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Job summaryAre you a senior pharmacist with a passion for medicines safety, clinical effectiveness and quality improvement?Hertfordshire Partnership University NHS Foundation Trust (HPFT) is seeking a Clinical Effectiveness Pharmacist and Medication Safety Officer (MSO) to provide strategic leadership for medicines safety, governance, formulary management and quality improvement across mental health, learning disability and community services.As the Trust's MSO, you will lead medication safety initiatives, coordinate responses to MHRA Drug Safety Updates, medicines recalls and National Patient Safety Alerts, support learning from incidents, and promote the safe and effective use of medicines.Working closely with the Chief Pharmacist, senior leaders, clinicians, the Central East ICB and external partners, you will drive medicines optimisation, support regulatory compliance and ensure practice is aligned with national guidance and evidence-based care.We are looking for a GPhC-registered pharmacist with significant post-registration experience, strong leadership skills, and expertise in medicines safety, governance and service improvement. Experience as an MSO, involvement in POMH-UK audits, digital prescribing systems or quality improvement programmes would be advantageous.Join us and help make medicines safer and more effective for the people we serve.Please note the advert may close early if sufficient number of applications received.Main duties of the jobKey responsibilities include:Acting as the Trust's Medication Safety Officer and leading medicines safety programmes. Leading the implementation and assurance of medicines-related MHRA Drug Safety Updates, medicines recalls and National Patient Safety Alerts. Providing strategic leadership for medicines governance, clinical effectiveness and medicines optimisation. Leading the development and governance of the Trust Medicines Formulary. Supporting implementation of NICE guidance and evidence-based practice. Leading audit, quality improvement and service development programmes. Supporting safe optimisation of electronic prescribing and medicines administration (EPMA) systems. Leading investigations into significant medication incidents and supporting organisational learning. Representing HPFT on regional and system-wide medicines optimisation, safety and clinical effectiveness groups. Providing leadership, support and professional development to pharmacy staff. About usHertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:Welcoming. Kind. Positive. Respectful. Professional.DetailsDate posted07 August 2026Pay schemeAgenda for changeBandBand 8bSalary 68,852 to 79,638 a year per annum, pro rata (5% HCAS Included) ContractPermanentWorking pattern Full-time Reference number367-CORP-101502Job locationsPharmacy, Kingfisher Court, Kingsley Green,Harper LaneRadlettWD7 9FBUnited KingdomJob descriptionJob responsibilitiesThe Band 8b Clinical Effectiveness Pharmacist & MSO provides strategic leadership for medicines safety, clinical effectiveness, medicines governance, formulary management and quality improvement across HPFT. The role is responsible for ensuring the safe, effective and evidence-based use of medicines, supporting regulatory compliance, and driving continuous improvement in patient care and outcomes. The postholder acts as the Trust's designated Medication Safety Officer and works closely with clinical teams, senior leaders, the Central East ICB and external organisations to improve medicines optimisation and patient safety. Main ResponsibilitiesMedicines Safety and Medication Safety Officer (MSO)Act as the Trust's Medication Safety Officer.Lead medicines safety programmes and incident learning.Investigate medication-related risks and significant incidents.Implement and monitor medicines safety improvement initiatives.Clinical EffectivenessLead pharmacy input into the Trust's clinical effectiveness programme.Support implementation of NICE guidance and evidence-based practice.Reduce unwarranted variation in prescribing and medicines use.Develop and review medicines-related clinical guidelines and pathways. Medicines GovernanceLead medicines governance, audit and assurance activities.Develop and maintain medicines policies, SOPs and governance frameworks.Support CQC readiness and regulatory compliance.Provide assurance reports to Trust committees and senior leadership teams. Formulary and Medicines OptimisationLead development and governance of the Trust Medicines Formulary.Represent HPFT at Central East ICB formulary and medicines optimisation groups.Promote evidence-based, cost-effective prescribing.Support implementation of system-wide formulary decisions. MHRA Alerts and National Safety RequirementsLead Trust processes for MHRA Drug Safety Updates, medicines recalls and National Patient Safety Alerts.Coordinate implementation, monitoring and assurance of compliance.Advise on emerging medicines safety risks and supply issues. Audit, Quality Improvement and Service DevelopmentLead medicines-related audits and quality improvement programmes.Monitor key performance indicators and benchmarking data.Use audit findings to improve patient safety and service quality.Support research, innovation and service transformation initiatives. Leadership and Workforce DevelopmentProvide professional leadership to pharmacists and pharmacy technicians.Line manage