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Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities: · Conduct field visits to gather data, complete inspections, and support operational activities. · Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. · Accurately record findings, updates, and reports using handheld technology and internal systems. · Communicate field observations and updates effectively with internal teams. · Support issue resolution by identifying concerns and escalating matters where required. · Maintain accurate records and complete all administrative tasks in a timely manner. · Represent our client professionally at all times while working across various locations. · Ensure compliance with all health, safety, and environmental procedures. Candidate Requirements: · Excellent customer service and interpersonal skills. · Strong verbal communication skills and professional phone etiquette. · Comfortable using handheld devices, mobile applications, and digital systems. · Ability to work independently and manage workload effectively. · Strong attention to detail and problem-solving abilities. · Must have a full UK drivers licence and access to reliable transportation and be willing to travel between sites. · Previous experience in debt recovery, credit control, or arrears management is preferred. Role Details : 37.5 Hours per week - flexibility required between the hours of 8am - 8pm Candidates must have own vehicle with business insurance MOT and valid insurance required Comfortable with lone working and distance driving Mileage paid at £0.19p PM. Salary : £14.80 per hour paid weekly . If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Shop Manager Kingston (Full Time) Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Muswell Hill area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we wont stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, wed love to hear from you. Responsible to Commercial Manager Direct reports Immediately responsible for the Assistant Shop Manager and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities. Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary £27,000 Location Kingston How to Apply Please submit your CV and a covering letter to our recruitment inbox with subject header Shop Manager, Kingston (Full Time). Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience youll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities - Purpose of Job Coach, lead, and manage the Assistant Shop Manager and volunteers. Drive sales performance, maximize profit, Gift Aid, and donations. Deliver the retail strategy, ensuring cost efficiency. Ensure compliance with regulations, policies, and procedures. Promote strong community relations to enhance the charitys profile. Main Responsibilities Deliver income plan and Gift Aid targets; coach team to achieve goals. Manage volunteer pricing, adherence to policies, and recognize contributions. Foster ownership, follow-up, and effective team communication. Induct, train, and develop staff and volunteers. Liaise with key managers and provide customer service feedback. Network locally to generate donations and volunteer engagement. Monitor stock security and maintain housekeeping. Pursue personal development to enhance retail contribution. Sales and Profit Monitor sales, category performance, and financial results; engage the team in understanding shop performance. Foster a creative, entrepreneurial environment to maximize income. Manage team to maximize Gift Aid income on donated products. Ensure adherence to all financial procedures and timely execution. Shop Floor Source sufficient stock and maintain efficient processing systems. Ensure compliance with legal and internal policies. Inspire team to deliver excellent customer experience. Enable effective visual merchandising and new product sales. Maintain safe, healthy, and fit-for-purpose shop environment. Leadership Volunteers Recruit, induct, and retain an inclusive, motivated volunteer team. Connect volunteers to Fight for Sights mission and recognize contributions. Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level. Leadership - Paid Staff Support recruitment, induction, and development of staff. Coach staff to achieve targets; conduct performance reviews. Management - being part of Fight for Sight Play active part in the charity, including attending and contributing to all-staff meetings Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work Be accountable for the integration of the shop into the local community in collaboration with the shop team Empower the team to respond to all appeals and fundraising opportunities. Adhere to and enforce Fight for Sight safeguarding policies. Other Adhere to Fight for Sights vision, mission, and values. Commit to equality, diversity, and staff wellbeing. Person specification - Desirable skills, knowledge & experience Personal qualities The ability to work under pressure whilst remaining calm and organised To be receptive to change and to act as a change agent The ability to maintain excellent rapport with staff, volunteers, supporters, and donors To demonstrate a calm and logical approach to problem solving To consistently demonstrate a dedicated approach to the quality of customer service and team working. Comfortable working in a small team both strategically and operationally Commitment to teamwork, business partnering and a collegiate approach with a can do attitude and a sense of humour. Able to provide positive, dynamic, tenacious and flexible leadership at all times. Results-driven, able to measure and quantify own outcomes. Adaptable to changing landscape and evolving organisation. Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines Excellent verbal and written communication skills Highly organised with ability to plan effectively and allocate resources appropriately. An understanding of and commitment to Londons blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: A great team and a supportive culture Employer pension contributions matching up to 10%, and death in service cover Generous parental leave Flexible/hybrid working options Apprenticeships scheme, study leave and financial support for training & development Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that w e value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. Accessibility We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. Equal opportunities, diversity & inclusion Dont meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if youre excited about this role but your past experience doesnt align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. TPBN1_UKTJ

Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities: · Conduct field visits to gather data, complete inspections, and support operational activities. · Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. · Accurately record findings, updates, and reports using handheld technology and internal systems. · Communicate field observations and updates effectively with internal teams. · Support issue resolution by identifying concerns and escalating matters where required. · Maintain accurate records and complete all administrative tasks in a timely manner. · Represent our client professionally at all times while working across various locations. · Ensure compliance with all health, safety, and environmental procedures. Candidate Requirements: · Excellent customer service and interpersonal skills. · Strong verbal communication skills and professional phone etiquette. · Comfortable using handheld devices, mobile applications, and digital systems. · Ability to work independently and manage workload effectively. · Strong attention to detail and problem-solving abilities. · Must have a full UK drivers licence and access to reliable transportation and be willing to travel between sites. · Previous experience in debt recovery, credit control, or arrears management is preferred. Role Details : 37.5 Hours per week - flexibility required between the hours of 8am - 8pm • Candidates must have own vehicle with business insurance, • MOT and valid insurance required, • Comfortable with lone working and distance driving, • Mileage paid at £0.19p PM. Salary : £14.80 per hour paid weekly . If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Customer Service Agent Customer Service Agent - Leading Property Business - Full training provided - Remote/Hybrid Working Are you a customer service superstar who thrives in a ssuccessful business environment? Do you genuinely enjoy helping people and improving their experience? Our client, a leading and "Great Place to Work UK" accredited property management business, is seeking a dedicated Remote/Hybrid Customer Service Agent to join their fantastic team! This is your chance to be the friendly, problem-solving voice for residents and property owners, all from the comfort of your home. What You'll Do: Respond to customer inquiries via phone, email, and live chat. Professionally handle and resolve formal complaints via email. Collaborate with other departments to investigate and resolve complex issues. Provide accurate information and solutions for property-related questions. Log all customer interactions accurately in the CRM. Monitor root cause analysis and working on exciting projects to enable a better customer journey What You'll Bring: Proven customer service experience, ideally in a services related setting and with complaint handling exposure. A strong customer-focused mindset and a passion for enhancing the customer journey. Excellent written and verbal communication skills (especially for formal correspondence). Strong problem-solving abilities and a proactive approach. Proficiency with CRM software and general computer skills. The ability to work independently with a dedicated, quiet home work space and reliable internet. A positive attitude, patience, and a genuine desire to help.Bonus Points: Experience in property management or real estate related sectors (training can be provided) . Familiarity with Dwellant property or management software (training can be provided) . Experience in complaint resolution or de-escalation.Why You'll Love Working Here: Hybrid working position (after training) Full training and structured on boarding provided. Excellent, collaborative team environment. Lots of development and progression opportunities. Competitive salary and benefits. Work for a company proudly accredited as a "Great Place to Work UK." £Neg salary with regular reviews Ready to Apply? If you're a self-starter with a passion for customer service and ready to make an impact, we want to hear from you! Please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Role Overview: We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service agent roles, to take part in upcoming market research studies. We help connect everyday people with flexible remote market research opportunities that i

Responsibilities Respond to customer enquiries by telephone, email and online channelsProvide clear and accurate information about products and servicesResolve customer queries and comp

Benefits: Competitive basic salary of £30,000 per annum Bonus scheme with significant earning potential Full training and ongoing development opportunities Career progression within a growing dealer group Company pension scheme Employee discount programmes Life insurance and health & wellbein

Are you ready to take your career to the next level?.We're excited to share an incredible opportunity to join our dynamic team!.If you're passionate about hospitality, thrive in a fast-paced environment, and are looking for a role where your skills and creativity will shine, keep reading.This could

Representing well-known fundraising clients, you'll engage customers, build rapport, and support brand growth through high-quality customer service. This opportunity is ideal for individuals seeking hands-on exposure in sales and customer service, whether you're starting out or considering a career

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. Have a passion for delivering outstanding service, greeting customers with a smile and serving them

As the Receptionist you will be a talented Front Office professional with a welcoming smile and a passion for delivering exceptional guest service. You are an engaging and charismatic individual, striving to provide a personalised service to our members. To passionately believe in and provide a prof

This would be a great position for someone who is looking for a role within the private healthcare sector and working with a team dedicated to providing the highest level of service. Our clientele consists of loyal patients and high net worth individuals looking for the best treatment from the most

Each brand reflects our commitment to quality, innovation, and exceptional customer experiences. You will manage complex bookings, oversee the pacing of the dining room, and ensure junior receptionists are delivering warm, polished, and efficient service to all guests. Guest Journey: Act as the lead

The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint a Front of House Receptionist.The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers.It is also a charity an

Successful individuals will represent fundraising brands through face-to-face sales, customer service and promotional campaigns across retail pop-ups, promotional events and other event-based environments throughout London. High customer service standards. Focusing on sales acquisition and generatin

Our client has become one of the countrys top sales and customer service and marketing companies, with associated sales and customer service companies both nationally and internationally. Sales and Customer Service Advisor. No experience required, start in sales and customer service.

