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Working hours: Full time – 36 hours per week \n \n Schedule type: Site-based role with a designated patch, primarily covering the Croydon area, with additional coverage across Brighton as required. \n The Role\n \n Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy estates for our residents—and we’re looking for someone who shares that commitment. \n As a Senior Estate Services Operative - Caretaking, you’ll join a forward-thinking estate services team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. \n This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. \n What you’ll be doing\n \n In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: \n\n • Carry out regular estate inspections, addressing minor issues and ensuring communal areas are safe, clean, and well maintained\n, • Undertake basic maintenance and inspections of communal areas, ensuring compliance with safety standards and escalating complex repairs\n, • Support the management of anti-social behaviour and environmental nuisance issues, including fly tipping and evidence gathering\n, • Maintain a visible presence on estates, addressing concerns, supporting residents, and reporting safety or environmental issues\n, • Engage with residents and support community initiatives, encouraging involvement and signposting to relevant services\n, • Liaise with internal teams and external partners to report issues, coordinate actions, and support effective service delivery\n\n What you’ll bring\n \n We’re looking for someone who: \n\n • Can work under pressure and use initiative to prioritise tasks and solve problems effectively\n, • Is confident using IT systems to accurately record inspections, report issues, and manage day-to-day activities\n, • Works in line with Health & Safety, COSHH, Risk Assessments, and safe systems of work\n, • Has strong attention to detail, identifying issues and ensuring they are followed through to resolution\n, • Can communicate and collaborate effectively with colleagues, contractors, and residents\n, • Is confident working in community settings and dealing with challenging situations or behaviour\n, • Can use initiative, prioritise workloads, and identify opportunities to improve services\n, • Holds a full, UK manual driving licence\n\n Why join Raven?\n \n At Raven, we’re more than just a housing association — we’re a community focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. \n You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. \n What Raven will offer in return\n \n To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. \n Our reward package includes: \n\n • Competitive salaries\n, • Fantastic work/life balance with flexible working and generous leave entitlement\n, • Strong focus on learning and development, with opportunities to grow your skills and career\n, • Enhanced maternity, paternity, and adoption pay\n, • Funded health cash plan\n, • Extensive wellbeing support\n, • Voucher-based recognition scheme\n, • Retail discounts\n\n Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. \n Further information\n \n As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. \n All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Working hours: Full time – 36 hours per week \n \n Schedule type: Site-based role with a designated patch, primarily covering the Croydon area, with additional coverage across Brighton as required. \n \n The Role \n \n Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy estates for our residents—and we’re looking for someone who shares that commitment. \n As a Neighbourhood Services Officer, you’ll join a forward-thinking estate services team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. \n This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. \n \n What you’ll be doing \n \n In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: \n\n • Carry out regular estate inspections, addressing minor issues and ensuring communal areas are safe, clean, and well maintained\n, • Undertake basic maintenance and inspections of communal areas, ensuring compliance with safety standards and escalating complex repairs\n, • Support the management of anti-social behaviour and environmental nuisance issues, including fly tipping and evidence gathering\n, • Maintain a visible presence on estates, addressing concerns, supporting residents, and reporting safety or environmental issues\n, • Engage with residents and support community initiatives, encouraging involvement and signposting to relevant services\n, • Liaise with internal teams and external partners to report issues, coordinate actions, and support effective service delivery\n\n \n What you’ll bring \n \n We’re looking for someone who: \n\n • Can work under pressure and use initiative to prioritise tasks and solve problems effectively\n, • Is confident using IT systems to accurately record inspections, report issues, and manage day-to-day activities\n, • Works in line with Health & Safety, COSHH, Risk Assessments, and safe systems of work\n, • Has strong attention to detail, identifying issues and ensuring they are followed through to resolution\n, • Can communicate and collaborate effectively with colleagues, contractors, and residents\n, • Is confident working in community settings and dealing with challenging situations or behaviour\n, • Can use initiative, prioritise workloads, and identify opportunities to improve services\n, • Holds a full, UK manual driving licence\n\n \n Why join Raven? \n \n At Raven, we’re more than just a housing association — we’re a community focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. \n You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. \n \n What Raven will offer in return \n \n To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. \n Our reward package includes: \n\n • Competitive salaries\n, • Fantastic work/life balance with flexible working and generous leave entitlement\n, • Strong focus on learning and development, with opportunities to grow your skills and career\n, • Enhanced maternity, paternity, and adoption pay\n, • Funded health cash plan\n, • Extensive wellbeing support\n, • Voucher-based recognition scheme\n, • Retail discounts\n\n Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. \n \n Further information \n \n As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. \n All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Working hours: Full time – 36 hours per week \n \n Schedule type: Site-based role with a designated patch, primarily covering the Croydon area, with additional coverage across Brighton as required. \n \n The Role \n \n Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy estates for our residents—and we’re looking for someone who shares that commitment. \n As a Senior Estate Services Officer, you’ll join a forward-thinking estate services team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. \n This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. \n \n What you’ll be doing \n \n In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: \n\n • Carry out regular estate inspections, addressing minor issues and ensuring communal areas are safe, clean, and well maintained\n, • Undertake basic maintenance and inspections of communal areas, ensuring compliance with safety standards and escalating complex repairs\n, • Support the management of anti-social behaviour and environmental nuisance issues, including fly tipping and evidence gathering\n, • Maintain a visible presence on estates, addressing concerns, supporting residents, and reporting safety or environmental issues\n, • Engage with residents and support community initiatives, encouraging involvement and signposting to relevant services\n, • Liaise with internal teams and external partners to report issues, coordinate actions, and support effective service delivery\n\n \n What you’ll bring \n \n We’re looking for someone who: \n\n • Can work under pressure and use initiative to prioritise tasks and solve problems effectively\n, • Is confident using IT systems to accurately record inspections, report issues, and manage day-to-day activities\n, • Works in line with Health & Safety, COSHH, Risk Assessments, and safe systems of work\n, • Has strong attention to detail, identifying issues and ensuring they are followed through to resolution\n, • Can communicate and collaborate effectively with colleagues, contractors, and residents\n, • Is confident working in community settings and dealing with challenging situations or behaviour\n, • Can use initiative, prioritise workloads, and identify opportunities to improve services\n, • Holds a full, UK manual driving licence\n\n \n Why join Raven? \n \n At Raven, we’re more than just a housing association — we’re a community focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. \n You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. \n \n What Raven will offer in return \n \n To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. \n Our reward package includes: \n\n • Competitive salaries\n, • Fantastic work/life balance with flexible working and generous leave entitlement\n, • Strong focus on learning and development, with opportunities to grow your skills and career\n, • Enhanced maternity, paternity, and adoption pay\n, • Funded health cash plan\n, • Extensive wellbeing support\n, • Voucher-based recognition scheme\n, • Retail discounts\n\n Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. \n \n Further information \n \n As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. \n All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Working hours: Full time – 36 hours per week \n \n Schedule type: Site-based role with a designated patch, primarily covering the Croydon area, with additional coverage across Brighton as required. \n \n The Role \n \n Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy estates for our residents—and we’re looking for someone who shares that commitment. \n As a Housing Estate Officer, you’ll join a forward-thinking estate services team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. \n This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. \n \n What you’ll be doing \n \n In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: \n\n • Carry out regular estate inspections, addressing minor issues and ensuring communal areas are safe, clean, and well maintained\n, • Undertake basic maintenance and inspections of communal areas, ensuring compliance with safety standards and escalating complex repairs\n, • Support the management of anti-social behaviour and environmental nuisance issues, including fly tipping and evidence gathering\n, • Maintain a visible presence on estates, addressing concerns, supporting residents, and reporting safety or environmental issues\n, • Engage with residents and support community initiatives, encouraging involvement and signposting to relevant services\n, • Liaise with internal teams and external partners to report issues, coordinate actions, and support effective service delivery\n\n \n What you’ll bring \n \n We’re looking for someone who: \n\n • Can work under pressure and use initiative to prioritise tasks and solve problems effectively\n, • Is confident using IT systems to accurately record inspections, report issues, and manage day-to-day activities\n, • Works in line with Health & Safety, COSHH, Risk Assessments, and safe systems of work\n, • Has strong attention to detail, identifying issues and ensuring they are followed through to resolution\n, • Can communicate and collaborate effectively with colleagues, contractors, and residents\n, • Is confident working in community settings and dealing with challenging situations or behaviour\n, • Can use initiative, prioritise workloads, and identify opportunities to improve services\n, • Holds a full, UK manual driving licence\n\n \n Why join Raven? \n \n At Raven, we’re more than just a housing association — we’re a community focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. \n You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. \n \n What Raven will offer in return \n \n To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. \n Our reward package includes: \n\n • Competitive salaries\n, • Fantastic work/life balance with flexible working and generous leave entitlement\n, • Strong focus on learning and development, with opportunities to grow your skills and career\n, • Enhanced maternity, paternity, and adoption pay\n, • Funded health cash plan\n, • Extensive wellbeing support\n, • Voucher-based recognition scheme\n, • Retail discounts\n\n Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. \n \n Further information \n \n As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. \n All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Working hours: Full time – 36 hours per week \n \n Schedule type: Site-based role with a designated patch, primarily covering the Croydon area, with additional coverage across Brighton as required. \n \n The Role \n \n Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, healthy estates for our residents—and we’re looking for someone who shares that commitment. \n As an Estate Facilities Officer, you’ll join a forward-thinking estate services team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. \n This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. \n \n What you’ll be doing \n \n In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: \n\n • Carry out regular estate inspections, addressing minor issues and ensuring communal areas are safe, clean, and well maintained\n, • Undertake basic maintenance and inspections of communal areas, ensuring compliance with safety standards and escalating complex repairs\n, • Support the management of anti-social behaviour and environmental nuisance issues, including fly tipping and evidence gathering\n, • Maintain a visible presence on estates, addressing concerns, supporting residents, and reporting safety or environmental issues\n, • Engage with residents and support community initiatives, encouraging involvement and signposting to relevant services\n, • Liaise with internal teams and external partners to report issues, coordinate actions, and support effective service delivery\n\n \n What you’ll bring \n \n We’re looking for someone who: \n\n • Can work under pressure and use initiative to prioritise tasks and solve problems effectively\n, • Is confident using IT systems to accurately record inspections, report issues, and manage day-to-day activities\n, • Works in line with Health & Safety, COSHH, Risk Assessments, and safe systems of work\n, • Has strong attention to detail, identifying issues and ensuring they are followed through to resolution\n, • Can communicate and collaborate effectively with colleagues, contractors, and residents\n, • Is confident working in community settings and dealing with challenging situations or behaviour\n, • Can use initiative, prioritise workloads, and identify opportunities to improve services\n, • Holds a full, UK manual driving licence\n\n \n Why join Raven? \n \n At Raven, we’re more than just a housing association — we’re a community focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. \n You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. \n \n What Raven will offer in return \n \n To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. \n Our reward package includes: \n\n • Competitive salaries\n, • Fantastic work/life balance with flexible working and generous leave entitlement\n, • Strong focus on learning and development, with opportunities to grow your skills and career\n, • Enhanced maternity, paternity, and adoption pay\n, • Funded health cash plan\n, • Extensive wellbeing support\n, • Voucher-based recognition scheme\n, • Retail discounts\n\n Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. \n \n Further information \n \n As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. \n All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Job summaryWe are recruiting for a Business Support Manager in our Business Support Team to provide operational leadership to Bromley Y, ensuring the organisation has effective systems, processes, resources and governance arrangements to deliver safe, compliant and high-quality services for children and young people.Main duties of the jobTo lead and develop the Business Support Team in providing a robust support across finance and budgeting, recruitment and onboarding, executive/Board administration, internal communications, and the coordination of meetings, rooms and events. Ensuring strong governance, risk management and compliance arrangements, including Data Protection Officer responsibilities (UK GDPR), oversight of DBS processes, supplier and contract management, administration of core systems and technology and day-to-day management of Ethelbert Road (and any additional premises), addressing health and safety requirements. To work collaboratively with colleagues and stakeholders, modelling Bromley Y values and a commitment to equality, diversity and access for all. The role is primarily delivered digitally/remote with on-site working at Ethelbert Road as required, and requires flexibility to meet organisational needs.About usBromley Y is a long-established charity based in Bromley that values the voices of Children, Young People (CYP), their families (parents) and/or carers as well as partner agencies. We are a Mental Health and Emotional Wellbeing Service based on the principles of IThrive and committed to increasing access to psychological therapies. Bromley Y delivers early help and prevention to those in need. We are very proud to offer a range of therapeutic approaches, from 1:1 evidenced based interventions to group work, digital support, webinars, mentoring and social prescribing.DetailsDate posted11 August 2026Pay schemeOtherSalary 