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Main informationPQERequired: 5 years +Term Type: PermanentFulltime: TrueExternal Department: Residential Development - Plot Sales Location Text: NorwichAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.The team you will joinOur Plot Sale Team has a long-standing track record of managing plot sales for a diverse range of clients, including national and regional developers, local authorities, and registered providers. We currently successfully handle approximately 3,500 plot sales, demonstrating our capacity and commitment to providing an excellent and efficient service.Our team is widely recognised for their exceptional service, and we are proud to have been recently crowned as the ‘New Build Conveyancing Team of the Year’ at the British Conveyancing Awards 2024 and highly recommended in 2025.Our commitment to providing high-quality service and our proven track record in commercial real estate matters make us a reliable partner for all plot sales needs.We also deal with various affordable disposals including but not limited to RTA, RTB, Resales & Assignments, Staircasing and Final Staircasing transactions throughout the team.The work you will be doingYou will provide additional fee earning support alongside the Head of Plot Sale Team for a rapidly growing sector with a focus on technical excellence and business development.The role will suit a candidate with a significant following and marketplace presence to be able to actively and effectively grow the practice, although this is not essential.What we are looking forSolicitor/Legal Exec/Licensed Conveyancer with at least four to six years' PQE gained at a strong regional or City firmExperience of all aspects of work as outlined in this profile is requiredA proven ability to meet the demands of high value conveyancing including enhanced accessibilityAn ability to actively market within this specialist sector and to focus on growing new relationshipsTo be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictationInclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeAgile/Hybrid Working PolicyDress for your Day PolicyBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.AccountabilitiesDealing with the preparation of site set up paperwork for use in connection with the various schemes including the preparation of packs or bundles to be issued or producing starting point precedents or versions of Sale Contracts, Transfers and Leases.Dealing with infrastructure agreements and all aspects of legal work associated with these arrangements for new build properties and developmentsActing for a range of clients from individuals to corporate entities on a diverse range of residential property mattersActing on the sale and financing of routine and complex freehold/leasehold and high value propertiesWorking alongside and developing relationships with local agents including high end property finders and estate agentsActing on main stream residential conveyancing to support the wider practiceProviding technical support to the local team members including overseeing and training of junior team members as the need arisesBeing actively involved with developing and implementing the Plot Sale Team business development planInstil the Birketts’ culture and brand signatures and values throughout the teamWorking with the Head of the Plot Sale Team to explore new work types and opportunities for diversificationAssiting in managing a caseload of other residential conveyancing transactions including not limited to sales, purchases, remortgages, transfer of equity’s, resales, shared ownership, RTA and RTB disposalsAssisting in managing mortgage approvals for affordable products and all associated matters relating to mortgage compliance. Assisting in managing the acquisition and resale of properties under any Part Exchange scheme run by the development clients

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Real Estate - Enfranchisement Location Text: Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The team you will joinOur leasehold enfranchisement practice sits within our Residential Real Estate team and comprises fee-earners from both the Residential Real Estate team and the Real Estate Disputes team.The Residential Real Estate team has 70+ members operating out of 6 of our 7 offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of its practice members.We are seeking a Partner who can work across both enfranchisement and technical leasehold residential real estate matters.The leasehold enfranchisement practice is currently made up of two Partners, five fee earners and one assistant, working alongside a secretarial pool. Together the team advise on all aspects of leasehold enfranchisement, both non-contentious and contentious.Beyond the core practice, there are supporting, specialist fee-earners in our corporate and tax teams, which ensure our clients receive a seamless end-to-end enfranchisement service.The work you will be doingYou will be responsible for growing an existing team with a focus on technical-excellence, outstanding client service and business development.You will be an active contributor to the core management group within the Residential Real Estate team across all offices which is responsible for team strategy and the employee experience.Responsibilities will include:actively developing the business through existing and new connectionsacting for a range of clients from high end individuals to social landlords on all aspects of leasehold enfranchisement including 1993 Act, 1987 Act and 1967 Act matterskeeping informed regarding legislative changes, including commonhold proposals, and to provide training and thought leadership across all enfranchisement worktypesworking alongside and develop relationships with high end property finders, estate agents and brokersoverseeing and being responsible for the training of all practice membersdeveloping and implementing the enfranchisement precedent bank including ensuring that best practice and risk management are adopted throughout the work type precedentsexploring new work types and opportunities for diversification such as right to manage, management licences and relationships with managing agentsproviding a vital interface between the practice members and the management of the overall enfranchisement practicebeing responsible for day to day management of practice members at all levels including recruitment, performance management, managing staff absences and holidays, technical matters that arise on a daily basis, overall team financial and compliance management and motivating the team to perform to the highest standardsinstilling the Birketts’ culture, brand signatures and values throughout the practicebeing the point of escalation for client feedback including complaints handlingbeing involved in the strategic management of the wider Residential Real Estate practicedelivering training internally as well as externallyproviding strategic advice to clients and team members on structuring freehold transfers, the grant of leases, lease extension projects and other matters to avoid the application of the 1987 and to identify where a project may not be tax efficient (tax advice is led by our SDLT and CGT specialists; however, it is key to identify where a proposed structure may be not be tax efficient)setting up volume lease extension projects and thereafter supervising the implementation of such projectsdrafting, advising on and implementing participation agreements and deeds of adherence for collective enfranchisement and 1987 Act acquisitionsreviewing and advising on existing leases and the grant of new leases as part of the Residential Real Estate team’s financing practiceacting on the statutory and voluntary disposal or acquisition of blocks of flatsactively marketing the sector including regular business development meetings with the sector members, writing articles, commenting on upcoming legislation, etcattending leasehold enfranchisement training and social events e.g. through ALEPworking alongside and developing relationships with enfranchisement valuersassisting with the development of processes and precedents within the enfranchisement sectorconducting and documenting regular team meetings with sector members to encourage and instil a collaborative cross-office, cross-division and high performing practicePlease note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forThe role requires a candidate with a strong following and marketplace presence to be able to actively and effectively grow the practice.Recognised technical expert who provides clear, tailored advice on complex legal and commercial issues.Drives efficient time recording, profitable pricing, strong cash flow, and team gross profit delivery.Leads business development and high-profile pitches, builds a strong market presence, wins new clients, and drives cross-selling opportunities.Delivers exceptional project and client management, consistently meeting expectations through strong communication and deep client understanding.Builds trust through strong relationships, continual professional development, clear communication of vision, and championing positive change.Demonstrates strong risk management, supports junior staff, upholds Lexcel standards, and maintains high compliance and file review performance.Strong attention to detail to produce work documentation which is consistently of a high standardProfessional integrity and a commitment to providing excellent client serviceTo be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictationHybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:You can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 42% of our partnership. \n The team you will join \n Birketts’ Employment Team has experience in all areas of contentious and non-contentious employment law matters, representing clients from a broad range of public and private organisations as well as senior executives. We are proud to act for sector leading clients nationwide and some important and high-profile businesses and institutions across a number of key sectors. Ranked 1 tier in Chambers and Legal 500, you will join a highly successful Employment team who is seeing consistent and continuous growth, and which works and collaborates closely as a supportive team of colleagues. Our employment advice is supplemented by a well-developed in-house employment client training offering (known as Shaping Excellence),an immigration team, an employee incentives group and Resolve, which consists of an HR consultancy service, a workplace investigations service and a team of accredited mediators. \n The work you will be doing \n You will be responsible for: \n\n • General employment issues ranging from maternity rights to general contractual issues. \n, • Drafting service agreements, contracts of employment and staff handbooks \n, • Drafting and reviewing employment policies ranging from performance, sickness, and misconduct procedures to maternity and parental leave schemes. \n, • Transactional corporate support work \n, • Wrongful and unfair dismissal \n, • Redundancy and restructuring \n, • Transfer of Undertakings \n, • Awareness of boardroom disputes and severance claims \n, • Employment litigation in the employment tribunal \n, • Discrimination (including sex, race, disability and age) \n, • Trade union work for employers. \n, • Professional Discipline and conduct, including advising professional conduct/fitness to practice panels \n\n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. \n What we are looking for \n\n • Ideally a minimum of 3 years PQE gained at a reputable legal firm\n, • Track record of managing caseloads with minimal supervision\n, • Strong attention to detail to produce work documentation which is consistently of a high standard\n, • Dependable and efficient in time management\n, • An interest in business development and an eye for identifying and leveraging opportunities\n, • Professional integrity and a commitment to providing excellent client service\n, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation\n\n Birketts has designed a 'Talent Management Framework' which provides a career structure that will help us develop, retain and reward talented people. As an Associate, we typically expect candidates to have between 3-6 years PQE. \n Hybrid Working \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. \n Benefits \n As a Birketts colleague, you will be eligible to receive a wide range of benefits: \n\n • 25 days holiday (FTE) plus Bank Holidays \n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health Insurance\n, • Paid CSR Day\n, • Enhanced Maternity/Paternity Leave\n, • Subsidised gym membership\n, • Electric car scheme\n, • Dress for your Day Policy\n\n You can find out more on our website: https://recognition-reward-benefits/ \n Inclusivity and Culture \n At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. \n Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. \n We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

