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PART-TIME CUSTOMER SERVICE ADVISOR | HYBRID | EDINBURGH | 28.5 HOURS \n \n Alexander Steele Recruitment is delighted to be recruiting for a Customer Service Advisor on behalf of a fantastic organisation based in Edinburgh. \n This is an excellent opportunity for someone looking for genuine part-time flexibility, hybrid working and a role where customer service and making a difference to customers really matters. \n \n THE WORKING PATTERN \n \n The role is 28.5 hours per week, with the following working pattern: \n \n\n • Monday – Start between 8:45am and 10:00am, followed by an 8-hour shift\n, • Friday – Start between 8:45am and 10:00am, followed by an 8-hour shift\n, • Saturday – 9:00am – 5:00pm (home)\n, • Sunday – 10:00am – 4:00pm (home)\n\n \n You will work at least Monday or Friday from the Edinburgh office, with your remaining shifts working from home. FREE PARKING at the office. \n \n The Saturday and Sunday shifts are home-based, giving you the flexibility to work from home across the weekend while still having regular opportunities to connect with colleagues in the office. \n \n THE ROLE \n \n As a Customer Service Advisor, you will provide excellent telephone-based customer service, taking customer orders, answering enquiries and resolving issues. \n You will build trusted relationships with customers, ensuring every interaction is handled with genuine care while also working towards clear contact centre performance and customer satisfaction targets. \n \n You will use modern telephony and CRM systems, manage customer information accurately and securely, and be comfortable working across multiple systems. \n Previous contact centre experience is desirable but not essential, as full training will be provided. \n We are looking for someone who is naturally warm and friendly, enjoys helping others, is organised and reliable, and can balance excellent customer service with working efficiently in a structured environment. \n \n WHAT'S ON OFFER? \n \n\n • £26,200 per annum FTE salary (pro-rata)\n, • 33 days annual leave including public holidays (FTE, pro-rata)\n, • 2 additional wellbeing days per year (pro-rata) AND birthday off\n, • Free lunches and excellent coffee\n, • 6% employer pension contribution\n, • Life insurance at 2x salary\n, • 24/7 GP access\n, • Cycle to work scheme\n, • Health screening via salary sacrifice\n, • Onsite parking, café and gym\n\n \n If you are looking for a part-time customer service role that offers genuine flexibility and home working, we would love to hear from you. \n \n To find out more or apply, please contact Alexander Steele Recruitment.

At Costa Coffee, we craft great coffee and memorable experiences.As a Barista, you’ll bring energy, warmth and skill to every shift.We also offer flexible shifts to suit both your needs and the store’s.More perks at: https://costaperks.We’re committed to diversity, equity and inclusion, and ou

At Costa Coffee, we’re all about crafting great coffee and memorable moments.As a Team Leader, you’ll bring energy, confidence and support to every shift.We also offer flexible shifts to suit you and the store.More perks: https://costaperks.We’re committed to diversity, equity and inclusion, a

Job Description /n Head Chef Place Hotels, Edinburgh/n /n /n Competitive Salary | Great Work-Life Balance | Career Development | Team Leadership Opportunity/n /n /n /n /n /n At Place Hotels, we pride ourselves on delivering genuine Scottish hospitality across our two 4 star hotels and coffee shop i

Multi-Unit Duty Manager – Edinburgh (Burger King, BrewDog, The Pasty Shop & AMT Coffee). Join our team as a Duty Manager and lead iconic brands such as Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. Results‑focused, staying informed about unit p

SSP UK & Ireland in Edinburgh is seeking an inspirational General Site Manager to lead multiple units (BrewDog, Burger King, The Pasty Shop and AMT Coffee) and deliver exceptional customer service and operational excellence.You will work four days on, four days off, with shifts starting as early as

Costa Coffee is seeking a Store Manager to lead a Costa franchise in the UK. You will own store performance, guest experience and daily operations, driving sales and cost control with a strong team.

Sign in to set job alerts for “Brand Representative” roles. Abercrombie & Fitch - Brand Representative, George Street. Area Manager, Growing Coffee Brand, Edinburgh, up to A GBP 36,000 DOE.

