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Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The team you will joinOur IT Team sits within our wider Business Services Division. The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role sits within a cross-functional team focused on developing innovative solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy ‘Empowering clients and colleagues to achieve their next level’.The work you will be doingAs Product Delivery Team Leader, you will support the successful evolution and continuous improvement of Birketts' digital products and services. Working closely with business stakeholders, Product Managers, Business Analysts and technical leadership, you will ensure that product priorities are aligned with business needs and focused on delivering meaningful value to the firm.Working in partnership with the Director of Business Solutions and the Product Development Team Leader, you will facilitate effective product planning, discovery and prioritisation activities, ensuring teams make informed decisions about what to build and why.The role will support Birketts' transition from traditional project-based delivery towards a more product-led approach. You will coach Business Analysts and Product Managers, helping to develop product management capability, encourage collaboration with stakeholders, and promote continuous learning and improvement across digital product teams.You will work closely with the firm's Business Change function on firmwide initiatives delivered through more traditional project-based approaches, helping to ensure alignment between the wider technology roadmap, operational change and transformational change activities. The role will support effective collaboration between Business Change, product management and technology teams, helping ensure the most appropriate delivery approach is adopted based on the nature of the initiative and the outcomes being sought, recognising that some initiatives may be best suited to structured project delivery while others will benefit from more product-led or agile delivery approaches.Success in this role will be reflected in stronger product management capability, clearer product priorities, and improved alignment between business needs and delivery outcomes.Main Responsibilities:Work with stakeholders to understand business needs and help shape product initiatives and prioritiesAssist Product Managers and Business Analysts in defining and maintaining product backlogsLead prioritisation discussions and provide constructive challenge to ensure effort is focused on the highest-value opportunitiesLead the development and communication of product roadmaps alongside Product Managers and stakeholdersEnsure product priorities are clearly defined, understood and aligned with business objectivesEnsure product priorities appropriately consider business value, risk, compliance and operational impactsPromote product discovery practices that help teams better understand user needs, business challenges and opportunities for improvementEncourage the use of stakeholder feedback, user insight and data to inform product decisionsSupport teams in reviewing outcomes and identifying opportunities for continuous improvementHelp ensure products continue to evolve in line with changing business needsLead, mentor and develop Business Analysts and Product Managers; build and mature Birketts' product management capabilityLead the growth of product management skills, including discovery, prioritisation, stakeholder management and outcome-focused thinkingEncourage collaboration, knowledge sharing and continuous learning across the teamSupport individuals in setting objectives and developing their professional capabilitiesSupport Birketts' transition from project-based delivery towards a more product-led approachSupport the adoption of consistent product management, discovery and prioritisation practices across digital product teamsEncourage outcome-focused decision making and effective collaboration between business and technology teamsWork closely with the Director of Business Solutions and Product Development Team Leader to continuously improve how products are shaped, prioritised and evolvedWork with Business Change, Infrastructure, Security and Architecture stakeholders to align product roadmaps with technology standards, operational considerations and wider business prioritiesEnsure products balance user needs, business priorities, risk and compliance requirementsPlease note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forExperience supporting the delivery and continuous improvement of digital products or servicesExperience balancing user needs, business priorities and delivery constraints when making product decisionsExperience leading product planning, roadmap development and prioritisation activities for digital products or servicesA strong understanding of product management principles, including product discovery, prioritisation and continuous improvementExperience working with Business Analysts, Product Managers, Product Owners or similar rolesAbility to coach individuals and teams in developing product management capabilityExperience helping organisations adopt more product-led ways of workingStrong stakeholder engagement and facilitation skills, with the ability to build effective working relationships across business and technology teamsAble to balance competing priorities and support informed decision making in complex environmentsComfortable working collaboratively with technical and delivery teams to shape and evolve productsA pragmatic, outcome-focused approach, with a willingness to challenge constructively and drive continuous improvementStrong communication skills, with the ability to explain complex ideas clearly to both technical and non-technical audiencesAn interest in developing people, fostering collaboration and building