Legal Secretary – Litigation DepartmentLocation: Hale, ManchesterSalary: Competitive (DOE)Benefits: Comprehensive employee benefits package including bonus scheme Are you an experienced Legal Secretary looking to join a modern, forward-thinking law firm where your contribution is genuinely valued? We're recruiting for a Litigation Legal Secretary to provide high-quality secretarial and administrative support within a busy and successful Litigation team. This is an excellent opportunity for someone who enjoys working in a fast-paced legal environment, takes pride in producing accurate work, and thrives as part of a collaborative team.The Role As a Legal Secretary, you'll play a key role in ensuring the smooth day-to-day running of the Litigation department, providing first-class support to fee earners while also assisting with wider administrative and operational duties across the firm when required. This is a varied position offering plenty of responsibility and the opportunity to contribute to the continuous improvement of processes and client service.Key Responsibilities\n\n • Providing comprehensive secretarial support to the Litigation team.\n, • Audio typing and preparing legal correspondence, documents and reports.\n, • Managing diaries, appointments and general administrative tasks.\n, • Opening new client files and maintaining accurate case records.\n, • Handling incoming telephone calls professionally and directing enquiries appropriately.\n, • Providing reception cover when required.\n, • Assisting with the smooth day-to-day operation of the office.\n, • Supporting the Office Manager with administrative and operational tasks.\n, • Maintaining high levels of client care and confidentiality at all times.\nAbout You We're looking for someone who is organised, proactive and enjoys working as part of a supportive legal team. You'll ideally have:\n\n, • At least 2 years' experience working as a Legal Secretary or Legal Assistant within a law firm.\n, • Excellent audio typing and document production skills.\n, • Strong communication and client care abilities.\n, • Previous experience using a legal case management system.\n, • Excellent organisational skills with exceptional attention to detail.\n, • Confidence managing multiple priorities and meeting deadlines.\n, • A positive, professional and approachable manner.\n, • Strong IT skills, including Microsoft Office.\nWhat's on Offer In addition to joining a supportive and ambitious law firm, you'll benefit from an excellent employee rewards package, including:\n\n, • Competitive salary (DOE)\n, • Annual bonus scheme (up to 10% of salary, subject to scheme rules)\n, • Private healthcare benefits, including GP access, dental, optical and physiotherapy contributions\n, • Company pension\n, • Death in service benefit\n, • PureGym membership\n, • Birthday off\n, • Annual flu vaccination\n, • Annual eye and hearing tests\n, • Employee counselling service\n, • Monthly in-office massages\n, • Sick pay scheme\n, • Pet insurance\n, • Free residential conveyancing\n, • Lifestyle benefits including Netflix, Spotify, Amazon Prime and Apple News+\n, • A supportive team culture with genuine opportunities for personal and professional development\n If you're an experienced Legal Secretary looking to take the next step in your legal support career with a progressive law firm that values its people, we'd love to hear from you.

