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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 1 hora
    £13.46–£15 por hora
    Jornada completa
    London

    Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

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  • Spa Therapist (Maternity Cover)
    Spa Therapist (Maternity Cover)
    hace 4 horas
    £18609 anual
    Jornada parcial
    London

    Join Firmdale Hotels' prestigious Soholistic Spa team as a Part-Time Spa Therapist (3 days per week) on a 12-month fixed-term maternity cover contract, and embark on a rewarding career defined by luxury, excellence and exceptional service. At Firmdale, we redefine hospitality by offering a unique and unforgettable experience in each of our eight London properties, including the iconic Ham Yard Hotel. As a Spa Therapist, you'll work closely with our Spa Manager to deliver exceptional treatments to our esteemed in-house guests and VIP clientele. From indulgent massages and rejuvenating facials to flawless manicures, pedicures, and waxing services, you'll cater to every aspect of our guests' relaxation and beauty needs. This is a Part time role, 3 days per week. Responsibilities: • Perform a diverse range of treatments across all eight London properties, ensuring each guest receives the utmost care and attention., • Demonstrate a comprehensive understanding of our treatment packages and offerings, guiding guests towards personalised experiences., • Cultivate strong, professional relationships with guests to foster loyalty and contribute to the growth of our client base., • Expertly recommend retail products tailored to guests' preferences and effectively close sales to enhance their at-home wellness routines., • Strive to meet and exceed sales targets established by the Spa Manager, showcasing your dedication to success., • Extend a warm and inspiring welcome to all guests, setting the tone for their spa journey from the moment they arrive., • Collaborate with the Spa Receptionist to manage daily bookings seamlessly, ensuring a smooth and efficient operation., • Assist the Spa Manager with administrative tasks such as stock inventory to uphold our standards of excellence., • Provide support to the Spa Receptionist as needed, contributing to the overall success of our spa operations. What you Need: • Proven experience as a Spa Therapist in a 5-star hotel or luxury spa environment, demonstrating your commitment to exceptional service., • Possess NVQ Level 3 in Spa Therapy or an equivalent qualification, showcasing your dedication to professional development., • Exhibit a passion for customer service and a relentless pursuit of exceeding guests' expectations at every opportunity., • Showcase extensive knowledge of various treatments and techniques, delivering flawless services in line with our training standards., • Display a strong understanding of anatomy and physiology, ensuring the safety and well-being of our guests throughout their spa experience., • Communicate effectively with guests and colleagues, demonstrating excellent interpersonal skills., • Excel in time management, maintaining efficiency and precision in a fast-paced environment., • Pay meticulous attention to detail, driven by a commitment to delivering unparalleled standards of excellence., • Thrive in a collaborative team environment, contributing positively to collective success., • Demonstrate resilience and determination, consistently striving for perfection in all aspects of your role., • Uphold a high standard of personal presentation, reflecting the sophistication and elegance of Firmdale Hotels. What We Offer: • Competitive annual salary of £ 18,609.00 plus service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Room Attendant
    interview badgeEntrevistas hoy
    Room Attendant
    hace 5 horas
    £12.71–£15.02 por hora
    Jornada completa
    London

