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Head of Accounting \n A well-established, growing organisation is looking for a Head of Accounting to take full ownership of month-end reporting and lead a team of Management and Assistant Accountants. This isn't a maintenance role - you'll have a clear mandate to simplify, standardise and automate how the function operates, working closely with FP&A, Finance Business Partners and operational stakeholders to drive that change. \n It's a strong step up for a qualified accountant who's ready to combine hands-on reporting ownership with genuine people leadership and process influence - with real autonomy to shape how the team works, not just execute what's already in place. \n Day to day, you'll: \n\n • Own the month-end close, keeping reporting accurate and on time\n, • Manage core balance sheet and P&L areas - journals, accruals, prepayments, reconciliations - with clear commentary on key movements and risks\n, • Lead, coach and develop a team of Management and Assistant Accountants\n, • Strengthen financial controls, ensuring policies are consistently applied\n, • Identify and deliver process improvements - simplification and automation are core to this role\n\n You'll need: \n\n • ACA, ACCA or CIMA qualified, with strong technical accounting knowledge\n, • Proven experience managing month-end close to deadline\n, • Experience leading or mentoring a finance team\n, • A track record of improving processes, controls or ways of working\n, • Strong stakeholder management, advanced Excel, and solid ERP experience\n\n Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Role: Construction Health & Safety AdvisorLocation: Leicester/ East Midlands Projects within 50 minutes of LeicesterSalary: £45,000 £50,000 + company car or car allowanceSector: Housebuilding and ConstructionWe Recruit Group is working exclusively with Jelson Homes, they are long established family-owned housebuilder who are looking to appoint an experienced Construction Health & Safety Advisor.Established for more than 130 years, the business has an annual turnover exceeding £110m and employs over 350 people. Alongside its residential developments, the wider groups operations include commercial and industrial construction, plant and machinery, transport, logistics and supply-chain activities.Reporting to the Director of Health & Safety, you will join an established in-house team responsible for maintaining and continually improving health and safety standards across the groups construction businesses.The role offers an excellent opportunity for someone working directly for a housebuilder or contractor, or a construction H&S consultant looking to move in-house. Projects are concentrated across the East Midlands, providing varied regional work without the requirement to regularly stay away from home.You will work closely with site teams, subcontractors, senior management, designers, engineers and the Land and Planning team, acting as a trusted source of practical health and safety advice.ResponsibilitiesPromote a positive health and safety culture across the groups construction operations.Provide practical advice and guidance to site teams, managers, directly employed operatives and subcontractors.Undertake regular site inspections and audits, reporting findings to site teams and senior management.Review subcontractor RAMS and safe systems of work, identifying areas for improvement.Support the continued development of the companys health and safety management system, policies and procedures.Monitor changes to health and safety legislation and communicate the necessary actions across the business.Lead accident and incident investigations, including statement taking, report writing and recommendations to prevent recurrence.Support the Director of Health & Safety with RIDDOR reporting and communication with the HSE and other enforcing authorities.Attend health and safety meetings with senior managers and contribute to the companys safety committee.Monitor and coordinate health and safety training, e-learning and competency records.Support occupational health surveillance, employee wellbeing and behavioural-safety initiatives.Prepare monthly health and safety performance reports.Manage specialist H&S trainers or consultants where required.RequirementsA minimum of three years health and safety experience within the construction sector.Previous housebuilding experience would be advantageous, although candidates from general contracting or construction consultancy backgrounds will also be considered.NEBOSH Construction Certificate.NVQ Level 4 or an equivalent health and safety qualification (desirable).Tech IOSH membership or above.Strong knowledge of CDM 2015, construction practices and current health and safety legislation.Experience undertaking site inspections, audits and subcontractor RAMS reviews.Previous accident investigation, statement taking and report-writing experience.The ability to coach, influence and build trusted relationships with site teams and senior management.A practical and solutions-focused approach to health and safety.Strong IT, administration and organisational skills.Full UK driving licence.ApplyThe position offers:Salary of £45,000 £50,000, depending on experience.Car allowance or company car.36 days holiday (inclusive of bank holidays & Christmas shutdown).Company pension scheme.Discretionary bonus scheme.Life assurance x 3 annual salaryPrivate Healthcare & Health Cash PlanAn established and financially secure regional employerAn existing in-house H&S team with board-level representation.East Midlands-based projects with no regular overnight stays.InterestedIf this sounds like the right next step for you, Id love to have a confidential chat.Even if this particular role isnt quite right, but youre open to exploring new opportunities in the market, feel free to get in touch, we work with employers across the property and construction sector daily, and your ideal role may already be on the table.Mike @ We Recruit Group | 07562 945 690TPBN1_UKTJ

About Our Client \n \n We are responsible for the provision of HR Business Partnering Capabilities for our UK client. The role is offered on an initial temporary basis with the anticipation that it will become permanent. Candidates looking only for temporary work should not apply. \n \n About the Role \n \n As HR Advisor, you’ll play an important role in supporting managers and colleagues across the business with practical, people-focused HR guidance. This is a varied role where you’ll manage employee relations matters from start to finish, including disciplinary, grievance, absence, performance and capability cases. Using your knowledge of UK employment law and HR best practice, you’ll help managers make fair, confident and pragmatic decisions, while ensuring cases are well documented and handled with care, consistency and professionalism. \n \n Be someone who makes it happen. \n \n Responsibilities \n \n\n • Employee Relations: Manage a varied caseload of employee relations matters from start to finish, including investigations, disciplinary, grievance, absence, performance and capability cases, ensuring each matter is handled fairly, consistently and in line with policy.\n\n \n\n • Policy & Compliance: Provide practical guidance to managers on HR policies, procedures and employment law, helping them make confident decisions while supporting compliance and reducing risk.\n\n \n\n • Manager Support & Coaching: Coach and support managers through people matters, helping them build confidence in handling conversations, managing performance and applying HR processes effectively.\n\n \n\n • HR Administration & Documentation: Complete HR lifecycle administration accurately and efficiently, ensuring employee records, letters, case notes and audit trails are maintained to a high standard.\n, • Absence & Wellbeing: Support managers with absence management, wellbeing conversations and occupational health referrals, helping colleagues access the right support while balancing business needs.\n, • Change & Organisational Support: Support people-related change activity, including restructures, consultations and TUPE-related processes where required, ensuring colleagues and managers receive clear and timely guidance.\n, • Continuous Improvement: Contribute ideas to improve HR processes, policies and ways of working, using feedback and data to help deliver a responsive, effective HR service.\n\n \n Be one of a kind. \n \n Skills & Experience \n \n\n • Experience providing HR advice and support in a busy, people-focused environment.\n, • Good working knowledge of UK employment law and confidence applying HR policies in a practical and balanced way.\n, • Experience supporting employee relations matters such as disciplinary, grievance, absence, performance and capability cases.\n, • Strong communication skills, with the ability to build trust, listen carefully and explain guidance clearly to managers and colleagues.\n, • Confident handling sensitive information with professionalism, discretion and good judgement.\n, • Well organised, with the ability to manage a varied workload, prioritise effectively and keep accurate records.\n, • A collaborative, pragmatic approach, with a genuine interest in supporting positive outcomes for people and the business.\n, • CIPD qualification or working towards one would be desirable, but we’re also open to equivalent HR experience.\n

Do you have experience partnering with operational leaders in a fast-paced, commercially driven environment? \n \n Can you demonstrate strong experience managing complex employee relations, organisational change and performance? \n \n Are you a credible and pragmatic HR professional who can build trusted relationships across all levels of a business? \n \n MacGregor Black are partnering with a leading global logistics organisation on the search for an HR Business Partner. This is a permanent role based in Leicester. \n \n Working closely with operational leaders, you will deliver a commercially focused people agenda across a complex and fast-moving business area. \n You will provide end-to-end HR support while contributing to wider projects across employee engagement, organisational change, talent, performance and workforce planning. This role requires someone equally comfortable managing day-to-day operational priorities and influencing longer-term people decisions. \n \n Key Responsibilities: \n \n\n • Partner with operational leaders to develop and deliver effective people plans.\n, • Provide commercially focused advice across employee relations, performance, absence and organisational change.\n, • Lead complex ER cases, investigations and formal processes.\n, • Coach managers to improve leadership capability and people-management confidence.\n, • Support workforce planning, talent reviews and succession planning.\n, • Analyse people data to identify trends, risks and opportunities.\n, • Lead and contribute to HR projects, including engagement and change initiatives.\n, • Work closely with HR Shared Services, Talent Acquisition, Reward and Learning & Development.\n, • Ensure HR policies and processes are applied consistently and in line with employment legislation.\n\n \n What Are We Looking For: \n \n\n • Proven experience operating as an HR Business Partner within a fast-paced operational environment.\n, • Strong employee relations and employment law knowledge.\n, • Experience supporting organisational change and transformation.\n, • Confident coaching and influencing senior operational stakeholders.\n, • Commercially minded, resilient and comfortable working at pace.\n, • Experience within logistics, distribution, manufacturing, retail operations or a similarly complex environment would be advantageous.\n, • CIPD qualified or possessing equivalent professional experience.\n\n \n £65,000 + Benefits \n \n For more information, please contact Alice Redmond.

Mode Search is proud to be partnering with a prestigious British luxury design and manufacturing business to recruit a Client Services Manager. Renowned for its exceptional craftsmanship and commitment to British manufacturing, the company creates beautifully designed furniture, lighting and interior products for a discerning international client base. \n \n This is an exciting opportunity to join a highly respected brand and take ownership of a key leadership position within the Client Services function. Reporting to the Client Services & Operations Manager, you will lead a dedicated team, ensuring the seamless delivery of exceptional client service while driving operational excellence across quoting, order management, aftercare and client support. \n \n If you are a people-focused leader with a passion for delivering outstanding customer experiences, improving operational processes and developing high-performing teams, this is an excellent opportunity to join a growing luxury business where you can make a genuine impact. \n \n This role is 5 days based in the office, allowing close collaboration with other departments. \n \n The Role \n\n • Lead, coach and develop the Furniture & Lighting Client Services team, fostering a collaborative and high-performing culture.\n, • Oversee the day-to-day management of the client support platform, ensuring workloads are prioritised effectively and service levels are consistently achieved.\n, • Manage the end-to-end client journey, overseeing quotations, order processing, aftercare requests and operational enquiries.\n, • Act as the key link between Client Development, Manufacturing, Product, Logistics and Finance teams to ensure seamless communication and service delivery.\n, • Support the resolution of complex client enquiries and escalated issues, ensuring timely and professional outcomes.\n, • Monitor team performance through KPIs and operational reporting, identifying opportunities to improve efficiency and service standards.\n, • Balance team workloads and resources, proactively identifying operational risks, bottlenecks and opportunities for continuous improvement.\n, • Create and maintain process documentation, training materials and operational best practice guides.\n, • Support recruitment, onboarding and the ongoing development of team members.\n, • Contribute to strategic projects and continuous improvement initiatives that support the future growth of the Client Services function.\n\n \n Requirements \n\n • Proven leadership experience within a client services, customer service or operations environment.\n, • Experience managing and developing high-performing teams through coaching, mentoring and performance management.\n, • Strong organisational and workload management skills, with the ability to manage multiple priorities in a fast-paced environment.\n, • Excellent communication and stakeholder management skills, with the confidence to collaborate across multiple departments.\n, • A track record of driving process improvements and operational efficiencies.\n, • Strong analytical skills with proficiency in Microsoft Office, particularly Excel.\n, • Experience using Zendesk or a similar customer support platform is highly desirable.\n, • Familiarity with ERP systems, including SAP Business One, would be advantageous.\n, • Experience within luxury interiors, furniture, design, hospitality or another premium product environment is preferred.\n, • Additional language skills would be an advantage.\n\n \n If you're looking to join a market-leading British luxury brand and lead a team committed to delivering an exceptional client experience, we'd love to hear from you. \n \n Please send your CV to info@modesearch.co.uk or click the Apply button. \n \n Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.