high-performing teamsDegree-qualified or able to demonstrate equivalent relevant experienceHybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Real Estate - Enfranchisement Location Text: Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The team you will joinOur leasehold enfranchisement practice sits within our Residential Real Estate team and comprises fee-earners from both the Residential Real Estate team and the Real Estate Disputes team.The Residential Real Estate team has 70+ members operating out of 6 of our 7 offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of its practice members.We are seeking a Partner who can work across both enfranchisement and technical leasehold residential real estate matters.The leasehold enfranchisement practice is currently made up of two Partners, five fee earners and one assistant, working alongside a secretarial pool. Together the team advise on all aspects of leasehold enfranchisement, both non-contentious and contentious.Beyond the core practice, there are supporting, specialist fee-earners in our corporate and tax teams, which ensure our clients receive a seamless end-to-end enfranchisement service.The work you will be doingYou will be responsible for growing an existing team with a focus on technical-excellence, outstanding client service and business development.You will be an active contributor to the core management group within the Residential Real Estate team across all offices which is responsible for team strategy and the employee experience.Responsibilities will include:actively developing the business through existing and new connectionsacting for a range of clients from high end individuals to social landlords on all aspects of leasehold enfranchisement including 1993 Act, 1987 Act and 1967 Act matterskeeping informed regarding legislative changes, including commonhold proposals, and to provide training and thought leadership across all enfranchisement worktypesworking alongside and develop relationships with high end property finders, estate agents and brokersoverseeing and being responsible for the training of all practice membersdeveloping and implementing the enfranchisement precedent bank including ensuring that best practice and risk management are adopted throughout the work type precedentsexploring new work types and opportunities for diversification such as right to manage, management licences and relationships with managing agentsproviding a vital interface between the practice members and the management of the overall enfranchisement practicebeing responsible for day to day management of practice members at all levels including recruitment, performance management, managing staff absences and holidays, technical matters that arise on a daily basis, overall team financial and compliance management and motivating the team to perform to the highest standardsinstilling the Birketts’ culture, brand signatures and values throughout the practicebeing the point of escalation for client feedback including complaints handlingbeing involved in the strategic management of the wider Residential Real Estate practicedelivering training internally as well as externallyproviding strategic advice to clients and team members on structuring freehold transfers, the grant of leases, lease extension projects and other matters to avoid the application of the 1987 and to identify where a project may not be tax efficient (tax advice is led by our SDLT and CGT specialists; however, it is key to identify where a proposed structure may be not be tax efficient)setting up volume lease extension projects and thereafter supervising the implementation of such projectsdrafting, advising on and implementing participation agreements and deeds of adherence for collective enfranchisement and 1987 Act acquisitionsreviewing and advising on existing leases and the grant of new leases as part of the Residential Real Estate team’s financing practiceacting on the statutory and voluntary disposal or acquisition of blocks of flatsactively marketing the sector including regular business development meetings with the sector members, writing articles, commenting on upcoming legislation, etcattending leasehold enfranchisement training and social events e.g. through ALEPworking alongside and developing relationships with enfranchisement valuersassisting with the development of processes and precedents within the enfranchisement sectorconducting and documenting regular team meetings with sector members to encourage and instil a collaborative cross-office, cross-division and high performing practicePlease note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forThe role requires a candidate with a strong following and marketplace presence to be able to actively and effectively grow the practice.Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues.Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery.Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities.Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding.Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change.Demonstrates strong risk management, supports junior staff, upholds Lexcel standards, and maintains high compliance and file review performance.Strong attention to detail to produce work documentation which is consistently of a high standardProfessional integrity and a commitment to providing excellent client serviceTo be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictationHybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:You can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The work you will be doingWe are seeking a Senior Legal Technologist with strong HighQ experience to join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites and portals, configure workflows and dashboards, and support technology-enabled legal service delivery. The successful candidate will bring hands-on HighQ administration and solution