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Job Description Field Service Manager Jobs in Liverpool at Stannah - Join Our Team! Stannah is a proud leader in the global lift market, focused on the future and committed to keeping our products at the forefront of safety and innovation. We continue to evolve to meet the changing demands of the world around us. As Field Service Manager, you’ll lead the delivery of the Branch Business Plan—overseeing PPM performance, LOLER defect management, call‑out responsiveness, first‑time fix rates and overall margin contribution. You’ll champion our company values and ensure our service delivery consistently reflects our commitment to quality and operational excellence. You’ll manage and support our Field workforce and subcontractors, with Health and Safety, people development, customer satisfaction, operational efficiency and risk management at the core of your approach. Strong communication skills are essential, as you’ll work closely with colleagues across all levels of the organisation and convey complex technical information clearly and confidently. This is a great opportunity for an experienced Engineer ready to step into a management role or an experienced manger to inspire a team to deliver exceptional service aligned with our values and safety standards. The successful candidate will be based at our Warrington Service Branch, with travel across the North West expected, so a full UK driving licence is essential. Working hours: Monday-Thursday 08.00-16.45 and Friday 08.00-15:45 Field Service Manager Job Responsibilities: • Efficiently plan Engineers workloads, • Manage absence, performance, and appraisals for the team., • Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements, • Carry out regular site monitoring, • Maintain relationships with customers, addressing any queries and complaints, • Maintain credit control logs and CRM Please see here for full Job Description: _ Qualifications Field Service Manager Job Requirements: • Previous experience working within the lift industry or similar service industry with transferable skills is essential, • Relevant technical or management qualifications would be desirable, • NVQ Level 3 Lift Engineering Additional Information If you’re an experienced Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you! This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Car allowance #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Installation & Maintenance, Keywords:Field Service Manager, Location:Liverpool, ENG-L13 9AU

Purchase Ledger Assistant (6-Month Fixed-Term Contract)Location: BromboroughDepartment: FinanceReports to: Purchase Ledger ManagerAs a Purchase Ledger Assistant at Panda, you will play a key role in ensuring supplier invoices are processed accurately and efficiently in line with agreed payment terms, company policies, and financial controls.Reporting to the Purchase Ledger Manager, you will manage your own portfolio of suppliers, building strong working relationships to resolve queries quickly and support the smooth running of the purchase-to-pay process.The RoleTake ownership of a designated portfolio of suppliers, developing strong working relationships and understanding their invoicing practices to ensure efficient invoice processingProcess supplier invoices accurately, ensuring all invoices are supported by an approved purchase order or other authorised documentationPrepare supplier statement reconciliations to maintain accurate accounts and minimise outstanding accrualsWork collaboratively with colleagues across the business to resolve invoice and payment queries in a timely mannerEscalate ongoing supplier issues or concerns to the Purchase Ledger Manager where appropriateEnsure supplier payments are made within agreed payment terms to maintain positive supplier relationships and avoid service disruptionRespond professionally to supplier enquiries via telephone and emailAssist with the preparation and processing of supplier payment runsSupport the wider Purchase Ledger team to ensure business requirements and deadlines are metIdentify opportunities to improve existing processes and contribute ideas that enhance efficiency, accuracy and complianceMaintain accurate financial records and adhere to company policies and internal controls at all timesWhat Were Looking ForYou will likely have:Previous experience working within a busy purchase ledger or accounts payable environment processing high volumes of invoicesA good understanding of the purchase-to-pay process and the ability to identify and resolve issues that may delay invoice processingExperience using Sage 200Strong Microsoft Excel skills and confidence using Microsoft Office applicationsExcellent attention to detail, organisational skills and the ability to prioritise a varied workloadStrong communication skills with the ability to build effective relationships with suppliers and internal stakeholdersA proactive approach to problem solving and continuous improvementAAT qualification or currently studying towards AATExperience using Sage CRM and AMCSTPBN1_UKTJ