Description of Role: \n The HR Business Partner is responsible for leading Plant Plan’s company-wide people & culture agenda and ensuring the business has the leadership capability, workforce, culture and HR infrastructure required to achieve its growth plans. \n \n Reporting to the Managing Director, the role combines strategic HR leadership with hands-on delivery. You will hold leaders accountable for people performance, improve recruitment and retention, work on proactive projects to improve culture, management and leadership capabilities, manage employment risk and provide clear people data to support business decisions. \n \n You will be privy to top-level, confidential information, and it is essential that you are always discreet and absolutely confidential. \n \n Responsibilities: \n\n • Provide the Managing Director and wider management team with required data, reports and insights to support decision-making and strategic direction.\n, • Develop and deliver annual people and culture plans.\n, • Ensure that staffing requirements are met, and that business capability is not hindered through roles not being adequately staffed.\n, • Make sure all vacancies are filled promptly with capable people, aligned to our values and culture.\n, • Lead on recruitment for roles in teams assigned to you for this purpose, including placing adverts, screening, and undertaking interviews.\n, • Help build a talent pipeline for roles where we frequently need to add staff.\n, • Succession planning and oversight of the development and training of future leaders.\n, • Maintain a clear people plan for key roles and identified capability weak points, including building and maintaining a Skills Matrix for the organisation.\n, • Implement consistent leadership and management delivery throughout the organisation, including both proactive (1-2-1s, Appraisals, etc.) and reactive (RTWs, Investigation Meetings, etc.) activities.\n, • Oversight of and involvement in disciplinary, settlement, redundancy, grievance and performance management actions to ensure fair and compliant outcomes.\n, • Always act with the best interests of the business in mind.\n, • Provide coaching and training to business leaders on management best practices.\n, • Lead on the people aspect of business changes, restructuring, and acquisitions.\n, • Take ownership of the eNPS and retention KPIs for the business and take proactive steps to improve these scores at both a team and company level.\n, • Carrying out Exit Interviews and feeding back findings to relevant teams/managers.\n, • Oversight of the onboarding and training processes, and the application of these to individuals starting with Plant Plan.\n, • Ensure contracts and other policies and records are compliant and up to date at all times. Be proactive in preparing the company for changes in legislation and employment law best practice.\n, • Make sure HR programmes, incentives, systems and processes are secure, fit for purpose, and provide good value for money and, where appropriate, ROI.\n, • Communicate promptly and concisely, and ensure deliverables and projects are completed on time.\n\n \n Skills, Attributes & Experience - What We're Looking For: \n\n • An excellent cultural fit with Plant Plan, someone who shares our values and mindset.\n, • Experience in delivering people & culture related organisational-level change.\n, • A track record of senior-level generalist HR experience in fast-growing SME businesses.\n, • A commercial mindset, with a clear understanding of how decisions affect profitability, productivity, and the capacity to grow.\n, • Excellent, up-to-date knowledge of UK and European employment law.\n, • Able to travel throughout the UK and Ireland for work.\n, • Has the credibility and knowledge to support, coach and challenge senior leaders.\n, • Comfortable taking responsibility for and dealing with challenging situations and people.\n, • Highly confidential.\n, • CIPD Level 7 qualified (or similar).\n, • Organised, diligent, excellent task-management skills, and deadline-driven.\n, • Empathetic, with excellent people and listening skills.\n, • Excellent verbal and written communication skills.\n, • Flexible and comfortable with changing priorities.\n, • Able to work independently – doesn’t require constant supervision.\n, • Familiarity with Indeed & LinkedIn Recruiter – doesn’t require or rely on 3rd party recruiters to fill roles.\n, • An enthusiastic adopter of AI in the workplace.\n\n \n Certifications/Licenses Required: \n\n • UK driving license\n, • UK right to work\n, • Relevant HR training and accreditation (CIPD Level 7 qualified, or similar)\n\n \n Benefits & Perks: \n\n • Quarterly Performance Bonus Scheme\n, • Full Health Insurance from Day 1\n, • 31 Days Holiday including Bank Holidays\n, • Additional Long Service Holidays\n, • 2 Days Paid Sick Leave P/A\n, • Salary Sacrifice EV Scheme\n\n \n About Us: \n Headquartered in Enderby, Leicester, with an Operational Hub in Enfield, North London; Plant Plan are a rapidly growing, ambitious company that specialises in commercial planting schemes for offices, hotels and restaurants. We’re a service provider, helping our clients create beautiful spaces where their team and customers will want to spend time and work together. \n \n We are a family-owned company that believe success is reached through caring first for the Plant Plan team and our Customers. We are growing rapidly and have a clear roadmap for continued success, meaning there are always opportunities for development, promotion, and learning new skills. \n \n Our Core Values: \n\n • Exceed Expectations\n, • Make Things Happen\n, • Do the Right Thing\n, • Always Look for Ways To Improve\n, • Care For Your Colleagues, Customers and the Community\n\n \n

Role: Construction Health & Safety AdvisorLocation: Leicester/ East Midlands Projects within 50 minutes of LeicesterSalary: £45,000 £50,000 + company car or car allowanceSector: Housebuilding and ConstructionWe Recruit Group is working exclusively with Jelson Homes, they are long established family-owned housebuilder who are looking to appoint an experienced Construction Health & Safety Advisor.Established for more than 130 years, the business has an annual turnover exceeding £110m and employs over 350 people. Alongside its residential developments, the wider groups operations include commercial and industrial construction, plant and machinery, transport, logistics and supply-chain activities.Reporting to the Director of Health & Safety, you will join an established in-house team responsible for maintaining and continually improving health and safety standards across the groups construction businesses.The role offers an excellent opportunity for someone working directly for a housebuilder or contractor, or a construction H&S consultant looking to move in-house. Projects are concentrated across the East Midlands, providing varied regional work without the requirement to regularly stay away from home.You will work closely with site teams, subcontractors, senior management, designers, engineers and the Land and Planning team, acting as a trusted source of practical health and safety advice.ResponsibilitiesPromote a positive health and safety culture across the groups construction operations.Provide practical advice and guidance to site teams, managers, directly employed operatives and subcontractors.Undertake regular site inspections and audits, reporting findings to site teams and senior management.Review subcontractor RAMS and safe systems of work, identifying areas for improvement.Support the continued development of the companys health and safety management system, policies and procedures.Monitor changes to health and safety legislation and communicate the necessary actions across the business.Lead accident and incident investigations, including statement taking, report writing and recommendations to prevent recurrence.Support the Director of Health & Safety with RIDDOR reporting and communication with the HSE and other enforcing authorities.Attend health and safety meetings with senior managers and contribute to the companys safety committee.Monitor and coordinate health and safety training, e-learning and competency records.Support occupational health surveillance, employee wellbeing and behavioural-safety initiatives.Prepare monthly health and safety performance reports.Manage specialist H&S trainers or consultants where required.RequirementsA minimum of three years health and safety experience within the construction sector.Previous housebuilding experience would be advantageous, although candidates from general contracting or construction consultancy backgrounds will also be considered.NEBOSH Construction Certificate.NVQ Level 4 or an equivalent health and safety qualification (desirable).Tech IOSH membership or above.Strong knowledge of CDM 2015, construction practices and current health and safety legislation.Experience undertaking site inspections, audits and subcontractor RAMS reviews.Previous accident investigation, statement taking and report-writing experience.The ability to coach, influence and build trusted relationships with site teams and senior management.A practical and solutions-focused approach to health and safety.Strong IT, administration and organisational skills.Full UK driving licence.ApplyThe position offers:Salary of £45,000 £50,000, depending on experience.Car allowance or company car.36 days holiday (inclusive of bank holidays & Christmas shutdown).Company pension scheme.Discretionary bonus scheme.Life assurance x 3 annual salaryPrivate Healthcare & Health Cash PlanAn established and financially secure regional employerAn existing in-house H&S team with board-level representation.East Midlands-based projects with no regular overnight stays.InterestedIf this sounds like the right next step for you, Id love to have a confidential chat.Even if this particular role isnt quite right, but youre open to exploring new opportunities in the market, feel free to get in touch, we work with employers across the property and construction sector daily, and your ideal role may already be on the table.Mike @ We Recruit Group | 07562 945 690TPBN1_UKTJ

Facilities Account ManagerSalary: £45,000 - £50,000 per annumWe are seeking an experienced Facilities Account Manager to oversee the delivery of an integrated facilities management and catering services contract within a prestigious client environment.This is an excellent opportunity for an operationally focused manager who has experience leading multiple service lines, building strong client relationships, and driving high standards across service delivery. The successful candidate will be responsible for ensuring contractual performance, operational excellence, financial accountability and team engagement across a diverse and fast-paced account.Working closely with both frontline and management teams, you will act as the key point of contact for the client, ensuring service delivery consistently exceeds expectations while identifying opportunities for continuous improvement and growth.Key ResponsibilitiesLead the day-to-day delivery of integrated facilities management and catering services.Develop and maintain strong client relationships, acting as a trusted partner and primary contact.Drive performance against contractual KPIs, SLAs and compliance requirements.Manage budgets, financial performance and forecasting to achieve agreed targets.Lead, coach and develop operational management teams to deliver exceptional service.Ensure high standards of health, safety, quality and statutory compliance.Identify opportunities for service innovation, efficiencies and value enhancement.Produce regular operational and financial reports for internal and client stakeholders.Support business continuity, mobilisation activities and service improvement initiatives where required.About YouWe're looking for a commercially minded and relationship-focused leader with:Experience managing integrated facilities managementExposure to catering, hospitality, workplace services or broader FM environments.Strong financial acumen, including budget management and commercial accountability.Proven ability to manage client relationships at multiple levels.Experience leading diverse operational teams across multiple service streams.Excellent communication, stakeholder management and problem-solving skills.A proactive approach with a passion for service excellence and continuous improvement.Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

Business Quality Assessor \n Leicester; Office based with hybrid working upon probation completion \n Full Time, Permanent \n £28,000 – £35,000 per annum \n Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. \n Due to continued growth, they are looking to expend their case checking team at their office in Leicester. \n Key Tasks: \n\n • Assessment of client files to ensure compliance with regulations and company standards.\n, • Ensure their Appointed Representatives are, as per FCA guidelines, always Treating Customers Fairly and delivering good customer outcomes.\n, • Provide compliant guidance and support to staff and Appointed Representatives.\n, • To instruct and coach members in order to improve risk assessment ratings.\n, • Accurately record any findings and corrective activity.\n\n Experience: \n\n • Ideally our client is looking for someone with experience, with a good grounding and understanding of working on a regulatory environment.\n, • Experience of working under pressure, prioritising and working to tight deadlines is essential.\n, • It is essential that you have good computer skills, including but not limited to Microsoft applications.\n\n Qualifications: \n\n • You will need to be CeMap qualified and have experience within the mortgage compliance environment.\n\n Personal Qualities: \n\n • You need to have excellent verbal and written communication skills with the ability to analyse information with a view to making informed decisions.\n, • Ideally our client needs someone who is highly self-motivated to meet key objectives, with a real desire to provide support, with a confident and assured approach when discussing regulatory matters.\n\n Benefits: \n\n • Additional leave – 22 days plus bank holidays as standard with the option to buy more each year\n, • Company pension\n, • Health and wellbeing programme\n, • Sick pay\n\n Their normal working hours are 35 hours a week, Monday to Friday. Hybrid working will be available upon successful completion of your probation. \n Remote working will be available to candidates who have their CeMap qualification and do not live within a reasonable commuting distance. \n As our client is unable to sponsor you for this role, you must be eligible to work within the UK, and you will be asked to confirm this prior to any interview.

As a QA Manager, you help make sure the food we produce is safe, legal and high quality every day. You lead the Quality Assurance team and oversee quality systems across the site. You work closely with Operations, Technical and other teams to make sure standards are followed, issues are resolved quickly and continuous improvement is part of everyday work. Key Responsibilities:Lead and manage the QA team across site operations.Act as the main point of contact for food safety and quality matters.Ensure quality systems meet customer, legal and company standards.Work closely with Operations to maintain strong quality and hygiene practices.Manage non-conformances, making sure actions are completed and closed out.Investigate quality, micro or process issues and agree clear outcomes.Support audits, inspections and customer visits.Help develop and maintain HACCP and food safety systems.Train, coach and develop QA colleagues and auditors.About You We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. Youll bring the following skills and experience:You will have experience in a QA or technical role within food manufacturing.Bringing a good understanding of food safety, quality systems and audits.With confidence leading teams and working with production colleagues.Bringing a calm, practical approach when dealing with issues or challenges.You will have strong attention to detail and will be able to explain standards to different stakeholder groups.What We Offer Were building a workplace where different ways of thinking are not just welcomed but supported, with clear communication, flexible processes, and a commitment to continuous improvement so everyone can thrive. Company pension scheme Access to health and well-being support, such as healthcare, optical and dental discounts Employee discount scheme Experience annual pay reviews Profit related pay Opportunity for extended leave Free on-site parking Unlock your potential through training and growth opportunitiesAbout UsSamworth Brothers is a fourth-generation family business, trusted by many of the UKs best-known retailers to produce high-quality own-label products. Alongside these, were proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son. With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, were committed to excellence in everything we dofrom the food we make to the careers we build. At Samworth Brothers, youre more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive. Ready to make a difference? Join us and be part of something special! Were proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process thats fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know. Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.TPBN1_UKTJ

The OpportunityWe are seeking a dynamic, energetic and results-driven Bakery Manager to take ownership of a growing bakery operation.This is a hands-on leadership role for someone who can raise standards, bring professionalism and structure to the team, and make a genuine impact on business performance. You will lead from the front, combining strong people leadership with hands-on involvement on the production floor.The successful candidate will be ambitious, engaging and commercially minded, with the energy and resilience to challenge the status quo, drive improvements and help build a high-performing operation.Key ResponsibilitiesTake ownership of the safe, efficient and effective day-to-day running of the bakery.Lead, motivate, coach and develop the bakery team, setting clear expectations and high standards.Plan labour, rotas and resources to deliver production targets on time and to specification.Maintain excellent standards of food safety, hygiene, quality and Health & Safety.Monitor KPIs including output, efficiency, downtime, waste, yield and labour utilisation.Identify operational issues, conduct root cause analysis and implement practical improvements.Work closely with Production, Engineering and Technical/Quality to improve reliability, efficiency and processes.Develop and maintain effective SOPs, work instructions and standard ways of working.Recruit, train and develop operators as the team grows.Take ownership of problems and drive them through to resolution.Experience & SkillsEssential:Food manufacturing experience, ideally within a bakery or dough-based environment.Proven experience leading or supervising production teams.Strong knowledge of food safety, hygiene and Health & Safety.Experience working to production plans, KPIs and operational standards.Strong practical problem-solving and continuous improvement skills.Excellent leadership, communication and interpersonal skills.Confident challenging ineffective processes and driving change.A genuinely hands-on approach to production.Desirable: Experience with automated production lines, Lean/continuous improvement, SOP development, Engineering/Maintenance collaboration and production scale-up.The PersonWe are looking for someone who:Leads from the front and sets high standards.Is dynamic, energetic, resilient and results-oriented.Is engaging and confident, with the ability to inspire and develop people.Takes ownership and turns problems into solutions.Is practical, commercially aware and focused on continuous improvement.Wants to make a real mark on the business and drive growth, rather than simply maintain the status quo.The role requires someone to cover 4 days per week on a 12 hour shift (5am to 5pm), and whilst the operation runs from Saturday to Thursday (core days being Sunday to Thursday) flexibility will be required to work additional hours when required, however any additional hours in excess of the standard 48, will be paid at time and a half.Success in the RoleSuccess will be demonstrated through safe and reliable production, consistently high quality and hygiene standards, improved efficiency and productivity, reduced waste and downtime, and a capable, engaged and increasingly self-sufficient bakery team.This is an opportunity to take genuine ownership of a growing operation, raise the bar and play a key role in its future success.Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.TPBN1_UKTJ