senior pharmacy staff.Support recruitment, training, workforce development and succession planning.Promote a positive culture of learning, safety and continuous improvementIn summary, this is a senior strategic pharmacy leadership role responsible for medicines safety, clinical effectiveness, medicines governance, formulary management, quality improvement and regulatory assurance, ensuring that medicines are used safely, effectively and in line with national standards across HPFT.For a more detailed description, please see attached job description and person specification or contact Georgia Michael, g.michael@nhs.net, 07586492813, or Prashant Sanghani, prashant.sanghani@nhs.net, 07977607682 Job description Job responsibilitiesThe Band 8b Clinical Effectiveness Pharmacist & MSO provides strategic leadership for medicines safety, clinical effectiveness, medicines governance, formulary management and quality improvement across HPFT. The role is responsible for ensuring the safe, effective and evidence-based use of medicines, supporting regulatory compliance, and driving continuous improvement in patient care and outcomes. The postholder acts as the Trust's designated Medication Safety Officer and works closely with clinical teams, senior leaders, the Central East ICB and external organisations to improve medicines optimisation and patient safety. Main ResponsibilitiesMedicines Safety and Medication Safety Officer (MSO)Act as the Trust's Medication Safety Officer.Lead medicines safety programmes and incident learning.Investigate medication-related risks and significant incidents.Implement and monitor medicines safety improvement initiatives.Clinical EffectivenessLead pharmacy input into the Trust's clinical effectiveness programme.Support implementation of NICE guidance and evidence-based practice.Reduce unwarranted variation in prescribing and medicines use.Develop and review medicines-related clinical guidelines and pathways. Medicines GovernanceLead medicines governance, audit and assurance activities.Develop and maintain medicines policies, SOPs and governance frameworks.Support CQC readiness and regulatory compliance.Provide assurance reports to Trust committees and senior leadership teams. Formulary and Medicines OptimisationLead development and governance of the Trust Medicines Formulary.Represent HPFT at Central East ICB formulary and medicines optimisation groups.Promote evidence-based, cost-effective prescribing.Support implementation of system-wide formulary decisions. MHRA Alerts and National Safety RequirementsLead Trust processes for MHRA Drug Safety Updates, medicines recalls and National Patient Safety Alerts.Coordinate implementation, monitoring and assurance of compliance.Advise on emerging medicines safety risks and supply issues. Audit, Quality Improvement and Service DevelopmentLead medicines-related audits and quality improvement programmes.Monitor key performance indicators and benchmarking data.Use audit findings to improve patient safety and service quality.Support research, innovation and service transformation initiatives. Leadership and Workforce DevelopmentProvide professional leadership to pharmacists and pharmacy technicians.Line manage senior pharmacy staff.Support recruitment, training, workforce development and succession planning.Promote a positive culture of learning, safety and continuous improvementIn summary, this is a senior strategic pharmacy leadership role responsible for medicines safety, clinical effectiveness, medicines governance, formulary management, quality improvement and regulatory assurance, ensuring that medicines are used safely, effectively and in line with national standards across HPFT.For a more detailed description, please see attached job description and person specification or contact Georgia Michael, g.michael@nhs.net, 07586492813, or Prashant Sanghani, prashant.sanghani@nhs.net, 07977607682Person Specification Qualifications EssentialMaster's degree in Pharmacy (MPharm) or equivalentRegistration with the General Pharmaceutical Council (GPhC) as a pharmacist with no restrictionsPostgraduate pharmacy qualification or evidence of equivalent experienceEvidence of and commitment to continuing professional developmentManagement or leadership qualification or evidence of equivalent experienceDesirableIndependent PrescriberQuality Improvement qualificationProject management qualification Previous Experience EssentialRelevant post-registration hospital clinical pharmacy experience with significant mental health experienceGood, broad clinical knowledge and ability to apply to a ward, community and dispensary settingDemonstrable evidence of specialist knowledge in medicines safety, governance and clinical effectivenessDemonstrable experience of clinical audit, quality improvement and clinical effectiveness programmesDemonstrable knowledge of NICE guidance, medicines optimisation and patient safety principles, with the ability to apply these in clinical practice and governanceExperience of leading medicines safety programmesExperience of patient safety investigationsExperience of incident investigation and risk managementExperience of developing policies, protocols and governance frameworksExperience of service development and leading changeExperience of managing, training, mentorship, supervision of staff including appraisals and giving feedbackExperience of presenting complex information to senior stakeholders