52,551 to 59,977 a year ContractPermanentWorking pattern Full-time, Flexible working Reference numberB0435-26-0006Job locations17 Ethelbert RoadBromleyKentBR1 1JAUnited KingdomJob descriptionJob responsibilitiesMAIN DUTIES Ensure with the CEO, SLG and the organisation has sufficient resources such as personnel, material and equipment Ensure that PA and administrative support to the Senior Leadership Team and Board of Trustees is provided Aid the CEO and Clinical Director in producing reports and writing or supporting with other key documents including risk assessments, audits, process maps, policies, procedures, and guidance. Support the CEO and Leadership Group through ensuring the provision of high quality PA duties and comprehensive administrative services including but not limited to: scheduling meetings, agendas, papers, disseminating reports, arranging hire of venues, taking minutes, and undertaking appropriate actions. Ensure all business activities adhere to legal guidelines and policies Supporting the CEO with developing a comprehensive business budget and perform periodic budget analyses Support recruitment/hiring and on-boarding of new employees, volunteers, self-employed workers Support the CEO with designing business strategies and plans to meet organisational goals Seek ways of improving how the organisation operates Respond to inbound enquiries in a timely manner To be forward thinking and be a part of idea generation and innovations To develop knowledge and ethos of the new service within your team and establish a centre of excellence To promote, manage and develop best practice working routines throughout the team Lead by example to set the standards of conduct and performance in delivering a high level of service and professionalismFINANCE Liaise with Finance, HR, and other teams as necessary-review outstanding items and support prompt payment processing. Support budget and finance activity including purchases, credit card reconciliation and responding to ad-hoc finance queries. Check and approve supplier invoices for payment; liaise with suppliers to resolve queries and chase outstanding invoices. Maintain an asset register for laptops/PCs/mobile phones, including allocation tracking and coordination with finance/accounting records.SYSTEMS & TECHNOLOGY Act as supplier liaison for IT/telephony/printing, attending review meetings and supporting improvement and replacement planning. Provide first-line IT support for account changes/approvals, equipment faults and onboarding, liaising with external support as required. Coordinate ordering, setup and delivery of IT equipment for new starters and replacement/upgrade cycles in line with budget and business need. Administer telephony users and messaging, including updating answerphone/closure messages (e.g., holiday periods) in line with business need. Provide system administration and user support for the RIO electronic patient record system, including account setup, permissions and password resets. Liaise with the electronic Patient Record (EPR) supplier/account manager and attend internal meetings to review change requests, data issues and service improvements.MEETINGS & EVENTS Coordinate room bookings and event logistics (internal and external venues), including invoicing, liaison external teams, printing, refreshments, communications, technology and risk assessment needs. Provide assistance as required to the Policy and Governance Lead in the delivery of high quality support to the Chair of Trustees and Board of Trustees, including but not limited to: scheduling meetings, agendas, papers, disseminating reports, arranging venues, and taking minutes at the Board of Trustees Meetings, Finance and Safeguarding Committee meetings, and undertaking appropriate actions.DISCLOSURE & BARRING Oversee the DBS checking process for staff, consultants, trustees and volunteers, including ID verification, complex application support, liaison with DBS/provider portal and approval of DBS invoices. Maintain accurate DBS records and tracking (e.g., spreadsheet log) and ensure timely renewals/updates.2 HEALTH & SAFETY Support organisational health and safety activity, including coordinating routine checks, training, logging issues and progressing actions with contractors/providers. Liaise with external health and safety advisers to coordinate annual fire and general risk assessments and associated actions such as fire drills. To be responsible for the day-to day management of Ethelbert Road (and any other additional buildings ensuring that any health and safety concerns are addressed).DATA PROTECTION Act as Data Protection Officer, managing the DPO mailbox and coordinating responses in line with UK GDPR. Manage Subject Access Requests, maintaining a log, preparing documents and ensuring accurate, timely disclosures in accordance with policy and statutory timescales. Manage data breach reporting and escalation, including liaison with the ICO where required. Ensure compliance with data protection and GDPR requirementsMANAGEMENT RESPONSIBILITIES To manage work allocation within the service adhering to the established protocols. To manage staff within the service, allocating work in line with agreed workloads To provide 1:1 management supervision for all staff within the service To report to the CEO and Board of Trustees on service activity To discharge Bromley Y duty of care to staff in line with the policies and procedures To ensure that all staff keep accurate and appropriate records, providing information for monitoring and evaluation as required by Bromley Y policies and procedures and in line with good practise. To ensure that all staff in the service comply with all organisational policies and procedures and the staff Code of Conduct. To identify staff training requirements and to lead, participate in and actively contribute to individual supervision, training and team meetings as required. To ensure staff work in accordance with the Bromley Y s objectives, values and policies. Lead and promote the work of Bromley Y and encourage positive understanding, awareness and attitudes To provide support and guidance to others with the aim of improving skills, and knowledge To lead and participate in team and service meetings as required. To contribute to the evaluation of all areas of service delivery, client and professional satisfaction and the impact of interventions.EDUCATION AND TRAINING Identify training needs across the supervisees. Attend locally and nationally organised training appropriate to the work role To ensure knowledge and skills are continuously developed and maintained at a high level of competence. To identify training needs through supervision and personal development plans. To deliver training services/workshops and to take part in their evaluation.RESEARCH AND DEVELOPMENT To contribute to establishing essential networks, knowledge base of resources and maintain links with relevant community organisations. To contributing to identifying service needs and gaps across with regard to childrens mental health and wellbeing. Develop skills in service evaluation and audit to ensure the overall development of the service.GENERAL Keep accurate and appropriate records, providing information for monitoring and evaluation as required. Participate in, and actively contribute to, individual supervision, training and team meetings as required. Work in accordance with the service's objectives and values. Comply with all organisational policies and procedures, and in particular to ensure safe, fair and responsible working practices Undertake duties to ensure the health and safety of post-holder, colleagues, service users, volunteers and visitors. Work flexibly, being prepared to perform other duties commensurate with the role. Actively support and promote any fundraising activities as part of the day-to-day duties. Promote the work of Bromley Y People and encourage positive understanding, awareness and attitudes towards emotional wellbeing and mental health. Work at all times to promote equality, diversity and individual rights. Work alongside and ensure active service user participation in all aspects of work, including monitoring of activities. To participate in the development of local safeguarding child protection, joint agency procedures and other relevant local procedures.PEOPLE MANGEMENT Line-manage the Business Support Team, ensuring appropriate supervision, carry out regular line management meetings, performance management and staff wellbeing support. Ensure adequate reception/welcome room and telephone cover, including planning for leave and sickness to meet business needs. Act as an escalation point for complex queries (phone, email, welcome room), and for supplier, equipment and building issues. Chair regular Business Support Team meetings and ensure actions are followed up. Provide mentoring, guidance, coaching and support to team members Identifying