Store Manager - Wigston | Up to £45,000 + Bonus | Leading Retail BrandReady to lead a high-profile store and shape the future of retail?Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for anexceptional Store Manager in Wigston. With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership .About the Role:As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment.Key Responsibilities:Deliver exceptional customer service and drive brand loyalty.Lead, coach, and inspire a team to achieve sales and service goals.Manage store operations efficiently, including stock, rotas, and merchandising.Maintain the highest standards of compliance, health & safety, and store presentation.Analyse sales data, monitor trends, and respond quickly to market opportunities.Consistently hit and exceed KPIs and commercial targets.What We're Looking For:Experience as a Store Manager, Assistant Manager, or Department Manager (minimum 24 months).Strong people leadership skills and a proven ability to build high-performing teams.Excellent commercial acumen and ability to drive store profitability.A customer-first mindset with a passion for retail and team development.What's on Offer:Salary up to £45,000 per year, with regular reviews based on performance.Attractive bonus structure rewarding your success.Long-term career progression with a well-known and respected brand.Join a dynamic, supportive business culture that values its people.Apply NowIf you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch.BBBH36814TPBN1_UKTJ

In a NutshellWe have an exciting opportunity for a Senior Quantity Surveyor to join our team within Vistry South East Midlands, at our office in Enderby, Leicestershire. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company.We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.Let's cut to the chase, what's in it for youCompetitive basic salary and annual bonusCompany car, car allowance or travel allowanceSalary sacrifice car scheme available to all employeesUp to 39 days annual leave plus bank holidays2 Volunteering days per annumPrivate medical insurance, with employee paid coverEnhanced maternity, paternity and adoption leaveCompetitive pension scheme through salary sacrificeLife assurance at 4 x your annual salaryShare save and share incentive schemesChristmas company shutdownEmployee rewards portal with many more benefitsIn return, what we would like from youBehave in line with our company values - Integrity, Caring and QualityHNC / HND in Surveying or equivalentProven experience as a Senior Quantity Surveyor working within a residential house builderExperience maybe gained from a similar position or promotionA good understanding or building regulations and legal obligationsA good knowledge or construction methods and materialsStrong mathematical and IT abilityAbility to assess and analyse informationGood business senseGood understanding of budget managementWorking towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS)More about the Senior Quantity Surveyor roleLead, support and coach your direct reports and the wider team to support their growth and developmentCollaborate with Land, Technical, Development and Construction teams, attending project and design meetings to provide commercial input and identify cost risks and opportunities.Review contract documentation, drawings and programme requirements to identify errors, omissions, risks, delays, extensions of time, loss and expense events, and potential cost impacts.Manage the tendering and procurement process, including preparing tender documentation, evaluating submissions, completing CV1/CV2 approvals, conducting adjudications and ensuring compliance with Group policy and best practice.Negotiate, place and administer subcontract orders, including pre-order meetings, contractual documentation, subcontractor due diligence and approval processes.Manage variations, sales extras, site instructions and development changes, ensuring accurate valuation, approval, reporting and cost recovery.Prepare, monitor and control development budgets, cost plans, forecasts and cash flow, identifying risks, opportunities and areas of overspend.Produce and present commercial and financial reporting, including CVRs, valuations, liability reports, margin analysis, cost-to-complete forecasts, turnover forecasts and site-specific commercial reviews.Assess, value and certify subcontractor payments, variations, retentions and final accounts, ensuring compliance with contractual obligations, company procedures and relevant legislation.Maintain accurate commercial records and reporting systems, including orders, valuations, reserves, forecasts, payment schedules and project administration within company systems.Monitor subcontractor performance and contractual compliance, supporting dispute resolution, claims management and commercial risk mitigation.Liaise with internal stakeholders to provide budget, forecast and cost information required for business planning, financial control and statutory reporting.Support site close-down activities, maintenance orders, adoption requirements and the completion of all post-contract commercial obligations.Promote commercial best practice, financial governance and continuous improvement, identifying cost-saving opportunities and advising management of significant commercial risks.Maintain up-to-date knowledge of legislation, company procedures and industry best practice, undertaking training as requiredFinally, let's tell you a bit more about usWe build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.Join us in making Vistry.#LI-AD1TPBN1_UKTJ

As a Process Manager, you help production run safely, smoothly and efficiently every day. You lead manufacturing processes on site, making sure work is done the right way and standards are met at all times. You work closely with Operations, Technical, Engineering and Quality teams to improve performance, reduce waste and support people on the shop floor. You play a key role in building a positive, well-organised working environment. Key Responsibilities:Lead and coordinate all site-based process development activities.Manage product launches and reformulation projects from handover through to launch.Build and maintain strong relationships with customers, providing clear communication throughout the development process.Ensure all project documentation is completed accurately and maintained.Collaborate closely with Operations, QA, Purchasing and NPD teams to deliver projects successfully.Lead projects involving changes to processes, equipment or raw materials.Manage, coach and develop the Process Development team, supporting performance, training and resource planning.About You We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. Youll bring the following skills and experience:Experience within chilled or short shelf-life food manufacturing.With a good understanding of food safety, quality and health & safety standards.Strong organisational and project management skills.You will have confidence leading teams and supporting people on the shop floor.Bringing a calm, solutions-focused approach when things dont go to plan.With strong organisation skills and attention to detail.What We Offer Were building a workplace where different ways of thinking are not just welcomed but supported, with clear communication, flexible processes, and a commitment to continuous improvement so everyone can thrive. Company pension scheme Access to health and well-being support, such as healthcare, optical and dental discounts Employee discount scheme Experience annual pay reviews Profit related pay Opportunity for extended leave Free on-site parking Unlock your potential through training and growth opportunitiesAbout UsSamworth Brothers is a fourth-generation family business, trusted by many of the UKs best-known retailers to produce high-quality own-label products. Alongside these, were proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son. With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, were committed to excellence in everything we dofrom the food we make to the careers we build. At Samworth Brothers, youre more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive. Ready to make a difference? Join us and be part of something special! Were proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process thats fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know. Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.TPBN1_UKTJ

Head of Sales & MarketingLocation: Kibworth, Leicestershire, LE8 0YECompany: KSF Global LtdRole: Full-time, PermanentReporting to: Managing DirectorCompany OverviewKSF Global is a growing international supplier of bespoke retail displays, store fixtures, digital retail technology and integrated retail solutions. We work with major retailers and global brands, supporting projects from concept design and engineering through prototyping, manufacturing, warehousing, distribution and installation.As we enter our next stage of growth of broadened product offers (fixture + digital tech) and verticals (retail, hospitality, health wellness, education), we are looking for an experienced Head of Sales & Marketing to lead our commercial growth strategy, strengthen our sales pipeline and build a more structured and scalable approach to new business, account development and marketing.Role SummaryThis is a senior, hands-on leadership role for someone who combines strong B2B sales capability with strategic marketing awareness.You will take ownership of KSF's sales and marketing performance, with a particular focus on:Winning new customersDeveloping a strong and predictable sales pipelineIncreasing revenue from existing accountsStrengthening inbound lead generationDeveloping strategic partner channelsImproving sales processes, forecasting and conversionBuilding a high-performing sales and marketing functionYou will work closely with the Managing Director, Head of Accounts, Operations and Product teams to turn KSF's growth strategy into measurable results.Key ResponsibilitiesSales Growth & New BusinessDevelop and implement the sales strategy to achieve agreed revenue and growth targets.Build and maintain a strong, qualified and predictable new-business pipeline.Lead targeted outbound activity focused on priority retailers, brands and strategic prospects.Personally support the development and conversion of major opportunities.Lead pitches, proposals, tenders and commercial negotiations where required.Improve lead qualification, opportunity management, conversion rates and sales discipline.Ensure effective use of CRM, pipeline reporting and sales forecasting.Establish clear sales targets, KPIs and accountability.New Market DevelopmentIdentify and assess opportunities in new sectors, customer groups, products and geographic markets.Develop practical go-to-market plans for selected growth opportunities.Research market potential, customer needs, competitor activity and routes to market.Build initial target-account lists, partnerships and sales pipelines within new markets.Test new propositions and adjust commercial approaches based on results.Work closely with Product, Marketing and Operations to ensure KSF can successfully support new market opportunities.Marketing LeadershipDevelop and oversee a marketing strategy aligned with KSF's commercial objectives.Strengthen inbound lead generation and overall market visibility.Guide digital marketing, SEO, AI/search visibility, social media, email campaigns, content, case studies and events.Ensure marketing activity is focused on priority customer segments and measurable commercial outcomes.Improve the quality and consistency of sales and marketing collateral.Monitor marketing performance, lead quality, conversion and return on investment.Team Leadership & DevelopmentLead, coach and develop the Sales and Marketing team.Build clear roles, responsibilities, objectives and KPIs across the function.Improve individual and team sales capability through coaching, structured reviews and development plans.Introduce consistent sales processes, pipeline reviews and performance management.Identify skills or resource gaps and support future recruitment as the business grows.Develop a high-performance culture focused on accountability, collaboration and continuous improvement.Account GrowthWork closely with the Head of Accounts to identify opportunities for customer growth, retention and cross-selling.Support the development of clear strategies for stable, growing and newly acquired accounts.Maintain senior-level relationships with strategically important customers where appropriate.Ensure newly acquired customers are effectively handed over to the Account and Project teams following successful initial conversion.Strategic PartnershipsDevelop relationships with technology providers, software partners and complementary businesses.Create referral, joint-selling and joint-marketing opportunities.Build a measurable pipeline of partner-generated opportunities.Support development of joint customer propositions and demonstrations.Commercial PerformanceTake ownership of sales performance, pipeline and revenue forecasting.Maintain strong awareness of gross margin and the commercial quality of opportunities.Support pricing strategy and major commercial negotiations.Balance revenue growth with profitability, risk and operational capability.Provide clear and regular sales and marketing performance reporting to the Managing Director and senior management team.Skills and ExperienceEssential - SalesStrong experience in senior B2B sales, business development or sales leadership.Proven track record of winning significant new customer accounts.Evidence of achieving or exceeding revenue and sales targets.Experience developing and managing complex or consultative sales opportunities.Strong new-business prospecting and relationship-development capability.Experience leading, coaching and developing sales and/or marketing teams.Demonstrable experience improving sales processes, pipeline management and forecasting.Experience developing or implementing go-to-market strategies.Evidence of successfully entering new markets, sectors, territories or customer segments.Strong commercial negotiation and presentation skills.Good understanding of marketing and its role in generating qualified sales opportunities.Strong CRM and data-driven sales management skills.Excellent communication, leadership and influencing skills.Ability to combine strategic thinking with a hands-on approach.Strong cross-functional collaboration skills.Essential - MarketingProven experience developing and delivering B2B marketing strategies aligned with sales and revenue growth.Strong understanding of digital marketing, SEO, AI/search visibility, content, email and social media.Experience generating and nurturing qualified inbound leads and improving marketing-to-sales conversion.Ability to develop targeted campaigns for specific sectors, customer groups and new markets.Experience creating strong value propositions, case studies, sales collateral and sector-focused content.Good understanding of account-based marketing, events, trade shows and partner marketing.Strong analytical skills with experience measuring lead generation, conversion, campaign ROI and marketing-generated pipeline.Experience using CRM, Google Analytics, Search Console and digital marketing tools.Ability to lead and develop marketing team members and external agencies.Strong understanding of how Sales and Marketing work together to create sustainable revenue growth.DesirableExperience within one or more of the following would be advantageous:Retail fixtures and fittingsPOS / POP displaysShopfittingRetail technologyManufacturingDesign and buildInteriorsVisual merchandisingProject-based B2B solutionsAV integrationDigital signageExperience working with major retailers, international brands or multi-site customers would also be highly desirable.Salary and BenefitsCompetitive salary package, dependent on experience.The package is expected to include:Competitive basic salaryPerformance-related bonus linked to agreed sales and business-growth objectivesCar allowanceCompany pensionPaid annual leave up to 25 daysBusiness expenses in line with company policyTPBN1_UKTJ

About The Role As an Area Manager you will lead the team to deliver work safely, on time and to the right standard. The role involves supporting people, helping them to develop and creating a positive working environment. Clear communications and good planning help keep performance on track, whilst practical problem solving ensures that the area runs smoothly each day. Collaboration with other teams is an important part of resolving issues, trialling new ideas and supporting customer needs. Key Responsibilities: Guide Team Leaders and colleagues so that the daily plan is delivered safely and efficientlyMaintain safety, quality and process standards and make sure they're followed consistentlyMonitor performance, review data and take action where improvements are neededCommunicate openly, coach your team and support wellbeing, performance and attendanceWork closely with other departments to resolve issues, support improvements and deliver good service.About You We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. Youll bring the following skills and experience: You are a resilient and credible leader with experience of coaching and developing teams in a chilled or high care food environmentYou are confident in finding solutions, thinking ahead and making clear decisions under pressureYou understand food safety requirements and HACCP Level 3 and IOSH StandardsYou have a solid grasp of production processes, KPIs and operational planning in a fast paced settingYou communicate well, build strong working relationships and manage performance in a fair and consistent way.What We Offer Were building a workplace where different ways of thinking are not just welcomed but supported, with clear communication, flexible processes, and a commitment to continuous improvement so everyone can thrive. Company pension scheme Access to health and well-being support, such as healthcare, optical and dental discounts Employee discount scheme Experience annual pay reviews Profit related pay Opportunity for extended leave Free on-site parking Unlock your potential through training and growth opportunities About Us Samworth Brothers is a fourth-generation family business, trusted by many of the UKs best-known retailers to produce high-quality own-label products. Alongside these, were proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son. With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, were committed to excellence in everything we dofrom the food we make to the careers we build. At Samworth Brothers, youre more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive. Ready to make a difference? Join us and be part of something special! Were proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process thats fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know. Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.TPBN1_UKTJ