    Join us as a Room Attendant and help create a welcoming and comfortable stay for every guest by maintaining the highest standards of cleanliness, presentation and service at art’otel London Hoxton. We will provide the training, guidance and support you need to grow and succeed in your career. art’otel London Hoxton is a bold lifestyle hotel in Shoreditch, where art, culture, skyline views and destination dining come together, inspired by Signature Artist D*Face. Your Benefits: • Salary: From £12.71 per hour, rising to £14.02 per hour when productivity targets are met. Earn up to £15.02 per hour when trained to check your own rooms., • Additional productivity bonus: Earn £10 for every room cleaned above your daily target., • Start with 30 days holiday per year (pro-rata) - incl. bank holidays, • Two free meals per day, • Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends., • Recommend a friend bonus - up to £750, • Vitality at work - health & wellbeing platform, incl. great gym discounts., • 24/7 access to our Employee Assistance Programme, • Ride to Work Scheme, • BenefitHub - Discounted prices at hundreds of major retailers, • Free uniform dry cleaning, • Rotas published at least two weeks in advance (if applicable), • Extensive career development programmes, • And more... Key Responsibilities as our Room Attendant: • Clean and service guest rooms to the highest standards, ensuring they are ready on time and meet brand expectations., • Replenish linen, towels and guest amenities while maintaining a clean, organised and well-stocked housekeeping trolley., • Respond promptly to guest requests and work closely with other departments to deliver excellent service., • Report maintenance issues, lost property and safety concerns in line with hotel procedures., • Handle guests' belongings with care and professionalism while following all housekeeping standards and procedures., • Use cleaning equipment and chemicals safely while maintaining the highest standards of cleanliness, hygiene and presentation. About You: We are looking for a Room Attendant who takes pride in creating exceptional guest experiences and will: • Have previous housekeeping or cleaning experience, ideally within a hotel environment, although full training will be provided., • Have strong attention to detail and take pride in maintaining high cleanliness standards., • Be organised and able to work efficiently in a fast-paced environment., • Have a positive, guest-focused approach and communicate confidently with guests and colleagues., • Be reliable, flexible and committed to delivering excellent service while sharing our values of Trust, Respect, Teamwork, Enthusiasm, Commitment and Care. At art’otel, originality is celebrated, talent is nurtured and creativity is part of every experience. We celebrate diversity, champion inclusion and provide equal opportunities for all, welcoming applications from every background. Hotels curated by artists, adored by art-lovers.

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  • Kitchen Manager
    Kitchen Manager
    hace 3 días
    £38000 anual
    Jornada completa
    London

    **Kitchen Manager - Delivery Kitchen London, South Acton** What you'll get: • Salary up to £38,000 per year based on a 45-hour contract., • Quarterly Bonus Scheme up to 20% (KPI's TBC), • Free yummy pizzas and soft drinks on every shift., • 28 days holiday., • A pension scheme to set you up for the future., • Medicash – Health cash plan including dental, optical, physiotherapy and more., • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions., • 50% staff discount when dining in any Franco Manca restaurant., • Up to £500 employee referral scheme (T&Cs apply)., • Ongoing personal growth and development with our Franco Academy across the UK. About Us At Franco Manca, we're not just making sourdough pizza, we're creating a movement. Our passion for simple, authentic and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza. We're about people, community and creating a welcoming space where everyone feels at home. As we exploring new ways to serve delicious pizza, we're launching an exciting new Delivery Kitchen operation and are looking for an experienced Kitchen Manager to help lead the way. What You'll Do • As Kitchen Manager, you'll be the driving force behind our Delivery Kitchen operation, leading a small team to deliver exceptional food quality and operational performance., • You'll take charge of the kitchen, ensuring every pizza is prepared to our high standards while maintaining speed, consistency and accuracy across every order., • Inspire, coach and develop a small team, creating a positive and supportive culture where people can thrive., • Manage kitchen operations, including food preparation, stock control, ordering, labour management, hygiene and health & safety., • Be hands-on, whether you're making pizzas, supporting your team during busy periods or finding ways to improve efficiency and performance., • Take ownership of day-to-day challenges and proactively solve problems to keep the operation running smoothly., • Ensure the kitchen is organised, effective and prepared to meet the demands of a fast-paced delivery environment., • Work closely with the Operations team to continually improve processes, standards and performance. What You'll Bring • We're looking for a Kitchen Manager who knows their way around a kitchen and has a genuine passion for great pizza and food quality., • You'll have previous experience leading a kitchen team in a Delivery Kitchen, delivery-focused kitchen or high-volume takeaway environment., • Strong pizza-making experience is essential., • You'll be comfortable leading and developing a small team of chefs., • Be highly organised, ensuring the kitchen operates efficiently at all times., • Have a proactive and solutions-focused mindset, with the ability to identify challenges and take ownership of resolving them., • Lead by example, creating a positive, supportive atmosphere within the team., • Have excellent attention to detail and a commitment to maintaining Franco Manca's quality standards., • Possess strong knowledge of food safety, HACCP and health & safety compliance. Ready to Join Us? If you have the skills, pizza expertise and leadership experience to build and lead a successful Delivery Kitchen operation, then click apply and join the pioneers of Sourdough Pizza. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    hace 10 días
    £14.81 por hora
    Jornada completa
    Richmond