About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership. \n The team you will join \n Our Plot Sale Team has a long-standing track record of managing plot sales for a diverse range of clients, including national and regional developers, local authorities, and registered providers. We currently successfully handle approximately 3,500 plot sales, demonstrating our capacity and commitment to providing an excellent and efficient service. \n Our team is widely recognised for their exceptional service, and we are proud to have been recently crowned as the ‘New Build Conveyancing Team of the Year’ at the British Conveyancing Awards 2024 and highly recommended in 2025. \n Our commitment to providing high-quality service and our proven track record in commercial real estate matters make us a reliable partner for all plot sales needs. \n We also deal with various affordable disposals including but not limited to RTA, RTB, Resales & Assignments, Staircasing and Final Staircasing transactions throughout the team. \n The work you will be doing \n You will provide additional fee earning support alongside the Head of Plot Sale Team for a rapidly growing sector with a focus on technical excellence and business development. \n The role will suit a candidate with a significant following and marketplace presence to be able to actively and effectively grow the practice, although this is not essential. \n What we are looking for \n\n • Solicitor/Legal Exec/Licensed Conveyancer with at least four to six years' PQE gained at a strong regional or City firm\n, • Experience of all aspects of work as outlined in this profile is required\n, • A proven ability to meet the demands of high value conveyancing including enhanced accessibility\n, • An ability to actively market within this specialist sector and to focus on growing new relationships\n, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation\n\n Inclusivity and Culture \n At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: \n\n • 25 days holiday (FTE) plus Bank Holidays \n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health Insurance\n, • Paid CSR Day\n, • Enhanced Maternity/Paternity Leave\n, • Subsidised gym membership\n, • Electric car scheme\n, • Agile/Hybrid Working Policy\n, • Dress for your Day Policy\n\n https://recognition-reward-benefits/ \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. \n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. \n Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. \n We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. \n Accountabilities \n • Dealing with the preparation of site set up paperwork for use in connection with the various schemes including the preparation of packs or bundles to be issued or producing starting point precedents or versions of Sale Contracts, Transfers and Leases.\n, • Dealing with infrastructure agreements and all aspects of legal work associated with these arrangements for new build properties and developments\n, • Acting for a range of clients from individuals to corporate entities on a diverse range of residential property matters\n, • Acting on the sale and financing of routine and complex freehold/leasehold and high value properties\n, • Working alongside and developing relationships with local agents including high end property finders and estate agents\n, • Acting on main stream residential conveyancing to support the wider practice\n, • Providing technical support to the local team members including overseeing and training of junior team members as the need arises\n, • Being actively involved with developing and implementing the Plot Sale Team business development plan\n, • Instil the Birketts’ culture and brand signatures and values throughout the team\n, • Working with the Head of the Plot Sale Team to explore new work types and opportunities for diversificationAssiting in managing a caseload of other residential conveyan

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves:We're looking for a Business Rates Account Manager to join our Business Rates Team on established client instructions. You'll be reviewing and approving liabilities, ensuring relief applications are accurate, and liaising with colleagues, clients, and local government agencies. The ideal candidate will have knowledge of the local taxation system and be able to identify opportunities to generate savings for clients.What your day-to-day will look like:Manage assigned clients' Business Rate, BID Levy, and Council Tax liabilities across their property portfolioEnsure all entitlements to reliefs are explored and claimedEnsure demanded liabilities are correct and take necessary steps to remedy where they are notLiaise with clients, surveyors, Local Authorities, and the Valuation Office regarding changes to the property portfolio from both an occupational basis and amendments to the Rating ListRecover overpayments from Local AuthoritiesHighlight appropriate opportunities within a portfolio to the wider JLL Rating TeamEnsure the Riverlake database is maintained to accurately reflect the current position of the client's portfolioManage clients' contracted service level agreements and expectations to ensure complianceOperate as a client contact, attend meetings, and provide support and adviceRequired Skills & Experience:Experience of the Business Rates system as a Rate Account Manager or from a Local Authority backgroundKnowledge of rating case law and legislationGood analytical and reporting skillsFamiliarity with Riverlake, Analyse, and Softology softwarePossess a professional attitudeAble to manage and prioritize own workload and assign tasks to administrative supportOutstanding communication and interpersonal abilitiesLocation: On-site –Birmingham, GBR, Bristol, GBR, Greater Manchester, GBR, Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: Greater Manchester, GBR; Bristol, GBR; Birmingham, GBR; Norfolk, GBRType: Full time

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Property DisputesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The team you will joinOur Property Disputes Team sits within our wider Dispute Resolution Division and acts for a wide range of clients including private individuals, partnerships, trusts, registered social landlords and corporate clients in both the public and private sectors.The work you will be doingDrafting and reviewing tenancy agreements and advising on occupational arrangementsDrafting, reviewing and serving noticesAdvising on possession options and implications of relevant legislation to the private rented sectorPreparing and reviewing pleadings, witness statements, and settlement documents.Preparing instructions to CounselConducting legal research and preparing clear, concise advice notes for clients and senior team membersKeeping up to date with legislative changes in the sectorAttending court hearings, mediations, and negotiations as appropriate.Manage a caseload of residential letting matters, working under supervision of experienced solicitorsAttending appropriate business development opportunitiesWorking to deadlinesMaintaining accurate time-costing proceduresEnsuring compliance with file managementProactively support other members of the team and to provide cover as and when necessary Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forLaw degree or equivalent experienceDemonstrable interest in and/or knowledge of relevant law and legal procedure relating to residential lettings/private rented sectorAbility to undertake legal work requiring technical and procedural understandingCompetence in accurately recording time and understanding chargeable workStrong legal research and investigative skillsAdvanced written and verbal communication skillsAbility to analyse information and present findings clearly and preciselyStrong attention to detail to produce work documentation which is consistently of a high standardProfessional integrity and a commitment to providing excellent client serviceTo be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictationHybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