and committeesExperience of producing reports and presenting the findings to various committeesExperience of using incident reporting systems.DesirableExperience as a Medication Safety OfficerExperience of working with national audit programmes such as POMH-UK.Experience of working with digital prescribing systems.Experience of research and publication.Experience of working across organisational boundaries and Integrated Care Boards Communication / Knowledge Skills EssentialAdvanced theoretical and technical, clinical and pharmaceutical knowledge relating to the promotion of high quality, effective and cost-efficient use of medicines, including a wide range of work procedures and practicesAdvanced knowledge of medicines safety principles and patient safety systemsComprehensive understanding of medicines legislation and governance requirementsKnowledge of NICE guidance, MHRA requirements, NHS Patient Safety Strategy and CQC standards.Ability to analyse highly complex information and develop practical solutionsExcellent leadership and people management skillsStrong report writing and presentation skills.Excellent written and verbal communication and influencing skills.Ability to work autonomously and manage competing prioritiesAbility to influence stakeholders across professional groupsCompetent in audit design, data analysis and presentationAbility to manage multiple projects simultaneouslyAbility to remain calm and objective under pressureAdvanced IT skills including data analysis and reportingKnowledge of quality improvement methodologies.DesirableKnowledge of national medicines optimisation programmes. Analytical / Physical Skills EssentialAble to make judgements involving complex facts or situations which require analysis, interpretation and comparison of a range of optionsAble to critically appraise clinical trial data and research papersExcellent computer skills to include Word, PowerPoint, Excel and the InternetCar driver, own transport (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving) Physical/ Mental / Emotional EssentialMoving and handling laptop and handouts for mandatory training in medicines managementDriving across Hertfordshire to different bases/unitsThe job will require frequent use of VDU equipment every day and intense concentration in a sometimes noisy open plan office environmentThe post holder may encounter challenging/hostile service users when visiting the mental health unitsCommunication of complex information about medicines regarding individual service users within own organisation and across other organisations for example commissioning organisations, acute trusts or community pharmacy. This may be multi-professional and there may be barriers to overcome in effective communicationAbility to manage dispensary workflow as the sole pharmacist with minimal supportSignificant ability to concentrate in multidisciplinary ward roundsRegular requirement to deal with distressing or emotionally charged situations. Person Specification Qualifications EssentialMaster's degree in Pharmacy (MPharm) or equivalentRegistration with the General Pharmaceutical Council (GPhC) as a pharmacist with no restrictionsPostgraduate pharmacy qualification or evidence of equivalent experienceEvidence of and commitment to continuing professional developmentManagement or leadership qualification or evidence of equivalent experienceDesirableIndependent PrescriberQuality Improvement qualificationProject management qualification Previous Experience EssentialRelevant post-registration hospital clinical pharmacy experience with significant mental health experienceGood, broad clinical knowledge and ability to apply to a ward, community and dispensary settingDemonstrable evidence of specialist knowledge in medicines safety, governance and clinical effectivenessDemonstrable experience of clinical audit, quality improvement and clinical effectiveness programmesDemonstrable knowledge of NICE guidance, medicines optimisation and patient safety principles, with the ability to apply these in clinical practice and governanceExperience of leading medicines safety programmesExperience of patient safety investigationsExperience of incident investigation and risk managementExperience of developing policies, protocols and governance frameworksExperience of service development and leading changeExperience of managing, training, mentorship, supervision of staff including appraisals and giving feedbackExperience of presenting complex information to senior stakeholders and committeesExperience of producing reports and presenting the findings to various committeesExperience of using incident reporting systems.DesirableExperience as a Medication Safety OfficerExperience of working with national audit programmes such as POMH-UK.Experience of working with digital prescribing systems.Experience of research and publication.Experience of working across organisational boundaries and Integrated Care Boards Communication / Knowledge Skills EssentialAdvanced theoretical and technical, clinical and pharmaceutical knowledge relating to the promotion of high quality, effective and cost-efficient use of medicines, including a wide range of work procedures and practicesAdvanced knowledge of medicines safety principles and patient safety systemsComprehensive understanding of medicines legislation and governance requirementsKnowledge of NICE guidance, MHRA requirements, NHS Patient Safety