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At TÜV SÜD Group we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD Group. Position Summary: The Strategic Account Manager role focuses on delivering high-quality test, certification, advisory and assurance services while developing long-term, trusted partnerships that support customer objectives and drive sustainable business growth. Whilst the focus will be on promoting advisory, test and certification solutions relating to climatic, vibration, EMC services for Defence and Aerospace sector, you will also proactively identify opportunities where the broader TÜV SÜD portfolio can provide additional value and support to clients. The role combines strategic account leadership with hands-on commercial execution, including quotation management, active progression of opportunities, governance of ongoing projects, and regular performance reviews with customers. Through structured engagement, continuous improvement, and proactive relationship management, the Strategic Account Manager ensures TÜV SÜD is positioned as a trusted, long-term partner to its Defence and Aerospace clients. Working closely with internal stakeholders, the Strategic Account Manager is accountable for building and maintaining robust account strategies, developing a rolling 12-month pipeline, and achieving agreed order intake targets. Above all, we are seeking a Strategic Account Manager with the ability to own, develop, and grow complex customer relationships within highly regulated and technically demanding sectors, balancing commercial objectives with compliance, governance, and long-term customer trust. You will be working as part of a dynamic sales team in partnership with our highly motivated technical experts to react to customer requirements to offer tailored solutions covering a whole portfolio of compliance services. Our ability to listen to the customer, identify their exact requirements and respond quickly with a technical and commercial solution sets us apart from our competitors, therefore this role will ideally suit a candidate with a technical aptitude, a drive to succeed, and sales exposure within the TIC industry. Key Responsibilities: Own and develop strategic relationships with new and existing Defence and Aerospace key accounts, to understand customer objectives, influence long-term programmes, and position TÜV SÜD as a trusted partner. Drive profitable revenue growth across assigned accounts by managing order intake, margin, and pipeline performance, ensuring sales targets are achieved in line with agreed commercial and contractual frameworks. Lead the identification, qualification, and progression of opportunities, ensuring quotations are accurate, technically validated, competitively positioned, and actively progressed through to order. Work closely with the Industry Sector, customers and internal delivery teams to coordinate resources, identify new or additional services, manage customer expectations, resolve issues, and ensure projects are delivered successfully, on time, and to agreed quality standards. Lead annual strategic account reviews with key customers, in collaboration with the Industry Sector and Commercial Director, to evaluate performance, review contractual and pricing arrangements, and agree plans and objective Act as the primary escalation point for assigned key accounts, proactively managing risks, issues, and customer concerns to ensure timely resolution and sustained customer satisfaction. Develop and maintain detailed account plans, including stakeholder mapping, opportunity identification, and a rolling 12-month pipeline aligned to customer programmes and internal capacity planning. Identify and drive opportunities to expand our technical service provision and deliver innovative solutions based on customer and market needs. Coordinate and chair regular account review meetings, progress calls, and governance sessions with customers to monitor active and upcoming projects, KPIs, and service performance. Identify opportunities for cross-selling and up-selling across TÜV SÜD service lines by working collaboratively with key stakeholders and technical specialists. Monitor project delivery performance at account level and initiate corrective actions to improve workflow efficiency, service quality, and on-time delivery. Support the negotiation and renewal of contracts, framework agreements, and long-term service arrangements in conjunction with senior commercial leadership. Support TÜV SÜD’s global working groups for Aerospace and Defence sectors. Essential Criteria – you will have or be able to demonstrate: Experience managing and growing large, complex customer accounts, ideally within Defence, Aerospace, Environmental, or other highly regulated or technical industries. The ability to manage complex, consultative sales cycles, engaging multiple stakeholders across technical, commercial, and procurement functions. Strong capability in opportunity qualification, deal structuring, and progressing opportunities from initial engagement through to order closure. Experience in account-based selling, with the ability to develop long-term account strategies rather than transactional sales approaches. Competence in negotiation and influence, achieving commercially sound outcomes while maintaining strong customer relationships. Familiarity with Environmental, Climatic, Vibration, Packaging and EMC testing services, and their commercial nuances. Market and industry knowledge within the TIC (Testing, Inspection, Certification) industry including an understanding of MIL-STD, DEF-STD, NATO STANAGs, RTCA DO-160, AECTP and other global compliance frameworks. Proven commercial and technical understanding of testing, certification, compliance and assurance services delivered within the Aerospace and Defence sector. Highly organised and detail‑focused, with the ability to plan, prioritise and manage workload effectively; maintain robust reporting and forecasting and ensure a high level of accuracy when utilising business systems, following internal processes and ensuring compliance. A full UK driving licence The ability to communicate effectively in English, both written and verbal, to carry out the duties of the role. * Demonstrable IT skills commensurate with the role, including the effective use of CRM systems, Microsoft Outlook, and tools used for prospecting (such as LinkedIn). Further information: TÜV SÜD in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent home-working, a Company Car/Car Allowance and Private Medical Insurance