gaps in team members knowledge and arranging training to support continued professional development/knowledge Managing minor issues of poor conduct and performance through Advice & Counselling Identifying if staff would benefit from a Wellness Action Plan to support their wellbeing in the workplace Managing sickness absence including carrying out return to work interviews Managing holiday requests ensuring operationally feasible in line with service needs Leading and carrying out appraisals including setting and monitoring SMART performance objectives o Managing the administration and welfare of the team, including induction and continuation training, probation, Involvement in recruitment and selection for team members and new employees on boarding Communicating business developments and objectives to team members Report to CEO with regards to team and individual performance, conduct and welfare Job description Job responsibilitiesMAIN DUTIES Ensure with the CEO, SLG and the organisation has sufficient resources such as personnel, material and equipment Ensure that PA and administrative support to the Senior Leadership Team and Board of Trustees is provided Aid the CEO and Clinical Director in producing reports and writing or supporting with other key documents including risk assessments, audits, process maps, policies, procedures, and guidance. Support the CEO and Leadership Group through ensuring the provision of high quality PA duties and comprehensive administrative services including but not limited to: scheduling meetings, agendas, papers, disseminating reports, arranging hire of venues, taking minutes, and undertaking appropriate actions. Ensure all business activities adhere to legal guidelines and policies Supporting the CEO with developing a comprehensive business budget and perform periodic budget analyses Support recruitment/hiring and on-boarding of new employees, volunteers, self-employed workers Support the CEO with designing business strategies and plans to meet organisational goals Seek ways of improving how the organisation operates Respond to inbound enquiries in a timely manner To be forward thinking and be a part of idea generation and innovations To develop knowledge and ethos of the new service within your team and establish a centre of excellence To promote, manage and develop best practice working routines throughout the team Lead by example to set the standards of conduct and performance in delivering a high level of service and professionalismFINANCE Liaise with Finance, HR, and other teams as necessary-review outstanding items and support prompt payment processing. Support budget and finance activity including purchases, credit card reconciliation and responding to ad-hoc finance queries. Check and approve supplier invoices for payment; liaise with suppliers to resolve queries and chase outstanding invoices. Maintain an asset register for laptops/PCs/mobile phones, including allocation tracking and coordination with finance/accounting records.SYSTEMS & TECHNOLOGY Act as supplier liaison for IT/telephony/printing, attending review meetings and supporting improvement and replacement planning. Provide first-line IT support for account changes/approvals, equipment faults and onboarding, liaising with external support as required. Coordinate ordering, setup and delivery of IT equipment for new starters and replacement/upgrade cycles in line with budget and business need. Administer telephony users and messaging, including updating answerphone/closure messages (e.g., holiday periods) in line with business need. Provide system administration and user support for the RIO electronic patient record system, including account setup, permissions and password resets. Liaise with the electronic Patient Record (EPR) supplier/account manager and attend internal meetings to review change requests, data issues and service improvements.MEETINGS & EVENTS Coordinate room bookings and event logistics (internal and external venues), including invoicing, liaison external teams, printing, refreshments, communications, technology and risk assessment needs. Provide assistance as required to the Policy and Governance Lead in the delivery of high quality support to the Chair of Trustees and Board of Trustees, including but not limited to: scheduling meetings, agendas, papers, disseminating reports, arranging venues, and taking minutes at the Board of Trustees Meetings, Finance and Safeguarding Committee meetings, and undertaking appropriate actions.DISCLOSURE & BARRING Oversee the DBS checking process for staff, consultants, trustees and volunteers, including ID verification, complex application support, liaison with DBS/provider portal and approval of DBS invoices. Maintain accurate DBS records and tracking (e.g., spreadsheet log) and ensure timely renewals/updates.2 HEALTH & SAFETY Support organisational health and safety activity, including coordinating routine checks, training, logging issues and progressing actions with contractors/providers. Liaise with external health and safety advisers to coordinate annual fire and general risk assessments and associated actions such as fire drills. To be responsible for the day-to day management of Ethelbert Road (and any other additional buildings ensuring that any health and safety concerns are addressed).DATA PROTECTION Act as Data Protection Officer, managing the DPO mailbox and coordinating responses in line with UK GDPR. Manage Subject Access Requests, maintaining a log, preparing documents and ensuring accurate, timely disclosures in accordance with policy and statutory timescales. Manage data breach reporting and escalation, including liaison with the ICO where required. Ensure compliance with data protection and GDPR requirementsMANAGEMENT RESPONSIBILITIES To manage work allocation within the service adhering to the established protocols. To manage staff within the service, allocating work in line with agreed workloads To provide 1:1 management supervision for all staff within the service To report to the CEO and Board of Trustees on service activity To discharge Bromley Y duty of care to staff in line with the policies and procedures To ensure that all staff keep accurate and appropriate records, providing information for monitoring and evaluation as required by Bromley Y policies and procedures and in line with good practise. To ensure that all staff in the service comply with all organisational policies and procedures and the staff Code of Conduct. To identify staff training requirements and to lead, participate in and actively contribute to individual supervision, training and team meetings as required. To ensure staff work in accordance with the Bromley Y s objectives, values and policies. Lead and promote the work of Bromley Y and encourage positive understanding, awareness and attitudes To provide support and guidance to others with the aim of improving skills, and knowledge To lead and participate in team and service meetings as required. To contribute to the evaluation of all areas of service delivery, client and professional satisfaction and the impact of interventions.EDUCATION AND TRAINING Identify training needs across the supervisees. Attend locally and nationally organised training appropriate to the work role To ensure knowledge and skills are continuously developed and maintained at a high level of competence. To identify training needs through supervision and personal development plans. To deliver training services/workshops and to take part in their evaluation.RESEARCH AND DEVELOPMENT To contribute to establishing essential networks, knowledge base of resources and maintain links with relevant community organisations. To contributing to identifying service needs and gaps across with regard to childrens mental health and wellbeing. Develop skills in service evaluation and audit to ensure the overall development of the service.GENERAL Keep accurate and appropriate records, providing information for monitoring and evaluation as required. Participate in, and actively contribute to, individual supervision, training and team meetings as required. Work in accordance with the service's objectives and values. Comply with all organisational policies and procedures, and in particular to ensure safe, fair and responsible working practices Undertake duties to ensure the health and safety of post-holder, colleagues, service users, volunteers and visitors. Work flexibly, being prepared to perform other duties commensurate with the role. Actively support and promote any fundraising activities as part of the day-to-day duties. Promote the work of Bromley Y People and encourage positive understanding, awareness and attitudes towards emotional wellbeing and mental health. Work at all times to promote equality, diversity and individual rights. Work alongside and ensure active service user participation in all aspects of work, including monitoring of activities. To