Following the success of our Notting Hill neighbourhood restaurant, SUMI Marylebone will be a gem in one of London's most exciting dining destinations showcasing the finest seasonal ingredients, the best sushi preparation and warm, welcoming service. You will work closely with the restaurant managem

In this role, your primary responsibility will be to provide exceptional customer service and ensure smooth operations at the front desk. RIU Plaza London Victoria has quickly become a key player in the UK hospitality scene, offering exceptional service in the heart of London.

If you enjoy variety and a fast-paced working style, our.Corporate Receptionist (Mobile).You'll be joining our dynamic Network Team, a collaborative group that supports more than 100 client locations by providing seamless cover during holidays, training, and other operational absences.Full training

Act as the main point of contact, welcoming clients and delivering a premium customer service experience. Our client specialises in structured health assessments, preventive medicine, and services tailored for their international clients, they are now expanding the clinical team and seeking qualifie

Ideally, you will have previous experience in customer service within the social housing or repairs sector, although candidates with transferable customer service experience and strong organisational and communication skills will also be considered. Customer Service Advisor - Social Housing Repairs

The Customer Service Assistant is a key front-line role responsible for delivering an outstanding resident experience at our Preston student accommodation site. As the first point of contact for students, visitors, and external stakeholders, you will provide a professional, friendly, and solution-fo

DoubleTree by Hilton London Angel Kings Cross.DoubleTree by Hilton London Angel Kings Cross.Competitive Salary plus excellent benefits+incentives.We have an exciting opportunity for a.If you thrive in a fast-paced environment and are ready to excite the world of.Passionate and willingness to learn.A

Our client is a prestigious bank in the heart of Bishopsgate.As a key ambassador for our client's brand, you will deliver a welcoming experience that is seamless, refined, and luxurious.You will be one of 16 Rapport Ambassadors working collaboratively to deliver an outstanding front-of-house operati

School Receptionist (Turkish Speaking) Enfield.September Start | 6-Month Contract | £14.Horizon Teachers are recruiting a friendly and organised School Receptionist for a welcoming school in Enfield.The school has a large Turkish-speaking community, making fluent Turkish language skills highly des

Entry Level Sales & Customer Service Advisor - Immediate Starts Available. A commitment to delivering excellent customer service.

Overview We are seeking a motivated and customer‑focused Sales & Customer Service Agent to join a busy contact centre team supporting European holiday bookings. Training: Fully office‑based Key Responsibilities Convert inbound calls into confirmed holiday bookings Conduct needs&#x

Dealing with enquiries, orders, deliveries and general customer service queries. Customer Service Advisor Location: Plymouth, Devon Salary: £12. Job Type: Full-time (Mon-Fri) About the Role: We are looking for a friendly, caring and professional Customer Service Advisor to join our team in

Sales & Customer Service Agent. We are seeking a motivated and customer-focused. You will handle inbound enquiries, understand customer needs, recommend suitable travel options and confidently convert calls into confirmed bookings.

We are looking for a customer-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. Service Advisor – Wimbledon £32,000 - £42,000 per annum (including bonus) An exciting opportunity has arisen for an experience

ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.

If you are interested in this Receptionist / House Services opportunity in Fenchurch Street, please apply today by sending your CV. We are seeking a professional, friendly and reliable Receptionist to provide House Services cover at our London office in Fenchurch Street. The successful candidate wil

Employee Assistance Programme, occupational health and wellbeing support services.

In this role, you'll be the face of the front-of-house experience, leading a small team and setting the standard for exceptional service.

Lead a dedicated Front of House team delivering outstanding service.

Coordinate closely with all Rooms Division teams, especially Guest Services, regarding VIP arrivals, room moves, and guest room readiness. Provide Night Reception coverage on a rota basis, ensuring continuity of guest service and operational standards.

This role is crucial in ensuring a welcoming atmosphere and delivering exceptional customer service to students and visitors alike. Deliver world-class service to all students and visitors, ensuring interactions are marked by professionalism, courtesy, and a commitment to exceeding expectations. Ass

Responding to new customer enquiries and building strong relationships with existing customers. Processing customer orders accurately from end to end - receipt, stock availability, invoicing. Maintaining customer files on SAP and related software.

Extra holiday allowance for length of service, up to 5 extra days after 5 years.

You'll be a key part of ensuring smooth, uninterrupted service across the client's portfolio, stepping in to provide cover during lunches, holidays, training sessions, and the occasional unplanned absence.