RNLD / RMN | £55,000-£57,000 | Company Car | Bonus | Hybrid Working | NorfolkAre you an experienced RNLD or RMN looking for a senior clinical role where you can take ownership of a manageable caseload while benefiting from genuine flexibility and the opportunity to help develop specialist community services across Norfolk?We're recruiting for a Learning Disabilities Clinical Lead to join a leading and growing community complex care provider supporting adults with learning disabilities, autism, mental health needs and complex behaviours .This is a genuine growth role , with the successful candidate initially taking clinical responsibility for just one package of care in Norfolk . Rather than inheriting a large caseload from day one, you'll have the opportunity to establish excellent clinical standards, build strong relationships with the care team and wider professionals, and gradually support additional packages as the service grows.This is a hybrid position offering 1-2 days working from home each week , alongside community-based working. With a salary of £55,000-£57,000, company car, performance-related bonus and 45p per mile mileage , this is an excellent opportunity for an experienced RNLD or RMN looking for greater clinical autonomy, flexibility and long-term career progression within community complex care.Package & Benefits Salary of £55,000-£57,000 per annum.Company car provided.Performance-related bonus.45p per mile mileage.Hybrid working with 1-2 days per week working from home.Monday to Friday working pattern.Community-based position covering Norfolk.Initially responsible for just one package of care .Caseload developed gradually as additional packages are mobilised.Ongoing clinical training and professional development.Genuine opportunities for career progression.Support from an established clinical and operational leadership team.The RoleAs the Learning Disabilities Clinical Lead , you'll provide clinical leadership and oversight for specialist community care, initially taking responsibility for one package in Norfolk.You'll work closely with the individual, their family, frontline care team and multidisciplinary professionals to ensure the package delivers safe, effective and person-centred care.As the service develops, you'll support the assessment and mobilisation of new packages, train and develop frontline teams and maintain high standards of clinical governance across your caseload.The hybrid structure provides 1-2 days working from home each week , alongside time spent within the community supporting packages and frontline teams.This is an opportunity to combine hands-on clinical leadership with service development, clinical governance, staff training and complex care management , while helping shape the continued growth of services across Norfolk.Key Responsibilities Take clinical responsibility for an initial complex community care package in Norfolk.Complete comprehensive clinical assessments, care plans, risk assessments and regular clinical reviews.Provide clinical leadership and oversight to Nurses and Support Workers delivering care in the community.Deliver clinical supervision, competency assessments, practical training and ongoing staff development.Support the assessment and safe mobilisation of new complex care packages as the service grows.Ensure care packages remain safe, effective, person-centred and clinically robust.Lead safeguarding investigations, clinical audits, incident reviews and root cause analysis where required.Maintain high standards of clinical governance, quality assurance and regulatory compliance.Develop and review clinical policies, procedures and best-practice guidance.Work collaboratively with families, commissioners, Integrated Care Boards (ICBs), Local Authorities and multidisciplinary professionals.Promote best practice around Positive Behaviour Support (PBS), Mental Capacity Act (MCA), Best Interest decision making, safeguarding, trauma-informed care and person-centred approaches .Contribute to the continued development of specialist learning disability, autism and mental health services across the region.About YouTo be considered for this Learning Disabilities Clinical Lead position, you'll need:Registered Learning Disabilities Nurse ( RNLD ) or Registered Mental Health Nurse ( RMN ) with active NMC registration.Strong experience supporting adults with learning disabilities, autism, mental health needs and complex behaviours .Experience within community complex care, supported living, community nursing, mental health services or another relevant community-based clinical environment .Strong clinical assessment, care planning and risk assessment experience.Experience delivering clinical supervision, competency assessments and training to frontline teams.Good knowledge of Positive Behaviour Support (PBS), Mental Capacity Act (MCA), safeguarding and clinical governance .Confidence working autonomously and making appropriate clinical decisions within community settings.Strong leadership, communication and stakeholder management skills.Ability to work effectively with families, commissioners and multidisciplinary professionals.Full UK driving licence and willingness to travel across Norfolk.A Genuine Opportunity to Grow With the ServiceOne of the biggest attractions of this position is the opportunity to join the service at an early stage of its regional growth.You'll begin with just one package of care , giving you the time to establish strong clinical standards and develop relationships with the individual, family and care team before your caseload grows.As additional packages are secured, you'll play an important role in their assessment, mobilisation and ongoing clinical oversight, giving you the opportunity to influence how the service develops across Norfolk.If you're an RNLD, RMN, Nurse Case Manager, Community Learning Disabilities Nurse, Community Mental Health Nurse, Senior Nurse or an experienced Learning Disabilities Clinical Lead looking for greater autonomy, hybrid working and the opportunity to develop alongside a growing community complex care provider, we'd love to hear from you.This is an excellent opportunity to establish yourself as a Learning Disabilities Clinical Lead within an expanding specialist service and play a central role in its continued development.Apply today or contact Ehsan at Leaders in Care on 07533 113393 for a confidential discussion, quoting Reference: LICEA.TPBN1_UKTJ

We are looking for an experienced licensing professional to join us in a new management role within the Councils' well-established Licensing Team. You will be involved in an A to Z of licensable activities, from Alcohol to Zoos, plus many more licence types in between.Licensing plays a vital role in protecting the public and ensuring a fair and level playing field for businesses. Our aim is to drive high compliance through a robust but fair approach as a licensing authority, balanced with a business-friendly and commercial mindset. By promoting confidence amongst applicants and licence holders, we support positive growth and excellent customer satisfaction.About the RoleWorking closely with the Licensing Team Manager, you will support the delivery of complex licensing activities and provide direct line management for Assistant Licensing Officers. You will take ownership of day-to-day management responsibilities where allocated, represent the team in a lead officer role, and work collaboratively with internal and external customer-focused teams.You will use project management methodologies to deliver workstreams that improve the customer journey for licensing applicants and enhance operational efficiency. This will include following change-control processes, ensuring improvements are embedded across the organisation, and aligning projects with organisational strategies and delivery plans.The role involves conducting in-depth research to support business case development, collaborating across project networks, and sharing best practice and lessons learned.You will also investigate and take appropriate action regarding breaches and alleged breaches of licensing law, ensuring compliance with licence conditions and, where necessary, gather evidence, prepare reports, and compile prosecution files.You will represent the Licensing Team on specialist matters, respond to complex enquiries from applicants, businesses, the public and stakeholders, and provide informed advice on contentious licensing issues. In addition, you will support the Licensing Team Manager with policy reviews, drafting, consultations and publication requirements, while helping to ensure timely income recovery and, where appropriate, proportionate debt recovery action.About YouWith a degree (or equivalent qualification) in a relevant subject, or substantial equivalent experience, you will have extensive knowledge of relevant legislation and a proven ability to interpret and apply it effectively.You will bring demonstrable experience of managing teams and/or projects within a complex environment, with the ability to achieve results through others and contribute as a key member of a management team in the delivery of specialist regulatory services. Politically astute, you will have significant experience of working closely with Elected Members and a wide range of stakeholders.An effective communicator with strong verbal and written skills, you will have extensive experience of engaging with the public, often in challenging situations. You will be able to quickly analyse complex information, exercise sound judgement, and make informed recommendations based on your findings.The role requires the ability to travel to multiple sites as part of your duties.Closing Date: 30th August 2026 at 11.30pmInterview Date: w/c 7th or w/c14th September 2026Why Join Us?We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.TPBN1_UKTJ

support workerInteraction Health and Social Care know that by looking after our Support workers, they will look after our customer's, it really is that simple.We recruit our Support workers based on values, so if you possess a genuine desire to make a difference, we would love to hear from you.As a Support worker, you will commit to Delivering care with our customers enabling them to live independently close to family and friends, supporting them with all aspects of daily living.The Roles and Responsibilities of the job:• To assist Client with all areas of personal care and hygiene.• To assist Client with all aspects of mobilising and transfers as per her bespoke support plans.• To support with meal planning and food and drink preparations.• Encouraging Client to be as independent as possible.• To follow all care and support and therapy plans.• To support Client to identify/plan activities• To facilitate and follow risk management plans and inform the Case Manager of any concerns or changes required.• To complete all necessary recordings and daily notes.• To complete all required training and attend team meetings and supervisions when arranged.• To follow all policy and procedures and agreed team policiesPlease call us on 01480 272740Job Type: temp agency workSalary: £12.71 per hourTPBN1_UKTJ