Account ManagerProman | Manchester AreaReady to take the next step in your recruitment career?Proman is looking for a driven and customer-focused Account Manager to join our successful team. This is a fantastic opportunity to manage key client accounts, support workforce operations, and play a vital role in delivering exceptional service to both clients and candidates.Our branch offers a diverse mix of business, including large onsite accounts and warehouse operations, providing plenty of variety and the opportunity to gain experience across different sectors. You'll be joining an established and supportive team where your development and success are genuinely valued.What You'll Be DoingAs an Account Manager, you'll be responsible for managing client relationships, supporting temporary workers, coordinating recruitment activities, and ensuring payroll and compliance processes run smoothly.Key ResponsibilitiesClient & Account ManagementBuild and maintain strong relationships with clients and key stakeholders.Understand workforce requirements and provide effective staffing solutions.Conduct regular client visits and review service performance.Deliver excellent customer service and resolve issues quickly.Participate in an on-call rota to support operational requirements.Recruitment & Candidate ManagementSource, screen, interview, and place suitable candidates.Manage recruitment campaigns and job advertisements.Support new starters through the onboarding process.Act as the main point of contact for temporary workers.Ensure candidates receive a positive experience throughout their assignment.Payroll & AdministrationCreate and maintain worker records on internal systems.Process timesheets accurately and within required deadlines.Handle payroll and holiday queries.Maintain high levels of accuracy and attention to detail.ComplianceEnsure all recruitment activities comply with legislation and company policies.Maintain accurate records across CRM and ATS systems.Identify and escalate any potential operational risks.What We're Looking ForWe're looking for someone who is organised, proactive, and enjoys building strong relationships.You'll be a great fit if you have:Excellent communication and customer service skills.Strong organisational and administrative abilities.High attention to detail and numerical accuracy.The ability to manage multiple priorities in a fast-paced environment.A positive attitude and solution-focused approach.Recruitment, account management, customer service, or administration experience is desirable but not essential.What We OfferCareer progression opportunities within a growing business.Supportive and experienced team environment.Exposure to a variety of client accounts and industries.Ongoing training and development.A role where no two days are the same.Join PromanIf you're looking for a rewarding role where you can build strong client relationships, develop your recruitment skills, and make a real impact, we'd love to hear from you.Apply today and become part of the Proman team.Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://Many ThanksTPBN1_UKTJ

Business Development Manager – UK Sales TeamWhat You Will DoWe are seeking a Business Development Manager to join our UK Sales team. Reporting to the Territory Sales Director, this newly created role focuses on demand creation and specification-led sales across the UK and Ireland.You will drive the specification of our fire suppression solutions with consultants, contractors, and end users, promoting our portfolio of Sprinklers, Watermist, Gas Suppression, and Foam systems, and supporting our continued growth.How You Will Do ItIdentify and develop new business opportunities across targeted sectorsBuild and influence strong relationships to achieve product specificationGenerate and qualify leads using market intelligence and networkingCollaborate with internal sales and technical teams to secure winsRepresent Johnson Controls at industry events and client meetingsMaintain accurate CRM records and report on pipeline and targetsWhat We OfferCompetitive salary with commission and bonusPaid holidays and sick payBenefits package including 7% matched pension, life assurance, employee assistance programme, referral scheme, high street discounts, cycle to work scheme, and discounts on Johnson Controls productsExtensive product and on-the-job trainingSupportive team environment and clear career development pathwaysStrong safety culture through our Zero Harm policyCompany vehicle, tools, and equipmentWhat We Are Looking ForProven experience in the fire suppression industry (essential)Background in business development or specification-led salesAbility to work autonomously with a results-driven mindsetExperience in a B2B commercial environmentTechnical knowledge of fire suppression products, codes, and standardsStrong influencing and relationship-building skillsFull clean driving licence and willingness to travel across the UK and IrelandPreferred: Degree in Fire Engineering#LI-JB3#LI-HybridSummaryLocation: Manchester-Manchester-United Kingdom; London-London-UK; Newcastle-Tyne and Wear-United Kingdom; Liverpool-Merseyside-United Kingdom; Birmingham-Midlands-United KingdomType: Full time