design experience, strong stakeholder management skills and a practical understanding of legal service delivery. Experience with HighQ, Publisher, forms, workflow automation, permissions, dashboards, Microsoft 365 and wider legal technology platforms would be highly advantageous.Main Responsibilities include:Design, configure and implement HighQ sites, client portals, matter workspaces and collaboration platforms.Develop workflow-enabled solutions using HighQ forms, tasks, notifications, alerts and automation capabilities.Configure permissions, groups, access models, governance controls and security settings in line with firm policy.Create dashboards, reporting views and management information to support matter delivery and client transparency.Maintain HighQ development standards, reusable templates, site structures and platform documentation.Support HighQ troubleshooting, enhancement requests, user queries and continuous improvement activity.Gather requirements from legal teams and translate legal or operational needs into practical technology solutions.Support implementation of legal technology tools across practice groups and client teams.Contribute to solution design for document automation, workflow automation, contract lifecycle management, collaboration platforms, knowledge solutions, AI tools and matter management technologies.Work with IT, information security and third party vendors to ensure solutions are secure, scalable and supportable.Test, iterate and document solutions before and after launch.Identify opportunities to improve legal service delivery through better use of technology, data and automation.Support innovation pilots, proof-of-concept projects and client-facing technology demonstrations.Deliver user training, guidance materials, quick reference guides and show-and-tell sessions.Promote adoption by explaining technology benefits in practical, lawyer-friendly and client-focused terms.Track usage, adoption and value delivered by legal technology solutions.Facilitate discovery workshops with partners, lawyers, business services teams and clients.Act as a trusted adviser to legal teams on the use of HighQ and other legal technology platforms.Support client pitches, panel responses and demonstrations where technology-enabled delivery is a differentiator.Prepare clear recommendations, implementation plans and progress updates for senior stakeholders.Build confidence in HighQ through practical, commercially aware and lawyer-friendly advice.Support HighQ platform governance, administration and housekeeping.Maintain documentation, design standards and best practice guidance for HighQ and other legal technology solutions.Ensure solutions are aligned with information security, data protection, confidentiality and professional services requirements.Monitor platform performance, enhancement requests, risk issues and user feedback.Coach and mentor junior legal technologists, innovation analysts or operational colleagues on HighQ design, build and governance standards.Develop training materials, playbooks, quick reference guides and show-and-tell content to improve adoption and consistency.Promote continuous improvement by capturing lessons learned, user feedback and opportunities for reuse or automation.Support the development of a mature, scalable legal technology operating model across the firmPlease note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forHighQ Administrator or equivalent platform certification would be highly desirable. Demonstrable hands-on HighQ experience is essential.Experience in a law firm, legal technology consultancy, alternative legal services provider, in-house legal operations team or professional services environment.Ability to understand legal processes, define requirements, map user journeys and design practical technology solutions.Comfortable configuring platforms, testing solutions, documenting builds and working with IT or vendor teams.Familiarity with legal workflows, matter management, document processes, collaboration models and client service delivery.Able to plan, prioritise and deliver multiple technology workstreams while managing dependencies and stakeholders.Strong written and verbal communication, including user guidance, training materials, demos and senior stakeholder updates.Ability to use reporting and usage information to assess adoption, value and areas for improvement.Understands law firm economics, client expectations, risk management and the importance of technology-enabled value delivery.Hybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Property DisputesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The team you will joinOur Property Disputes Team sits within our wider Dispute Resolution Division and acts for a wide range of clients including private individuals, partnerships, trusts, registered social landlords and corporate clients in both the public and private sectors.The work you will be doingDrafting and reviewing tenancy agreements and advising on occupational arrangementsDrafting, reviewing and serving noticesAdvising on possession options and implications of relevant legislation to the private rented sectorPreparing and reviewing pleadings, witness statements, and settlement documents.Preparing instructions to CounselConducting legal research and preparing clear, concise advice notes for clients and senior team membersKeeping up to date with legislative changes in the sectorAttending court hearings, mediations, and negotiations as appropriate.Manage a caseload of residential letting matters, working under supervision of experienced solicitorsAttending appropriate business development opportunitiesWorking to deadlinesMaintaining accurate time-costing proceduresEnsuring compliance with file managementProactively support other members of the team and to provide cover as and when necessary Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forLaw degree or equivalent experienceDemonstrable interest in and/or knowledge of relevant law and legal procedure relating to residential lettings/private rented sectorAbility to undertake legal work requiring technical and procedural understandingCompetence in accurately recording time and understanding chargeable workStrong legal research and investigative skillsAdvanced written and verbal communication skillsAbility to analyse information and present findings clearly and preciselyStrong attention to detail to produce work documentation which is consistently of a high standardProfessional integrity and a commitment to providing excellent client serviceTo be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictationHybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich office. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. For further information about careers, please contact: Moneyfacts Group plc is the UK’s leading provider of retail financial product data and has been pioneering financial comparison technology for over 35 years. Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance. Moneyfactscompare.co.uk is the money comparison website with a difference. First launched in 2000 it reaches the customers other comparison websites struggle to find. Moneyfactscompare.co.uk is completely independent and committed to providing the most up-to-date and impartial financial information possible to consumers. Every month hundreds of thousands of consumers compare Savings, ISAs, Mortgages, Insurance, Business Deposits and Commercial Lending products. We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich offices. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. The successful candidate will be tasked with generating and following up on new business opportunities, through identifying gaps in business across our main sales areas – data provision, Star Ratings, magazine advertising and digital advertising. They will be responsible for lead generation for customers across banks, building societies and other financial services companies, targeting a wide range of disciplines including Product, Marketing, Communications, Advertising, Research. From Assistant to Executive, Manager to Director, Head of to Chief. The role will involve reaching out via telephone and email to new prospects, maintaining accurate records of outcomes and working with the sales Account Managers to arrange follow-ups. We are looking for an experienced and high-performing B2B Sales Executive who is motivated by the hunt for new business through lead generation. The ideal candidate will have previous experience of new business development or B2B sales in the financial services arena, as well as prior experience in digital/software sales. They will have the ability to adapt messaging according to the target audience. They will be self-motivated with a tenacious approach to identify new opportunities and get through to key decision makers. Previous experience of telemarketing or similar work would be advantageous, along with a knowledge of personal finance products ideally from a banking or building society background. We are looking for someone with a target driven mindset with the confidence and hunger to generate sales independently. This role is part of a dynamic and fun organisation that has been around for over 35 years. • Previous experience of new business development or B2B sales in the financial services arena, • Previous experience in digital/software sales, • Commercial understanding of how affiliate and digital advertising deals work, • Ability to work on own initiative, • Excellent time management skills, with ability to prioritise own workload, • Excellent verbal and written communication skills, • Self-motivated and enthusiastic., • Strong organisational skills, • Applicants must have the right to work in the UK as we do not have a sponsorship license, • Previous experience of telemarketing or similar work, • Experience using CMS tools, • A knowledge of personal finance products ideally from a banking or building society background., • Understanding and experience using Google Analytics Competitive salary, commensurate with experience, plus targeted sales bonus. Full time 35 hours per week Monday-Friday Fully office based with some UK travel on occasion • 25 days holiday plus public holidays + up to 3 days Long Service entitlement, • Birthday day off, • Enhanced Workplace Pension, • Employee Assistance Programme – free access to wellbeing and support tools, • GP24 – free unlimited 24/7 access to a GP, • Group Life Insurance, • Training and development opportunities, • Free car parking for all staff, two private car parks, • Electric vehicle charging points, • Locker rooms with showers and hairdryer, • Fully air-conditioned offices, • Free football car parking on Norwich City FC match days, • Monday Motivation – Free treats on Mondays, • Access to discounted local bus travel We have a great opportunity for an experienced National Account Manager to join our team. They will be responsible for selling and acting as a key consultant for the leading online systems and services we provide, driving revenue growth, contract renewals and product expansion. A fantastic opportunity to join the data and analytics function of the UK’s leading provider of personal finance data We have a fantastic opportunity for Customer Journey & Content Specialist to join the Moneyfactscompare.co.uk team. Responsible for user engagement on Moneyfactscompare.co.uk, acting as a subject matter expert in content and user journey. You will be tasked with driving new and innovative content aimed at increasing revenues earned. This is an exciting opportunity for an Editor for INTEREST to take the publication forwards. Moneyfacts Group is the UK’s leading provider of retail financial product data. Pioneering financial comparison technology for over 35 years, Moneyfacts Group plc data is used throughout the UK Financial Industry. #J-18808-Ljbffr