    Two separate roles needed: Full time - 1 Waiter/waitress and 1 barista Waiter/waitress At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Richmond takes everything we love about our delis and places it in the heart of one of London's most charming and green neighbourhoods. A favourite with locals and visitors alike, our Richmond deli is a true community hub and we are now looking for a talented Waiter to join our team. What you’ll do • Welcome and seat guests, ensuring they feel looked after from the moment they arrive., • Take food and drink orders accurately and with genuine knowledge of the menu., • Serve food and beverages with care, attention to detail, and great timing., • Build rapport with guests and respond to their needs proactively., • Maintain the dining room to a high standard throughout service., • Collaborate with kitchen and bar teams to ensure smooth service flow., • Handle guest queries and feedback with professionalism and warmth., • Support the wider front-of-house team and pitch in wherever needed. What we’re looking for • Previous experience as a waiter or in front-of-house hospitality is essential., • Availability to work evenings and weekends is essential., • A genuine passion for food, drink, and creating great guest experiences., • A warm, confident communicator who thrives in a team environment. Key skills • Excellent knowledge of food and drink service., • Attentive, calm, and professional under pressure., • A genuine love of hospitality and making guests feel welcome., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food, drink, and guest experience and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you. Barista: At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Richmond takes everything we love about our delis and places it in the heart of one of London's most charming and green neighbourhoods. A favourite with locals and visitors alike, our Richmond deli is a true community hub and we are now looking for a talented Barista to join our team. What you’ll do • Prepare and serve high-quality coffee drinks to consistent standards., • Prepare and serve spirits, wines, and non-alcoholic beverages, • Maintain and clean coffee equipment to ensure peak performance., • Deliver warm, friendly, and knowledgeable service to every guest., • Manage stock and supplies efficiently, minimising waste., • Support colleagues in other sections during busy periods and maintain a positive team environment., • Ensure compliance with food hygiene and health and safety standards., • Stay curious and engaged with the coffee offering and share your knowledge with guests. What we’re looking for • Previous barista experience in a specialty coffee or quality hospitality setting., • Availability to work evenings and weekends is essential., • Strong technical coffee skills across espresso and milk-based drinks., • A genuine love of coffee and connecting with people. Key skills • Consistent, technically skilled coffee making., • Strong latte art skills and attention to presentation., • Warm and engaging with guests and team., • Efficient and composed during busy periods., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for coffee and hospitality and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

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  • Payroll Administrator
    Payroll Administrator
    hace 17 días
    £15–£20 por hora
    Jornada parcial
    London

    Quality of Life Homecare Ltd – Queensbury, London Hours: 20–25 hours per week (flexible) Salary: £15-20 per hour (depending on experience) Join Our Team Quality of Life Homecare Ltd is a well-established and growing domiciliary care provider supporting people across North West London. With approximately 120 employees, we are looking for an experienced and highly organised Senior Payroll and Accounts Officer to manage our payroll and day-to-day finance functions. This role would particularly suit an experienced payroll manager, finance officer, bookkeeper, or retired/semi-retired accountant seeking a rewarding and flexible part-time position. Key Responsibilities • Manage weekly and monthly payroll for approximately 120 employees, • Ensure accurate PAYE, National Insurance, pension, and HMRC submissions., • Administer workplace pensions and auto-enrolment., • Process staff expenses and travel claims., • Maintain purchase and sales ledgers., • Raise invoices and reconcile customer payments., • Carry out bank reconciliations., • Monitor cash flow, debtor balances, and credit control., • Prepare monthly management accounts and financial reports., • Liaise with the external accountant regarding month-end and year-end accounts., • Maintain accurate payroll and financial records., • Ensure compliance with HMRC, employment legislation, and financial procedures., • Identify opportunities to improve payroll and financial processes. Essential Requirements • At least 5 years' experience in payroll and accounts., • Strong knowledge of PAYE, RTI, pensions, and HMRC regulations., • Experience using payroll and accounting software such as BrightPay, Xero, or QuickBooks., • Excellent Microsoft Excel skills., • High level of accuracy, discretion, and attention to detail., • Excellent organisational and communication skills., • Ability to work independently and manage competing priorities. Desirable • AAT qualification or equivalent., • Experience within the health or social care sector., • Knowledge of payroll for shift workers and variable-hour employees. What We Offer • Flexible working hours., • Friendly and supportive working environment., • Competitive hourly rate., • Ongoing professional development., • Opportunity to become a valued member of our senior management support team. If you are an experienced payroll and finance professional looking for a flexible and rewarding opportunity, we would be delighted to hear from you. Retired and semi-retired professionals are especially encouraged to apply.

