Customer service advisor jobs in DundeeCreate job alerts

Training hours are; Weeks 1-2: 09:00 - 17:45 and.A variety of shift patterns available between 6am & 14:30 on early shifts/late shifts and 16:00 & 02:00 on middle shifts.We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, truste

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2

If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Assistant, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Call Centre Agent, Contact Centre Advisor, Client Services Advisor, Customer Service Administrator, Helpdes

We have a rewarding new job opportunity for a customer-focused individual with excellent communication skills to provide free, impartial and tailored advice to householders on energy efficiency, carbon reduction and fuel poverty support.If youve also worked in the following roles, wed also like to h

Hybrid Mortgage Advisor / Hybrid Mortgage Broker – Dundee & Montrose Location: Dundee & Montrose Salary: Up to £30,000 Basic (including car allowance) OTE: £55,000+ Uncapped Job Type: Employed or Self-Employed Cameron James Professional Recruitment is delighted to be working in partnership with one of Scotland's leading estate agency and financial services businesses to recruit an experienced Hybrid Mortgage Advisor / Hybrid Mortgage Broker covering Dundee, Montrose and the surrounding areas. This is an exceptional opportunity for an ambitious Mortgage Advisor looking to join a highly successful business that offers genuine hybrid working, high-quality estate agency lead generation, outstanding earning potential and long-term career progression. If you are looking for a role where you can focus on advising clients rather than spending your time generating business, this opportunity provides the ideal platform to maximise both your earnings and your career. Working alongside an established network of busy estate agency branches, you will become part of a business that has developed a strong financial services culture throughout its operation. Mortgage Advisors are fully integrated into the branch network, ensuring a continual flow of warm, qualified mortgage appointments generated directly by experienced estate agency professionals. This means you can spend more time helping clients secure the right mortgage and protection solutions while benefiting from a consistent pipeline of quality business. This is a genuine hybrid opportunity, combining the benefits of working alongside successful estate agency teams with the flexibility of remote working. Initially, you will spend approximately three to four days each week within branches across Dundee and Montrose, attending morning meetings, developing relationships with branch managers and negotiators, and meeting clients face-to-face. The remainder of your week can be spent working from home, carrying out telephone and video appointments while managing your mortgage pipeline and progressing existing cases. The property market across Dundee and Montrose continues to provide excellent opportunities for Mortgage Advisors. Advisers can expect to receive between five and eight qualified mortgage appointments each week, supported by strong property transaction levels, an existing client bank and regular remortgage opportunities. With more than 200 properties sold every month across the wider Dundee region and average property values of around £180,000, there is a steady flow of mortgage business available throughout the year. Average mortgage case sizes are approximately £1,500, while excellent protection opportunities allow advisers to significantly increase their overall earnings. As a Hybrid Mortgage Advisor, you will provide whole-of-market mortgage and protection advice to first-time buyers, home movers, remortgage customers and property investors. You will guide clients through every stage of the mortgage journey, from initial enquiry through to completion, delivering exceptional customer service while maintaining the highest FCA compliance standards. Alongside new mortgage business, you'll also work with an established client bank, creating opportunities for remortgages, product transfers and protection reviews. This provides an excellent source of repeat business and helps build long-term client relationships that continue to generate future income. One of the major attractions of this role is the level of support available. You'll benefit from experienced branch managers, dedicated mortgage administrators and knowledgeable compliance teams who will help ensure every case progresses smoothly. This allows you to spend more time advising clients and writing business, rather than dealing with unnecessary administration. For employed advisers, the package includes a basic salary of up to £30,000, including car allowance, together with uncapped commission, monthly bonuses, attractive commission splits, pension, Death-in-Service benefit and ongoing professional development. Successful advisers regularly achieve earnings of £55,000 or more, with uncapped commission providing significant additional earning potential for high performers. For advisers looking for greater flexibility, a self-employed option is also available. This offers 70% commission on self-generated business and 45% commission on company-generated leads, together with full compliance support, dedicated mortgage administration and access to an established introducer network. This provides an excellent platform for experienced Mortgage Brokers looking to maximise their earnings while benefiting from the support and infrastructure of one of the UK's largest estate agency networks. To be considered for this opportunity, applicants should hold CeMAP (or equivalent) together with Competent Adviser Status (CAS) and previous experience working as a Mortgage Advisor or Mortgage Broker. Experience within an estate agency environment would be advantageous, although advisers from other whole-of-market backgrounds will also be considered. Strong residential mortgage knowledge, protection experience, excellent communication skills and a customer-focused approach are all essential. If you're looking for a Mortgage Advisor opportunity that offers hybrid working, high-quality estate agency leads, outstanding support and realistic earnings of £55,000+, this represents one of the strongest opportunities currently available across Dundee and Montrose. With excellent lead generation, national estate agency backing and genuine long-term career progression, this is an opportunity not to be missed. For a confidential discussion regarding this opportunity, please contact: Bryn McMillan