Senior Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success and our goal is to provide a rewarding and fulfilling career in line with our values of quality, service and trust. Bellway is working towards becoming a more inclusive employer that values and respects individual differences in the workplace. There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Northern Home Counties Division are looking to recruit a Senior Sales Advisor to join the Divisions sales team. This role would be based in Milton Keynes MJ7 8LE and surrounding locations The Role The role of a Senior Sales Advisor reports to the Sales Director and is responsible for carrying out all of the sales aspects involved in the day-to-day running of the development, whilst being the first line of support for Sales Advisors and assisting Sales Managers. The role involves achieving or exceeding sales targets as well as effectively progressing reservations through contract exchange and legal completion. This is all whilst ensuring the highest level of service is provided to all customers. Overall principle accountabilities of the role include Be the first line of support for Sales Advisors, whilst giving assistance to Sales Managers. Assist sales management team and provide cover in the event of any Sales Managers holidays/sickness Support the sales management team in training, coaching, mentoring and development of Sales Advisors in all aspects of their role, including working closely with new Sales Advisors to assist/complete their induction process Effectively utilise Bellways CRM system, including maintaining accurate records and provide enhanced knowledge and experience of CRM/Sales Monitor to benefit other users of the system Responsible for achieving sales targets, as defined by senior management and the general presentation of the site and ensuring it is maintained to a high standard Liaise with customers, solicitors and financial advisors on a regular basis to ensure timely contract exchange and legal completions and ensure that all relevant knowledge is acquired to be able to give full and accurate information Proactively work with Sales Managers and colleagues to propose ideas to achieve increased sales Guide customers around show homes, stock plots and site to fully demonstrate the product and its features and benefits and ensure all site visitors have been made aware of Bellways Health and Safety Policy and they are always accompanied by a Bellway representative Liaise with Site Manager to ensure all customer meetings are arranged in a timely manner Assist customers post completion with any repairs or customer issues Ensure compliance with industry regulations and company policies, processes and standards. The above list of accountabilities is not exclusive or exhaustive. The post holder will be required to undertake any such duties as may be reasonably expected. Experience, Qualifications and Skills Experience Experience of working within the housebuilding industry would be beneficial Experience of delivering an excellent customer experience Experience of working with confidential and sensitive information Experience of property sales and marketing process Ability to develop a thorough knowledge of the home buying/conveyancing process Experience of dealing with people in a customer focused environment including home visits Experience of establishing effective working relationships with other property professionals and outside agencies Qualifications and Training Current full UK driving licence Access to a vehicle for business use as required Skills and Aptitude Ability to use own initiative to plan, prioritise and organise work in order to meet sales/completion targets Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and outlook) and the ability to adapt to new systems Ability to communicate effectively with all stakeholders and have strong interpersonal skills Ability to work alone or within a team environment Committed to diversity and inclusion The Role and Working Conditions Predominantly a site-based role but with travel to divisional offices as required Flexible approach with regard to working hours and location, including weekends and occasional evenings as required In return we can offer you: Competitive salary Competitive annual bonus Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance Holiday Purchase Scheme Earn and Learn Opportunities We reserve the right to close this vacancy if a large volume of applications are received. TPBN1_UKTJ

Due to an exciting expansion of their Primary Care team, we have a new opportunity for a Biologics Account Manager. Development and maintenance of high‑quality account plans updated regularly in Veeva CRM and tailored to deliver business goals within identified account geography. Successful candid

ASSA ABLOY Group in England, UK is seeking an Account Manager for the custodial sector. Reporting to the line manager, you will work with internal teams to ensure high quality service delivery, travel across the UK (and overseas as required), and promote a professional brand while maintaining CRM re