ODEON in Edinburgh is seeking a Cinema Experience Manager to lead a busy team and ensure memorable guest experiences across cinema operations and Costa Coffee. The role offers opportunities for leadership development, with training and career progression within a vibrant cinema community.

This is a fantastic opportunity for experienced coffee and hospitality professionals to lead busy coffee operations at one of the UK's leading sporting venues. Have previous coffee shop, café or hospitality management experience. The opportunity to manage coffee operations at.

Social Bite is seeking a Digital Marketing Manager to lead and optimise digital activity across paid media, website, SEO, email and campaigns. You’ll work with the Marketing & Communications team to grow awareness, fundraising and visits to Social Bite coffee shops across the UK, using data to dri

This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert. At the heart of Costa Coffee are our values. Here, you’ll be part of a genuine, passionate and warm team that shares a love for c

Costa Coffee is seeking a passionate and ambitious Store Manager for our Edinburgh location at The Gyle Shopping Centre.

Store Manager – Edinburgh City – Up to £37,000 per annum – Permanent. And as a Store Manager, you can too. Being a Store Manager means so much more than running a store.

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:. At Costa Coffee, we are what we craft.

Costa Coffee in Edinburgh is seeking a Team Leader to bring energy, confidence and support to every shift.You will train and support new Baristas, energise the team, and uphold high standards of service and coffee excellence.This part-time role offers flexible shifts, with 3 days per week (21 hours)

Freemans Event Partners in Edinburgh is seeking experienced Coffee Managers to lead our coffee operations at Scottish Gas Murrayfield during Scotland's 2026 Autumn Internationals.

Freemans Event Partners is seeking a Coffee Manager to lead busy coffee operations at Scottish Gas Murrayfield during Scotland's 2026 Autumn Internationals.

Blank Street is seeking a dedicated Shift Leader in Edinburgh to drive sales and enhance customer experience. You'll support your General Manager in training staff, creating positive customer interactions, and building a loyal customer base. Join us in creating extraordinary experiences!.

SSP in Edinburgh is seeking a Duty Manager to lead teams across busy shifts for brands such as Burger King, BrewDog, The Pasty Shop and AMT Coffee.

Freemans Event Partners is an award-winning event hospitality provider, delivering exceptional food, drink and fan experiences at some of the UK's and Europe's leading sporting venues, festivals and live events. Valuable experience within major sporting event hospitality. Opportunities to work at so

Starbucks Coffee Company in Loanhead, United Kingdom, invites you to join us as deputy store manager to partner with the store manager and lead the team to deliver outstanding commercial, operational and people results. You’ll be empowered with accountability for key business areas from compliance

A typical day could include:Co-leading the store to achieve financial targets, customer satisfaction scores, and operational excellenceOwning business areas which could include compliance, labour management or local marketingLeading the store leadership team, ensuring clarity of roles and accountabi

Costa Edinburgh is seeking a Team Leader to energise and support a small shift team, delivering high standards in coffee and service.You will train new Baristas and ensure smooth operations across the store, while fostering a positive, customer-focused environment.You will lead with energy, confiden

Costa Coffee Edinburgh City is hiring a Store Manager to lead our team and deliver exceptional guest experiences.

Business Development Manager - Leading UK Coffee Brand. We’re looking for a hungry-to-succeed Business Development Manager to cover an area across the North East.

Job Description/n Head Chef Place Hotels, Edinburgh/n/n/n Competitive Salary | Great Work-Life Balance | Career Development | Team Leadership Opportunity/n/n/n/n/n/n At Place Hotels, we pride ourselves on delivering genuine Scottish hospitality across our two 4 star hotels and coffee shop in Edinbur

Seeking a Front of House Leader for a fast-paced food and coffee shop.

