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Company Overview \n \n Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 60k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. \n Role Summary: \n The role is responsible for building and maintaining strong relationships with our buyers, growing strategic, lasting and successful partnerships. \n You help customers maximise the value they get from use of the products and services they subscribe to, drive platform adoption both in the buyer community and their respective supply chains; help retain subscriptions and grow customer advocacy. \n Salary from £35,000, depending on experience \n This is a hybrid role(3 days per week from Basingstoke office) \n Job Responsibilities: \n Customer onboarding \n\n • Develop a comprehensive understanding of the customer needs and business objectives.\n, • Build a personalised adoption plan that supports their business and increases customer advocacy.\n, • Be responsible for the overall delivery of the adoption plan and reaching the desired customer outcomes.\n, • Support the customer through organisational change management.\n\n Driving adoption \n\n • Act as a subject matter expert in supply chain onboarding to maximise adoption within the Buyers supply chain.\n, • Become a trusted advisor in the strategic goals of our customers in the use of our Platform.\n, • Create and drive individual success plans support your customers’ business objectives.\n, • Present impactful data and insights during regular customer business reviews to drive further adoption.\n, • Champion new product features, highlighting where they release additional value for the customer.\n, • Work with your customers to proactively monitor compliance levels, proposing strategic activities to continually improve.\n, • Act as the voice of the customer and provide feedback to the Senior Management and to the Product team.\n, • Work collaboratively within the Buyer Success Team, contributing ideas and strategies to raise the profile of Once For All.\n, • Work in partnership with the Customer Account managers to maximise adoption and secure renewals.\n, • Work collaboratively with the Marketing, Sales Operations and Inside Sales teams to maximise customer value and ensuring delivery of customer outcomes.\n, • Provide support to the Customer Account Managers during pre-sales engagements, sharing your product and subject matter expertise with prospective customers.\n\n Candidate Requirements: \n\n • A minimum of 4 years of proven commercial experience working in Customer Success, Sales, Business development, Account Management, or Customer experience.\n, • Experience in software demonstration and training delivery.\n, • Confident in both leading strategic conversations, and de-escalating challenging situations.\n, • Exceptional communication skills. You must be able to write and speak clearly and be able to explain technology to customers in a straightforward way.\n, • Strong problem-solving skills with an analytical approach when working with data.\n, • Loves working with customers and is comfortable with phone and video calls.\n, • A passion for technology and software.\n, • Works with a commitment to accuracy and a high level of attention to detail.\n, • Able to prioritise and perform effectively under pressure.\n, • Dependable, organised and able to follow through on commitments made both internally and externally.\n, • Naturally inquisitive and interested in the ‘why’.\n, • Someone who is enthusiastic, shows passion and excitement for their job, and loves to be part of a team.\n, • A quick learner.\n, • Enjoys working in a fast paced, growth environment and doesn’t mind the unknown.\n, • Someone with drive and who wants continuous professional development.\n, • We will provide all the necessary sector training however demonstrating basic understanding of construction or supply chain management preferred.\n\n \n What we offer: \n As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard: \n\n • Wellness fund or *Private Medical Insurance (dependent upon role)\n, • Pension\n, • Life Assurance x 3\n, • 25 days holiday plus 8 Bank Holidays\n, • Ongoing continual professional development (CPD)\n, • Holiday purchase Scheme up to 5 days\n, • 1 paid and 1 unpaid volunteering day\n, • 24/7 and 365 Days Employee Assistance Programme\n, • Team and company offsite events\n, • Specsavers eye care voucher\n, • Free Tea, Coffee and fruit every week – Basingstoke office\n\n

\n About the Company \n \n \n Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government. \n \n \n About the Role \n \n \n To manage, motivate and develop the Technical Assessment Team, ensuring the team achieves overall business objectives while delivering accurate, timely and compliant Technical assessments and outstanding customer service to external and internal customers. To ensure a positive customer experience is the top priority in every action taken, promoting greater customer satisfaction, long-lasting relationships and brand loyalty, while maintaining the technical rigour, quality and SSIP compliance that underpin the team's assessments. \n Salary offered: Upto £44,000. \n \n \n Responsibilities \n \n \n\n • The Team Leader is responsible for the day-to-day management of the Technical Assessment Team and for the quality, consistency and compliance of the assessments the team delivers. Day to day, the role will:\n, • Be responsible for effective people management of the Technical Assessment Team, ensuring team morale, timely customer management and consistent achievement of operational metrics, KPIs and SLAs, acting as first point of contact for escalations.\n, • Be responsible for implementing corrective actions from QA function are completed to ensure consistent achievement.\n, • Coach individuals on their performance to exceed targets through regular 1:1s, identifying training needs, managing performance and ensuring all technical and mandatory training is completed and evidenced.\n, • Develop a customer-focused, technically competent team who are pro-active and always seek the opportunity to improve the customer's assessment experience.\n, • Build and maintain close working relationships with all key stakeholders, including certification bodies, scheme owners and internal teams.\n, • Be responsible for the recruitment, induction and technical training of new starters into the Technical Assessment team, ensuring they meet the minimum requirements for the Technical Assessor role before undertaking unsupervised assessments.\n, • Monitor customer satisfaction, ensuring assessment processes are completed to standard and outputs reported, with corrective actions taken or recommended as required.