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hackajob is collaborating with Perk to connect them with exceptional professionals for this role. \n About Us \n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. \n We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. \n Visit www.perk.com to learn more. \n About the Role \n We are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven. \n The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients. \n You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like \n\n • \n Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers \n • \n Acting as a trusted advisor, not just a booking agent \n • \n Managing highly complex, often last-minute travel changes with calm professionalism \n • \n Consistently achieving strong CSAT while meeting productivity and efficiency expectations \n • \n Demonstrating excellent ownership, judgement, and accountability in every interaction \n\n What You’ll Do \n\n • \n End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests \n • \n Providing expert recommendations aligned to traveller preferences, company policy, and duty of care \n • \n Handling urgent and high-impact travel disruptions with speed, empathy, and precision \n • \n Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment \n • \n Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence \n • \n Building long-term relationships with Executive travellers through consistent, high-quality service \n • \n Collaborating closely with peers to maintain a high-performance, elite service culture \n\n What We’re Looking For \n Essential: \n\n • \n Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar) \n • \n GDS experience (Amadeus, Sabre, Galileo or similar) \n • \n Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT \n • \n Exceptional communication skills with a polished, confident, and discreet style \n • \n Ability to remain calm, decisive, and solutions-focused in high-pressure situations \n • \n Strong organisational skills and attention to detail \n\n Desirable: \n\n • \n Experience supporting senior stakeholders, C-suite, or high-net-worth individuals \n • \n Exposure to out-of-hours, follow-the-sun, or on-call travel support models \n\n Personal Attributes \n\n • \n Naturally service-oriented with a strong hospitality mindset \n • \n High emotional intelligence and sound judgement \n • \n Comfortable working autonomously and taking full ownership \n • \n Resilient, adaptable, and confident handling ambiguity \n • \n Commercially aware and performance-driven without compromising service quality \n\n What we offer \n\n • \n Receive competitive compensation and equity ownership in Perk \n • \n Rest and recharge with 25 days of annual leave plus bank holidays \n • \n Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex \n • \n Plan for your future with our qualifying earnings company pension plan with Aviva \n • \n Know that your loved ones are protected financially through your Life Insurance if the worst were to happen \n • \n Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence \n • \n Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus \n • \n Join our unforgettable Perk events, including our spectacular annual summer party \n • \n Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones \n • \n Focus on your family with 12-16 weeks’ paid parental leave \n • \n Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes \n • \n Broaden your horizons with up to 20 "Work from Anywhere" days per year \n • \n Stay savvy with access to a wide variety of discounts and rewards \n • \n Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years \n • \n Let us help you move to one of our hubs with relocation support \n\n Interview Process \n Talent Acquisition Interview - 30mins Virtual \n Hiring Manager interview - 90 min Virtual or IRL depending on your location \n Final interview - 30mins virtual AI at Perk \n AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. \n We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. \n We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. \n How We Work \n At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. \n For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. \n Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. \n Protect Yourself from Recruitment Scams \n All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. \n #LI-Hybrid

hackajob is collaborating with Perk to connect them with exceptional professionals for this role. \n About Us \n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. \n We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. \n Visit www.perk.com to learn more. \n About the Role \n We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. \n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n What You’ll Do \n\n • \n Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction. \n • \n Support and engage with our customers with their global business travel requirements \n • \n Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues. \n • \n Exceed customer expectations e when managing bookings, queries and requests. \n • \n Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate \n • \n Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! \n\n We are looking for people who \n\n • \n Have great communication skills, fluency in English, both written and spoken is essential. \n • \n Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude. \n • \n Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed. \n • \n Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily. \n • \n Are great problem solvers. Since we don’t always have immediate answers, you should relish the process of discovering them. \n • \n Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction. \n • \n Embody our values, add to our company culture and are passionate about travel. \n • \n Are comfortable with an office based environment and have shift flexibility. \n\n What We’re Looking For \n\n • \n Native or fluent level of English. \n • \n Experience in a customer facing role whether that be retail or call centre environment. \n • \n Experience supporting customers via email, live chat, and phone are a benefit. \n • \n Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit. \n\n What we offer \n\n • \n Receive competitive compensation and equity ownership in Perk \n • \n Perk offer the real living wage for this role \n • \n Rest and recharge with 25 days of annual leave plus bank holidays \n • \n Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex \n • \n Plan for your future with our qualifying earnings company pension plan with Aviva \n • \n Know that your loved ones are protected financially through your Life Insurance if the worst were to happen \n • \n Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence \n • \n Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus \n • \n Join our unforgettable Perk events, including our spectacular annual summer party \n • \n Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones \n • \n Focus on your family with 12-16 weeks’ paid parental leave \n • \n Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes \n • \n Broaden your horizons with up to 20 "Work from Anywhere" days per year \n • \n Stay savvy with access to a wide variety of discounts and rewards \n • \n Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years \n • \n Let us help you move to one of our hubs with relocation support \n\n Working Hours & Conditions \n\n • \n Hybrid working Office based in our Birmingham City Centre \n • \n Working hours are on a rotational basis between 8am - 7pm \n • \n Weekly working hours will be 37.5 \n • \n 1 weekend in 7 required, with advance notice always given. \n\n Interview Process \n Talent Acquisition Interview - 30mins Virtual \n Team lead and Team manager interview - 90 min IRL \n Final interview - 30mins virtual AI at Perk \n AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. \n We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. \n We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. \n How We Work \n At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. \n For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. \n Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. \n Protect Yourself from Recruitment Scams \n All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. \n #LI-Hybrid

hackajob is collaborating with Perk to connect them with exceptional professionals for this role. \n About Us \n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. \n We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. \n Visit www.perk.com to learn more. \n About the Role \n We are seeking dedicated Customer Experience Advisor that are passionate about enhancing the experience of business travelers. \n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n What You’ll Do \n\n • \n Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction. \n • \n Support and engage with our customers with their global business travel requirements \n • \n Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues. \n • \n Exceed customer expectations e when managing bookings, queries and requests. \n • \n Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate \n • \n Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! \n\n We are looking for people who \n\n • \n Have great communication skills, fluency in English, both written and spoken is essential. \n • \n Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude. \n • \n Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed. \n • \n Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily. \n • \n Are great problem solvers. Since we don’t always have immediate answers, you should relish the process of discovering them. \n • \n Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction. \n • \n Embody our values, add to our company culture and are passionate about travel. \n • \n Are comfortable with an office based environment and have shift flexibility. \n\n What We’re Looking For \n\n • \n Native or fluent level of English. \n • \n Experience in a customer facing role whether that be retail or call centre environment. \n • \n Experience supporting customers via email, live chat, and phone are a benefit. \n • \n Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit. \n\n What we offer \n\n • \n Receive competitive compensation and equity ownership in Perk \n • \n Perk offer the real living wage for this role \n • \n Rest and recharge with 25 days of annual leave plus bank holidays \n • \n Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex \n • \n Plan for your future with our qualifying earnings company pension plan with Aviva \n • \n Know that your loved ones are protected financially through your Life Insurance if the worst were to happen \n • \n Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence \n • \n Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus \n • \n Join our unforgettable Perk events, including our spectacular annual summer party \n • \n Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones \n • \n Focus on your family with 12-16 weeks’ paid parental leave \n • \n Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes \n • \n Broaden your horizons with up to 20 "Work from Anywhere" days per year \n • \n Stay savvy with access to a wide variety of discounts and rewards \n • \n Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years \n • \n Let us help you move to one of our hubs with relocation support \n\n Working Hours & Conditions \n\n • \n Based at our Birmingham City Centre office 3 days per week, with the flexibility to work from home for the remaining 2 days once you're fully onboarded. \n • \n Working hours are on a rotational basis between 8am - 7pm \n • \n Weekly working hours will be 37.5 \n • \n 1 weekend in 7 required, with advance notice always given. \n\n Interview Process \n Talent Acquisition Interview - 30mins Virtual \n Team lead and Team manager interview - 90 min IRL \n Final interview - 30mins virtual \n AI at Perk \n AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. \n We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. \n We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. \n How We Work \n At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. \n For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. \n Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. \n Protect Yourself from Recruitment Scams \n All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. \n #LI-Hybrid

hackajob is collaborating with Perk to connect them with exceptional professionals for this role. \n About Us \n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. \n We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team. \n Visit www.perk.com to learn more. \n About the role \n We are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven. \n The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients. \n You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. \n What Success Looks Like \n\n • \n Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers \n • \n Acting as a trusted advisor, not just a booking agent \n • \n Managing highly complex, often last-minute travel changes with calm professionalism \n • \n Consistently achieving strong CSAT while meeting productivity and efficiency expectations \n • \n Demonstrating excellent ownership, judgement, and accountability in every interaction \n\n What You’ll Do \n\n • \n End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests \n • \n Providing expert recommendations aligned to traveller preferences, company policy, and duty of care \n • \n Handling urgent and high-impact travel disruptions with speed, empathy, and precision \n • \n Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment \n • \n Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence \n • \n Building long-term relationships with Executive travellers through consistent, high-quality service \n • \n Collaborating closely with peers to maintain a high-performance, elite service culture \n\n What We’re Looking For \n Essential: \n\n • \n Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar) \n • \n GDS experience (Amadeus, Sabre, Galileo or similar) \n • \n Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT \n • \n Exceptional communication skills with a polished, confident, and discreet style \n • \n Ability to remain calm, decisive, and solutions-focused in high-pressure situations \n • \n Strong organisational skills and attention to detail \n\n Desirable: \n\n • \n Experience supporting senior stakeholders, C-suite, or high-net-worth individuals \n • \n Exposure to out-of-hours, follow-the-sun, or on-call travel support models \n\n Personal Attributes \n\n • \n Naturally service-oriented with a strong hospitality mindset \n • \n High emotional intelligence and sound judgement \n • \n Comfortable working autonomously and taking full ownership \n • \n Resilient, adaptable, and confident handling ambiguity \n • \n Commercially aware and performance-driven without compromising service quality \n\n What we offer \n\n • \n Receive competitive compensation and equity ownership in Perk \n • \n Rest and recharge with 25 days of annual leave plus bank holidays \n • \n Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex \n • \n Plan for your future with our qualifying earnings company pension plan with Aviva \n • \n Know that your loved ones are protected financially through your Life Insurance if the worst were to happen \n • \n Rest assured that you’re covered by income protection in case you experience a long-term sickness or absence \n • \n Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus \n • \n Join our unforgettable Perk events, including our spectacular annual summer party \n • \n Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones \n • \n Focus on your family with 12-16 weeks’ paid parental leave \n • \n Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes \n • \n Broaden your horizons with up to 20 "Work from Anywhere" days per year \n • \n Stay savvy with access to a wide variety of discounts and rewards \n • \n Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years \n • \n Let us help you move to one of our hubs with relocation support \n\n Interview Process \n Talent Acquisition Interview - 30mins Virtual \n Hiring Manager interview - 90 min Virtual or IRL depending on your location \n Values interview - 30mins virtual AI at Perk \n AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. \n We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. \n We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. \n How We Work \n At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. \n For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. \n Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. \n Protect Yourself from Recruitment Scams \n All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. \n #LI-Hybrid

