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  • Sales & Reservations Executive
    Sales & Reservations Executive
    3 hours ago
    £28000 yearly
    Full-time
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We are hiring a Sales and Reservations Executive to manage the reservations for Incipio Group. As a Sales and Reservation Executive, you'll be responsible for supporting the smooth and efficient running of the reservations and sales function of the business. You will be responsible for responding to reservation enquiries via telephone and email, communicating with the venue regarding bookings, cancellations and special requests, and providing exceptional service to all guests you come into contact with. **What you'll be doing: ++ Enquiries++ Efficiently respond to reservation enquiries via telephone and email Ensure all group telephone calls are managed politely and efficiently, ascertaining, and accurately meeting the caller's needs. Manage booking cancellations and reconfirmations. Working and co-operating with colleagues to always enhance the guest experience. Follow the correct procedure for confirming bookings, including deposits, card details, pre orders of food and drink, issuing terms and conditions. Provide accurate information regarding venue product offering (menus, packages, terms, and conditions) so as best to inform the guest and guide them to a suitable package, upselling at all points. Understands that the guest experience begins at enquiry and ensures all guests are dealt with in line with service standards of Incipio Group's policies and procedures. Have key knowledge of the products available, events being advertised and how to accommodate dietary requirements. ++Proactive Sales++ Support the Sales & Reservations Manager and wider team with proactive sales initiatives. Calling potential guests through warm leads from our website. Always going the extra mile and ensuring we always use our insight to produce more sales. Take and process orders in an accurate manner. Managing call backs and potential sales. Identifying and communicating all sales leads of large bookings to the Group Sales & Reservations Manager. Be motivated and proven to maximise selling opportunities by adding guest value at every opportunity, promoting the venue facilities. Conduct local business outreach programs, proactively contacting local businesses to invite into the venues. Maximise and grow the pre-booked sales of the venue through pro-active methods and the conversion of incoming enquiries. Co-operate with other departments to create an exceptional guest experience and build strong, comprehensive sales programs. To develop relationships with local clients, guests and direct to ensure a strong base of new and regular repeat business. Ensure that cross-selling is implemented to maximise sales opportunities for the group. Achieve your inbound and outbound sales targets ++Communication++ Resolve guest issues quickly and decisively. Collaborate with General Managers and on-site management teams including Head Chefs to ensure that you have a full understanding of venue requirements. ++What'll make you a great fit:++ Previous experience working with restaurant booking platforms such as Design My Night & Open Table Experience working in hospitality, with large pre orders and private dinings Outstanding attention to detail Excellent leadership skills, and the ability to motivate others Strong financial awareness and commercial acumen Strong communication skills Great enthusiasm with a can-do attitude BENEFITS + BEST BITS Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service

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  • 1-to-1 Salon Assistant & Graduate Stylist | Private Studio, Notting Hill
    1-to-1 Salon Assistant & Graduate Stylist | Private Studio, Notting Hill
    5 days ago
    £12 hourly
    Full-time
    London

    1-on-1 Salon Assistant & Graduate Stylist | Private Studio, Notting Hill Looking to fast-track your skills in bespoke coloring and luxury hair design? An exceptional opportunity has opened for a dedicated, passionate Salon Assistant to work directly alongside me in an intimate, high-end private studio in Notting Hill. This is a unique, hands-on role where you will receive intensive 1-on-1 mentorship in advanced color techniques, glossing, and high-touch client care. You won't be lost in the crowd of a busy commercial salon—you will be an essential part of an exclusive studio environment. What You’ll Gain: • Direct, daily mentorship in bespoke colouring and premium finishing techniques., • Exposure to high-profile clients in a discreet, luxury setting., • Clear pathway for skill progression and hands-on styling development. What The Role Entails: • Providing elevated basin experiences (shampooing, treatments, glosses/toners) and blow-drying support., • Maintaining an immaculate studio environment—taking pride in seamless station setup, colour bowl prep, and fresh towel rotation., • Ensuring every client feels comfortable and cared for from arrival to departure. About You: • Prior experience is not a must, but drive and willingness to learn is essential., • High attention to detail with a natural eye for aesthetic cleanliness., • Professional, warm, and discreet with a strong desire to learn top-tier techniques. Full time: 40 hours / Week Base pay: £500 / Week (dependent on hour/age agreement.) 100% Client Tips: You keep all personal cash and card tips. Perks: • Snacks and unlimited specialty coffee, tea, matcha provided., • 1-on-1 Education: Shadowing, technique development, hands on training., • Product Discounts. Access to professional hair care at trade price.