Legal Enquiry Team Advisor | Dundee Salary: £26,000 + Bonus Hours: Full Time | Permanent About the Role As a Legal Enquiry Team Advisor, you'll play a vital role as the first point of contact for new client enquiries. Working across telephone, email, website enquiries, and other communication channels, you'll gather key information, explain funding options, and ensure clients receive a professional and empathetic experience from their very first interaction. Based in Dundee, you'll join a collaborative team environment where no two days are the same. Hybrid working is available following the successful completion of probation, with a requirement to attend the Dundee office three days per week. Key Responsibilities Acting as the first point of contact for new client enquiries via telephone, email, website, and other communication channels Delivering a professional, empathetic and client-focused service Gathering detailed information relating to accidents, injuries and potential claims Accurately recording and maintaining client information on the case management system Obtaining supporting documentation including photographs, evidence and other relevant materials Taking ownership of enquiries from initial contact through to handover to the appropriate legal team Working towards individual and team performance targets, including conversion rates and client satisfaction measures Developing knowledge of personal injury law and the firm's services About You Previous experience within a customer service, contact centre or sales environment Excellent communication and interpersonal skills Ability to build rapport and establish trust with clients Empathetic, professional and client-focused approach Strong organisational skills and attention to detail Confident using Microsoft Office applications and learning new systems Understanding of customer service principles and GDPR requirements Ability to work towards individual performance and productivity targets Experience within a legal environment would be advantageous but is not essential What's in It for You? 32 days annual leave Firm pensions scheme & death in service Private healthcare & flu jab scheme Hybrid working following probation Comprehensive training and ongoing professional development Opportunity to join a respected and leading well-established legal firm Supportive team culture built around collaboration and shared successSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Location: Dundee Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern choice) Contract: Temporary to Permanent Start Date: 07/09/2026 Hours: 25hrs per week Training: 37.5hrs (full-time for 4 weeks), 100% attendance required for the training period. Training hours are; Weeks 1-2: 09:00 - 17:45 and Weeks 3-4: 10:30 - 19:45 Shift Patterns: A variety of shift patterns available between 6am & 14:30 on early shifts/late shifts and 16:00 & 02:00 on middle shifts. We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls. As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emergency (999/112), DQ ((phone number removed)) or Relay UK, with multiple centres across the UK. Your role is to have an empathy for people with communication challenges and type real-time voice over conversations, without judgement and in confidence. As a Customer Service Advisor, you'll be the first point of contact for people in their most critical moments, you will calmly and quickly be directing them to the right emergency service. This is more than a call handler role - it's a chance to make a real difference, every single shift. We're looking for individuals who can: • Communicate clearly and empathetically under pressure, • Think critically and follow structured processes, • Type at least 50 words per minute with 98% accuracy, • Stay composed in emotionally challenging situations Shift Patterns: We offer a range of shift options to support different lifestyles. You will work on a four‑week rotating rota, with shifts scheduled anywhere between 06:00 and 23:00, including some weekend rest days. Training will be full-time and may include mornings and evenings. Full Training & Career Progression You'll receive comprehensive training and ongoing support. Rewards & Benefits: • Competitive pay & overtime opportunities, • Career development opportunities, • Full paid training, • Instant access to Blue Arrow training portal, • Auto enrolment in pension scheme, • 28 days paid holiday Application Process 1. Interview & Audio Typing Screening (50 WPM @ 98% accuracy), 2. Client interview & Audio Typing Assessment (50 WPM @ 98% accuracy), 3. Pre-employment Checks (DBS & references) Ready to Make a Real Difference? If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters. We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

The Customer Service Assistant is a key front-line role responsible for delivering an outstanding resident experience at our Preston student accommodation site. As the first point of contact for students, visitors, and external stakeholders, you will provide a professional, friendly, and solution-fo

Training - 2 weeks on site Job Role : -Your key responsibilities, which are not exhaustive and not limited to include :Managing Inbound calls to the business from Worldwide clients handling shipment requestsBuilding rapport with customers and establishing their needsDeliver a consistent call fl

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE. You’ll be talking over the phone to customers with all sorts of mobile tech-related queries.

Our ‘right shore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Strong customer service skills and confidence handling sensitive conversations. Firstsource Solutions is a l

Deliver a high standard of customer service while meeting service levels and quality standards. Previous experience in a telephone-based customer service or customer-facing role. Experience within customer service, contact centres, financial services, telecoms or other high-volume environments is de

As a Customer Service Advisor, youll be the person customers turn to for clear answers, practical solutions and reassurance, taking ownership of queries across phone and digital channels.