OverviewAn opportunity is now open for an established Surveyor, Senior Surveyor, Associate or Senior Associate (MRICS and RICS Registered) Valuation Surveyor to join our thriving, growing and collaborative National Valuation Team in West Midlands. This position has opened due to the number of client instructions we have received in the last few months. Level: Surveyor, Senior Surveyor, Associate or Senior Associate. Location: West Midlands metropolitan county and wider West Midlands region including the border counties of Staffordshire, Worcestershire and Warwickshire. Our office covering the West Midlands is based in Birmingham City Centre. Work Pattern: Remote or Hybrid options available, permanent, full-time but we are happy to consider flexible working approaches for this role. This is a field-based role. Team: National Valuation Team, Red-Book Valuations. You will be joining a National Team that covers England, Wales and Scotland. Salary: Competitive Salary + Bonus + Employee Benefits Package.About the role You will have a key role in delivering Red Book-compliant valuations for loan security purposes on commercial, residential, (owner occupied and investment) as well as commercial and residential development schemes. We undertake valuations on a diverse portfolio of commercial as well as residential property giving you the variety and scope to keep your work engaging and high-impact. You will have the opportunity to contribute to larger portfolio valuations and benefit from the shared knowledge of specialists across the UK.This opportunity would suit someone who is a MRICS Chartered Surveyor and a RICS Registered Valuer to carry out Red Book valuations including those for secured loan purposes acting for High Street banks as well as National Lenders. We provide valuation advice on a national basis on specialist properties, including trade related as well as the leisure and care sectors.We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you.What you’ll be doing Carrying out Red Book valuations of commercial and residential properties for secured lending and accounting purposes.Fee Earner – maximise fee income.Maximising efficiency and optimising the profitability of work for the team.Supporting the team in providing high quality valuation advice to a wide range of clients.Helping to secure business opportunities from client development for the company.Qualifications & ExperienceTo be successful you must have the following: MRICS/FRICS qualified and RICS Registered Valuer status essential. 2 years PQE valuation experience. Those close to this criteria would be considered.Full driving licence and access to a car.Interview Process An initial 10-15 minute confidential call about the role with the recruiter Naomi Corcoran. Followed by a one stage interview with the Valuation Faculty Head. Why join Bruton Knowles Bruton Knowles is an independently-owned national property consultancy with 15 hubs across the UK. Our large multi-disciplinary team is highly experienced in sales and purchase, valuation, leasing and strategy across urban and rural property sectors with specialist expertise in the areas of commercial, transport, utilities and public sector. Here at Bruton Knowles we are proud of our: Established Reputation – you will join a highly regarded independent consultancy known for delivering best-in-class valuation advice.Strong Client Portfolio - Inherit and build upon relationships with lenders, investors, developers, and private clients.Professional Growth - Work closely with senior stakeholders and gain exposure to major valuation projects across the UK Collaborative Culture - Be part of a multidisciplinary company where cross-referrals and team collaboration are actively encouraged.Flexible Working - Enjoy hybrid working and a healthy work-life balance with a trusted, people-first business.What’s on offerBonus. Discretionary annual bonus and annual pay review.Time off to recharge. 25 days holiday plus bank holidays.Financial Security. Competitive rates for private healthcare, income protection, and life cover.Pension and Retirement Support. Contributions through the Royal London Pension Scheme.Flexible Working. Our #WorkYourWay policy enables you to balance professional commitments with personal priorities.Wellbeing Support. Comprehensive Medicash plans, virtual GP services, Health and Wellbeing apps, discounted gym memberships, and confidential counselling.Discount and Saving App. Receive discounts on recreational activities, dining, electrical products and much more.Professional and Personal Development. Access to development programmes through our online training portal, academic courses, and paid professional body subscriptions.At Bruton Knowles we are an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.Please note, we are unable to provide employment sponsorship to candidates.Job SummaryID: 2025-1594# of Openings: 1

Technical Lead Hybrid – Solihull, B91 3QJFull Time, Permanent Band 4/ Circa 65,000 Security Clearance – Eligibility to achieve & maintain BPSS clearance Here at Serco, we’re looking for a Technical Lead to join our Collaboration Services team, providing technical leadership and administration across our Microsoft 365 estate.This is an exciting opportunity for an experienced Microsoft 365 specialist to take ownership of critical identity and collaboration services, providing technical leadership, operational support, and strategic guidance across a complex enterprise environment.Reporting to the Collaboration Standard Service Manager, you will act as a senior technical authority and escalation point within the team, helping to shape the future direction of our Microsoft 365 platforms while ensuring the stability, security, and performance of existing services.As Technical Lead, you will be responsible for the administration, support, design, and continual improvement of Microsoft 365 services across Serco's UK and European tenants. While the core focus of the role is Microsoft Entra External ID (B2C), you will be expected to operate across the wider Microsoft 365 ecosystem, providing SME-level expertise and maintaining a strong understanding of how services interact across the stack.You will play a key role in supporting existing B2C platforms, driving the adoption of B2B capabilities, and contributing to future projects and service developments as they are introduced into the environment.The role is predominantly remote, with minimal requirement for on-site attendance and no regular client-facing responsibilities.As part of this you’ll:Provide technical leadership and administration support for Microsoft 365 and Entra services across UK and European tenants.Act as the technical SME for Microsoft Entra External ID (B2C) services and associated Azure identity technologies.Support and develop Microsoft Entra B2B collaboration capabilities as part of the organisation's strategic roadmap.Administer and maintain Entra ID, Entra Connect, Exchange Online, Hybrid Exchange, Intune, Enterprise Applications, App Registrations, Conditional Access Policies, MFA, SSO, and related services.Oversee tenant configurations, security policies, governance controls, and platform settings.Lead technical investigations and provide escalation support for complex incidents and service issues.Work closely with Service Delivery, Operations, Engineering teams, Microsoft, and third-party suppliers to resolve issues and improve service performance.Develop and maintain technical documentation, service architecture, standards, and operational procedures.Ensure services meet agreed service levels and performance targets.Monitor Microsoft roadmaps and emerging technologies to identify opportunities for service improvement.Provide mentoring, coaching, and technical guidance to junior team members.Support service transition activities and future platform enhancements.What you’ll need to do the role:You will be a highly experienced Microsoft 365 professional with deep technical expertise in identity and access management technologies, combined with strong technical leadership and stakeholder management skills.You will be comfortable working across the wider Microsoft 365 stack while serving as a subject matter expert for Entra External ID (B2C) services.Extensive hands-on experience administering, supporting, troubleshooting, and deploying Microsoft Entra External ID (B2C) solutions.Strong experience with Microsoft Entra B2B collaboration technologies.SME-level knowledge of the Microsoft 365 ecosystem with a broad understanding of how services integrate and operate together.Minimum four years' experience supporting enterprise Microsoft 365 environments.Strong knowledge of: Microsoft Entra ID, Exchange Online and Hybrid Exchange, Intune, SharePoint Online, Microsoft Purview, Enterprise Applications and App Registrations, Conditional Access and MFA and SSO technologies.Experience analysing logs and diagnostic data to identify root causes and resolve complex technical issues.Experience working within large-scale enterprise environments.Strong documentation, architecture, and service design skills.Excellent communication and interpersonal skills.Proven ability to manage technical escalations and work effectively under pressure.Experience mentoring and supporting junior engineers.Experience with Google Workspace administration and integration – desirableExperience supporting Apple/macOS and iOS device estates – desirableExposure to large-scale identity transformation programmes – desirableMicrosoft certifications relevant to Entra, Azure, or Microsoft 365 technologies – desirableThis role may require participation in an on-call rota supporting Priority 1 business-critical incidents.Eligibility to obtain and maintain BPSS clearance.Why Serco:Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.What we offer:Flexible working consideredPension – 6%Chance to contribute to innovation in the public servicesA company passionate about diversity and inclusionSerco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.A safe and supportive culture.About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.Job SummaryJob number: 309952Date posted : 2026-06-30Profession: Corporate Operations and ICTEmployment type: Full TimeType: both

Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do:UK & Ireland's premier AWS, Microsoft & Oracle partner3300+ strong, 350/300m revenue business10+ years as a Great Place to Work in Ireland & UKBest Workplace for Women in the UK & Ireland by GPTWBest Workplace for Wellbeing in the UK by GPTWWe’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you.Job DescriptionEligibility for Security Clearance is an essential part of this role, please do not apply if you are not eligible as you will not be considered.Design, develop, and implement Power Platform and D365 solutions based on established patterns and best practices, working with delivery teams and directly with customers. Contribute to driving cloud adoption and delivering innovative solutions, leveraging AI and low-code technologies. Working as part of a team in mainly Agile delivered projects, you will be part of a collaboration, adaptability, and problem-solving will be essential.Key Responsibilities:Build solutions using Power Apps (Canvas, Model-Driven, Power Pages), Power Automate, and Dataverse.Deliver customised and out-of-the-box D365 CE solutions.Work on diverse projects involving Power Pages, Power Virtual Agents, and integrations with other systems.Collaborate with Agile delivery teams and contribute to CI/CD pipelines.Provide technical advice and support for customer success. This role offers the chance to expand your expertise in Power Platform and D365 solutions. You'll work on diverse projects, from implementing out-of-the-box D365 CE applications to creating tailored Power Platform solutions, including Power Pages and AI-driven innovations using Copilot. Our varied customer base includes organisations at different stages of their low-code journey, providing opportunities to deliver impactful and customised experiences. As a member of the MS Applications capability, you will have the opportunity to be part of a larger team and expand your knowledge and experience.QualificationsEssentialProficiency with Microsoft Dataverse and model-driven apps.Strong communication and customer engagement skills.Agile methodology experience.Eligibility for UK Security Clearance.Certifications (PL-900, PL-400, MB-910)DesirableD365 CE application configuration experiencePower Virtual Agents experience or embedding copilot tools for users within solutions.Experience of Power Platform Centre of Excellence (CoE) and governing/monitoring environmentsExperience with Azure DevOps and CI/CD.Experience developing and deploying Microsoft Teams AppsExperience with Azure DevOps (or similar tools) for CI/CD and backlog/progress trackingBroader Microsoft 365 tools (Teams, SharePoint, Power BI).Experience integrating Power Apps solutions with APIs or third-party solutionsKnowledge of Azure PaaS, APIs, and integration services.Development experience (.NET, C#, TypeScript).Additional InformationAt Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profitsStrong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programmeFlexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balanceFinancial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount schemeEmployee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policiesEducational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red HatReward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.And many more exciting benefits… drop us a note to find out more.Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially.SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services

Your new companyHays are recruiting on behalf of a leading multidisciplinary engineering consultancy for an Intermediate or Senior Electrical Design Engineer to join their Birmingham office.Our client has an outstanding reputation within the built environment sector and delivers innovative engineering solutions across some of the UK's most complex and high-profile developments. With a well-established Birmingham team supported by dedicated BIM specialists and a broad range of in-house technical expertise, they offer engineers the opportunity to work on diverse and challenging projects while receiving excellent support for professional development and Chartership. [hoarelea.com], [hoarelea.com]Projects span a variety of sectors including: \n\n • Prisons and custodial facilities\n, • Data centres\n, • Commercial developments\n, • Residential schemes\n, • Healthcare facilities\n\n This is an excellent opportunity for an ambitious Electrical Design Engineer looking to develop their technical expertise and progress within a highly respected consultancy environment.Your new roleAs an Intermediate or Senior Electrical Design Engineer, you will play a key role in the design and delivery of electrical building services solutions across a range of projects.Working closely with Electrical, Mechanical and BIM teams, you'll be involved throughout the project lifecycle, from concept design through to construction support.Your responsibilities will include: \n\n • Designing electrical building services systems for a variety of sector-leading projects.\n, • Producing calculations, reports, specifications and technical documentation.\n, • Designing lighting, small power, power distribution, emergency lighting and associated electrical systems.\n, • Undertaking site surveys and attending project meetings.\n, • Coordinating designs through Revit and BIM workflows.\n, • Collaborating with multidisciplinary design teams and external stakeholders.\n, • Supporting project delivery to programme and budget requirements.\n, • Mentoring graduate and junior engineers where appropriate.\n\n What you'll need to succeedTo be successful in this role, you will have experience working within a building services consultancy environment and possess a strong understanding of electrical design principles.You will ideally have: \n\n • Experience as an Electrical Design Engineer within building services.\n, • Knowledge of current UK Building Regulations and British Standards.\n, • Experience working on projects within commercial, residential, healthcare, data centre or public sector environments.\n, • Proficiency with:\n, • Amtech\n, • Dialux\n, • Relux\n, • Revit\n, • Strong communication and coordination skills.\n, • The ability to work effectively within a multidisciplinary team.\n, • A desire to work towards or progress Chartership.\n\n For senior-level applicants, experience leading projects, mentoring engineers and managing client relationships would be advantageous.What you'll get in return \n\n • Competitive salary of £35,000 - £52,000, depending on experience.\n, • Hybrid working model with a minimum of two days per week in the Birmingham office.\n, • 9-day fortnight, providing additional work-life balance.\n, • 25 days annual leave plus bank holidays.\n, • Structured support towards Chartership and professional accreditation.\n, • Dedicated BIM team supporting project delivery.\n, • Exposure to complex, technically challenging and nationally significant projects.\n, • Clear progression opportunities within a growing and highly respected consultancy.\n, • Collaborative and supportive team culture.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Plumber / Pipefitter - Birmingham City Centre - £25 per hour - 4 weeks work. \n Working for a Mechanical contractor that designs, delivers and maintains mechanical systems including Heating, Cooling, Ventilation, Water, Drainage, BMS, Medical, Gases, Fit-out and Sprinklers. \n The project is for a very high profile commercial client in central Birmingham. First and second fix plumbing installation, copper up to 28mm and press fit, HDPE. \n \n Must have either a blue or gold card. Working on a very stringent and demanding site. \n Apply online or call James Sampson on \n --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

Your new companyHays are delighted to be supporting a large manufacturing company based in Birmingham City Centre. The company has an excellent reputation and offers great career benefits and hybrid working.Your new roleThe role reports directly to an experienced Finance Director and is a broad all-round role including monthly management accounts, budgets and forecasting. You will also be involved in variance analysis, overheads and costings.What you'll need to succeedWe are looking for an experienced Qualified or Part Qualified candidate, ideally with a background in manufacturing or similar, although consideration will be given to other sectors. Candidates will ideally have experience within larger organisations and a previous knowledge of SAP is beneficial. What you'll get in returnExcellent career progression, a salary up to £53000 and hybrid working.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

OUR IMPACTAcross Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers.YOUR IMPACTWe're looking for a Workforce Analyst to join our workforce team, reporting to the Workforce Manager. If you have worked in a contact centre environment and have strong understanding of contact centre metrics and real time monitoring, we want to hear from you.Our division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management.What you'll do:Real-Time & Intraday DeliveryLead real-time monitoring of schedule adherence, making quick, well-judged decisions to balance resource against call volumes and service levelsOwn the most complex intraday scenarios — peak periods, unexpected volume spikes, and outages — driving the response and coordinating with front-line teamsReview and monitor intraday performance, responding to fluctuations with timely real-time adjustmentsEnsure adherence to service level agreements through consistent live monitoringCommunicate real-time updates clearly to Team Leaders and management, and generate intraday performance updatesReporting & AnalysisProduce monthly reports on key performance metrics, including service levels, call volumes, agent productivity, and schedule adherenceInterpret trends in the data and make well-reasoned recommendations to improve operational efficiency and performanceProvide data-led insight to support the Workforce Managers planning and decision-makingScheduling & WFM SystemsCreate and optimise employee schedules to ensure effective coverage and compliance with business requirements, working alongside Team Leaders on shift distribution, break allocation, and vacation schedulesMaintain and update WFM software accurately with schedule changes and real-time adjustmentsTechnical LeadershipAct as a senior point of reference for the Workforce Specialists, sharing knowledge and best practiceSet the standard for real-time execution, quality, and consistency across the functionDeputise for the Workforce Manager when they are unavailableREQUIREMENTSExperience of working in a contact Centre environment with at least 1 year in a workforce or real-time monitoring role Good interpersonal skills and positive attitudeHigh attention to detail with strong organization and time management abilitiesAble to review and interpret data and make recommendations to drive business performance Exceptional communication and collaboration skillsAble to work independently in a team-oriented and fast paced environment with a passion to deliver exceptional service to customers.Experience with Verint Workforce systems desired but not essential.Comfortable being a point of reference and making quick informed decisionsStakeholder management and communication skillsBasic QualificationsMinimum of 1 years of workforce / real-time monitoring experience in a contact centreProficient in Microsoft ExcelFamiliarity with contact centre metrics such as AHT, ASA, and shrinkagePreferred QualificationsExperience with Verint Workforce systemsExperience in a retail banking environmentABOUT GOLDMAN SACHSAt Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group, Inc., 2025. All rights reserved.Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.Posting Date: 2026-07-16