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, ChelmsfordAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.The work you will be doingWe are seeking a dynamic and knowledgeable Legal Technology Specialist to join our team. The ideal candidate will have a strong legal background, having worked as a Private Client lawyer, and will be passionate about leveraging technology to enhance legal processes and improve efficiency.This role involves working closely with legal teams to understand their needs, demonstrating the capabilities of various tools, and ensuring optimal use of technology within the Division. Your day to day responsibilities will include:Technology Integration: Assist lawyers in utilising technology to streamline their workflows, including document management systems, case management software, artificial intelligence, and process automation tools. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance productivity and efficiency within legal teams. Use LEAN principles such as defining value, mapping the value stream and creating flow. Striving for excellence by regularly reviewing and refining workflows to achieve the highest possible quality and efficiency. Training and Support: Working with the Learning and Development team to provide lawyers with training, guidance, and support on advanced features of legal technology tools, ensuring they are fully equipped to maximise their use. Evangelism: Inspire legal teams to further embrace new ways of working to improve client outcomes. Promote the use of legal technology within legal teams, running demos and workshops to showcase the benefits of legal tech. Face-to-Face Interaction: Spend the majority of time working directly with lawyers to understand their challenges and provide tailored process and technological solutions. Project and Change Management: Manage process and technology-related change within legal teams, working in an agile way, to ensure timely delivery of value to legal teams. Lead change management initiatives within legal teams to ensure the smooth adoption of new technologies and processes. Cross-Functional Work: Collaborate with the Learning and Development and Technology teams to ensure comprehensive support and training for lawyers while staying current on technology advances and available tools, ensuring alignment with the firm's overall data and technology strategy. Reporting and Prioritisation: Providing regular updates to the Head of Legal Process Engineering, IT Director, Head of Division and Partners (where appropriate), collaborating with the division’s Technology Steering Group to prioritise work based on the needs of the respective legal teams. What we are looking forExperience as a lawyer with a strong understanding of legal processes and workflows, in particular a working knowledge of the processes involved in a variety of dispute resolution transactional work. Proficient in using legal technology tools and software, able to demonstrate and train others on their use. The firm already uses tools for document automation, title analysis, reporting, and electronic signing and is looking to deploy additional tools that can help improve both the firm’s efficiency and client experience. Strong analytical skills to identify process inefficiencies and propose practical solutions, including proficiency in data analysis and visualisation tools. Excellent communication and interpersonal skills to work effectively with lawyers, partners and technology teams, including effective communication with clients, developers, and organisation leaders. Ability to adapt to new technologies and stay updated on industry trends. Ability to assess options, make informed decisions, and find solutions to complex problems.Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeAgile/Hybrid Working PolicyDress for your Day PolicyBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

Term type: Permanent Department: Location: Our leasehold enfranchisement practice comprises fee‑earners from both the Residential Real Estate team and the Real Estate Disputes team. The Residential Real Estate team comprises 70 members operating out of 6 of our 7 offices. The Real Estate Disputes team comprises of over 40 members operating out of all offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of the practice members. We have a vacancy within the leasehold enfranchisement practice for a Senior Associate or Legal Director who can work across both enfranchisement and leasehold residential real estate matters. You will work within the specialist area of enfranchisement and provide a supporting role to the residential property team on more complex transactional areas such as the disposal of blocks of flats outside the right of first refusal, reviewing the grant of new leases, assisting in the sale or purchase of property with the benefit of a range of enfranchisement claims and to actively grow the enfranchisement sector. • Responsible for day‑to‑day management of a caseload including 1993 Act collective enfranchisement and lease extensions, 1967 Act enfranchisement and lease extensions, 1987 Act rights of first refusal, • Acting for a client base comprising landlords and tenants including public bodies and social landlords, • Providing strategic advice on structuring the grant of leases to avoid the application of the 1987 Act, • Acting on voluntary lease extension matters both on volume lease extension matters and individual lease extensions, • Drafting, advising on and implementing participation agreements and deeds of adherence for collective enfranchisement and 1987 Act acquisitions, • Reviewing and advising on existing leases and the grant of new leases as part of the Residential Real Estate Team’s financing practice, • Acting on the voluntary disposal or acquisition of blocks of flats, • Assisting the Residential Real Estate Team with deeds of variation and licences to assign, • Assisting the Residential Real Estate Team and advising clients independently on licences for alterations, • Dealing with claims in the First Tier Tribunal and/or Court (desirable but not essential), • Actively marketing the sector including regular business development meetings with the sector members, writing articles, commenting on upcoming legislation, etc, • Attending leasehold enfranchisement training and social events e.g. through ALEP, • Working alongside and developing relationships with enfranchisement valuers, • Assisting with the development of processes and precedents within the enfranchisement sector, • Providing guidance and support to junior practice‑members on a cross‑office basis including formal training of paralegals Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. • Minimum of 6 years PQE in a professional legal environment, • Contribute to thought leadership and sector‑focused marketing initiatives, • Ability to mentor junior team members and contribute to team development, • Established client base or network (preferred but not essential), • Experience building credibility and trust through effective relationships, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation, • Experience of leasehold enfranchisement with a proven ability to meet the demands of all areas of enfranchisement matters, including the cross‑over between enfranchisement and residential real estate, • Experience in the continuous aspects of enfranchisement is also welcomed, • You should also have experience of training and managing junior team members and be willing and able to undertake line‑management responsibilities, • A will have a proven track record of active marketing within this specialist sector and growing new relationships, • Applicants that have experience of the contentious side of leasehold enfranchisement are also encouraged to apply for this role Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part‑time roles and we are happy to explore your preferred working patterns as part of your application. • Long Service holiday award – 1 extra week every 10 years continuous service, • Private Healthcare with BUPA (offered after probation is passed), • Staff Profit Share and Individual Performance Bonus Scheme, • Salary sacrifice (Pensions, Staff Profit Share), • Life Assurance – 4 x salary / Permanent Health Insurance Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. #J-18808-Ljbffr