Seeking a Business Development Manager for a leading UK coffee brand to grow customer accounts, develop relationships, and drive sales across various sectors like hospitality and education.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. W Edinburgh is hiring a W Lounge Supervisor to join the team! With W Edinburgh winning the coveted "Scottish Hotel of the Year 2025" award and entering the Forbes Travel Guide with a prestigious "Recommended" rating for 2026, now is the perfect time to join the team and take your career to the next level. We invite you to play an integral part in bringing to life this unique brand in Edinburgh. ABOUT W HOTELS Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We're here to open doors and open minds. With us, there's always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever. ABOUT W LOUNGE W Lounge is W Edinburgh's social hub for guests and locals alike. Open from 11am until late, W Lounge showcases the best of Scottish produce in its food offering, complimented with innovative beverage concepts. Whether guests are coming for a cup of coffee, a lunch meeting, a casual dinner or cocktails, W Lounge is the perfect place to be. Situated on the 11th floor, the space offers unrivalled panoramic view across the city, making it one of the most beautiful places in Edinburgh to work and play. In the summer months, our space expands to include our rooftop bar, W Deck, where guests can enjoy the same great service and atmosphere of W Lounge whilst soaking up the summer sun and taking in our 360 degree view of Edinburgh and beyond. ABOUT THE ROLE Reporting to the W Lounge Manager for W Edinburgh, the W Lounge Supervisor is responsible for directing the daily operation of the floor, ensuring the floor team works together to provide exceptional service to our guests. We are looking for someone who is motivated, a people-person and passionate about what they do! As W Lounge Supervisor, key aspects of your role will include: Help to recruit and retain the best talent on the market. Develop teamwork throughout your team as it grows. Manage the daily performance of your team, giving appropriate and timely feedback to maintain service standards. Lead by example, displaying the highest standards of hospitality to guests and talent. Deliver exceptional guest service by ensuring the team is thoroughly trained in all aspects of service. Resolve any guest complaints swiftly and to the full satisfaction of the guest. Ensure compliance with all liquor laws and licensing. Maintain food hygiene and sanitation standards. Work in collaboration with the wider Beverage and Food team. Be a W brand ambassador, ensuring the brand's voice is present in your interactions with guests and talent. Our ideal W Lounge Supervisor is someone who has: Previous experience working in high-end, high-volume restaurants and/or hotels Excellent communication skills The ability to create memorable experiences for guests The ability to lead, mentor and motivate others A positive mindset A genuine passion for working in hospitality In return for your hard work, we give you: World class training and development, including leadership development Unlimited career opportunities (internationally and locally) Wellness and mental health programmes Discounted accommodation, food and beverage in over 9,000 hotels all over the world! Discounts for your friends and family Specially curated discounts in thousands of shops ABOUT THE PROPERTY W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon - reflecting the city's festival spirit - this 12-storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. This W hotel redefines the city's hospitality landscape. Accordingly, it fuses the brand's signature amenities with modern design and W Happenings, highlighting what's new in design, fashion, music and culture. Opened in November 2023, this W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand's signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space. If this sounds like the perfect place for you, apply to be a W Lounge Supervisor with us today! At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. W Edinburgh is hiring a Bar Manager lead the team at W Lounge! We invite you to play an integral part in bringing to life this unique brand within Edinburgh. With W Edinburgh winning the coveted "Scottish Hotel of the Year 2025" award and entering the Forbes Travel Guide with a prestigious "Recommended" rating for 2026, now is the perfect time to join and take your career to the next level. ABOUT W LOUNGE W Lounge is W Edinburgh's social hub for guests and locals alike. Open from 11am until late, W Lounge showcases the best of Scottish produce in its food offering, complimented with innovative beverage concepts. Whether guests are coming for a cup of coffee, a lunch meeting, a casual dinner or cocktails, W Lounge is the perfect place to be. Situated on the 11th floor, the space offers unrivalled panoramic view across the city, making it one of the most beautiful places in Edinburgh to work and play. ABOUT THE ROLE The W Lounge Manager will have overall responsibility for directing the daily operation of the W Lounge, its financial performance, guest satisfaction and all aspects of talent management, both on the floor and behind the bar. This is a Head of Department role. This role is also responsible for the operation of the W Deck, our rooftop terrace open during the summer months when the weather is kind. We are looking for someone who is energetic, loves to inspire their team to deliver exceptional service and is driven to succeed! As W Lounge Manager, key aspects of your role will include: Recruit and retain the best talent on the market Design, implement, and maintain the W Lounge's policies and procedures Devise steps of service and train all staff accordingly Develop teamwork throughout your team as it grows Ensure compliance with all liquor laws and licensing Maintain food hygiene and sanitation standards Manage department budgets ensuring the maximization of profit while maintaining guest and employee satisfaction Work in collaboration with all heads of departments to ensure a successful overall operation Be a W brand ambassador, ensuring the brand's voice is present in your interactions with guests and talent Our ideal W Lounge Manager is someone who has: Demonstrated decision-making and problem-solving skills Natural leadership skills Strong organization and multi-tasking skills Sophisticated communication skills Previous experience working in high-end, high-volume restaurants and/or bars At least three years of previous team management experience A positive mindset A genuine passion for working in hospitality In return for your hard work, we give you: World class training and development, including leadership development Unlimited career opportunities (internationally and locally) Bonus plan Enhanced holiday entitlement - starting at 31 days (including bank holidays) and increasing with length of service Company pension scheme Private medical insurance Wellness and mental health programmes Discounted accommodation, food and beverage in over 9,000 hotels all over the world! Discounts for your friends and family ABOUT THE PROPERTY W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon - reflecting the city's festival spirit - this 12-storey structure is the centerpiece of Edinburgh's St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. This W hotel redefines the city's hospitality landscape. Accordingly, it fuses the brand's signature amenities with modern design and W Happenings, highlighting what's new in design, fashion, music and culture. The new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brand's signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space. If this sounds like the perfect place for you, apply to be the W Lounge Manager at W Edinburgh today! At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Bellwether Coffee number of job openings over time by month.