Compliance Contract Manager (AGW - Asbestos, Gas & Water) Location: Portsmouth Hours: 37 hours per week, Monday to Friday Working Pattern: Flexible working hours scheme About the Role An exciting opportunity has arisen for a Compliance Contract Manager (AGW) to join the Compliance Team based in Prtsmouth. In this role, you will be responsible for managing contracts relating to the production of risk assessments and the delivery of associated compliance actions across the Council's housing and property portfolio. Your primary areas of responsibility will include: Asbestos Management Surveys Gas Inspections, Testing and Servicing Water Risk Assessments Key Responsibilities Manage contracts relating to asbestos, gas and water compliance activities. Chair and lead monthly contract performance meetings across all three disciplines. Monitor contractor performance against agreed KPIs and service standards. Ensure meeting minutes, actions and performance records are maintained and followed through. Work closely with the Compliance Administrator to support contract administration. Assist in the specification, tendering and procurement of compliance contracts. Attend operational and strategic meetings as required. Liaise with a wide range of stakeholders including residents, leaseholders, councillors, building users and internal departments. Verify contractor invoices and ensure charges are in line with contractual agreements. Support and deputise for the Compliance Manager where required. Contribute to the effective delivery of wider compliance objectives and service improvements. About You To be successful in this role, you will have: Experience working within one or more compliance disciplines, including asbestos, gas or water safety. Proven experience managing contractors and driving performance improvements. A strong understanding of compliance requirements and the importance of timely delivery. Experience producing and presenting compliance performance reports. Knowledge of legislation and regulations relating to asbestos, gas and water compliance. Experience of budget management, cost control and assessing value for money. Strong commercial awareness and experience verifying contractor payments and invoices. Excellent IT skills, including Microsoft Word, Excel and data management systems. Experience using compliance management systems, or the ability to quickly learn new systems. Strong organisational skills with the ability to manage and maintain large volumes of compliance data. Excellent communication and stakeholder management skills, both written and verbal. Experience leading meetings, delivering presentations and preparing professional reports. The ability to build positive relationships with customers, contractors and internal stakeholders while managing expectations effectively. Confidence to communicate with a variety of audiences, including senior managers, councillors, residents and external partners. If you are interested in this role, then please get in contact

Compliance Contract Manager (EFL - Electrical, Fire & Lifts) Location: Portsmouth Hours: 37 hours per week, Monday to Friday Working Pattern: Flexible working hours scheme About the Role MMP consultancy is seeking an experienced Compliance Contract Manager to join the Compliance Team based in Portsmouth. This role is responsible for managing contracts covering: Electrical Inspection and Testing Fire Risk Assessments and Associated Servicing Lift Servicing and Maintenance Key Responsibilities Manage contracts relating to electrical, fire and lift compliance services. Chair and lead monthly contract review meetings, ensuring KPIs and performance targets are achieved. Monitor contractor performance, maintain accurate records and ensure actions are completed. Work closely with the Compliance Administrator to support effective contract administration. Assist with the specification, procurement and mobilisation of compliance contracts. Attend operational and strategic meetings as required. Coordinate effectively between the Compliance Team, contractors and Council colleagues to secure property access for inspections, testing and servicing activities. Build and maintain positive working relationships with residents, leaseholders, councillors, building users and internal stakeholders. Verify contractor invoices and ensure payments align with contractual agreements and delivered services. Support and deputise for the Compliance Manager when required. Contribute to the continuous improvement of compliance processes and service delivery. About You We are looking for a proactive and organised professional who can effectively manage contractors, stakeholders and compliance activities. You will have: Experience working within a compliance environment, with knowledge of at least one of the following areas: Electrical Inspection and Testing Fire Safety and Fire Risk Assessments Proven experience managing contractors and driving performance against agreed targets and service standards. A strong understanding of compliance requirements and the importance of timely delivery. Experience preparing and presenting monthly compliance performance reports. Knowledge of regulations relating to electrical safety inspections and testing, fire risk assessments, and associated remedial actions. An understanding of LOLER regulations and lift compliance activities would be advantageous. Experience applying budget management and cost control principles, including assessing value for money and verifying contractor invoices. Strong commercial awareness and financial management skills. Excellent IT skills, including Microsoft Word, Excel and other data management systems. Experience using compliance management systems or the ability to quickly learn new platforms. Strong organisational and analytical skills, with the ability to manage significant volumes of compliance data accurately. The ability to communicate confidently with a wide range of stakeholders through meetings, presentations and written reports. Excellent verbal and written communication skills with the confidence to challenge and influence when necessary. Experience building effective relationships with customers, clients, contractors and internal stakeholders while managing expectations professionally

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