Term type: Permanent Department: Location: Our leasehold enfranchisement practice comprises fee‑earners from both the Residential Real Estate team and the Real Estate Disputes team. The Residential Real Estate team comprises 70 members operating out of 6 of our 7 offices. The Real Estate Disputes team comprises of over 40 members operating out of all offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of the practice members. We have a vacancy within the leasehold enfranchisement practice for a Senior Associate or Legal Director who can work across both enfranchisement and leasehold residential real estate matters. You will work within the specialist area of enfranchisement and provide a supporting role to the residential property team on more complex transactional areas such as the disposal of blocks of flats outside the right of first refusal, reviewing the grant of new leases, assisting in the sale or purchase of property with the benefit of a range of enfranchisement claims and to actively grow the enfranchisement sector. • Responsible for day‑to‑day management of a caseload including 1993 Act collective enfranchisement and lease extensions, 1967 Act enfranchisement and lease extensions, 1987 Act rights of first refusal, • Acting for a client base comprising landlords and tenants including public bodies and social landlords, • Providing strategic advice on structuring the grant of leases to avoid the application of the 1987 Act, • Acting on voluntary lease extension matters both on volume lease extension matters and individual lease extensions, • Drafting, advising on and implementing participation agreements and deeds of adherence for collective enfranchisement and 1987 Act acquisitions, • Reviewing and advising on existing leases and the grant of new leases as part of the Residential Real Estate Team’s financing practice, • Acting on the voluntary disposal or acquisition of blocks of flats, • Assisting the Residential Real Estate Team with deeds of variation and licences to assign, • Assisting the Residential Real Estate Team and advising clients independently on licences for alterations, • Dealing with claims in the First Tier Tribunal and/or Court (desirable but not essential), • Actively marketing the sector including regular business development meetings with the sector members, writing articles, commenting on upcoming legislation, etc, • Attending leasehold enfranchisement training and social events e.g. through ALEP, • Working alongside and developing relationships with enfranchisement valuers, • Assisting with the development of processes and precedents within the enfranchisement sector, • Providing guidance and support to junior practice‑members on a cross‑office basis including formal training of paralegals Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. • Minimum of 6 years PQE in a professional legal environment, • Contribute to thought leadership and sector‑focused marketing initiatives, • Ability to mentor junior team members and contribute to team development, • Established client base or network (preferred but not essential), • Experience building credibility and trust through effective relationships, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation, • Experience of leasehold enfranchisement with a proven ability to meet the demands of all areas of enfranchisement matters, including the cross‑over between enfranchisement and residential real estate, • Experience in the continuous aspects of enfranchisement is also welcomed, • You should also have experience of training and managing junior team members and be willing and able to undertake line‑management responsibilities, • A will have a proven track record of active marketing within this specialist sector and growing new relationships, • Applicants that have experience of the contentious side of leasehold enfranchisement are also encouraged to apply for this role Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part‑time roles and we are happy to explore your preferred working patterns as part of your application. • Long Service holiday award – 1 extra week every 10 years continuous service, • Private Healthcare with BUPA (offered after probation is passed), • Staff Profit Share and Individual Performance Bonus Scheme, • Salary sacrifice (Pensions, Staff Profit Share), • Life Assurance – 4 x salary / Permanent Health Insurance Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. #J-18808-Ljbffr

Term type: Permanent Department: Location: Our leasehold enfranchisement practice comprises fee‑earners from both the Residential Real Estate team and the Real Estate Disputes team. The Residential Real Estate team comprises 70 members operating out of 6 of our 7 offices. The Real Estate Disputes team comprises of over 40 members operating out of all offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of the practice members. We have a vacancy within the leasehold enfranchisement practice for a Senior Associate or Legal Director who can work across both enfranchisement and leasehold residential real estate matters. You will work within the specialist area of enfranchisement and provide a supporting role to the residential property team on more complex transactional areas such as the disposal of blocks of flats outside the right of first refusal, reviewing the grant of new leases, assisting in the sale or purchase of property with the benefit of a range of enfranchisement claims and to actively grow the enfranchisement sector. • Responsible for day‑to‑day management of a caseload including 1993 Act collective enfranchisement and lease extensions, 1967 Act enfranchisement and lease extensions, 1987 Act rights of first refusal, • Acting for a client base comprising landlords and tenants including public bodies and social landlords, • Providing strategic advice on structuring the grant of leases to avoid the application of the 1987 Act, • Acting on voluntary lease extension matters both on volume lease extension matters and individual lease extensions, • Drafting, advising on and implementing participation agreements and deeds of adherence for collective enfranchisement and 1987 Act acquisitions, • Reviewing and advising on existing leases and the grant of new leases as part of the Residential Real Estate Team’s financing practice, • Acting on the voluntary disposal or acquisition of blocks of flats, • Assisting the Residential Real Estate Team with deeds of variation and licences to assign, • Assisting the Residential Real Estate Team and advising clients independently on licences for alterations, • Dealing with claims in the First Tier Tribunal and/or Court (desirable but not essential), • Actively marketing the sector including regular business development meetings with the sector members, writing articles, commenting on upcoming legislation, etc, • Attending leasehold enfranchisement training and social events e.g. through ALEP, • Working alongside and developing relationships with enfranchisement valuers, • Assisting with the development of processes and precedents within the enfranchisement sector, • Providing guidance and support to junior practice‑members on a cross‑office basis including formal training of paralegals Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. • Minimum of 6 years PQE in a professional legal environment, • Contribute to thought leadership and sector‑focused marketing initiatives, • Ability to mentor junior team members and contribute to team development, • Established client base or network (preferred but not essential), • Experience building credibility and trust through effective relationships, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation, • Experience of leasehold enfranchisement with a proven ability to meet the demands of all areas of enfranchisement matters, including the cross‑over between enfranchisement and residential real estate, • Experience in the continuous aspects of enfranchisement is also welcomed, • You should also have experience of training and managing junior team members and be willing and able to undertake line‑management responsibilities, • A will have a proven track record of active marketing within this specialist sector and growing new relationships, • Applicants that have experience of the contentious side of leasehold enfranchisement are also encouraged to apply for this role Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part‑time roles and we are happy to explore your preferred working patterns as part of your application. • Long Service holiday award – 1 extra week every 10 years continuous service, • Private Healthcare with BUPA (offered after probation is passed), • Staff Profit Share and Individual Performance Bonus Scheme, • Salary sacrifice (Pensions, Staff Profit Share), • Life Assurance – 4 x salary / Permanent Health Insurance Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. #J-18808-Ljbffr