Mode Search is proud to be partnering with a prestigious British luxury design and manufacturing business to recruit a Client Services Manager. Renowned for its exceptional craftsmanship and commitment to British manufacturing, the company creates beautifully designed furniture, lighting and interior products for a discerning international client base. This is an exciting opportunity to join a highly respected brand and take ownership of a key leadership position within the Client Services function. Reporting to the Client Services & Operations Manager, you will lead a dedicated team, ensuring the seamless delivery of exceptional client service while driving operational excellence across quoting, order management, aftercare and client support. If you are a people-focused leader with a passion for delivering outstanding customer experiences, improving operational processes and developing high-performing teams, this is an excellent opportunity to join a growing luxury business where you can make a genuine impact. This role is 5 days based in the office, allowing close collaboration with other departments. The Role • Lead, coach and develop the Furniture & Lighting Client Services team, fostering a collaborative and high-performing culture., • Oversee the day-to-day management of the client support platform, ensuring workloads are prioritised effectively and service levels are consistently achieved., • Manage the end-to-end client journey, overseeing quotations, order processing, aftercare requests and operational enquiries., • Act as the key link between Client Development, Manufacturing, Product, Logistics and Finance teams to ensure seamless communication and service delivery., • Support the resolution of complex client enquiries and escalated issues, ensuring timely and professional outcomes., • Monitor team performance through KPIs and operational reporting, identifying opportunities to improve efficiency and service standards., • Balance team workloads and resources, proactively identifying operational risks, bottlenecks and opportunities for continuous improvement., • Create and maintain process documentation, training materials and operational best practice guides., • Support recruitment, onboarding and the ongoing development of team members., • Contribute to strategic projects and continuous improvement initiatives that support the future growth of the Client Services function. Requirements • Proven leadership experience within a client services, customer service or operations environment., • Experience managing and developing high-performing teams through coaching, mentoring and performance management., • Strong organisational and workload management skills, with the ability to manage multiple priorities in a fast-paced environment., • Excellent communication and stakeholder management skills, with the confidence to collaborate across multiple departments., • A track record of driving process improvements and operational efficiencies., • Strong analytical skills with proficiency in Microsoft Office, particularly Excel., • Experience using Zendesk or a similar customer support platform is highly desirable., • Familiarity with ERP systems, including SAP Business One, would be advantageous., • Experience within luxury interiors, furniture, design, hospitality or another premium product environment is preferred., • Additional language skills would be an advantage. If you're looking to join a market-leading British luxury brand and lead a team committed to delivering an exceptional client experience, we'd love to hear from you. Please send your CV to info@modesearch.co.uk or click the Apply button. Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.

About us Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. The Dune Group operate a single Distribution Centre (DC) in the UK, which services the demand from the UK and EU Retail estate, International franchise partners, Wholesale customers and all e-commerce orders. Stock is received at the DC from our global suppliers and will be stored and distributed in line with customer orders and merchandising plans. Additionally, the DC has a very active Quality Control department dealing with not just quality checks, but also remedial activities. The site holds a Customs Warehouse Authorisation, with Dune Group having AEO accreditation. About the role We are recruiting for two Fulfilment Managers, one for each shift pattern: • Early Shift: 6:00am to 2:00pm, • Late Shift: 2:00pm to 10:00pm As a Fulfilment Manager, you will lead our Retail and International warehouse operations, ensuring the efficient flow of stock and delivery of fulfilment activities in line with business, customer and regulatory requirements. You will have overall responsibility for warehouse operations and supporting administration functions, driving high standards of service, quality, compliance and cost performance. Reporting into the wider Operations team, you will lead and develop a management team consisting of three Warehouse Supervisors and one Admin Supervisor, with responsibility for the Distribution Centre operatives and admin teams. You will play a key role in workforce planning, operational performance, continuous improvement initiatives and team development. Working closely with colleagues across Logistics, Customs Compliance, Customer Services and Head Office functions, you will help deliver a customer-focused, high-performing fulfilment operation that consistently meets business objectives and customer expectations. Contract type: Permanent Hours – 40 hours (Breaks are paid) Full training is provided About you We are looking for experienced warehouse or fulfilment leaders who thrives in a fast-paced environment and enjoys motivating teams to achieve results. You are commercially minded, highly organised and capable of balancing operational priorities while maintaining exceptional service standards. You will have strong leadership skills and are passionate about developing people, improving processes and delivering operational excellence. You are comfortable working collaboratively with a range of stakeholders and can confidently make decisions in a dynamic distribution environment. RESPONSIBILITIES: • Manage the end-to-end fulfilment operation across Retail and International warehouses., • Oversee inbound, stock receipt, picking, packing and dispatch activities to achieve KPI and SLA targets., • Ensure warehouse administration activities are completed accurately and on time., • Manage store distribution and transportation activities in line with business requirements., • Ensure customer orders are fulfilled in accordance with Retail, Wholesale and Franchise customer expectations., • Lead, coach and develop Warehouse Supervisors and the Administration Supervisor to deliver outstanding performance., • Set objectives, monitor performance and identify development opportunities for team members., • Plan labour resources effectively, including recruitment and agency labour requirements., • Drive a culture of continuous improvement, identifying opportunities to improve productivity, service and efficiency., • Monitor operational performance metrics and productivity measures., • Maintain stock integrity and inventory accuracy across all fulfilment operations., • Ensure compliance with Health & Safety policies, audited processes, HMRC regulations, AEO requirements and Bonded Warehouse protocols., • Build effective relationships with internal stakeholders and external partners., • Manage operational expenditure within budget and identify cost-saving opportunities. EXPERIENCE / SKILLS REQUIRED: Essential • Minimum 2 years' experience operating at Distribution Centre Manager level or an equivalent leadership role., • Significant experience within a fast-paced retail distribution, warehouse or fulfilment environment., • Experience supporting both UK and international customers, with knowledge of associated operational requirements and documentation., • Proven ability to lead, coach and develop high-performing teams., • Demonstrable experience driving operational efficiencies and process improvements., • Strong people management and stakeholder management skills., • Excellent organisational, planning and prioritisation abilities., • Strong problem-solving and decision-making skills., • Ability to work independently and adapt to changing business demands. Desirable • Experience using Island Pacific or similar ERP/Warehouse Management Systems., • Experience working within a customs bonded warehouse environment., • Good understanding of Health & Safety legislation and best practice within warehousing or distribution., • Experience of carrier management and transport operations., • Knowledge of HMRC, AEO and customs compliance requirements About the perks • Free onsite parking, • Canteens with vending machines, food storage and Microwaves, • Free Tea and Coffee provided, • Lockers provided to keep your personal belonging safe, • Full uniform provided including Safety Shoes and Hi-Viz Vest, • Overtime optional, paid at time and half., • Open-minded company, welcoming thoughts and ideas to be shared, • Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK, • 60% employee discount on Dune products – what’s not to love!, • 33 days holiday (inclusive of the bank holidays), • Cycle2work Scheme, • Free Eyecare Vouchers, • Company pension scheme, • Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance., • Our own Wellbeing Allies – there to talk when you need them. What happens next? We will take a good look at your application and if we don’t feel we are right for you, we’ll make sure we let you know but sadly we are not able to give tailored feedback. If we are excited to find out more about you, we will give you a call and arrange to talk. A few things that might help: • Research the brand, the role, your interviewer on LinkedIn; browse our website; and visit a store if you can, • Make sure you have plenty of examples to show off all your amazing skills and experience relevant to this role

Job description Aftersales Manager - Mercedes- Benz Leicester Want to be the best you can be? It's what drives us too. Working in our aftersales department as an Aftersales Manager you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Manage the aftersales teams including parts, vehicle technicians and service advisors Coach and motivate the teams Monitor performances against agreed targets and budgets Analyse areas of performance and weakness & provide guidance Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience of working within the automotive industry Comprehensive knowledge of the motor trade Able to influence, motivate and manage a team effectively Maintain methodical and logical approach to varying workloads Will be able to meet deadlines and prioritise workloads We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. TPBN1_UKTJ

AUDIT SEMI SENIOR / SENIOR . RECfinancial are currently partnering with this reputable Leicester based Practice to recruit an experienced Audit Semi Senior / Senior. Being a market leader in their field with an enviable reputation, this multi site practice are currently looking to continue their growth. WHAT ARE THEY LOOKING FOR AS AN AUDIT SEMI SENIOR / SENIOR? Ideally, they are looking to recruit a part/qualified Auditor to work in their Audit and Accounts department in order to support a wide spread client base. This really is a 'feel good about your role' position. WHAT DOES THE AUDIT SEMI SENIOR / SENIORROLE LOOK LIKE? Regular responsibilities of this role may include; Plan and undertake audit and independent examination assignments on a portfolio of clients. Support and develop trainee auditors with their assignments and work closely with the Audit Partner. Deliver an excellent level of clientservice, managing and exceeding client expectations,responding to all requestsin a timely manner. Maintain up to date technical knowledge and attend all relevant training, conferences and seminars. Manage all work efficiently, profitably and in accordance with the Companys procedures. WHAT ARE WE LOOKING FOR AS AN AUDIT SEMI SENIOR / SENIOR? ACA / ACCA part fully qualified / finalist. Strong Audit experience with accounts prep knowledge Have excellent attention to detail and thrive on exceeding client expectations Have excellent verbal and written communication skills, together with the confidence to network and help to develop the business Be commercially focused with the ability to deliver innovative solutions Be focused on self-development as well as having the desire to coach, mentor and develop fellow colleagues The ideal candidate should be able to work on assignments independently whilst being part of a larger team. In return, not only will you be working for one of Leicesters finest Practices, you also receive; £35000 - £50000 Study provided for finalists Hybrid working Very generous holidays Charitable days Onsite parking Pension Career progression So, why not pick up the phone and call Neil@RECfinancial on 07976416967 or email us for further information INDREC TPBN1_UKTJ

RAFAKidz Nurseries Business Manager Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Leicester LE3 1UT with Hybrid Working £38140 37.5 hours per week A UK driving licence is an essential requirement About RAFAKidz RAFAKidz is on a mission to provide exceptional, affordable childcare tailored to the unique needs of Armed Forces and civilian families. With nurseries located on or near RAF and MOD stations across the UK, we are proud to be fully OFSTED-registered and committed to safeguarding, quality, and excellence. We work closely with children, families, and partner organisations to ensure every child has the opportunity to thrive. Our strong ties to the RAF and the RAF Association help us deliver a curriculum and environment that supports the needs of serving families. The Role This is a newly created role based within our growing RAFAKidz Head Office team based in Leicester. The Business Manager plays a key role in supporting the operational and commercial success of RAFAKidz nurseries. The postholder will help ensure RAFAKidz nurseries are operationally efficient, financially sustainable, compliant with statutory and organisational requirements, and well supported to deliver high-quality early years education and care. The role is designed to strengthen the business and operational performance of nurseries by working alongside Nursery Managers and Regional Operations Managers to improve the consistency and effectiveness of core business processes, performance monitoring, staffing deployment, financial discipline and local operational planning. It combines analytical oversight with practical, hands-on support, particularly where nurseries require focused improvement, additional operational capacity or support through periods of change. Primary responsibilities include Monitor and analyse agreed key performance indicators, including occupancy, enquiry conversion, attendance patterns, staffing deployment, agency and overtime use, debt, and other operational and commercial measures. Improve business performance where there are concerns relating to occupancy, staffing costs, local operating discipline, compliance with business processes, or overall financial sustainability. Contribute to the development, monitoring and review of setting-level recovery plans, improvement plans and business action plans where additional support is required. Identify opportunities to improve income, reduce avoidable inefficiency and strengthen value for money without compromising quality of care and education. Provide practical, hands-on support to nurseries during periods of change, instability, mobilisation, growth, leadership transition or recovery. Support nurseries to prepare effectively for inspections, audits and quality assurance reviews, ensuring that relevant evidence, systems and action plans are in place. Work with managers and Regional Operations Managers to coordinate and track follow-up actions arising from inspections, audits, complaints, incidents or internal reviews. Coach and support Nursery Managers and Deputies to strengthen their confidence and capability in business management, performance monitoring, staffing deployment, planning and operational problem-solving. Provide constructive challenge and practical support where managers need to improve business discipline, operational consistency or commercial awareness. Contribute to the preparation of reports, performance insight and recommendations for senior leaders, helping to inform decision-making and continuous improvement across the RAFAKidz group. About you You will have a strong background in a senior Early Years role (Nursery/Area Manager or similar) with a strategic and commercial mindset to drive the business forward after a period of rapid growth. We need you to have up to date knowledge in multiple early years funding streams, business management, financial forecasting and sustainability planning. xrnqpay Overall, we need you to be able to demonstrate a high level of proficiency in the following areas; Business performance and commercial support Operational effectiveness and business process improvement Financial control and resource efficiency Compliance, assurance and inspection readiness Leadership, coaching and capability building Stakeholder collaboration and organisational support The role is based at Atlas House Leicester LE3 1UT with travel to support nursery settings as required.