\n, • Work as part of the Customer Operations Management Team, reviewing processes and driving continuous improvement through the creation, training and enforcement of such improvements.\n, • Monitor and ensure the team's ongoing SSIP Assessor competence, including initial SSIP Assessor Training, 3-yearly SSIP Refresher Training and CPD evidence, escalating and actioning any lapses in line with SSIP Membership Rules.\n, • Undertake technical assessments personally as required, to support team capacity and to maintain first-hand technical credibility when coaching and quality-checking the team's work.\n, • Other reasonable requirements or duties within the Once For All Group may be assigned to you from time to time; full training will be provided and your competency confirmed before you are required to carry these out.\n\n \n \n Management & Leadership Expectations \n \n \n\n • This is a people-management role first and foremost. The Team Leader is expected to:\n, • Lead by example — model outstanding customer service, technical rigour and professionalism, setting the standard the team is expected to follow.\n, • Own team performance — hold clear accountability for the team's KPIs, SLAs and quality metrics, taking early, decisive action where performance dips.\n, • Develop people, not just manage tasks — run regular, meaningful 1:1s and coaching conversations, build individual development plans, and identify and close training gaps proactively.\n, • Recruit and onboard well — ensure new starters are recruited against the role's minimum requirements and are properly inducted and trained before working unsupervised.\n, • Manage performance fairly and promptly — address underperformance through appropriate, timely and well-documented performance management, and recognise strong performance consistently.\n, • Communicate clearly and consistently — ensure the team understands business objectives, process changes and compliance requirements, and represent the team's views to the wider Customer Operations Management Team.\n, • Be the escalation point — act as first point of contact for customer and supplier escalations, resolving issues calmly and effectively.\n, • Champion compliance — ensure the team's assessments and their own technical competence remain fully compliant with SSIP Membership Rules and other relevant scheme requirements at all times.\n\n \n \n Qualifications \n \n \n\n • Be educated to A-level or equivalent, with 2–3 years' experience in a Customer Service Team Leader/Management role.\n, • Have a minimum of 3–5 years' demonstrable Health & Safety experience, with a construction-sector background.\n, • Hold at least one SSIP-recognised Health & Safety qualification (listed below), including NEBOSH Construction or NEBOSH General Certificate.\n, • Hold Tech IOSH Membership (or be working towards a professional membership grade).\n, • Be an SSIP Registered Assessor, or complete and pass the 1-day SSIP Assessor Training Course within 3 months of appointment, and the 3-yearly SSIP Refresher thereafter.\n, • Have appropriate knowledge of relevant UK Health & Safety legislation.\n, • Have fluent written and spoken English, with the ability to read, interpret and review complex documentation.\n\n \n \n Required Skills \n \n \n\n • Have proven experience of successfully leading, motivating, coaching and training others.\n\n \n \n Preferred Skills \n \n \n\n • SSIP-recognised Health & Safety qualifications (at least one required):\n, • \n, • NEBOSH General Certificate in Occupational Health & Safety\n, • NEBOSH Certificate in Construction (preferred — see below)\n, • British Safety Council (BSC) Level 3 Certificate in Occupational Safety & Health\n, • NVQ Level 3 in Occupational Health & Safety\n, • NCRQ Level 6 Certificate in Applied Health & Safety\n, • Or a higher Health & Safety qualification\n\n, • \n \n \n Knowledge, Skills, Experience and Qualifications \n \n \n PERSON SPECIFICATION – ESSENTIAL \n \n \n\n • People leadership — proven track record of successfully leading, motivating and developing a customer-facing or technical team, including recruitment, induction and performance management.\n, • Health & Safety qualification — hold at least one of the SSIP-recognised qualifications listed above.\n, • Construction background — demonstrable Health & Safety experience within the construction sector and a working understanding\n\n

General Manager The ideal candidate for this General Manager role is a hands-on leader with a proven track record in selling technical products and solutions, ideally within manufacturing or distribution environments, with a strong product-oriented mindset. We have been supplying complete systems and component parts to dealers and installers across the UK for over three decades. Based in the Home Counties, you will thrive on developing relationships with customers and be familiar with a distribution model / environment but also improving and mentoring your staff. BASIC SALARY: up to £100,000 BENEFITS: ·Bonus ·Car or Car Allowance ·Pension ·Insurances ·25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office. Location will be discussed once an NDA is signed. As General Manager, you will be the head of the UK business, and will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: ·Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, coaching and motivating. ·Be working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. ·Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. ·Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence and manage our inventory, logistics and assembly teams ·Drive operational excellence through effective inventory management and leadership of logistics and assembly teams. PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: ·Varied industry exposure with a keen focus on a technical product/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. ·Degree level education, we will consider Sales & Operational management experience at the right level. ·The gravitas and presence to drive a sales strategy where you are the face of the business. ·Experience managing a multi-million-pound P&L ·Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industries and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18632, Wallace Hind Selection