Term type: Permanent Department: Location: Our leasehold enfranchisement practice comprises fee‑earners from both the Residential Real Estate team and the Real Estate Disputes team. The Residential Real Estate team comprises 70 members operating out of 6 of our 7 offices. The Real Estate Disputes team comprises of over 40 members operating out of all offices. Our leasehold enfranchisement practice operates on a national basis regardless of the location of the practice members. We have a vacancy within the leasehold enfranchisement practice for a Senior Associate or Legal Director who can work across both enfranchisement and leasehold residential real estate matters. You will work within the specialist area of enfranchisement and provide a supporting role to the residential property team on more complex transactional areas such as the disposal of blocks of flats outside the right of first refusal, reviewing the grant of new leases, assisting in the sale or purchase of property with the benefit of a range of enfranchisement claims and to actively grow the enfranchisement sector. • Responsible for day‑to‑day management of a caseload including 1993 Act collective enfranchisement and lease extensions, 1967 Act enfranchisement and lease extensions, 1987 Act rights of first refusal, • Acting for a client base comprising landlords and tenants including public bodies and social landlords, • Providing strategic advice on structuring the grant of leases to avoid the application of the 1987 Act, • Acting on voluntary lease extension matters both on volume lease extension matters and individual lease extensions, • Drafting, advising on and implementing participation agreements and deeds of adherence for collective enfranchisement and 1987 Act acquisitions, • Reviewing and advising on existing leases and the grant of new leases as part of the Residential Real Estate Team’s financing practice, • Acting on the voluntary disposal or acquisition of blocks of flats, • Assisting the Residential Real Estate Team with deeds of variation and licences to assign, • Assisting the Residential Real Estate Team and advising clients independently on licences for alterations, • Dealing with claims in the First Tier Tribunal and/or Court (desirable but not essential), • Actively marketing the sector including regular business development meetings with the sector members, writing articles, commenting on upcoming legislation, etc, • Attending leasehold enfranchisement training and social events e.g. through ALEP, • Working alongside and developing relationships with enfranchisement valuers, • Assisting with the development of processes and precedents within the enfranchisement sector, • Providing guidance and support to junior practice‑members on a cross‑office basis including formal training of paralegals Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. • Minimum of 6 years PQE in a professional legal environment, • Contribute to thought leadership and sector‑focused marketing initiatives, • Ability to mentor junior team members and contribute to team development, • Established client base or network (preferred but not essential), • Experience building credibility and trust through effective relationships, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation, • Experience of leasehold enfranchisement with a proven ability to meet the demands of all areas of enfranchisement matters, including the cross‑over between enfranchisement and residential real estate, • Experience in the continuous aspects of enfranchisement is also welcomed, • You should also have experience of training and managing junior team members and be willing and able to undertake line‑management responsibilities, • A will have a proven track record of active marketing within this specialist sector and growing new relationships, • Applicants that have experience of the contentious side of leasehold enfranchisement are also encouraged to apply for this role Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week. We welcome applications from people looking for flexible, agile, and part‑time roles and we are happy to explore your preferred working patterns as part of your application. • Long Service holiday award – 1 extra week every 10 years continuous service, • Private Healthcare with BUPA (offered after probation is passed), • Staff Profit Share and Individual Performance Bonus Scheme, • Salary sacrifice (Pensions, Staff Profit Share), • Life Assurance – 4 x salary / Permanent Health Insurance Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. #J-18808-Ljbffr

National health service in the United Kingdom is recruiting a Health Economics Manager to shape commissioning, transformation and investment decisions across Norfolk and Suffolk. Lead economic evaluation, modelling and business case development to maximise value for patients and the health system. Y

Company DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We're one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionStart here. Grow here.As a Senior Project Manager based from our Cambridge or Norwich office, you will need to have proven experience gained within a consultancy or client organisation and with a focus on one or more of the following key construction markets, Higher Education, Healthcare, Life Sciences or Defence.As a Senior Project Manager, you will lead medium to large projects with minimal support, provide line management, and deliver significant components of complex projects as part of an integrated team under the direction of a Director.The role would cover the whole project lifecycle from initial inception and business case development, through the design process, procurement process, site delivery, commissioning phase and defects management.Here’s what you’ll do:Lead Project Management commissions, taking responsibility for their successful deliveryTo provide effective support, supervision and motivation of Project Managers, Assistant/Graduate and Apprentice Project ManagersEnsure all staff members reporting to you have current and relevant trainingLead the management of the delivery of project management team outputs, in accordance with agreed timescales and quality standardsLead internal AECOM Project Team Meetings for the purposes of coordinating the AECOM Project Team.Co-ordinate, review and ensure that there has been a sign off of all management information produced by project management teams prior to issueLead the development of strong relationships with clients and members of the cross-functional teamLead the delivery of Project Management commissions ensuring their successful delivery.Be the main interface with AECOM clients (New and Existing)Lead the management of designLead the management of tender documents, appraisals and negotiationsLead the formulation and management of construction contractsProgress business development opportunities with existing and new clients, including cross- selling opportunities.To support ‘winning’ clients, being responsible for the quality of work outputs, effective communication and demonstration of professional behavioursProvide leadership within project management business and provide leadership and mentoring to the teamManage project finances, resourcing, audits, and reviews, to a portfolio of projects being led within the cost centreFormulate fee proposalsSupport Project Managers through Professional ChartershipActive involvement in recruitment and retention activitiesEnsure you complete all relevant trainingIf you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just construct infrastructure but also uplift communities and enhance lives.Why not give our AECOM Buildings + Places page on LinkedIn a follow to stay updated on the impactful projects we're working on and see first hand the difference we're making in the industry!Enjoy the Perks.At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days.QualificationsReady to push the limits of what’s possible?Here’s what we’re looking for:As the successful applicant you will have the following qualifications and experience;Professional Qualified – ideally Project Management/ Construction/Engineering/Quantity Surveying DegreeChartered Status with the RICS, CIOB, RIBA, ICE or other equivalent institutionExperience working within a consultancyExcellent understanding of the roles of different parties involved in construction projects and how these roles change over the life of the projectProven experience gained preferably in the Healthcare, Life Science, Tertiary Education or Defence construction sectors.Excellent understanding of construction contractsUnderstanding of the Construction (Design and Management) Regulations 2015 and statutory compliance.If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you!Additional InformationInterested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more!For further information about the role, reach out to the recruiter on LinkedIn.At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.About AECOMAECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address ReasonableAccommodationsUKI@aecom.com if you would like to apply through the Disability Confident Interview Scheme.All your information will be kept confidential according to EEO guidelines.SummaryType: Full-timeFunction: Project ManagementExperience level: AssociateIndustry: Construction

support worker Interaction Health and Social Care know that by looking after our Support workers, they will look after our customer’s, it really is that simple. We recruit our Support workers based on values, so if you possess a genuine desire to make a difference, we would love to hear from you. As a Support worker, you will commit to Delivering care with our customers enabling them to live independently close to family and friends, supporting them with all aspects of daily living. The Roles and Responsibilities of the job: • To assist Client with all areas of personal care and hygiene., • To assist Client with all aspects of mobilising and transfers as per her bespoke support plans., • To support with meal planning and food and drink preparations., • Encouraging Client to be as independent as possible., • To follow all care and support and therapy plans., • To support Client to identify/plan activities, • To facilitate and follow risk management plans and inform the Case Manager of any concerns or changes required., • To complete all necessary recordings and daily notes., • To complete all required training and attend team meetings and supervisions when arranged., • To follow all policy and procedures and agreed team policies Please call us on (phone number removed) Job Type: temp agency work Salary: £12.71 per hour