Your new company A dynamic and growing SME operating within the Professional Services Industry with a strong reputation for customer service based in the Modern Birmingham City Centre with a vibrant and upbeat work culture. The business is growing quickly and is looking to hire a hands-on finance professional to run the day-to-day finance operations of the company. If the opportunity to make a real impact in an organisation and drive growth really excites you, then this is the role for you.Your new role Driving the running of the day-today finance function: managing all day-to-day transactionsComplete leadership of ledger management and operational cash flow monitoringHandling all accounts payable invoicesPrepare monthly management accountsBuild, analyse and distribute comprehensive sales analysis reportsPreparation of management accounts and commercial reporting of sales analysis reportsForecasting yearly budgetsSupport the Finance Director put together board packs and financial updates.Dealing with working out and submitting quarterly UK VAT returnsFull ownership of dealing with HMRC queriesLeading the preparation of year-end financial filesMaintaining HMRC payroll compliance What you'll need to succeed Fully qualified (ACCA/CIMA/ACA) preferred, Part qualifiedStrong UK VAT Technical KnowledgeMinimum 3 years in an SME background running a complete standalone daily finance function or similar experience within an accounting practice.Practical proficiency using Sage Line 50 and exposure to BI systems preferred.Strong capabilities using Excel for data extraction and analysisHighly motivated self-starter comfortable working with independenceWhat you'll get in return Competitive salaryFlexible working hoursHybrid working - 2 days at homeProfessional study support available for part-qualifiedWhat you need to do now If you are looking for an all-rounded finance role where you take ownership of your own work with clear career progression, please click 'Apply now' and submit your CV, or please contact us for a confidential discussion.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Want to take the next step in your travel career and lead the sales & operational performance of a successful tour operator's contact centre team? Are you a commercially driven Sales & Operations Manager who thrives on improving sales, performance, customer service and operational efficiency? Do you have the leadership skills to manage managers, drive accountability and take control when things don't go to plan? I am looking for an experienced Call Centre Operations Manager to join a successful Birmingham based tour operator, where you will take overall responsibility for the day-to-day operational performance of the business. From driving sales conversion and revenue performance through to overseeing after-sales, ticketing, customer service and operational support, this is a key leadership role with real influence across the business. \n \n THE JOB: \n • Taking overall responsibility for sales performance and operational delivery across the business. \n • Leading and managing Operational Department Managers, ensuring strong performance, accountability and engagement. \n • Driving sales conversion, productivity, revenue per call and overall commercial performance. \n • Monitoring daily, weekly and monthly KPIs, identifying performance gaps and implementing corrective action. \n • Overseeing Sales, After-Sales / Customer Service, Sales Support, Offline Support, Ticketing & Processing and Administration. \n • Ensuring smooth processes and effective handovers across the full customer journey, from initial enquiry through to post-sale support and ticketing. \n • Overseeing after-sales service and ticketing accuracy, ensuring issues are resolved efficiently and within agreed SLAs. \n • Reducing errors, delays, rework and customer complaints through strong performance management and process improvement. \n • Producing and analysing management reports covering sales performance, conversion, revenue, cancellations, amendments and year-on-year comparisons. \n • Using data and insight to identify opportunities for improvement and increase operational efficiency. \n • Acting as the senior operational lead during crises, including supplier failures, flight disruption, system outages and high-volume customer incidents. \n • Coordinating cross-departmental responses during operational incidents and ensuring clear communication throughout. \n • Overseeing operational recovery, including rebookings, refunds, ticketing amendments and the resolution of backlogs. \n • Conducting post-incident reviews and developing effective contingency and business continuity plans. \n • Ensuring systems, processes, website content, sales messaging and call routing remain accurate and effective. \n • Maintaining high standards of quality, regulatory compliance and GDPR across all operational departments. \n • Supporting the introduction of new products, initiatives and system changes. \n \n EXPERIENCE REQUIRED: \n To be successful in this role, you will have proven experience managing performance within a call-centre or contact-centre environment, ideally within travel or a tour operator environment. You will be a strong commercial leader with a proven track record of driving sales performance, conversion and operational efficiency. You will need to be confident managing managers, coaching and developing teams, analysing performance data and making informed decisions under pressure. Excellent problem-solving skills are essential, as is the ability to take ownership during operational crises and ensure the business continues to deliver for its customers. \n \n THE PACKAGE: \n You will receive a competitive salary circa £35k pa - £40k pa DOE. This is a fantastic opportunity to take a senior operational leadership role within a successful travel business, with the opportunity to make a genuine impact on sales performance, customer experience and the overall efficiency of the operation. \n \n INTERESTED: \n Please follow the instructions to apply, attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on 0121 450 9776 or claire@traveltraderecruitment.co.uk. Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities, so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants. \n

Veterinary Surgeon – Partner Opportunity (North East Birmingham) \n Average partner drawings c.£150,000 per annum + equity growth (uncapped) | Practice ownership | Full clinical & commercial support \n Own your practice. Lead your team. Keep doing what you love. \n \n Compass Associates is working in partnership with a nationally recognised, well-invested veterinary group to appoint a Veterinary Partner for a thriving small animal practice in North East Birmingham. \n This is more than a job move. It's the chance to become co-owner of your own practice — combining hands-on clinical leadership with genuine equity — while a dedicated central team takes care of the commercial, operational and strategic heavy lifting. You focus on your patients, your team and your community; your partner group backs you to grow the business. \n \n The practice is booked in for a full refurbishment and rebrand this year, so you're not inheriting someone else's finished project — you're stepping in at exactly the right moment to shape a modern, growing clinic and build something that's genuinely yours. \n Why this opportunity stands out \n \n Ownership made accessible. Buy in from a 10% deposit starting at £10,000, with the balance available on a deferred payment plan of up to 10 years. No bank loan required and no need to put personal assets on the line. \n \n Real, uncapped earnings. Partners benefit directly from the success they build, through profit share and equity growth — with average partner drawings around £150,000 per year and no ceiling on what a well-run, growing practice can deliver. \n \n Support that actually supports. Dedicated commercial, operational and marketing teams behind you — including a first-year marketing allowance to power the relaunch — and no management fees eating into your returns. \n \n A clear way out when you want one. A guaranteed exit opportunity every two years with clearly defined equity buy-back at a predetermined multiple, so you can plan your future with confidence and flexibility from day one. \n About the practice \n \n A well-established, well-equipped community practice with a strong local reputation, a loyal client base and a committed, multidisciplinary team of around 18 — including experienced vets, a strong nursing team, reception, veterinary care and admin support. Set over two floors on a busy main road within a large residential catchment, with dedicated client parking and easy access just 15 minutes from Birmingham city centre. \n With the refurbishment and reconfiguration planned this year, there's real scope to expand the clinical offering and take the site to the next level. \n \n Who we're looking for \n \n We're looking for a forward-thinking vet ready to lead — someone who wants the autonomy of running their own practice with the security and resources of a national group behind them. \n You'll likely be: \n\n • A confident clinical leader, comfortable guiding and developing an established multidisciplinary team (a strong GP vet ready to step up into leadership will be considered).\n, • Modern and forward-thinking in your clinical approach, with high standards of patient care.\n, • Genuinely motivated by growth — building something sustainable, not just maintaining the status quo.\n, • Excited by the idea of ownership, whether on your own or alongside a trusted colleague.\n\n Leadership qualifications or previous experience of practice turnaround or growth are welcomed but not essential — mindset, ambition and clinical credibility matter most, and full training, development and ongoing support are provided. \n \n Relocating or based overseas? We'd love to hear from you. Candidates from Australia, New Zealand, South Africa, the US and Canada are all encouraged to apply, with visa support available to make the move straightforward. \n \n How to apply \n \n This is a search handled exclusively by Compass Associates — the UK's award-winning healthcare recruitment specialist and Health Investor Recruitment / Executive Search Firm of the Year 2026. \n For a confidential, no-obligation conversation about the role, the practice and the partnership model, apply directly or contact: \n Stuart Cousins — Director, Compass Associates +44 (0) 2392 384 555 Book a confidential call: https://calendly.com/scousins-1/30min \n Compass Associates specialises in permanent and partner-level appointments across the private and independent healthcare and veterinary sectors. All enquiries are handled in the strictest confidence. \n

Job Title \n De-Looping Planner/Coordinator \n \n Salary \n Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. \n \n Location \n Tipton or Birmingham \n \n Our Company \n Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here. \n \n The Role \n The De-Looping Planner is responsible for managing and coordinating de-looping activities to ensure compliance with all relevant legislation and regulations. This role involves significant interaction with customers, internal and external stakeholders’ companies, local authorities, and internal teams to facilitate smooth operations and minimise disruptions cause by de-looping activities. \n \n Responsibilities \n\n • Liaise with customers via telephone, email and written form, to ensure they are fully aware of the works to be completed on their property\n, • Contact customers daily with updates regarding their complaints or enquiries, ensuring resolutions are achieved within the customer SLAs\n, • Book in meetings with surveyors, ensuring that times and dates are communicated to relevant parties\n, • Support surveyors with arranging their diaries, including meetings with the customer and client, ensuring all are arranged within the required SLAs\n, • Complete close out with customers to ensure standards for both them and the client have been met, and they are happy with the service provided\n, • Ensure all customer enquiries are responded to in a professional and timely manner\n, • Attend and participate in daily call with operations, to ensure works are on target, ensuring any updates are cascaded to relevant customers\n, • Chase operations for updates on all customer complaints/enquiries within the customer SLAs\n, • Update complaints from clients or customers via internal reporting systems\n, • Attend and participate in weekly performance meetings to be held with your line manager to discuss ay issues and any beneficial feedback\n, • Attend and participate in weekly meetings with surveyors, to ensure all works are on target for being achieved, to ensure that customers are kept up top date with the progress of their works\n\n \n Personal Qualities \n\n • Strong communicator\n, • SLA-driven and deadline-oriented\n, • Highly organised and detail-conscious\n, • Proactive problem solver\n, • Calm and professional under pressure\n, • Persistent and accountable\n\n \n Technical Skills & Experience \n\n • Proven experience in a high-volume outbound contact centre environment is essential\n, • Strong track record of achieving KPIs, SLAs and quality targets\n, • Experience using automated diallers and CRM systems\n, • Confident handling customer objections and complaints professionally\n\n \n Qualifications & Training \n\n • GCSEs Grade 4-9\n, • Comprehensive knowledge of Microsoft Office software, especially Word, PowerPoint and Excel\n\n \n Additional Information \n Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. \n \n Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. \n \n By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Job IntroductionWe have a fantastic opportunity for a Vehicle Technician to join our MG Dealership in Solihull.The hours of work are Monday to Friday, 8:30am to 5pm, as well as working Saturdays on a rota basis.Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset.Basic salary up to £36,000 with a bonus OTE up to £45,000 plus benefits.Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a MG Qualified Service Technician or Master Technician.For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply.Role and ResponsibilitiesOur technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time.The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing.Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems.You will have the ability to fit manufacturer accessories and audio equipment.You will have a full understanding of Customer Satisfaction and its impact on the business.You will be trained and able to operate additional systems, such as video reporting i.e CitNOW.You also will be able to complete all service paperwork to manufacturer and brand standards.Working closely with other members of the workshop team to constantly learn and share knowledge.About youWe consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers.Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you.As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided.MOT License would also be beneficial but not essential.Full UK Driving licence.As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career.What we offer25 days holiday plus bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank.TPBN1_UKTJ

Job IntroductionDue to continuing growth, we are recruiting for Vehicle Technicians to join Listers Audi Birmingham.The hours of work are Monday to Friday 08:30 -17:00, 40-hour week (1 in 3 Saturday mornings , averages out at 41.5 hours per week).Our packages and new pay plans are industry-leading and are reflective of each applicant's experience and skillset.The basic salaries start from £32,000 up to £42,000Bonus / OTEs range from £38,000 up to £50,000 (Bonus uncapped)Ideally, we are looking for Service Technicians with Volkswagen Group experience but will consider all applications if you hold NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.Audi Birmingham is one of the largest Audi Dealerships in Europe, our modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Audi Qualified Service Technician or Master Technician.For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply.Role and ResponsibilitiesOur technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time.The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing.Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems.You will have the ability to fit manufacturer accessories and audio equipment.You will have a full understanding of Customer Satisfaction and its impact on the business.You will be trained and able to operate additional systems, such as video reporting i.e CitNOW.You also will be able to complete all service paperwork to manufacturer and brand standards.Working closely with other members of the workshop team to constantly learn and share knowledge.About youWe consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers.Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you.As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided.MOT License would also be beneficial but not essential.Full UK Driving licence.As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career.What we offer25 days holiday plus bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank.TPBN1_UKTJ