Leakage Team Leader Location: Basingstoke (Field & Office Based) Hours: Monday – Friday, 40 hours per week Reports to: Project Manager / Programme Manager Leakage Team Leader The Opportunity Our client is seeking an experienced and motivated Leakage Team Leader to lead a team of Leakage Technicians across the Basingstoke area. This is an excellent opportunity for an individual with strong leakage detection experience who enjoys leading from the front, developing people, and ensuring high-quality service delivery. As a key member of the operational team, you will be responsible for coordinating daily field activities, supporting and mentoring technicians, driving performance, and ensuring works are completed safely, efficiently, and to the highest standards. This is a hands-on leadership role, combining technical expertise with strong people management skills. Key Responsibilities Team Leadership Lead, motivate and support a team of Leakage Technicians, ensuring daily objectives and performance targets are achieved. Act as the first point of contact for your team, providing technical guidance and day-to-day operational support. Foster a positive, high-performing team culture focused on safety, quality and continuous improvement. Operational Delivery Coordinate and oversee daily leakage detection activities, ensuring work is completed efficiently and in accordance with company procedures. Monitor workloads and allocate resources effectively to maximise productivity. Technical Support & Quality Provide technical assistance and coaching to technicians carrying out leakage detection and investigation activities. Ensure accurate collection, recording and reporting of field data. Monitor the quality of work completed and implement corrective actions where required. Health, Safety & Compliance Champion a strong health and safety culture across the team. Ensure all works are carried out in accordance with company policies, industry standards and safe systems of work. Deliver toolbox talks, complete risk assessments and promote best practice at all times. Planning & Performance Assist with workforce planning, scheduling and resource allocation. Monitor team performance against KPIs and support continuous improvement initiatives. Identify operational challenges and work proactively to resolve them. Communication & Stakeholder Management Maintain effective communication between field teams, operational management and key stakeholders. Provide regular progress updates and escalate issues where necessary. Represent the team professionally and promote excellent customer service standards. About You We're looking for someone who combines strong technical leakage knowledge with excellent leadership skills. Essential Experience Previous experience within the water industry, ideally in leakage detection or network operations. Experience leading or mentoring field-based teams. Good understanding of leakage detection techniques, data collection and reporting. Strong organisational skills with the ability to manage multiple priorities. Excellent communication and interpersonal skills. A proactive approach to problem-solving and decision-making. Good IT skills, including experience using handheld devices and reporting systems. Full UK Driving Licence. What Our Client Offers Competitive salary with excellent benefits. Company vehicle and fuel card. Ongoing training and professional development. * Clear opportunities for career progression. Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics covered by the Equality Act 2010. We welcome applications from all sections of society and are happy to discuss reasonable adjustments or additional support required throughout the recruitment process. Applicants must have the right to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary or contract vacancies we are acting as an Employment Business. #Leakage #LeakageTeamLeader #WaterIndustry #Utilities #WaterNetworks #Basingstoke #FieldOperations #TeamLeader #WaterJobs #NetworkOperations

We're are looking for a passionate and dedicated Employment Specialist to support participants with health support needs and learning disabilities on their journey into sustainable employment. Managing a caseload of customers, the role involves providing tailored advice, guidance, and practical support to help individuals overcome barriers, build confidence, and achieve positive employment outcomes. Working closely with referral partners, local support services, and employers, the Employment Specialist will carry out assessments, develop personalised Action Plans, and coordinate appropriate interventions to support progression into work. This may include signposting to specialist services, delivering employability support, and collaborating with external agencies to address individual needs. A key aspect of the role is employer engagement. The successful candidate will build relationships with local employers, identify suitable vacancies, and support participants through the recruitment process, including job matching, interview preparation, and in-work support to help sustain employment. The role requires a strong understanding of the local labour market, excellent customer service skills, and a commitment to achieving performance, quality, and compliance targets. Maintaining accurate records and adhering to safeguarding, data protection, and company policies will also be essential. This is a rewarding opportunity for someone who is passionate about helping people overcome barriers, achieve their goals, and make a lasting difference within their local community. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £30,000 to £32,000 p.a. /pro rata (dependent on experience) with these great benefits: 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) 2 Volunteer Days Pension - 5% Employee 5% Employer Healthcare Cash Plan, incl. 3 x salary life assurance Annual Salary Review Refer A Friend Scheme Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits Free access to Benefit Hub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Basingstoke Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Contract: Permanent Key Responsibilities Manage a caseload of participants, providing tailored support to help them move into sustainable employment. Conduct assessments and develop personalised Action Plans to overcome barriers to work. Achieve performance, quality, compliance, and customer service targets. Build strong relationships with local employers and identify suitable job opportunities. Support participants with job applications, interviews, and in-work support. Work with partner organisations and specialist services to provide holistic support. Maintain accurate records and ensure compliance with data protection and safeguarding requirements. Champion best practice and adhere to all company policies and procedures. Undertake any other duties appropriate to the role. Skills & Experience Essential Experience working in a target-driven environment. Experience delivering services against contractual and quality standards. GCSE (or equivalent) in English and Maths at Grade C/4 or above. Strong IT skills, including Microsoft 365 applications and digital communication tools. Desirable Good understanding of the local labour market. Knowledge of self-employment, employability, and recruitment sectors. Experience providing information, advice, and guidance to customers. Full UK driving licence