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Bristol, Chelmsford, Cambridge, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The work you will be doingWe are seeking a Senior Legal Process Designer to join a leading UK Top 50 law firm at an exciting stage of its legal transformation journey. This role will work closely with partners, lawyers, business services teams and technology colleagues to redesign how legal work is delivered, improving efficiency, transparency, consistency and client experience.You will analyse current workflows, design future-state processes, identify opportunities for automation and technology enablement, and support teams through implementation and adoption. The role offers the opportunity to work on high-impact practice transformation, client-facing innovation and modern legal service delivery initiatives. The successful candidate will bring experience in legal operations, process improvement, business analysis, consulting, legal project management or professional services transformation. Strong stakeholder management, workshop facilitation, process mapping and communication skills are essential. Experience with legal technology, continuous improvement methodologies and law firm operating models would be highly advantageous.Main Responsibilities include:Analyse current legal service delivery processes across practice groups, sectors and client teams.Map existing as-is workflows and design practical to-be processes that reduce friction, duplication and operational risk.Identify bottlenecks, hand-off issues, rework, unnecessary variation and opportunities for standardisation or automation.Create clear process maps, standard operating procedures, playbooks, templates and process documentation.Embed continuous improvement disciplines into legal teams, balancing efficiency with quality, regulatory obligations and client expectations.Support firm-wide transformation initiatives that modernise how legal services are scoped, resourced, delivered and measured.Design scalable operating models for repeatable legal work, complex matters, managed services and client-led solutions.Contribute to improved work allocation, matter planning, matter management, resource utilisation and delivery governance.Work with pricing, finance, project management and knowledge teams to improve predictability, profitability and transparency.Identify opportunities to use legal technology, workflow automation, document automation, AI-enabled tools, collaboration platforms and matter management solutions.Translate legal and operational requirements into clear technology requirements.Work with legal technologists, product owners and IT colleagues to design, test, implement and iterate practical solutions.Support adoption activity, including training materials, user guidance, communications and feedback loops.Experience of using Visio or Lucid Chart essential.Seek out and evaluate new technologies that can be applied to legal services, including attending external conferences and showcases.Facilitate workshops and discovery sessions with partners, lawyers, business services teams and, where appropriate, clients.Build consensus around process improvements and influence adoption through credible, evidence-based recommendations.Prepare concise recommendations, business cases and implementation plans for senior stakeholders.Act as a trusted adviser to practice leaders and transformation sponsors.Support client transformation projects, legal managed services opportunities and process-led service design.Contribute to tenders, panel responses and pitches by demonstrating the firm's operational excellence and innovation capabilities.Attend pitches and client meetings as appropriate.Arranging, hosting and facilitating hackathons or similar problem-solving forums with internal stakeholders and clients.Help develop repeatable propositions that improve client experience, transparency and value for money.Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forDegree or equivalent experience in Law, with at least 5 years PQE. A transactional background would be an advantage (real estate or corporate).2 years’ experience of process design and/or project management in a similar role in a professional serviceAn understanding of agile methodology would be an advantage or experience of working in an agile way.Legal project management experience desirable.Experience in legal operations, legal transformation, business analysis, process improvement, consulting, legal project management or comparable professional services delivery roles.Strong process mapping and workflow design skills, with practical use of Service Design, Operational Excellence or Continuous Improvement approaches.Confident gathering requirements, documenting processes, identifying root causes, simplifying complexity and shaping practical recommendations.Good understanding of legal technology, automation, collaboration platforms, AI use cases, matter management and knowledge management tools.Ability to define KPIs, analyse performance information and evidence benefits such as quality, efficiency, profitability or adoption.Able to engage credibly with partners, fee earners, business services leaders, technologists and clients.Excellent written and verbal communication, with the ability to produce clear process documents, executive summaries, slide materials and implementation guidance.Comfortable managing multiple workstreams, priorities and deadlines in a fast-moving professional services environment.Hybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/#IMPArtificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

Paragraph Publishing in Norwich seeks a Marketing & Content Manager to lead content across print, digital, and social channels for its whisky brands.

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