About The Role The Hygiene Area Manager oversees the day-to-day and long-term hygiene activities within a defined production area. The role ensures hygiene standards are consistently met, leads and develops hygiene teams, and supports delivery of food safety, quality and manufacturing targets. It also coordinates labour, manages resources such as chemicals and equipment, and ensures cleaning processes meet Good Manufacturing Practice (GMP) requirements. Shift - 1830-0630 4on4off Key Responsibilities: Lead and manage hygiene teams, including training, performance and shift coordination Achieve hygiene related KPIs including standards, micro performance, people, quality and cost Ensure safe and effective cleaning procedures are planned and delivered to reduce microbiological risk Maintain chemical supplies and ensure correct use in line with CICs and manufacturer guidance Liaise with production and other functions to support delivery of manufacturing targets Ensure high standards of waste management, segregation and environmental compliance Promote a strong Health & Safety culture, embedding safe working practices across all hygiene tasks Support investigations into hygiene or microbiological issues and help implement corrective actions About You We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. Youll bring the following skills and experience: You will need experience in a supervisory or management role within a food manufacturing environment You will have a strong understanding of GMP, hygiene standards and food safety requirements Bringing with you confident leadership skills, able to coach, motivate and develop teams You will be resilient and have a proactive, solution focused approach You will also have experience of planning and organising your resources and target delivery What We Offer Were building a workplace where different ways of thinking are not just welcomed but supported, with clear communication, flexible processes, and a commitment to continuous improvement so everyone can thrive. Company pension scheme Access to health and well-being support, such as healthcare, optical and dental discounts Employee discount scheme Experience annual pay reviews Profit related pay Opportunity for extended leave Free on-site parking Unlock your potential through training and growth opportunities About Us Samworth Brothers is a fourth-generation family business, trusted by many of the UKs best-known retailers to produce high-quality own-label products. Alongside these, were proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son. With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, were committed to excellence in everything we dofrom the food we make to the careers we build. At Samworth Brothers, youre more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive. Ready to make a difference? Join us and be part of something special! Were proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process thats fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know. Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative. TPBN1_UKTJ

Job Title: Sales Manager – Luxury Countryside Estate Salary: Up to £50K + Bonus Location: Leicestershire My client is looking for an experienced Sales Manager to lead the commercial sales activity for their luxury countryside estate offering weddings, corporate events, leisure stays and private hire. This is a hands-on sales leadership role, focused on driving revenue, developing new business and building a high-performing sales team across multiple revenue streams. What You'll Do • Lead the sales strategy across weddings, corporate, leisure and private hire, • Drive new business, partnerships and long-term client relationships, • Own sales targets, forecasting, pipeline management and reporting, • Maximise enquiry conversion and identify opportunities for growth, • Lead acquisition activity across digital channels, partnerships, directories, wedding fairs and outbound sales, • Use CRM and sales data to improve performance and ROI, • Coach and develop the sales team, creating a high-performance culture, • Work closely with senior leadership and report directly to the Executive Director What You'll Bring • 5+ years' experience in sales manage...

Business Quality Assessor Leicester; Office based with hybrid working upon probation completion Full Time, Permanent £28,000 Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. • £35,000 per annum Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. Due to continued growth, they are looking to expend their case checking team at their office in Leicester. Key Tasks: Assessment of client files to ensure compliance with regulations and company standards. Ensure their Appointed Representatives are, as per FCA guidelines, always Treating Customers Fairly and delivering good customer outcomes. Provide compliant guidance and support to staff and Appointed Representatives. To instruct and coach members in order to improve risk assessment ratings. Accurately record any findings and corrective activity. Experience: Ideally our client is looking for someone with experience, with a good grounding and understanding of working on a regulatory environment. Experience of working under pressure, prioritising and working to tight deadlines is essential. It is essential that you have good computer skills, including but not limited to Microsoft applications. Qualifications: You will need to be CeMap qualified and have experience within the mortgage compliance environment. Personal Qualities: You need to have excellent verbal and written communication skills with the ability to analyse information with a view to making informed decisions. Ideally our client needs someone who is highly self-motivated to meet key objectives, with a real desire to provide support, with a confident and assured approach when discussing regulatory matters. Benefits: Additional leave • 22 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Sick pay Their normal working hours are 35 hours a week, Monday to Friday. Hybrid working will be available upon successful completion of your probation. Remote working will be available to candidates who have their CeMap qualification and do not live within a reasonable commuting distance. xrnqpay As our client is unable to sponsor you for this role, you must be eligible to work within the UK, and you will be asked to confirm this prior to any interview.

Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our Audi Dealership based in Coventry. The hours of work are Monday to Friday, 8am to 6pm. Benefits include the use of a company car and an OTE of £75,000. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience. Role and Responsibilities • Accountable for all workshop, service and the parts department staff, you will manage, coach and develop the team to reach their full potential and performance., • Planning, forecasting and delivering sales targets., • Growing workshop utilisation and efficiency., • Responsible for your own budget, you will relish the opportunity to drive the business forward., • Working closely with other department managers to drive the overall centre performance About you • This role would ideally suit someone who has previously worked as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager or experienced Aftersales Manager., • You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards., • You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction., • In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand., • Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer • 33 days holiday including bank holidays, • Company Pension, • Wellness Programme, • Sick Pay, • Group life insurance, • Staff discount on car servicing, • Listers Benefits discounts on retailers, restaurants, cinemas & holidays, • Long service and loyalty incentives, • Staff referral scheme, • In-house, manufacturer & professional qualifications, • Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. JBRP1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within ourMEICA and capital maintenance team. Our Mechanical, Electrical, Instrumentation, Control & Automation (MEICA) experts offer a one-stop solution, including ongoing operation and maintenance services. Want to be a part of it? What will you be doing? We're seeking an experienced Operations Manager to drive the growth of our High Voltage (HV), EV Charging and Gas Distribution Network (GDN) services across the Energy and Water sectors. This senior leadership role combines business development, operational management and strategic account growth. You'll be responsible for expanding existing and newly awarded frameworks, strengthening client relationships, identifying market opportunities and converting pipeline into sustainable revenue growth. While retaining accountability for operational performance, your primary focus will be business growth, framework expansion, service development and people leadership. What you'll be doing • Lead the growth of HV, EV Charging and GDN services across key frameworks and markets., • Develop and deliver business growth strategies across regulated utilities, power and infrastructure sectors., • Identify and convert opportunities in reliability maintenance, asset management, capital maintenance and specialist electrical services., • Build strong client, stakeholder and framework partner relationships., • Lead strategic work-winning activities, including client engagement, solution development and bid support., • Collaborate across the wider business to maximise growth and cross-selling opportunities., • Provide leadership to operational teams, developing capability, succession plans and a high-performance culture., • Ensure resources, systems and delivery models support sustainable growth and operational excellence., • Monitor market trends and framework performance to identify emerging opportunities., • Champion safety, compliance, quality and customer excellence across all activities.Success will be measured through revenue growth, framework expansion, opportunity conversion, operational performance, client retention and people development. What You'll Bring • Do you have senior leadership experience within the utilities, power, engineering, or infrastructure sectors, with a proven track record of delivering revenue growth, expanding frameworks, securing new business opportunities, and implementing business growth strategies?, • Have you successfully led work-winning activities, client engagement, and strategic bids, while developing strong client relationships that drive repeat business and framework growth?, • Do you possess strong commercial acumen, including experience managing revenue, margins, pricing, risk, and overall business performance, alongside a solid understanding of HV infrastructure, EV charging, GDN, asset management, reliability maintenance, capital maintenance services, and framework environments?, • Are you experienced in leading multidisciplinary operational and commercial teams, driving organisational change, continuous improvement, governance, accountability, and cultural development, with the ability to coach high-performing teams and influence senior stakeholders and decision-makers at all levels?Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; • Contributory pension scheme, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • 25 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. • Were responsible and go further for our people, clients, communities and the planet, • Were open and seek new and better ways of exceeding expectations, • Were together and as one team; the whole is greater than the sum of the parts, • Were ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW #LI-LK1INDREG JBRP1_UKTJ

Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our VolkswagenDealership based in Coventry. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience. Role and Responsibilities • Accountable for all workshop, service and the parts department staff, you will manage, coach and develop the team to reach their full potential and performance., • Planning, forecasting and delivering sales targets., • Growing workshop utilisation and efficiency., • Responsible for your own budget, you will relish the opportunity to drive the business forward., • Working closely with other department managers to drive the overall centre performance About you • This role would ideally suit someone who has previously worked as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager or experienced Aftersales Manager., • You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards., • You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction., • In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand., • Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer • 33 days holiday including bank holidays, • Company Pension, • Wellness Programme, • Sick Pay, • Group life insurance, • Staff discount on car servicing, • Listers Benefits discounts on retailers, restaurants, cinemas & holidays, • Long service and loyalty incentives, • Staff referral scheme, • In-house, manufacturer & professional qualifications, • Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. JBRP1_UKTJ

Franchise Performance & Development Manager £38,000 - £42,000 per annum Remote working | UK Travel Required | Full Time | Permanent Do you enjoy helping businesses succeed? Are you commercially minded with the ability to spot opportunities, analyse business performance and coach business owners to achieve better results? If so, we'd love to hear from you. We're recruiting a Franchise Performance & Development Manager to join an established and successful UK franchise network. This is a fantastic opportunity to work closely with franchise partners, helping them grow profitable businesses, improve performance and achieve long-term success. This isn't just about reviewing reports or monitoring KPIs. It's about building trusted relationships, identifying opportunities and empowering business owners to unlock their full potential. The Role Working closely with franchise partners across the UK, you'll provide commercial support, coaching and practical guidance to help businesses thrive. You'll enjoy digging into business performance, analysing key data and asking the right questions. Whether it's identifying opportunities to increase customer numbers, improve retention or drive profitability, you'll work collaboratively with franchisees to deliver measurable results. This is a varied role combining business coaching, commercial analysis and relationship management, making it ideal for someone who enjoys influencing people and helping businesses succeed. Key Responsibilities • Build strong relationships with franchise partners across the UK., • Analyse business performance, P&Ls and key commercial KPIs., • Identify opportunities to improve profitability and business growth., • Deliver structured business reviews and performance improvement plans., • Coach, support and challenge franchise partners to achieve their full potential., • Monitor business performance, identifying trends, opportunities and risks., • Support franchise recruitment, onboarding and network development., • Work collaboratively with the wider Head Office team to support the continued growth of the franchise network. About You We're looking for someone who enjoys solving problems, building relationships and helping businesses perform at their very best. Previous franchise experience would be advantageous, however we're equally keen to hear from candidates with backgrounds in business coaching, multi-site operations, account management, retail, hospitality, leisure or other commercially focused environments. You'll also bring: • Strong commercial awareness with the ability to interpret business data and financial information., • Experience analysing KPIs and identifying opportunities for improvement., • Excellent relationship-building, coaching and influencing skills., • Confidence to challenge constructively while building trust., • A proactive, organised and solutions-focused approach., • Excellent communication and stakeholder management skills. What's on Offer • Salary of £38,000 - £42,000 DOE, • Remote working with essential UK travel as required., • Ongoing training and professional development., • The opportunity to join one of the UK's leading franchise organisations and make a genuine impact on the success of its business owners JBRP1_UKTJ

Location: Northwest or London (Hybrid) Our client is a market leading organisation supporting a diverse portfolio of large, complex customer contracts across the UK. As part of an exciting period of transformation and growth, they are seeking to appoint an experienced Head of Pricing to lead their pricing function and play a pivotal role in securing new business and driving commercial success. Reporting directly to the Divisional Managing Director, this is a senior leadership position responsible for developing robust pricing solutions that support major bids and tenders, ensuring commercial competitiveness whilst protecting long-term profitability. Key Responsibilities • Lead the pricing function across major strategic bids and business development opportunities., • Develop robust estimating, labour loading and cost models for complex service contracts., • Partner closely with Sales, Business Development, Commercial and Operational stakeholders throughout the bid lifecycle., • Ensure pricing solutions accurately reflect operational delivery models, commercial risk and margin expectations., • Challenge assumptions, identify commercial opportunities and optimise pricing strategies to maximise bid success., • Lead, coach and develop a high-performing pricing team, driving continuous improvement and best practice., • Establish and maintain pricing governance, methodologies, tools and reporting., • Support senior leadership with commercial decision-making through detailed financial analysis and modelling. About You To be considered, you will be able to demonstrate: • Current experience operating as a Head of Pricing (or equivalent senior pricing leadership role)., • Extensive estimating, labour loading and cost modelling experience., • A strong track record of supporting successful bids and tender wins within large, complex organisations., • Experience developing pricing models for multi-million-pound service-based contracts., • Strong commercial acumen with the ability to balance competitiveness, risk and profitability., • Proven experience leading and developing pricing teams., • Excellent stakeholder management skills with the credibility to influence senior leadership. If the above is not evidenced clearly on your CV, demonstrating specific bid contributions, estimating and loading experience, you may not be considered. This is a rare opportunity to join a highly successful organisation at a key stage of its growth journey, where Pricing plays a central role in strategic decision-making and business success. Unfortunately, due to the anticipated volume of applications, we are only able to respond to candidates who have been shortlisted for an initial discussion. We apologise in advance if you do not hear from us on this occasion and thank you for your interest in the opportunity. Your details will be treated in the strictest confidence and retained on our database for consideration against future opportunities, unless you request otherwise. JBRP1_UKTJ

JOB PURPOSE An experienced, focused generalist HR professional with excellent interpersonal skills to provide a full comprehensive HR service. To support the HRBP and the plants adherence Company HR Policies and procedures, legal compliance and best practice. Provide a proactive, effective professional HR service to the plant and all internal customers. You will be responsible for a diverse range of general tasks, including employee administration, monitoring employee benefits, pay queries, providing payroll with employee starter/leaver on a monthly basis, reporting on absences, working on disciplinary matters as necessary and Training & Development. Responsible for ensuring the business delivers effective training, specifically within the areas of Performance Management, Career Development and Succession Planning. SPECIFIC RESPONSIBILITIES • Administration of company policies and procedures, • Assisting supervisors and managers in the professional investigation and action with regard to violations of company policy and procedures, • Assisting in all aspects of recruitment, • Provide monthly payroll information to Finance department on employee starters/leavers/changes, • Apply consistent GPI employment, benefits, policies and programs where consistency will drive performance and culture development., • Produce regular reports for Plant Manager and HR Manager as required, • Drive Culture initiatives that focus on engaging our employees and increasing employee engagement, • Help to drive organisational performance by driving core business objectives, • To coach, support managers in the use of HR policies and practices, • Work in partnership with line managers on performance management, employee relations, resourcing and staff management/development, • Heavy involvement in matters of employee relations, including disciplinary and grievance issues, • Absence management, • Delivery of induction training for new starters and conducting exit interviews for leavers, • Ensuring all elements of HR administration is carried out - e.g. starters, leavers, referencing, security and compliance checks, etc., • Maintaining accurate and up-to date information on the HR system, • Project work to drive continuous improvement SKILLS/QUALS • Minimum 5 years experience working in an HR department, • CIPD qualification preferred, • Previous experience in a large manufacturing environment, • Strong organisational skills to handle high volumes of work in a fast-paced, rapidly changing environment while maintaining excellent delivery and quality performance, • Proven oral and written communication skills to convey information clearly and effectively, • Solid listening skills to gather information for understanding, • Knowledge of employment law INTERPERSONAL SKILLS • Approachable, • Friendly/Personable, • Able to relate to a wide range of people, • Flexible, • Can do attitude JBRP1_UKTJ