About the role We are looking for a confident and commercially driven Sales & Business Development Manager to help grow our managed IT, cybersecurity, connectivity and cloud-services business. The role will focus on developing relationships with local businesses, attending networking events, conducting discovery meetings and converting opportunities into long-term customers. During the initial stage, the successful candidate will also undertake direct business-development activity and generate some of their own pipeline. As our marketing and outreach activities develop, the balance of the role will increasingly move towards qualified meetings, relationship development, proposals, negotiation and closing. This is not intended to be a high-volume telesales position. We are looking for someone who can represent a small, growing technology business professionally, build trust with business owners and turn genuine customer requirements into commercially valuable relationships. Key responsibilities Sales and closing Manage sales opportunities from initial conversation through discovery, proposal and negotiation to a signed agreement. Meet business owners, directors and other decision-makers to understand their requirements, risks and commercial priorities. Present suitable IT, cybersecurity, connectivity and cloud solutions in clear commercial language. Work with technical colleagues to develop solutions that are appropriate, accurate and deliverable. Prepare and present proposals, quotations and service recommendations. Follow up opportunities consistently, handle objections and maintain momentum towards a clear decision. Develop opportunities involving multiple complementary services where these provide genuine customer value. Achieve agreed recurring-revenue, gross-margin and new-customer targets while ensuring an effective handover to the service-delivery team. Early-stage business development Identify and research suitable target businesses and maintain a focused prospect list. Contact prospective customers through telephone, email, LinkedIn and other appropriate channels. Generate meetings through direct outreach, networking, referrals and campaign activity. Follow up inbound enquiries and re-engage previous prospects or dormant opportunities. Represent the company at business events, networking groups, exhibitions and local meetings. The role will continue to require a proactive approach to business development, but the balance should progressively move towards networking, customer meetings and closing as the pipeline develops. Services you will sell The role will involve selling managed IT support, Microsoft 365 and cloud services, cybersecurity monitoring and assessments, Cyber Essentials and ISO 27001 support, backup and business continuity, managed networks, wireless infrastructure, internet connectivity, telecommunications, hosting and technology projects. Detailed technical knowledge of every service is not required from the outset. However, the successful candidate must be able to learn the core propositions, understand their commercial value and involve technical specialists at the appropriate stage. Essential experience and skills Previous business-to-business sales experience with evidence of successfully progressing and closing opportunities. Confidence engaging business owners, directors and senior decision-makers. Strong discovery, questioning and listening skills, with the ability to identify the commercial impact behind a customer’s requirements. Experience preparing and presenting proposals, handling objections and negotiating commercial terms. Strong relationship-building, professional-networking and business-development ability. Clear communication, strong organisation, consistent follow-up habits and experience maintaining an accurate CRM pipeline. The successful candidate must be able to work independently, remain accountable for results and understand revenue, margin and contract value. A full UK driving licence and willingness to attend meetings and events across the North West are required. Desirable experience Experience selling managed IT, cybersecurity, telecommunications, cloud services or other recurring B2B services would be advantageous. We would also value existing relationships within the Liverpool or wider North West business community, experience developing referral partnerships and previous work within a small or growing company. Knowledge of Microsoft 365, managed IT support, cybersecurity, compliance or risk-management services would be useful but is not essential. Personal qualities We are looking for someone confident, commercially ambitious and comfortable asking for the business. You should be able to build trust without becoming passive, network naturally and remain persistent without relying on aggressive sales tactics. You will be expected to take ownership of your pipeline, follow up consistently, keep commitments and work collaboratively with technical and operational colleagues. You should also be comfortable working within a small business where everyone contributes and responsibilities develop as the company grows. Measures of success Performance will be assessed using a balanced set of measures, including: New monthly recurring revenue, total contract value and gross margin secured. Number and quality of qualified opportunities and new customers created. Proposal-to-close conversion rate and effectiveness of customer handovers. Networking relationships, introductions, referrals and appropriate existing-customer opportunities developed. Activity levels will be monitored, particularly during the initial pipeline-development stage. However, success will ultimately be judged by qualified opportunities, profitable revenue and customers won—not simply by the number of calls made. What we offer Uncapped commission with realistic and achievable earning potential. Support from experienced technical specialists throughout the sales process. Access to marketing activities and developing lead-generation resources. Flexibility to attend networking events and build local commercial relationships. Business mileage reimbursement and a company laptop. Workplace pension, holiday entitlement and relevant professional-development opportunities. The opportunity to influence the sales process and take greater commercial responsibility as the business grows