Strategy and CQC standards.Ability to analyse highly complex information and develop practical solutionsExcellent leadership and people management skillsStrong report writing and presentation skills.Excellent written and verbal communication and influencing skills.Ability to work autonomously and manage competing prioritiesAbility to influence stakeholders across professional groupsCompetent in audit design, data analysis and presentationAbility to manage multiple projects simultaneouslyAbility to remain calm and objective under pressureAdvanced IT skills including data analysis and reportingKnowledge of quality improvement methodologies.DesirableKnowledge of national medicines optimisation programmes. Analytical / Physical Skills EssentialAble to make judgements involving complex facts or situations which require analysis, interpretation and comparison of a range of optionsAble to critically appraise clinical trial data and research papersExcellent computer skills to include Word, PowerPoint, Excel and the InternetCar driver, own transport (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving) Physical/ Mental / Emotional EssentialMoving and handling laptop and handouts for mandatory training in medicines managementDriving across Hertfordshire to different bases/unitsThe job will require frequent use of VDU equipment every day and intense concentration in a sometimes noisy open plan office environmentThe post holder may encounter challenging/hostile service users when visiting the mental health unitsCommunication of complex information about medicines regarding individual service users within own organisation and across other organisations for example commissioning organisations, acute trusts or community pharmacy. This may be multi-professional and there may be barriers to overcome in effective communicationAbility to manage dispensary workflow as the sole pharmacist with minimal supportSignificant ability to concentrate in multidisciplinary ward roundsRegular requirement to deal with distressing or emotionally charged situations.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameHertfordshire Partnership University NHS Foundation TrustAddressPharmacy, Kingfisher Court, Kingsley Green,Harper LaneRadlettWD7 9FBUnited KingdomEmployer's websiteEmployer detailsEmployer nameHertfordshire Partnership University NHS Foundation TrustAddressPharmacy, Kingfisher Court, Kingsley Green,Harper LaneRadlettWD7 9FBUnited KingdomEmployer's website

Are you a visionary senior nursing leader passionate about transforming physical healthcare for people with complex mental health, learning disability, autism and neurodiversity needs? This is a unique opportunity to shape physical healthcare strategy at a national level, driving improvements that will positively impact thousands of service users across Elysium Healthcare. As Group Associate Director-Physical Health, you will provide organisation-wide strategic, professional and governance leadership for physical healthcare across all Elysium service lines. Working at a corporate level, you will set the vision, standards, policies and assurance frameworks that underpin the delivery of safe, effective and high-quality physical healthcare for people with mental health conditions, learning disabilities, autism, neurodisability, eating disorders and other complex needs. In this influential leadership role, you will lead the development of evidence-based pathways, competency frameworks and improvement programmes designed to enhance physical health outcomes across the organisation. Your work will focus on reducing medication-related physical health risks, increasing access to national screening programmes, improving long-term condition management, strengthening early identification and intervention, and reducing avoidable emergency admissions and hospital transfers. Working in close partnership with the Chief Nurse, Group Medical Director, Group AHP Lead, Group Social Work Lead and Executive colleagues, you will ensure that physical healthcare is embedded within all care models and remains a core component of exceptional service delivery. You will provide professional leadership and expert guidance across the organisation, helping services continuously improve quality, safety and clinical outcomes. This is a remote based role, but you will have national coverage across all sites and HQ locations. Key accountabilities: Lead the organisation wide Physical Healthcare Strategy, ensuring alignment with national standards and Elysium priorities. Set and maintain corporate standards, pathways, policies and competency frameworks for physical healthcare across all services. Provide expert professional advice to the Chief Nurse, Executive Team and governance groups on physical health risks, performance and priorities. Maintain clinical credibility and provide expert guidance for high risk, complex or deteriorating physical health cases, offering strategic oversight and professional escalation. Oversee corporate quality assurance, including physical health monitoring, long term condition management, screen and intervene pathways, IPC and resuscitation standards. Lead mortality and morbidity (M&M) review oversight, ensuring robust analysis, organisational learning and targeted improvements. Drive physical health workforce capability, leading training frameworks, competency development and specialist skills programmes. Lead organisation