participate in the development of local safeguarding child protection, joint agency procedures and other relevant local procedures.PEOPLE MANGEMENT Line-manage the Business Support Team, ensuring appropriate supervision, carry out regular line management meetings, performance management and staff wellbeing support. Ensure adequate reception/welcome room and telephone cover, including planning for leave and sickness to meet business needs. Act as an escalation point for complex queries (phone, email, welcome room), and for supplier, equipment and building issues. Chair regular Business Support Team meetings and ensure actions are followed up. Provide mentoring, guidance, coaching and support to team members Identifying gaps in team members knowledge and arranging training to support continued professional development/knowledge Managing minor issues of poor conduct and performance through Advice & Counselling Identifying if staff would benefit from a Wellness Action Plan to support their wellbeing in the workplace Managing sickness absence including carrying out return to work interviews Managing holiday requests ensuring operationally feasible in line with service needs Leading and carrying out appraisals including setting and monitoring SMART performance objectives o Managing the administration and welfare of the team, including induction and continuation training, probation, Involvement in recruitment and selection for team members and new employees on boarding Communicating business developments and objectives to team members Report to CEO with regards to team and individual performance, conduct and welfarePerson Specification Experience EssentialEssential criteria include: Over three years experience of managing and supervising staff Experience of working with multi-agency partners and other managers to respond to the needs of other teams Knowledge of relevant national policies and guidance in relation to childrens services and business practice Flexibility across hours of work when requiredDesirableDesirable criteria include: Over three years experience of managing and supervising staff Experience working within a charity, healthcare, mental health or public-sector environment. Knowledge of UK GDPR/data protection requirements, including SARs and data breaches. Experience supporting governance, risk management, health & safety or compliance activities. Experience of budget monitoring, supplier/contract management or financial administration. Experience managing business systems, IT suppliers or digital platforms. Experience supporting organisational improvement, change or service development. Relevant management, business administration, governance or data protection qualification. Person Specification Experience EssentialEssential criteria include: Over three years experience of managing and supervising staff Experience of working with multi-agency partners and other managers to respond to the needs of other teams Knowledge of relevant national policies and guidance in relation to childrens services and business practice Flexibility across hours of work when requiredDesirableDesirable criteria include: Over three years experience of managing and supervising staff Experience working within a charity, healthcare, mental health or public-sector environment. Knowledge of UK GDPR/data protection requirements, including SARs and data breaches. Experience supporting governance, risk management, health & safety or compliance activities. Experience of budget monitoring, supplier/contract management or financial administration. Experience managing business systems, IT suppliers or digital platforms. Experience supporting organisational improvement, change or service development. Relevant management, business administration, governance or data protection qualification.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameBromley YAddress17 Ethelbert RoadBromleyKentBR1 1JAUnited KingdomEmployer's websiteEmployer detailsEmployer nameBromley YAddress17 Ethelbert RoadBromleyKentBR1 1JAUnited KingdomEmployer's website

Business Support ManagerWe are recruiting for a Business Support Manager in our Business Support Team to provide operational leadership to Bromley Y, ensuring the organisation has effective systems, processes, resources and governance arrangements to deliver safe, compliant and high-quality services for children and young people.This is an exciting opportunity to lead and develop Bromley Y’s Business Support Team in providing a robust support across finance and budgeting, recruitment and onboarding, executive/Board administration, internal communications, and the coordination of meetings, rooms and events.The role plays a key part in ensuring strong governance, risk management and compliance arrangements, including Data Protection Officer responsibilities (UK GDPR), oversight of DBS processes, supplier and contract management, administration of core systems and technology and day-to-day management of Ethelbert Road (and any additional premises), addressing health and safety requirements.The successful post holder will work collaboratively with colleagues and stakeholders, modelling Bromley Y values and a commitment to equality, diversity and access for all. The role is primarily delivered digitally/remote with on-site working at Ethelbert Road as required, and requires flexibility to meet organisational needs.About the role•Role: Business Support Manager•Salary banding: 52,551 to 59,977•Working pattern: Full-Time - 37 basic working hours a week•Team: Business Support Team (BST)•Reporting to: CEO•Contract: Permanent•Location: Hybrid model (Bromley Y building, community settings and remotely)The right candidateEssential criteria include:•Over three years’ experience of managing and supervising staff•Experience of working with multi-agency partners and other managers to respond to the needs of other teams•Knowledge of relevant national policies and guidance in relation to children’s services and business practice•Flexibility across hours of work when requiredDesirable criteria include:•Over three years’ experience of managing and supervising staff•Experience working within a charity, healthcare, mental health or public-sector environment.•Knowledge of UK GDPR/data protection requirements, including SARs and data breaches.•Experience supporting governance, risk management, health & safety or compliance activities.•Experience of budget monitoring, supplier/contract management or financial administration.•Experience managing business systems, IT suppliers or digital platforms.•Experience supporting organisational improvement, change or service development.•Relevant management, business administration, governance or data protection qualification.The Rewards for joining us:•Good competitive salary•Comprehensive induction•Hybrid working pattern.•Holiday entitlement of 28 days per annum, plus bank holidays (pro rata for part time)•A wellbeing day•Support via our Employee Assistance Programme•Contributory Pension scheme•The successful candidate will be supported in their professional development.•Attending organisation events•Cycle to work scheme.•Blue Light Card•Being part of a dynamic, creative and innovative team where all our people are empowered to achieve their very best.•Work for an award-winning organisation.•Be part of a diverse, inclusive, collaborative, and supportive working environment that places Diversity, Equity, Inclusion and Belonging at the heart of its business strategy.Information about how to apply: Bromley YTo apply please send your CV and a covering letter explaining how and why you are suited to the role together with your notice period to hr@bromleyy.org by 17.00 hours on Tuesday 1st September 2026. Please be advised that we reserve the right to close this vacancy early (in line with business organisational needs and if we receive sufficient applications for the role). Please note that due to the volume of applications that we receive, if you do not hear from us, you have unfortunately not been shortlisted on this occasion.If you have any questions before applying, then please email them to us: hr@bromleyy.org.Job Description.pdfAs an equal opportunity’s employer, we are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.We aspire to have a diverse and inclusive workplace where our employees feel psychologically safe, and we strongly encourage suitably qualified applicants from a wide range of cultural and ethnic backgrounds to apply and join our organisation.We are committed to the safeguarding of children and require the successful applicant to undertake a check from the Disclosure and Barring Service.By submitting an application, you are consenting to Bromley Y HR team securely holding and processing your personal data. You retain the right to have your information deleted in line with current GDPR legislation. Please refer to our job applicant privacy notice for further information.