Job IntroductionDue to continuing growth, we are recruiting for a Vehicle Technician to join Listers Honda Solihull.The hours of work are Monday to Friday 08:00 -17:00 including Saturdays on a rota basis.Our exciting new pay plans provide excellent basic salaries & bonus which are reflective of each applicants experience and skillset.Excellent Basic Salary with OTE up to £43,000 plus benefits.Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Qualified Service Technician or Master Technician.For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply.Role and ResponsibilitiesOur technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time.The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing.Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems.You will have the ability to fit manufacturer accessories and audio equipment.You will have a full understanding of Customer Satisfaction and its impact on the business.You will be trained and able to operate additional systems, such as video reporting i.e CitNOW.You also will be able to complete all service paperwork to manufacturer and brand standards.Working closely with other members of the workshop team to constantly learn and share knowledge.About youWe consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers.Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you.As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided.MOT License would also be beneficial but not essential.Full UK Driving licence.As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career.What we offer25 days holiday plus bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank.TPBN1_UKTJ

Field Communications EngineerLocation: Quinton, BirminghamSalary: £32,000 - £42,000As a Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with a desire to learn new skills and progress in their career. You will be responsible for the installation and support of both hosted telephony and IT/datacoms systems.Responsibilities:Installation and support of telecoms and IT/datacoms systemsUsing Supplier Portals to manage systems and faults.Responsible for generating, monitoring, and handling customer requests, issues, and fault reports.Undertaking surveys and support for technical installation projects.Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions.Produce detailed technical documentation on system installation and support procedures.Providing customer trainingWorking closely with the service delivery and project teams.Skills Required:Understanding of VoIP, SIP, RTP, TCP & UDP protocols, Layer 2 and 3 routing, VLANs, QoS DNS, DHCP, LANs & WANs and familiarity with using diagnostics tools such as Wireshark.Gamma Horizon/call centre, Microsoft Teams, SpliceCom and Wildix full training provided where necessary.Minimum of 2 years IT or Telecoms support experience.Strong interpersonal and communications skills, on the phone, in person and electronically.Excellent problem-solving, attention to detail and analytical skills.Experience in high-volume, fast-paced environments requiring teamwork and flexibility.Ability to track and keep projects on schedule, manage tight deadlines, and shift priorities at a moment's notice.Full UK driving license.Benefits:21 Days Holiday increasing to 22 days after 3 years and to 25 days after 5 yearsBirthday Day OffBuy Holiday SchemeCareer Development and Progression OpportunitiesEmployee Assistance ProgrammeEnhanced Company Sick PayDiscounted Retail VouchersReduced Gym MembershipAnnual Salary ReviewSCG Mobile BenefitEmployee Referral BonusPension SchemeFree On-Site ParkingCharity EventsSCG is proud to be an equal opportunities employer.We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.TPBN1_UKTJ

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. Applications are also welcome from Procurement Coordinators/Officers ready to take the next step in their career. \n \n The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. \n \n Must Have \n\n • A successful commercial track record in procurement and the management of procurement and major contracts.\n, • Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23.\n, • Experience of procurement frameworks and contracts.\n, • Experience of managing e-procurement portals and procurements, and/or dynamic purchasing systems.\n, • A consultative approach based on building positive relationships, but with ability to turn ideas into action and results.\n, • A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment.\n, • MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of.\n\n \n Nice to have / Will Strengthen Application \n\n • Experience working in the social housing sector and leaseholder consultation processes.\n, • Experience working for or with a procurement consortium.\n, • Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud.\n, • MS Office proficiency.\n\n \n As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. \n Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit.Requirements:Access to a smartphone, tablet, or computer with a functional cameraReliable internet connectionAbility to read instructions carefully and provide honest, detailed feedbackAn active email address to receive study invitations and participation detailsBenefits:Take part only in studies that match your interests and scheduleResearch types include online or in-person focus groups, virtual interviews, product testing, and other feedback activitiesNo experience needed, including no previous call centre agent background. Just a willingness to share your opinionsSome studies may include early access to new products or services before launchMany studies offer compensation, which varies by study type and durationCompensation:Up to £700 per week (amount varies based on the selected focus group or research assignment)If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part-time remote roles, we invite you to submit your interest online today.Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

Job IntroductionDue to continuing growth, we are recruiting for Vehicle Technicians to join Listers Audi Birmingham.The hours of work are Monday to Friday 08:30 -17:00, 40-hour week (1 in 3 Saturday mornings , averages out at 41.5 hours per week).Our packages and new pay plans are industry-leading and are reflective of each applicant's experience and skillset.- The basic salaries start from £32,000 up to £42,000- Bonus / OTEs range from £38,000 up to £48,000 (Bonus uncapped)Ideally, we are looking for Service Technicians with Volkswagen Group experience but will consider all applications if you hold NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.Audi Birmingham is one of the largest Audi Dealerships in Europe, our modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Audi Qualified Service Technician or Master Technician.For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply.Role and Responsibilities- Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time.- The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing.- Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems.- You will have the ability to fit manufacturer accessories and audio equipment.- You will have a full understanding of Customer Satisfaction and its impact on the business.- You will be trained and able to operate additional systems, such as video reporting i.e CitNOW.- You also will be able to complete all service paperwork to manufacturer and brand standards.- Working closely with other members of the workshop team to constantly learn and share knowledge.About you- We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers.- Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you.- As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.- An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided.- MOT License would also be beneficial but not essential.- Full UK Driving licence.- As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career.What we offer- 25 days holiday plus bank holidays- Company Pension- Wellness Programme- Sick Pay- Group life insurance- Staff discount on car servicing- Listers Benefits discounts on retailers, restaurants, cinemas & holidays- Long service and loyalty incentives- Staff referral scheme- In-house, manufacturer & professional qualifications- Company EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank.TPBN1_UKTJ

Job IntroductionDue to continuing growth, we are recruiting for a Vehicle Technician to join Listers OMODA Solihull.The hours of work are Monday to Friday 08:00 -17:00 including Saturdays on a rota basis.Our exciting new pay plans provide excellent basic salaries & bonus which are reflective of each applicants experience and skillset.Excellent Basic Salary with OTE up to £43,000 plus benefits.Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Qualified Service Technician or Master Technician.For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply.Role and ResponsibilitiesOur technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time.The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing.Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems.You will have the ability to fit manufacturer accessories and audio equipment.You will have a full understanding of Customer Satisfaction and its impact on the business.You will be trained and able to operate additional systems, such as video reporting i.e CitNOW.You also will be able to complete all service paperwork to manufacturer and brand standards.Working closely with other members of the workshop team to constantly learn and share knowledge.About youWe consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers.Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you.As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair.An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided.MOT License would also be beneficial but not essential.Full UK Driving licence.As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career.What we offer25 days holiday plus bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank.TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?At M Group Highways, were supporting the safe transportation and movement of people across the UK.We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work.Youll be joining our Highways maintenance team, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes.A great opportunity has arisen for a client focused individual to work as a Shift Manager within the Central Service Control (CSC), located in our Solihull office.The CSC has been operational since 2005 and initially delivered a full range of services for the Highways Sector. Within the last 2 years, the work of the CSC has increased across MGroup Highways and Projects many contracts. As an essential part of the business the CSC is relied upon to assist in all contingency plans and provide a continuous 24/7, 365 operations service to both an internal and external client base.Working Pattern - This role is Office based one day per week (Monday 07:00 - 15:30). Shift work on rotation basis 07:00am - 15:30pm, 13:00am - 21:30pm, 15:00am - 23:30pm and 23:00 - 07:30pm. Shift enhancements are available between the hours of 19:00pm and 07:00am.Want to come and be a part of it?What will you be doing?Reporting directly to the Central Service Control Manager, your role will bean integral part of the CSC, where your staff and colleagues are responsible for all customer interaction and recording details onto our bespoke computer system. The quality of service provided by the CSC is measured from service level agreements that are to be undertaken in accordance with documented policies and procedures and are developed in partnership with all our clients.This is a varied and diverse role where you will be responsible for the day-to-day management of the overall operation.You'll manage the performance and development of all Coordinators (including sickness/absence), motivating them as appropriate, conducting regular feedback sessions.Managing and monitoring inbound and outbound call performance and initiating escalation processes where necessary.You'll be responsible of rota and resources within the department on a 24/7 basis.Helping with staff queries and dealing with complaints in a timely and professional manner.Quality auditing of Coordinators and promoting Health and Safety risk assessments, environmental risk assessments and safe working guidance.You'll compile reports in a time restrictive manner and complete general administrative duties from time to time.First aid and Fire Marshall (training will be provided if required) Please note, flexible shift working is required as part of this role.Full training can take up to 6 monthsWhat youll bring Demonstrable experience of customer service and performance deliveryPrevious experience of managing teams effectively, including coaching and mentoring staff and assisting with their training needsExperience of working within a Control/Contact Centre/Service Delivery environment preferableStrong organisational skillsComputer literacy and familiarity with Microsoft Office products and/or other similar operating systemsExperience of shift working preferableBe confident, professional and customer focussedBe committed to meeting the expectations of internal and external stakeholders and providing a first class service Be highly motivated and able to work with minimal guidanceExperience in managing a teamExcellent communication and interpersonal skills.Able to cultivate and maintain good working relationships with both internal and external stakeholders at all levelsEnjoy the challenge of working in what can be a pressurised environment with a lot of client interactionPassion for delivering excellent service and are able to think on your feetStructured/logical approach to problem solvingExcellent organisational and prioritising skills and can deliver to deadlineWhats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000s of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeIn addition, this role offers; 28 days annual leave plus bank holidaysRecommend a friend get rewarded for introducing people to us!Holiday purchase schemePersonal Accident CoverAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupH IND3TPBN1_UKTJ