Overview As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation. You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers. Responsibilities • Lead, coach and support a dispersed team, creating a positive culture and high standards across day-to-day operations, • Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation, • Manage risk by delivering robust driver and vehicle audits and ensuring up-to-date compliance with all legislative requirements, • Plan and oversee maintenance schedules to minimise downtime of recovery vehicles, • Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement, • Maintain a central register of contracts, pricing and related documents, • Ensure all policies, procedures and procurement practices are followed, • Support wider business projects and collaboration across functions Qualifications • Experience in multi-site vehicle recovery or transportation operations, • Strong organisational and influencing skills, • Ability to lead teams remotely and on site, • Clear communication skills, both written and verbal, • Confidence in identifying risks and making sound operational decisions, • Analytical and problem-solving skills, • Flexibility to travel to different locations as needed Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: • Competitive salary based on location, skills, experience, and qualifications., • Bonus opportunity tied to your performance and the overall success of Solus., • Company pension scheme with employer contributions., • 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days., • Save money with up to 40% discount on Aviva products and other retailer discounts., • Share in Aviva's success through the Aviva Save As You Earn scheme., • Supportive policies including parental and carer's leave., • Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days. JBRP1_UKTJ

Store Manager - Food Convenience Retail Warwick, Rugby, Nuneaton and Hinckley area Lead Your Own Store. Inspire Your Team. Make a Difference in Your Community. Starting Salary from £33,000 plus a great range of colleague benefits Are you an experienced retail leader looking for your next challenge? Whether you're an established Store Manager or an ambitious Assistant or Deputy Manager ready to take the next step, we'd love to hear from you. At the Heart of England Co-operative Society, you'll have the opportunity to lead your own store, develop a successful team and make a genuine difference in the local community. Unlike many large retailers, we're an independent co-operative where our Store Managers are trusted to make decisions, build great teams and create stores that customers love to visit. If you're looking for a role where your leadership will be recognised and your career can continue to grow, we'd love to hear from you. About Us The Heart of England Co-operative Society has been proudly serving local communities for over 190 years. As an independent co-operative, we're passionate about putting people first - whether that's our customers, our members or our colleagues. Our stores are at the heart of their communities, and our Store Managers play a vital role in delivering exceptional service while developing high-performing, motivated teams. About the Role As Store Manager, you'll be responsible for the overall success of your store. You'll: • Lead, coach and inspire your team to deliver outstanding customer service every day., • Create a positive, supportive working environment where colleagues can develop and thrive., • Drive sales, profitability and operational excellence., • Recruit, develop and retain talented colleagues., • Manage stock, labour, waste and store costs effectively., • Maintain excellent standards of merchandising, food safety and compliance., • Build strong relationships within your local community and promote Society membership., • Ensure your store is safe, welcoming and always operating to the highest standards. This is a varied, hands-on leadership role where you'll have the opportunity to make a real impact every day. About You We're looking for someone who enjoys leading people, solving problems and delivering results. You'll ideally have: • Experience managing or supervising within a retail environment, ideally food retail., • A proven ability to motivate and develop colleagues., • Strong commercial awareness with experience managing costs and performance., • Excellent communication and organisational skills., • A hands-on approach with a passion for delivering outstanding customer service., • Good IT skills, including Microsoft Office, Outlook and Teams. A full UK driving licence is desirable. Why Join Us? We know that our colleagues are at the heart of our success, which is why we invest in their wellbeing and development. When you join the Heart of England Co-operative Society, you'll benefit from: • Competitive starting salary of £33,000, • Staff discount across our Food Stores, Funeral branches and Coffee Shops., • Annual leave that increases with length of service., • Salary sacrifice pension scheme., • Enhanced maternity pay., • Flexible pay through Stream, giving you greater financial flexibility., • Employee Assistance Programme for confidential support., • 24/7 access to a Virtual GP., • Health and Wellbeing platform to support your physical and mental wellbeing., • Colleague discounts platform offering savings with a wide range of retailers., • Ongoing training, development and genuine opportunities to progress your career. Ready for Your Next Challenge? If you're passionate about leading people, delivering exceptional customer service and making a positive difference in your local community, we'd love to hear from you. Join a business where you'll be trusted to lead, supported to develop and valued for the difference you make every day. Apply today and become part of a Society that's been serving communities for more than 190 years. JBRP1_UKTJ

Commercial & Ecommerce Director Salary: £90,000 - £100,000 Location: Coventry (Hybrid Working) Hours: Full Time | Monday-Friday | 9:00am-5:00pm About the Role An exciting opportunity has arisen for an experienced Commercial & Ecommerce Director to join a growing and ambitious organisation with significant expansion plans. Reporting directly to a highly strategic and data-driven CEO, you will be responsible for developing and delivering a commercially focused, Ecommerce-led growth strategy. This is a pivotal executive leadership role where you'll shape the future direction of the business, driving online revenue, improving customer acquisition and maximising profitability across all commercial channels. This is more than a traditional Commercial Director position. We're looking for a leader who understands the fast-paced Ecommerce landscape, thrives on using customer insight and commercial data to influence decision-making, and has a proven track record of delivering exceptional online growth. Leading the Sales, Marketing, Ecommerce and Digital teams, you will ensure every commercial function works collaboratively to deliver an outstanding customer experience and achieve ambitious growth targets. Key Responsibilities Develop and deliver an Ecommerce led commercial strategy aligned with the company's long-term growth plans. Drive sustainable revenue growth while maximising profitability across all online and offline commercial channels. Lead the Sales, Marketing, Ecommerce and Digital teams, creating a collaborative, high-performing commercial function. Take ownership of the online trading strategy, continually improving website performance, customer acquisition, conversion rates and customer lifetime value. Use customer insight, market intelligence and commercial analytics to influence strategic business decisions. Optimise pricing strategies, promotional activity, product mix and merchandising to maximise sales performance. Improve the online customer journey, identifying opportunities to increase engagement, conversion and retention. Work closely with Marketing and Digital teams to maximise ROI across paid media, CRM, SEO and other digital channels. Drive growth within the trade division by developing strategic commercial partnerships. Monitor Ecommerce performance through key trading metrics including revenue, traffic, conversion, average order value and profitability. Take full ownership of commercial budgets, forecasting and P&L performance. Build, coach and develop high-performing teams, creating a culture of accountability, innovation and continuous improvement. Continually review commercial structures and identify opportunities to improve operational efficiency and business performance. About You We're looking for an experienced commercial leader with a genuine passion for Ecommerce and digital growth. You will have: Proven experience operating at Commercial Director, Ecommerce Director or Senior Commercial Leadership level. A strong background leading Ecommerce businesses or consumer-facing brands where online trading has been central to commercial success. A demonstrable track record of delivering significant Ecommerce growth, increasing revenue and improving commercial performance. Extensive experience leading multi-channel Sales, Marketing, Ecommerce and Digital teams. Strong knowledge of online trading, digital merchandising, customer acquisition, conversion optimisation and customer retention strategies. Excellent commercial acumen with significant P&L ownership and budget management experience. Exceptional analytical skills, with the ability to interpret customer data, trading performance and market trends to inform strategic decisions. Experience reviewing commercial structures, implementing change and driving continuous improvement. Outstanding leadership skills with a passion for developing high-performing teams. Excellent communication, influencing and stakeholder management skills. A strategic mindset combined with a hands-on approach and the ability to deliver measurable commercial results. What's on Offer Salary of £90,000 - £100,000 Hybrid working The opportunity to work alongside an ambitious, forward-thinking CEO. A genuine opportunity to shape the commercial direction of a growing business. Significant autonomy to influence strategy, structure and business performance. The chance to lead an Ecommerce-focused commercial transformation and make a lasting impact. Working Hours The core working hours are Monday to Friday, 9:00am-5:00pm. As this is a senior leadership role, flexibility will be required to meet the needs of the business. For more information, please send your CV in or apply online for this role. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time. JBRP1_UKTJ

This is an exciting opportunity for a talented Production Shift Manager to join an exciting business in the FMCG Sector. This hours are 21:45-06:15, starting on a Monday evening and finishing on a Saturday morning. You will need to ensure that all production in your team is completed in a timely manner to cope with customer demand. Part of your role will be to lead and coach your team to hit KPI's that already exist in the business and new ones that you will implement through strategic thinking which will help to maximise productivity. You will also need to coach and develop members of your team and promote a continuous improvement culture to increase performance and drive down costs. Ideal Candidate Experience in a Production Shift Manager role in an FMCG company A strong leader and character with excellent communication skills who can engage with their team to drive performance levels. Proactive rather than reactive to resolve issues from arising. Strong understanding of Continuous Improvement and implementing new processes. If you believe you have the skills and personality to fit these requirements, please get in touch with Will Malcolm at (url removed) or call (phone number removed) for more information...

Employee Relations Consultant Leicester, hybrid working £45,000-£48,000 p.a. DOE Are you an experienced Employee Relations professional looking for your next challenge within a fast-paced, commercial organisation? Do you have experience supporting complex ER casework? Are you confident partnering with senior leaders to provide pragmatic, commercially focused people advice? The Company: ER Recruitment are excited to be working with our client, who are a successful and nationally-known business. They are now looking for a talented and knowledgeable ER Partner to join their successful and dynamic team! With hybrid working and brilliant benefits, this role is perfect for anyone looking for a career with a team who will support but still maintain a great work-life balance. Role & Responsibilities of the Employee Relations Consultant: Partner with business leaders to provide commercially focused Employee Relations advice across your aligned business area. Manage a varied caseload including absence, disciplinary, grievance, performance and capability matters. Lead and support organisational change initiatives including restructures, consultation processes, redeployment and organisational design projects. Coach and influence managers to ensure consistent, fair and commercially balanced decision making. Provide expert guidance on employment legislation, policy and best practice. Support collective and individual consultation processes, working with Trade Unions and colleague forums where appropriate. Analyse Employee Relations data and trends, producing meaningful MI and recommendations to reduce business risk. Identify opportunities to improve people processes, policies and ways of working. Build trusted relationships across the business, supporting both commercial objectives and the wider people strategy. Ensure customer and colleague outcomes remain at the heart of all decision making. About You as the Employee Relations Consultant: Significant Employee Relations experience within a complex, fast-paced private sector organisation. Experience of organisational design (OD) or wider transformation projects would be highly advantageous. Strong knowledge of UK employment legislation and Employee Relations best practice. Experience coaching and influencing managers at all levels. Comfortable managing multiple priorities in a changing business environment. Strong analytical skills with experience using management information (MI) to identify trends and support decision making. Excellent written and verbal communication skills, with the ability to simplify complex issues. CIPD qualification or equivalent experience is desirable. Additional Benefits: Excellent Salary Hybrid working Generous holiday allowance with the opportunity to purchase up to 5 more days Flexible pension options Healthcare cash-plan Income protection and life assurance cover Cycle to work scheme * Discounts and cashback Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Commercial Manager Leicester £50,000 p.a. + bonus and car allowance • Are you a commercially astute leader looking for the opportunity to shape the future of a successful SME?, • Do you thrive on driving growth, leading change and developing high-performing teams?, • Would you like to join a senior leadership team with the opportunity to progress into a Director-level position as part of a long-term succession strategy? The Company: ER Recruitment is delighted to be exclusively supporting a well-established and highly respected East Midlands business as they recruit a Commercial Manager to join their Senior Leadership Team. With an enviable reputation for quality, exceptional customer retention and a loyal workforce of over 200 employees, the business has built a strong platform for future growth. Having developed an ambitious four-year strategic plan, they are now seeking a commercially focused leader to help deliver the next phase of expansion. Working closely alongside the Director, this confidential appointment offers the opportunity to influence business strategy, develop people, improve operational performance and play a key role in the company's long-term succession plans. Role & Responsibilities of the Commercial Manager: • Work alongside the Director to deliver the company's ambitious strategic growth plan., • Provide commercial leadership across multiple operational divisions, ensuring resources and performance support sustainable growth., • Develop, coach and motivate the existing management team, creating a proactive, accountable and solutions-focused culture., • Drive continuous improvement across business systems, operational processes and service delivery., • Work collaboratively with Business Development to ensure operational capability supports new business opportunities., • Monitor business performance, profitability and key commercial KPIs, identifying opportunities to improve margins and efficiencies., • Build and maintain strong customer relationships, ensuring exceptional levels of service and client retention., • Support the ongoing management of quality systems, compliance and ISO accreditations., • Contribute to strategic business planning and help prepare the business for its future succession strategy. About You as the Commercial Manager: • Proven experience in a senior leadership position within an SME, ideally within a business-to-business service environment., • Demonstrable success in delivering business growth and implementing commercial strategies., • A strategic thinker who can balance long-term planning with day-to-day operational leadership., • An inspiring people leader who develops, motivates and challenges teams to achieve ambitious goals., • Strong commercial awareness with experience improving profitability, efficiencies and overall business performance., • Confident building relationships with customers, colleagues and stakeholders at all levels., • Self-motivated, proactive and comfortable taking ownership, making decisions and leading positive change., • Experience within facilities management or another service-led industry would be advantageous but is by no means essential. Additional Benefits: • £20,000 performance bonus linked to company growth and profitability., • £6,000 annual car allowance., • Hybrid working (three days office / two days home following induction)., • 25 days annual leave plus Bank Holidays., • Flexible and supportive working culture., • Auto-enrolment pension., • Genuine opportunity to influence business strategy and become an integral member of the Senior Leadership Team., • Long-term career progression aligned with the company's succession plans. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Group HR Officer - must drive About the Role We are looking for an experienced and proactive Group HR Officer to join our HR team. This is an excellent opportunity for a CIPD Level 5 qualified HR professional with strong employee relations experience who enjoys working in a fast-paced environment and supporting managers across the full employee lifecycle. Reporting to the Group HR Manager, you'll play a key role in delivering a professional HR service across the business, providing expert advice on employee relations, supporting recruitment, developing HR systems and contributing to people-focused projects. Key Responsibilities Manage a wide range of employee relations cases, including disciplinary, grievance, absence management and performance matters through to resolution. Coach and support managers on HR best practice, employment legislation and company policies. Support organisational change initiatives and restructures. Manage end-to-end recruitment activities, from advertising vacancies through to offers and contracts. Prepare employment contracts and associated documentation. Lead and develop the company's apprenticeship programme, working closely with colleges, apprentices and managers. Maintain and develop the HR information system, ensuring data accuracy and producing meaningful management reports and HR dashboards. Support payroll processes when required. Manage the company intranet and employee communications, including monthly people updates. Coordinate the company's Drug & Alcohol testing programme. Support the Group HR Director with HR projects and continuous improvement initiatives. Ensure compliance with GDPR and current employment legislation at all times. About You To be successful in this role you'll have: CIPD Level 5 qualification (or equivalent). At least 5 years' experience in a HR Officer or HR Advisor position. Strong employee relations experience with confidence managing complex cases. Experience supporting recruitment from vacancy through to onboarding. Good working knowledge of UK employment law and HR best practice. Experience using HR systems and producing HR reports. Excellent communication and coaching skills. Strong organisational skills with the ability to prioritise a varied workload. High attention to detail and a proactive approach to problem solving. Strong Microsoft Office skills. Desirable Payroll experience. Previous management or supervisory experience. Experience developing HR systems, dashboards or reporting. What We Offer Competitive salary Professional, supportive HR team Opportunities for development and progression Varied and rewarding role across the full HR function Employee benefits package Ongoing training and developmentIf you're an experienced HR professional looking for your next challenge within a supportive and growing organisation, we'd love to hear from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Production Team Leader – Food Manufacturing £38,000 – £40,000 per annum + Pension Location: Leicester Lead the Team. Drive Performance. Deliver Excellence. Are you an experienced Production Team Leader with a background in food manufacturing? Do you thrive in a fast-paced production environment where quality, efficiency, and leadership are key? If so, we'd love to hear from you. We are recruiting for a hands-on Production Team Leader to oversee daily production operations, inspire teams, and ensure products are manufactured safely, efficiently, and to the highest quality standards. The Role As Production Team Leader, you will play a key role in managing production across processing and packing operations. You will lead by example, ensuring production targets are achieved while maintaining exceptional food safety, hygiene, and health & safety standards. Key Responsibilities • Lead and coordinate daily production activities across processing and packing., • Ensure production targets, KPIs, and quality standards are consistently achieved., • Motivate, coach, and develop production teams to maximise performance., • Maintain the highest standards of food safety, hygiene, HACCP, and health & safety compliance., • Monitor production performance, minimise downtime and reduce waste., • Identify and implement continuous improvement initiatives., • Work closely with Engineering and Maintenance teams to ensure smooth production operations., • Complete production documentation accurately and use production systems effectively. About You To be successful in this role, you will have: • Previous experience as a Production Team Leader, Shift Leader, or Supervisor within the food manufacturing industry., • A strong understanding of food safety, hygiene, HACCP, and quality systems., • Experience working within a fast-paced manufacturing environment., • Excellent leadership, communication, and people management skills., • A proactive approach with a passion for continuous improvement., • Good IT skills and experience using production or manufacturing systems. What's on Offer • Competitive salary of £38,000 – £40,000 per annum, • Company pension scheme, • Opportunity to join a growing and successful food manufacturing business, • Supportive, collaborative working environment, • Ongoing training and genuine career progression opportunities If you're an ambitious Production Team Leader looking to take the next step in your career, we'd love to hear from you. Apply today and become part of a business committed to quality, innovation, and continuous improvement