Job Title: Business Development Director - Test & TrainingGlobal Grade: GG17Location: UK Selected Sites - Farnborough, Malvern, Boscombe Down, Portsmouth. Three days per week on-siteRole Type: Permanent – Full TimeRole ID: 19690Role RemitIntroductionAs a key member of the Test, Evaluation & Training Capabilities leadership team, the successful candidate will grow the domain, with a focus on the UK, Australia, and NATO countries outside the US. We are seeking a strategic, experienced leader with a proven track record of business growth in defence markets, particularly in the test, evaluation and training domains. The ideal candidate will bring a broad industry perspective, established external networks, and the ability to challenge the status quo driving value through innovative approaches to customer engagement, partnerships, and solution development — supporting both UK and international growth objectives.Role Purpose• Lead sustainable year-on-year growth in QinetiQ’s Test & Evaluation and Training business by shaping market strategy, winning priority opportunities, and building high-performing business development teams• Provide strategic and commercial leadership to grow the business in line with QinetiQ’s priorities• Lead and inspire business development and cross-functional teams to deliver strong performance• Build and strengthen senior relationships with customers, partners and internal stakeholders• Lead growth planning aligned to corporate strategy and planning cycles• Advise the QinetiQ Leadership Team on market opportunities, positioning and stakeholder strategy• Communicate growth priorities and successes across the leadership community to strengthen collaboration and market impactKey Accountabilities• Reporting to the Chief Growth Officer and supporting delivery of the company strategy, the role holder will:• Develop and agree a growth plan aligned to strategy and built around opportunities across the company• Identify and prioritise near-term and long-term opportunities that support delivery of the growth plan and latest ISP• Deliver growth across the existing portfolio and future pipeline through business leaders and cross-functional teams• Lead strategic captures aligned to company priorities, improving win probability and developing compelling investment cases for executive approval• Shape differentiated and commercially strong positions for contracts, frameworks and strategic opportunities• Build and manage relationships with customers, partners and key internal stakeholders that support growth in priority areas• Ensure the quality of offers, commitments and customer engagement approaches• Build team capability and maintain strong succession plans across the functionKey Capabilities / Knowledge• Enterprise leadership. Demonstrates the leadership behaviours expected of a senior company leader, including collaboration, performance focus and a global mindset• Customer and partner focus. Builds credible, value-adding relationships with customers and partners from executive level to key influencers• Business winning. Brings strong understanding of the defence and security market, including customers, competitors, suppliers and regulation, with a proven track record of winning major opportunities valued at 100m+• Commercial leadership. Understands how to shape, negotiate and implement innovative commercial approaches that deliver value for defence and security customers• Domain knowledge. Brings deep understanding of UK defence and security strategies and how armed forces, security and intelligence organisations deliver capability• Influence and collaboration. Works effectively across a multi-national organisation and influences senior customers, partners and internal stakeholders, including securing approval for growth and capture plans• Team leadership. Builds, aligns and mobilises business development and sales teams across organisational boundaries to deliver in-year targets and long-term growth• Operational discipline. Has experience managing multi-million-pound budgets and improving returns on business development and sales investment• People development. Builds high-performing teams, gives clear direction and creates the conditions for individuals and teams to succeed• Change leadership. Aligns and energises teams to drive improvement and support business growthExperience & Qualifications• Experience leading successful business development or strategic engagement teams in a multi-national organisation, with a strong record of delivering order intake growth across the defence, aerospace, technology, information or security sectors• Significant experience in senior roles within the UK defence or security sector, with strong understanding of customer and partner organisations, published strategies and the stakeholder environment that drives growth• Proven ability to influence senior external and internal stakeholders and convert insight into growth outcomes• Degree qualified in a relevant discipline, such as science or engineering; advanced business qualifications, such as an MBA, are desirableWhy Join QinetiQ?As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Our BenefitsMatched contribution pension scheme, with life assuranceCompetitive holiday allowance, with the option to purchase additional daysOptions to join Health Cash Plan, Private Medical Insurance and Dental InsuranceEmployee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much moreWe are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition SchemeVolunteering Opportunities - helping charities and local communityOur Recruitment Process:Please note that applications are reviewed as they are received, so we encourage early applications. This vacancy will be closed when sufficient suitable applications are received.We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels value, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments.Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which mean factors such as nationality or previous nationalities may affect the roles that you can be employed in.Please note that all applicants for this role must be eligible for SC clearance, as a minimum.UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Complaints Service Improvement Officer Greenwich Contract PAYE: £19.30 per hour The role Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries, including Freedom of Information (FOI), Environmental Information Requests (EIR) and Data Protection requests (DPRs). Lead and initiate the Directorate’s service improvement work and identifying improvements in service. Run or support the Community Services Directorate with project work and administrative tasks. Responsible for the analysis, allocation, administration and collation of all representations in the form of complaints, correspondence, MP and Member enquiries including Ombudsman enquiries, on behalf of the Directorate and Departmental Management Team (DMT). Responsible for producing the departmental procedures and working to corporate procedures. Have the responsibility on behalf of the Directorate and DMT; for response and collation, analysing, administering and distribution of records all FOIs, EIR and Data Protection requests according to legislative procedures and corporate guidelines. Identify and implement service improvements; researching best practice and make recommendations to managers and DMT to change processes and procedures. To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Change Needs You Become a Met Police Officer with a starting salary of over £42k The Met is working hard to drive more trust, reduce crime, and maintain high standards for London and its communities. The Met is made up of officers and staff from all backgrounds but we are committed to becoming more representative of the communities we serve. To do this the Met recognises the need to change. Whilst that change takes time, we want people like you to join and help to make a big difference. We’re looking for people who share our values of integrity, courage, accountability, respect and empathy to join the dedicated, honest, committed, hard-working officers and staff already in our team. Those who are committed to working hard to bring offenders to justice, protect vulnerable people and deliver the change needed for London and its communities. Change Needs You. Become a police officer, unlock your potential, support London’s communities and make London a safer city for all. Change Your Potential: Policing is a challenging but rewarding career like no other. With your will and determination, we will help you reach your full potential as a Met police officer and be the best you can be for yourself, your community and London. As a police constable in London’s Met, you’ll join over 30,000 colleagues working across 32 boroughs, all dedicated to serving over nine million residents in one of the most dynamic and diverse cities in the world. You’ll learn new things every day whether you’re out on patrol in the local community, giving evidence in court, investigating burglaries or supporting victims of crime. Every day brings a fresh challenge, the chance to learn something new and help others. A range of benefits: A career as a police officer offers many rewards and benefits, including: A competitive starting salary of c. £42,210 rising up to c. £59,994 as a PC, inclusive of allowances. Discounted rail travel up to 70 miles after initial training and free London travel Gain a fully-funded degree while earning and developing skills for life under our apprenticeship route Generous police pension scheme Generous annual leave and a range of other leave options, including career breaks, special leave, parental and adoption leave A comprehensive Health and Wellbeing service to help you stay healthy and well Access to a large number of subsidised leisure and sporting