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Senior Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. Applications are also welcome from Procurement Managers ready to take the next step in their career. \n \n The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. \n \n Must Have \n\n • A successful commercial track record in procurement and the management of procurement and major contracts.\n, • Thorough knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015 and PA23.\n, • Experience of procurement frameworks and contracts.\n, • Experience of managing e-procurement portals and procurements, and/or dynamics purchasing systems.\n, • A consultative approach based on building positive relationships, but with ability to turn ideas into action and results.\n, • A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment.\n, • MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of.\n\n \n Nice to have / Will Strengthen Application \n\n • Experience working in the social housing sector and leaseholder consultation processes.\n, • Experience working for or with a procurement consortium.\n, • Experience of other public sector procurement means such as OJEU, or digital frameworks such as G-Cloud.\n, • Experience of line managing direct reports\n, • MS Office proficiency.\n\n \n As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, 3 days in the office in Birmingham and 2 working from home. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. \n Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Here at Hamptons we are delighted to be working in partnership with a well-established, yet small residential care provider who are seeking a dynamic Dual Registered Manager to open 2 small new children's homes for young people with emotional and behavioural difficulties based in Birmingham. This is such a rewarding role, working with vulnerable young people with a variety of needs.The Role: Children's Registered ManagerEnsure the home remains compliant with relevant legislation and the National Minimum Standards (OFSTED). Provide a high quality and dependable standard of service in line with the values and standards of the organisation. To undertake a regular assessment and evaluation of the working practices and culture of the organisation in conjunction with others, and recommend necessary changes and actions arising out of this. To provide a safe and structured environment for staff and families. To make an active contribution to the development of the Centre with regards to diversification of services provided. To be responsible for the line supervision and management Deputy Managers and Care staff To promote a quality service in all areas of staff management. To help build an environment in which the services provided are of the highest standards. About You:At least 2 years’ experience in the last 5 years working in a managerial role in a children’s residential care setting – ideally at Registered Manager level Experience of working with young people with emotional/behavioural difficulties and complex behaviours Must have Level 3 in Residential Childcare or equivalent Must hold or be willing to complete Level 5 in Leadership and Management Thorough knowledge of the Children’s Homes Regulation 2015 (Including the Guide to the Quality Standards) Care Standards Act 2000 Proven track record with Ofsted as a manager What’s On Offer:Salary: Up to 55KComprehensive bonus scheme Training and full induction Competitive annual leave Employee wellbeing services Opportunity to put your own stamp on a service About: Our client has been providing specialist residential care for those with complex care needs to children aged 7 and upwards for over a decade – in a warm and welcoming environment they are encouraged to call home. With a lot of love, passion, and support, they offer care for those with a range of developmental disorders and other needs, along with specialist autism residential care in the reassuring surroundings of a real home.Recruitment Timeline:Applications to be made as soon as possibleTo apply, please complete the below form and include an up to date CV. Or for a confidential discussion about the role, please contact Charlotte on charlotte@hamptonsresourcing.com or 01926 354605Hamptons is passionate about equality, and is committed to developing an inclusive workforce. We do not discriminate against any employee or applicant regardless of your individual needs. Any reasonable adjustments will be fully supported during the application and hiring process.

Job summaryUHB Trust are seeking an outstanding Consultant Cardiac Surgeon to join one of the UK's leading cardiac surgery programmes at Queen Elizabeth Hospital Birmingham. As a centre of excellence, UHB delivers a comprehensive adult cardiac surgery service including complex valve surgery, aortic surgery, transplantation, mechanical circulatory support, and advanced heart and lung failure services.This post offers a unique opportunity for a surgeon with a specialist interest in mitral valve disease, including complex mitral valve repair and reconstruction, to help further develop our respected valve service. The successful candidate will provide elective and emergency cardiac surgical care, contribute to transplantation and mechanical support programmes, and participate in the consultant on-call rota.We are looking for a highly motivated surgeon who is fully competent in cardiac surgery, demonstrates excellent clinical outcomes, and thrives within a multidisciplinary environment. Applicants must be GMC registered (or eligible), be on the Specialist Register in Cardiothoracic Surgery (or eligible within six months), and have a proven interest in mitral valve surgery. Mitral valve and transplant fellowship experience would be advantageous.The role includes teaching, training, audit, quality improvement, research, and leadership opportunities within a department committed to innovation and excellence in patient care. UHB's values of being Kind, Connected and Bold underpin everything we do.Main duties of the jobThe successful applicant will provide consultant-level care for elective and emergency cardiac surgical patients within a high-volume tertiary cardiac surgery service. The role has a particular focus on the development and delivery of specialist mitral valve surgery, including complex mitral valve repair and reconstruction, alongside the management of a broad range of adult cardiac surgical conditions.The post holder will participate in all aspects of the department's clinical activity, including outpatient clinics, operating lists, multidisciplinary team meetings, ward care and participation in the consultant on-call rota for cardiac surgical emergencies, cardiothoracic trauma and transplantation. They will also contribute to the Trust's nationally commissioned heart and lung transplantation and mechanical circulatory support programmes.The consultant will work closely with cardiologists, intensivists, anaesthetists, nursing teams and allied health professionals to deliver high-quality, patient-centred care and support continuous service improvement. Responsibilities include maintaining high clinical standards, contributing to clinical governance, audit and quality improvement initiatives, responding to patient concerns in line with Trust policies, and ensuring accurate clinical documentation and information governance compliance.About usUniversity Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.DetailsDate posted04 August 2026Pay schemeHospital medical and dental staffGradeConsultantSalary 113,565 to 150,569 a year ContractPermanentWorking pattern Full-time Reference number304-EP-1103233Job locationsQueen Elizabeth HospitalMindelsohn WayBirminghamWest MidlandsB15 2THUnited KingdomJob descriptionJob responsibilitiesThe role includes active participation in teaching, training and supervision of resident doctors and other healthcare professionals, as well as supporting research, innovation and continuing professional development. The post holder will contribute to departmental leadership, service development and the achievement of performance and quality objectives, while upholding UHB's values of being Kind, Connected and Bold.For further details pertaining to the nature of this role, please find attached fully detailed Job Description and Person Specification. Job description Job responsibilitiesThe role includes active participation in teaching, training and supervision of resident doctors and other healthcare professionals, as well as supporting research, innovation and continuing professional development. The post holder will contribute to departmental leadership, service development and the achievement of performance and quality objectives, while upholding UHB's values of being Kind, Connected and Bold.For further details pertaining to the nature of this role, please find attached fully detailed Job Description and Person Specification.Person Specification Qualifications EssentialGMC Registration eligibleInclusion on Specialist Register for Cardiothoracic surgery, or eligible for inclusion on the Register within 6 months Person Specification Qualifications EssentialGMC Registration eligibleInclusion on Specialist Register for Cardiothoracic surgery, or eligible for inclusion on the Register within 6 monthsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).Employer detailsEmployer nameUniversity Hospitals Birmingham NHS Foundation TrustAddressQueen Elizabeth HospitalMindelsohn WayBirminghamWest MidlandsB15 2THUnited KingdomEmployer's websiteEmployer detailsEmployer nameUniversity Hospitals Birmingham NHS Foundation TrustAddressQueen Elizabeth HospitalMindelsohn WayBirminghamWest MidlandsB15 2THUnited KingdomEmployer's website

Engineering Trainer (Fluid Power) Birmingham Up to £40,000 p/a Full-time, permanent We are working with an education provider in the Birmingham area who are looking for an Engineering Trainer (Fluid Power) to join their engineering training team on a full-time, permanent basis. The job role would consist of you delivering workshop-based training to Mechanical Engineering learners (up to level 3) at the provider's dedicated engineering training centre in Birmingham. The training that you would deliver would cover hands-on Mechanical Maintenance and Fluid Power. The training provider are offering a starting salary of up to £40,000 per annum for this position, which would also include a contributory pension, a health plan (including dental and optical contributions), and 34 days holiday per year (including Bank Holidays). You would also get to finish early (1pm) on Fridays. To be eligible for the position, you MUST have: -A level 3 Mechanical Engineering qualification -Hands-on maintenance/fluid power experience -Over 6 years of post-apprenticeship industry experience Please note that the education provider would put you through (and pay for) your teaching qualification if you do not have one already. I am looking to set up interviews as soon as possible, so if you are interested and available for interview, please reply with your CV and daytime contact number and I'll get back to you, or you can always call ...

Our client is national FM Service Provider with an impressive portfolio of clients across a variety of sectors. It is currently looking to a hire a HVAC Maintenance Engineer in Birmingham City Centre for a very unique opportunity. As the HVAC Maintenance Engineer, you will be responsible for two large retail stores in Birmingham. You will be responsible for delivering the planned and reactive maintenance to two flagship stores, you will do this yourself or if the problem is bigger and more complex you have the support of a wider mobile maintenance team. The successful HVAC Maintenance Engineer will spend 75% of their time on the tools and 25% building the client relationship. It is important that you have excellent communication skills and understand customer service as well as having a good multiskilled technical background. You will essentially be the FMs number 2 for the London part of the contract. You must have a proven track record in a client facing role and hold some level of HVAC qualification, this can be City & Guilds, F Gas or similar. Our client is offering: £44,500 Days Mon Fri 8am-5pm No Call Out Overtime available Pension 25 days holiday Training and development Long-term career opportunities in the wider business Many other company benefits. This is actually a fantastic opportunity for someone who is looking at maybe progressing into a managerial role later down the line, you will get the right exposure here. TPBN1_UKTJ

Our client is national FM Service Provider with an impressive portfolio of clients across a variety of sectors. It is currently looking to a hire a HVAC Maintenance Engineer in Birmingham City Centre for a very unique opportunity. As the HVAC Maintenance Engineer, you will be responsible for two large retail stores in Birmingham. You will be responsible for delivering the planned and reactive maintenance to two flagship stores, you will do this yourself or if the problem is bigger and more complex you have the support of a wider mobile maintenance team. The successful HVAC Maintenance Engineer will spend 75% of their time on the tools and 25% building the client relationship. It is important that you have excellent communication skills and understand customer service as well as having a good multiskilled technical background. You will essentially be the FM’s number 2 for the London part of the contract. You must have a proven track record in a client facing role and hold some level of HVAC qualification, this can be City & Guilds, F Gas or similar. Our client is offering: £44,500 Days Mon – Fri 8am-5pm No Call Out Overtime available Pension 25 days holiday Training and development Long-term career opportunities in the wider business * Many other company benefits. This is actually a fantastic opportunity for someone who is looking at maybe progressing into a...