wide improvement and innovation, including pathway redesign, digital solutions and evidence based practice. Build and strengthen external partnerships with acute, primary, community and specialist services to support high quality and coordinated physical healthcare. Provide high quality corporate assurance, producing thematic analyses, risk reports and strategic recommendations for the Executive Team and Board, while championing a culture of safety, learning and professional excellence. To be success full in this role, you will have: Knowledge and Skills Registered Nurse (NMC) or AHP (HCPC) with extensive senior physical healthcare experience Master's degree in healthcare, leadership, advanced practice or related field (or equivalent experience). Specialist training in physical health, long term condition management, IPC, and/or resuscitation. Leadership qualification (ILM 7, NHS Leadership Academy) (D). Evidence of advanced CPD in physical healthcare. Expert knowledge of physical health needs in mental health, LD, autism, neuro and ED settings. Strong understanding of NICE guidance, national sc reening programmes, IPC, resuscitation and long term condition management. Highly developed strategic, analytical and leadership skills. Ability to produce and interpret complex data, clinical audits and corporate assurance outputs. Skilled in policy development, professional governance and regulatory compliance. Excellent communication, negotiation and influencing skills across all levels. Experience Significant senior leadership experience in physical healthcare within specialist or complex healthcare environments. Experience leading organisation wide improvement programmes, governance frameworks or clinical transformation. Demonstrated success in policy writing, pathway development and large-scale implementation. Experience providing expert clinical advice at senior/board level. Experience of partnership working across multiple sectors (acute, primary care, community, ICS). Other Requirements Ability to travel across multiple regions and services. What You'll Get At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Competitive annual salary £5,000 car allowance The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work-life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future About us: Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure TPBN1_UKTJ

Job Title: Marketing Executive Location: Watford Reports to: Head of Marketing/Chief Operations Director Responsibilities Role Summary The Marketing Executive will deliver and coordinate marketing activities for CCS and its subsidiaries, ensuring brand consistency, effective campaign execution, and measurable business growth within the healthcare sector. The role combines strategic planning with hands-on delivery across digital and offline channels, including website management, social media, email marketing, CRM engagement, and video content creation. The position supports brand development, lead and applicant engagement, and stakeholder communication while ensuring all activity aligns with company objectives and healthcare regulatory requirements. Key Responsibilities • Develop and implement marketing plans aligned with company objectives and healthcare regulatory requirements., • Plan, execute, and monitor integrated marketing campaigns across digital, print, email, and social media channels., • Maintain and update the company website using WordPress, including creating new pages, editing existing content, and making basic structural updates., • Create and edit engaging video content for social media, recruitment, and promotional use using CapCut or Adobe Premiere Pro., • Design social media posts, marketing materials, and print collateral using Canva, ensuring brand consistency., • Manage day-to-day social media activity, including content scheduling, engagement, and performance tracking., • Use Go High Level (CRM) to build and manage email campaigns, create nurture automations, and support lead and applicant engagement., • Track and analyse marketing performance metrics, leads, and ROI, providing reports and insights to senior management., • Track the marketing budget, ensuring spend is monitored and aligned with campaign performance., • Conduct market research and competitor analysis to identify growth opportunities., • Support business development and recruitment initiatives through targeted marketing activity., • Liaise with internal departments and external partners, agencies, and suppliers to deliver marketing projects effectively., • Ensure all communications reflect the CCS brand, values, and sector compliance requirements., • Undertake additional duties (appropriate to the post) as required to support the Head of Marketing and senior leadership team, • To maintain a flexible attitude towards duties and responsibilities, to ensure the efficient working of the team, • Able to deal with and manage conflict in a professional calm manner, • To adhere to set department budget constraints, • Ability to use own initiative but also know when matters need to be referred to a senior staff member. If a query has been presented to you and you are unable to resolve the matter, it must then be escalated to the head of department Skills Strong knowledge of digital marketing, including social media management and email marketing. Practical experience using WordPress, including creating pages, editing content, and making basic website updates. Experience creating and editing video content using tools such as CapCut or Adobe Premiere Pro. Proficiency in Canva for designing social media graphics, marketing materials, and print content. Experience using a CRM system (preferably Go High Level) to create email campaigns, build nurture automations, and support lead engagement. Ability to analyse campaign data and produce clear, actionable performance reports. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple projects and deadlines. Creative thinking with strong attention to detail and brand consistency. Understanding of healthcare marketing regulations, compliance, and confidentiality requirements (desirable). Qualifications • Relevant marketing qualification (degree, diploma, or equivalent professional experience)., • Minimum 1–2 years’ experience in a marketing role (experience within healthcare or a regulated sector desirable). Internal Liaison: COD, Senior Management Team, Department Heads External Liaison: Clients, Media, Social Media, Universities, Professional Agencies, Printers

Assistant Director of People Watford Salary: £80,000 - £90,000 Permanent 37 hours per week The Vacancy We are looking for a leader who is excited by change and motivated by the opportunity to shape the future of workforce experience across our organisation. Chime Housing is a Community Gateway housing association with over 13,500 homes across Hertfordshire and the surrounding areas. Our core focus is on providing good-quality places to live for lower-income households, and most of our homes are for social and affordable rent. We were formed in June 2026 through the merger of Thrive homes and Watford Community Housing, two well-respected housing associations with shared values, ideas and geography. As a Community Gateway, we’re committed to putting our residents at the heart of everything we do. As well as working closely with residents to make sure, we’re delivering excellent services; we encourage them to become members so they can vote and make decisions which help to shape what we do. Introduction to the role This newly formed role will take responsibility for all People and HR matters across the organisation. As a member of the Leadership Team, you will help us to achieve our strategic aims and objectives by actively contributing to corporate decision-making, policy formulation and business development. You’ll ensure that robust controls are effectively operated across performance management and employee relations while embedding a culture of wellbeing, support and development. Role purpose Reporting to the Chief People & Governance Officer, you will lead a Human Resources team of 10 people, bringing together two teams from legacy organisations, to provide a harmonised and comprehensive service for the entire employee lifecycle. To support engagement and retention, you will form a strong relationship with our Colleague Forum to deliver a competitive colleague reward offer that is externally benchmarked and regularly communicated to new and existing employees. You will support the Group in achieving its corporate diversity and inclusion initiatives, and work with all areas of the business to champion inclusivity and equality. To ensure the standard of the HR service is measured, you will gather and monitor relevant feedback and performance indicators, reporting to key parties and taking remedial action as necessary. What’s the role? Key Accountabilities: • Providing strong strategic and operational leadership and direction to ensure effective and efficient delivery of the full range of services within HR; including business partnering, talent management, organisational development and reward management, • Delivering workplace wellbeing, equity, and staff engagement initiatives, • Leading on structural transformation, workforce planning, and employment policy implementation, • Leading, monitoring and delivering complex projects on time within budget, whilst achieving stated outcomes, • Driving continuous improvement and innovation in HR practices, to influence positive change from all aspects of the employee journey, • Proactively lead and provide solutions to workforce challenges, in accordance with the organisation's strategic aims and objectives What are we looking for? Essential: • CIPD Accreditation (Level 7), • In-depth knowledge of employment legislation including TUPE, • Experience of influencing at a senior level, • Able to think and act independently, • Expertise in workforce equality, employee engagement, and organisational change, • A passion for creating inclusive workplaces where everyone can belong and succeed, • Excellent communication, reporting and stakeholder management skills., • Strong analytical capability, both in budget management and when using data to drive insight and improvement, • Energy and enthusiasm for change, including the opportunity created by merger, • Strong empathy and sensitivity to the needs and experience of both individuals and groups What can we offer you? • 28 days’ annual leave (pro rata), • Employer pension contribution of up to 11%, • Development opportunities, • Comprehensive employee rewards scheme How we work We embrace agile working blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 16 August 2026 Virtual interview: 21 August 2026 In-person interview: 27 August 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)