment is preferred within. Electro-Mechanical and/or Hydro-Mechanical Actuation systems. Possesses 5 or more years of engineering experience within transport, nuclear, military, automotive, or other safety-related industries. * Chartered Engineering status is desirable

Permanent | i54, Wolverhampton | Spray Cell| 40 Hours Per Week Inspect with precision. Spray with care. Take pride in every sink. We currently have an exciting opportunity to join Shaws as a Spray Cell Operative within our growing team at our manufacturing facility in Wolverhampton. Every Shaws sink is made by hand, and the spray cell is where its finish is decided. In this role you’ll either spray the engobe undercoat or the glaze onto our fireclay sinks, or support the movement of work around the area — all to the highest standards. Before anything is sprayed you’ll inspect the sink closely, because a fault that isn’t caught in your cell is a fault that gets fired in. From here, the sinks move on to our kilns department. It is precise, hands-on work in a high-volume area, and the result is visible in every finished piece. You’ll take pride in every luxury sink you spray. You’ll work across two shifts, Monday to Friday: 6am–2pm and 2pm–10pm. What You Will Be Responsible For Carrying out a detailed inspection of every sink prior to spraying. Spraying the engobe undercoat or glaze to the required standard, or supporting the movement process around the area. Making sure all checks are completed and all relevant paperwork is filled in as required. Always following SOP standards as trained, and understanding the process you are responsible for and the impact of any failures. Communicating any material defects, unsafe practices or equipment faults to the Departmental Team Leader. Adhering to health and safety policies, procedures and guidelines at all times, and ensuring the correct PPE is always worn. Returning all equipment to its designated zones at the end of each shift, and returning barrels to the glaze room. Leaving the area clean and tidy for the next day, and meeting housekeeping standards through regular cleaning of the area. Striving to achieve the targets set for your area. Being willing to undertake training to develop in role and support other departments.For this role we would need you to demonstrate: Previous spraying experience (e.g. car spraying) and an understanding of the spray process would be desirable. A very high level of attention to detail — the faults you spot are the ones that never reach a customer. Excellent at multitasking and working with competing priorities. Excellent written and verbal communication skills. Ability to work in a cross-functional, collaborative team environment. A solutions-focused mindset. A target-driven approach, as this is a high-volume area.What your colleagues say about you: A solutions-focused person. A great team player. Very organised and methodical. Someone with a very high level of attention to detail.How You Work Matters – Our Blueprint Behaviours Think Big, Learn Fast You bring ambition and a growth mindset to every shift. You pick up new techniques quickly and look for better ways to get a consistent finish.Work It Together You communicate across shifts and departments so the next person can pick up where you left off. You take accountability for your own work and help those around you get theirs right.Make the Hard Call You make pragmatic, timely decisions on the line — even without all the information. You know when to stop, flag a defect and put it right, rather than pass it down the line.Our Core Competencies We look for people who: Cultivate Innovation – Always remain curious. Actively Learn – Grow your own capability and help others do the same. Collaborate – Use your network and teamwork to drive success. Plan and Align – Make work relevant, focused, and purposeful.Why Work With Us? At Fortune Brands Innovations, our people are at the heart of everything we build. You’ll bring the finish to our beautiful Shaws sinks, spraying each one with care and taking pride in the quality of every piece that passes through your cell. You’ll be trusted to uphold our standards, and you’ll see the direct result of your craftsmanship. Our benefits are designed to support your wellbeing, work-life balance and career growth, because when our people thrive, so do our brands. Health, Wellbeing & Financial Security Health & Wellbeing Programme, including a Health Cash Plan to help with everyday healthcare costs Life Assurance & Pension Plan to support you and your loved ones Annual Incentive Plan (AIP) bonus structure, so you share in our success Employee Assistance Programme, offering confidential support when you need it Eye Care Support for frequent screen usersWork–Life Balance Summer and Christmas shutdowns, with 16 days of additional flex holiday Flexible Working Model, giving you more control over how and when you workCareer Development & Recognition Employee Recognition Programme, celebrating the people who make a difference Refer a Friend Programme, rewarding you for helping us grow our teamLifestyle & Everyday Perks High Street Reward Scheme, with a wide range of discounts and savings Cycle2Work scheme (restrictions apply) Free parking on siteOur Hiring Process: You’ll be contacted by our resourcing team for an initial conversation. You’ll be invited to our site for an engaging 1 or 2-stage interview process. We’ll give you full clarity on what to expect — so you can truly shine. If successful, we’ll confirm your start date and welcome you to your House of Rohl journey. If you haven’t heard from us within 4 weeks, please consider your application unsuccessful.Note for Recruitment Agencies We manage our vacancies internally, preferring direct hires and referrals. When required, we engage agencies from our Preferred Supplier List (PSL). Speculative CVs from agencies not on our PSL will not be considered, and no introduction fee will apply.About Us: Fortune Brands Innovations is a US-based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of leading luxury British brands Shaws, Perrin & Rowe and Victoria + Albert, plus Riobel from Canada. We market these together under the House of Rohl name. In addition, Aqualisa completes our portfolio with its market-leading digital showering technology. Our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we employ over 650 people dedicated to delivering excellent products and service throughout our supply chain. Our new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton is generating exciting new opportunities across the business as we continue to grow