At Costa Coffee, we’re all about crafting great coffee and memorable moments. Maintain high standards across service and coffee excellence.

Passionate about coffee, hospitality, and community. Common is a purpose‑driven, people‑centric coffee company. We believe business can be a force for good, connecting people, places, cultures, and ideas through coffee.

A retail management company is seeking a Store Manager in Tranent.The role requires strong leadership and a passion for delivering excellent customer service while overseeing daily operations.Candidates should have prior managerial experience, flexibility in scheduling, and the ability to inspire a

A purpose-driven coffee company in Scotland is seeking a Sales & Business Development professional who values connections and relationships over transactions. If you're passionate about coffee and community and wish to contribute to a mission-focused organization, this position offers a unique chanc

You’ll oversee shifts, ensure high standards of coffee and drinks, and foster a positive customer experience.

Execute physical coffee trading activities across African origins. Proven experience trading green coffee, with a strong focus on African origins, especially Uganda. Good understanding of coffee quality, logistics, contracts, and market fundamentals.

The Business Development Manager will acquire new customers in the hospitality sector, building relationships and closing deals.

Field-based service, maintenance, and installation of Cimbali / WMF coffee machines across North London. Field Service Engineer with coffee / vending background essential. Field Service Engineer, Coffee Machines, Cimbali, WMF, Vending, North London, Maintenance, Installation, Service Technician, Ele

Field Service Engineer needed to service and repair coffee machines across the UK. Requires fault-finding skills, customer-facing experience, and ideally coffee machine experience.

Seeking an Installations Engineer to perform machine installations, preparation, and inspections for a specialist provider of coffee and vending solutions.

Experienced Coffee Field Service Engineer wanted for a leading coffee solutions company, based in West London or surrounding areas.

Assistant Manager role focused on customer service and sales promotion in a retail store, supporting the Store Manager in achieving targets.

Assistant Manager wanted for Ernest Jones in Leamington Spa to support the Store Manager in achieving sales targets and promoting a sales culture.

Assistant Manager role focused on customer service and sales promotion in a retail store, supporting the Store Manager in achieving targets.

Assistant Manager role focusing on leading teams, developing leaders, and driving operational excellence within a Shared Services function, involving coaching and continuous improvement.