Role Overview The AV Product Specialist is responsible for supporting the growth and development of a defined brand or technology portfolio within the Northamber group. This role combines product expertise, outbound customer engagement, and sales enablement to drive adoption of the brand or key vendor technologies. A key focus of the role is proactive customer engagement through outbound calling, identifying opportunities, promoting vendor solutions, and supporting reseller partners with product knowledge and solution guidance. The Product Specialist acts as the internal and external brand champion for their assigned technology or brand, working closely with sales teams, vendor(s), and reseller partners. Key Responsibilities Product & Technology Expertise Develop deep technical and commercial knowledge of the assigned brand or technology. Act as the internal product expert supporting our sales teams. Deliver product training to internal teams and reseller partners. Support the creation of product positioning, messaging, and solution guidance with marketing. Customer Engagement & Outbound Calling Conduct daily outbound calling to customers to develop and close business on assigned brand. Identify and qualify opportunities for our AV sales teams within existing reseller accounts. Promote vendor campaigns, promotions, and new product launches. Build strong relationships with key reseller contacts through regular communication. Sales Support & Opportunity Development Work closely with the sales team to identify opportunities and help close deals. Provide product recommendations. Assist with quotations and product selection. Track opportunities and follow up with partners to progress and close deals in your own pipeline. Vendor Relationship Support Work alongside vendor partners to support go-to-market initiatives. Participate in vendor training sessions and product updates. Support vendor reporting and pipeline tracking where required. Market & Product Insight Monitor competitor technologies, pricing and market trends within the AV space. Provide feedback to the product management team on customer needs. Identify opportunities for cross-selling and portfolio expansion. Key Skills & Experience Essential Excellent communication and telephone engagement skills. Comfortable with outbound calling and proactive partner engagement. Strong organisational and follow-up skills. Ability to explain technical products in a clear commercial way. Experience supporting resellers or system integrators. Desirable Experience working within AV distribution, AV integration, or channel sales Strong understanding of professional AV technologies (e.g., collaboration, displays, conferencing, audio solutions). Knowledge of UC, collaboration, and meeting room technologies. Personal Attributes Commercially driven and results focused. Confident communicator with strong relationship-building skills. Curious about technology and motivated to learn new products. Proactive and comfortable working in a fast-paced distribution environment. Strong team player who collaborates across sales and product teams. Key Performance Indicators (KPIs) Number of outbound partner engagement calls. (20x Outbound Calls or 1 Hour 30 Minutes TALK TIME) Trader Breadth / New Customers / Slipped Resellers Weekly management of their pipeline for opportunities generated. GP and Revenue growth for assigned vendor/technology. Partner training and enablement activities delivered. Vendor engagement and campaign participation. What Success Looks Like Increased adoption of the assigned AV technology portfolio. Strong relationships with reseller partners. A healthy pipeline of qualified opportunities. Improved awareness and positioning of vendor solutions within the channel

Service Engineer (Generators) Basingstoke £40,000 To be considered for an interview, please make sure your application is full in line with the job specs as found below. • £50,000 (OTE £70k- £90k) Training Progression Unlimited Overtime Company Van On Call Rota D2D Pay Are you a Field Service Engineer with generator experience looking for a role with a local Southern patch and excellent earning potential with paid door-to-door travel and substantial overtime? On offer is the exciting opportunity to join an industry-leading power and UPS supplier, who champion their employees through in-depth training and scalable career progression into senior positions. In this role you will be responsible for servicing, maintaining, and repairing generators, power supplies and UPS systems, as well as working on installations of power hire sets, and general servicing duties of power system components and parts. Your patch will cover the South Coast and as far as Oxfordshire, going to 2/3 jobs a day with minimal stayaways involved. This role would suit a Field Service Engineer with experience in generators looking to join a leading company that really value the safety of their Engineers and can provide tonnes of overtime with D2D pay to significantly boost your income and The Role: Servicing, maintaining, and repairing power systems and generators Mainly South Coast Patch with some sites in Oxfordshire Planned and reactive maintenance of diesel back-up generators On call rota (1 in every 6 paid at £200 a week, 1.5x pay 4:30pm-00:00am, 2x pay 00:00am-06:00am) D2D pay with significant overtime with maximum 2 stayaways monthly The Person: Field Service Engineer with experience in power supplies / generators Willing to travel along the South Coast, Hampshire and Oxfordshire Field Service Engineer, Engineer, Power, Generators, Power Systems, UPS, Hampshire, Portsmouth, Chichester, Southampton, Winchester, Company Van, Overtime, Progression Reference number: BBBH26208c If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. xrnqpay By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Shape Quality. Drive Excellence. Help Build the Future. This is more than a Quality Lead roleits an opportunity to influence the future of one of the UKs leading providers of complex care. You could be just the right applicant for this job Read all associated information and make sure to apply. Covering across our North and Wales Division this role can be based in either our Plymouth or Thame, Oxford office, with travel across the the regional offices and clients homes expected. Active Care in the Home