Store Manager - Wigston | Up to £45,000 + Bonus | Leading Retail Brand Ready to lead a high-profile store and shape the future of retail? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an exceptional Store Manager in Wigston. With a competitive salary, performance bonus, and strong career progression, this is a fantastic opportunity to take your next step in retail leadership. About the Role: As Store Manager, you'll be at the heart of the store's success-driving performance, leading a high-energy team, and delivering an outstanding customer experience. This is a role for a hands-on, commercially focused leader who thrives in a fast-paced retail environment. Key Responsibilities: Deliver exceptional customer service and drive brand loyalty. Lead, coach, and inspire a team to achieve sales and service goals. Manage store operations efficiently, including stock, rotas, and merchandising. Maintain the highest standards of compliance, health & safety, and store presentation. Analyse sales data, monitor trends, and respond quickly to market opportunities. Consistently hit and exceed KPIs and commercial targets. What We're Looking For: Experience as a Store Manager, Assistant Manager, or Department Manager (minimum 24 months). Strong people leadership skills and a proven ability to build high-performing teams. Excellent commercial acumen and ability to drive store profitability. A customer-first mindset with a passion for retail and team development. What's on Offer: Salary up to £45,000 per year, with regular reviews based on performance. Attractive bonus structure rewarding your success. Long-term career progression with a well-known and respected brand. Join a dynamic, supportive business culture that values its people. Apply Now If you're a motivated, passionate retail leader ready to make your mark in a high-profile store, we want to hear from you! Apply with your latest CV today and one of our specialist consultants will be in touch. BBBH36814

Production Shift Manager Leicester | £45,000–£46,000 + 23.5% Shift Allowance | £55,575–£56,810 + 7.5% Bonus 12-hour continental shifts: 4 days on, 4 off, 4 nights on, 4 off Are you an experienced leader who enjoys taking ownership, developing people and making decisions in a fast-paced, complex environment? Perhaps you've always wanted to move into food manufacturing but haven't been given the opportunity because your experience has been gained in another industry. This could be that opportunity. We're recruiting a Production Shift Manager to join a global leader in food and snack manufacturing at its largest UK manufacturing facility in Leicester. It's a large-scale, fast-paced operation with significant investment, genuine career opportunities and the chance to build your career within a global manufacturing business. The Role You'll lead a frontline team of approximately 40–60 people, taking responsibility for safety, quality, people and operational performance. People leadership is at the heart of the role. You'll coach and develop your team, manage performance, set clear expectations and create an environment where people are empowered to perform at their best. You'll also have real autonomy. Particularly when working nights, you'll need the confidence to solve problems and make sound decisions without always having senior leadership immediately available. Key responsibilities include: Leading, coaching and developing a team of 40–60 people. Championing safety, quality, GMP and operational standards. Managing attendance, performance and conduct. Developing team capability through coaching and meaningful 1-to-1s. Using data and structured problem-solving to improve performance. Taking ownership and making effective decisions in complex or ambiguous situations. Working with operational leaders to drive continuous improvement. What We're Looking For You don't need to come from food manufacturing to succeed here. We're particularly interested in experienced leaders who have wanted to move into food or FMCG manufacturing but haven't previously been given the opportunity. We're keen to hear from military personnel transitioning into industry, military veterans and leaders from non-food manufacturing environments, including automotive, aerospace, engineering, process and heavy manufacturing. You'll need at least three years' experience directly managing frontline teams and the ability to demonstrate: Strong people leadership, coaching and performance management. Experience leading within a complex operational environment. The confidence to take ownership and make decisions under pressure. The ability to work effectively with ambiguity and limited information. Strong communication and organisational skills. Experience using operational data to solve problems and improve performance. Food or FMCG experience is welcomed, but it isn't essential. Bring us your leadership experience – we'll give you the opportunity to apply it in a world-class food manufacturing environment. Why Join? You'll be joining the business's largest UK manufacturing facility, employing approximately 1,000 people and benefiting from around £60 million of investment in 2026 alone. There are genuine opportunities to develop your career within a global organisation, with approximately 60% of recruitment taking place internally and opportunities for both progression and lateral career moves. Salary & Benefits £45,000–£46,000 basic salary 23.5% shift allowance – total £55,575–£56,810 7.5% annual bonus Private healthcare, with family options through salary sacrifice Pension with up to 10% company contribution Career development and internal progression If this sounds like the kind of Production Shift Manager role you have been looking for, apply now or contact Ruth or Stuart at Wagstaff for a confidential conversation. Wagstaff Recruitment & Career Coaching Building Trusted Relationships to Create Great Opportunities since 2010

Job Title: Business Development Manager – Science Apprenticeships Location: Home Based (with travel to clients and industry events as required) Salary: £39,000 - £45,000 Overview We are seeking an experienced and commercially driven Business Development Manager – Science Apprenticeships to lead employer engagement and drive new business growth across the science, laboratory and technical sectors. The successful candidate will have a strong understanding of the science sector and/or apprenticeship market, with proven experience in business development, sales or employer engagement. We are particularly interested in candidates with a science sales background, apprenticeship sales background, or a combination of science and apprenticeship experience. This role will focus on identifying and securing new employer partnerships across organisations such as pharmaceutical companies, biotechnology businesses, laboratories, healthcare and diagnostics organisations, environmental companies, research organisations, manufacturing businesses and other science-based employers. The role combines strategic business development with hands-on sales activity and a level of team leadership and performance management. You will be responsible for growing the employer base, developing senior relationships and positioning science apprenticeships as a strategic solution to skills shortages, talent development and workforce planning. Key Responsibilities Business Development & Growth • Develop and implement a proactive business development strategy focused on science, laboratory and technical sectors., • Identify, target and secure new employer partnerships across pharmaceutical, biotechnology, laboratory, healthcare, diagnostics, environmental, research and related science industries., • Build and manage a strong new-business pipeline from prospecting through to employer onboarding., • Generate new business through prospecting, networking, referrals, industry events and existing networks., • Promote science apprenticeships as solutions to employer skills gaps, recruitment challenges and workforce development needs., • Achieve monthly, quarterly and annual targets for employer sign-ups, apprenticeship starts and revenue., • Build relationships with senior decision-makers and lead employer needs analysis, solution development and commercial negotiations., • Identify opportunities to expand existing employer relationships and increase apprenticeship uptake. Science Sector & Employer Engagement • Maintain strong knowledge of the science apprenticeship landscape, workforce challenges, funding and skills requirements., • Engage employers to understand technical skills shortages, recruitment challenges and future workforce requirements., • Communicate the commercial and workforce-development benefits of science apprenticeships, including levy, non-levy funding and levy transfer opportunities., • Build and maintain a strong network across the science and technical employment market., • Represent the organisation at science industry events, employer forums, conferences and networking activities. Team Leadership & Management • Support, coach and develop the wider Business Development team, including Business Development Executives., • Monitor individual and team performance against KPIs, supporting pipeline reviews, forecasting and sales planning., • Share sector knowledge, market intelligence and effective sales approaches across the team., • Establish effective prospecting, pipeline management and employer engagement processes., • Work with senior management to identify new markets, sectors and commercial opportunities. CRM, Reporting & Compliance • Maintain accurate CRM records and ensure opportunities progress effectively through the sales pipeline., • Monitor pipeline value, conversion rates, employer engagement and sales performance., • Produce regular sales reports, forecasts and performance updates for senior management., • Work closely with delivery, compliance, learner engagement and operations teams to ensure smooth employer onboarding., • Ensure employer documentation and processes meet relevant apprenticeship funding and regulatory requirements. Skills & Experience Essential • Proven experience in business development, B2B sales, technical sales or employer engagement, ideally within science, apprenticeships or training. With Strong consultative selling, negotiation, influencing, closing and relationship-building skills, • Strong understanding of science-based businesses, technical environments or laboratory organisations., • Demonstrable track record of generating new business, managing pipelines and achieving commercial targets., • Confident engaging senior stakeholders with strong commercial awareness and a results-driven approach. Apprenticeship Knowledge • Understanding of the UK apprenticeship system, including levy and non-levy funding, employer requirements and compliance. Desirable • Experience with a science training/apprenticeship provider, FE organisation or science-based employer, plus relevant sector networks., • Experience managing or coaching sales/business development professionals and knowledge of science apprenticeship standards. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

National Service Manager Our client has been supporting the UK construction industry with reliable plant hire for over 40 years. Known for our personal service and sustainable solutions, we take pride in doing things differently. We're looking for an experienced National Service Manager to lead and develop our service operations across the UK. This is a key leadership role responsible for driving equipment availability, workshop performance, service quality, and operational excellence across all depots. You’ll be a strategic thinker with strong leadership skills, a passion for continuous improvement, and a proven ability to deliver results through people and process. Ypu will have managed a substantial cultural change, ideally with lean experience, in a multisite environment. A leader who has boots on the ground experience. What you'll do Lead, coach and develop Service Department Managers across the business Drive improvements in equipment availability, workshop productivity and service delivery Champion quality standards and promote a "Right First Time" culture across all service departments Monitor and review service KPIs, operational performance and productivity metrics identify trends, challenges and opportunities through weekly and monthly reporting Develop and implement standardised workshop processes and best practices across all depots Support depot teams with major repairs, complex service issues and asset management initiatives Improve equipment readiness, repair turnaround times and overall fleet utilisation Monitor workshop expenditure and identify opportunities to improve cost efficiency Support monthly P&L reviews and operational performance analysis Ensure workshops operate to the highest standards of health, safety and compliance Support recruitment, training and development of workshop teams nationally Contribute to the company's national service strategy and operational improvement projects Support the successful setup of new depots and ensure workshop standards are embedded from day one What we're looking for We're looking for an experienced professional who brings energy, leadership and a continuous improvement mindset to this role. Proven experience leading multi-site service, workshop or engineering operations Strong leadership and people management skills with the ability to develop high-performing teams Experience driving operational performance, productivity and service excellence Strong understanding of plant, fleet, equipment maintenance or engineering environments Excellent problem-solving and decision-making abilities Commercial awareness with experience managing budgets and controlling costs Strong analytical skills with the ability to interpret operational and financial data Knowledge of health, safety and compliance requirements within workshop environments Excellent communication and stakeholder management skills Ability to influence, motivate and drive consistency across multiple locations Full UK driving licence and willingness to travel nationally What you'll get A role with purpose and opportunity to make an impact A collaborative and inclusive environment Ongoing learning and development opportunities £250 ‘Love to Learn’ voucher each year to support your personal growth and learning goals One Volunteer Day per year to spend helping a cause that you care about Subsidised gym membership – we’ll cover 50% of your monthly cost (subject to criteria) 25 days’ holiday + bank holidays Enhanced maternity and paternity leave Mental health & wellbeing support programmes Regular team socials and events Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

This is an exciting Production Shift Manager position with an exciting FMCG company in Leicestershire. You will need to ensure that all production in your team is completed in a timely manner to cope with customer demand. Part of your role will be to lead and coach your team to hit KPI's that already exist in the business and new ones that you will implement through strategic thinking which will help to maximise productivity. You will need to coach and develop members of your team and also promote a continuous improvement culture to increase performance and drive down costs. As part of the role your team will need to comply with the company's health and safety and quality procedures and policies. Ideal Candidate Experience in a Production Shift Manager role or similar in the FMCG sector. A strong character with excellent communication skills who can engage with their team to drive performance levels. Customer facing skills and confident in dealing with audits. Proactive rather than reactive to resolve issues from arising. If you believe you have the skills and personality to fit these requirements, please get in touch with Will Malcolm at (url removed) or call (phone number removed) for more information. By applying to this advertised job, you consent for Henderson Brown Recruitment Ltd to hold your information. Our privacy policy can be found on our website. At your request, this can also be sent to you...