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. Applications are also welcome from Procurement Coordinators/Officers ready to take the next step in their career. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing e-procurement portals and procurements, and/or dynamic purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of. Nice to have / Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud. MS Office proficiency. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. TPBN1_UKTJ

Search Processor (Conveyancing / Legal Support) £23,500 per annum (Equivalent to ~£27.5k+ Full-Time) + Benefits Permanent, Part-Time (32 Hours per week across 4 days) Hybrid (2 Days Office / 2 Days Home) Sutton Coldfield, West Midlands (B72 1TX) About the Role: Are you an experienced Search Processor or Conveyancing Assistant looking for an exceptional work-life balance without compromising your earning potential? We are an established property search provider looking for a meticulous and client-focused Search Processor to join our team in Sutton Coldfield. In this vital role, you will act as a key point of contact for solicitors and conveyancers, managing and fulfilling their property search orders with absolute accuracy. By offering a permanent 32-hour contract spread over 4 days, alongside a 50/50 hybrid working split (2 days office-based, 2 days remote), we provide the flexibility that standard corporate roles cannot match. Key Responsibilities: Order Processing: Receive, review, and advise on incoming property search requests from solicitor clients. Mapping & Compiling: Utilize online portals and mapping software to identify property boundaries and compile comprehensive search bundles (including Local Authority, Drainage & Water, Environmental, and Chancel searches). Client Liaison: Act as a trusted adviser to solicitors, handling queries regarding search criteria, tracking order progress, and resolving queries. Third-Party Chasing: Proactively communicate with local authorities and external suppliers to ensure the timely return of search data. What We Are Looking For: To hit the ground running, you must have prior experience working within the property search industry or a residential conveyancing environment. Industry Experience: Direct experience working for a property search network (e.g., InfoTrack, SearchFlow, Index PI, or similar) or as a Conveyancing Assistant/Paralegal or Estate Agency in a sales progressing role. Technical Proficiency: Confidence using online ordering portals, digital boundary mapping tools, and case management software. Attention to Detail: An analytical eye with the ability to spot data errors and verify legal boundaries accurately. Communication Skills: An excellent telephone manner and professional email etiquette for supporting solicitor accounts. Proximity: Ability to easily commute to our Sutton Coldfield office (B72) for the 2 office-based days per week. What We Offer: Competitive Remuneration: £23,500 per annum for a 32-hour week. True Work-Life Balance: A permanent 4-day working week. Hybrid Flexibility: 2 days working from home, 2 days in our collaborative Sutton Coldfield office. Generous Holiday Allowance: Pro-rata statutory holiday package (33 days per year, full time equivalent, inclusive of bank holidays). Supportive Environment: A friendly, expert team focused on quality service rather than rigid call-centre metrics. TPBN1_UKTJ

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Senior Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. Applications are also welcome from Procurement Managers ready to take the next step in their career. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing e-procurement portals and procurements, and/or dynamics purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of. Nice to have / Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU, or digital frameworks such as G-Cloud. Experience of line managing direct reports MS Office proficiency. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, 3 days in the office in Birmingham and 2 working from home. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. TPBN1_UKTJ

Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers OMODA Solihull. The hours of work are Monday to Friday 08:00 -17:00 including Saturdays on a rota basis. Our exciting new pay plans provide excellent basic salaries & bonus which are reflective of each applicants experience and skillset. Basic Salary up to £36,000 with OTE up to £43,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as an Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Salary potential: 60,000 a year (OTE)Mandatory – Full driving licence (0 - 3 points)Field Sales Executive — Sutton Coldfield The Field Sales Executive role comes with a combination of a guaranteed salary and an uncapped commission scheme. Typically, Sales Executives earn between 30k — 40k OTE in their first year, and our top performers can earn more than 60k OTE (on-target expectations).This Sales Executive role offers the following:Company car with fuel card and mobile phone (subject to terms).The chance to boost your salary with an uncapped commission scheme.A solid career path with excellent growth opportunities.Bupa health insurance, pension plan, generous holiday and maternity/paternity leave.Sales Executive key responsibilities:Creating your own sales opportunities (door-to-door): cold canvassing in businesses and in residential areas.Converting warm leads into sales through a direct sales approach (normally 8-10 per month).Building a portfolio of long-term relationships with your customers and generating referrals from existing clientele.As a Field Sales Executive, your role involves canvassing potential customers at their properties, introducing them to Verisure, and showcasing our award-winning products. Additionally, you will conduct security surveys to design a system tailored to their security needs. Your goal is to seamlessly convert these engagements into sales, take charge of product installations, and establish a pipeline of future sales by ensuring an excellent customer experience. You will also receive warm leads sourced from our call centre and your responsibility is to efficiently convert these leads into successful sales.Previous experience in sales or retail is desirable but not essential. Full training will be provided. Vital requirements include a professional and customer service focused attitude, a passion for sales, and good communication skills. You also must have a full manual driving licence and access to a vehicle for the first few months.We are a team of 20,000 people worldwide today - and growing quickly. As a certified TOP Employer in the UK and Europe for 2024, we are dedicated to creating a workplace that values and supports our employees. We are a leading provider of monitored smart alarms in Europe, and we are proud to protect more than 5 million customers, who trust us to keep them, their families, or their businesses safe. This recognition as a TOP Employer reflects our commitment to fostering a positive work environment and underscores our dedication to excellence — and this is where you come in... Apply now!!All successful applicants will be subject to a DBS check (cost absorbed by Verisure)Job SummaryJob number: r2020100160Date posted : 2024-05-28Profession: SalesEmployment type: PostInternallyand_Externally

Fully Remote Call Centre Advisor – Midianet | UK-Based. With a reputation for excellence and compassion, the company delivers life‑saving assistance through its remote call centre operations.

You may have experience in the following: Telesales Advisor, Inbound Sales Executive, Customer Sales Advisor, Telephone Sales Executive, Sales Consultant, Contact Centre Advisor, Customer Service and Sales Advisor, Call Centre Sales Agent, Outbound Sales Advisor, Insurance Sales Advisor, Membership

Joining a collaborative and customer-focused team, you'll support clients with their accounts, delivering outstanding service and helping them find the right solutions. The ideal experience/background would be in a fast-paced customer service, contact, call centre, retail or hospitality. This is a u

Monday to Friday 8am-6pm, Saturdays 9am-5.Office based - At our iconic Bescot Headquarters.Deal with New and Existing customers calling to enquire about RAC's range of servicing and maintenance services.Provide industry-leading customer service and discuss options with customers.Discuss options and

Interaction Recruitment Group is seeking an office-based customer service representative at their Bescot Headquarters.

A leading emergency response service in the UK seeks a Call Centre Advisor to provide timely assistance to vulnerable individuals. In this remote role, you will manage emergency alarm calls, ensuring safety and wellbeing through empathetic responses.

Teaching Assistant (SEND) Location: Smethwick, Birmingham B66 Daily Rate: £(Apply online only) Days: Monday to Friday (Term Time Only) Start Date: 05/01/2026 Contract: Long-Term temporary, Temp to Perm Are you an experienced SEND Teaching Assistant looking to make a real difference? A welcoming and inclusive primary school in Smethwick is seeking a dedicated Teaching Assistant to provide tailored support for pupils with Education, Health and Care Plans (EHCPs). This long-term opportunity is ideal for someone passionate about helping children overcome barriers to learning through high-quality 1:1 and targeted group support. In this role, you will: Provide dedicated 1:1 support for pupils with EHCPs, adapting learning to meet individual needs Deliver small group interventions to develop communication, social, emotional and academic skills Support pupils with Autism, speech and language needs, SEMH and other additional needs Implement personalised strategies, visual supports and behaviour plans to promote engagement and independence Work closely with the class teacher and SENCO to monitor progress and adapt support where requiredYou'll need: A Level 3 in Supporting Teaching and Learning in Schools or equivalent in a relevant subject. Previous experience supporting children with SEND in a primary or specialist setting A strong understanding of EHCP targets and how to support pupils in achieving them Confidence delivering both 1:1 support and structured small group interventions Excellent communication skills, patience and a calm, nurturing approachWhy Work with Long Term Futures? Long-term, stable work with the potential for a permanent role. No day-to-day supply - full-time consistency in one school. A dedicated consultant to support you throughout your placement. Trial days instead of formal interviews to ensure the right fit. Access to free CPD training, including Understanding Autism, Behaviour Management, and further professional development/refreshers.Next Steps - Our 4-Step Process Apply - Submit your CV via the application page. Initial Call - Our team will discuss your experience and preferences. Trial Day - Experience the school before making a decision. Start Work - If the school is the right fit, you're ready to begin.Long Term Futures is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to safer recruitment checks including an enhanced DBS check and satisfactory references. This role is easily commutable from: Birmingham City Centre, West Bromwich, Oldbury, Bearwood, Harborne, Handsworth, Halesowen, Quinton, Edgbaston, Tipton, Rowley Regis, Langley Green, Dudley, Wednesbury and surrounding areas. SEND Teaching Assistant | Specialist Teaching Assistant | Primary School | 1:1 EHCP Support | Small Group Interventions | SEND | Autism | SEMH | Speech & Language Needs | EHCP | Inclusion | KS1 & KS2 | Full-Time | Smethwick