Seeking a Customer Service Advisor for EE's Home Connections Team in Stoke-on-Trent. Role involves guiding new customers, resolving initial queries about product setup and bills.

Seeking a temporary Customer Service Advisor for a fashion retailer in Nottingham, with a salary range of £28,000 to £32,000 per annum.

Seeking a confident and experienced Customer Service Advisor to handle customer orders, resolve issues, document interactions, and provide excellent customer experiences.

Customer Service Advisor needed to solve customer broadband tech issues via phone, no prior experience needed, training provided.

Customer Service Advisor benefits: * Uncapped commissionTraining is included to prepare you for this roleCustomer Service Advisor role:This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and

Customer service role for a Dutch speaker in Kettering, UK, focusing on Dutch-speaking clients and coordination.

Seeking a Customer Service Advisor to handle customer inquiries via phone and written correspondence, ensuring a positive customer experience.

Customer Service Assistant role involving mortgage product support, handling inbound calls, making decisions, and providing positive customer experiences.

Handles inbound customer contacts, processes orders, and resolves queries via phone, email, and social media.

Customer service role for a Dutch speaker in Kettering, UK, focusing on Dutch-speaking clients and coordination.

Customer Relations Advisor sought by a housebuilder to manage customer aftercare, ensuring professional handling of inquiries and issues. Responsibilities include championing the customer journey, managing complaints, and maintaining records.

Handle enquiriesvia phone, email, WhatsApp and web messaging\ N\n Promote and sell clients’ full range of goods and services\ N\n Manage bookings, amendments and trade reservations\ N\n Support inbound and outbound campaigns\ N\n Contact customers regarding service disruptions\ N\n * Work

We also offer ‘Best of Both’ – our hybrid-work approach that gives our Customer Service Advisors the flexibility to work from home up to three days per week and from the office for a minimum of two each week, after training. As a member of our seasonal Customer Service Advisor team, you will b

Manages customer orders, communicates with customers, and maximizes revenue through upselling.

Customer Service Advisor role, requiring Spanish and Italian language skills, based in Watford, offering a hybrid work model.

We are currently recruiting for a Customer Service Advisor role on behalf of a global outsourcing client in Ringwood. You'll be for a well known brand acting as the first point of contact for a range of customer queries.

Provides excellent customer service, manages orders, client accounts, and coordinates deliveries, requiring fluency in Spanish and Italian.

Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more.

Ready to start your career in Human Resources? Apply today and one of our friendly advisors will be in touch.

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

Providing excellent customer service to customers and suppliers. Strong communication and customer service skills. Administration & Customer Support.

Collaborating with internal team and external customers to provide helpful, professional service. Customer focused: Professional, helpful approach to service delivery. Whether you're looking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation i

As a Financial Services Administrator, you’ll provide high-level administrative support across the practice, including:. Financial Services Administrator. Join a respected financial advisory firm offering a stable, long-term role within a professional and supportive office environment.

An NVQ Level 2 in Customer Service following the completion of the apprenticeship(15 months). At EE, we believe every customer interacti.

Temporary Ongoing Administrator - South Tyneside Location: South Tyneside Contract Type: Temporary Ongoing Salary: £13 - £14 per hour (depending on experience) Hours: Full-time, Monday - Friday Start Date: Immediate Start Are you ready to make a meaningful impact? Our valued client

Join a respected financial advisory firm offering a stable, long-term role within a professional and supportive office environment. This is an ideal role if you enjoy being organised, working with clients, and being trusted with responsibility in a regulated financial services environment.

Leicester Office Based £28,000 - £30,000.Are you an organised Administrator with experience supporting finance and office operations? Do you enjoy a varied role where no two days are the same? We are delighted to be supporting a well-established business in the search for an Administrator to join

Join a respected financial advisory firm offering a stable, long-term role within a professional and supportive office environment. This is an ideal role if you enjoy being organised, working with clients, and being trusted with responsibility in a regulated financial services environment.

Temporary School Administrator - South Tyneside Do you have a passion for supporting students and staff in a busy school environment? Office Angels are excited to be recruiting for a School Administrator on behalf of our valued client in South Tyneside! Position Overview: Role: Temporary School A

Build positive relationships with customers, providing a high level of service and support. They pride themselves on having a close-knit, supportive team and are looking for someone who shares their positive, customer-focused approach. If you're an organised individual with excellent communication s

Take the next step in your financial services career as a Pensions Administrator, joining a client-focused team where you'll play a key role in delivering a professional and efficient service. With experienced financial advisers leading the business, our client combines financial planning expertise