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  • Experienced Cake Baker & Decorator
    Experienced Cake Baker & Decorator
    hace 1 mes
    £14–£15 por hora
    Jornada parcial
    Chiswick, London

    About Rozies Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a passionate baker with a love for creating delightful treats? We’re a family-run business excited to open our new shop, and we’re on the hunt for an energetic and friendly Baker to join our awesome team! In this role, you'll craft delicious celebration cakes, cupcakes adn sweet treats that bring smiles to our wonderful customers. If you have a flair for baking and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment, ensuring that our baking runs smoothly. Job Summary: As a Baker at Rozies, you will be responsible for preparing and baking celebration cakes as well as a variety of sweet bakes. You will ensure that all products are made to the highest quality standards and served in a timely manner. Your creativity and passion for baking and exquisite decoration. Key Responsibilities: Cake Creation: Take the lead in crafting exquisite celebration cakes that are as beautiful as they are delicious. From birthdays to weddings, your creations will be the highlight of every celebration! Sweet Treats Galore: In addition to cakes, you'll support Rosy in preparing a delightful range of sweet baked goods, including cupcakes, macarons, fudgy brownies, and chunky cookies that keep our customers coming back for more. Perfecting Recipes: Measure, mix, and combine ingredients with precision to ensure each cake and treat meets our high standards for taste, appearance, and freshness. Your attention to detail is crucial as Rozies emphasises on perfection and high quality Taste Testing Fun: Conduct taste tests to ensure your baked goods are absolutely delectable and taste in line with Rosy’s quality Sparkling Clean Workspace: Maintain a clean and organised baking station that meets health and safety regulations. Food Safety Hero: Follow food safety guidelines for storage, handling, and preparation to ensure every bite is safe and scrumptious. Inventory Management: Keep an eye on our baking supplies and ingredients, assisting with ordering and restocking. Waste Minimisation: Help track and minimize waste to optimize our baking process and keep things cost-efficient. Customer Engagement: Occasionally assist customers by answering questions about our celebration cakes and sweet treats. Take special orders and ensure every request is handled with care and a smile. Team Collaboration: Work closely with our amazing team to ensure smooth operations and timely production. Together, we’ll create a fun and supportive atmosphere that makes baking even more enjoyable! Require skills and experience: • Passion for baking celebration cakes and decorating, • Enthusiasm for using a variety of baking tools and equipment, • Culinary school or baking program preferred, • Previous experience as a Baker or in a similar role in a bakery or food service environment is preferred, • Familiarity with various baking techniques and equipment., • Strong attention to recipe and design details, • Excellent time management skills and ability to work in a fast-paced environment., • Good communication and interpersonal skills., • Ability to stand for long periods, • Availability to work early mornings, weekends, and holidays (if needed) At Rozies, we believe baking should be joyful and creative! If you’re passionate about baking and ready to share your talents with a friendly team, we’d love to hear from you. Come sprinkle your magic with us!