activities Becoming part of the Met family, and the policing family nationally - a unique and supportive network where you’ll meet friends for life while all working together to make London and the UK safer for everyone. Whether working collaboratively or on your own beat, your team and the wider Met are there to support you Flexible working options. Policing is a 24/7 service, and you will therefore be expected to work shift patterns including weekends and nights. However, we do aim to offer flexible working opportunities where operationally viable and depending on the role. A wide range of staff support associations which support the different interests of the staff and officers they represent, including but not limited to; the Association of Muslim Policing, the Metropolitan Police LGBT Network, the Metropolitan Police Black Police Association and the Network of Women How to join us: There are two routes of entry; our Police Constable Degree Apprenticeship (PCDA) or our Police Constable Entry Programme (PCEP). Police Constable Degree Apprenticeship (PCDA) A three-year programme where you can learn as you earn policing London's streets, gaining a (BSc) Hons degree in professional policing practice on completion. The Met covers all qualification fees so there's no cost to you, it's all fully funded. You’ll start by working with one of our partner universities learning the basics of the job, before joining a team of experienced officers teaching you invaluable skills that you’ll put into practice and build upon before returning to uni for an end of programme assessment. Police Constable Entry Programme (PCEP) A two-year programme which provides new recruits with a blend of classroom based and operational learning. Your initial training will take place at a Met training centre before you join one of our policing teams to gain practical, on-the-job experience. You will be regularly assessed on your knowledge, skills and behaviours but, unlike our other entry route, you will not be required to complete an academic qualification as part of your training or attend university. Change Your Future There are countless career opportunities available at the Met due to its size and diverse population that you wouldn’t find in any other UK city. Upon successful completion of your training period, you’ll be able to decide on how you want to shape your future career path. Whether that be undertaking a new role, joining a specialist team, training to become a detective, or promotion through the ranks; there will always be a role for you at the Met. You could choose to work in diplomatic protection, work with horses in our Mounted Branch, or even work in cyber-crime. These are just some of the many paths you could choose to follow as your career progresses. Change Needs You Apply Now

Placement Officer Lewisham Contract £169.68 per day PAYE or £223.13 per day limited paid via umbrella company inside IR35 Our client is looking for an experienced Placement Officer 2 days remote 3 days in the office An experienced Employment Specialists who can confidently manage a caseload, work with young people and residents with complex barriers, record accurately on case management systems, collect compliance documentation, and work with multi-agency partners delivering outreach and onboarding pathways to build their caseloads. Candidates must have direct experience supporting people into employment, education or training outcomes. Candidates must also be confident working with participants who may have additional needs, including SEND/LDD, youth justice experience, risk of homelessness, or involvement with statutory services. Short summary about the job and location This is one of several roles we are currently recruiting for please visit our website for more opportunities. The roles will sit within the Council’s Economy, Jobs and Partnerships service and liaise with Housing, SEND, Integrated Adolescence / Youth Justice, Baseline, Connect to Work, education and training providers, voluntary and community sector partners, and employers. Purpose of the job The purpose of the role is to provide a comprehensive, effective, relationship-based employability service to eligible participants. The Employment Specialist will independently manage a caseload of participants seeking employment, training or education. The role will provide information, advice, guidance, practical support and progression planning to help participants build skills, overcome barriers and achieve positive employment, education or training outcomes. The role requires strong caseload management, purposeful multi-agency working, high-quality record keeping, and the ability to build trusted relationships with participants and partner services. Main areas of responsibility The Employment Specialist will be responsible for: • Building and maintaining a rolling caseload of participants requiring employment, education and training support. • Carrying out outreach calls and first-contact activity to engage eligible or potentially eligible participants. • Completing participant enrolments, including checking eligibility and collecting required compliance documentation. • Providing one-to-one employment support, including assessment of need, action planning, confidence building, job search, CV support, interview preparation, disclosure support where appropriate, and progression planning. • Supporting participants to secure job starts, training starts and education starts. • Developing bespoke employment pathway plans with participants and reviewing progress regularly. • Recording all participant activity, contact notes, compliance documents, action plans, progression activity and outcomes on Hanlon or another agreed case management system. • Working with referral partners and internal services to identify eligible participants and support warm handovers into employment support. • Working with education providers, training providers, employers and voluntary/community sector organisations to identify opportunities and remove barriers to progression. • Delivering support in community settings and working flexibly to meet participant and partner needs. • Using available participant support / discretionary budget processes appropriately where agreed, for example to remove practical barriers to employment or training. • Contributing to supervision, case review, reporting and programme monitoring. • Representing the Council and the Employment and Skills service at relevant partnership meetings, outreach activity, events and workshops. Candidates must be able to demonstrate all of the following: • Experience supporting people into employment, education, training or placement opportunities. • Experience providing information, advice and guidance to residents or young people seeking employment, training or skills support. • Experience independently managing a caseload and maintaining accurate case records. • Experience developing bespoke action plans or pathway plans to support progression into employment, education or training. • Experience working with people who face complex or multiple barriers to employment. • Experience collecting, recording and maintaining compliance documentation, including consent forms and eligibility evidence. • Strong engagement and relationship-building skills, including the ability to establish trust with participants who may need sustained support. • Strong organisational skills and the ability to manage competing priorities, targets and deadlines. • Good written communication skills, including the ability to maintain clear case notes and accurate records. • Ability to work with a range of partners and stakeholders, including Council services, providers, employers and voluntary/community organisations. • Good understanding of safeguarding, equality and diversity, consent, information sharing and data protection in service delivery. • Proficiency in Microsoft Office, including Word, Excel, Outlook and Teams. • Ability to work in person from Laurence House and community settings across Lewisham as required. • Relevant professional qualification, or equivalent experience, in employment support, education, training, information/advice/guidance (IAG), careers guidance, or another relevant instructional / support setting. Strongly preferred experience Candidates with the following experience should be prioritised: • Experience working with young people with SEND / LDD. • Experience working with young people who are youth justice experienced or known to Youth Justice / Integrated Adolescence services. • Experience working with residents who are homeless or at risk of homelessness.• Experience working in a local authority employment, skills, careers, NEET, youth support or employability service. • Experience using Hanlon or another case management / CRM system. • Experience working in a target-driven or outcome-focused programme. • Experience working with employers, education providers and training providers to secure progression opportunities. • Experience supporting disclosure conversations sensitively and appropriately. • Knowledge of Lewisham employment, skills, training and community support provision. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