has experienced significant growth over the past 12 months expanding our services to support more people with complex care needs to live safely and independently in the place they call home. And were only just getting started! As we continue to expand our services, strengthen our quality frameworks, and invest in delivering outstanding outcomes for the people we support, were looking for an ambitious Quality Lead to join our team. If youre passionate about raising standards, enjoy working collaboratively with operational leaders, and want to make a genuine impact across a growing organisation, wed love to hear from you. Why Join Us? This is a newly created opportunity to play a pivotal role in shaping quality across our expanding division. Youll have the autonomy to influence how we work, build strong governance frameworks, support services to achieve excellence, and help ensure every person we support receives safe, effective and person-centred care. As Active Care in the Home continues to grow, so will this role. Youll work alongside senior leaders, contribute to strategic decision-making and have the opportunity to develop your own career within one of the UKs largest specialist care providers. If youre ready to make a lasting impact and help drive quality across a thriving, ambitious organisation, wed love to hear from you! What you will be doing: As our Quality Lead, youll be the driving force behind quality, governance and compliance across the division, you will: Lead our quality assurance programme and champion continuous improvement. Prepare services for CQC and CIW inspections, supporting managers to achieve the best possible outcomes. Conduct audits, identify trends and use data to drive meaningful improvements. Work closely with operational teams to embed a positive culture of quality and accountability. Support learning and development by identifying training needs and promoting best practice. xrnqpay Develop policies, processes and governance frameworks that support sustainable growth Provide insight and reporting to senior leadership, helping shape the future direction of the business About You: Youll be an experienced quality professional with a strong understanding of health and social care regulation, governance and compliance. Youll also bring: Experience working within quality, compliance or governance in health or social care Strong knowledge of CQC and/or CIW regulatory frameworks Excellent audit, analytical and reporting skills The confidence to coach, influence and support operational teams A passion for continuous improvement and delivering outstanding care What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Strategy Director - NEC, Birmingham | Full-Time / Permanent Up to £90000 + excellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritize people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Role Overview The Director of Strategy will be responsible for shaping and delivering the long-term strategic direction of Levy's catering and hospitality operation across the NEC Group portfolio. Working closely with the Operations Director, NEC Group stakeholders and Levy leadership, you will identify opportunities to drive commercial growth, operational excellence and innovation across conferences, exhibitions, live entertainment, retail and hospitality. This is a highly visible leadership role, responsible for ensuring strategic initiatives are successfully implemented and embedded across one of the UK's busiest and most diverse venue portfolios. The successful candidate will work collaboratively across Levy and NEC Group teams to enhance guest experience, maximise revenue opportunities and support the continued growth of the partnership. Key Responsibilities Strategic Leadership • Develop and implement a comprehensive long-term strategy across conference & events, exhibitions, live entertainment and retail operations., • Identify new commercial opportunities, revenue streams and strategic partnerships to support business growth., • Work collaboratively with Commercial, Operations, Culinary, Marketing and Finance teams to maximise venue utilisation and customer experience., • Lead strategic planning across Levy's NEC Group operations, ensuring alignment with both Levy UK & Ireland and NEC Group objectives., • Analyse market trends, customer insights and competitor activity to inform strategic decision making., • Present strategic recommendations and business cases to senior leadership, supported by data-driven insight., • Foster a culture of innovation, continuous improvement and accountability. Operational Excellence • Identify and implement operational improvements across hospitality, retail and event operations., • Streamline cross-functional processes to improve efficiency and consistency., • Introduce meaningful KPIs and performance measures that support operational excellence., • Champion technology and digital innovation to improve scheduling, resource planning and guest experience., • Work closely with Facilities, IT and Commercial teams to ensure operational strategies remain scalable and future-focused., • Conduct regular operational reviews and benchmarking to identify improvement opportunities., • Embed a culture of continuous improvement across all areas of the operation. Commercial Growth & Revenue Development • Develop and execute commercial growth strategies across exhibitions, conferences, hospitality and retail., • Identify new business opportunities including partnerships, sponsorships, premium hospitality concepts and retail innovation., • Lead pricing strategy and revenue optimisation initiatives to maximise profitability., • Collaborate with Sales and Marketing teams to develop successful go-to-market strategies for new products and services., • Monitor commercial performance against agreed KPIs and adjust strategy where required., • Develop business cases for investment in new concepts, technology and operational improvements., • Keep abreast of industry developments and competitor activity to ensure the NEC remains at the forefront of venue hospitality. Stakeholder Engagement • Build strong relationships with NEC Group leadership, organisers, exhibitors, promoters, retail partners and key suppliers., • Act as a trusted strategic advisor to senior leadership teams across Levy and the NEC Group., • Foster collaboration across departments to ensure strategic initiatives are delivered successfully., • Represent Levy at industry events, conferences and networking opportunities., • Develop engagement plans that strengthen partnerships and encourage long-term collaboration., • Monitor stakeholder feedback and use insights to drive continuous improvement., • Communicate