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  • Registered Manager
    Registered Manager
    hace 1 mes
    Jornada completa
    Wembley

    Purpose of the Role To take full responsibility for the leadership, management, and regulatory compliance of a 3‑bed EBD children’s home. The Registered Manager ensures the delivery of high‑quality, trauma‑informed care in line with the Children’s Homes (England) Regulations 2015 and Ofsted’s Quality Standards. The role is accountable for safeguarding, staff development, operational excellence, and achieving positive outcomes for children. Key Responsibilities 1. Leadership & Operational Management • Provide strong, child‑centred leadership that promotes safety, stability, and emotional wellbeing., • Ensure the home operates in full compliance with Children’s Homes Regulations and Quality Standards., • Maintain and regularly review the Statement of Purpose., • Develop and implement policies, procedures, and operational systems., • Ensure the home is adequately staffed at all times and manage the rota effectively., • Oversee health & safety, fire safety, and environmental risk management. 2. Safeguarding & Risk Management • Act as the Designated Safeguarding Lead for the home., • Ensure all safeguarding concerns are reported, recorded, and escalated appropriately., • Lead on risk assessments and behaviour support planning., • Maintain oversight of incidents, patterns, and trends to reduce risk and improve outcomes. 3. Staff Management & Development • Recruit, train, supervise, and develop the residential care team., • Provide monthly reflective supervision and annual appraisals., • Build a positive, supportive team culture grounded in trauma‑informed practice., • Manage staff performance, under‑performance, and professional conduct. 4. Care Planning & Child Outcomes • Oversee admissions, ensuring suitability and compatibility with existing residents., • Lead on care plans, placement plans, behaviour plans, and risk assessments., • Ensure children’s health, education, identity, and emotional needs are met., • Promote independence, life skills, and community engagement., • Maintain strong relationships with social workers, families, schools, and external agencies. 5. Quality Assurance & Compliance • Maintain high standards of recording, auditing, and regulatory compliance., • Prepare the home for Ofsted inspections and respond to regulatory feedback., • Complete Regulation 45 reports and contribute to continuous improvement., • Ensure all decisions are clearly recorded on children’s files. 6. Financial & Resource Management • Manage budgets, staffing costs, and resources effectively., • Ensure the home operates sustainably and within financial parameters., • Oversee procurement, maintenance, and external contracts. 7. On‑Call & Availability • Participate in the on‑call rota to support staff and respond to emergencies., • Provide flexible working hours when required to meet the needs of the home. Person Specification Essential • Minimum 2 years’ experience in a senior role within children’s residential care., • Strong understanding of trauma, attachment, and EBD behaviours., • Excellent safeguarding knowledge and decision‑making skills., • Ability to lead, motivate, and develop a staff team., • Strong communication, organisational, and problem‑solving skills., • Ability to work flexibly, including on‑call duties., • Commitment to child‑centred, therapeutic practice. Desirable • Level 5 Diploma in Leadership & Management (Residential Childcare) or willingness to complete., • Experience opening or developing a new children’s home., • Full UK driving licence.

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  • Care Assistant / Carer
    Care Assistant / Carer
    hace 1 mes
    Jornada completa
    Uxbridge

    How to Apply: To apply, please send your CV together with the following information: • Your full name, • Your CV, • A brief introduction about yourself, • Your previous care experience, if any, • Any relevant qualifications, such as NVQ, Care Certificate, PMVA or Medication Training, • Your current right-to-work status in the UK, such as British Citizen, Skilled Worker Visa, Graduate Visa or Student Visa, • Your availability, including days, nights, weekends and whether you are seeking full-time or part-time work, • Your notice period or the date you are available to start Applicants who provide all the requested information will be considered for a telephone interview. Please message us with these details to apply. We look forward to hearing from you! We are looking for a caring, reliable and compassionate Care Assistant to join our residential care team. The successful candidate will support residents with their daily needs while promoting dignity, independence, choice and wellbeing. You will work as part of a supportive team to provide safe, person-centred care to adults who may have mental health needs, mild learning disabilities or require rehabilitation and daily living support. Main responsibilities • Supporting residents with personal care, including washing, dressing, toileting and continence care, • Assisting with mobility, transfers and the safe use of equipment, • Supporting residents with meals, drinks and nutrition, • Administering or supporting with medication where trained and authorised, • Following individual care plans, risk assessments and support plans, • Encouraging residents to maintain their independence and participate in activities, • Providing emotional support and companionship, • Monitoring residents’ wellbeing and reporting any concerns or changes, • Completing accurate daily records and care documentation, • Maintaining a clean, safe and comfortable environment, • Following safeguarding, infection-control, health-and-safety, confidentiality and professional-boundary procedures, • Working closely with colleagues, managers, families and healthcare professionals, • Supporting day, night, weekend and bank-holiday shifts according to the rota and needs of the service The ideal candidate will • Be kind, patient, respectful and dependable, • Have good communication and teamwork skills, • Be able to follow instructions, policies and care plans, • Be willing to work flexibly, including weekends, nights and bank holidays when required, • Understand the importance of dignity, privacy, equality and safeguarding, • Remain calm and professional in challenging situations, • Have the right to work in the UK, • Be willing to complete an enhanced DBS check and all required training A Care Certificate, NVQ/QCF Level 2 or Level 3 in Health and Social Care, medication training, PMVA training or previous experience supporting adults with mental health needs or learning disabilities would be an advantage. This is a rewarding opportunity for someone who wants to make a positive difference in the lives of the people we support.