I am working with a council in the South West that are looking for an experienced housing professional to join their Environmental Health team and help deliver a vital frontline service, supporting residents and improving housing standards across the community. As the Interim Private Sector Housing Officer, you'll play a key role in ensuring residents have access to safe, healthy and well-managed homes. Working as part of a supportive team, you'll help deliver a responsive housing service at a busy time following the introduction of the Renters' Rights Act. Key Responsibilities: • Investigate housing complaints and carry out HHSRS inspections., • Enforce housing legislation through informal and formal action., • Inspect private rented properties for compliance with housing standards., • Advise tenants, landlords, and other stakeholders., • Prepare enforcement notices and maintain accurate case records., • Support HMO licensing and regulatory compliance., • Work with partners to improve housing conditions and protect residents. About you: The ideal candidate will bring: • Experience in Private Sector Housing, Environmental Health, and working in Local Government., • Sound knowledge of housing legislation and the HHSRS., • Practical experience in carrying out inspections for both disrepair and property licensing, • Experience in report writing and enforcement of Housing Act 2004., • Able to build effective relationships with tenants, landlords, and partners., • Well-organised, with the ability to manage a varied caseload and meet deadlines

Housing Officer: Tenancy & ASB Specialist known internally as a Local Housing Manager Location: Clapham Park, SW2 4AX Salary Banding: £41,237 - £43,406 This role We are recruiting for a skilled and experienced Local Housing Manager to be predominantly office based and out on the patch, you will manage and coordinate excellent housing and estate services within a defined geographical patch. The patch is predominantly in Southwark but includes parts of Lambeth and Lewisham. You will be accountable, customer facing and representative of MTVH across all tenures including rented, shared ownership and leasehold customers, although you will be responsible for our rented customers only. Co-ordination of internal and external services to meet the diverse needs of our customers, delivering services that meet individual and local needs to a high standard is essential. Participation in local initiatives to support the community with their initiatives is necessary and may involve weekend work but this is not common. You will seek continuous improvement with a view to providing an excellent service to residents. You will be required to manage our relationship with the Local Authority and other Housing Association partners. You will be the point of contact for customers with respect to complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed: Essential car user Experience of working in a social housing setting is essential Experience of tenancy enforcement and managing a high case load of ASB alongside strong record keeping Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential; to really succeed it will be your values and passion that will set you apart. At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week. At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible Ability to collaborate, network and be a strong team player Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential Experience of excellent administration skills & analysing customer feedback to achieve service improvements Attention to detail and accuracy in writing, reporting and numeracy Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing Ability to self-manage a varied and demanding workload, prioritising and organising too A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy & passion The ability to manage and report on projects against agreed targets Must possess excellent office management skills, managing inboxes, keys etc Must be willing to work flexible hours as required Desirable Housing qualification To meet our commitment to providing safe, high-quality services to our customers we will complete a Basic background check with the Disclosure and Barring service once an offer of employment is made. This will be renewed on a 3 year basis and the cost of this service is paid for by MTVH. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

Accommodation Support Officer Make a meaningful impact every day. Are you passionate about making a difference in people’s lives? Do you have the resilience and empathy needed to support individuals from diverse backgrounds? We’re looking for committed Accommodation Support Officers to join our team and provide vital support to participants with their housing needs. In this role, you will manage a caseload of adult males either residing in custody or living in the community. Working in close partnership with probation practitioners, you will carry out initial assessments to understand each individual’s circumstances and develop tailored accommodation plans through a series of agreed interventions. You will help participants navigate housing challenges, ensure they are kept informed of decisions that affect them, and support their understanding of their rights throughout the process. We welcome applicants from a variety of professional backgrounds, including social services, mental health, education, or those who have recently graduated and are seeking experience in the criminal justice sector. If you bring a person focused approach and transferable skills, we’d love to hear from you. We understand that not everyone will tick every box and that’s okay. If you’re engaging, adaptable and comfortable working with a diverse range of people, we’ll provide on site training and ongoing support to help you grow in the role. Excellent interpersonal skills are essential, as you will be building and maintaining effective professional relationships with both participants and external stakeholders. We’re looking for positive role models who can inspire and encourage meaningful changes in attitudes and behaviours, helping individuals take steps toward greater stability and independence. In return for your dedication, knowledge, and commitment, we're offering a competitive salary Starting from £25,877 - £29,000 per annum (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days), • 2 Volunteer Days, • Pension - 5% Employee 5% Employer, • Healthcare Cash Plan, incl. 3 x salary life assurance, • Annual salary review, • Refer a friend scheme, • Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Communities is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Dorset & Somerset Hours: Full time, 37 hours per week (Mon-Fri) Contract: Fixed Term until 25 March 2027 Key Responsibilities • Manage a caseload of participants, producing personalised accommodation plans, • Carry out initial assessments, considering risk, situation and need, • Record progress and outcomes timely and accurately using case management system, • Maintain contact with participants, identifying any emerging risks and concerns Skills & Experience • Highly effective interpersonal and communication skills both verbally and in writing, • Ability to establish and maintain effective working relationships, • Good organisation skills and ability to meet deadlines

Purpose of the role The 'Festival Lead Producer' role involves working in partnership with a wide number of stakeholders to both curate the content and practically deliver the festival, details in role profile below. A contracted event production company will partner and provide infrastructure. The Lead Producer will work closely with this team, delivering programme details within timescales to allow feasibility of delivery. Responsible to: Lewisham Council, Cultural Partnership Manager Contract: Freelance, Fixed-term: September/October 2026 - July/August 2027. Initially part-time see below. Rate of pay: £325 per day Working commitment for role: There is some flexibility around applicants' current commitments. Please contact the team to discuss your situation. 3 days a week October/Nov (Sept if available) 4 days a week Dec (holiday break), Jan, Feb, March, April 5 Days a week May, June, - festival delivery 10 July 6 days post festival delivery to wrap up Location: Lewisham Council Offices, Laurence House Catford SE6 4RU, plus working from home, working on-site at Mountsfield Park and travel to local partners. Key working relationships: Lewisham Council Services and staff; Lewisham Council elected Councillors; Peoples Day Steering Group; Young Mayor and advisors and Youth Service representatives; businesses; Sponsors and Grant making bodies; festival production partners; voluntary and community sector; musicians and their management/promoters; artists; cultural and creative organisations and charities. What we are looking for We are looking for a highly committed and experienced community focused outdoor events producer who can join us at this critical and exciting time ahead of Lewisham People's Day 2027. People's Day is a unique festival which includes a wide-reaching programme traditionally with a mix of stages and areas including: Youth Stage (Blue Stage); Big Top programmed music stage; Sound System area; Sports Arena; Children's Stage; Fairground Rides. The festival includes the community ecosystem in Lewisham, with many stalls from council services and voluntary, community and equalities sectors. Plus, corporate stalls and food and beverage traders. People's Day, Festival Lead Producer - Role Profile Management of an Assistant Producer to support workstreams. Curation of the festival programme, in partnership. Management of contract of the production company, acting as client officer. Lead on fundraising and income generation. Fundraising Lead on fundraising and income generation. Work with council colleagues to identify and target fundraising opportunities. Initiatives including securing local and national sponsorship; earned income through festival trade stalls; and grant fundraising where appropriate. Contract Management Contract management of the production company - acting as client officer. Work collaboratively with the appointed production company on all aspects including mapping and layout, ensuring any onsite requirements are met. If you are interested in this role please send your updated CV in the first instance

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