    Immediate start!
    No experience
    Easy apply
  • Bartender Needed TONIGHT 01/08/26 - Paid Trial
    Bartender Needed TONIGHT 01/08/26 - Paid Trial
    27 days ago
    £14 hourly
    Part-time
    Elephant and Castle, London

    Experienced Bartender needed TONIGHT for a busy Latin nightclub. This is a paid trial shift with the opportunity for regular weekend work for the right person. Shift: TONIGHT FRIDAY 01/08/26 23:30 - 4:30AM Arrival for briefing: 23:15 Pay: £14 per hour Keep your tips Regular weekend work available for strong performers About us: We are a premium, high-energy Latin nightclub and sports bar. The venue is fast, busy, fun and customer-focused. Our bartenders play an important role in creating an amazing guest experience while keeping the bar fast, organised and commercially successful. We are looking for someone who is: • An experienced bartender, • Fast and accurate under pressure, • Friendly and confident with customers, • Reliable and punctual, • Proactive, • Calm during busy service, • Comfortable working late nights, • Confident taking card and cash payments, • Able to upsell naturally without being pushy, • Able to work well with the Head Bartender, barbacks and wider team, • Able to maintain excellent service even when the bar is extremely busy Duties include: • Serving drinks quickly and accurately, • Preparing spirits, mixers, shots, beers and standard bar orders, • Taking payments correctly, • Upselling doubles, shots, premium spirits and other suitable options, • Acknowledging and engaging customers while managing busy queues, • Keeping the bar clean, organised and fully operationa, • Communicating stock, ice, glassware and replenishment needs to the barback, • Following approved measures, pricing and drink preparation standards, • Reporting spillages, breakages, shortages and wastage, • Supporting responsible alcohol service, • Escalating intoxication, safety or customer concerns to the Head Bartender or Duty Manager, • Helping with bar close-down at the end of the night Experience: Direct bartending experience is essential. Busy bar, nightclub, cocktail bar, events or high-volume hospitality experience is strongly preferred. You must be confident working independently behind the bar without needing basic bartender training during the shift. Requirements: • Must be 18+, • Must have the right to work in the UK, • Must have recent direct bartending experience, • Must be available TONIGHT 01/08/26, • Must be able to arrive by 23:15, • Must be available to work until 4:30AM, • Must be comfortable working quickly in a busy nightclub environment, • Must provide valid right-to-work documents or a share code, • Must wear smart black, nightclub-presentable clothing Please only apply if you have genuine bartending experience and can definitely work tomorrow.

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  • HGV Class 2 Driver
    HGV Class 2 Driver
    28 days ago
    £18–£24 hourly
    Full-time
    Dartford

    Class 1 / Class 2 HGV Crane (HIAB) Driver Location: erith Position: Full-Time, Permanent Salary: tbc Hours: Monday to Friday 10 hour days Start time varies depending on site location occasional Saturday overtime available About the Role We are an established, growing business looking for a reliable, professional, and highly skilled HGV Crane (HIAB) Driver to operate our newly acquired, modern DAF multi-axle rigid flatbed with a heavy-duty crane. This is a fantastic opportunity for a dedicated operator who takes pride in their vehicle. You will be responsible for transporting, loading, and unloading a variety of heavy goods [e.g., plant, construction materials, containers] safely and efficiently across [Insert Region, e.g., London and the South East]. Key Responsibilities Safely operating a multi-axle DAF rigid flatbed lorry. Utilising the lorry-mounted crane (HIAB) for complex loading and unloading operations in accordance with safety regulations. Conducting thorough daily vehicle defect checks and securing all loads (strapping, chaining) perfectly. Representing the company professionally on customer sites, ensuring excellent customer service. Adhering strictly to EU drivers' hours, working time directives, and site safety rules. What We Are Looking For Licence: Valid UK HGV Class 1 (Category CE) or Class 2 (Category C) licence with no more than 6 penalty points (No DR/DD/IN codes for insurance purposes). Qualifications: Valid ALLMI or ITSSAR lorry loader certificate (Remote control hook experience is a distinct advantage but training can be given). Cards: Up-to-date Driver CPC qualification card and Digital Tachograph card. Experience: Minimum [e.g., 1–2 years] of experience operating heavy rigid commercial vehicles and lorry-mounted cranes. Attitude: A professional, safety-first mindset with great communication skills and an eye for vehicle cleanliness and upkeep. What We Offer Premium Fleet: Regular drive of a high-spec, well-maintained modern DAF lorry. Competitive Pay: Generous hourly rate with paid overtime and weekly pay.

    Immediate start!
    No experience
    Easy apply
  • Bartender / Barista (F&B Assistant)
    Bartender / Barista (F&B Assistant)
    2 months ago
    £13 hourly
    Full-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

    Immediate start!
    Easy apply