Project Manager Placement Programme - No Experience Required Our training will help you kick-start a new career in Project Management. We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as training will be provided. You will also have the reassurance of a job guarantee upon completion of the training courses. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Step 2 - Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. You will be provided with the required guidance and support from your tutor so that you can successfully complete your projects which will be later added to your CV. Step 3 - Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online conveniently from your own home. Guaranteed Job Placement At this point you will have fully completed our Project Management Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. 'Please note that this is a training course and fees apply

Job Title: 1st Line Support Technician Contract Type: Permanent Full-Time Salary: Up to £28,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift patter between 0800 and 1745 What to wear: Smart casual The Role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department Answering telephone calls from customers with technical problems and queries Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures Creating, administrating, and disabling active directory objects Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes Performing software updates and installations on end users' workstations and servers Raising cases from emails received by the department and from the proactive monitoring system Escalating incidents to senior support team members or external suppliers when required Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Skills, Knowledge & Experience Proven experience working within a customer service based role Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers Organisation and time management skills To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: Video call over MS Teams with the Team Leader Second interview: Onsite interview with the Team Leader and Hiring Manager About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGEGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

The Work Shop Resourcing Ltd is seeking a Mortgage Case Manager in the United Kingdom to handle residential and Buy-to-Let enquiries from application through completion. You will work in a focused team environment and strive to exceed individual and company targets by proactively progressing cases i

Case Managers are the face of public service at the frontline. New Case Managers will be required to travel and stay away from home during parts of their initial 12-week training period. Managing a busy caseload across multiple systems while keeping accurate notes.

Leicestershire County Council is seeking a SENA Case Manager to manage a caseload of children and young people with SEND.

Ministry of Social Development in New Zealand is recruiting Case Managers to be the face of public service at the frontline. This role requires high integrity, initiative, and self-management as you balance empathy with policy while handling a busy caseload across multiple systems.

You will be the backbone of the mortgage application process, handling case management and providing timely client updates.

The post holder will deliver high-quality, person-centred case management services to adults with care and support needs, their carers, and families.

We are keen to here from Registered Mental Health Nurses (RMN), Registered Learning Disability Nurses (RNLD), Occupational Therapists (OT) and Social Workers who have experience working with complex mental health needs, autism and learning disabilitiesAbout the job As our Clinical Case Manager, you

Allscreens Nationwide Ltd in the United Kingdom is seeking an Office Administrator to support our mortgage and protection teams.You will answer calls, manage messages, and handle client communications throughout the loan process.The role focuses on processing applications, coordinating documents wit

Leicestershire County Council is seeking a Youth Justice Case Manager for the Link Project in the Leicestershire Youth and Justice service.

Howden Group Holdings is seeking a proactive Case Manager to support the Protection team. The ideal candidate offers strong organisational skills, clear communication, discretion, and attention to detail, with experience in case management.

Connect Executive Search Group is seeking a Registered Children’s Nurse to serve as Complex Care Case Manager in the North East. This full-time, permanent role offers clinical oversight across a specialist caseload with a salary of up to £50,000.

As a Case Manager, you’ll play a vital role in helping reduce harm, improve victim safety and create lasting change for individuals, families and communities. As a Drive Case Manager, you will work intensively with high-risk perpetrators of domestic abuse for up to 12 months, supporting them to re

Registered Children’s Nurse - Complex Care Case Manager. Do you have experience managing complex care packages and the confidence to provide clinical oversight across a specialist caseload? If so, this may be the perfect opportunity for you!.

You will support employees, managers and stakeholders with payroll and people-related enquiries, managing a portfolio of cases from receipt to resolution. You will log, prioritise and investigate cases, ensure GDPR compliance, maintain accurate records and deliver timely,. Expleo Group is seeking a

Ringwood Specialist Lending is seeking a 1st Charge Mortgage Case Manager to process 1st charge residential and BTL enquiries from initial contact to completion.

You will liaise with lenders and clients, support mortgage advisers and directors, and help move cases from application through to completion.

Work closely with the Clinical Lead and Case Managers to oversee complex care packages and ensure exceptional client outcomes. As the Registered Manager, you will lead the safe, compliant and high-quality delivery of services, ensuring full adherence to CQC (Care Quality Commission), standards and r

We seek a Specialist Case Manager to assess needs holistically and drive maximal recovery, across neurological and complex injuries. HCML is a leading UK provider of rehabilitation and case management services, recognised for wellbeing and employee development. You will manage caseloads from referra

Life Without Barriers is seeking a Case Manager to support homeless or at-risk young people across Somerset & Lockyer regions. You will manage a caseload, help clients set practical goals and access housing, education, and health services.

AJ Case Management is seeking a Registered Manager to lead safe, compliant, high-quality service delivery in line with CQC standards.

Sefton MBC is seeking a Social Care Qualified Youth Justice Case Manager to join their Youth Justice Service in Bootle, Merseyside.

Reflectivepractice in Cambridgeshire is seeking a Drive Case Manager to work with high-risk perpetrators of domestic abuse for up to 12 months, supporting behavioural change and accountability using the Drive 'Support–Disrupt' approach. You will collaborate with IDVAs and safeguarding partners, de

Talent Sure Recruitment Limited is partnering with a Portsmouth-based firm to recruit a Customer Service - Case Manager. The role involves handling client enquiries, managing active cases, and delivering high-quality support in a professional office setting.

WMJobs is seeking a Case Manager to deliver interventions across Warwickshire as part of the Drive Project.

To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will wor

Key Responsibilities: To proactively manage a caseload of rehabilitation clients or clients requiring complex care from referral and assessment through active case management to case closure within an agreed geographical location. Job title: Specialist Rehabilitation Case Manager Location: North-wes

Key Accountabilities Engage with relevant stakeholders both internally and externally in order to obtain information to progress cases to completion Monitor and manage upcoming expiration of documents and offers Update all relevant systems to maintain management information Ensure that all mortgage

Job title: Case Manager Location: Tewkesbury Salary: £28-30k Status: Full-time, permanent Purpose of Role: To deliver case management though the identification of possible reasons for ill health or injury and considering the most appropriate intervention needed to reduce the risk of employee being