Quality Manager The Role: The Quality Manager is responsible for quality assurance, quality control, compliance, and continuous improvement. The role ensures all products, services, and processes meet statutory, client, and company requirements. This position holds technical authority on quality matters, including the right to stop works, reject products, and escalate risks. Key Responsibilities: Quality Monitoring Manage IMS: Maintain and develop the integrated management system in line with ISO 9001, ISO 14001, and ISO 45001. Ensure Compliance: Meet legal and industry standards including BS EN 1090, ISO 3834, LOLER, and PUWER. Support Accreditations: Develop and implement BCS quality processes, standards, and certifications. Conduct Inspections: Perform frequent internal quality checks and inspections on manufactured products. Audit Supply Chain: Conduct supplier audits to ensure incoming products adhere to quality standards. Oversee Calibration: Manage the calibration standards and systems across the business. Troubleshoot Issues: Investigate, troubleshoot, and resolve product and production defects.Business Improvements Drive Efficiency: Examine ways to improve production, streamline operations, and boost efficiency. Support Projects: Partner with the Project Manager to implement business-wide improvements. Introduce Innovation: Bring new quality practices and innovations into the business.Complaints & SLAs Manage Complaints: Ensure all complaints are investigated and closed out within the 5-day SLA. Lead investigations for quality incidents and non-conformances (NCP) Apply CAPA: Put strict corrective and preventative measures in place to prevent repeat defects.Fabrications Maintain Standards: Assist the team with obtaining and maintaining divisional accreditations. Audit Pre-Delivery: Verify welding procedures (WPS/WPQR), welder qualifications, material traceability, and coatings. Develop ITPs: Create contract-specific Inspection & Test Plans to meet customer needs. Compile Handovers: Ensure the accurate compilation of quality documentation and Manufacturer's Data Records (MDRs). Escalate Risks: Support the Head of Fabrications by flagging concerns and agreeing on remedial actions.Plant Hire & Equipment Compliance Enforce Regulations: Ensure all plant, lifting equipment, and safety assets comply with LOLER and PUWER. Manage Test Regimes: Oversee inspection and certification schedules for gas detection and site safety gear. Control Traceability: Maintain flawless asset traceability and certification records.Leadership & Management Conduct 1-to-1s: Hold regular catchups and annual PDRs with direct reports to track performance. Develop Talent: Manage quality personnel, set clear objectives, and support professional growth. Foster Culture: Promote a "right-first time" culture of quality and compliance across all teams.Quality Ensure works are carried out in accordance with processes. Contribute to continuous improvement by providing suggestions and feedback to Team Leaders and Management. Work to agreed timescales updating the Team Leader on progress. Maintain good communication with Team Leaders and Management at all times.HSEQ Complete tasks in accordance with risk assessments, Report accidents and Positive Interventions using the correct methods. Identify/Submit positive interventions where needed. Work in conjunction with HSEQ policies and procedures.Key measures & targets: Process Reviews: Regular evaluations of business-wide processes. SLA Closure: NCPs and complaints closed within 5 working days. Defect Reduction: Measurable decrease in repeat defects and rework. Audit Performance: High compliance scores and successful external certification audits. Right-First-Time: Continuous improvement in first-pass quality metrics. Supplier Quality: High performance scores from supply chain vendors.Key relationships: BCS & Barhale Quality teams Plant & Hire service teams Fabrications & Operations teams BCS Senior Management Team Head of QualityPerson Specification: The successful candidate is likely to meet all of the following criteria: Essential System Knowledge: Strong working knowledge of ISO 9001, ISO 14001, and ISO 45001. Leadership Experience: Proven track record in a quality leadership role within fabrication, manufacturing, or engineering. Technical Standards: Deep understanding of EN 1090, ISO 3834, LOLER, and PUWER. Audit Management: Strong experience managing audits, NCP and CAPA processes. Soft Skills: Excellent communication, influencing, problem-solving, and attention to detail. IT Literacy: High level of proficiency in standard IT tools and systems. Adaptability: Flexibility and willingness to adapt to different tasks and projectsDesirable Specialist Systems: Knowledge of ISO 50001 energy management systems. Qualifications: Educated to degree level with an Internal Auditor qualification. Professional Membership: Membership of the Chartered Quality Institute (CQI) or similar body. Industry Background: Prior experience working within a manufacturing environment.About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards

Storefront Administrator & Customer Service Representative; Wolverhampton; 6 month Contract; £17.00PH PAYE; Inside IR35 We are looking for a motivated and meticulous MRO Storefront Administrator & Customer Service Representative (CSR) to join our clients MRO Storefront team based in Wolverhampton during a period of significant transformation. This role, working within the aerospace sector will initially focus on supporting high-volume administrative and transactional activities required to stabilise and operate the current MRO Storefront, while progressively evolving into a customer-owned, end-to-end service role over time. Currently the Storefront function manages a substantial amount of manual and administrative work, including central inbox management, SAP data entry, unit induction, quoting activities, and coordination with MRO repair sites. The successful candidate will play a key role in executing these activities accurately and efficiently, ensuring continuity of service for customers and Repair Operations. Long-term the organisation will be looking to eliminate manual and low-value administrative work through process improvement, automation, and system enhancements, enabling the full Storefront team to transition to a customer-based operating model. each CSR to have ownership of a defined group of customers, managing the MRO process end-to-end. Daily Duties Manage high-volume administrative tasks supporting MRO Storefront operations, including: Monitoring and managing the central Storefront inbox. Performing manual SAP transactions, including unit inductions, order creation, and quotation setup. Supporting the quotation process, including customer interactions and coordination with MRO repair sites. Respond to customer inquiries, providing accurate status updates and information. Coordinate closely with external MRO repair sites to gather technical, scheduling, and pricing inputs. Maintain accurate and complete data within SAP and supporting systems, ensuring traceability and compliance. Support order management, scheduling alignment, and customer communication across the repair lifecycle. Assist with invoice query resolution and turnback collection activities, escalating issues as required. Report operational issues through the Quality, Cost, Delivery, People, Safety (QCPC) process. Escalate complex customer or operational issues to the MRO Storefront Team Leader. Evolving responsibilities (future-state objective): Transition toward dedicated customer ownership, managing a defined portfolio of customers. Take end-to-end responsibility for customer accounts, from induction through repair coordination to invoicing support. Proactively manage customer expectations, delivery commitments, and communication. Reduce reliance on manual work by adopting improved processes and automated solutions. Act as a knowledgeable and empowered customer interface, resolving issues independently within defined governance. Actively contribute to process standardisation, documentation, and continuous improvement initiatives. Support the Storefront Team Leader in embedding the customer-based operating model across the team. Essential skills and experience required: Strong customer service mindset with clear, professional communication skills. Experience in an administrative, customer service, or operational support role within an Aftermarket, MRO, or service-driven environment. High attention to detail and comfort working with manual, transactional system activities. Working knowledge of SAP (Sales & Distribution modules preferred) or similar ERP systems. Ability to work in a structured, process-driven environment while adapting to change. Willingness to learn end-to-end MRO processes and progressively take on increased responsibility. Desirable skills and experience: Exposure to aerospace MRO or defence-related environments. Understanding of quoting, invoicing, turnback management, or cash-collection processes. Awareness of export control requirements, including EUUs and export licences. Familiarity with Continuous Improvement or Lean principles. Aspiration to develop into a full customer-ownership role within a customer-based Storefront organisation. Morson is acting as an employment business in relation to this vacancy Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control