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  • Project Executive
    Project Executive
    hace 2 meses
    Jornada completa
    Pinner

    About the Company: PromoVeritas are the independent promotional verification specialists - we use our care, knowledge, expertise and passion for detail to ensure that all types of prize promotions via whatever medium are shaped and delivered fairly, securely and in compliance with the law and general best practice. In this way we protect both the interests of the brand, their creative agencies and also the consumer, who with increased confidence about the fair operation of the promotion, would be more likely to participate. So, on a day to day basis we are busy advising and influencing the development of on pack offers, judging competitions, running prize draws, implementing ‘Willy Wonka’ style instant wins and overseeing voting for major TV shows. Our client base includes Pepsi, Walkers, ASOS, Barclays, HTC, Pringles, Kellogg’s and over 200 more with a large part of work coming from projects run overseas – 60+ countries in 2019 alone. Established in 2002, the company is based a 1-minute walk from the Tube station in leafy Pinner, North London, about 25 minutes from Baker Street on the Metropolitan line. Due to continued expansion we are seeking to fill an important role in our Project Team. Key Responsibilities: • Provide administrative and project support to the wider Project Management team, assisting on larger campaigns and ensuring smooth day-to-day delivery, • Manage incoming communications from winners (phone and email), ensuring timely, professional responses in line with agreed processes, • Draft and manage winner communications (emails and call scripts), tailoring templates as required for approval, • Coordinate prize fulfilment, including packing and dispatch, and maintain accurate tracking and reporting of all winner activity, • Support research and logistics tasks such as sourcing prizes, booking travel and accommodation, and gathering supplier information, • Maintain accurate records, reporting and trackers to support project delivery and internal visibility, • Undertake small, low-risk campaigns independently, building experience and confidence, • Provide general administrative support to assist the team in the delivery of projects, • Support supplier sourcing by researching options, identifying best value, and assisting with cost negotiations where appropriate, • Support client management through day-to-day communications, responding to queries and maintaining a high standard of service, • Support the day-to-day running of the office through general administrative tasks (approx. 25% of the role), including stationery ordering, office upkeep and organisation Role Requirements: · Clear, understandable speaking voice. Native English standard language. · Accurate spelling and grammar. Clear understandable written communication skills. · Can use MS Word, Excel and Outlook with good keyboard skills · Good organisation and time management skills · Able to remain focused on completing responsibilities despite distractions, pressures or changes · A general can-do attitude, keen to make a difference to the Company · Customer / client focused · Good attention to detail - provides and accurate and consistent information · Commercial – awareness of costs and good negotiation skills Employee Benefits: · 23 days a year plus Bank holidays (increasing to 27 days with length of service) · Bonus day off for your birthday (after completion of probationary service) · Generous quarterly Bonus scheme- typical payouts of 10% of salary · Annual training grant · Private Health Scheme (contributory) · Regular company social events e.g. Crystal Maze experience and Henley Regatta If you meet the requirements for the role and are looking to join an innovative and rapidly growing business, then please apply now!

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