strategic change effectively, ensuring buy-in at every level of the organisation. People Leadership • Inspire, lead and develop a high-performing strategic leadership team., • Promote collaboration, accountability and continuous learning., • Support succession planning and leadership development across the business., • Encourage innovation and create an environment where new ideas are welcomed., • Work collaboratively across departments to ensure strategic objectives are understood and embraced., • Lead by example, demonstrating Levy's values and creating a positive, inclusive working culture. Qualifications & Experience Experience • Significant senior leadership experience (8+ years) within hospitality, exhibitions, live events, retail or venue operations., • Proven experience developing and implementing successful commercial and operational strategies., • Experience working within complex, multi-site or multi-functional venue environments., • Demonstrable success leading transformation, innovation and commercial growth initiatives., • Experience managing senior stakeholder relationships across both client and operational environments. Knowledge & Skills • Strong strategic thinking with excellent analytical and problem-solving abilities., • Commercially astute with experience of financial planning, business case development and revenue optimisation., • Exceptional communication and influencing skills, with confidence presenting to Executive and Board-level stakeholders., • Strong understanding of guest experience, operational excellence, sustainability and digital innovation., • Excellent stakeholder management and partnership-building skills., • Ability to balance long-term strategic planning with operational delivery. Leadership & Personal Attributes • Visionary leader with a collaborative, inclusive leadership style., • Commercially driven with a passion for innovation and continuous improvement., • Highly resilient and comfortable operating within a fast-paced, complex environment., • Excellent relationship builder with high emotional intelligence., • Adaptable and confident leading organisational change., • Passionate about delivering exceptional guest experiences and long-term business value. What you'll get in return • Competitive salary with bonus and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Bupa private medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality. JBRP1_UKTJ

Role Overview The AV Product Specialist is responsible for supporting the growth and development of a defined brand or technology portfolio within the Northamber group. This role combines product expertise, outbound customer engagement, and sales enablement to drive adoption of the brand or key vendor technologies. A key focus of the role is proactive customer engagement through outbound calling, identifying opportunities, promoting vendor solutions, and supporting reseller partners with product knowledge and solution guidance. The Product Specialist acts as the internal and external brand champion for their assigned technology or brand, working closely with sales teams, vendor(s), and reseller partners. Key Responsibilities Product & Technology Expertise • Develop deep technical and commercial knowledge of the assigned brand or technology., • Act as the internal product expert supporting our sales teams., • Deliver product training to internal teams and reseller partners., • Support the creation of product positioning, messaging, and solution guidance with marketing. Customer Engagement & Outbound Calling • Conduct daily outbound calling to customers to develop and close business on assigned brand., • Identify and qualify opportunities for our AV sales teams within existing reseller accounts., • Promote vendor campaigns, promotions, and new product launches., • Build strong relationships with key reseller contacts through regular communication. Sales Support & Opportunity Development • Work closely with the sales team to identify opportunities and help close deals., • Provide product recommendations., • Assist with quotations and product selection., • Track opportunities and follow up with partners to progress and close deals in your own pipeline. Vendor Relationship Support • Work alongside vendor partners to support go-to-market initiatives., • Participate in vendor training sessions and product updates., • Support vendor reporting and pipeline tracking where required. Market & Product Insight • Monitor competitor technologies, pricing and market trends within the AV space., • Provide feedback to the product management team on customer needs., • Identify opportunities for cross-selling and portfolio expansion. Key Skills & Experience Essential • Excellent communication and telephone engagement skills., • Comfortable with outbound calling and proactive partner engagement., • Strong organisational and follow-up skills., • Ability to explain technical products in a clear commercial way., • Experience supporting resellers or system integrators. Desirable • Experience working within AV distribution, AV integration, or channel sales, • Strong understanding of professional AV technologies (e.g., collaboration, displays, conferencing, audio solutions)., • Knowledge of UC, collaboration, and meeting room technologies. Personal Attributes Commercially driven and results focused. Confident communicator with strong relationship-building skills. Curious about technology and motivated to learn new products. Proactive and comfortable working in a fast-paced distribution environment. Strong team player who collaborates across sales and product teams. Key Performance Indicators (KPIs) Number of outbound partner engagement calls. (20x Outbound Calls or 1 Hour 30 Minutes TALK TIME) Trader Breadth / New Customers / Slipped Resellers Weekly management of their pipeline for opportunities generated. GP and Revenue growth for assigned vendor/technology. Partner training and enablement activities delivered. Vendor engagement and campaign participation. What Success Looks Like Increased adoption of the assigned AV technology portfolio. Strong relationships with reseller partners. A healthy pipeline of qualified opportunities. Improved awareness and positioning of vendor solutions within the channel