Adecco is proud to be recruiting for a Business Development Manager on behalf of one of our well-established and growing client. Our client is a leading independent company dedicated to delivering exceptional service and a diverse range of products. They are recognised for their commitment to professionalism, innovation, and customer satisfaction. Are you a driven sales professional with a passion for growth and building strong customer relationships? If so, this is your opportunity to take your career to the next level! Salary: £35k base + OTE bonus Type: Permanent, Full-Time Key Responsibilities: Report directly to the Sales Manager, focusing on driving new sales growth across the North-West. Conduct both desk and field-based market research to identify growth sectors and regional opportunities. Create and generate leads, setting appointments, and developing a strong sales pipeline. Engage in periodic outreach to our existing customer base through targeted sales campaigns via calls and emails. Take ownership of our Customer Relationship Management (CRM) database to ensure accurate and timely records. Skills, Requirements & Experience: A proven ability to work at pace and under pressure. A track record of meeting and exceeding financial targets. High levels of oral and written communication skills that engage and inspire. The ability to connect with both new and existing customers effortlessly. Strong data skills to record and compile key performance statistics effectively. Full UK driving licence. Ready to make a move? Apply today and take the next step in your sales career with us! We can't wait to meet you! For more job opportunities and general updates from Adecco, please follow us on our new Facebook page: (url removed)> Adecco aims to respond to all applicants, however, due to the large volume of applications we receive, this may not always be possible. Should you not receive a response within five working days, please accept this as notification that you have not been shortlisted on this occasion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Purchase Ledger Assistant (6-Month Fixed-Term Contract) Location: Bromborough Department: Finance Reports to: Purchase Ledger Manager As a Purchase Ledger Assistant at Panda, you will play a key role in ensuring supplier invoices are processed accurately and efficiently in line with agreed payment terms, company policies, and financial controls. Reporting to the Purchase Ledger Manager, you will manage your own portfolio of suppliers, building strong working relationships to resolve queries quickly and support the smooth running of the purchase-to-pay process. The Role Take ownership of a designated portfolio of suppliers, developing strong working relationships and understanding their invoicing practices to ensure efficient invoice processing Process supplier invoices accurately, ensuring all invoices are supported by an approved purchase order or other authorised documentation Prepare supplier statement reconciliations to maintain accurate accounts and minimise outstanding accruals Work collaboratively with colleagues across the business to resolve invoice and payment queries in a timely manner Escalate ongoing supplier issues or concerns to the Purchase Ledger Manager where appropriate Ensure supplier payments are made within agreed payment terms to maintain positive supplier relationships and avoid service disruption Respond professionally to supplier enquiries via telephone and email Assist with the preparation and processing of supplier payment runs Support the wider Purchase Ledger team to ensure business requirements and deadlines are met Identify opportunities to improve existing processes and contribute ideas that enhance efficiency, accuracy and compliance Maintain accurate financial records and adhere to company policies and internal controls at all timesWhat We’re Looking For You will likely have: Previous experience working within a busy purchase ledger or accounts payable environment processing high volumes of invoices A good understanding of the purchase-to-pay process and the ability to identify and resolve issues that may delay invoice processing Experience using Sage 200 Strong Microsoft Excel skills and confidence using Microsoft Office applications Excellent attention to detail, organisational skills and the ability to prioritise a varied workload Strong communication skills with the ability to build effective relationships with suppliers and internal stakeholders A proactive approach to problem solving and continuous improvement AAT qualification or currently studying towards AAT Experience using Sage CRM and AMCS We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Customer Service Specialist Department: Customer Contact Centre Reports to: Contact Centre Manager Location: Office based Hours: Typically 08:30–17:00, 5 days per week. Role Overview At Panda, we value waste. We are looking for a Customer Service Specialist to join our Customer Contact Centre team. This role is the first point of contact for customers who get in touch with Panda by phone, email and Live Chat. You will help customers with queries about their waste services, resolve issues, provide clear information and support customers in using our digital tools and services. This is a great opportunity for someone who enjoys helping people, solving problems and working in a busy, customer-focused environment. Full contact centre training will be provided, so previous contact centre experience is not essential. Key Responsibilities As a Customer Service Specialist, you will: Handle inbound customer contacts through Panda’s contact centre phone lines, email and Live Chat Provide accurate information and support customers with service-related queries Guide customers through Panda’s digital tools, online services and processes Manage customer complaints with empathy, ownership and professionalism Maintain and update customer account records accurately in line with company procedures Record actions taken and ensure customer information is kept up to date Identify opportunities to improve the customer experience and share feedback with the wider team Advocate for and educate customers on digital tools and self-service options Work in line with relevant waste, service and compliance requirements Support the wider contact centre team to deliver a professional, consistent and helpful serviceAbout You We are looking for someone who is confident speaking with customers, comfortable using systems and motivated by delivering great service. You will have: Excellent communication and active listening skills A strong customer focus and a genuine passion for helping people A calm, professional and positive approach Good problem-solving skills Confidence using digital systems and the ability to learn new technology Resilience and adaptability in a busy contact centre environment Good organisation skills and the ability to manage multiple tasksDesirable Experience The following would be helpful, but is not essential: Experience in a customer service, contact centre or call handling role Experience using CRM or contact centre systems Ability to handle challenging calls with empathy and professionalism Experience supporting customers through digital tools or online processesTraining Full contact centre training will be provided. We are open to candidates with the right attitude, communication skills and willingness to learn. Why Join Panda? This Customer Service Specialist role is a great opportunity to join a busy, supportive team where you will play an important part in helping customers and keeping essential waste services running smoothly. You will be part of a business focused on service, sustainability, safety and continuous improvement. Join us on the journey. We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Role: Call Centre Team Leader Location: Vauxhall London Salary: £33,000 & full benefits package Are you looking for a company that rewards you? A growing company that has a clear progression path? Do you enjoy managing people but miss talking to customers? This role combines both and you will be rewarded for your efforts The role of the Call Centre Team Leader Accountabilities & Deliverables of this Call Centre Team Leader Role requirements of a Call Centre Team Leader Leading the team to achieve target and hit SLA/KPIs. You will train, coach and mentor your team enabling them to meet targets whilst delivering exceptional customer service to customers. Ability to lead by example with high levels of customer service and closing skills. Constantly improves own and teams performance - lifts the performance of the team through effective documentation/driving performance and detailing employees improvement through development files. Sets plan for the week/month ahead based on current issues and analyses of previous week/month stats. Delivers weekly plans at health check meetings, through daily performance reviews and the delivery of work set by Call Manager. Utilises Coaching in 121s Ensures the relevant time is spent on employees' and Team's development, constantly reviews the performance of individuals, ensuring effective coaching is being conducted that relates to previous coaching sessions and is moving forward. Delivers documentation based on constant coaching and improvement of their team All paperwork is clear, concise, and legible with all areas completed for review by Senior Management.Personal Attributes of a Call Centre Team Leader Good understanding of telephony systems. Excellent communication skills - effective coaching skills; to have the ability to build relationships & can motivate employees. Extensive knowledge of Microsoft packages. Strong commercial awareness Proactive and decisive approach to problem solving. Strong organisational aptitude and proven time management skills. Please apply online for an immediate interview for this Contact Centre Team Leader role! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Business Development Manager – Logistics / Transport / Freight Forwarding £40,000 Basic + BMW Company Car + Quarterly Bonus (8% of Annual Salary) Field-Based – UK & Europe Open to candidates based anywhere in the UK Interaction Recruitment are delighted to be working with a leading logistics provider specialising in full and part load solutions across the UK and Europe. Due to continued growth, we are seeking a driven Sales Representative with experience in logistics, transport, or freight forwarding to join their expanding team. The Role This is a fully field‑based position focused on new business development. With no assigned territories, you’ll have the freedom to target customers across the UK and Europe. You will manage your own diary, work from home when not visiting clients, and spend most of your time out in the field building relationships and securing new opportunities. Key Responsibilities Generating new business through cold calling, networking, and self-sourced leads Booking and attending your own meetings with prospective clients Identifying, pitching, and securing UK & European full and part load opportunities Building long-term customer relationships and managing existing accounts where needed Maintaining accurate CRM updates and managing your sales pipeline Travelling across the UK, with occasional European trips as required Working from home when not on client visits What We’re Looking For Proven experience within logistics, transport, or freight forwarding Strong hunter mentality with a track record of winning new business Confident communicator with the ability to build rapport quickly Highly self-motivated, organised, and capable of managing a field-based schedule Full UK driving licence What’s on Offer £40,000 basic salary BMW company car Quarterly bonus (8% of annual salary) Complete flexibility with no territory restrictions The opportunity to grow and shape your own client base Work-from-home flexibility Apply or Enquire For further information, please contact: Shannon Clough – Interaction Recruitment Leeds (phone number removed) (phone number removed) (url removed) INDLEE

Contracts Administrator Location: Iris House, Dock Road South, Bromborough, Wirral, CH62 4SQ Hours: Monday to Friday, 8:30am–5:00pm Reporting to: Admin Manager The Role We are looking for a Contracts Administrator to join our team in Bromborough. As Contracts Administrator, you’ll support our field sales team with the day-to-day coordination and processing of customer contracts. You’ll ensure new sales, leads, customer information and contract changes are recorded accurately while helping enquiries and contracts move smoothly through each stage. This busy role would suit someone who is organised, detail-focused and confident using different systems. You’ll work closely with our sales, customer service and operational teams, providing reliable administrative support and excellent service to colleagues and customers. What You’ll Be Doing As Contracts Administrator, you’ll be responsible for: Processing new sales accurately on AMCS and Gains Entering customer details and new sales leads into the CRM system Distributing inbound web and telephone leads to the appropriate teams Ensuring all leads, customer information and contract updates are recorded accurately Maintaining regular communication with the field sales team, providing updates and progress checks Supporting Customer Services with retention contracts through the CRM system Assisting the sales team with quotations, documentation and pending contracts Helping customers provide notice to their existing suppliers where required Liaising with service teams and suppliers regarding deliveries and service requirements Carrying out credit checks and confirming that supporting information is accurate and complete Managing the electronic filing of contracts and related documentation Completing contract roll-out and cancellation processes accurately Following departmental procedures and completing work within agreed service levels Supporting pre-invoice checks, credit note processing and other ad hoc administrative tasksAbout You You’ll be positive, organised and comfortable working in a busy administrative environment. You’ll take pride in getting the detail right, manage your own workload effectively and work well with colleagues across different teams. You’ll have: Strong administration skills and excellent attention to detail Good organisation and time-management skills Working knowledge of Microsoft Office applications Experience communicating with customers by telephone Good written and verbal communication skills A confident and professional approach The ability to work independently and use your initiative Experience in sales support or customer service Knowledge of the waste or hazardous-waste industry would be beneficial but is not essentialWhy Join Panda? At Panda, we’re committed to leading the way in responsible waste management and sustainability. Every role in our business contributes to delivering a reliable service to our customers and supporting a more sustainable future. This is a great opportunity to join a busy and supportive team where accuracy, communication and teamwork matter. As Contracts Administrator, you’ll gain exposure to different areas of the business while helping ensure our customer contracts and systems are managed properly. We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

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