We are working on behalf of a children's charity who are looking for an enthusiastic and committed Early Years Practitioner to join their Children's Services team. You will be working as part of a supportive team, and you will help create a welcoming, inclusive and stimulating environment where children's individual needs are understood, supported and celebrated. The role is to start as soon as possible and will run to September and possibly beyond on a temporary basis. What you'll be doing: Based at a centre supporting children from 0 to 4 and their families Role is Monday to Thursday, 9 am to 4 pm each day - 26 hours per week Supporting children's learning, development and wellbeing through effective indoor and outdoor play experiences. Building positive relationships with children, parents and carers while sharing appropriate information about each child's needs and progress. Working within a key person system to observe, review and evaluate children's progress, maintaining accurate records to support planning. Maintaining high standards of health, safety, safeguarding and child protection in line with policies and procedures. Contributing to learning programmes for individual children or groups, appropriate to their needs and developmental stages. Preparing rooms and dedicated areas, supporting safe staffing ratios and effective use of resources. Working collaboratively with colleagues and multi-agency partners to achieve positive outcomes for children and families. Where required, safely administering medication in line with policy and procedure.What we're looking for A relevant Early Years and child protection qualification, or the ability to achieve this within an agreed timeframe. A Paediatric First Aid qualification, or willingness to achieve this within an agreed timeframe. A Basic Food Hygiene Certificate, or willingness to achieve this within an agreed timeframe. Experience in an early years childcare setting or working with children aged 0 to 4 years. Knowledge of children's physical, intellectual, emotional and social development. A creative, reflective and child-centred approach to work. Strong communication and listening skills, with the ability to keep accurate records. An understanding of health and safety, safeguarding, basic food hygiene, equality, diversity and inclusion. Willingness to take part in training and share learning with colleagues.Additional experience that would be helpful: Experience preparing and supervising a dedicated room or area within an Early Years setting. Experience directing, guiding or mentoring less experienced colleagues. Ability to communicate effectively with children, families, colleagues and multi-agency partners. Experience developing plans and activities to support children with additional or special requirements. Experience responding to child protection and safeguarding issues for children aged 0 to 4 years. Confidence applying equality, diversity and inclusion policies within an Early Years environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are looking for a dynamic, hands-on Registered Service Manager to oversee our supported living services in Stourbridge, Dudley. You'll be responsible for three unique services, each supporting individuals with learning disabilities, autism, behaviours of distress and complex care needs in the Dudley area. Every person we support has their own story, strengths and aspirations, and we're looking for a manager who is visible, approachable and actively engaged in daily life across the services. Lead With Presence. Make a Lasting Difference. At Creative Support, our culture is about seeing things with your own eyes, knowing service users as individuals, building trust with families, and anticipating issues before they arise. You'll lead by example, inspiring your team with a proactive, professional and person-centred approach. This is an exciting time to join Creative Support Dudley. Across our services, we're driving forward a range of community initiatives designed to promote the very best in mental and physical wellbeing for the people we support. No two days are ever the same, one day you might be dealing with a complex practice challenge, and the next you could be helping to organise a trip to the seaside. We guarantee that your role will be both fulfilling and rewarding. Shaping the experiences of the people we support and empowering your team, will leave you with a genuine sense of pride and job satisfaction. Our Mission Creative Support promotes independence, inclusion, and wellbeing. We do this by working with the people we support, their families and others to meet individual needs and aspirations in a person-centred way. We provide high quality homes and support, enabling people to say: • I live my best life in a place I call home • I feel listened to, respected and valued • I enjoy choices and rights and have control over my life • I am supported to feel safe • I am doing the things that matter to me • I enjoy relationships with others • I am connected to my community • I am supported with my wellbeing • I feel able to reach my full potential Vacancy Reference Number: 84489 . Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas. At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression. TPBN1_UKTJ

Work Strata group are working with our esteemed Sutton Coldfield client to hire call centre customer service assistants at their site based in Sutton Coldfield. Successful candidates' daily responsibilities will include taking inbound customer calls and dealing with questions and queries in a polite and friendly manner, carrying out simple administration tasks, ensuring you are organised and prepared for each call and logging details of calls on our internal systems. Benefits Weekly pay Strong focus on career progression One of the UKs most recognised brands Discount on our products and services Generous annual leave allowance Shifts: 9:00am – 5:30pm, Monday - Friday Pay from £12.71 per hour (Plus Commission)

Your new company Finance AssistantBirmingham City Centre | Hybrid Working | £28,000 - £32,000 + Bonus | Permanent | Full-Time A growing and successful Birmingham-based business is seeking a Finance Assistant to join its friendly finance team. This is an excellent opportunity for someone with strong transactional finance experience who is looking to broaden their skills across both Accounts Payable and Accounts Receivable while gaining valuable exposure to month-end processes and management accounting activities. Working within a collaborative team and reporting directly to the Financial Controller, you will play a key role in ensuring the smooth running of the finance function. Your new role Raising weekly and monthly customer invoices Processing supplier invoices, ensuring accurate coding and data entry Matching invoices against purchase orders Producing self-billed invoices for payment Supporting debtor and creditor management activities Reconciling supplier and customer accounts Performing regular bank reconciliations Managing supplier and customer queries professionally and efficiently Assisting with month-end finance activities Maintaining accurate financial records and documentationWhat you'll need to succeed Previous experience in an Accounts Assistant, Finance Assistant, or similar transactional finance position Strong experience across Accounts Payable, Accounts Receivable, banking, or reconciliations Experience using accounting software Good Microsoft Excel skills Excellent attention to detail and organisational skills Strong communication skills and the ability to build relationships with internal and external stakeholders The ability to work effectively within a small finance teamWhat you'll get in return Salary of £28,000 - £32,000 depending on experience Company Bonus of up to 7% Hybrid working after probation (3 days office / 2 days home) 25 days annual leave plus bank holidays Exposure to a broad range of finance responsibilities Opportunity to work closely with a Financial Controller and senior finance leadership Supportive and collaborative working environment Modern Birmingham city centre location with excellent transport links What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Sales Executive The Role: The Sales Executive is responsible for accurately processing and administering all customer orders and enquiries and has responsibility for growing revenue from key accounts, ensuring customer needs are fully understood and met, to maximise spending across their portfolio. This role focuses on developing strong customer relationships, identifying opportunities for increased revenue, and delivering consistently high levels of service to support overall business growth. Key Responsibilities: Account Growth & Revenue Expansion Manage and develop a portfolio of key accounts to increase revenue and maximise customer spend. Proactively identify new opportunities within existing accounts, promoting the full range of BCS products and services. Achieve agreed targets for account growth, order conversion, and customer retention.Customer Relationship Management Build strong, long-term relationships with customers, ensuring their needs are understood and acted upon. Provide expert guidance on suitable products and services to support customer requirements. Ensure all customer communications are logged and visible within the system.Quotations & Opportunity Management Prepare accurate, timely quotations and collaborate with senior management on high-value enquiries. Track and follow up on all open quotations, capturing reasons for non-conversion to support continuous improvement.Order Processing & Administration Process all customer orders and requisitions accurately and promptly. Maintain communication with customers to obtain all required information for order completion. Coordinate with procurement, logistics, and stores teams to ensure successful fulfilment. Manage the shared sales mailbox to ensure all incoming orders and requests are prioritised, actioned, and visible in the system.Customer Service Deliver the highest standards of customer service across all interactions. Resolve queries and issues promptly, escalating where needed. Monitor daily deliveries, updating customers on any stock, transport, or scheduling queries. Build strong working relationships by demonstrating BCS values.Systems, Documentation & Process Compliance Ensure all order-related documents and correspondence are correctly saved in system folders. Support the returns process by raising collection paperwork and coordinating with the transport team. Investigate credit requests and provide clear feedback to management and accounts. Follow established processes and contribute suggestions for continuous improvement.HSEQ Work in line with HSEQ policies and risk assessments. Report accidents and positive interventions appropriately. Maintain safe working environments and use correct PPE where required.Key measures & targets: Hit and exceed monthly revenue and account growth targets through proactive sales in line with monthly targets Build excellent customer relationships that drive repeat business and unlock new sales opportunities to secure future orders Engage and proactively communicate with accounts consistently to generate, secure, and convert high‑value quotes within SLA guidelines Proactively review market trends and buying potential that key accounts could benefit from as an opportunity to increase revenue Timely and accurate processing of orders. Working consistently within all SLAs and KPIs. Achieve daily, weekly and monthly performance targets relating to the number of orders processed, lines worked, and total monetary value achieved. Effective management of the central mailbox. Quality and accuracy of sales documentation and credits raised. Positive internal and external customer feedback. Proactively check and manage all customer orders to prevent delays or errors, ensuring every order is delivered “on time and in full”.Key relationships: External customers and key accounts Suppliers and Distributors Internal Sales Team Procurement Logistics Stores Department Team LeadersPerson Specification: The successful candidate is likely to meet all of the following criteria: Essential Consistently achieves and exceeds sales targets through a strategic, customer‑focused approach. Strong influencing and negotiation skills, securing successful outcomes in competitive environments. Skilled in overcoming objections, building trust, and developing long‑term client relationships. Experience managing multiple accounts simultaneously while driving sustained revenue growth. Highly organised with strong administrative capabilities and excellent attention to detail. Confident using a wide range of computer systems and CRM tools with accuracy and efficiency. Able to handle high volumes of enquiries, calls, and orders while maintaining accuracy and quality of service. Excellent communication skills with a commitment to delivering outstanding customer service. Collaborative team player who works effectively with cross‑functional teams to progress and fulfil ordersDesirable Product knowledge or experience in construction or traffic management. Experience using SOP systems (e.g., Insphire).About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards

£12.71 per hour plus uncapped bonus 35 Hours per week Monday to Sunday 6am - 10pm (full flexibility required to work early, afternoon and late shifts) Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Training Provided – 2 weeks Monday to Friday training Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing -Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities -Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel -Managing the situation end-to-end, from the first call through to resolution -Keeping members informed with clear, proactive updates so they always know what’s happening What we’re looking for -Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential) -The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations -Strong problem-solving skills and sound judgement under pressure -Confidence using multiple systems and handling information accurately -A proactive mindset - you take ownership and see things through