Student Progress Manager Salary: £44,672.02 FTE Location: Hampshire Contract: Permanent, Term Only About the role Are you an inspiring leader with a passion for driving positive student progress alongside curriculum teams? Our client is looking for exceptional Student Progress Managers to champion their newly created roles. Their campus-based positions offer an excellent opportunity to become deeply embedded in college life while providing vital student support. Depending on your expertise, you will take cross-college oversight and operational leadership of either Tutorial or Enrichment Provision, helping to shape the future of student services and engagement. In this dynamic role, you will act as a Deputy Designated Safeguarding Lead (DSL), providing outstanding first-response support and leading the operational delivery of safeguarding interventions. You will also line manage and develop a dedicated team of Student Progress Mentors, rigorously monitoring attendance targets and deploying swift support frameworks to maximise student retention, engagement and success. To succeed, you should have a proven track record of delivering highly effective interventions for young people within an educational setting. A thorough understanding of Further Education (FE), safeguarding, equality and diversity, and the challenges facing young people is essential. Requirements Management qualification at or above Level 5, or currently working towards one. Designated Safeguarding Lead (DSL) training. Thorough and demonstrable understanding of the challenges and current issues affecting Further Education, including relevant legislation such as Equality and Diversity and SEND. Relevant experience supporting young people within an educational setting. A proven track record of delivering highly effective interventions with young people. Experience of successfully leading cross-college initiatives

At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets. We are in a period of focused internal investment, following a year of key strategic acquisitions and significant investment across all parts of the business, from Tech and Data to People and HR, there's never been a more exciting time to join us or a better place to grow your career! The Role Hours: Monday-Friday, 9:00-17:30 Location: Fleet Working Pattern: Hybrid - twice a quarter We are looking for a Principal Software Engineer to provide technical leadership across our application estate. Following our multi-year re-platforming, our backend is now a collection of RESTful microservices managing state for our core data entities - meaning the majority of our business logic and product complexity now lives in our Next.js web client and React Native mobile app. This role carries ongoing influence over how those applications are built and evolve. This role is centred on driving alignment across teams and systems - owning the interface lifecycle (API specifications and event schemas), setting and managing engineering standards, and coordinating implementation approaches across Product, Architecture and Engineering. You will play a key role in shaping how our platform evolves, helping teams deliver independently while maintaining a cohesive and scalable system - carrying architectural vision into day-to-day engineering practice, and building proofs of concept where they de-risk or accelerate delivery. This is a highly collaborative role requiring strong communication, influence and the ability to build consensus across a diverse engineering organisation. Responsibilities: Own and evolve the interface specification lifecycle - REST API specifications and event schemas - including definition, documentation, versioning and governance Provide ongoing technical influence over the implementation of our Next.js web client and React Native mobile app, where the majority of our business logic and application complexity now resides Define, champion and manage engineering standards across the engineering organisation Act as the conduit for architectural vision, translating direction from Architecture into practical, deliverable approaches for engineering teams Maintain broad oversight across domains - web, mobile and backend microservices - identifying opportunities for simplification, reuse and consistency Build proofs of concept to validate approaches, de-risk complex changes and accelerate critical delivery Act as a bridge between web, mobile, backend and platform teams, ensuring alignment in how systems interact Drive clarity in system boundaries, contracts and integration patterns Facilitate cross-team technical discussions, building alignment and resolving ambiguity Identify and manage cross-cutting technical risks and dependencies Champion best practices in API and interface design, focusing on usability, scalability and maintainability Mentor engineers and technical leaders, particularly in systems thinking and across-domain design Ensure high-quality, accessible technical documentation Contribute hands-on to implementation when needed, particularly to unblock teams or de-risk complex changes What we're looking for Strong experience as a senior or lead engineer, with demonstrated impact beyond a single team Strong hands-on capability in modern full-stack web development; significant experience with Next.js and React is strongly preferred Experience across some or all of our core stack - MongoDB, PayloadCMS and React Native - is strongly preferred Deep experience designing, specifying and governing interfaces, including REST API specifications (e.g. OpenAPI) and event schemas, and managing them through their lifecycle Experience with AWS and Kubernetes/container orchestration is nice to have Familiarity with the wider technologies in our estate - Go, Perl, PHP, MySQL and Elasticsearch - is beneficial, supporting the broad domain oversight this role carries Proven ability to work across team boundaries, influencing technical direction and driving alignment Strong understanding of software architecture concepts and system design principles Excellent communication and consensus-building skills, with the ability to bring diverse stakeholders together Ability to navigate ambiguity and provide clarity in complex technical landscapes A systems-thinking mindset, with an interest in how different parts of a platform interact and evolve Experience supporting delivery through collaboration and influence rather than direct ownership Commitment to high standards in documentation, clarity and engineering quality Ability to context-switch between strategic thinking and practical implementation, depending on organisational needs We are actively committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements. Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application