Shift Manager – Production Location: Leicester Salary: £38,000 Contract: Full-Time, Permanent (37.5 hours) Shift Patterns (4 vacancies): Sunday–Thursday: 06:00–14:00 or 14:00–22:00 Monday–Friday: 06:00–14:00 or 14:00–22:00 Join Noble Foods – Home of the Happy Egg Co. Noble Foods is the UK's leading egg producer and home to well-known brands including the Happy Egg Co., Big & Fresh, and Purely Organic. As a family-owned business with over 100 years of history, we're proud to be recognised as one of the Top 10 Best Companies to Work For in the Food & Drink industry. We're looking for an experienced Shift Manager to lead our production team at our Leicester site, ensuring safe, efficient operations while delivering the highest standards of quality and food safety. What You'll Do Lead and motivate a production team to achieve daily targets. Ensure compliance with food safety, quality and health & safety standards. Monitor KPIs and drive continuous improvement across production. Coach, develop and support team members to maximise performance. Work closely with Technical, Engineering and other departments to deliver operational excellence. Manage labour, yield and production performance to meet business objectives. About You Experience as a Shift Manager or an experienced Team Leader ready to step up. Background in food manufacturing or a similar production environment. Strong leadership, communication and organisational skills. KPI-focused with a proactive approach to continuous improvement. High-care manufacturing experience is desirable but not essential. What We Offer Annual bonus through our People Partnership Scheme (after 6 months) Overtime paid at 1.25x Enhanced maternity, paternity and sick pay Life insurance Perkbox discounts, including monthly Greggs or Caffè Nero freebies Discounted eggs and chicken Extra Celebration Day after one year's service DigiCare+ health and wellbeing support, including Digital GP access Discounted gym memberships and mobile phone contracts Free eye tests Wellness programme, service awards and charity matching scheme If you're a people-focused leader looking to progress your manufacturing career with a successful and growing business, we'd love to hear from you. Apply today and help shape the future of food production at Noble Foods

The Opportunity We are seeking a dynamic, energetic and results-driven Bakery Manager to take ownership of a growing bakery operation. This is a hands-on leadership role for someone who can raise standards, bring professionalism and structure to the team, and make a genuine impact on business performance. You will lead from the front, combining strong people leadership with hands-on involvement on the production floor. The successful candidate will be ambitious, engaging and commercially minded, with the energy and resilience to challenge the status quo, drive improvements and help build a high-performing operation. Key Responsibilities · Take ownership of the safe, efficient and effective day-to-day running of the bakery. · Lead, motivate, coach and develop the bakery team, setting clear expectations and high standards. · Plan labour, rotas and resources to deliver production targets on time and to specification. · Maintain excellent standards of food safety, hygiene, quality and Health & Safety. · Monitor KPIs including output, efficiency, downtime, waste, yield and labour utilisation. · Identify operational issues, conduct root cause analysis and implement practical improvements. · Work closely with Production, Engineering and Technical/Quality to improve reliability, efficiency and processes. · Develop and maintain effective SOPs, work instructions and standard ways of working. · Recruit, train and develop operators as the team grows. · Take ownership of problems and drive them through to resolution. Experience & Skills Essential: · Food manufacturing experience, ideally within a bakery or dough-based environment. · Proven experience leading or supervising production teams. · Strong knowledge of food safety, hygiene and Health & Safety. · Experience working to production plans, KPIs and operational standards. · Strong practical problem-solving and continuous improvement skills. · Excellent leadership, communication and interpersonal skills. · Confident challenging ineffective processes and driving change. · A genuinely hands-on approach to production. Desirable: Experience with automated production lines, Lean/continuous improvement, SOP development, Engineering/Maintenance collaboration and production scale-up. The Person We are looking for someone who: · Leads from the front and sets high standards. · Is dynamic, energetic, resilient and results-oriented. · Is engaging and confident, with the ability to inspire and develop people. · Takes ownership and turns problems into solutions. · Is practical, commercially aware and focused on continuous improvement. · Wants to make a real mark on the business and drive growth, rather than simply maintain the status quo. The role requires someone to cover 4 days per week on a 12 hour shift (5am to 5pm), and whilst the operation runs from Saturday to Thursday (core days being Sunday to Thursday) flexibility will be required to work additional hours when required, however any additional hours in excess of the standard 48, will be paid at time and a half. Success in the Role Success will be demonstrated through safe and reliable production, consistently high quality and hygiene standards, improved efficiency and productivity, reduced waste and downtime, and a capable, engaged and increasingly self-sufficient bakery team. This is an opportunity to take genuine ownership of a growing operation, raise the bar and play a key role in its future success. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Are you highly organised, confident working with data and passionate about creating a great experience for apprenticeship learners? We're working with a forward thinking training provider that is looking for a Learner Experience Manager to play a key role in the successful delivery of its apprenticeship programmes. This is a varied, fast paced position where you'll sit at the heart of the learner journey, coordinating activity, monitoring progress and making sure learners receive the right support at the right time. The Role As Learner Experience Manager, you'll work closely with Coaches, apprenticeship colleagues and client stakeholders to ensure learners remain engaged, on track and progressing towards successful completion. You'll use learner data and digital systems to identify potential issues early, coordinate interventions and help create a smooth, well-organised learner experience. Key responsibilities will include: Coordinating learner activity across apprenticeship programmes Monitoring learner attendance, engagement and task completion Identifying learners who are falling behind and helping coordinate appropriate interventions Working closely with Coaches to keep learner progress on track Coordinating coach activity and scheduling against programme deadlines Producing monthly learner progression reports and highlighting areas of concern Tracking progress review attendance and line manager engagement Liaising with client stakeholders to support learner re-engagement Identifying trends within learner and coach performance Maintaining accurate learner records and programme information Supporting the wider apprenticeship team to improve efficiency and learner outcomesWhat We're Looking For This opportunity would suit an experienced apprenticeship administrator, programme coordinator, learner support professional or training administrator or similar who is ready to take on greater responsibility. You'll ideally have: Experience working within an apprenticeship or training environment Strong administration and organisational skills Confidence managing multiple priorities in a fast-paced environment Excellent communication and stakeholder management skills Strong Excel and general digital systems capability Experience analysing learner data and identifying where action is required A proactive approach - you won't simply report problems; you'll help find solutions Experience with (url removed) would be advantageousWhy Apply? This is an excellent opportunity to move into a role where you can have a genuine impact on the learner experience. Rather than being purely administrative, you'll have visibility across apprenticeship delivery and work closely with coaches, managers and employers to help improve engagement, progression and successful outcomes. You'll receive: £32,000 salary Hybrid working 33 days' annual leave, including bank holidays and an extended Christmas break Comprehensive benefits package The opportunity to join a supportive, learner-focused organisation A varied role with real responsibility and visibility across apprenticeship deliveryIf you have experience within apprenticeships or training and enjoy bringing together people, data and organisation to keep learners moving forward, we'd love to hear from you. Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd ((phone number removed)) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. © Dovetail and Slate Limited. Because education matters. Dovetail and Slate Limited ((phone number removed)) acts as an Employment Agency

EXCLUSIVE ROLE Customer Service Manager Full Time £35,000 Permanent Leicestershire Are you an accomplished Customer Service Manager who excels at leading teams, overcoming challenges, and delivering exceptional customer experiences? SF Partners are seeking a proactive and organised Customer Service Manager to join a growing business, playing a crucial role in ensuring customers receive outstanding service from initial enquiry through to completion. This varied role combines people management, operational planning, and customer relationship management, with a focus on identifying opportunities to increase revenue from existing clients. You will lead a small customer service team, ensuring installations, servicing, and breakdowns are scheduled efficiently to provide a seamless customer journey. Close collaboration with the Operations and Technical teams is essential to maximise engineering resources, resolve issues swiftly, and ensure work is completed correctly the first time. Alongside operational duties, you will build strong customer relationships, prepare quotations, identify opportunities for additional work, and support customer retention through exemplary service. Key Responsibilities Lead, coach, and support the Customer Service team to achieve high performance. Deliver an outstanding customer experience with a right-first-time approach. Manage customer enquiries, complaints, and escalations professionally and efficiently. Coordinate scheduling of installations, servicing, and breakdowns to optimise workflow. Work closely with engineers and internal departments to ensure timely and efficient completion of work. Prepare quotations and identify opportunities to offer additional products and services. Support the renewal of service agreements and re-engage inactive customers. Monitor outstanding work to ensure jobs are completed and invoiced promptly. Foster a collaborative working environment across Customer Service, Operations, and Technical teams. About You You will be an experienced Customer Service Manager who balances customer satisfaction with operational efficiency. You will be confident leading a team, making informed decisions, and managing multiple priorities in a fast-paced environment. Ideal candidates will possess: Previous experience in a Customer Service Manager or a similar leadership role. Experience managing or coordinating customer service teams. Excellent communication and relationship-building skills. Strong organisational and planning abilities. A proactive approach to problem-solving and decision-making. Proficiency in Microsoft Office and CRM or business management systems. Confidence in working with KPIs and managing team performance. A commercial mindset with the ability to identify opportunities to enhance customer value. Experience working alongside field engineers, service teams, or within engineering, manufacturing, or facilities management environments would be advantageous but is not essential. What’s on Offer? Competitive salary. Permanent, full-time position. Supportive and collaborative working environment. Opportunity to lead an established customer service function. Varied role combining leadership, operations, and customer relationship management. Genuine opportunity to make a significant impact and contribute to the ongoing success of the business. If you are a customer-focused leader who enjoys developing teams, improving processes, and building lasting customer relationships, we would be delighted to hear from you. Apply today to find out more

In a Nutshell… We have an exciting opportunity for a Senior Quantity Surveyor to join our team within Vistry South East Midlands, at our office in Enderby, Leicestershire. As our Senior Quantity Surveyor, you will work within our wider Commercial, Estimating and Buying team, you will be responsible for supervising, managing and advising on the financial and contractual aspects of multiple construction projects. You will take responsibility for the execution of the Quantity Surveying function on allocated contract/s, in order to fulfil the requirements of the Company in maximising quality of service and profitability. You will provide a range of cost control and financial reporting duties across all aspects of construction work undertaken by the company. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality HNC / HND in Surveying or equivalent Proven experience as a Senior Quantity Surveyor working within a residential house builder Experience maybe gained from a similar position or promotion A good understanding or building regulations and legal obligations A good knowledge or construction methods and materials Strong mathematical and IT ability Ability to assess and analyse information Good business sense Good understanding of budget management Working towards being a Member of the Chartered Institute of Building (CIOB), or Royal Institute of Chartered Surveyors (RICS) More about the Senior Quantity Surveyor role… Lead, support and coach your direct reports and the wider team to support their growth and development Collaborate with Land, Technical, Development and Construction teams, attending project and design meetings to provide commercial input and identify cost risks and opportunities. Review contract documentation, drawings and programme requirements to identify errors, omissions, risks, delays, extensions of time, loss and expense events, and potential cost impacts. Manage the tendering and procurement process, including preparing tender documentation, evaluating submissions, completing CV1/CV2 approvals, conducting adjudications and ensuring compliance with Group policy and best practice. Negotiate, place and administer subcontract orders, including pre-order meetings, contractual documentation, subcontractor due diligence and approval processes. Manage variations, sales extras, site instructions and development changes, ensuring accurate valuation, approval, reporting and cost recovery. Prepare, monitor and control development budgets, cost plans, forecasts and cash flow, identifying risks, opportunities and areas of overspend. Produce and present commercial and financial reporting, including CVRs, valuations, liability reports, margin analysis, cost-to-complete forecasts, turnover forecasts and site-specific commercial reviews. Assess, value and certify subcontractor payments, variations, retentions and final accounts, ensuring compliance with contractual obligations, company procedures and relevant legislation. Maintain accurate commercial records and reporting systems, including orders, valuations, reserves, forecasts, payment schedules and project administration within company systems. Monitor subcontractor performance and contractual compliance, supporting dispute resolution, claims management and commercial risk mitigation. Liaise with internal stakeholders to provide budget, forecast and cost information required for business planning, financial control and statutory reporting. Support site close-down activities, maintenance orders, adoption requirements and the completion of all post-contract commercial obligations. Promote commercial best practice, financial governance and continuous improvement, identifying cost-saving opportunities and advising management of significant commercial risks. Maintain up-to-date knowledge of legislation, company procedures and industry best practice, undertaking training as required Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1