Catering Manager | West Midlands Salary £DOE Do you love managing a busy restaurant? This independent, family-run garden centre is looking for an experienced Catering Manager to take ownership of their multi-faceted operation. This is a hands-on, influential role where strong hospitality experience is essential. The Role You'll oversee all hospitality areas, including the restaurant, coffee shop, soft play, and grab-and-go units, ensuring exceptional customer experiences, strong financial performance, and high operational standards. Operational Leadership Team Leadership Financial Performance Customer Experience Compliance & Safety Stock & Supply Chain Reporting & CommunicationAbout You Essential Proven experience as a General Manager or senior leader in hospitality Experience managing multiple departments or sites Strong financial and commercial acumen Track record of leading and developing large teamsDesirable Background in garden centres, leisure, or family-focused environments Experience across both food service and leisure operations Key Skills Strong leadership and people management Organised, detail-oriented, and solutions-focused Commercially driven with a customer-first mindset Thrives in fast-paced, high-volume environments Confident communicator at all levels KPIs Revenue growth and profitability Labour and cost control Customer satisfaction Team retention and engagement Compliance and audit performance Additional Information Weekend and seasonal flexibility required Hands-on leadership style with strong on-site presence expected How to Apply If you're ready to step into a role where expertise will be genuinely valued, we'd love to hear from you. Apply below or contact Michail directly at (url removed) or (phone number removed) for a confidential conversation

IT Service Desk Team Leader . We’re looking for an experienced and people-focused IT Service Desk professional who can lead our frontline IT support team and help shape an exceptional service experience across the organisation. As our IT Service Desk Team Leader, you’ll be responsible for

We are looking for a driven, dynamic, and hands-on Team Leader to join our team in Midlands area covering Manchester, Merseyside, East Midlands and West Midlands and lead the growth of our SIM card and e-cigarette product lines. Keep your team up to date with the latest product and service knowledge

This is a hands-on team leader role focused on managing daily service delivery, maintaining service levels, supporting an inexperienced team, and ensuring customer enquiries are handled efficiently and to a high standard. As Temporary Customer Experience Team Leader you will take day-to-day responsi

We are looking for a driven, dynamic, and hands-on Team Leader to join our team in Midlands area covering Manchester, Merseyside, East Midlands and West Midlands and lead the growth of our SIM card and e-cigarette product lines. What Youll Get in Return Basic salary + uncapped commission Company van

Own the day-to-day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members

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As a Customer Services Team Leader, you will lead, motivate, and develop a frontline team of Customer Service Advisors. Our Customer Services team is the heartbeat of the council, acting as the first point of contact for our residents, businesses, and visitors. For further information please contact

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As a line manager/team leader you will be required to manage a team of staff ensuring support and guidance is provided to both staff and service users in our 24hr Independent Living Communities. Team Leader – Personal Support Service. You will be responsible for ensuring CQC regulations and guidan

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You will collaborate with the Band 7 team leader, demonstrate leadership development, manage time and prioritisation, and maintain infection control standards in accordance with Trust policies. York and Scarborough Teaching Hospitals NHS Foundation Trust invites applications for the Deputy Team Lead