Framework Manager - Navy Future Dredging Capability (NFDC) The Framework Manager acts as the senior representative for the Ministry of Defence Navy Future Dredging Capability (NFDC) Framework. The role is responsible for the successful management and execution of the framework contract, ensuring compliance with all contractual, commercial, operational, security and stakeholder requirements. Reporting to the Operations Manager, the role bridges operational delivery, commercial management, stakeholder engagement and strategic contract governance. The position involves a hybrid working arrangement, combining office, remote and site-based activities. During campaign execution, regular site presence is required to oversee operational delivery. Site operations are typically undertaken seven days per week between 07:00 and 18:00, including an hour for lunch. Key Responsibilities Operational Leadership Provide leadership and oversight of framework operations. Ensure successful delivery of dredging campaigns and operational activities. Manage direct reports and coordinate resources, including vessels and crews. Client Relationship Management Act as the primary point of contact for the client. Build and maintain strong stakeholder relationships. Lead governance meetings, contract reviews and performance reporting. Contract and Framework Management Act as the primary contract owner and senior representative for the NFDC Framework. Monitor contractual risks, liabilities, obligations and opportunities. Maintain contractual records and correspondence. Coordinate responses to campaign notices and mobilisation requirements. Support dispute avoidance and resolution activities. Ensure compliance with audit, record retention, Freedom of Information, reporting and security obligations. Commercial Management Take ownership of framework profitability and commercial performance. Coordinate pricing of campaign notices and contract variations. Review budgets, forecasts and cost reports. Work closely with Contract Support Engineers and Quantity Surveyors. Drive financial performance against agreed business objectives. Project Management Manage dredging campaigns from planning through to completion. Coordinate multidisciplinary project teams and resources. Ensure projects are delivered safely, efficiently and in accordance with programme requirements. Health, Safety, Environmental and Quality Compliance Promote and maintain the highest standards of health, safety and environmental performance. Ensure compliance with all legislative, regulatory and company requirements. Champion quality assurance throughout project delivery. Security and Compliance Ensure operations comply with all applicable security requirements. Support the achievement and maintenance of relevant security clearances and procedures. Requirements Essential Degree or equivalent qualification in Civil Engineering, Marine Engineering, Construction Management or a related discipline. Experience within marine construction, dredging or major infrastructure projects. Significant experience managing NEC, FIDIC or similar forms of contract. Proven experience in senior client-facing roles. Strong commercial and financial management skills. Experience leading multidisciplinary teams. Full UK driving licence. Eligible to obtain UK security clearance. Desirable Experience working with UK Government or Defence clients. Chartered Engineer, Chartered Manager or equivalent professional status. Experience in dredging and port maintenance operations. Knowledge of naval infrastructure and harbour maintenance activities. Project Management qualification (APM, PRINCE2 or equivalent). What's on Offer? Opportunity to play a key role in a nationally important defence infrastructure framework. Competitive salary and benefits package. Hybrid working environment. Exposure to complex marine and infrastructure projects. Ongoing professional development and training opportunities. Supportive and collaborative team environment. Additional Information Reporting to: Operations Manager Location: Hybrid working with office, remote and site-based responsibilities. Work Pattern (Approx. 236 Working Days per Year): Average of 8 days per month attending coordination meetings. Four monitoring survey campaigns of approximately three weeks each. Two dredging campaigns of approximately three to four weeks each. Additional ad hoc campaigns dependent on client requirements. Contract Type: Permanent This is an excellent opportunity for an experienced framework, programme or project management professional with a background in marine infrastructure, dredging or civil engineering to play a key role in the delivery of a high-profile defence framework

General Manager The ideal candidate for this General Manager role is a hands-on leader with a proven track record in selling technical products and solutions, ideally within manufacturing or distribution environments, with a strong product-oriented mindset. We have been supplying complete systems and component parts to dealers and installers across the UK for over three decades. Based in the Home Counties, you will thrive on developing relationships with customers and be familiar with a distribution model / environment but also improving and mentoring your staff. BASIC SALARY: up to £100,000 BENEFITS: ·Bonus ·Car or Car Allowance ·Pension ·Insurances ·25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office. Location will be discussed once an NDA is signed. As General Manager, you will be the head of the UK business, and will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: ·Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, coaching and motivating. ·Be working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. ·Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. ·Help us drive into new market focus areas and ensure we maximise growth opportunities. Demonstrate operational excellence and manage our inventory, logistics and assembly teams ·Drive operational excellence through effective inventory management and leadership of logistics and assembly teams. PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: ·Varied industry exposure with a keen focus on a technical product/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. ·Degree level education, we will consider Sales & Operational management experience at the right level. ·The gravitas and presence to drive a sales strategy where you are the face of the business. ·Experience managing a multi-million-pound P&L ·Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industries and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18632, Wallace Hind Selection

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Cleaner Contract Type: Permanent, full-time, term time only Hours: 40 hours per week (negotiable can be early mornings or after 4:30pm) Actual Annual Salary: £24832 - £25828 depending on experience Start Date: 1st December 2026 School Staffing Solutions are working with a brand new

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