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As a Resident Liaison Officer in Redditch, you'll be the key point of contact between residents and the property team, ensuring everyone is kept informed and satisfied throughout projects. Your role will help the business run smoothly by addressing queries, resolving concerns, and maintaining strong relationships with residents. \n Client Details \n This position is within the property industry, based in Redditch. \n Description \n\n • Act as the primary contact for residents, addressing queries and concerns promptly.\n, • Ensure residents are informed about project timelines and updates.\n, • Coordinate access to properties for necessary works.\n, • Log and resolve complaints effectively, maintaining a high level of customer service.\n, • Conduct regular visits to properties to check on progress and resident satisfaction.\n, • Collaborate with the property team to address resident needs and feedback.\n, • Produce clear and accurate reports on resident interactions and project progress.\n, • Support the delivery of high-quality property services to residents.\n\n Profile \n A successful Resident Liaison Officer should have: \n\n • Strong communication and interpersonal skills to liaise effectively with residents.\n, • Experience in a customer-facing role, ideally within the property industry.\n, • Ability to handle complaints and resolve issues diplomatically.\n, • Organisational skills to manage multiple tasks and priorities.\n, • A proactive approach to problem-solving and building relationships.\n, • Basic IT skills for reporting and communication purposes.\n\n Job Offer \n\n • Salary ranging from £30,000 to £35,000, dependent on the level of experience.\n, • Permanent position within the property industry.\n, • Based in Redditch, with travel across stock - Herefordshire / Worcestershire / Dudley/ Stourbridge / West Bromwich / Birmingham / Coventry and Warwickshire.\n\n If you're interested in this role, apply now. \n People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Location: Redditch Salary: £44,000 to £46,500 FTE + discretionary bonus Hours: Full-time 37.5. 30 hours per week will be considered Are you someone who values being a key part of a friendly, supportive and close-knit HR team? Do you enjoy supporting managers who really value you, with their day-to-day HR issues? If so, then this might be the role for you! Our brilliant client, Redwing Solutions Ltd, have a fantastic opportunity available, to join their established and highly regarded HR consultancy based in Redditch, Worcestershire. Unlike other HR Consultant roles that can be a little isolated and mean travelling to clients, this position sits in a very friendly and supportive office environment where it's never an issue to run something past a colleague and sense check your thinking, enabling you to enjoy the many benefits of a consultancy role, but maintain the team spirit and structured environment that can make those challenging days far better. Redwing Solutions Ltd is an HR consultancy with a difference. They have been in business for over 20 years supporting children's nurseries and small businesses with their day-to-day HR needs. They are industry leading experts in what they do with an unparalleled reputation in their field. They work like a well-oiled team to deliver excellent service to their long-standing clients. The team work hard and deal with some very challenging issues, as you'd expect, but they come together to support each other through challenging cases with a smile. They also ensure they celebrate their successes in the team and with their clients, and never miss an opportunity for cake, birthdays or office celebrations, even ensuring the office dogs aren't left out! You'd be joining a collaborative environment where knowledge sharing is key to how this team operate, nobody is afraid to ask for help, and everyone is trusted to do a great job. The Role As an HR Consultant, you'll be one of the senior members of the small HR team, providing expert employment law and HR advice to managers, business owners and in-house HR professionals. You'll be advising clients on a varied caseload of complex employee relations matters while coaching and supporting them to make sound, commercially focused and legally compliant decisions. You'll need to have great relationship building and influencing skills. Your day would look like: Advising clients on complex disciplinary, grievance, capability and absence cases Advising clients on restructuring, redundancy and occasionally TUPE projects Coaching managers through these challenging issues, to support them in the best way possible Producing high-quality letters, templates, policies, procedures and guidance documents Building strong and lasting relationships with the clients, some have been with this business over 20 years! What We're Looking For To be considered for this role you must be someone who enjoys helping clients to solve complex people problems and can confidently coach clients through all kinds of difficult employee situations. You must have significant HR generalist experience and a strong understanding of UK employment legislation, alongside extensive employee relations expertise of managing complex disciplinary, grievance, capability, redundancy and absence cases. It would be really helpful if you've worked in a regulated environment with external bodies such as Ofsted, and have knowledge of safeguarding processes, and TUPE experience, however these are not essential to be considered for the role. You must hold a CIPD qualification at level 5 or above, or equivalent experience. Due to the office being in a lovely rural barn location just outside of Redditch, you will need your own transport, however parking is provided for free. This role is based in the office on a full-time basis, which helps the team with collaboration, learning and to maintain work-life boundaries. Benefits You'll join a business that genuinely values its people and invests in them. The benefits include: Discretionary bonus scheme 25 days annual leave plus 8 bank holidays Health cash-back plan and Employee Assistance Programme Structured induction, ongoing access to a wide range of training and mentoring CIPD and professional development support Free parking and a great countryside location Team events, celebrations and social activities A fantastic team culture If you're interested in this role, please send a covering letter and your CV. We'll then set up discovery calls, followed by face to face interviews. We'll start speaking to applicants straight away, so please don't delay your application. You may have experience in the following: HR Advisor, Senior HR Advisor, HR Business Partner, Employee Relations Consultant, HR Consultant, HR Manager, People Consultant, HR Officer, Employment Law Advisor, HR Generalist, ER Specialist, HR Case Manager etc. REF-230 109 TPBN1_UKTJ

As a Resident Liaison Officer in Redditch, you'll be the key point of contact between residents and the property team, ensuring everyone is kept informed and satisfied throughout projects. Your role will help the business run smoothly by addressing queries, resolving concerns, and maintaining strong relationships with residents. Client Details This position is within the property industry, based in Redditch. Description Act as the primary contact for residents, addressing queries and concerns promptly. Ensure residents are informed about project timelines and updates. Coordinate access to properties for necessary works. Log and resolve complaints effectively, maintaining a high level of customer service. Conduct regular visits to properties to check on progress and resident satisfaction. Collaborate with the property team to address resident needs and feedback. Produce clear and accurate reports on resident interactions and project progress. Support the delivery of high-quality property services to residents.Profile A successful Resident Liaison Officer should have: Strong communication and interpersonal skills to liaise effectively with residents. Experience in a customer-facing role, ideally within the property industry. Ability to handle complaints and resolve issues diplomatically. Organisational skills to manage multiple tasks and priorities. A proactive approach to problem-solving and building relationships. Basic IT skills for reporting and communication purposes.Job Offer Salary ranging from £30,000 to £35,000, dependent on the level of experience. Permanent position within the property industry. Based in Redditch, with travel across stock - Herefordshire / Worcestershire / Dudley/ Stourbridge / West Bromwich / Birmingham / Coventry and Warwickshire.If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best

As a PA/Business Support Officer in the healthcare industry, you'll be supporting the day-to-day administrative needs of the organisation, ensuring smooth operations and efficient communication. A successful PA/Business Support Officer should have:. Support ad hoc tasks and projects as required by t

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